the room was without window
Would class it as a two star. Roof terrace out of use.
The room was great, the building interesting and the position close to all the old parts of town was great. The jacuzzi on the roof terrace overlooking the cathedral was a real treat. Not enough loo roll!!!!!!!!!!!!!!
Location Dirty - Cold - No restaurant facilities
A pleasant, friendly, clean hotel. In a good location. Breakfast was not on the roof terrace & the jacuzzi also on the roof was not open. This was what initially drew me to the hotel, so was a little disappointing. Noise in the hotel corridors & stairs seemed to echo around all the rooms.
Charming ambience to the hotel. Good breakfast. Neither of our bedside lights worked. We reported this twice but nothing was done. The ill conceived layout of the room with a feature bath along one wall, meant the TV was alongside the bed and you had to crane your neck to view.
The relaxed atmosphere,wonderful building, very helpful, polite staff -welcoming and it was a treat to hae someone able to speak our language. We took our dog who loved it and was made very welcome! Breakfast was very good value and we loved the jacuzzi on he roof!
Freindly helpful staff. Good location. Near restaurants. In the old centre. There were no windows in the bedroom.
quiet yet central location
Attractive building, nicely decorated, very friendly helpful staff Room smelled of damp and slightly of drains
Läget , personalens hjälpsamhet. Röklukt på rummet.
Mycket centralt läge vid mindre gata, lugnt och tyst. Parkering i garage i samma hus. Utmärkt mottagande med allt vad du ville veta om matställen och sevärdheter.
Stort rum och stort badrum. Mycket rent. Bra och centralt läge. Tillmötesgående personal i receptionen. Bra parkeringsgarage. Urdålig frukost; kaffeautomat, tråkigt bröd, färdigpackad ost och pressad skinka, vanligt te finns ej, ingen yoghurt mm mm - tyvärr.
Utmärkt för priset. Nära till Alhambra.
Tillgång till garage. Morgonmålet höll inte lovad standard. Högt pris för ingenting. Hotellrummet konstigt utformat med lång korridor.Balkongen som som en bunker.
Excellent situation. Monica the hostess manager made the stay outstanding. Nothing was too much trouble and she went to a great deal of concern about restaurants and sightseeing to make sure her recommendations matched our needs. Beautiful hotel with character. Excellent breakfast.
The owner is very nice and looks after all details; Bottle of water in room with welcoming note. Very good situation near the Station. It is a lovely,beautifully restored old house with a central patio and well decorated. The very uncomfortable plastic cover over the mattress. In the afternoon there was no hot water.
Outstanding service from a highly attentive staff.
Our Junior Suite was lovely, the hotel is immaculate. We received terrific personal service from Monika in booking the equestrial show and the bodega tour. She also gave us excellent restaurant recommendations. Breakfast was quite good.
staff friendly and knowledgeable and helpful, room clean and bathroom good. Location was good. Overall experience was very nice.
Greta staff, location and rooms.
Ideal location. Friendly staff. Small personal hotel with a useful roof top area for sitting in the sun. Not the easiest to find.
Monica gave us a warm welcome after a long trip from USA and was very friendly and helpful.The hotel is in a very good central location. Breakfast which was included was excellent and very hearty including eggs and bacon.
Very helpful staff
Mature Gardens Friendly helpful staff Cleanliness Quality of Food Tranquility no
A quiet haven in the heart of the city Internet connection via modem
Ideally suited for a quite holiday.I was impressed with the staff, cleanliness of hotel , and the lovely pool that was kept at the right temperature. The lovely gardens and patio were perfect for relaxing. The choice of TV channels in bedrooms and the old fashioned TV set. I would also not recommend half board due to the lack of dinner choices.
Bedrooms were excellent and concierge was most helpful.
A five star hotel like this on at the price . We had a lovely, large suite overlooking the pooll. The restaurant was disappointing
This place was pretty much perfect - the staff were really lovely, and made us feel incredibly welcome. The pool was great, and the room beautiful, with everything you could possibly want for a relaxing stay. The town, which was a short walk away, was delightful.
Very friendly staff who were all helpful and keen to make our stay in Jerez enjoyable. Great location for the equestrian school.
Great facilities. Friendly helpful staff (especially the managers!) Fantastic gardens, cosy rooms. There was nothing about this hotel that we did not like.
It was just a pleasure to stay at the Villa Jerez. We all would have liked to stay longer.
Friendly helpful staff everywhere no, all great
Tycker att alltng är perfekt utom chefen för receptionen som är totalt ute o cyklar. rekommenderar sin gourmetrest som skall ansöka om Michleinstars hur i all världen kan man ens tro att man kan ansöka om något sådant! Maten iskall inte bättre efter klagomål. Ingenting platsar ! Tyvärr krogen får 0 poäng Gourmetmatsalen Sådant kallas inte ens någonting annanstans i världen, tyvärr.
Poolen var stor och härlig omgiven av en vacker trädgård. Rummen var fräscha och badrummet var lyxigt. 10 minuters promenad in till stan och nära till hästarna. För det priset vi betalade (50 euro) så finns absolut inget att klaga på.
Utmärkt hotell i vacker park. Utmärkt restaurang, trevlig cafeteria. Luftiga lokaler. Trevligt rum med balkong och utmärkt duschrum.
Nära till sevärdheter. Rent och snyggt. Balkonger till rummen så att även rökare kan trivas. Opraktiskt och köbildande, om än högklassigt, med tillagning av varmrätt till fukost efter individuell beställning.
Lyx för lågt pris. Lågsäsong, 51€ via Booking.com. Frukostpris á 10€ gjorde att vi gich på en bar istället. Kaffe och Tostada 2€! Frukostpriset
Everything was fantastic! The hotel had wonderful, attentive, caring staff. The decor was so beautiful and classy but very fun that I wish I could live there! Every detail was taken care of before we even arrived and not one member of the staff treated us inappropriately because we were not dressed nicely and we are young. I definitely will return to Hotel Palacio Garvey as soon as possible!
Excellent central location, spacious room and bathroom. Good breakfast, clean rooms and reception area. Helpful staff. The shower could have been better - not powerful enough.
very central, spacious,helpful staff, very good price - instead of 1 night booked we stayed 5!
The room was excellent. The hotel overall was first class and the staff were extremely helpful and friendly
A beautiful hotel in an ideal location. A spacious foyer with interesting art work.The staff were excellent - they could not have provided a better service. The hotel has a luxurious quality but our room was reached by a back stair case where linen and spare beds were stacked and so this contrasted greatly with the feel of the rest of the hotel. This was disappointing. The room was also quite dark.
Although it was difficult to find, the location was fantastic and well worth the search.,The hotel and staff where absolutely excellent. The on-site parking was a godsend after the traffic nightmare that is Jerez!
good location close to shops bars and restaurants very nice room air con was very effective outside 35 degrees inside room < 20 degrees no
Clean clear room & bathroom. Nice breakfast area. Good carpark. Available internet free. All staff helpful. On entering the city by car for first time no post signs showing location of hotel. When very near the hotel street address the hotel sign is not clear.
beautifully restored hotel with very modern features - ideally situated for shopping and bars and restaurants. Thoroughly recommended.
The general look of the place - spacious and elegant. The restaurant offred good value. In clined to be designer-conscious at the expense of untiity - e.g. bedside lamps looked good but were not efficient for reading in bed.
utmärkt och hjälpsam flerspråklig personal, Ganska bra frukost med äggröra, stiliga rum. perfekt läge i centrum av Jerez , 10 minuters gångväg till järnvägsstationen samt max 15 minuters gångväg till Tio Pepe.
Mkt bra och trevlig personal, bra och varierad frukostmeny (för att vara spansk). Utmärkt läge nära buss- och järnvägsstation, och stadskärnan. Tillbringade 2 veckor på hotellet, trivdes hela tiden.
inexpensive, centric location on the day i checked out, i needed to leave my baggage at the reception during the afternoon because i had an evening flight, and i felt ucomfortable because they seemed to be right by the entry and unattended while I was out... i would feel a lot safer if they had a room where they stored them and gave tickets or something so each one can claim their own luggage
The location and price were really good. The room and bathroom were nice. It is a good place to stay, as long as you are looking for a simple place to stay. There was TV in the room, but it did not work.
location, friendliness of staff
Location was very good. Parking is a nightmare. It's a one-way street and very difficult to get back to. The hotel garage door wouldn't open; very awkward. Breakfast could be better -- maybe even more than one cup of tea/coffee. But that seems par for Spanish 2-star. The owner did try to help whenever possible. Spoken English is limited.
good contintental breakfast. Good location to town
Looks like they have only 2 starts. Too noisy
There was nothing I experienced I can say I liked about this hotel. It was a great disappointment. I booked 4 months in advance for 3 nights asking for a room with balcony. What I got was a room on ground floor. It was dark, damp and cold with a window at street level. No privacy as people in the street could look into the room. The street was narrow with lot of traffic making terrible noise over the cobble stone pavement day and night.The aircon was inefficient and the room stayed cold and damp. The 2 star rating may apply to rooms on upper level with external windows. It does not apply to rooms on ground floor and internal rooms. Breaakfast was very basic and staff not responsive. To avoid similar disaappointment to mine make sure you will get upper floor room with external window. Otherwise consider staying somewhere else.
Its location. Its ability to offer single rooms. Clean bed. Good value. Breakfast included. The floors were not swept during the time I stayed at the hotel.
very central near theatre individual rooms were interior, no window, moved to a double
Superb location,but not the easiest to find. Parking 600 m from the hotel.very servicminded personell, simple continental breakfast,preumably better in the restaurant, but OK,Clean. Good value
Bemötandet från personalen. Nej
Otroligt lyhört hotell.
Stort fint rum med elegant badrum. Garage under hotellet.Bra läge nära shoppingcentrum.Stor och delikat frukostbuffe. Saknade sittgrupp eller någon stol till i rummet.
Att det låg mycket centralt och har bra parkeringsmöjligheter. Vi hade problem med luftkonditioneringen, men det berodde på att dett litet förnster var lite öppet och då fungerade den inte. Kanske skall man be hotellet informera tydligare om detta.
good room air condition'ed breakfast was poor
new modern design, view onto park, helpful reception
I stayed at the NH Avenida Jerez for three nights in December 2009 and overall it was a pleasant experience. The rooms were nicely decorated and were very clean and comfortable. Most of the staff were helpful and pleasant despite the language barrier and the location is good if you are planning a sightseeing trip of the city or are visiting the Circuito de Jerez, which is a 15 minute taxi ride away costing approximately €14. Although the room I stayed in was pleasant, the noise from the main road that runs along the front of the hotel can be excessive at times. It can be quite difficult to find somewhere to eat in the evening, especially if you don't speak much Spanish. The breakfast was okay, however, I wouldn't recommend using the hotel restaurant for dinner, as the waiter is quite rude and gets very frustrated and impatient with guests, making your meal very uncomfortable. I thought the food was okay, although my friend wasn't too impressed with the meal she selected so the quality could vary.
Very friendly and helpful staff. The hotel was good located, nearby the center of Jerez (10 min walking) The parking of the hotel was very little, but you could left your car on the street (no parking fee)If you go to Jerez in the summer, then you will really miss a swimming pool!
the staff is very kind, the room was ok no safety box in the room, the wc flusher was broken, one of the phones in the room out of order
Location, access and press It has the smallest garage in the world! And the room is small too.
The closeness to Jerez Centre
Room spacious and clean,staff speaking English (wow!), close to town centre (10 minutes walking distance). Accessible by car. Car park is a challenging place. Make sure you have good brakes and you like to manouvre. It would be great if there was free WIFI in the hotel room.
Very close to city center. Confort. Low noise. Bad view from the window. Park a little bit expansive (12 euro\day)
Situation good No cleaning during the 6-day long stay same towels and no one took the mobs away
Nothing, it should not be on your (or anybody else's) list until the quality of service improves. Atmosphere was uncaring, almost hostile, Room unhygienic, with foul-smelling water seeping up through the tiles in the middle of the night. Broken sewage pipe? I don't know, but lost no time in checking out next morning. Yuk!
It was well located in the center, and cheap I didn't like the old furniture and beds, and that the walls were so thin that you could hear everything as if sleeping in the same room...
That we only had to sleep there The fact that we had to carry our bags up four flights of stairs
The hotel is nice and clean and offers excellent value for money
Comfortable enough. Great value... the hotel is perfectly located near the city center.
Bathroom in my room, good for the price.
This is a converted Andalusian old-style house - this was a plus as it was characteristic. There is the use of a fridge behind reception and wifi access Lack of air con in the height of summer made it difficult to sleep (there are fans in the rooms). There is air con in the corridor but the owner used it sparingly. Salaried staff were friendly and helpful but the actual owner was quite the opposite. I would recommend for budget travellers/backpackers
The price. friendly staff. typical andalucian patio. very close to the historic centre. car park just round the corner. The room was basic (no decoration, a sink, a wardrobe) - shared bathroom with another 3 or 4 rooms in the corridor...
Friendly and helpful staff, speak english, good location, we didnt expect much to see in Jerez, but in fact it is a charming town with its atmoshpere, recommend to visit although it looked clean, friends had ants in bed during the night
Cannot say how pleased i was staying at this hotel! This is the third year in a row i have visited Jerez and by far the the most warm and friendly place i have stayed. The staff make you feel very welcome.
Quiet and therefore able to sleep soundly - room was off courtyard and away from the main street outside the hotel. Staff were friendly, efficient and helpful. Room was very clean but decor was tired, some patches of paint peeling off wall.
Quiet hotel in good central location with helpful staff & reasonable facilities No
Very pretty and in a good position. Clean and silent. The position on googlempas from booking.com is wrong, the sign is invisible and makes hotel very difficult to see. The lock of the room was impossible to open and the door of the bathroom didn’t close. The tv didn’t function. The two men at the reception speaks only Spanish.
Nothing Having just stayed in a very nice and reasonably priced three star hotel in the centre of Seville our hearts sank when we entered the El Andaluz Jerez. Our room was small, dark, practically unfurnished and the bathroom tiny. Both smelled nasty. There was the barest minimum of soap and shampoo provided by the hotel in the bathroom. The bed was hard and the pillow relentlessly uncomfortable. We had to ask for towels because there were none in our room. We had to ask how to turn on the electricity in our room because no one showed us. The room was dark and hot and the air conditioning worked only intermittently. The "free WIFI connection" didn't work. We decided to cut our losses and left very early next morning.
Quiet location, ecellent facilities No
The staff were extremely helpful and obliging, the swimming pool was wonderful in beautiful surroundings, the breakfast was so large it set you up for the day! If you didn't mind a short walk, near to the town. My wife and I felt the cost of dinner was very over priced. Food / service was good but the food was not particularly well-presented considering the price and that this was a five star hotel.. We experienced a similar meal in a Parador the next day for a similar price but the food was beautifully presented.
The receptionist did maximum effort to give minimum service, when ever I approach to her she had this long face and answered sourly to my questions, not giving much information. The hotel is very basic. you expect a bit more from 5 stars hotel
charming town - nice hotel - easy to see the Andalusian Riding School and sherry wineries.
great room, excellent spa, excellent breakfast/ friendly staff.
The restaurant, the pool and the ease of parking
Gymnasium, spa and pool Terrible service in bar.
Good location, even though a little out of the centre of town. This is an excellent hotel. The breakfast buffet and evening meals were wonderful. Restaurant staff very helpful and friendly.
Hotel tired not good value Reduce the price
the breakfast and the spa the bathroom could be a bit more luxery
Well, the price was right, and they had last-minute availability. The staff was friendly and helpful. The air conditioner barely worked. They claimed to be a 20 minute walk downtown, which was sort of true, but it was 20 minutes to the outskirts of town through a fairly seedy area.
Convenient for exploring Jerez/Cadiz but must have a car. Staff were very helpful. No facilities nearby
Vey nice, quite countryside place, very good dinner
The accessiblity to the grand prix circuit mainly, but generally a good location close to the city
Nice, friendly staff, very clean and tidy rooms and hotel. a bit far from things and a little difficult to find at night
Hotel was spotless. Staff efficient. Friendly staff in Cafe. Away from center of Jerez (which was what we wanted, do not go here if you need Jerez as roads can be very confusing and you could end up travelling 27km before being able to turn around!) Directly opposite the Jerez race circuit, go to front and ask to look around, the Spanish are very obliging. Bonus is you can park free at hotel, hotels in Jerez charge for parking. Jerez itself if a wonderful place to visit (but you WILL need a car to travel there from this hotel), make sure you see the old town though with its little plaza's as the newer part is more modern. Take a trip around a bodega, Tio pepe is recommended, great fun! Booking.com booked a twin room with the hotel when we actually booked a double, so double check what you are getting before you go! Dissappointing for us, but like i say it was booking,com's fault. No tea and coffee making facilities in room, not good enough if you arrive late as the hotel cafe and restaurant will be closed. Don't go if you think you can walk into Jerez as you can't unless you are really fit!
A nicely appointed hotel just off the beaten track but very close to Jerez Airport. Adjoining is a very nice restaurant. No
Very helpfull, friendly staff. A relaxing place to stay. Charging for Wifi/Wireless. If you do not have a car, no transport, taxis a rip off (30 Eueros for a ten minute trip). The website states "on the outskirts of Jerez", this is slightly misleading. The hotel is pretty remote, it is impossible to even take a short walk after a meal.
Beatiful modern hotel with clean nice rooms in tranquil rural settings. Free parking just outside the hotel. Friendly and professional staff.
The Hotel is very convenient for Jerez and Cadiz. The pool is excellent. The staff are excellent. We thoroughly recommend it.
A lovely hotel very close to the circuit
La piscina No merece cuatro estrellas todo esta bastante viejo aunque se renove partes del hotel.
Poolen var härlig och frukosten var bra rummen rena och sängarna bekväma Maten på kvällen buffen var inte tllfredställande och jag fick en hamburgare som
Nära flygplatsen i Jerez. Mycket prisvärt. Bra läge för dagsresor i regionen (Sevilla, Cadiz etc.) Stannade 2 nätter. Att poolen ej öppnade förrän kl.12.00.
Frukostbuffe bra. Läge nära centrum och Real Escuela de Equitation
Sängarna var väldigt sköna Att poolen inte öppnade förrän 12.00 och för få liggstolar
Minibar was free! hard to find in Jerez, it is a mess trying to drive and find directions
Great to see into the Stadium. That's a different kind of hotel stay. Very good breakfast (compared to what you get in a smaller hotel), Spanish. 24h reception and not far away from the airport. Staff not very fluent in foreign languages; sometimes hard to communicate with. Location not ideal if you do not have a car. The taxi ride to the city center was just 5€, though.
Uber-chic room but......... .....the frosted glass door to the bathroom attenuates virtually no sound. Kinky!
Good clean modern accommodation and bathroom. Edge of town location. Buffet breakfast very high price. WiFi only in reception.
Fantastic views on the pitch of Xerez Football Club, very comfortable, friendly and helpful staff It's a bit out of the centre, but worth the detour
Friendly welcome. A comfortable bed. Parking in the hotel, although at a cost. Good information in room. Helpful staff. Good breakfast facilities.
Very modern hotel with nice facilities. The AC in the room did not work and it was very hot and difficult to sleep.
Limited food choice on Saturday evening.