Orlando hotell

Plus: Bara 1 år gammalt hotell, fantastiskt interiör, mycket vänlig värd. Jag skulle gärna besöka igen i framtiden

Minus: Inget

Plus: The top.

Minus: Nothing.

Plus: They thought of everything. Every detail has been through through! The service and hospitality was impeccable. We had our kids with us and they went above and beyond to make it special for them. The bed was super comfy. I loved everything!

Plus: All was perfect

Plus: The golf course grounds that the hotel is on is beautiful

Minus: It didn’t feel like a four seasons in any way The food at the hotel was average at best

Plus: everything was great. staff very well trained, facilites amazing. Pools were supberb. And also the room, very clean and spacious. And they did prepare it to wait for my daughters, with some dolls and chocolates. They loved it

Minus: nothing that I can add here. I have stayed in this property one month after its opening, and must say that they improved it a lot.

Plus: excellent service and attention to detail

Plus: So great travel with a baby here! My little one is 8 months old. The hotel supplied: Crib which after the first night we swapped for bumper rails and let her sleep in one of the beds. Baby bath Baby bath soaps Bottle warmer Diaper genie Baby proofed the room Little plush animal for her The restaurants were great with bringing us extra steamed carrots, pears etc.

Minus: Found the food/drink service by the splash pad pool the last day really slow. It was a Tuesday and the resort was very quiet so maybe just not enough staff.

Plus: Everything. The spa is amazing and dinner at Capa was delicious. The golf course is top notch and one of the best i have played in Orlando.

Minus: Nothing

Plus: Breakfast & staff

Minus: All fine!

Plus: Definitely one of the top hotel resorts with amazing lazy river pools... I wished I could stay in the hotel instead of the Disney

Minus: Sauna closed too early.

Plus: Not thing

Minus: Room not ready at 4:00 pm my family have to wait 45 minutes Room service bang my door at 8:00 am wake my whole family up. Room service come again 10:00 pm when my family have a private time Every bad experience I dont think I am ever coming back.

Plus: fair

Minus: Nothing

Plus: Fantastiskt boende! Servicen var oklanderlig.

Plus: The location and relaxation

Plus: Service.

Plus: Everything was top notch at the hotel but I picked this location because of the hotel restaurant Norman's. The yellowtail snapper meal and chocolate dessert were incredible.

Plus: Exceptional employees, treated with kindness and care, felt the hotel went above and beyond expectations to make my staff exceptional.

Minus: No, my stay was incredible.

Plus: The room was clean and well appointed. The common areas were luxurious. We got an upgrade to an executive suite! Thanks!

Minus: The bar downstairs with pool and shuffleboard could benefit from a Scotch list. It has a big whiskey list, but there’s no Scotches on it and no separate Scotch list. Also appropriate glass wear for Scotch would be welcomed. The bartender and I discussed Scotch, however, and he suggested one that I liked and put it in a normal whiskey glass.

Plus: Excellent location, very friendly staff, great reception. The hotel is classic, cozy and neat. We enjoyed our staying there very much.

Plus: Awesome facilities... worth a day just to hang out on the property for kids club, free driving range, billiards, both the marriott and ritz pools, etc. My wife enjoyed her spa massage and the hotel was really pleasant.

Plus: Staff was always upbeat and courteous

Plus: After staying at this resort many times, we have a very good perspective. The rooms are clean and comfortable. The front desk employees were nice and accommodating. The only negative is the high turnover of the front desk staff. The room service staff, namely Vicki, is pleasant and welcoming. The food was hot and quickly delivered. The staff out at the pool couldn’t do enough for you. Jude and Margaurite greeted us with smiles each day, and promptly set up our chairs. They handed out frozen lemon towels to refresh and cool you, and adjusted your umbrella as necessary. The wait staff, especially Jared, was outstanding in bringing us our food hot from the kitchen and was available any time we needed another cool drink. Love the pool staff!!! Can’t say enough.

Plus: The honey from the on-site bee farm

Minus: That I couldn’t stay longer

Minus: One of the worst customer service I have ever encountered. For being one of the best hotel brands it was extremely disappointing.

Plus: Great restaurant, very friendly staff. Really enjoyed the water taxi to Universal Studios.

Plus: Great Location, very nice staff, easy to arrive to the parks, good restaurant.

Minus: Poor internet in the room

Plus: Our bartender Ashley was exceptional with service and conversation. Loved the water taxi service to parks. Surroundings were beautiful. It’s now our favorite hotel.

Minus: Can’t think of anything.

Plus: The hotel was close to universal

Minus: Can not fault anything

Plus: Staff was very friendly, courteous, helpful. Food was great.

Plus: Staff were helpful, good amenities. the pool area was amazing and the ferry was extremely Convenient. Really liked the Lagoon view. I got a different room at the time of checkin with a wall in front of the window. The staff changed the room to top floor and better view as requested, after few hours. Appreciate that.

Minus: The cleaning staff were not regular. We were not in the room from 7 am to 4:30 pm and still the room was not cleaned, we had to head out again for half hour after a tiring day to have the room cleaned. However on the day of checkout, they were banging on the door at 8:00 am when the actual checkout time was 11, they should have noted that waited at least up till 11:00 am

Plus: Staff was very nice location was great and transportation to universal was a boat ride The pool was beautiful

Plus: It was great as always

Minus: Could drop the price a bit or have a sale every now and then

Plus: Location and cleanliness! Get value and one of my favorite hotels.

Minus: No! Everything was great

Plus: If you are planning on spending time at Universal Studios Orlando, or any of its associated parks, you cannot go wrong with a stay at Sapphire Falls. The hotel is very nice, comfortable and clean. But the real benefit is the location and convenience of the property. Water taxis are steps away from the hotel that drop you off in the heart of Universal City Walk's restaurants and shops, and steps from the entrance to the parks. There is also an easily accessible and short walk along lighted pathways. The staff was friendly and very helpful with questions about the park. You can also pick up your will call tickets for the park right in the lobby. See something in the park you want to purchase, but don't want to carry? They'll deliver it right to your room. Great gift shop in the lobby and multiple restaurants on site made this a great experience and stay. The room we stayed in was exceptionally clean, beds were comfortable, and the decor was modern and fresh. On-site arcade, pool, and workout facilities were also top notch.

Minus: There was very little that I did not like or appreciate about this property, but if you could possibly add a free/included continental breakfast, that would just be icing on the cake. In fact, there may have been but I just missed it.

Plus: Everything

Minus: Everything was perfect

Minus: Check in was at 4PM, they did not have out Saphire Suite ready until almost 5PM. Housekeeping was horrible.

Plus: Rent, trevligt rum och top-notch personal.

Plus: Personalen var trevlig och artig

Minus: Restaurangerna var dyr och maten var inte så bra

Minus: Rent och 4-stjärnigt

Plus: Vi tyckte om flera av amenitiesna. Barnen tyckte om poolen, jacuzzin och spelrummet. Rummen var bekväma.

Minus: Skulle ha velat ha en mikrovågsugn eller tillgång till en mikrovågsugn.

Plus: Resort var mycket vackra och rena.

Minus: Bra var lite dyrt i hela anläggningen.

Plus: Allt var bra!

Plus: Alltid en fantastisk upplevelse. Frukostbuffé är fantastiskt. Kommer att rekommendera till alla. Den bästa!

Plus: It's so beautiful!! The staff was amazing! It felt like I was on Disney!

Minus: The fact we had to pay $10 to use the gym.

Plus: Beautiful resort hotel with very good restaurants on the property.

Plus: Everything about this hotel is perfect! Room as clean. Staff is willing to help totally reccommend

Plus: Everything was amazing

Minus: Zero

Plus: Beautiful room and very spacious. Nice lobby. Four different pools to choose from and tons of restaurants and stores on property.

Minus: Not close too much.

Minus: nickel and diming. charging $18 for self parking in a lot 1/4 mile from hotel. charging $10 to use fitness room.

Minus: The coffee maker didn’t work

Plus: There was really no BEST...EVERYTHING THERE WAS EXCELLENT. Staff, room, food, pool area...overall great wknd experience at Shingle Creek.

Minus: Not at all.

Plus: Everything about the hotel exceeded my expectation.

Minus: Yes, I hate having to leave such an amazing hotel.

Minus: I'm not sure if there was some type of construction going on but there was a lot of banging going on in the room next door, and it woke us up at 8am.

Plus: The dining, arcade and view

Minus: Chair in room was soiled and stained and the coffee for wake up was horrible in the room and restaurant. Room was a little small but we got a good rate.

Plus: Everything about the hotel is so clean and beautiful.

Minus: Bör ta bort fri parkering från alla reseplatser. Även om det inte är extremt dyrt, bör det vara klart för de andra resenärerna

Plus: Mycket trevligt ställe varje personalmedlem jag talade med var så mycket trevligt på frukost familjen bredvid oss hade en sjuk småbarn de fick sina kalla trasor för sin feber fick sina engångstermometrar för att hålla upp med barntemperaturen gjorde allt de kunde för att hjälpa denna familj som inte var från USA bra ställe att hålla ren mat var bra personal. Shuttle till havvärlden var lätt vi kommer att vara tillbaka här

Plus: Location

Minus: N/A

Plus: Location was awesome, the shuttle to SeaWorld and the quick air offered for staying at s SeaWorld property were an unexpected plus! Staff was awesome and breakfast buffet was yummy, lots of options.

Minus: Nothing

Plus: Cleanliness and staff professionalism

Minus: Parking

Plus: Quick check in, clean room, close to park

Plus: If you want a location in the middle of DownTown Orlando and all the amusement parks this is the best location.

Minus: parking cost 10 USD per day i didnt like that.

Plus: Rooms big, clean and comfortable Good breakfast to fuel you before busy days at the parks Reception staff very friendly and helpful Overall great value for money

Minus: Shuttle services to Disney are not reliable. These shuttles are provided by an outside company so have no reflection on the hotel but would definitely recommend using UBER instead for Disney trips whilst staying at Springhill.

Plus: Free breakfast

Minus: No

Plus: Cleaned well, and the breakfast crew was fantastic!

Minus: I didn’t like how our towels kept getting replaced, which is silly but if you say we hang them to save them...then don’t replace them. Also our hand towel kept getting stolen. Secondly, I wasn’t a huge fan of our check-in experience. When we got there, another customer was trying to check in, but was denied several times. Of course, I don’t know hotel policy, but the lady did not offer any clear solution to this other customer, who left quite visibly agitated. However, the lady at the front desk was courteous to us. We got there quite late in the day, and so our original booking of a king bed was denied as they were all taken already. Very under stable, but it would have been nice if we could’ve been “upgraded” to a king the next morning. Again, I don’t know all the ins and outs, but it’s definitely something that would’ve made our stay all the more enjoyable!

Plus: Loved the quick que they provide For sea world and waffles at breakfast

Minus: Everything was awesome

Minus: They now charge $10 for parking

Plus: location

Minus: need another hottub.i was not able to use the one at the hotel because it always full with kids.it was the main reason I booked this hotel.

Minus: I went for the water park with my grandchildren And this is close

Plus: Detta hotell är superbekvämt för att besöka de allmänna parkerna. Din rumsnyckel är ditt expresspass, vilket är en stor bonus. Rummen var anständiga och har Keurig och minikylskåp. Vacker trädgård, fin pool, vänlig personal.

Minus: Sängarna/kuddarna är inte mycket bekväma. Medan poolområdet är trevligt, önskar jag att det fanns en andra "tyst" eller en vuxen pool med extra badtunna. Detta hotell passar verkligen familjer, men inte alla har barn, och något mindre kaotiskt för avkoppling skulle ha varit trevligt.

Plus: Bra läge, personalen är fantastisk!

Minus: Jag hade en våt fläck på min matta och hittade ett hår på en "ren" handduk. Jag tror att det var förmodligen för att de var så upptagna på grund av att det var jul, eftersom jag har bott här två gånger tidigare och aldrig upplevt problem tidigare. Men ändå är det en besvikelse, för det pris du betalar för att bo här, du förväntar dig inte några snor.

Minus: Servicen på the sushi bar mycket långsamt

Plus: Närheten till parken vänlig och hjälpsam personal

Minus: Kom på bassängen finnas stängt för inplanerade renovations bara på vår kontroll i. Inget föregående meddelande. Kajakpaketet innehöll inte parkeringsbiljetter, att köpa ett billigare paket genom Kayak inkluderar inte allt som att köpa via Universal gör TV i rummet fungerade inte. Var tvungen att klaga två gånger och ha två gånger besök från ingenjörskonsten. Efter en lång dag på parker (stora dagar) är det en besvikelse att inte bara koppla av vid poolen eller på rummet

Plus: Very polite staff and very clean and tidy. Excellent service!

Minus: No

Plus: Great location; easy walk to Universal

Minus: Rooms were small, wifi was terrible, more variety on restaurants.

Plus: Close to the parks and nice water taxi

Minus: The resorts resterunt charges take out fee. It's fine as long as you let the costumer know. They didn't let me know and as a tourists it's wasn't clear.

Plus: Staff

Minus: No

Minus: Room not clean

Plus: Close to parks

Minus: Lack of facilities Practically nothing bar area and quick service closed and we got no notification of this

Plus: Very Pleasant Stay. Staff was helpful, courteous, kind. Hotel was beautiful.

Minus: I would be happy to come back!

Plus: Everything about our stay was wonderful. The meals in the resort were the best of our entire stay. This resort helped make our visit to Universal even better, and when we return we will definitely be staying at one of the Loews resorts.

Minus: Our experiences with the town-car transportation company weren't the best. We used them twice. The first time we used them the driver tried to make some excuse about not having the time to wait for us at the place he brought us, even though he was asleep in the car at the resort. The second time we used them we didn't get a quote about the cost of the trip until after we arrived at the location because no one would answer the driver's calls, and it cost a lot more than we expected. We don't hold these issues against the resort.

Plus: Great value only because it includes the express passes. Rooms were not extravagant but were nice and beds very comfortable after a long day of walking around. Loved the water taxi.

Minus: Meals, souvenirs, etc were expensive but it’s the a universal Studios price you pay

Plus: Bra frukost men svindyr

Minus: Jake American Bar - luktade sur disktrasa i hela restaurangen. Otroligt virrig och oorganiserad personal. Ingen verkade veta om man skulle beställa vid bordet eller framme vid disken - alla pekade åt olika håll. Vi gick därifrån då ingen verkade bry sig om oss överhuvudtaget. Beställde roomservice istället

Plus: The staff were very kind!

Minus: Pricing on anything is important. Found a few items overpriced.

Minus: Inget..... denna plats var fantastisk på alla sätt. Vi kan inte vänta på att bo där igen!!!

Minus: Att mitt kreditkort blev debiterad tre gånger. Över aau

Plus: Vackert hotell inne och ute med fantastisk utsikt

Plus: Älskar platsen! Det är inte lätt att åka till OCCC från hotellet. Det är det främsta skälet till att jag väljer att betala detta pris. Personalen på Hyatt är mest tillmötesgående! De vänder sig omedelbart till alla klagomål och de sätter upp med så mycket nonsens från galna hyresgäster från en kongress till nästa. My ungar ÄLSKAR bassängen! De gick varje dag tills det skulle regna.

Minus: Vårt badrum behöver mer TLC. Duschridån var musty (måste bytas ut), men vi var för upptagna för att stoppa och klaga på det. Jag är säker på att de skulle ha tagit hand om det direkt. Vår badtunna behövde dräneras. Varje tid vi duschade, vatten kom fram till våra ankles och fattade för alltid till går ner. Igen vi finnas i och ut så mycket, nrtid till stopp och whine om den. Den overnight parkera avgiften finnas outrageous, men vad som helst. Jag tror att det är löjligt att ta emot hotellgäster till parken.

Plus: De olika bekvämligheter att det erbjuder

Plus: Läget är nära allt man kan föreställa sig.

Plus: Det är ett trevligt hotell och vi gillade verkligen poolområdet.

Minus: När vi checkade in i vårt första rum luktade vi som gammal smutsig fisk. De flyttade oss till ett annat rum och AC-enheten läckte in i mattan. Detta gör att mattan blir blöt och möglig och även luktade fruktansvärt. Vi beställde rumsservice en natt och när de knackade sade vi "en sekund" och när vi fick dörren lämnade han och tog maten med honom och var tvungen att jaga honom.

Plus: Mycket rymligt rum med exklusiva bekvämligheter. Baren (Rocks), som var precis utanför hotelllobbyn, var utmärkt med god barmat och dryck. Frukost på B-line Diner var på plats. Hotellet var inom gångavstånd från Pointe Orlando som hade många restauranger att välja bland. Personalen var vänlig.

Plus: Vänlig personal

Plus: Nära nattlivet (Ponte Orlando och andra många restauranger inom gångavstånd) och Seaworld/Universal-parker. Begärde en uppgradering och fick en gratis uppgradering till ett Executive King-rum - trevligt och rymligt för familjen. Hotellet har fina faciliteter - pooler på olika platser för olika typer och en 24-timmars restaurang och en livlig bar. Jag fick ganska en rabatt på vilken Kayak görade detta ett great värde för pengar (finnas mycket lågare än rabatten som erbjöds för konferensen).

Minus: Långsam renhållning. Begärde städning en kväll och ingen hade uppvisat följande dag på eftermiddagen. Vårt budskap kom inte vidare till renhållningen, vilket var en besvikelse.

Plus: Renligheten

Minus: Utsikten från rummet

Plus: It was beautiful and very elegant

Minus: N/A

Plus: Beautiful place and amazing staff

Plus: Nice lobby, nice tv in the toilet. But the toilet need to be renewed. It is old fashion.

Minus: Simple room and toilet, need to be renewed.

Plus: Room was amazing, bed was comfortable, staff friendly and courteous, location is perfect with plenty of things to do on i-drive.

Minus: The pool area could be kept a little cleaner. Leftover food trays, cups, and trash from day/night before still lying around at 10am

Plus: loved the tv built into bathroom mirror

Minus: having to pay for parking. no validation! i would not stay again just because of the exorbitant parking prices

Plus: Location, clean, 24/7 store

Plus: Property

Minus: Was down graded to a room lower than what l paid for, wheb l objected.....the attitude was that l was lucky to get a room at all.....smug barely describes that attitude that Will had...... I called booking.com and they were surprised at the harsh attitude.

Plus: The hotel was very nice and the staff was friendly and helpful. Location close to OCCC.

Minus: Didn't realize that there was a cost for parking at the hotel.

Plus: Beautiful hotel with a great location.

Minus: Pools were ice cold. Unbearable. Unused by guests. Poolside server was not friendly. Wasn't told to open charge privilege acct at check-in. Major pain. Waited more than 1 hour for extra blanket in the evening after calling front desk.

Plus: The room and view

Minus: Everything was great

Plus: Staff was vey friendly and polite. Cleanliness was a 10 for me.

Minus: No microwave in the regular rooms, just the suites. Parking and valet is very expensive, $27 and 40$ a night.

Plus: everything

Minus: will let you know on the second stay

Plus: Jag älskade landskapet. Kundservice var bra. Hotellets lobby är underbar. Poolen och grottområdet var 1 av ett slag.

Minus: Restaurangen vid poolen tog emot vår beställning. Sedan fick vi mat där en stor del kyckling var extremt rosa. Servern, Elizabeth, var mycket trevlig och gjorde det bästa för att hjälpa oss. Men det borde förmodligen ha varit mer porrservering.

Plus: Perfekt semesteranläggning. Många aktiviteter för alla åldrar

Plus: Ingenting

Minus: Rummet var inte klart vid incheckning tid Städning inte att göra deras jobb, behöver att hyra och brand. Inget vatten flaskor en dag, ingen dusch matta, Detta är den värsta Hyatt jag har någonsin bott på.

Plus: Servicen och klubnivå.

Minus: Skulle kunna har bott i en större rum.

Plus: Jag gillade faciliteterna

Minus: Maten på restaurangerna var inte så bra.

Plus: The gentleman handling our bags was great. The desk personnel were great

Minus: The pool was dirty

Plus: Bed was so amazingly soft!

Plus: First class lobby and service

Minus: Nothing!

Plus: The grounds are beautiful and well kept! The staff is super accommodating and helpful with all of our needs. The parrot was a favorite with my 3 year old as was the splash pad and pool.

Minus: Loved everything!

Plus: I have been to this hotel before, I live the grounds and the activities the hotel provides.

Minus: Our valet took 25 minutes to get our car. Also my husband forgot his toothbrush, we went to the front desk to ask for another and was told the hotel doesn't provide complimentary tooth brushes. We ran into a wonderful employee dropping off a tooth brush

Plus: Location

Plus: Beautiful hotel. Valet, bell service, check in was great. Loved complimentary champagne after long drive. Room service staff were very attentive as well ! The room had a beautiful view of Orlando at night.

Minus: Coffee from room service had coffee grounds in it two days in a row. On Saturday, I called housekeeping to our clean room in early afternoon (1 pm) while we went to the pool. This was not done. We went to dinner at 4:30 and when I asked again, this time through the front desk. I was told “it was too late and usually by 5 you can’t get your room cleaned. Just ask for towels if you need them.”

Plus: It was a beautiful property.

Minus: I didn’t like that it didn’t have any shuttle service or anything to do with Disney world.

Plus: The staff was very professional and catering to my needs.

Minus: I had a few stains on my bed upon arrival and a huge cockroach in my room

Plus: The hotel workers were very friendly and kind.

Minus: Self parking was horrible.

Minus: Could have used a restaraunt with a dinner buffet. Breakfast buffet was awesome.

Plus: The resort amenities were phenomenal! The abundant staff to assist families with the activity areas were also exceptional. Could not have been happier with the plentiful staff at the pool and beach areas, and the multiple pools! 3rd stay at hotel!

Minus: Self-parking was crazy when hauling luggage and twin infants.

Plus: Att vara på flygplatsen var bekvämt.

Minus: För ett standardrum var det långt över pris, även för bekvämligheten.

Plus: Det smidiga med att bara gå ned till undervåningen och vara i kön för säkerhetskontrollen.

Plus: Detta kommer nu att vara mitt hotell för alla resor från MCO. Super praktiskt... 5 stjärnor!

Minus: Inget!

Plus: Rummet var verkligen rena och välskötta.

Minus: Alltför bullrigt men inget att göra med hotellet själv.

Plus: Läge. Rummet var uppdaterat och rent.

Minus: Mycket tidigt på morgonen Kom. Personalen mindre än vänlig men inte menar.

Plus: Hotellet var mycket trevligt och bekvämt.

Plus: Bra läge, rätt insida airport terminal

Plus: , Till flygbolag

Minus: Typ av dyr.

Plus: The location. Getting into the airport kind of late and being able to stay in the hotel and then get a rental car the next day was perfect.

Minus: The only issue we had which might not have even been the hotels fault was directions to the hotel through the airport.

Plus: Location outstanding staff

Plus: Love the location. Price could be better.

Minus: I asked if they could change credit cards for payment and the clerk said yes but, the wrong card was still charged.

Plus: Cleanliness of room and convenient location.

Minus: Rooms too far from elevator and carpet makes it difficult to push/pull luggage.

Plus: Convenience

Minus: A couple water coolers on the pool level were out of water

Plus: Closeness

Minus: Staff

Plus: The service was excellent The cleanliness was perfect Accessability was great

Minus: Nothing

Plus: Staff at McCoy’s were friendly. Enjoyed our server, Zachariah. Experienced excellent service.

Plus: Everything was perfect I was very comfortable in this hotel

Minus: No everything was awesome

Plus: Had a flight out of Orlando first thing in the morning, Very convenient!

Minus: Bar food was not the best, But the bar staff made up for it.

Plus: The comfort and convenience was great, since our room was on the same floor as the gym and pool. It was so convenient especially since we were going on a Disney Cruise and spending the night before the cruise after flying all the way from Hawaii really helped us rest for a full day before we started the cruise the next day. We also love it that we didn't have to wait until 4pm to check in especially since our flight arrived at 10am.

Minus: I notified that front desk upon check out that the shower head was dripping even though the faucet was closed all the way. In addition, the room we were in, the shower floor should have a tall enough edge so the water would not flow out of the shower. We had to stand almost in the corner of the shower so the water will not splash outside the curtain.

Plus: OH so comfortable! BEST TV EVER!!! The relaxing balcony that allowed us to people watch and even my son liked sitting out there to eat his dinner and play his video games. Best shower too!! Just all around GREAT hotel. I will stay there again!

Minus: NO!

Plus: Location

Plus: Lovely clean place with friendly helpful and knowledgeable staff

Plus: Great having a Starbucks on the property. Also the store next to it had a good selection for breakfast.

Minus: Can't think of anything.

Plus: Location.

Minus: It would be nice to include microwave oven.

Plus: Excellent location, transportation to Universal by boat, very convenient. Nice restaurants on site, three pools on property.

Minus: Price was bit high.

Plus: The checkout was easy

Minus: The staff when checking in was inexperienced and slow. The baggage check in was awful! Rude and lazy and we had to go down ourselves to get our own stuff after waiting 20 minutes in the room. Then when we approached them at baggage they were incredibly rude and they kept saying they called our room. Not true we were in the room and we were the one’scallinh them.

Minus: The hotel had someone working on the floor above us and it were awaken very early from the noise. Also, our bathroom sink kept backing up.

Plus: Universal Express Passes included and location

Plus: Location is easy for universal, it was nice to get the express passes included as well. We never had to wait long for a boat to the parks.

Minus: It seemed really dated and not super clean. The staff told me they’d text when my room was ready, but I never received one and waited around for two hours to learn that my room had been ready for awhile. They wrote down the wrong room number, so we were wandering around with our kids & luggage on the wrong floor. There was no real acknowledgement of any of the issues, but they were able to resolve it via text, so at least we didn’t have to go back to the lobby.

Plus: Very comfy beds & excellent sun beds.

Minus: Noise in adjoining rooms

Plus: Close to parks, water taxi fast service, great staff, clean rooms. Lots of food choices. Texting service from you to concierge was awesome. My son woke up with a fever at 3 am, I texted the concierge service and just like that the bellman drove me to Walgreens and back. All within 20 min. Thank you Rudy!!! The service is worth the money.

Plus: When we checked in the room was disappointing location wise - we requested a room change and the next day we were moved to a newly renovated room and the staff were extremely helpful throughout. Boats to parks and citywalk are excellent and location is perfect!

Minus: First room for a bay view was very tired and the patio door which was on ground level didn’t lock securely but this was dealt with efficiently by the hotels team

Plus: Trevligt hotell för business, en vuxen atmosfär men obligatorisk resortavgift verkar onödigt

Minus: Leveransen tar betalt för rumsservice och en 20% obligatoriska dricks... är inte dricks för den service som leverans. Jag blev debiterad $8 i dricks för leveransen av en hamburgare

Plus: Fantastiskt!!!!

Minus: Önskar att de inkluderade wifi. Jag tycker verkligen inte om när trevliga hotell kostar extra för något som budgethotell ger alla gäster.

Plus: The breakfast was amazing. Anything you could think of. Bar service was great around the pool. Lifeguards notified you promptly if there was lightning in the area.

Minus: The room service cleanup could have been better. We had to ask twice for room service to pick up trays on our floor from another room. Had been there for over 24 hrs.

Plus: The pool area was amazing.

Minus: Very long walk to fitness center. My husband can't walk long distances, but he does work out everyday. He uses a recumbent bike to get his heart rate up. A golf cart ride would be a nice addition.

Plus: Beautiful hotel. Great for families, kids game room, water rope course is terrific. Several food choices to eat at. Great pool area.

Minus: Hotel fee and parking fee is silly. Several great hotels in Orlando charge one or the other, which is completely acceptable. Charging both is not ok.

Plus: Everyone who worked there were incredibly friendly and helpful! We absolutely loved the pool and lazy river and it was a joy coming back to the property at the end of a long day at universal.

Plus: Amenities and dining options. Beautiful property inside and out!

Minus: Alcoholic drinks over-priced.

Plus: Property was amazing and the food was amazing!

Plus: It’s nice

Minus: Location from Disney and shuttle schedule

Plus: Everything! Pools and lazy river. Pool staff was wonderful especially Armando. Dinner at Primo and breakfast at Citron with Alberto, very professional and delicious! Next to the Ritz with a golf course and close to everything with a personal private feel.

Minus: Not enough time to do everything!

Minus: Found the reception staff unhelpful (The breakfast room staff were absolutely lovely). Called reception and asked for a simple item to be brought to the room which after two hours and 3 phone calls I had to then go and source myself. I was charged for a spa trip I never made and ask twice for it to be removed from my bill to then be attempted to be charged again on check out, kids club is in neighbouring hotel where you are charged at $20 an hour (other hotel don’t have to pay). Advertise activities for the kids that didn’t happen... waited at the fire pit for 30 minutes with my daughter for ‘s’mores’ which didn’t happen, she was really disappointed. Room Service menus in room were out of date therefore couldn’t have what I wanted, asked for some fruit for my daughter and told it wasn’t on the menu (no effort to go above and beyond) Just not the service I expect from 5* hotel and I received much better at other Marriott resorts I have visited.

Minus: I make the reservations. With a lot of time and I son get there they sale my room to other and sendmi to other hotel.when I travel with 2 kid .

Plus: The lazy pool was great and clean and there were plenty of seats and towels. The resort was beautiful, clean and had a lot of choices for food and entertainment. The staff was really helpful and kind. Great place!

Minus: The bed was pretty bad. It was really indented from overuse and I kept rolling into the big dent in the mattress. So I ended up sleeping on the way side and it was pretty uncomfortable. Everything was so incredibly expensive. The drinks brought to your chair often took a while and cost so much. But staff went above and beyond expectations several times.

Plus: All employees are very polite and ready to serve. The room was great and spacious. Conference facilities great. Wonderful buffet breakfast but expensive. Fortunately there are other options. We bought our breakfast mainly from Bodega. They had good healthy options. Gym is excellent as well as pools outside. Beautiful gardening. Used driving range and borrowed golf equipment and that was included in room charge. That was a nice surprise.

Minus: There was an extra charge in our room bill from dining in Ritz Carlton. They are investigating it now and hope we get a refund.

Plus: Skulle bo där igen om jag inte bor på ett Disney resort hotel

Plus: Trevligt rum, mycket vänlig och hjälpsam personal!

Minus: Duschen läckte och det är inte ett billigt hotell

Plus: Mycket rent hotell, utmärkt och vänlig personal. Totalt sett en underbar upplevelse. Nära till Disney.

Minus: Priset

Plus: The lobby is nice and the landscape is great

Minus: The staffs not friendly.. for free bottle water fot these class of hotel actually should not be a problem but they said they are only give us when we come 2 bottle each . That is very ungenerous! And we hv to ask for the amenities like shower cap.

Plus: Quality, excellent appearance, kindness of the staff.

Minus: The long wait for valet service on Sunday morning/afternoon.

Plus: It was beautiful and the service was fabulous.

Plus: Beautiful hotel. Service from the staff was excellent.

Minus: The comforter within the duvet cane untucked and looked very dingy.

Plus: Spa access

Plus: Everything was beautiful.

Minus: Only wished a round of golf were included in price.

Plus: Hotel room Bathroom....

Minus: Double charged everything on my credit card. Had to call for them to fix. And request a bill. Everything was also overpriced for it's worth.

Plus: The rooms are big bathroom is very nice quiet that's very comfortable

Minus: They need to do some retraining on the hotel staff that checks in the people. there is no mention when you check in about the ridiculous daily fee they charge you and they do not tell you about the valet charge either which adds up very quickly to a lot.

Plus: Bekvämt och lyxigt, bra service och personal

Minus: Extra betalt för allt, dyrt internet, frukostmatsalen kaotisk när det var högsäsong och fullt på hotellet.

Minus: Turn bed service .. dis not do it

Plus: The fitness center and the pool

Minus: The food is orribile ! The staff is not very polite The spa is way overpriced for its average quality The breakfast queue in a 5 star property?

Plus: The hotel was beautiful and the front desk staff were friendly and helpful.

Minus: No! I loved it!

Plus: Vi tyckte att sängarna var mycket bekväma. Gratis uppgradering var bra! Temat var kul, och detaljerna imponerande.

Minus: Rumsinredningar behövde lite jobb. Inget som inte kan fixas. Men i stort mycket bekvämt och rymligt! Skulle definitivt rekommendera och återvända.

Plus: Vi älskade semesteranläggningen och rumsinredningen, renligheten, vänlig personal, rolig pool med vattenrutschbana och lata floden, och sviten var perfekt för att förbereda sig med tre barn (separat dusch/toalett/handfat och spegel). Det var i ett utmärkt läge med enkel tillgång till de allmänna parkerna. Det var snabbt och enkelt att ta sig till buss. Våra tonåringar (18, 17 och 13) LOVED Cabana Bay!

Plus: Även om det inte är det mest eleganta stället att bo på är det ett utmärkt värde om du vill bo på Universell egendom. Tidig entré och busstransport till parken gjorde allt för skillnad i vår Harry Potter-upplevelse! Och cafeterian hade mycket väl tillagad mat (och stora delar) för frukost/middag till ett rimligt pris. Viktigt för oss såsom my make måster vaktdieten som är förfallen till sockersjuka.

Plus: Vi tyckte om egentligen bassängerna, den lata floden, filmen på gräsmattan, bowlingen och maten. Vi älskar det!

Minus: Det är lite dyrt, men inte fruktansvärt.

Plus: Food court och poolen lazy river

Minus: Små rum

Plus: Älskar det faktum att de har livvakter vid den lata floden och poolerna!!!

Plus: Vänlig, hjälpsam personal med massor av bekvämligheter

Minus: Hotellet hade inte omfattar expressincheckning pass

Plus: Detta ställe är mycket mer än ett hotell! Det var en semester i och för sig. Vi skulle älska att åka tillbaka och tillbringa mer tid där!

Minus: Ingenting

Plus: Cabana Bay var allt du letar efter på ett temaparkhotell: Superbekvämt, bra pool, med cafeteria och souvenirbutiker på plats. Parkeringsbussen kom var några minuter och resan var snabb.

Minus: Den lata floden vid poolen Continental/Americana kräver att du köper innerrör, som bara har ett par användningsområden från oss. Det skulle vara effektivare att låta gästerna låna dem.

Plus: Jag gillade allt, personalen, poolerna

Plus: Poolerna är fantastisk.

Minus: Inte en sitta ner restaurang på plats.

Plus: Bra för familjer. Lätt park tillgång. Tema hotel för en theme park.

Minus: Handfatet läckte men deltog i att snabbt.

Plus: The location was perfect for getting to the parks.

Plus: The best thing is the salad buffet. In the US is really difficult to find any place where you can eat something with less than 1000kcal. You have a free bus to Universal and the possibility to enter into the park 1hour early.

Minus: You need to pay for almost everything extra, even the "donuts" for the swimming pool, you need to buy them in order to use it, in other hotels in Orlando you can only take it, use it and leave it without any extra charge. The AC temperature is insane.

Plus: Close to universal resort. Great decoration and theme.

Minus: Requested park view, could see nothing but bamboo. Limited amount of pillows.

Plus: The pool

Minus: They lied about the room amenities; the staff was rude; we were so far away from the restaurant that we didn’t want to walk that far; they wouldn’t deliver room service; they don’t tell you it costs 19 dollars to park; it’s no

Plus: Room very comfortable and clean, staff very friendly, pool and bowling facilities very good

Minus: The food and canteen style seating areas

Plus: Arrived prior to check in time but room was ready. Was very nice to be able to check into our room early and we had a later flight leaving and accommodated late check out for us as well.

Plus: Bed very comfortable!

Minus: Better food choices for room service

Plus: It was Great! I love it

Plus: Lazy river

Minus: A lot of walking

Plus: Hotel is clean and the appearance is retro cool the pools are excellent with sandy beach and tropical atmosphere. Food was good we ate pizza from room service, hamburgers at the restaurant, and hot dogs and chicken fingers at pool everything was good.

Minus: We were overall satisfied with the hotel and services I would visit again

Plus: Was, OK

Minus: Every thing was ok

Plus: The theme..food..pools

Minus: No place to purchase personal items

Plus: Ett av mina favorithotell

Plus: Mycket trevligt

Minus: Jag hade en vacker vistelse på ett underbart hotell, jag var olycklig jag betalade 100 dollar för parkering i två dagar.

Minus: Rummet var inte förbered dig

Plus: Mycket rent!!! Mycket bra kundservice Lily Bad Tölz

Plus: Trevlig personal, mycket trevligt hotell, bra mat, fin pool, 20 dollar anläggningsavgift per dag, klart värt det. Gångavstånd till Seaworld och Aquatica.

Minus: Ingenting .... gillade allt

Plus: Foods

Minus: Check in fee of $40 and parking fee of $30 should have been told at the time of booking.

Plus: Clean. Beautiful resort facility. The shuttle to sea world was nice. They were a lifesaver when I suffered from heat exhaustion. They allowed me to stay extra nights at the kayak rate. They provided me water, even loaded my car up with water when the valet brought it to me.

Minus: More food options on property.

Plus: The staff was GREAT! Hotel employee was very helpful in making sure the rooms for our team were ready for each of them and there would be no issues checking in. the staff at Tradewinds did a fantastic job taking care of our needs for our staff meeting

Plus: The resort and kid friendly play area.

Plus: Everything. Clean, beautiful, family friendly. Everything!

Minus: Nothing

Plus: The proximity to Sea World & Aquatica.

Minus: I expected more out of the pool/kid water play area considering the high resort fee.

Plus: very lovely hotel and large rooms.

Minus: the parking fee and and resort fee

Plus: I recommend staying the rooms are beautiful very clean and everyone is very nice

Plus: The beautiful estate

Minus: Your pool bar closed at 5p.

Plus: Location

Minus: Room was not cleaned over the 3 night stay until the last night we were there. Unable to connect to Wi-Fi and nobody picked up phone at the service desk to assist.

Plus: Great Svc , kid friendly... helpful staff and room cleanliness

Minus: N/A

Plus: Lota of things to do. Built in car rental, starbuck, laundry, restaurants, arcades, waterpark.

Minus: The couch bed mattress was very uncomfortable, lumpy and hard to sleep on.

Plus: Musik

Plus: Vi älskade allt med det. Rummen var rymliga och mycket rena. Det var så nära till parkerna.

Minus: Hotellets restaurangkök hade mycket långsam service. Det kan bero på att vi var en grupp på 9. Maten var mycket bra dock.

Plus: Vänliga människor

Plus: The ambiance. Wall pics. Comfortable bed/ furniture. Nice staff. Water taxi to parks. Express passes!

Minus: Did not appreciate the girl at front desk when we arrived. She could work on her approach and minimize hand gestures when a guest needs clarification on something. She did apologize.

Plus: Stayed in club room

Minus: While staying in club room had lounge as extra for continental breakfast snacks drinks ect liked this very much apart from snacks at night not much choice especially for daughter who was vegetarian.

Plus: The staff at the club level

Minus: Pulled money ($4k) off debit card and put it on the room key for purchasing gifts/ entertainment.... Still waiting on remaining balance to be refunded.

Minus: The price and stars did not match the terrible view. A standard view room should not mean the view of a tin roof with wires sticking out or of a parking lot not for --- per night. If that is the case then you should be clear of that in your description

Plus: The staff were extremely helpful and friendly! The water taxi staff are brilliant an it’s super quick!

Plus: Great staff. Great location for Universal. Good food.

Plus: the location and the rock atmosphere. it was like being at a non stop party. we even enjoyed the store, where we bought nice things for us and as presents. the pool staff was amazing.

Plus: Perfekt att bo på om du ska gå på Temaparkerna. Vi var på Universal Studios och Island of Adventures. Det var bara 5 min promendad till ingågnen från hotellet och rumsnycklarna fungerade som express pass så att man slapp stå i långa köer till attraktionerna. Vi fick även gå in på Universal Studios en timme innan det öppnade för almänheten. Kan även rekomendera att bo i Club level rum då lounge med frukost, lättare förtäring, snacks samt dryck (läsk, öl, vin m.m) ingår.

Plus: Breakfast was a little expensive but everything else was great.

Plus: The Hard Rock speaks for itself, and is a lovely hotel

Minus: We had booked for our 40th Wedding Anniversary, but unfortunately for us, there was building work going on inside the hotel, so you actually couldn’t hear yourself think with the noise of the pneumatic drilling, which went on from 9am to 5pm

Plus: Lovely modern hotel with great pool area Would definitely return excellent staff and we ate at pool beach bar great food there room was lovely clean and spacious just shame couldn’t get in room before 4pm however we were able to use hotel facilities

Minus: Price of drinks

Plus: Checking out and leaving it!!!

Minus: In my 40 years of staying in many many hundreds of hotels around the world this is one of the nastiest dirtiest overdue for renovation properties I’ve stayed in in years! The mattress was old and disgusting the bathtubs are disgusting, Urine stains

Plus: Vi hade en great tid hos den Vistana resorten. Villan vi hyrde var fantastisk och allt var mycket rent. Vi tyckte om det stora urvalet av aktiviteter som är tillgängliga på anläggningen och alla fantastiska pooler och badtunnor. Vi kan inte vänta på att gå tillbaka!

Minus: Ingenting

Plus: Min son och jag var tvungen att evakueras för orkanen Irma och vi hade turen att få detta stora rum på detta hotell. Vi var mycket bekväma.

Plus: Älskade allt utrymme vi hade, balkongen och poolerna.

Minus: Sängarna var bara okej i komfort.

Plus: Our first stay was ok, but the room we had the second time (a little over a week later) was gorgeous and amazing. We were sad that it was such a quick stay.

Minus: N/a

Plus: It was very close to every places we needed to visit.

Minus: If the delivered pizza of pizza hut could bring me the pizza to my door and not the front desk from which I needed to take my car to go get it.

Plus: We didn't get to experience the facility, but the lobby and room were nice.

Minus: We only stayed one night, and the property is so big that we had to drive from the lobby to our room, and it took a while to find it as the directions and signage were not that great.

Plus: If you are looking for a condo feel and are around the Disney area this is a good location for all of that.

Minus: High sales pressure to buy a timeshare at check in

Plus: The amenities were amazing. We enjoyed the pools and the food at breakfast. The rooms were large and comfortable.

Plus: Nice roomy rooms with full kitchen.

Minus: The breakfast was not very good.

Plus: I liked everything . Will definitely be returning. Hoping to have a family reunion there.

Plus: loved the villa, nice having two separate bedrooms. Had great vaulted ceilings in the living room and dining room. I seen one of the several pool areas. Some of which were open until 1am. It was great to have self-service towel service at night.

Minus: I had my cousins visit and I did think it was funny that there were more than one Sheraton Vistana's within miles of each other.

Plus: Quiet

Minus: Time share sales pitch

Plus: The accommodations

Minus: Check in staff was not friendly. The waiter a the buffet was more interested in the tip than clearing or empty plates. We requested the buffet instead of service for the three days we stayed, but the maid came in at checkout and demanded a tip!

Plus: Everything can’t wait to come back

Minus: Would have liked coffee pot to be a kureg. A better variety at breakfast buffet Better control of children using the hot tubs

Plus: Swapping house keeping for free (minus tips) breakfast. Pools were great and very close, good parking, good location

Minus: Wayyyy too much info and sales pitch when we arrived. Was attempted to be sold some timeshare presentations 3 times in 5 days. Paid for a balcony room, didn’t get one. Market shop prices are insane!