Helsingfors hotell

Plus: Front desk staff was fabulous. Very friendly and efficient. Location of the LR was fabulous.

Minus: No real dislikes.

Plus: Läget, fräscht, fin toalett.

Plus: Great breakfast, superb location, friendly staff...

Plus: Looked after us as though we were personal guests, helping with any questions or services we wanted

Plus: We enjoyed our stay very much. They took care of us long before our arrival, and continued the great service with our 2 stays. The lounge was great, with talented bartenders and a chill vibe.

Minus: Breakfast can get quite busy and congested.

Plus: The decor was very attractive. The receptionist at check in was great and super helpful.Everything is in waking distance.

Minus: The breakfast for this accommodation was not what we expacted, they could learn somthing from scandic hotels, we had to pay for poached eggs! the sausages and the eggs at the buffet were cold!!!!!The bathtub is super dangerous, older people probably can not go in, we are already slipped when entering and exiting the bathtub!! We had to upgrade from a luxury room to a juniorsuite because it was very small and than we upgrade to a suite because the bedroom of the suit had no windows only the living room but also in the suit you could not open any windows!!! The air condition was very loud!!! The payment was super complicated and could not be settled on booking.com as in all other hotels where the credit card is always ready. We got a link from the hotel and had to use this link to pay the hotel!!!

Plus: Läget, frukosten, servicen.

Plus: Stilfullt hotell, trevlig personal, fina rum, bra bar och god frukost.

Minus: Känns verkligen ur tiden, omodern och ofräsch att hotellet hade hårda tvålar på rummet som byttes ut varje dag.

Plus: Friendly staff, very large rooms & a short walk to the main shopping precinct. The hotel is also situated in a quiet street so you don’t hear anything. Breakfast is included “Finish style”.

Plus: Love the style of the Room, breakfast was great too!

Minus: Nothing

Plus: Mycket vänlig personal underbar frukost, men ljudvolymen i restaurangen var jobbig

Minus: Instruktioner om värme och tv t ex fanns inte

Plus: Bra läge i Design District med närhet till kommunikationer och flera bra restauranger. Tillmötesgående personal. Väldigt god frukost och sköna sängar.

Minus: Frukost ingick inte.

Plus: Fantastic hotel in the Katajanokka region of Helsinki. The staff were super friendly and polite, the rooms clean and the decor fabulous. Breakfast was wonderful; a brilliant and varied selection was available daily. The number 4 line tram literally stops right outside so the links to town couldn't be easier; senate square is about a 10 minute brisk walk away too.

Minus: The rooms are renovations of former cells therefore they aren't the most spacious; as long as you are prepared for this eventuality you will have a cracking stay here! There isn't a bar per-se, rather cans available to purchase from reception.... but definitely grab a Long Drink and enjoy it in the lounge with a newspaper. Value for money is tricky because it is very expensive... but then so is Helsinki in general. All in all, you have to look really hard to pick fault with this place... it is a quirky hotel and a great base for a great city!

Plus: We had a very comfortable and very quiet small room . The front desk staff were extremely helpful and efficient. The hotel had a great breakfast. The tram into the centre was right out out the front and went like clockwork every 12 minutes or so. Helsinki is a fascinating place to visit. Recommend the free walking tour as an introduction http://walkingtourshelsinki.com/free-weekends-html/

Minus: All good.

Plus: Staying in a former prison is unique experience. It was like in the movies :) Worth every cent.

Plus: Sköna sängar, fina rum, trevlig personal, bra wifi!

Minus: Frukosten öppnade så sent så jag hann inte äta innan jag skulle bege mig. 07 är sent på ett hotell som har många jobbresande. Lite lytt så man hörde andra gäster. Dåliga nyckelkort. Ganska dyr mat och efterrätten var inte alls god (Havtorns-creme brulee). Små portioner för pengarna.

Plus: very friendly staff, great location and good standard

Minus: breakfast wasn't the greatest

Plus: Great facility, super stylish, cool brand, the rooms are freshly renovated, there is iron in the room, big bathroom with warm floor, hairdryer and even good hair conditioner (this is rare). Really varied breakfast with local food (fresh pastries, berries, many gluten free and lactose free options). Definitely recommend.

Plus: I was amazed about how kind and helpful the staff was. The hotel itself is an unusual but surprisingly good experience. Would definitely be stay there again.

Plus: Everything was wonderful. Staff are exceptionally friendly and attentive. The restaurant was great and food very good. Breakfast was plentiful and very fresh. The room was cosy, comfortable and quiet. The hotel is conveniently located close to the centre with a tram stop just outside the entrance. I enjoyed my stay very much. Great for business and pleasure.

Plus: God frukost men jag hade inte fattat att den inte ingick.

Minus: Dyr parkering

Plus: Fantastisk hotel. Perfekt om man reser med hund. Fina grönområden runt om.

Plus: The Girls on the reception on our arrival were fantastic, they helped with our "issues" in a very professional manner, and provided us with options of other rooms to stay in. We decided to keep our room as it was the most spacious and "luxurious". They offered to use an osmosis air purifier, and to deal with the "stains". Just amazing, thank you. The hotel itself is in a great location, everything either in walking distance or easily accessible by public transport.

Minus: We had a few issues with the room, that maybe someone had previouly smoked in there, and a few suspect stains on the bed frame cushions.

Plus: The interior, the cosiness, the location, the rooms - what's provided for me in the room + how the room itself is designed (different lightning opportunities, the tv, the speaker/charger/alarm clock, the bathrobe, the minimalist look, the tea mugs and selection).

Minus: I'm pretty sure I asked for a room with one big bed, but I got a room with two separate small beds. Also, the hotel has great facilities but as a 'new customer', having 0 background knowledge about the sauna or gym possibility, I would have loved if the receptionist shared more information about these. Saying only 'you can go' is not enough - where it's located, is it for free, is the sauna for all or women/men separately etc.

Plus: Bra läge på hotellet, i princip promenadavstånd till det mesta. Snyggt rymligt rum. Utmärkt riklig frukost. Tillmötesgående personal. Och bastu naturligtvis.

Minus: Inget

Plus: Frukosten var ok!

Minus: Det var kallt i rummet,talade också om det till personalen,men elen var avstängd.

Plus: Clean room, the bed was comfortable and good location.

Plus: Very comfortable hotel, i stayed here twice and likedit both times. Highly recommended

Minus: It was great

Plus: Comfortable room, that has everything you need, staff are very helpful, you will be very comfortable here

Minus: Everything was great

Plus: Tyst, lugnt, bra läge, väldigt trevlig personal och ett fint välstädat rum med härlig utsikt.

Plus: Short ride of tram from center railway station, very quiet room, Very stylish interior, I must say this is the best hotel room I have ever stayed at!

Minus: Breakfast is a bit expensive and not much to choose.

Plus: Bra frukost!

Minus: Frukosten var jätte dyr!

Plus: Tillmötesgående personal. Bra service. Sköna sängar.

Plus: Loved everything

Plus: Allt! Mycket fina rum, bra wi-fi, god frukost

Plus: Vackert, modernt rum. Tyst, inga störande ljud. Vi sov så gott

Minus: Ofräscha grönsaker vid morgonmålet, tomaterna var gamla och skrynkliga.

Plus: Regular hotel

Minus: The breakfast is a shame for such price!

Plus: This is my second stay at this hotel. The first one was in 2012/3. The atmosphere is homely and the breakfast is excellent to my taste, especially the porridge.

Minus: Internet is a bit slow and not secure.

Plus: området och atmosfären

Minus: större frukostmatsal, den var trång

Plus: Inredningen tilltalade mej, sängen var super!

Minus: Kanske utsikten då..

Plus: Great breakfast, nice staff great location

Plus: Skön säng

Minus: Kyffigt, trångt frukostrum

Plus: Bra frukost. Bra med glutenfritt och skyltar på allt.

Minus: Skulle kunna vara mer på svenska som är mitt modersmål.

Plus: Frukosten var jättegod!

Minus: Lite för varmt på rummet och strul med AC första natten.

Plus: A healthy breakfast with options for everyone. Good coffee and juice. Nice and quiet hotel, clean room and a big, comfortable bed where you can take it easy on your stay. Pleasant staff and a perfect hotel location in the heart of the city where everything is nearby!

Plus: Very good hotel, well situated near the city center, very helpful and kind staff I recommend this hotel

Plus: A character hotel in the heart of Helsinki. The room was very comfortable and all the staff were very welcoming and helpful. We enjoyed a delicious breakfast in the peaceful surroundings of the brasserie and a nightly drink in the friendly bar. All the major sights and shopping district are within easy walking distance. We have enjoyed exploring the city and our stay at this hotel.

Plus: Läget, rummet, personalen, sängen, badrummet, allt var bra.

Minus: Incomparable with any hotel in Finland as well as most of the European countries. My favorite hotel in all reasons.

Minus: Frukosten var god men det var trångt och borden var så små så man inte riktigt hade plats för tallriken. Servitören var nonchalant.

Plus: We loved the spa , exceptional clean and beautiful robes and towels . Very comfortable beds and nice linens with turn down service .

Plus: They forget many gest things like room sleeper or they bring one and thay forget one for the capel gest and thay forget bath room thing like Air cleaning stik

Plus: God frukost och fint hotellrum och vacker byggnad i jugendstil. Saknar möjlighet med kaffe på rummet.

Minus: Ingen kaffe maskin på rummet.

Plus: Nice and clean and helpful staff

Minus: Evry thing nice

Plus: Charming and graceful and so well centred in helsinki

Minus: No swimming pool

Plus: Lovely hotel, very comfortable and well appointed room. Great location. Staff (Johanna) very helpful and attentive. Breakfast in room was excellent.

Minus: Everything was good.

Plus: Gammalt

Minus: Borde uppfräschning genomföras

Plus: Hotel was centrally located with easy access to all the main attractions. Hotel staff were friendly and very supportive. Room was very clean and spacious. Excellent access to the mall .

Minus: Everything went very well .

Plus: Bra service - fina rum

Minus: Dålig beslysning dvs för svaga och för få lampor på rummen. Behövs stark belysning och mycket ljus i länder som. Finland och Sverige där det är mörkt stora delar av året.

Plus: Very comfortable beds and beautiful view to trge haven!

Plus: View,ocation, room

Minus: Shower/tub was an accident ready to happen.

Plus: The hotel is in the middle of the Harbour area. It has character but it is not an 'old' hotel. I travel a lot throughout Europe and I hate modern characterless hotels. The Haven hotel was that excellent mix of old and up to date that I look for. The bed was really comfortable and the breakfast had choice and quality. Picture attached was view of the harbour from my room

Minus: No Sauna!! Now that realy was a let down!

Plus: This was a very comfortable hotel in an excellent location and my room was a very good size however as it was rated 5 star and was expensive I expected what was provided.The staff were all very accommodating and pleasant particularly the breakfast room servers.

Minus: While not at all a big problem the fact that there was a kettle but no coffee facilities (or simple tea or coffee sachets) in the room was annoying for the price.

Plus: And now about positive sides. Good location, located in the center , everything close . Cosmetics was good ( shampoo, shower gel ets) , good hair drawer and soft bed.

Minus: I was staying in the Heaven hotel for three days with two friends. We choose this hotel because of the comments , marks and photos . But in the real rooms looked different if compere with the photos. We came something around 11 a.p and hotel staff told that we can get our room only at 3 p.m , because our room isn’t free at the moment . They don’t have a parking in the hotel. In the booking writing that hotel have they own parking, but it is wrong, we leave our car in the public city parking. Nobody helped to get our luggage in the room . The cleaning servers was really bad. The room really small for three person, view from the room was to the business center and In the bathroom they have a glass door which impossible to close.

Plus: Nice 5 star hotel. The room price of my reservation was good compared to other 4-star hotel in the other city. But, it depends on when you book. Many important places were within walking distance.

Minus: Not very much.

Plus: Fick den bästa uppgradering jsg någonsin fått, en toppensvit

Plus: Good location and very convenient to all spots! Recommend!

Plus: Location, quiet room

Minus: Nothing

Plus: The location is fantastic, near to all the main tourist locations. Not to mention the view, which is overseeing the harbour - just splendid.

Plus: The location was perfect - a short walk from Tallink boat from Stockholm - and easy to access Helsinki by foot and taxi. Request for early check-in and quiet room was honored.

Minus: Larger and easier to read map of the area. They are available, but the hotel does not offer it. Front desk staff was generally very helpful and accommodating, however the initial check-in person was curt and standoffish.

Plus: they go above expectations

Minus: first time self checking in

Plus: Service great

Minus: Nothing

Plus: The room was great, but it’s a fair distance from the main sights

Plus: Hostel is next to bus station.

Minus: The breakfast was poor. Basic meals as ham, salami, eggs, sausages were missing. I would expect at least ham.

Plus: Frukosten var okej. Tyckte att den kunnat haft skinka eller liknande. Området var okej med enkel tillgång till spårvagn in till staden. Lite svår att hitta till från början.

Plus: Exceptionally clean rooms in a quiet neighbourhood close to the forest.

Minus: The walls are thin but there are ear plugs available :)

Plus: Gillade stilen. Skön säng o trivsamt rum! Lugnt o grönt område. Trevlig personal och enkelt med elektroniska koder. Gillade att det fanns veganalternativ till frukost.

Minus: Lite dyrt men ändå prisvärt. Lyhört.

Plus: Great value for Helsinki. Room was comfortable, breakfast good and the staff was very nice and helpful. Just a couple blocks from the bus and tram stops into the city center.

Plus: Frukosten och maten och servicen i restaurangen var superbra!

Minus: Att man betalar 25 euro per natt för extrabädd till barn i ett familje/deluxerum. Detta borde framgå tydligt när man bokar! Väldigt liten bastu och pool med tanke på hotellets storlek. Det var överfullt!

Plus: Fantastiskt läge och utsikt! Mkt bra med strykjärn, hårtork och förstoringsspegel!

Minus: För få krokar och liten plats för klädförvaring på rummet för 2 personer. Saknade spegel utanför badrummet. Tvålen placerad på avig plats, ingen krok för handduk i badrummet. Mkt rörig frukostservering, med krockar mellan gäster och personal. Buller från musik i sky-baren når rummen nedanför.

Plus: Bra mångsidig.

Minus: Lamporna var tillräckligt, men lite nattbelysning och dämpade belysning saknades.

Minus: Rummet städade inte.

Plus: - rent och snyggt, trivsamt, rymligt - poolen var toppen - utsikten

Minus: Badrummet luktade lite illa

Minus: So long waiting line for the brakfast.

Plus: Breakfast was excellent, although a bit too crowded.

Minus: Behaviour of staff in the restaurant was very variable - from very positive to unfriendly and even rude. It could be that the a majority of the staff is rather inexperienced. Front desk did not ask for any feedback or comments regarding the stay.

Plus: Alldeles utmärkt som vanligt.

Plus: Very cool view from the elevator. Nice location. Nice design of the building.

Minus: Beds put together instead of one big bed. Not enough stuff for cleaning 15 flours. They came to ust at 17.00 asking if we'd need cleaning and just ignored my positive answer. Not enough space in the sauna and sweeming pool for 15 flors. Not enough dinig space for a whole list of geasts.

Plus: - Good location (easy to walk from central station) - Excellent breakfast buffet - Very friendly staff - They make an excellent house cocktail (ask for the Alexander)

Minus: - During the one evening I was there, there was group of slightly rowdy customers at the lounge/bar. But this is something which the hotel cannot be blamed for, of course.

Minus: The single bed duvets on a King-size bed and the limited TV sports channels.

Plus: Hemtrevligt God mat

Minus: Kallt på rummet svårt att reglera. Utmärkt

Plus: Bra frukost som var öppen till 12.00

Minus: Det var väldigt lyhört mellan rummen.

Plus: Rooms were big and clean, the beds comfortable, the the bar downstairs comfy. The shower is big enough ;) All in all quite ok to stay.

Minus: Breakfast on the expensive side. The staff records sensitive, not needed, information on their registration database (social security number), you have to insist to get them remove it. The shower produces ecological amounts of water, quite enough for a good shower, but not luxurious.

Plus: Personalen var bland trevligaste jag mött.

Minus: Not clean at all, room was so dusty , found a grey hair next to the kettle. The kettle was filthy so I asked for a new one which took them more than half an hour to bring up after calling 3 times.

Plus: Good location, good ratio between quality and price.

Plus: Breakfast was better than we expected. Executive lounge also was very good. Also want to say some good words about pool and sauna.

Plus: Great restaurant with amazing meat and fish dishes. The most comfortable beds (as always in Hilton hotels). Nice cameral pool on the top floor.

Minus: Returning to the hotel at night, it seemed to me that the area was not very safe

Plus: Frukosten va välsorterad och god.

Minus: Det enda jag tycker va dåligt va att på kvällen när jag beställde en öl i baren och min flickvän bara skulle ha vatten, då fick hon en flaska vatten och den kostade 4,60 euro.

Plus: Trevlig atmosfär, fantastisk frukost. Bra mat och mysig cocktailbär.

Minus: Svårt att ställa temperatur på rummet, kallt. Pyttesmå schampo och andra flaskor. Om ni är miljömedveten så borde ni ha refillpumpar på väggen.

Plus: Allt var finfint. Med trevlig personal.

Minus: Kunde varit ännu mer centralt.

Plus: The hotel is excellent. My room was very well presented and I had a stunning view. The pool and saunas were very nice. Breakfast was comprehensive and abundant. superb staff were all really friendly from the moment I arrived - very helpful and polite. The whole experience was highly positive. I’d come back here if I returned to the city.

Plus: The staff, food, location and bed were all excellent.

Minus: Not getting to try more of the food that everyone raves about.

Plus: Picturesque setting close to metro station for getting around . Staff were very helpful. The warm bathroom floor was terrific in such cold weather

Minus: Då restaurangen var abonnerad på fredagkvällen erbjöds middag i ett ganska tråkigt rum (konferensrum).

Plus: Good bed and good water pressure in the shower, walking distance of the city.

Minus: Breakfast price is a bit expensive

Plus: The hotelroom was nice and spacious, breakfast was good and the lobby area nice, bautiful view to the sea and surrounding buildings.

Minus: No complaints.

Plus: Staf is friendly. Spacious room, very comfortable bed, clean. The whole impression is quite good.

Minus: The building of the hotel needs repairing. Cooking is not good enough.

Plus: A really friendly hotel situated near enough to the centre and easy access to and from the city centre and the airport.

Plus: Nice hotel only 10 minutes walk from the centre and central train station. Staff friendly and the rooms are large and very nice.

Minus: The prices of extras was quite high such as breakfast at the hotel or use of internet facilites.

Plus: Bra personal,bra rent bra läge prisvärt

Plus: Bra läge i centrala Helsingfors

Minus: Ingen gratis Internet på rummen

Plus: Det som var bra var loungen med fria drinkar och snacks. Väldigt bra utbud och fina rymmliga lokaler!

Minus: Ingen dvd/cd på rummen. Kvaliteten motsvarar I min värld ett Scandic hotell 3 - 4 stjärnor!

Plus: Trevligt bemötande och stor hjälpsamhet från alla i receptionen. Extra plus för en riklig och fin frukostbuffé. Vi uppskattade även den fantastiska asiatiska buffén på lördagkvällen!

Minus: Vi saknade tidningar på svenska.

Plus: Bra service

Minus: Frukosten inte speciellt bra för att vara ett topphotell

Plus:

Minus: facilities are bit old

Plus: Everything was perfect. We were more than pleased. Staff was excellent & friendly. Room was in a great condition.

Minus:

Plus: good location

Minus:

Plus: The hotel is located in the center of the city in walking distance from the central station and very close by is a metro station. The hotel provides an excellent breakfast.

Plus: Läget

Minus: vattnet i duschen rann inte ut, utan blev kvar på golvet en stund. Garderoben väldigt liten, strykbrädet tog upp halva garderoben. Make-up spegeln dålig belysning, läslampan ok på ena sidan, men inte den andra. Inget fönster i rummet, hade begärt ett lugnt rum, men visste inte att det saknade fönster, kunde ha uppgraderat för 20,- euro per natt, avböjde. Frukosten sämre än tidigare.

Plus: Fin design och nyrenoverat. Modernt utan att kännas sterilt.

Minus: Ett minus är att bastun inte har öppet dagtid. Vi betalade extra för senare utcheckning och kunde inte använda bastun.

Plus: The style and decoration was a bliss however....Please read my experience below. Ajda in the reception was kind and motivated. However it is a challenge in this hotel to reach a staff member in the reception either face to face or via phone. First of all I learned that this hotel is not 5 star hotel as it is advertised on booking.com Actually it is a 4 star hotel. I learned that when I questioned awkward things in the hotel. This is very disappointing! I had to change my room. Although my assistant precisely emphasized in my booking that I want a double bed room not twin beds (two separate beds) I found myself in a room with twin beds. They do not use professional bed connectors just putting a sheet on it therefore you are gonna hurt your back. My room was not only with twin beds but also had a column in it. Changed it to another room without column then the room's bathroom was much smaller and the view on the street was blocked. I booked the one of the most expensive rooms in this hotel. The room was cold, I was provided a heater. Who really stays in a hotel with this rate to have an ugly heater in the room?? Plus whole night I listened to the air conditioning systems noise because it was seemingly final floor and the machines were placed just next to my room. One day I left in the morning by putting the sign "please make up my room" and back to my room around 4pm and my room was not made up. So overall experience was okayish but definitely not worth to rate you pay.

Minus: The room was cold, they put a limit in air-conditioning system. The radiators are not working. Room was not cleaned. Please read the other section for my experience.

Plus: The location is perfectly good

Minus: Nothing

Minus: Priserna i minibaren. Svindyrt.

Plus: City centre location

Minus: The room was far away from the flats.

Plus: Pricey, but you get absolute quality and value for your money. Lovely staff, nice design and most importantly - clean!

Plus: The location fantastic

Minus: Very expensive, when I ordered a slipper they told me I have to pay for it!!!