Los Angeles hotell

Minus: Övervakad parkering personalen var oförskämd

Plus: Personalen är vänlig och effektiv.

Plus: Läget var bekvämt i slutet av vår vistelse.

Minus: Personalen var dåligt utbildad. Vi har inte tagit itu med en person som verkade till och med agera som de brydde oss om. Vi reser mycket, och hur personalen uppförde dem i botten 25% för kundupplevelser.

Plus: Allt är utmärkt! Förutom parkeringsavgifter i området. Försök att inte köra om möjligt. Brian

Plus: Rummet var trevligt och sängen var bekväm.

Minus: Parkeringen är ett rent rån. För 42 dollar ville jag nästan gå och sova i min bil.

Plus: Clean, great staff from check in to check out. Everyone we met was professional and helpful. Could tell they cared about the guests.

Minus: Looked to upgrade to a suite but only one king size bed in the room. Pool was nice but found the water to be a bit dirty.

Plus: Location

Minus: Beginning to look run down. The restaurant needed new upholstery, the floors were badly scuffed and the woodwork was scraped and marked. AC Registers were dirty, room furniture was scuffed. It looked tired.

Plus: Everything else

Minus: No microwaves in room. Handed food to a stranger to reheat. Then signed a waiver, just to reheat food.

Minus: hidden $20 a day resort fee. This is not a resort. And over $50 parking

Plus: The room was great and I loved the robe!

Minus: My room was right off the elevators.

Plus: walking distance to where I needed to be for work.

Minus: A dirty rag was left on the floor of the room when I checked it. I picked it up and put it outside where it stayed for 2 more days. A dirty martini glass(not mine) was outside for 2 days. A take out bag was outside for more than a day. Overpriced - $12 for a glass of wine downstairs. All the places to eat within walking distance were overpriced and so so on the food.

Plus: Rooms are comfy and big with a beautiful with the beautiful view of the city. Internet was very good. They had Netflix on tv to use with your personal account. Coffee in the room is excellent.

Minus: If you don’t have business in downtown LA location is nothing special. Hollywood would be much better option for tourist visits. When we walked in the room the toilet was not properly clean. Toilet bowl seat was covered in some brown spots that we had to clean to be able to use it. Carpet was not vacuumed. Overall terrible impression about hygiene.

Plus: The hospitality was extremely professional and help

Plus: location and kindness

Minus: destination fee

Plus: Good location. Great on site amenities.

Minus: $50 parking and $25 resort fee per night. Almost doubled my price

Plus: Convenience! So close to the staples center to enjoy the NBA game. Antonio was great at checkin and checkout, he was the best!! He helped make our stay enjoyable.

Minus: More breakfast options for the hosted breakfast.

Plus: Excellent location near Staples Center.

Minus: The property is showing age, funky plastic shower covers, no where to charge phones near bed, only an iPod docking station with an old charging port. The bed is horrible, hard and stiff.

Plus: The cool vive, the music at the lobby, the elevators and the room

Minus: The air conditioning makes noise... and the shower has little pressure

Plus: Interesting, updated design.

Plus: Room was exceptionally clean, there was a huge comfy bed, nice TV with a lot of channels and great air conditioning. Hotel offers a lot of facilities (gym, pool). I also managed to get my room an hour before the check in time which was quite handy.

Minus: Staff could have been a bit friendlier Breakfast was not included in the price

Plus: Stylish, clean rooms with great views. Friendly and helpful staff. Super comfy bedding.

Minus: No

Plus: Great option right off highway. Loved spacious rooms, modern decor, well stocked fitness center, pool, awesome city views and delicious breakfast! Our best stay in downtown LA yet!

Plus: The location was ideal.

Minus: *Staff: horrible! *The bed was supposed to be queen more like a full-size bed, very uncomfortable *Room decor poorly maintained for what suppose to be an upscale boutique. *Asked for an additional towel as there were 4 of us in the room and they only gave us 3 and they NEVER came or brought an additional set. *Room was not clean one of the days and at 4 pm the housekeeper knocks on the door asking if we needed our room clean, at this time the baby was sleeping and did not want to wake her as we had been out since 7 am. He insisted that he takes the trash and to give us new towels (which we needed). *There was suppose to be a heated pool IT WAS FREEZING! The baby could not even swim as the water was just too cold. The best part of the stay (even though $48 a day is RIDICULOUS) was the valet attendants. We had no choice but to do valet parking as there was no self-parking available. And although I understand that check-in is at 4 pm they did not even attempt to accommodate us with a three-year-old who had been up since 4am EST, on a 6-hour flight and a 1-hour ride to the hotel, not even a though of trying to help in any way. I came back 4 times to ask if the room was ready and nothing, but "we would have called if it was" from the front desk woman. The stated that they would call if a room came available. The fourth time I came back, it was about 3:30 pm and asked he said the room was ready NO CALL!! I would NEVER recommend this hotel to my family and or friends ever!

Plus: Fabulous hotel experience - exceeded our expectations. Wonderful high-end design hotel experience. Lively public spaces, beautiful roof top pool & extensive lounge area, great food.

Minus: Parking was $48 extra - ouch!

Plus: Very comfortable and stylish room, nicely interior design for the whole place. Lovely!

Minus: One weird thing was the automatic nightlight under the bedside table, which lights up when someone gets out of bed. Cool idea but way too bright, it woke the other person up!

Plus: Convenient

Minus: Nothing

Plus: The amenities were fantastic, the breakfast was delicious and the location was perfect.

Minus: I can't think of anything that was disappointing.

Plus: The staff is what makes this hotel outstanding, among all the stiff competition in DTLA. Hotel employee are the reasons we come back time after time.

Plus: Very kind staff. Comfortable room. Good location

Minus: No

Plus: Hotellet var vackert och otroligt rent. Sängen var bra och badrummet var rent men lite föråldrat. Personalen var fantastisk, särskilt Andrew som checkade in oss. Den mest fantastiska delen var dock poolen och läget!

Minus: Den enda parkeringen var bemannad och poolen stängdes tidigt på vardagar. Badrummet kunde definitivt vara uppdaterat men var otroligt rent.

Plus: Ingen

Plus: Läget var centralt bekvämt

Minus: Det var parkeringen hemskt!

Plus: Lugnt, mycket annorlunda jämfört med alla hotell i närområdet. Bra pris

Minus: Vissa rum är lite invecklade i sin utformning

Plus: I loved that this property offers complimentary breakfast! Super cute boutique hotel.

Plus: Beautiful!!

Plus: amazing decoration and breakfast, also Tesla rides a mile radius within the hotel.

Minus: loved everything!

Plus: Paper thin walls. We heard people in the hallway and even things people were doing next door in the middle of the night.

Plus: Cleanliness, decor, comfort.

Minus: No.

Plus: Location was convenient and room was fine.

Minus: Check in and out was a hassle. Staff seems very distracted with various activities. I did not receive the invoice by email as agreed. It took forever to get my luggage from my room to the car. Parking is $50 and with terrible service. They also charged my CC for $22. No idea what that is for since I did not eat or drink anything in the hotel. I arrived at 8:30pm and left at 7am next day. Called and was transferred to Accounting. Got vmail. This hotel is seriously understaffed with poorly trained employees, but with an air of arrogance. Good luck with that mix if you run this hotel.

Plus: Theme decor is unique , vintage yet look extraordinary.

Minus: Dark, compact no storage especially the bathroom. Tub is not draining well. A bit noisy on our side, could hear clients from our room, bed is uncomfortable, bed corners on the way. Hit my legs twice, not much to walk in out of bed.

Plus: Very spacious room, great views of downtown and Hollywood sign, super comfortable bed!

Plus: I really loved the location and the breakfast.

Minus: Nothing really.

Plus: The hotel staff was friendly and tried to be helpful. They had umbrellas you can borrow.

Minus: The cleaning staff needs to be retrained. The basics were not taken care of in my room eg shampoo, conditioner, floor mat etc... were not replenished when needed/ garbage pails were not emptied.

Plus: Rooms were clean and interior was original and nice

Minus: Breakfast quite basic - no hot plates for the buffet

Plus: One of a kind place.

Plus: Rummet var utmärkt

Minus: Allt gott

Plus: Bra service!

Minus: Parkering är ganska dyrt

Plus: Rummet var rymligt och rent med en fantastisk utsikt över Nokia Live. Det var klart nsom utlovat och personalen var mycket tillmötesgående.

Plus: Mycket rent, personalen var oerhört trevlig, gratis vattenflaskor

Plus: Läge, trevligt rum, mycket bekväma

Minus: Parkering var mycket dyra.

Plus: The location is awesome. We loved the room it was very clean. The patio bar is very nice as well.

Minus: I did not like the fact that they dont call to let you know they are taking a security deposit. I would liked a email telling me when and how much it is before hand.

Plus: This hotel has an incredible location! It is directly across the street from LA Live and Staples. The rooms are decorated with a Rock and Roll touch. Loving my view! You are right in the middle of the action!

Minus: Nothing!

Plus: Close to LA Live and The Pantry

Minus: Not able to check in until 3PM. 'No rooms available at 2:40PM' ... so not a single room ready 20 minutes prior to check in time. No one mentioned very very loud band playing just under my window until 11PM. Hotel old and not impressive. My upgraded room did not seem any better than a standard room. Bed on a platform that is bigger than the mattress so be prepared to kick you toe in the dark.

Plus: All the stuff are so friendly and helpful

Minus: Everything is great

Plus: Overall good stay

Minus: The lifts they kept getting stuck

Plus: service and rooms very clean

Minus: parking charge and extra 20 usd dayly for additional services thta I did not use

Plus: Great service. Funky unique decor - very cool!

Minus: No

Plus: Everything

Minus: N/a

Plus: View was awesome, best was very comfortable and everything was within walking distance from the hotel

Minus: Nothing. I loved it!

Plus: The location and the hotel was great