Intercontinental Hotels Los Angeles Century City

The staff at the front desk were excellent, super courteous and helpful. And, upon checkout, they even caught that the valet (a 3rd party) had overcharged us and immediately fixed the issue. The hotel itself is beautiful and we had an excellent view from the 17th floor. I would definitely stay here again.

It'd be nice if parking was included (I have no problems parking my own car, too). But I understand this is just how hotels do it nowadays. The valet guys were very nice and quick.

Breakfast was good. I couldnt partake too much in it since I keep kosher, but between the coffee and fruit, I was good to go.

Being charged $10 for a first aid kit and some marks in the room furniture e.g. the desk in my room had some bubbles on the exterior. It made it look old. Other than that my experience was overwhelmingly positive.

Location and Lobby.

Rooms are a tad dated.

The staff was very courteous and friendly

No

Everything, the staff, the hotel, the cleanliness, the food, location, the list goes on

No

Rooms are clean and everything is in immaculate condition. I never have a complaint when staying here.

We booked a 1 BR Suite. (Check in is at 3 and we arrived at 4, and our room would not be ready for another hour) so we took a downgrade and were able to have free parking for our stay.

Excellent staff, location... you feel safe & cared for during your stay. Love this hotel & hope to stay here many times in the future...

Parking fee