Hotel is walking distance from the main strip in Ao Nang.Nice pools.Montra Spa was relaxing. Hotel is tired and run-down..it needs to be re-furbished badly!Hotel is surrounded by construction work right now...maybe the situation will improve after six months!Breakfast choice..very poor!
Superior room clean and comfortable; good swimming pools (3 with different size). Be careful, you have to know that there is a building site just in front of the hotel and you have a wonderful view on it from the balcony. Very noisy but actually it was not that annoying given that we were out the whole day. From the swimming pool, you can slightly hear the noise.
Room size,view from 6th floor, staff & the pool Breakfast is terrible, poolside bar closed, disappointed with building work below our suites
Peace & Quite away from crowds rest & relax Low season too far away to walk at night . Plenty of mosquitoes and . Lack of Manganement and Maintenence as the hotel do have Great Potential. With some upgrading better Management with Hosiptaility Services this Hotel will Have fantastic potential.
Excellent service, warm people, clean, excellent breakfast, near the center but far from the noise, good facilities. The rooms that are in the back have a view to an empty yard. Better insist on the pool view. no sea view.
Very friendly and attentive stuff, good food, well locatet and cool rooms!!! We enjooyed our stay very much. K̄hxbkhuṇ kan to the entire crew!
Personalen var fantastisk, alltid ett leende,och mycket tillmötesgående.Det var rent och snygt , bra städning. Det var för få solparasoll vid polen, Man fick markera väldigt tidigt om man ville ha plats runt polen. Stranden nedanför hotellet är inget vidare grumligt vatten och väldigt grunt.Men den är fantastisk att vandra på på morgonen
Personalen ville inte lyssna och hjälpa till. Vattnet i poolen missfärgade både kläder och hår rött och det enda personalen sa var att vi skulle köpa ny solkräm, fast det inte var den som var problemet...Stranden är ganska trist och öde, shopping och restauranger finns vid stranden bredvid, en promenad på tio minuter, men jag skulle hellre bo närmare ändå.
The hotel was great - a large hotel with over 100 rooms but as it was low season, only 15 rooms were booked. It felt like I had the massive pools to myself which for me was ideal. I also received extremely great service from every staff member - going over and above the norm to ensure I was comfortable (except the Spa). The Spa is my only complaint and it really put a damper on my stay there. The prices are 5 star (which I'd paid the same for at the glorious Zeavola spa on Phi Phi Island) but the treatments couldnt compare at all. I felt that the pedicure and manicure I paid 250 Baht each for in Bangkok were better than what I paid over a 1,000 Baht for each at this hotel.
fräscht och bekvämt nej
Helt ok, inget märkvärdigt. Jag är rök allergiker och hade bokat rökfritt rum via Er sida, dock verkade de ej ha det utan blev hänvisad till nytt likadant rum med samma askoppar I...De erbjöd bara att komma in och spraya I rummet - thats it! Superdåligt!
Tillgången direkt till pollen från balkongen Frukosten kunde varit bättre
Fint poolområde, fina rum och fräscht hotell. Hade också ett bra läge, 20 bath per person för att åka in till centrum. Vi tyckte det var dåligt att dom la på skatt och serveringsavgift på priset på maten i restaurangen och minibaren. Dom la även på serveringsavgift på pool baren även fast vi själv hämtade dricka. En liten öl 100 bath och en liten vatten 47 bath. Det vore bättre om dom hade inkluderat alla priser i menyerna så slipper man får en obehaglig överraskning när man man ska betala. 100 bath per natt för ett extra täcke till rummet. Poolområdet var väldigt strikt, massa "förbud".
Great hotel in a good location for Aonang main strip / beach but elevated from the road so the noise isn't a problem so long as you get one of the front rooms facing the pool area not the road. Staff were excellent especially reception who were very helpful with all aspects of our stay even arranging our next transfer to Ko Phi Phi. Rooms were generous size and perfectly clean. Hotel provides beach mats / towels for you to take to the beach. The lounger area around the pool is quite cramped with only a limited number of sun beds quite close together. There are plenty of other unused others around the hotel during the day but they don't have loungers.
The staff was friendly and helpful. The buildings are modern and stand our from the rest of the hotels/business on the main road. The included breakfast was excellent. The price does not match the experience. The room is mediocre. The mattress was uncomfortable and felt used. I could feel each metal spring. There were small bugs (akin to ants, but not ants) in multiple places in our room even though we were on the third floor above the ground. Definitely not the $90+ room I expected in a resort. The shower was built poorly such that splash from the shower gets under the shower wall and into the other areas of the bathroom, such as around the toilet. I would definitely not be returning to Cliff Resorts and I would look for other hotels in the area.
Location off the hotel is great! food, tourist information & shopping is just around the corner. We were impressed that the hotel provides stuff for beach side activity eg, mat, sandels, umbrellas, towel and a bamboo carrier for it. Breakfast could be improved. very limited choices.
Rooms were clean and newly remodeled. Breakfast staff was good and the food was great! Two small pools were okay, the infinity pool had an amazing view!! The people working at the front desk did not seem friendly upon check in! I need assistance with their phone system (to dail an outside line) they would not offer to help. Upon checkout we had to wait over an hour for the staff to check our room.... This happened throughout our stay in Tailand but usually only took 5-10 minutes. This hotel made everyone wait for over an hour. Terrible.
I dont like Ao Nang but we really liked this hotel, the staff was constantly smiling and quick to assist and the rooms had a wiew worth paying for, specially the ones on the top floor.
It was near from the beach, 10m walking, and near from the main streets were the shops and nightlife is located. The pool is really nice and has great views. The breakfast is ok. The first night we had two beds joined horizontally, not vertically as normal!!!!! Needless to say our backs were killing us in the next day. I complained to the concierge and she imediatly changed us to a room with one single bed but still the first night was awfull! The beach located near the hotel is not from far one of the best beaches around and the nightlife located near is what can be said gentleman focused, as is not something a couple or a family would apreciate. Finally the bedrooms smell like they don´t get much air!!
villas were very big and nice hot water in the shower was hard to come by
Breakfast was tasty and had a reasonable selection - Although the fresh milk and yoghurt should be kept ice-cold rather than left in the open room temperature. Nice pool esp for children. Room was clean, huge bath tub and comfy bed. The construction work was quite disturbing and noisy esp since I have asthma.
Good location, friendly staff. Unfortunately there is construction nearby which causes minor inconvenience getting into the resort.
The hotel was very near to the shopping and eating outlets. It was walking distance to the beach. The workers were very helpful and friendly. The air-con did not work well on our arrival so the reception was informed about it, but when we returned after our dinner, it was a pleasant surprise to feel the air-con running well and happily.
Location The hotel billed my mastercard immidiately when doing the reservation at Booking.com, problems with the hot water at the room (repairman came 2 times, not fixing it. We tried to change room to no avail), a lot of constant repairement noise from the hotel repairing work (no resting at day time at this hotel). Awful experience.
Great little villa with access to the pool, perfect for us with a 6 month old baby.
Ny fin bungalow med trevlig inredning. Alltid fräscht och mycket trevlig personal som hjälpte till med alla frågor och bokningar. Ligger vid trafikerad väg, men det hörs inte någonting från den. Mysig poolbar. Ingen som jag störde mig på.
Mycket trevlig personal. Fin miljö. Utmärkt frukost. Bra service. Rummen behöver en rejäl uppfräschning. Ser mycket bättre ut än verkligheten på hemsidan. Ingen uteplats. För dyrt i förhållande till standard.
Utsikten vid poolen Överdimensionerad luftkonditionering. Poolen för liten och inte tillräcklig cirkulation - varmt och smutsig
Fräscht hotell som på sina ställen var modernt stylat. Inte illa, men jag hade önskat att det hade legat något närmare stranden.
ballkong på andra våning. poolen på taket.utsikten. dålig frukost .inget att välja på i juci .frukt bara en dag.ingen bra frukostbuffe!
Bra möjlighet till Internet, bra med biljardbord. De hade ingen bra frukost, blev lurad av dem på en egen komponerad utflykt, de tog rejält betalt och utgav sig för att vara en researrangör. Dålig städning, saknades handukar, tvål m.m Få solstolar, endast 7 på hela hotellet.
Wonderful staff, very clean and well kept resort. Food and drinks were expensive for Thailand, but the town is a few minutes walk away for a cheaper night out with lots of variety.
The rooms were large and comfortable, although ours sometimes you could get a slight smell from the drains outside. The staff looked bored most of the time and not interested apart from the bell boys and cleaners who were friendly. Parts of the Hotel very dated, with the general areas and poll area just concrete (no green gardens etc). Many things annoyed me about the Management of this Hotel.
Management and front desk extremely attentive. So kind. Amazing nice rooms. Clean. Comfortable bed and room. Modern rooms. Beautiful. Nice nice nice staff. Spacious. Lovely. Off the beaten path so a long walk to vacation tour booking kiosks. Instead of the hotel booking it for you to help with this inconvenience, they double the price and profit more off the booking. Shouldn't one try and assist the customer by making the reservations at cost as a courtesy to outweigh the imbalance and distance. That's taking advantage of your clients, not taking care of your clients. Also wifi is awful and no hot water. Not on beach. Restaurant staff was awful and in attentive. Food average. Eat down the street. Staff can't speak English at all.
Fantastic food,gym,ATM,helpful and friendly staff,great location, I will come back !! Nothing bad to say !
Staff was unable to communicate or provide resolution to a very simple issue. Was told no refund and no room provided (they only had "upgraded" rooms for double the price), despite their booking issue. This type of service would never fly in other parts of the world, here it was not only all they would do but they laughed about it on our way out. Location is poor compared to many others around and is very expensive comparatively, both of which I can live with, but the extremely poor service of the night manager was unacceptable.
Fint och nytt hotel. Braoch trevligt bemötande. Hjälpsam personal. Det var absolut värd för pengarna.
Ett vänligt bemötande av trevlig personal som hade uppgraderat oss till ett finare rum, helt kostnadsfritt, samt mycket prisvärt om man jämför med de andra hotellen vi bodde på under våran semester, gör att betyget blir högt. ++++ . Återkommer gärna.
Ett litet hotell med trevlig personal, som tyvärr inte kunde engelska så jättebra, men dem gjorde så gott dem kunde för att man skulle vara nöjd med precis allting. Massage och behandlingar var superbra och billiga, maten I restaurangen var jättegod likaså frukosten. När man kom ut från hotellet stod det alltid en tuktuk utanför om man inte ville gå in till civilisationen, men det var inte alls långt att gå, tog kanske tio minuter. När det regnade så regnade det in I restaurangen och litegrann I korridorerna. Poolen var väldigt liten och låg I skugga så tyvärr lite kallt I vattnet. Det låg en bit ifrån allt annat så det var en bit att gå eller ta tuktuk så fort man skulle göra nåt. Mycket byggnationer I området så väldigt mycket oväsen dagtid, men då är man ju ändå ute på utflykter eller ligger på stranden så det gjorde inte så mycket.
stayed at this hotel several times , and it's just fantastic the location for exploring krabi could not be better
Great location, 5 to 10mins walking distance to the Aonang beach. shopping area/message less than 5mins walk. No coffee/tea sachets available in the room during my stay, room look abit tired.