Holiday Inn Grand Rapids Downtown

Would be 5 stars if internet worked

Plus: Most aspects of the stay were fantastic... clean room, nice bathrooms, good restaurant staff, etc.

Minus: The internet connection would drop out unexpectedly, and continuously prompted me to enter a login password every 20 minutes or so. This occurred on all devices, whether my laptop, tablet, or phone. It made it nearly impossible to get any work done while at the hotel. I would give this stay 5 stars, but this is a fairly significant issue for business travelers. Hopefully they can resolve this problem, but it made my stay far less positive.

Plus: Art exhibits kn lobby and staff

Minus: Bathrooms a little musty