The hotel was in an excellent location close to the main square. The staff were very friendly
The view was tremendous, unbeatable. Good location. The hotel is in need of renovation. The floors of the room and the terrace were not cleaned. The bed sheets were tatty. Breakfast was very average, at best, with essential ingredients missing. There was no information supplied about procedures to get to the hotel from the ferry. For travelers not familiar with the island of Capri it was a nightmare. The plumbing was very unsatisfactory, at times there was no water, and at other times the water was brown. The bathtub was usavoury.
location is good pool is terrible
good location and excellent view from room breakfast was very basic and not what I would expect for a hotel of this expense
The hotel is situated in a central place close to Capri Piazzetta, but in a very quite corner, in proximity Quisisana Hotel. The staff is very friendly: We booked a standard room but they give us a superior room with a magnificent view on Faraglioni at the same price. We go often to Capri for weekends but we've never stayed in this hotel before. It was a very nice surprise. None
The location was very nice close to everything and good pool arera.
In close prioximity to almost everything. The only affordable hotel for that upscale place. Clean and quiet. Stuff is helpful. After checking out you can leave your luggage in the hotel so you have more time to spend in the town. there was no bathtub enclosure, so when someone takes a shower the bathroom floor gets flooded.
Great location great staff .. real nice hotel
Very friendly staff, decent breakfast, great location
it is a gorgeous settig on isle of capri what is not to like the bed was hard and i had a backache the next day., also i paid for a vista mare a sea view abd there was huge tree growing wild so no view at all. i asked about it and they said for abut $150 more i can more up, that was really uncalled for, i saved a long time to get that $400 to strt with I did not pay small amount,.
The view and location were excellent. The pool on the premises was private and lovely, and the garden along the walkway was beautiful. The staff was very helpful and pleasant. I would rate this hotel as a 3 star but would definitely stay here again. The water did not drain well in the bath tub and sometimes the plumbing in the shower made strange noises. I think the drains need some drain cleaner to allow good drainage in the pipes.
beautiful room in relaxing surroundings.Pity about the sun going behind the mountain from 5pm.
Excellent customer service, friendly caring staff. Chauffer and car to town when needed up to 11am. Nothing seemed too much trouble. Spa was cold and sauna, however we didnt tell them we were going to use to so maybe need to give notice to spa staff. It didnt spoil our stay though. Spa area was immaculate.
Room design and Hotel staff was excellent. Everybody is helpful.
The room size and the bathroom
We stayed here for one night and we had very bad experinces with the staffs and services of this hotel. We thnik the staffs and services are the most improtant part for this kind of business. The cleanliness or comfort hotel can be found in many places but serviced-mind staffs is the real competitive advancetage for customers to consider We are Asian couple and we realize that there is discrimination for some europions so we did not expect much for any sevices in europe country but what we recieved in this hotel was worst that what we thought. We asked for a pot of hot water (1 call, 2 follow up by my husband by working down to a reception counter) and it took us nearly an hour to get it.
Extremely good service. Offered connection bookings and luggage transfers which we took advantage of. Lovely decor in both the lobby and rooms. Our favorite hotel on our 3 week vacation. No complaints whatsoever.
Det framgick inte på hemsidan att restaurangen var stängd, så när vi kom för att äta, blev vi väldigt besvikna.
ett hotell där pris och kvalitet är i balans, fin personal, vackert hotell med bra läge, rent o välutrustat, frukosten kanske lite knapp i förhållande till övriga tjänster Den halvfärdiga simbassängen gör ingen glad, verkar som om bygget har stannat upp/pengarna tagit slut? Därmed finns det inte heller möjlighet till solbad för den som har rum mot norr.
Vackert beläget hotell, fin utsikt, bra beläget för övriga utflykter eller bara vandring i Capri-by. (Beautiful location, nice view) Otroligt snorkig receptionist som behandlade oss som idioter,det enda hotellet på vår rundresa som ryckte pengarna i förväg och sedan vägrade slå i hop roomservice notan för kortbetalning.(Very obnoctius lady in the recept.disk, treated us like idiots, f ex: she kept on saying (like a teacher for small children) how we shouldn't pull the alarm string in the bathroom, even though we said "we know". This never happened in any of the other hotels we stayed in during this trip. This was also the only hotel that had charged the credit card in advance (Did she think we couldn't or wouldn't pay? That's the impression we had.) For the roomservice cost she refused to accept payment with card since she had already done the room bill, so not helpful
Att det överhuvudtaget var öppet ett hotell på Capri på vintern För dyrt under normalsäsong, inte nu
Location close to Capri main square. Good middle-class amenities. 125€/double was OK for intermediate season. The promised "terraces or balconies with each room" did not exist (only a common terrace" and the "garden" was rather a sealed area on the ground floor. We could neither feel the style of the 50ies. Capri as an island is suffering from attempts to "upgrade", that are prevalent in faceless brand chain-stores and stiff prices in under-utilized Hotels, cafés and restaurants in the prime locations.
Excellent location close to Piazza. Hotel is spacious and peaceful Not a major problem, but the indoor breakfast area was a little cramped when it rains
Best place in Capri. Sometimes a miscommunication between the concierge and the stuff of the restaurant. But nothing realy serious.
Wonderful room and sea view & restaurant. Water not hot enough! Noisy building work going on that we were not advised about.
Unforgettable , stunning views, very helpful staff
The amazing views and well maintained grounds, the peaceful location and spacious terraces, the helpful and courteous staff throughout the hotel and wonderful top quality meals served in the restaurant. Must be one of the most relaxing places in the world. A very minor point is that our bathroom would benefit from updating.
the setting of the hotel was breath taking. you truly have to see it to believe it. the staff was friendly and helpful. we enjoyed the pool and terraces and views tremendously. this would be a great place to stay for your honeymoon!!
Fantastic views, a beautiful view and friendly staff On arrival was not permitted access to room until 3pm despite email request.
Dream location and view Breakfast is not so many items
Absolutely beautiful location, spectacular views virtually everywhere immaculately kept, staff was very friendly and attentive, room was lovely with gorgious view. can't get food any time of the day, room balcony was vert tight/small, no comfy chair in room.
The hotel is so beautiful and the staff is so friendly. If you go you will meet Pierpaolo who is the most helpful and friendliest person. Always has great suggestions
The view and the restaurant staff Not a true version of a five star....maybe the Italian version of five star...but that's okay too.
The views from the hotel terrace were incredible. Dinner in the restaurant was also good. Overpriced for the type of room we were given. Hotel although nice lacked atmosphere. Pool service for sunbeds, towels and drinks was slow and disorganised.
good accomodation , staff were friendly , close to main center and the swimming beach
everything was just excellent, great staff, great room (they gave us a suite) with a huge private terrace, jacuzzi near the pool, very quiet, etc. Walking distance to two beaches (private and free), funicular, bank, taxi station and the port. Also a great restaurant called 'lemon tree' nearby. no internet point
Beautiful pool and outdoor bar area for breakfast. spacious bedrooms beautiful view across marina grande harbour
Position, views Restaurant closed for dinners
The View We appreciated the room connected with our friends, the view was excellent, but the fold-out cauch was very uncompfortable...but the view!
Allt var mycket bra,bara positiva omdömen återvänder gärna. NEJ
Historien om drottning Viktoria och Munthe. Ej fungerande dusch, Helt oisolerade dörrar mot trapphus med fullständigt allt ljud passerade in och ut genom stängd dörr. Inga gemensamma utrymmen så som lobby att sitta i. ingen typ av servering, inte ens en kall Cola att köpa i receptionen.
Bra personal,nära men ändå avskilt,vacert läge Nej
Personalen gav bra information om området och vilka utflyker som vara värda att genomföra, samt att de var trevliga. Hemtrevlig känsla Städningen kunde vara lite bättre
Trevligt lungt läge. Vackert hus.
Great location and hotel was beautiful.
Friendly staff, nice room Average breakfast
Everything was fine. Breakfast was really good. Nothing. A little bit expensive compared to other places but for Capri is a good value.
very clean; good price performance ratio Breakfast buffet small, no cold cuts and no milk; weak acoustic insulation
The staff was friendly and helpful and the atmosphere homey; the mostly sweet breakfast was small but filling and tasty. The homemade pies were excellent. Too small shower, towels and sheets weren’t changed during our three-day stay, not really a problem though.
This hotel is very up to date! It has a pretty spacious bathroom and shower. The room is very open and clean. The staff was very helpful and nice and printed off directions and ferry info for us!
very good location (close to Anacapri center but quiet), comfort, clean and nice staff. great Capri cake at breakfast
nice rooms, friendly engsilsh speaking staff, close to facilities and shops in Anacapri city center.
A very tranquil place. We felt like we'd made the right choice, away from the hustle & bustle, but still within easy reach of Anacapri's main street. We had a really large terrace, surrounded by lovely views. Breakfast was very good by Italian standards, with a good choice, & a nice cappuccino made for you. So many hotels in Italy now have self service coffee from inferior machines, so please don't change.
Capri Island is definitely worth seeing. The hotel is very nice. We miss the view on the sea though.
The location is a breath taking...the staff more than great as they upgraded us to suit when then acknowledged that we are honeymooning... i would love to go back to the same hotel and stay at the same suit number 30...
Great views, lovely pools and service. Staff was ultimately polite and spoke very well and could understand poorly spoken Italian. Could hear the neighbor room. The price was a little high to be able to hear neighbors.
hotel quality enhanced by the amazing environment.
The Capri coastline was stunning. This hotel was very private. Great place to just relax away from the town of Capri.
Superb location with Cost
Location, service, luxurious amenities
loved the location, the special touches from staff, pool and staff, spa was great.
The location away from the crowds, the views and the excellent staff made the trip great. The food was awful.
Helpful staff, near the shops and restaurants, very very beautiful view, free wifi in the hall, lovely privet trace in the room , they send guy to take your luggage from the port also in the return, but u have to walk 10 minutes from taxi to the flora hotel, nice hotel I recommend it for my family and friends You have to walk along way to reach the beach but it is not big problem, I love the hotel
The position is just wonderful, as is the pool terrace overlooking the Augusts gardens. Breakfast was just acceptable for such a hotel, just croissant (warm but a bit industrial) and bread and jam, all the rest was extra (and overpriced).The room was dirty, with hair on the floor and on the carpets, The shower was working, but the water pressure was too low (but only in the shower). Unfortunately, it seems too clsoely related with Hotel Quisisana (the bathroom aenities are all signed Quisi), without the galmour and the outsanding service.
We liked everything about this hotel. It was compact and you had the feeling that this would be like having your Villa on this island. Staff were great. We were also upgraded to a Junior Suite. No nothing.
Location and views from the suite were amazing. Staff was very helpful. Room was large. We ended up staying an additional night. Hairdryer was a challenge.
The hotel is in the perfect location near the heart of the Piazetta. The hotel was extremely clean and the staff is exceptional in their efforts to serve thier clients. The picture of the pool is a little deceptive. It is not nearly as big as the great picture featured on line, but still more than adequate when you already have the beach near by. The breakfast was substantial and can be served in room at no additional cost. Please strongly suggest that guests arrange for baggage/porter service to get their lugguage to the hotel w/o having to lug it up the Funiculare or bus and the cobble stone streets. Secondly, the pool closes too early at 6PM, day light in August was around 8PM.
Superb location to enjoy the island. Very clean rooms and firendly staff.
Perfect location, excelent pool area, friendly staff, great breakfast
The hotel was a pleasant surprise for it's decor and comfortable feeling. Distance from bus drop off.
the man in charge of the hotel is nice, effective and full of humour. The small swimming pool has a great view over the sea. Breakfast are very good and served on a beautifull terrace. Hotel is a little outside of the busy streets in a nice little street - very quiet !
The ambiance, the hosts attitude, it was close to the main streets, good breakfast, room was comfortable for 2 adults and a child. It was clean, tidy. A lot of flowers, Silence! It was not easy to find it and we didn't check in advance how to get there from the Marine but we've got instructions by phone and everything went well!
The Breakfast was excellent. The Cappuccino was the best I've ever had at a hotel. Location was very good. Room was nice and a good size. The pool looked quite nice but it was too cold to use. Giovanni was helpful and spoke good English. Other owner, Paulo(?), spoke excellent English and has two friendly Golden Retrievers. No
The hotel was in a beautiful setting and the service we received was excellent. The proprietor spoke English fluently and was very welcoming and helpful. The quality of the hotel and the breakfast was to a very high standard.
the location was fantastic for silence and in capri nature.we really liked also simple, wide, clean and good taste of the room of hotel canasta .the owner was very friendly.thank you very much.
Quiet and well located in proximity to the sites of Capri. Realy liked how quiet and low key the hotel was. TV could not get all the chanels that were avaiable in the lobby. Has to go to the lobby to watch - PPV did not work inthe room either.
The very pleasant setting and good service.
The room was large, pretty, private and had a gorgeous view although it was a garden view room. The garden was a lovely area in front of a few rooms overlooking the ocean allowing you to enjoy the outdoors in front of your room. It was a bit of a walk from the shopping and dining area however the walk was beautiful and it is close to the nicer 'private' swimming and dining 'beaches '.