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The staff was very helpful, easy to find, nice view. Easy to get to the beach.
Location with ocean views and very close to town centre/bus stop etc, Exceptionally helpful staff at the reception desk.
The staff was very helpful and friendly. The view from the window was beautiful.
The view across the Bay of Naples towards Mount Vesuvius and Capri town was amazing.
hotel quality enhanced by the amazing environment.
The location is a breath taking...the staff more than great as they upgraded us to suit when then acknowledged that we are honeymooning... i would love to go back to the same hotel and stay at the same suit number 30...
Superb location with Cost
loved the location, the special touches from staff, pool and staff, spa was great.
The location away from the crowds, the views and the excellent staff made the trip great. The food was awful.
Great views, lovely pools and service. Staff was ultimately polite and spoke very well and could understand poorly spoken Italian. Could hear the neighbor room. The price was a little high to be able to hear neighbors.
The Capri coastline was stunning. This hotel was very private. Great place to just relax away from the town of Capri.
Location, service, luxurious amenities
beautiful room in relaxing surroundings.Pity about the sun going behind the mountain from 5pm.
Excellent customer service, friendly caring staff. Chauffer and car to town when needed up to 11am. Nothing seemed too much trouble. Spa was cold and sauna, however we didnt tell them we were going to use to so maybe need to give notice to spa staff. It didnt spoil our stay though. Spa area was immaculate.
excellent services! orange Juice in the morning should be fresh squeezed!!
the agreable stuff; the chief surprises at breakfast; the elegance of decoration; the taxi-service of the hotel a jaccuzi in the spa area; a small place -club dedicated for childrens
Det framgick inte på hemsidan att restaurangen var stängd, så när vi kom för att äta, blev vi väldigt besvikna.
Att det överhuvudtaget var öppet ett hotell på Capri på vintern För dyrt under normalsäsong, inte nu
Vackert beläget hotell, fin utsikt, bra beläget för övriga utflykter eller bara vandring i Capri-by. (Beautiful location, nice view) Otroligt snorkig receptionist som behandlade oss som idioter,det enda hotellet på vår rundresa som ryckte pengarna i förväg och sedan vägrade slå i hop roomservice notan för kortbetalning.(Very obnoctius lady in the recept.disk, treated us like idiots, f ex: she kept on saying (like a teacher for small children) how we shouldn't pull the alarm string in the bathroom, even though we said "we know". This never happened in any of the other hotels we stayed in during this trip. This was also the only hotel that had charged the credit card in advance (Did she think we couldn't or wouldn't pay? That's the impression we had.) For the roomservice cost she refused to accept payment with card since she had already done the room bill, so not helpful
ett hotell där pris och kvalitet är i balans, fin personal, vackert hotell med bra läge, rent o välutrustat, frukosten kanske lite knapp i förhållande till övriga tjänster Den halvfärdiga simbassängen gör ingen glad, verkar som om bygget har stannat upp/pengarna tagit slut? Därmed finns det inte heller möjlighet till solbad för den som har rum mot norr.
The very pleasant setting and good service.
Quiet and well located in proximity to the sites of Capri. Realy liked how quiet and low key the hotel was. TV could not get all the chanels that were avaiable in the lobby. Has to go to the lobby to watch - PPV did not work inthe room either.
Superb location to enjoy the island. Very clean rooms and firendly staff.
the location was fantastic for silence and in capri nature.we really liked also simple, wide, clean and good taste of the room of hotel canasta .the owner was very friendly.thank you very much.
The Breakfast was excellent. The Cappuccino was the best I've ever had at a hotel. Location was very good. Room was nice and a good size. The pool looked quite nice but it was too cold to use. Giovanni was helpful and spoke good English. Other owner, Paulo(?), spoke excellent English and has two friendly Golden Retrievers. No
the man in charge of the hotel is nice, effective and full of humour. The small swimming pool has a great view over the sea. Breakfast are very good and served on a beautifull terrace. Hotel is a little outside of the busy streets in a nice little street - very quiet !
The hotel was in a beautiful setting and the service we received was excellent. The proprietor spoke English fluently and was very welcoming and helpful. The quality of the hotel and the breakfast was to a very high standard.
The hotel was a pleasant surprise for it's decor and comfortable feeling. Distance from bus drop off.
Perfect location, excelent pool area, friendly staff, great breakfast
The ambiance, the hosts attitude, it was close to the main streets, good breakfast, room was comfortable for 2 adults and a child. It was clean, tidy. A lot of flowers, Silence! It was not easy to find it and we didn't check in advance how to get there from the Marine but we've got instructions by phone and everything went well!
Room design and Hotel staff was excellent. Everybody is helpful.
We stayed here for one night and we had very bad experinces with the staffs and services of this hotel. We thnik the staffs and services are the most improtant part for this kind of business. The cleanliness or comfort hotel can be found in many places but serviced-mind staffs is the real competitive advancetage for customers to consider We are Asian couple and we realize that there is discrimination for some europions so we did not expect much for any sevices in europe country but what we recieved in this hotel was worst that what we thought. We asked for a pot of hot water (1 call, 2 follow up by my husband by working down to a reception counter) and it took us nearly an hour to get it.
The room size and the bathroom
Extremely good service. Offered connection bookings and luggage transfers which we took advantage of. Lovely decor in both the lobby and rooms. Our favorite hotel on our 3 week vacation. No complaints whatsoever.
Excellent location close to Piazza. Hotel is spacious and peaceful Not a major problem, but the indoor breakfast area was a little cramped when it rains
Location close to Capri main square. Good middle-class amenities. 125€/double was OK for intermediate season. The promised "terraces or balconies with each room" did not exist (only a common terrace" and the "garden" was rather a sealed area on the ground floor. We could neither feel the style of the 50ies. Capri as an island is suffering from attempts to "upgrade", that are prevalent in faceless brand chain-stores and stiff prices in under-utilized Hotels, cafés and restaurants in the prime locations.
The hotel is in the perfect location near the heart of the Piazetta. The hotel was extremely clean and the staff is exceptional in their efforts to serve thier clients. The picture of the pool is a little deceptive. It is not nearly as big as the great picture featured on line, but still more than adequate when you already have the beach near by. The breakfast was substantial and can be served in room at no additional cost. Please strongly suggest that guests arrange for baggage/porter service to get their lugguage to the hotel w/o having to lug it up the Funiculare or bus and the cobble stone streets. Secondly, the pool closes too early at 6PM, day light in August was around 8PM.
Helpful staff, near the shops and restaurants, very very beautiful view, free wifi in the hall, lovely privet trace in the room , they send guy to take your luggage from the port also in the return, but u have to walk 10 minutes from taxi to the flora hotel, nice hotel I recommend it for my family and friends You have to walk along way to reach the beach but it is not big problem, I love the hotel
We liked everything about this hotel. It was compact and you had the feeling that this would be like having your Villa on this island. Staff were great. We were also upgraded to a Junior Suite. No nothing.
The position is just wonderful, as is the pool terrace overlooking the Augusts gardens. Breakfast was just acceptable for such a hotel, just croissant (warm but a bit industrial) and bread and jam, all the rest was extra (and overpriced).The room was dirty, with hair on the floor and on the carpets, The shower was working, but the water pressure was too low (but only in the shower). Unfortunately, it seems too clsoely related with Hotel Quisisana (the bathroom aenities are all signed Quisi), without the galmour and the outsanding service.
Location and views from the suite were amazing. Staff was very helpful. Room was large. We ended up staying an additional night. Hairdryer was a challenge.