Flyg till Spanien

Plus: Price

Minus: 1 hour late boarding, 20 min. Waiting outside in cold to get into the airplane and then 30 min. Circling around the city before landing

Minus: More comfortable seats

Plus: Yes

Minus: Need to reduce waiting hours at gate

Plus: The crew was very friendly, the pilot gave us some interesting information en route.

Plus: The original price

Minus: I booked my flight on the 5th of July, an email was sent to me stating that the boarding pass will be sent within 4 hours, it wasn't sent to me. I tried checking in on the website, it gave me an error message that online checkin ended on the 4th of July. when i went to the airport, they asked me to pay a checkin fee, and when I told the staff member about my issue she said she needed proof, I couldn't pull mu email out at that moment to show her and the flight was almost there. so i paid €55. I would appreciate a refund

Plus: Fantastiskt bemanningsvänligt underhållande sätt ett bra flygbolag

Plus: Delightful flight crew, very comfortable flight truly excellent flight

Plus: Price was good

Minus: Marginally confusing online check in instructions. Gate attendant wasn’t helpful and tried to charge us 55 euro to check in. Everything is ala carte but I understood that when buying the ticket. Flight was more than 1 hr late. Gate attendant was rude and gave wrong information. Boarding process was not well managed. Made it to destination with bags.

Plus: Crew was kind.

Minus: The food made me sick, and you have to buy it too.

Minus: Lost one of my bags and delivered the others with glacial slowness, then reps were incredibly rude when I tried to report it missing. NEVER AGAIN!

Plus: The service was friendly and professional, and we had he smoothest landing and takeoffs I've ever had with any airline before.

Plus: Everything but the food.

Minus: The hot meal was awful! Even the stewardess wasn't sure what some of it was!

Plus: The crew was indeed amazing. First the first time of my life I was wishing for a couple more hours on the plan (premium ticket)

Minus: All in all everything was fine

Minus: No where in the booking was it made clear that this was a self transfer flight. Causing many headaches and hassles getting off the plane and having to recheck in all baggage and printing new boarding passes. After dealing with it I was searching for flights and checking to see if it was self transfer and even knowing it’s a thing it is difficult to see if a flight is or not.

Minus: Horrible and unprofessional check in process, by time of boarding more than half of passengers had not gone through security yet due to their delays. The machine and website weren’t working so everyone had to check in via the desks.

Minus: This was my first trip to Europe and I was a bit nervous about the experience, I've been on plenty of planes, however, about nothing like this. Norwegian Airlines is the worst experience I have ever had on a plane or any mode of transportation. We were running to the terminal because they only announced that they had last call,and we were eating. When we got there, they pulled my fiancee aside to weigh her bags (mind you this is about 5 mins before the plane is about the leave). I'm waiting inside of the airway for her and they spot me and pull me back out to weigh my bag. The guy was shady, he pulled on my bag as it was on the hand scale and said it was 3 kg overweight. I told him it's not, I weighed it myself, so he weighs it again and say "sorry, I meant it is 4kg overweight" he said that it is 15 dollars per kg, unless I want to leave stuff here. I looked at him and he just stared at me until I gave him my credit card. $60!! That's ridiculous, especially considering I bought a hand weight just for this occasion. My fiancee had to pay $90!! And just to top it off, they wouldn't give her passport, she had to ask for it back. Also, if you dont purchase a food plan before hand you have to buy it on the plan. They dont even offer peanuts. This airline will nickel and dime you for everything. Better off with another airline if you are traveling abroad. You'll end up paying the same, but will have better service. Never again will I fly Norwegian

Plus: Personalen var mycket trevliga och snälla

Minus: Being on time + quiet fellow passengers

Minus: Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them. Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity. No longer a Ryanair Customer, its Service and Respect that I prefer,,,

Plus: Excellent value.

Minus: Random seating allocation is a farce.

Plus: I liked that the flight was short.

Minus: I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.

Plus: Shorter trip

Minus: The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences

Plus: The crew.

Minus: Everything.

Plus: The sky

Minus: No entertainment, no food nor beverages, baggages were checked below deck without our approval because the cabin storage was "full".

Plus: Great and friendly crew

Minus: In-flight system had some problems and seats seemed a bit uncomfortable

Minus: Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support.

Plus: The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful.

Minus: Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat.

Plus: Despite being a short flight, they gave food

Minus: Nothing. All ok

Minus: Better choice of movies and classical music

Plus: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Minus: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Minus: Swiss air returned my bagage damaged and there is no way to report it!

Plus: The crew was very nice and positive. The seats surprisingly reclined quite a bit. The dinner was actually good.

Minus: The offer of wine. The wifi options.

Plus: Prices on in flight purchases

Minus: Boarding was ridiculous, check in lady had no idea what an infant is and how their own app works. Suggested us to use the e-gate with an infant and angrily put us at the back of the cue. The infant wanted to breastfeed...

Plus: Clean

Minus: Claustrophobic

Minus: Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back.

Plus: Budget friendliness

Minus: Quews

Minus: Not waiting in the cold for 15minutes before boarding the plane

Minus: Screwed again for carry on bag which I attempted to upgrade from 7kg to 10kg online, paid my €20 to learn at the gate that it changed from a "carry on" to a "to be checked in" bag. I was td I would have to pay another €25 to take it on board. I just refused and left my bag there with them. Tired of Ryanair deliberately screwing people fo add ons especially when there is no deliberate intention involved in the action. No empathy or understanding just screw the Customer at every opportunity. No longer a Ryanair Customer, its Service and Respect that I prefer,,,

Minus: Seats could have been more comfortable

Plus: I liked that the flight was short.

Minus: I didn't like that the flight attendants were wearing their badges flipped back so you can't see their names. In need that may be important.

Plus: Confort and kindness

Minus: It was too cold

Plus: Decent price for economy comfort seat, 4A.

Minus: The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate..

Plus: Professional crew. Good simple check in.

Minus: Nothing.

Minus: Time

Plus: From pillar to post not one delay.

Minus: No

Plus: Ταξίδεψα με ασφάλεια, χωρίς καθυστερηση, με μεγαλη εξυπηρετησει!!! ΜΠΡΑΒΟ!!

Plus: Politeness of the staff

Minus: Everything good

Plus: Not even a bump ...seriously an amazing plane and pilot!

Minus: The afternoon snack was disgusting ....(not just my exclusive opinion)

Plus: It was my birthday and the flight attendant gave me a rose, gummibears and champagne and congratulate me and I was very happy to receive that gesture

Plus: The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs.

Minus: The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold.

Plus: Smooth flight for the most part.

Minus: Better food choices. Better communication and better boarding procedures by rows or groups.

Plus: The crew reacted good to the change of plane

Minus: Needed to replace plane because of technical problem, that should have detected earlier. The business seats are standard seats. No water through the flights. Very bad experience

Plus: Early morning flight so left on time and arrived early. Staff excellent.

Minus: Seats are grim like most European carriers in coach...

Plus: The crew wasn’t very friendly and there’s very little legroom.

Plus: Yes

Minus: Everything good

Plus: Relatively cheap

Minus: Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food.

Plus: The price

Minus: Stop the incessant advertising and selling over loud speaker when most people are trying to sleep through a flight .

Minus: Going on time without delay, more staff to avoid long lines

Minus: We waited an hour to get to terminal, unacceptable! Def no frills but flight and comfort were good.

Minus: It will be nice if economy class get at least a bottle of water!

Plus: Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight.

Minus: Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip.

Plus: Non-stop price and service

Minus: Difficulty in request information on changing flight Went back in forth between Kayak and Norwegian til I give up.

Plus: i dont like this airline system

Minus: check in not easy

Plus: Boarding was efficient as was disembarking, crew were good

Plus: Very bad

Minus: Very bad

Minus: Less time at the AirPort after landing

Minus: Get more organised. There is no point checking the passports on the plane door when they have already been checked at the gate, especially when people are waiting in the freezing cold to board the plane.

Plus: I didn’t die in a fiery crash.

Minus: Everything

Plus: Excellent value.

Minus: Random seating allocation is a farce.

Plus: Online booking was nice and easy.

Minus: Plane was small ,seats were not comfortable and plane was not connected with eye so passengees were waiting outside of plane in cold weather.

Minus: Could be better, say, like with Singapore Airlines..

Plus: A350, smooth and quiet. Nice plane

Minus: Seats in business are a little crowded and close together. opening to get in and out of seat is minimal

Minus: Not much help at the airport my luggage was lost

Plus: Of all the flights I checked this was the most convenient in timely manner and comfortable.

Minus: Movie options.

Plus: From pillar to post not one delay.

Minus: No

Plus: Yes

Minus: Need to reduce waiting hours at gate

Plus: The crew were very welcoming and for a low budget airline, the staff were very professional.

Minus: What let me down was the ryanair ground staff at ponta Delgada airport. I was trying to load up my ticket and the lady at the baggage hall was losing her patience with me a bit, for not printing the ticket out. Also I was charged €40 to check my bag in as I thought I already checked it in online, before I came over here. It's a sad way to end this trip, as its a beautiful island.

Plus: Fast flight

Minus: As always delay and on buda airport pretty chaos during off board but not due ryanair staff but wrong airport organization