Los Angeles hotell

Minus: Övervakad parkering personalen var oförskämd

Plus: Personalen är vänlig och effektiv.

Plus: Läget var bekvämt i slutet av vår vistelse.

Minus: Personalen var dåligt utbildad. Vi har inte tagit itu med en person som verkade till och med agera som de brydde oss om. Vi reser mycket, och hur personalen uppförde dem i botten 25% för kundupplevelser.

Plus: Allt är utmärkt! Förutom parkeringsavgifter i området. Försök att inte köra om möjligt. Brian

Plus: Rummet var trevligt och sängen var bekväm.

Minus: Parkeringen är ett rent rån. För 42 dollar ville jag nästan gå och sova i min bil.

Plus: The closeness to the Staples Center!!

Minus: The front desk attendant was rude! The furniture in the lobby and rooms need a upgrade immediately and the rooms are not as clean as they should be. The animals are everywhere seems like a zoo instead of a hotel.

Plus: Clean, great staff from check in to check out. Everyone we met was professional and helpful. Could tell they cared about the guests.

Minus: Looked to upgrade to a suite but only one king size bed in the room. Pool was nice but found the water to be a bit dirty.

Plus: Location

Minus: Beginning to look run down. The restaurant needed new upholstery, the floors were badly scuffed and the woodwork was scraped and marked. AC Registers were dirty, room furniture was scuffed. It looked tired.

Plus: The location and staff were excellent.

Plus: Professional staff.

Minus: No.

Plus: location

Minus: Right as we walked through the door into the lobby it had an awful smell. The room was not up to date with electrical outlets or amenities. I was completely dissatisfied with my stay.

Plus: I did like the location of the hotel. Had a great corner room.

Minus: When having breakfast our waiter had no personality, and gave a look at me like my wife and I was going to skip on the bill.

Minus: hidden $20 a day resort fee. This is not a resort. And over $50 parking

Plus: location and kindness

Minus: destination fee

Plus: Good location. Great on site amenities.

Minus: $50 parking and $25 resort fee per night. Almost doubled my price

Plus: Excellent location near Staples Center.

Minus: The property is showing age, funky plastic shower covers, no where to charge phones near bed, only an iPod docking station with an old charging port. The bed is horrible, hard and stiff.

Plus: The view, the mattress

Minus: N/A

Plus: Good decor, room size and location

Minus: Let down by poor to average food , attempts to charge extra for coffee at breakfast and surly checkout staff

Plus: The room was nicely furnished and very clean.

Minus: There was a noise that we heard our entire stay. I don’t know what it was. It sounded like water running.

Plus: Convenient location for walking to her everything. Movies restaurants etc.

Minus: No

Plus: Clean and quiet, and good city view

Minus: i can’t find the button to turn off all light beside the bed.

Plus: Amazing Decor

Plus: Great location, good amenities, clean hotel, friendly staff!

Plus: From check-in to speedy room service, this hotel is top notch!

Minus: Nothing.

Plus: I loved everything about this hotel. The staff were great. Hotel employee was exceptionally helpful in helping us navigate some places to visit during our trip.

Plus: The hotel has a funky fun decor and very clean.

Minus: Booked a double queen bed room for 4 adults. The room had 2 double beds. This was unacceptable for the other couple we were with who both are over 6 foot tall. There was 2 glasses and 3 towels. The room was not at all prepared for 4 adult guests. The text system for customer service was slow to be answered and we ended up going down to the desk for service. The rate booked was not what the hotel charged so we had to show the confirmation email to get the rate booked. Printing and email were down so we were unable to get any type of receipt upon checkout. This hotel is a management nightmare!

Plus: The warm hospitality, There was an amazing host.

Minus: The parking is $50 and there is no way around it.

Plus: Great style, good gym, fridge in room, awesome location.

Plus: Everything was great. Location was close by to little local malls/stores/pharmacies. Even going to parties in Hollywood were uber accessible and not expensive at all. Hotel bed was extremely comfortable and the food wasn't bad. Loved my stay

Plus: Mycket rymligt rum, fantastisk utsikt över centrum och Hollywood-skylten, superbekväm säng!

Plus: Hotellet var vackert och otroligt rent. Sängen var bra och badrummet var rent men lite föråldrat. Personalen var fantastisk, särskilt Andrew som checkade in oss. Den mest fantastiska delen var dock poolen och läget!

Minus: Den enda parkeringen var bemannad och poolen stängdes tidigt på vardagar. Badrummet kunde definitivt vara uppdaterat men var otroligt rent.

Plus: Ingen

Plus: Läget var centralt bekvämt

Minus: Det var parkeringen hemskt!

Plus: Lugnt, mycket annorlunda jämfört med alla hotell i närområdet. Bra pris

Minus: Vissa rum är lite invecklade i sin utformning

Plus: Everything!

Minus: Nothing !

Plus: Large spacious room, beautiful decor. Friendly and helpful staff.

Minus: Resort/Amenity Fee - Hotels needs to stop with this ridiculous charge!

Plus: The room was amazing. Right size and perfect amenities

Minus: Parking

Plus: The location - in the heart of downtown LA (DTLA), stonethrow away from LA LIVE. Quick check in and check out. Hotel decor was pretty nice (boutique standards). Staff was courteous and polite.

Minus: The bed and pillows were too soft and uncomfortable. The toilet shower was malfuntioning and dissapointing - it only poured hot water. Room felt small and cramped, so did the bathroom.

Plus: The location

Minus: It was the smallest room I’ve ever been in, it smelled like weed, the elevators took 10 minutes or more every time, and you could hear everything from the room next door.

Plus: Beautiful!!

Plus: Very clean and great helpful staff

Minus: Only 1 elevator was working, made it very difficult to move around or leave on time.

Plus: decent continental breakfast, ambience and decor were good, the in-person staff is very accommodating and polite.

Minus: the rooms are very small, and the resort fee does not include enough amenities to justify separating out the fee. there was also a mixup in multiple charges on my card, and no offer of compensation.

Plus: Theme decor is unique , vintage yet look extraordinary.

Minus: Dark, compact no storage especially the bathroom. Tub is not draining well. A bit noisy on our side, could hear clients from our room, bed is uncomfortable, bed corners on the way. Hit my legs twice, not much to walk in out of bed.

Plus: The hotel staff was friendly and tried to be helpful. They had umbrellas you can borrow.

Minus: The cleaning staff needs to be retrained. The basics were not taken care of in my room eg shampoo, conditioner, floor mat etc... were not replenished when needed/ garbage pails were not emptied.

Plus: One of a kind place.

Plus: Rummet var utmärkt

Minus: Allt gott

Plus: Bra service!

Minus: Parkering är ganska dyrt

Plus: Rummet var rymligt och rent med en fantastisk utsikt över Nokia Live. Det var klart nsom utlovat och personalen var mycket tillmötesgående.

Plus: Från första dagen vi kom var personalen mycket vänlig och hjälpsam med alla våra behov. Våra hundar fick ett varmt välkomnande och i receptionen fick vi rekommendationer om var vi ska shoppa och gå våra djur. Vi kommer alltid att komma tillbaka hit i det lyxiga hotellet för dess personal och läge.

Minus: Vi gillade våra vyer, läget, personalen och den promenadvänliga fastigheten.

Plus: Mycket rent, personalen var oerhört trevlig, gratis vattenflaskor

Plus: Läge, trevligt rum, mycket bekväma

Minus: Parkering var mycket dyra.

Plus: Nice and clean and staff was helpful

Minus: Surprise $50 deposit

Plus: Location

Minus: They charged me for the snacks in the room. Which I did not even touch!

Minus: Our room was located 2 stories above a nite club. Live band music was blaring until 12.30am . Unable to sleep from 8.30pm to 12.30am. Very frustrating

Plus: Friendly staff and perfect location.

Minus: Nothing at all.

Minus: $45 for parking while being a guest at the hotel is ridiculous!

Plus: Location

Minus: 1- valet pricing 2- zero insulation, can hear next room whisper. 3- AirCondition very loud and still attached to the window. 4- room was not ready at 3 pm like they promised.

Plus: service and rooms very clean

Minus: parking charge and extra 20 usd dayly for additional services thta I did not use

Plus: The location was nice the area was beautiful. I love the actual rooms and how spacious they were.

Minus: I stayed for Xmas 2019 paid for 2 room for my family . I didn’t mind being on the top floor while my other room was on the 5th floor But it was only ONE elevator during my stay . • I wasn’t happy about how security was treating my family while locked out the room • wasn’t happy about being asked to move from the smoking section (but I moved to the sidewalk like security asked) while others were in the same area smoking • VERY BUSY one elevator after coming down to change the key the front desk (lady) told me use the phone by the elevator if it happens again . So I used the phone and was told I have to come down .... let’s just say if it wasn’t for the Lakers vs Clippers Xmas game and the cheap two hour ride to Disney for my son I probably have much more to say but thank you for my OK 1st stay in downtown LA.

Plus: View was awesome, best was very comfortable and everything was within walking distance from the hotel

Minus: Nothing. I loved it!

Minus: One lift the other was broken Took us 15 minutes to go to room Room smelt like damp

Plus: The bed was awsome, But that's about it.

Minus: We did not like the fact that our shower did not work well the water was either scolding hot water or medium cold. We did not like the fact that I had to go downstairs to the manager and tell him fire alarms were going off of stairs because people were smoking weed in their rooms and the whole hallway was full of smoke and smelled like weed. And I did not like all the added fees that went with getting the hotel the Room, It was very enticing for A $199 price but after everything said and done it came up to $302 WTF.... ALMOST $50 FOR PARKING AND TAX... I think the worst part about it is when I told the Manager in the morning when we were checking out, He seemed like they didn't even care or offer a discount or any kind of compensation for what we went through. We will never stay there again and we will never tell anybody else to stay there again....ONE LAST THING, IF YOU PLAN ON SLEEPING IN ITS NOT GOING TO HAPPEN THERE. THE HOUSE KEEPING PEOPLE ARE SO LOUD AND TALK AND LAUGH WITH OUT ANY KINDA OF COURTESY FOR PEOPLE SLEEPING.