I didn't have much expectations but I was surprised by its hospitality and friendly atmosphere we found there. We don't understand why the hotel has just only 3 stars and not 4 which should be more real in comparison to hotel we stayed in Roma just a day before. I do recommend this hotel to whoever wants to stay in calm and nice place at the Lake. The swimming pool could be heated. :-)
The very friendly owners
Service, views, appearance, breakfast were all terrific..
The staff were excellent - very very friendly and accomodating. The bar and restaurant space was lovely, breakfast was very good. Small grounds, but very nice. nice pool. The rooms are extremely small. I would expect something larger for the price we were paying. I think the price is too high based on the fact that the rooms are tiny. I would recommend this hotel at a lower price.
The wonderful staff, great restaurant and lovely welcoming atmosphere, plus, of course, the breath-taking views.
A good hotel with an excellent half board offer. Good wine list with very good prices.
The location The paper thin walls and dated decor.
We loved the location of the hotel and the very pleasant staff. Malcesine was beautiful and I highly recommend a visit there The only disappointing thing was that our room was quite dark and the balcony was shared with other guests.The hotel was full and we couldn't move rooms. I would definitely use the hotel again but would upgrade to one of the rooms with the wide open views
Lätt att hitta till. Fin strandpronmenad utanför mot centrum (ca 2,5 km). Billigt att ta turistbussen in till centrum på kvällen (1 Euro).Trevligt familjeägt hotell. Bilarna kör fort utanför hotellet.
Familjärt, god stämning, mycket trevliga ägare som gav full service både på hotellet, utflyktstips etc.
Very welcoming staff did everything they could to help. Brought a free bottle of wine to the room after they had seen my girlfriends passport and noticed it was her birthday! Will definitely stay again. For me it is a positive point that the hotel is away from the village centre as there is a bit more peace and quiet, but be mindful that you will need your own vehicle to travel to and from the hotel.
Excellent venue and view from hotel terrace and garden. Good food and totally relaxing experience. Enjoyed being able to relax in the spacious and well kept garden overlooking Lake Garda.
Very friendly, helpful staff and management, clean, excellent breakfasts. Good facilities Our evening meal was not the best, but I think perhaps we were just unlucky. It would not put me off eating there again
We liked the friendly staff, the breakfast, the pool area and the views. We did not like the uncomfortable beds, the small shower stalls, and the fact that the pool is unheated.
Beautiful views from front of the hotel. Great hot-tub with powerful jets. Nice garden area with comfy beds to lie on overlooking the mountains and lake. Approx 20 minute walk uphill to cable car ride to get to the top of mt. Baldo 1700 metres (highly recommended for hiking, views or mountain bikes) For the cable car to to top of mt Baldo - don't forget to pack a warm jacket. Bars with food drink etc available at the summit. At the hotel our room/bed was very comfortable. Also - free wifi internet available. Just get password at reception. Due to the fact that our trip was the last two weeks in September - it is only possible to dine at the hotel in the evening if you book a table the same morning at 10am. (difficult if you're checking in midday for one day). Car required to visit Malcesine from the hotel. Bus service available but did not avail of it. Timetables available at reception plus bus stop next door.
Very different from other hotels - new, but very rough interiors and special solutions. Staff very friendly and helpful. Good breakfast
The view of the lake Garda from the balcony.
Excellent lakeside location and very friendly and helpfull staff. I think that the overly "trendy" feel of the hotel tho may put off slightly older travellers. Excellent value for money and would go back again.
central position and views over the lake
Läget var mycket bra, trevlig personal och bra service
Mycket trevlig personal, hjälpsamma, bra läge mitt i centrum, pool, balkong där man såg upp mot bergen, hyfsad frukost Tycker aldrig om heltäckningsmattor
Mysigt hotell som överträffade allas förväntningar. Låg perfekt i gamla staden bland slingrande gränder men ändå lugnt. Vacker utsikt över bergen.Nära till restauranger, sjön med båtutflykter och linbanan.
Mkt trevlig personal, och hotellet ligger bra i centrala delen av en vädligt mysig by. Bra tillfällen till vandring i bergen och ändå nära Gardajsön. Hårda sängar och tråkig (=internationell frukost helt utan frukt och grönsaker).
Utmärkt läge med närhet till Gardasjön och Malcesines centrum. Otrolig utsikt från restaurangterassen och balkongerna mot bergeon och sjön. Fantastiskt trevllig personal på detta familjeägda och välskötta hotell. Man kände sig nästan som en i familjen under vistelsen där. Vi använde den lilla men fina poolen mycket, men även jacuzzin, cyklar, pingisbordet och gymmet. Allt utan extra kostnad. Vi åt hotellets middagsmeny varje dag (5 dagar) vilken bjöd på hemlagad fräsch italiensk mat till ett billigt pris (14€ bara). Det fanns ett bibliotek men mest med engelska och tyska pocket böcker men även en satellit-TV med hundratals av kanaler på projektorduk. Toppen! Rummets TV hade dock ett fåtal kanaler det gick titta på. RAI 1,2,3 CNN saknades. Det dubbelrum vi fick var mycket trångt och kändes instängt då det bara fanns ett litet fönster och ingen balkong. Hotellet borde göra tillsyn på cyklarna så att inte fara uppstår vid cykling t.ex. för att delar sitter lösa och att ringklocka fungerar m.m. Den PC som används bör placereas på ett riktikt databord och inte på ett barbord med duk under vilket gör det svårt använda musen. Mycket lyhört från korridorerna vilket är störande.
The Hotel was thoroughly enjoyable, the staff were extremely helpful and pleasant. The facilities were quite comprehensive despite the hotel being relatively small. A fantastic hotel.
Great breakfast every morning, and handy location just a short walk outside the town
balcony view of Lake Garda, included use of spa facilities, large spacious room, very helpfull staff and great location close to centre of Malcesine but far enough away to be quiet and have great views - would definitaley recommend this hotel for anyone wanting a relaxing break on Lake Garda - Malcesine is great too - our favourite of the numerous lakeside towns that we visited. on very minor note - squash drinks instead of fresh juice for breakfast - although we found the same in other hotels in this area.
The Hotel was really nice and great value for money. We particularly liked the owners attention to detail and hands on approach to the everyday running of the hotel. On small thing..it was unusually hot for October but there was no A/C
excellent staff & food
Scenery, staff attitude, hotel grounds & facilities
The location was stunning. The staff were friendly and efficient, but always discreet. The hotel itself was a delightful mixture of old and new. A small suggestion. Being English I like to drink tea with my breakfast and I feel that a better brand could be on offer and Earl Grey should be available.
Excellent service and luxorious facilities. Relaxing, silent and very romantic atmosphere.
The staff was always very nice and helpful. The hotel is situated in a very quiet place. The nearest bus stop (local tourist bus for Malcesine, Campagnola, Navene...) can be reached within 3 minutes. Another advantage was the swimming pool. You could buy a 3-course dinner for extra 6 EURO - for this money the food was more than good. The overall impression was very positive. The hotel is NOT situated where the map on booking.com shows it. The map on Booking.com situates the hotel close to Retelino (to the north from the center of Malcesine), while in reality the hotel is situated to the south of the center of Malcesine, i.e. if you want to go surfing, you have to go by car or by bus. As far as the hotel is concerned, the only real disadvantage was that my room shared the balcony with 2 other rooms, which is quite inconvenient especially when your neighbours are smokers - you get the smoke into your room.
Clean big room. Nice breakfast. Good situation. Balcony shared with another room was poor.
clean too expensive, very dated decor
the personal was kındful
Location was beautiful and staff were polite. Overall hotel was kept clean and appealling. The weather was very hot on our stay and the rooms were not airconditioned, which made evenings in the room very uncomfortable, especially for the children, did ask the staff if they could do anything, fan etc but nothing was done. That was the only bad thing about our stay.
The staff were friendly and welcoming.The swimming pool and gardens were lovely.The receptionist was very helpful when my wife felt unwell on the last day (This was from eating at another restaurant nearby) We visited mid July and No air conditioning in rooms so windows had to be open and traffic noise is particularly bad at night.Sleep very difficult at night when average day temperature reaches 37 degrees C
hospitality, garage with free sport facilities, parking
huge free parking, very nice swimming pool with a large green recreational area. Reliable public bus service to Malcesine downtown ( every 1 hour, 1 Euro, ca. 8 minutes). Absolutely fantastic views on the lake! Very good breakfast ! Relatively large rooms! Directly on the road, can be noisy at busy nights!
soft furnishings and stair carpets were very 1980's and a bit worn, evening meals were disappointing and could have been easily improved by more salads and italian sauces etc
Friendly Hotel staff. Beautiful views of the Lake from the hotel. Great swimming pool and gardens. Bike hire from the hotel for only 2 euros a day. No air conditioning in our room. No bath - only a shower with a mind of its own!
This hotel was ideal for our needs, my wife and I are an elderly couple and we loved the peace and serenity, the staff were very very friendly and couldn't do enough for us,our stay was half board and was exeptional for what you pay, dinner was pre ordered the night before form an extensive menu, our stayed was from the 4th. of june 2010 for one week. This hotel would not be the choice of the younger set a there was no entertainment at all,access to the pool area in the gardens behind was via a steep slope and I would not recommend it to the old and inferm.
Around the back of the hotel a lovely garden with sun loungers and umbrellas around a 17m pool and a bar for drinks and snacks. Walk 30 metres from here and round the front of the hotel over the road is the lakeside beach for sunbathing, picnicing and swimming. This area of the beach even had a lifeguard. Spa shop next to hotel for purchase of water and other supplies. Be prepared for no air conditioning in rooms - although there is some in the restaurant. Stairwell a bit smelly in the heat.
The location; friendliness of staff and their helpfulness and amenities in the area Floor covering in shower was unsafe. No tea-making facilities in bedroom.
Kunnig och väl bemötande personal. Bra läge.
Fint hotell med trevligt personal. Fin pool i gröna omgivninger. Buss stopp til centrum rett utanför hotellet Nej
Utmärkt service och bra info på engelska. Rent, snyggt och fräscht, både rummet och allmänna utrymmen. Härlig frukostbuffé som kan avnjutas på terassen om vädfret är bra. Stort plus för trädgården med pool. Allt var bra.
View to the lake, very good breakfast included to the room price. The road below (circulates the lake) was very noisy, lots of traffic. Impossible to keep the balcony door open in the night because of the traffic.
Friendly helpful staff, nice environment, great views
very helpful and friendly staff no fridge in room
The hotel was right near the lake and we had a good view from hotel. Breakfast was also very good. Hotel was 2km from town centre/ had to use local bus or pay parking fees when using own car.
Thoroughly enjoyed our stay. Excellent staff; great location for lake and mountains; food excellent.
hotel was clean and in good decorative order too regimented and with no other English speaking people.Little too far out of the town.
We really enjoyed our stay at Piccolo Hotel. The hotel has fab views over the lake, we wiould have happily sat in the dining room overlooking the lake for hours! The bedroom was recently refurbished. And the tourist bus stops right outside the door. It didn''t bother us so much but Malcesine town is about 35 - 40 mins walk away. But it's a lovely walk and there's always the tourist bus. Walls were very thin, bring your ear-plugs. Finally, although the bedrooms have been refurbished, our bathroom had not been and it was a little grotty looking.
no pay free internet, no info about Internet availability at all
Staff were very helpful; the location was good - quiet and picturesque but within easy access of the town and lots of other places to visit using ferry and bus - walks were amazing - cycling, watersports and amazing for a wedding on top of the castle - we had a fab time and would go back again. Air conditioning would have been good and a more powerful shower - difficult to wash hair
Very nice place, 3 min by car to Malcesine and 15 min to Riva del Garda. Little parking by the hotel. Free internet and international calls. We got a room to a rock view (literally). It was at the backs of the hotel, the rock behind the eyes and a backyard. Breakfast at the veranda to a lake view was unfairly prejudical to my mind (who stayed at the backs - sit at the backs of this veranda). All tables are numbered by rooms - you cannot choose the one you'd like.
Quiet, good location, super staff, lake view. As bar closed early a fridge and kettle in the room would have been good for early morning and late night coffee.
The staff were excellent and the hotel and grounds were well kept. God swimming pool. The rooms were quiet tired and could do with some updating. This is a good budget hotel within the Malcesine area but approx 3k from town centre although hourly tourist bus is only €1.
The hotel room was clean, and came with the (paid-for) view of the lake. The breakfast was adequate. This is not a 4* hotel - it's not even a 3. We booked 3 nights but stayed only 1 such was the disappointment. There is no hotel staff after 18:30. This is a joke for a "4-star" hotel. There is no air-conditioning and no refridgerator. No fridge + no staff = how are you meant to get a cold drink at night? Answer - walk 3km to the town and buy some... When we asked the hotel staff about the lack of fridge and air conditioning there was no concern, and no equipment was available for hire. When we checked out after 1 night there was no concern or questioning by the staff regarding any issues. I suppose they were happy to get their money for nothing. You have to enter the hotel via an underground garage at night - what a joke.
Nice views from the balcony, excellent breakfast (for Italy :), close to Malcesine, and bikes were for free at the hotel
The staff were very friendly, attentive and most helpful whenever we needed it. Very clean and tidy throughout No food available at night or lunch. Getting in front door at night would be helpful as opposed to through the underground garage.
Location, room, food staff friendlyness and helpfulness, views. Quiet and relaxing. Walk into Malcesine
Facilities designed to allow for total relaxation while on holidays. No.
Everything. The location was absolutely spectacular, the staff brilliant, and everything ran like clockwork. The food was of a high quality restaurant standard. Fantastic in every respect.
Location, the food, the staff and the facilities.
Very beautiful hotel on the beach of the lake. It has modern and convinient rooms. We had a room with a view of lake - spactaclular views!
very friendly and helpful staff. Arranged travel etc without any fuss. A most pleasant experience no
Beautiful room with fantastic view
The service and the food were both of the highest standard. Staff are efficient, approachable and friendly. No
The quiet and superb location on the lakeside. Nothing was too much trouble for the friendly and courteous staff. Viw from balcony
Family run hotel, interested in their guests, beautiful location - overlooking Lake Garda, all rooms with balcony, rooms with excellent specification - recently updated. Lovely gardens with enough loungers for everyone, shaded by trees, drinks and food brought to guests in the garden if they requested. Trouble-free booking of trips with reception. A number of languages spoken by staff. Tennis could be arranged at the adjacent hotel. Other guests regularly returned. Nothing at all.