Orlando hotell

Plus: Nära till Universal resort. Bra inredning och tema.

Minus: Begärd parkutsikt, kunde inte se något annat än bambu. Begränsat antal kuddar.

Plus: Vi tyckte att sängarna var mycket bekväma. Gratis uppgradering var bra! Temat var kul, och detaljerna imponerande.

Minus: Rumsinredningar behövde lite jobb. Inget som inte kan fixas. Men i stort mycket bekvämt och rymligt! Skulle definitivt rekommendera och återvända.

Plus: Vi älskade semesteranläggningen och rumsinredningen, renligheten, vänlig personal, rolig pool med vattenrutschbana och lata floden, och sviten var perfekt för att förbereda sig med tre barn (separat dusch/toalett/handfat och spegel). Det var i ett utmärkt läge med enkel tillgång till de allmänna parkerna. Det var snabbt och enkelt att ta sig till buss. Våra tonåringar (18, 17 och 13) LOVED Cabana Bay!

Plus: Även om det inte är det mest eleganta stället att bo på är det ett utmärkt värde om du vill bo på Universell egendom. Tidig entré och busstransport till parken gjorde allt för skillnad i vår Harry Potter-upplevelse! Och cafeterian hade mycket väl tillagad mat (och stora delar) för frukost/middag till ett rimligt pris. Viktigt för oss såsom my make måster vaktdieten som är förfallen till sockersjuka.

Plus: Vi tyckte om egentligen bassängerna, den lata floden, filmen på gräsmattan, bowlingen och maten. Vi älskar det!

Minus: Det är lite dyrt, men inte fruktansvärt.

Plus: Vi kommer tillbaka! Detta hotell är riktigt coolt och bekvämt. Det såldes ut medan vi var där, men hur det är utformat, det känns inte som om det finns människor överallt. Massor att göra, alltid rent, transferservicen till parkerna var fantastisk. Verkligen en fantastisk upplevelse!

Plus: Food court och poolen lazy river

Minus: Små rum

Plus: Älskar det faktum att de har livvakter vid den lata floden och poolerna!!!

Minus: Sammantaget var detta ett bra ställe! Jag var besviken över att våra rum inte städades förrän kl. 17.00. Vi kom tillbaka från parken för att ta ett dopp i poolen före middagen och städningen var fortfarande på vårt rum kl. 17.00. Jag anser att det är mycket sent.

Plus: Vänlig, hjälpsam personal med massor av bekvämligheter

Minus: Hotellet hade inte omfattar expressincheckning pass

Plus: Transfer till parkerna. Vänlig personal och en enkel utcheckning. Rummen är mycket rena och hade stora fönster med vackert naturligt ljus. Inga problem.

Plus: Detta ställe är mycket mer än ett hotell! Det var en semester i och för sig. Vi skulle älska att åka tillbaka och tillbringa mer tid där!

Minus: Ingenting

Minus: I did not recieve the florida resident discount and overpaid

Plus: Kul retrostil på bygget och ett hyfsat läge (perfekt för vattenparken och OK för dom andra).

Minus: Extremt lågt prisvärde. Bokade extra påkostad familjesvit med ”pentry”. Resultatet var att det fanns en mikrovågsugn och en vask extra (förväntade mig kokplatta, lite bestick osv). Rummet i övrigt mörkt, trångt, slitet. Familjesviterna är alla loftgångar, antingen utåt en parkering/större väg, eller poolområdet. Inget av det känns speciellt trevligt med massor av gäster som passerar utanför rummets enda fönster.... med full insyn.

Plus: Food court was ok. They did regulate guests by taking temps.

Minus: Lazy river closed at 6 while pool was open late.

Plus: We loved the location, activities, bar, and restaurant.

Minus: There was a leak in the rooms ceiling, and the staff that works here is ridiculously rude and housekeeping stole our belongings and we had to chase them down to get it. Front desk was no help and refused to look at the computer before giving us incorrect information for what we paid for. Very unfair for what we paid $300 for. Not worth it at all.

Plus: Location and shuttle service to the parks.

Plus: Everything

Plus: Ok hotell men inget speciellt. Temat upplevs som lite föråldrat.

Plus: Was very pleased with the location of the hotel in reference to Volcano Bay.

Plus: Location is centrally located.

Plus: Clean. Close proximity and free transportation to parks

Minus: Extra fee for parking . No bathroom fan

Plus: The pools and view in the room

Plus: The pool the drinks to the room the tub bathroom tub all that

Minus: I love it

Plus: Företaget avbröt mina hotelldagar efter bokningen

Minus: Jag fick faktiskt mitt rum

Plus: Bra läge, med inkluderat Express Pass. Hotellet var totalt sett utmärkt.

Minus: Rummen behövde lite underhåll, och jag kan inte vara den förste som lade märke till det. Det fanns mögel i duschen i taket som behövde blekas. Duschen läckte in i badrummet eftersom den ursprungliga konstruktionen inte hade någon ordentlig vinkel mot plattan för att få vattnet att rinna tillbaka in i duschen. Handfatspluggen läckte. Telefonen i rummet fungerade inte. Jag kan inte vara den första personen som lägger märke till allt detta. Varför har det inte åtgärdats?

Plus: Detta hotell är superbekvämt för att besöka de allmänna parkerna. Din rumsnyckel är ditt expresspass, vilket är en stor bonus. Rummen var anständiga och har Keurig och minikylskåp. Vacker trädgård, fin pool, vänlig personal.

Minus: Sängarna/kuddarna är inte mycket bekväma. Medan poolområdet är trevligt, önskar jag att det fanns en andra "tyst" eller en vuxen pool med extra badtunna. Detta hotell passar verkligen familjer, men inte alla har barn, och något mindre kaotiskt för avkoppling skulle ha varit trevligt.

Plus: Bra läge, personalen är fantastisk!

Minus: Jag hade en våt fläck på min matta och hittade ett hår på en "ren" handduk. Jag tror att det var förmodligen för att de var så upptagna på grund av att det var jul, eftersom jag har bott här två gånger tidigare och aldrig upplevt problem tidigare. Men ändå är det en besvikelse, för det pris du betalar för att bo här, du förväntar dig inte några snor.

Minus: Servicen på the sushi bar mycket långsamt

Plus: Närheten till parken vänlig och hjälpsam personal

Minus: Kom på bassängen finnas stängt för inplanerade renovations bara på vår kontroll i. Inget föregående meddelande. Kajakpaketet innehöll inte parkeringsbiljetter, att köpa ett billigare paket genom Kayak inkluderar inte allt som att köpa via Universal gör TV i rummet fungerade inte. Var tvungen att klaga två gånger och ha två gånger besök från ingenjörskonsten. Efter en lång dag på parker (stora dagar) är det en besvikelse att inte bara koppla av vid poolen eller på rummet

Minus: hotellet har 1 000 rum, svår personlig service, lång väntetid på telefon för att svara av operatörer osv.

Plus: Läget är utmärkt. Kort promenad till Universal/City promenad. Personalen var hjälpsam. Vackraste hotellobbyn och trädgårdar.

Minus: Rummet var föga imponerande för priset, och inte speciellt rent. Hittade hår på lakanen. Service/mat i restauranger var usel.

Plus: The location is terrific. The view to the garden made me feel as if I was in a South Asian Country. The room decoration was beautiful, but the doll depictured in the painting made my wife a little unconfortable at night, lol.

Minus: We only used one of the beds available, but before the check-out we searched the room to make sure we didn't forget anything. What a surprise when we found some trash under the bed. Other than this little slip, the experience was wonderful.

Plus: Nära universal, expresspass ingår.

Minus: Poolen stängd på vintern

Plus: Bra hotell o trevlig personal. Värt varje krona. Fast track inkluderat i priset. Skulle aldrig gå i parkerna utan fast track.

Plus: Gratis expresspass till universal studios alla dagar. Bra med att man kunde åka taxi båtar till universal studios.

Plus: Fantastiskt läge och bra med fastpasen!

Minus: Mer information om de suverän parkeringsmöjligheterna på hemsidan

Plus: Ca 5-10 min gångväg från Universal CityWalk. Watetaxi till CityWalk var 10-15 min. Litet kylskåp och kaffepod-maskin samt säkerhetsskåp finns på rummet. Frukost kostar ca 25 USD i restaurangen, minimarket finns på hotellet där tex kaffe, muffins, dricka, yoghurt, enklare wok mm finns till ganska höga priser ( munk ca 4 usd). Närmsta supermarket finns ca 2,5 km bort. stort bra gym. Tvättmaskin och torktumlare finns att hyra för 3 usd/styck! Bra pool med handdukar och solstolsöverdrag att låna gratis.

Minus: .

Minus: I got sick with the food in the restaurant

Plus: The hotel was beautiful. Really nice pool and the ferry right to Universals city walk.

Plus: The "feel" of this hotel is unmatched. It really feels like you are on vacation. We come here again and again.

Minus: The new sushi bar is beautiful and cozy, but the sushi is not good. We have always loved the sushi here and we were looking forward to it this year, but it was very disappointing. The rice is overcooked and not seasoned. The chicken "tempura" is not tempura- it is breaded like chicken fingers and tough. We didn't take off any points and it doesn't change our opinion of the resort, but we are hoping that they fix the problem so we can enjoy it next year. Also, the eggs at the buffet are not fresh cracked eggs. They are clearly powdered form or from a carton.

Plus: Express passes, room amenities

Minus: Very satisfied

Plus: The distance to the room was crazy and the room was very small. We came despite the health risk as we were told our room would be upgraded and cleanliness standards were raised. Nobody wore gloves and our room was not upgraded and the rate was not reduced. We wont stay again.

Minus: Lower rates. There was no advantages to staying here. They offered $300 for 2 tickets to universal for 4 hours. Thats a crime. We refused.

Plus: Poolområdet!

Plus: Fantastisk pool och vackra faciliteter

Plus: Lobbyn var vacker. Personalen mycket tillmötesgående. Blev uppgraderade till en villa som var rymlig och bekväm.

Minus: Byggnaden vi bodde i var inte alls som lobbyområdet. Korridorerna var lite smutsiga och villan var lite omodern.

Plus: Bra pool och område för små barn. Nära ett antal aktiviteter.

Minus: 25 dollar extra i anläggningsavgift

Plus: Poolen ser fantastiskt! Stora entrélobbyn var söt. Rummen var bra, 2 tv-apparater, separat familjrum var fantastiskt. Bara lite mer utrymme i sovrummet skulle ha varit perfekt! ♥️ Överlag mycket bra

Minus: Poolen behöver vara uppvärmd för vintersäsongen. Sovrummet borde ha lite mer utrymme.

Plus: Mycket trevlig enhet med utmärkta bekvämligheter, välskött

Minus: Incheckningspersonalen var minimalt vänlig; förklarade inte vad som fanns tillgängligt; extra resortavgift på 25 dollar för internet som vi inte kunde ansluta till; telefonservice som begärde hjälp med att ansluta till den var bara måttligt hjälpsam. Extra avgift på $10 per nattparkering, totalt sett en riktigt andraprisupplevelse i en förstagångsanläggning.

Minus: Anläggningsavgift och parkering hög

Minus: Att betala för parkering!

Minus: Sängkläder smutsiga från början

Plus: Vi hade en fantastisk upplevelse! Den uppfyllde inte våra förväntningar. Vi kommer definitivt att bo där igen i framtiden! Nära Disney-parkerna och gott om plats för barnen. Väl värt pengaren och vår affärsrörelse. Tack för vår trevliga vistelse!

Minus: 45 minuter att checka in, ismaskinen trasig, badkaret tömdes inte, inga uttag per säng, fel på sängen.

Plus: Utmärkt läge. Bra personal. Älskade vistelsen

Minus: Anläggningsavgift på 21,95 dollar/dag och det var lite högt

Plus: Rooms were clean and divided so someone could sleep while another could watch TV. WiFi great!

Minus: $12/night parking fee $25 Hotel fee with tax - For what?

Plus: The location, pool, room sizes and ease of parking were exceptional. Hotel looks brand new and is immaculately clean.

Minus: The water pressure in our room was very weak.

Plus: Location And amenities

Minus: Pricey this weekend. Almost twice normal rate, plus the add on fees like parking and resort fees at check in. Contruction at pool

Plus: The villa was clean and decorated nicely

Minus: The traffic was insane and valet was understaffed. Bell hop was clearly overwhelmed with the staffing issue and was less than personable. The lines were horrible. Quite simply an understaffed and chaotic nightmare

Plus: We stay at this resort every March, we love the property and especially the pool for our kids. This time around our room felt dirty... there was sticky stuff all over the carpet, as well as a musty smell. That is my only complaint.

Plus: Beautiful facility

Minus: The food market and Italian restaurant. Staffed by unfriendly and unhelpful people, and wildly overpriced. Thumping music outside - pretty low-rent parties. I wouldn’t book here again.

Plus: We arrived on their 1st day open since Covid shutdown. Facility was clean and not crowded. Not all restaurants were open, but no problem. Venetian Chop House food was prime, especially the lobster bisque, short ribs and service.

Minus: No room service to provide clean towels or make the bed, but perhaps this was not included? We found out after being out all day, but we left the next day so not a big deal.

Plus: I was very happy I was not asked to be a timeshare owner. Check in was very smooth and hassle free

Plus: Pleasant layout

Minus: Larger hotel than I care for

Plus: Pool

Minus: Outdated

Plus: Pool area

Minus: First room had a soaked floor from either a faulty AC unit or mini-refrigerator. Additional Fees/taxes were unavoidable for everything at the resort. Nothing else within walking distance.

Plus: Room was very nice, very clean.

Minus: Ice machine did not work on my floor, wait staff by pool was a bit slow. Overall great experience.

Plus: No hidden horrors- very good standard.

Minus: That some of the facilities were closed due to being low season

Minus: The hallways/corridors were filthy. There was debris on the floor that was not vacuumed or cleaned up during our three day stay.

Plus: bra tillgänglighet till allt i Orlando, mycket trevlig och hjälpsam personal, rent och snyggt, familjevänligt

Minus: nej

Plus: located in excellent area for businesss meetings

Minus: a bit pricy for dining since no continental breakfast provided

Plus: Snabb och bra incheckning osv

Minus: Lite sur personal i matsalen. För lite grönsaker på frukostbuffen.

Plus: We attended a conference that took place at the hotel and surrounding area. Very convenient location and we have stayed there many times.

Plus: The pool was great and also the gym is well equipped. Mainly I taught that is more romantic this hotel since we had our honeymoon there

Minus: It's location is far from all attraction except Disney World since we had a free shuttle and we spent alot of money in Taxi .

Plus:

Minus: The air conditioning was to cold. Had to turn it off completely in the room but the hotel itself was like a freezer. The breakfast was poor, no hot milk and the food very havy for the health. Only some fruits like bananas were ok.

Plus: It was all right. I would not return.

Minus: The furnishings are rather old-fashioned and overwhelming.

Plus: Friendly staff

Minus: Keycards - kept had to return to reception who blamed my mobile phone as cards did not always work

Plus: The room was great, the pool was excellent (we had better time in the pool then in Disney World ( summer heat in Orlando is a killer)).

Minus:

Plus: The swimming pool

Minus: The staff on the desk only spoke limited english being mainly spanish speakers and it was very difficult to communicate.

Plus: Pool och poolbar var bra. Älskade det stora badrummet med 2 handfat. Vår kaffebryggare slutade fungera och de bytte ut den omedelbart. Servicen var underbar!!! Köksrestaurangen är riktigt bra.

Plus: Musik

Plus: Vi älskade allt med det. Rummen var rymliga och mycket rena. Det var så nära till parkerna.

Minus: Hotellets restaurangkök hade mycket långsam service. Det kan bero på att vi var en grupp på 9. Maten var mycket bra dock.

Plus: Vänliga människor

Plus: Loved the entertainment at the pool and the beach club restaurant! Great convenience store on property, friendly staff, good food and service!

Plus: Närheten till Universal studios, 5 min gångväg. Expresspass ingick +++ Mycket trevligt poolområde++

Plus: I like that it was close to the things we wanted to do

Minus: For the money the rooms and bathroom was pretty basic

Plus: Great location. Room key is Express Pass! On the expensive side but that Express Pass is everything!!

Plus: Location was so close to Universal Studios

Minus: Nothing, stay was impeccable

Plus: Location

Minus: Poor value, no adjustment in price for reduced services

Plus: Location and the fastpass

Minus: The restaurant could be better

Plus: Personalen var mycket lyhörd. Efter att de missat att städa vårt rum, fick vi ersättning i form av frukost !! Läge är perfekt om du ska besöka universal parker!!! Bonus express pass!! Det är ett måste om du ska hinna besöka två parker på två dagar

Minus: Städpersonal är urdåliga på att hantera sina uppgifter

Plus: Proximity to the parks

Minus: The rooms were just an average room with an above verge price

Plus: Location near Universal.

Minus: Cleanliness of bathroom.

Plus: Sköna sängar. Toppen med Unlimited expresspass i priset, kostnaden för rummet betalade sig flera gånger om! Skönt poolområde och trevligt med båttaxi till parkerna. Supertrevligt!

Plus: Vilken service absolut toppklass. Allt i från killarna som tar hand om bilen vid huvudingången, tjejen i receptionen som utförligt talade om hur allt fungerar till barpersonalen som vet hur man blandar drinkar. Visst, allt detta kostar en slant men vilken upplevelse. Känns som man blev behandlad som en rockstjärna för en stund. Kan verkligen rekommendera detta.

Minus: Lite för kallt i poolen för vår del.

Minus: Parkeringsluckan fungerar aldrig

Minus: presentbutiken är föråldrad

Plus: Letar du efter ett rent hotell med Starbucks, smakfulla kakor, biljettalternativ på plats för Universal och Disney, gratis transfer till Universal och billigare alternativ än Disney Parking (uber är billigare). Bekväma sängar, fin utsikt, kunde inte ha bett om en bättre semester!

Minus: Hade inga problem, men 16,00 dollar per person för en transfer till Disney är extremt hög. Parkering på Disney är bara 22,00 totalt.

Plus: Vi älskade Doubletree! Det var enkelt och bekvämt och hotellets personal var mycket hjälpsam och avslappnad. Utmärkt upplevelse totalt!

Plus: Älskade promenaden till parken. Rummen luktade fräscha och rena. Personalen var mycket vänlig. Kuddarna var mycket bekväma. Som grädde på moset: varma chocolate chip cookies vid incheckningen. Mums!!

Minus: Sängen var lite hård för mig.

Plus: Vi hade en underbar tid. Hotellet genomgick en remodel, men personalen var bra och såg till att det inte störde vår vistelse. Bra läge! Gångavstånd till Universal, men hotellet erbjuder också transfer.

Plus: Läge

Minus: Lukten av mögel

Plus: Mycket nära Universal

Minus: Anläggningen ser gammal ut och behöver några nya färger och uppfräschning.

Plus: Läge

Minus: Ingen mikrovågsugn

Plus: Lätt promenad till parken. Fin pool och badtunna.

Minus: Frukostbuffé är dyr, för $18,95 per vuxen men bara $6.95 per barn. Du måste också betala för parkering.

Plus: Kakan de gav oss är utsökt och läget är bra

Minus: Rummet var inte bra. Höga priser, dålig frukost och parkering. Personalen var inte särskilt entusiastisk över att arbeta.

Minus: För dyrt för den kostnad

Plus: Rooms and pool were nice

Minus: Restaurant was to expensive and the food quality was poor

Minus: People everywhere not wearing mask. People at the pool not social distancing 3 young guys I'm sure under age running around pool deck and recklessly diving in the pool almost hitting people in the pool.

Plus: Awesome staff and amazing pool!

Minus: I liked everything!

Plus: The location of this hotel was great, just a short walk from universal

Minus: Felt more like a profit center than a hotel. Parking was 22.50 per day, our room didn't even have a coffee machine (we had to pay $3+ for each cup of coffee), we didn't get housekeeping over covid, definitely not coming back.

Plus: The view

Plus: Everything was super close to the hotel. The room was amazing. The staff is excellent. Wonderful stay. 100% would stay again. Favorite hotel in Orlando.

Plus: The pool was wonderful and heated.

Minus: There wasn’t anything I can think of that I didn’t like.

Plus: Location to universal

Minus: Have to pay for parking. Someone pulled the fire alarm at 4 am but most of the fire alarms in the building didn't work.

Plus: The pool was the best and decor. The ice cream shop was the best. The gentleman was very nice.

Minus: Yes when I reserved this hotel it said breakfast was included. It was not. I didn't have plasticware so I asked the bar in the hotel could I have a spoon and he told me his boss said he couldn't give guests any plastic ware unless we buy something.

Minus: 23 dollars for parking

Plus: The pool.

Minus: Paying for parking. Shouldn’t have to pay if you have a reservation. Fire alarm went off at 4am. Had to climb 16 stairs. AC leaked. And no housekeeping.

Plus: It’s location relative to Universal Studios Orlando Resort. Absolutely nothing else.

Minus: Had to switch rooms at 11pm at night due to toilet not working. Staff wouldn’t answer room service phone at all any time we tried calling. Had to go to multiple floors to try and get ice...almost all of the ice machines were not working. Staff rude

Plus: Good view in the room of the hotel and comfortable room!

Minus: They did'nt charge the booking price but rise the price per day.

Plus: The location is fantastic - very convenient. The facility is large and accomodating. Overall a very good value for money.

Plus: convenience to Universal and Disney, excellant service from every one, very nice, clean hotel. Excellant breakfast buffet, comfortable beds, very nice room, large bathroom

Minus: The fact that guests had to pay for parking

Minus: It is fairly pricey for having to pay for a room and then a 12 dollar a NIGHT fee to park. We also couldn't get out of the parking lot because the computer system was down. WE wasted an HOUR trying to leave the parking lot to get to our destination, since we could not get through the gate with out room key.

Plus: It was very clean!!The whole hotel was very clean and neat. The hotel staff was very nice and friendly.

Plus: Mycket rent och bra läge

Minus: Inget..... denna plats var fantastisk på alla sätt. Vi kan inte vänta på att bo där igen!!!

Minus: Att mitt kreditkort blev debiterad tre gånger. Över aau

Plus: Vackert hotell inne och ute med fantastisk utsikt

Plus: Älskar platsen! Det är inte lätt att åka till OCCC från hotellet. Det är det främsta skälet till att jag väljer att betala detta pris. Personalen på Hyatt är mest tillmötesgående! De vänder sig omedelbart till alla klagomål och de sätter upp med så mycket nonsens från galna hyresgäster från en kongress till nästa. My ungar ÄLSKAR bassängen! De gick varje dag tills det skulle regna.

Minus: Vårt badrum behöver mer TLC. Duschridån var musty (måste bytas ut), men vi var för upptagna för att stoppa och klaga på det. Jag är säker på att de skulle ha tagit hand om det direkt. Vår badtunna behövde dräneras. Varje tid vi duschade, vatten kom fram till våra ankles och fattade för alltid till går ner. Igen vi finnas i och ut så mycket, nrtid till stopp och whine om den. Den overnight parkera avgiften finnas outrageous, men vad som helst. Jag tror att det är löjligt att ta emot hotellgäster till parken.

Plus: De olika bekvämligheter att det erbjuder

Plus: Detta hotell är definitivt ett bra val när du bor i Orlando i några dagar.

Minus: Inte många restauranger runt hotellet.

Plus: Läget är nära allt man kan föreställa sig.

Plus: Alla från receptionen (Deon) till städpersonalen (Marie) var mycket hjälpsamma, vänliga och välhumorerade. Hotellet var superrent och bekvämt. Och inredningen och konstverken var verkligen smakade bra.

Minus: Min vistelse var för kort!

Plus: Det är ett trevligt hotell och vi gillade verkligen poolområdet.

Minus: När vi checkade in i vårt första rum luktade vi som gammal smutsig fisk. De flyttade oss till ett annat rum och AC-enheten läckte in i mattan. Detta gör att mattan blir blöt och möglig och även luktade fruktansvärt. Vi beställde rumsservice en natt och när de knackade sade vi "en sekund" och när vi fick dörren lämnade han och tog maten med honom och var tvungen att jaga honom.

Plus: Personalen var mycket hjälpsam. Anläggningen var härlig och hölls mycket ren.

Minus: När du betalar 200 dollar per natt, verkar betalning för parkering överdrivet. Betala avgifter för bekvämligheterna som inte används, verkar inte rättvist.

Plus: Mycket rymligt rum med exklusiva bekvämligheter. Baren (Rocks), som var precis utanför hotelllobbyn, var utmärkt med god barmat och dryck. Frukost på B-line Diner var på plats. Hotellet var inom gångavstånd från Pointe Orlando som hade många restauranger att välja bland. Personalen var vänlig.

Plus: The hotel was beautiful!

Minus: I chose a hotel IN LAKE BUENA VISTA, but this was not near LB.

Plus: Everything you need is there like pool,spa,restaurants,transportation,ect.

Minus: The restroom door in my didn't lock.

Plus: Staff was amazing and cleanliness of the room

Minus: Room service was late and poor service

Plus: Staff were very accommodating. Location was easy to get to and from the interstate.

Plus: the staff were amazing and took all precaution to keep guest safe.

Minus: parking is far away

Plus: The room was beautiful along with the rest of the hotel. Our view was amazing and staff was very pleasant prior to and upon arriving. Definitely will be back and will recommend to all friends.

Minus: Could not get in touch with the market for breakfast.

Plus: The room was beautiful and spacious. The pool area was immaculate and exceeded all our expectations. The staff have been so friendly and so accommodating. My husband and I enjoyed our stay so much we can’t wait to come back and bring our children to enjoy the water slide and pool areas.

Plus: Pool area was nice

Minus: No microwave in room

Plus: Due to COVID-19, the property wasn’t overcrowded with people, and the bars and restaurants were closed, but they have a 24hr market where you can get breakfast, lunch, dinner and night time snacks, as well as alcohol. The staff were so friendly, and I never felt out of place or unwelcome at any time. The building is huge and very clean. I didn’t like that there wasn’t a microwave in my room, but they had one in the 24hr market. I will definitely stay at this hotel again, and look forward to trying out the bars and restaurants when they are open.

Minus: Not much at all, except there wasn’t complimentary breakfast and there was a resort fee.

Plus: paying for parking is not right

Minus: Room nat as comfortable as i would of liked and food at the market was expensive for what you got.

Plus: My family loved everything. The place was amazing and all the staff were great very friendly people. Highly recommend this hotel and will return for sure!

Plus: The property is beautiful

Minus: Only problem is we are charged a resort fee but a lot of the “resort items” spa and gym are closed due to the virus

Plus: Rent rum och faciliteter. Trevlig personal.

Minus: Lite bättre på priset. Har inte råd att ta med familjen i framtiden.

Plus: Det var vackert! Alla var mycket trevliga!

Plus: Sängen var bekväm. Rengör. Bra service.

Minus: Det var ett utmärkt läge. Mycket trevlig personal och nära till kongresscentret.

Plus: Bra hotell med en stor pool och bra alternativ för att äta/äta middag

Minus: Gymmet var fruktansvärt och litet.

Plus: Rent, bekvämt, vänlig personal och bra priser

Minus: Gratis parkering

Minus: Mycket rent rum, poolområdet är välskött, läget är utmärkt. Utsidan av byggnaden ser lite daterad ut men insidan ser nyare ut. Rummet var fläckfritt och såg ut som om det var helt nytt.

Minus: Vatten i rummen.

Plus: Det var mer än jag kunde begära! Jag kommer definitivt komma tillbaka!

Plus: Rent, vänlig service, snabba incheckning & det var inte snålt med handdukar

Minus: Kom ihåg att du måste betala för parkering

Plus: Läget, pris, matställen, pool, rum.

Plus: Jag älskade allt om detta hotell, mycket rent och elegant, rummen är fräscha och doftande betjänten var fantastisk runt tummen upp BRA STÄLLE!!!

Minus: Maten var bra på Harrys restaurang, men delen var mycket liten

Plus: Vi bodde på detta hotell i 5 nätter, och vi gillade det. Rummet var mycket rent med nya moderna möbler. Tjänsterna var enastående.

Plus: Cleanliness, good food, nice luxurious amenities very nice hotel great price

Minus: Only have laundry area on every other floor and Some of the washers didn’t work but the front desk refunded me my money so I was pleased with that.

Plus: The gentlemen at the parking gate were all very nice.

Minus: COVID has changed a lot I understand but the options for dining in the hotel were very limited. The coffee stand was rarely opened. Spa was closed and another restaurant was closed. Then I was told AS I WAS PARKING, that I was being charged $10 per day to park. Later I saw a sign that said $15! Shouldn’t I have been told this BEFORE I signed for the room??? I am also guessing there was no room service because of the COVID policies. Not upset about that.

Plus: Customer service

Plus: Rooms updated

Minus: No breakfast

Plus: the view from my room at the resort,

Minus: we had to park in the garage and it was behind the building , and there was no luggage cart and we had to walk extremely far with are stuff and make several trips to the room. only one restaurant was open and we kept smelling Burt pizza, the hallway on my floor smelt like marijuana , I was not happy here

Plus: The POOL!

Minus: Yes, those STUPID, Useless Masks!

Plus: The location is very convenient to a drug store, a red lobster, an ihop, and gas station. In addition to being very close to 1-4, Sea world, and Universal.

Plus: The caution in addressing COVID-19.

Minus: A few stains on towels even though they were washed.

Plus: The place was really clean, the accommodations were perfect. It gave us a little bit of a break during this terrible time. I really appreciated the flowers they got because it was supposed to be our wedding this weekend that had to be canceled.

Plus: I liked the location. I liked the safety precautions.

Minus: I didn't like that none of the restaurants in the hotel was open nor bars. The walk from the parking garage to your room feels like a mile hike..its ridiculous! All the hidden fees sucked as well. 10 for this 10 for that free wifi for 24 hours only..shameful. We chose this hotel for a quality experience with no resorts fees, but in hindsight we would've been better off at a resort.

Plus: It’s gorgeous and if everything had been opened up you’d never have to leave it. It has so much. Too bad most of it was closed

Minus: Very rude deli worker. Ripped me off for a pizza - phone in room didn’t work and had to ask more than once for towels Housekeeping doesn’t come in rooms so you don’t get anything

Plus: I likes the room. very modern with good in room features. Sooooo many USB charging plugs, I lost count. being able to share my screen to the very large TV was great! the beds where super comfy. lots of pillows.

Minus: I was not a fan of some of the nickel and dimmeing based on the fact this is a large convention hotel. daily charge for parking was $10 although this was a reduced cost due to Covid. I laughed when i saw a card by the phone explaining the costs to make a local call on the phone!! Why bother having a phone in a room in this day and age. its just a random money grab to charge for local calls on the room phone. Stupid. We all have cell phones! it's such a waste.

Plus: clean room, friendly staff

Minus: Internet access to be paid

Plus: everything

Plus: My stay ended.

Minus: The bathroom was sadly coming apart. The shower was for a wheelchair and the wall tiles were partially coming ungrouted and off the wall. There was mildew in the grout. Long hairs were stuck to the shower curtain. Yellow urine stains were on the toilet basin and floor. It was disgusting...I trully was disappointed for having paid $165.00. Totall rip-off.

Plus: The ambience was good,

Minus: The potable hot water system appears to be running too hot.130f appears to be more than adequate to avoid scalding of the guests.Talk to your local ashrae Chapter who rented space for a meeting August 19 Please trim the vegitation at your signs at roadside to clearly show " hotel "

Plus: I liked that it was very close to the Orange County Convention Center.

Minus: For the price I was paying the walls of the rooms were very thin I could hear everything going on in both of the rooms around me.

Plus: Location

Minus:

Plus: Every hotel employee I came into contact with was courteous, respectful and they went out of the way to answer every question (like directions to other places) that I asked.

Minus: The tatoo convention that was next to our convention was somewhat distracting, but it turned out to be quite a conversation starter among our other conventioneers.

Plus: The hotel elevators were wonderful! No wait and never crowded, even though it appeared the hotel was near/at full occupancy.

Minus: Nothing.

Plus: Bed firmness was excellent - good nights rest.

Minus: Odor of sprays used for cleaning linger too long. No windows that open for fresh air. Bathroom vent appeared to circulate air and not exhaust.

Plus: Clean

Minus: No blankets in the room

Minus: Skulle älska en mikrovågsugn i rummet

Minus: Incheckning var kl. 16.00, de hade inte Saphire Suite klart förrän nästan 17:00. Städningen var hemsk.

Plus: The boat transfer till parken var trevligt Poolen och badtunnan, arkad, träningsrum alla trevliga

Minus: Allt var en lång promenad. Vi hade en icke-fungerande kylskåp som tog 3 dagar att byta ut. Det fanns tvålar som hade varit du kopplar in på toaletten Ingen mikrovågsugn Allt var för dyrt Filmer på rummet fanns tillgängliga för$19 plus skatt Listan går på

Plus: Poolområdet och rutschkanan var roliga-- rummen var trevliga. Mycket lätt att ta sig till Universal med vattentaxi.

Minus: Maten var bara okej vid poolen och i kaféet. Dyrare restauranger bättre

Plus: During this pandemic I was skeptical about visiting and staying at a hotel. But Sapphire Falls made me feel really comfortable about staying there during these times with my at risk mother and 2 yr old daughter. Location was super convenient. I’ve stayed at Hard Rock many times because of the fast passes but during these times, this hotel was perfect!

Minus: Microwaves not in rooms.

Plus: The staff was awesome. The hotel is beautiful...we go there every year for our family vacation. We were walking distance to Universal studios and City Walk. Overall experience was great!!!

Plus: Beautifully decorated. Professional staff. Very close to universal.

Plus: Bra med båt till Universal , snabbt och smidigt

Minus: Dyrt med frukost

Plus: Early park entry perk. Attractive, comfy room. Great front desk staff. Great Universal gift shop.

Minus: Pool too shallow. Drinks not made with fresh ingredients.

Plus: Clean, safe, loved the boat taxi

Minus: The layout was a bit confusing, too many different elevators.

Plus: Närheten till parkerna. Fräscha rum. Stora sängar. Bra restauranger på boendet och i närheten.

Minus: Ingen riktig dörr till toaletten.

Plus: From the minute we arrived, we were treated amazingly. The property and room were exceptionally clean! The pool area was relaxing and clean. My biggest thing... the MOST comfortable bed and pillows I’ve ever slept on away from home.

Plus: Great experience all around!

Plus: The staff has been very welcoming. As a parent of two I wanted to feel comfortable and safe during the epedimic. I felt both and did see all the patrons following the social distancing requirements. The pool was fantastic and my boys would live there if I let them. Bryan waited on us and went above expectations to make us feel relaxed. Ken at the bus route coming from City walk escorted us kindly to the correct bus during a rain storm. Tasha served us at the downstairs restaurant and we talked as if we knew eachother for years. Thank you!

Minus: NOT A THING.

Plus: Our dining experience was world class. We loved the hotel restaurants. Our room was so comfortable and the view was beautiful. We loved the water taxi and the close proximity to Disney Springs and Universal.

Minus: No complaints.

Plus: Mycket trevligt folk vid incheckningen. Hjälpt med allt. Att vara handikappad ibland är en utmaning men detta hotell kan ta emot.

Minus: Vid utcheckningen kom de av våra rum och berättade för oss att vi behövde lämna och när vi bokade våra bokningar bekräftade vi en sen utcheckning för ett rum. Det var ok eftersom vi förstod att hotellet var 100 procent. Önskade bara att vi var nya så vi behövde inte packa så snabbt.

Plus: Jag älskar det faktum att du är på gångavstånd från allt och om du inte väljer alltför behöver du inte lämna anläggningen eftersom de har underhållning och mat. Rummen är alltid luktade gott och rena. Personalen är bra också. Jag kan inte vänta på att komma tillbaka!

Plus: allt ligger precis intill hotellet, bokstavligen allt ligger inom gångavstånd

Minus: allt var perfekt

Plus: Jag blev imponerad av hur många alternativ det fanns att välja mellan.

Minus: Personalen var inte så vänlig och tog sin söta tid att göra allt. Inte professionell alls, om det inte var för min 6 år skulle jag ha lämnat.

Plus: Varje sak

Minus: Allt var mycket trevligt

Plus: Restauranger i närheten

Minus: Frukosten på coco Key är fruktansvärd och för dyr. Drycker i baren med blött tupp vid coco-tangenten finns i små plastmuggar och kostar för mycket.

Plus: Jag gillade allt

Minus: Vad jag inte gillade var a/c fungerade inte som de var mycket snabba på att ändra ut det men andra då jag verkligen älskade det lika bra som barnen gjorde

Plus: Centralt läge

Plus: Kul water park

Minus: Ingenting

Plus: Alla var artiga och log. Städningen var jättebra. Jag har aldrig sett mer vaksamma badvakter. Fantastisk vistelse, men alltför kort.

Minus: Andra gästers barn, eftersom jag gillar inte andra människors barn.

Plus: Ingenting

Minus: Allt

Plus: Mycket barnvänligt. Centralt beläget nära I-drive. Vänlig personal. Varierande erbjudanden för alla åldrar.

Plus: The water park

Minus: The room

Plus: my kids liked the pool areas

Minus: I am beyond disappointed with this "resort". 1. They charge $10 to park in a basic parking lot per night! NOT per stay. 2. They dont have microwaves. They charge $10 for that too. Per night! 3. I called and asked for a chair for the desk and im told there are no chairs available. only for more expensive suites. 4. Hotel stupid key cards work when they want too. 5. This fake resort is ratchet n ghetto. 6. Not enough people to run the front. Always have to wait when coming into the front office. 7. gym equipment dirty n works halfway. 8. The swim area outside part closes when there is thunder 10 miles away. (bull) 9. The hot tub works halfway. Jets are extremely weak. Towels at pool limited. Im disappointed with this place. Im really sad I couldnt get my money back and go elsewhere. Will never be fooled by pretty pictures on the internet again. Straight trash. 10. They say you have to rent a more expensive room for basic items such as chairs for the desk, tables, a microwave or a decent fridge. They turn the fridge all the way down so it barely cools items. 11. Bathrooms in rooms smell like urine. 12. housekeeper did not refresh the room after the first night and we did not have the do not disturb out. Just pure non customer friendly. I spent $135 a night and paid a resort fee, not including the $10.65 parking fee per night. I think $135 is a good rate for a decent room. It was advertised as a double suite room. Hence the word suite. And I cant even get a chair or table so I can eat. What a joke. It was not a pleasure to stay here. I really am happy I only booked 2 days. Will never return and will never recommend this dump to anyone. Not even my worst enemy. Just save and go to a real resort. You get what you pay for. Bummer.

Plus: The location and the water park.

Minus: This hotel was in a good location but the rooms the hallways the whole resort was nasty and mildew smelly, would not recommend this hotel, floors looked like they had never been vacuumed, paper and trash thru out the hotel. Also the resort fee was pricey.

Plus: We loved the water attraction given 5 stars. The gift shop was very nice prices. The real fun is outside the room so my family had a blast. Good hot nice shower, water stay hot. Love that the pool close a late that’s a plus. But we would be visiting again

Minus: The rooms are like a Motel 6, we didn’t have a chair in room only seat was the bed, an they had no wash clothes jus hand/body towels.

Plus: Nothing.

Minus: Everything. Trashy. Rude staff. Dirty rooms.

Plus: The rooms was not that clean and the staffs was nice but everyone was not friendly because everyone didn’t speak English

Minus: The room was not that clean

Plus: Didnt eat breakfast

Plus: Water park is pretty big. Lots for kids to do. Grounds were well kept, rooms could be a little cleaner.

Minus: Very crowded. The hotel fee is $46 not $32 as advertised. Overall great deal for a family trip!

Plus: The pool and the area is excellent. The security is prime. The area around have all you need for your eating and shopping. We did eat outside the hotel.

Minus: When we arrive at the hotel they switch our room for a so called room upgrade. Ones we get to the room the carpet odor was bad, the air conditioning was damage and with noise. Only 2 towers and no coffee maker, no real window privacy. No rooms to exchange because was full. I guess they change the room from someone before me and I was the one with the room. The next day they exchange my room for another one next door. What a different!

Plus: Pool area was amazing!

Minus: I didnt like the rooms! i think they should improve their cleaning and maintenance! The air conditioning didnt work, about 10pm they changed the air conditioner on the room instead of moving us. Didnt get fresh towels on the 2nd day. But overall not bad.

Plus: Amazing customer service and help from employees. allowed super early check in. amazing water park for my toddler.

Minus: room was filthy. men left shirts they took off at the pool everywhere including up against our room door.

Plus: We had a pool side room that was dirty !! Our room has 2 beds and that’s it !! No table chairs .... sofa ... we had Multiple families that stayed there and different rooms and every room was different I had to change my room at 2 o’clock in the morning because the AC went out with three kids yes they were !!!nice about it but it had to go wake them up and change rooms not cool !! The photo shows a table chair sofa beds microwave refrigerator in both rooms had nothing no table no chairs no microwave come to find out you have to pay $15 a day for a microwave bullshit!!! With everything going on right now never seen one person going around wiping and cleaning that’s why I brought my own things to make sure my family was safe!!!!

Minus: Look Above

Minus: Badrummet var smutsigt och behövde fler handdukar.

Plus: Läge

Minus: Personal

Plus: Personalen var mycket artig! Bekvämligheterna var trevliga, poolområdet var mycket roligt för barnen. Poolmaten var fantastisk!!! Vi kom in i Orlando mycket sent på vår väg till Disney. Efter att ha provat över 10 budgethotell i området som alla var fullbokade, fann vi att Hilton hade ett rum för oss. Räddade vår trötta resande familj. Tack Hilton Orlando.

Plus: Nära kongresscentrumet. Bra pool för barn.

Minus: Vatten på flaska i rummet kostade 5 euro! Stanna till vid 7-11 längre ner på gatan och fyll på.

Minus: Köpa inte Disney biljett av hotell!

Plus: Älskad den lata floden! På hotellet finns utmärkta fritidsaktiviteter (lata floden, pool, eldgropar, tennisbana, putt-putt, poolbar/restaurang). Bra läge och allmänna kommunikationer.

Minus: Rummet var mittemot brandstationen med sirener på alla timmar. Lågt vatten- och toaletttryck. Ingen balkong, pentry eller bord och stolar. Mat och rum en bit pricey. Minikylskåp är svårt att hitta gömd i dresserset.

Plus: TV i sovrummet fungerade inte bra, och rummet var svårt att hålla sig svalt.

Plus: Rummet, pool och personal.

Minus: Maten var bra men det var prisvärt alldeles för högt. 60 $ Plus för två hamburgare och pommes frites är alldeles för mycket.

Plus: I absolutely loved the whole pool area for my kids and myself.

Plus: Everything

Minus: We live everything

Plus: The pool

Minus: That it was way more then booking.com said it would be.

Minus: Way overpriced.....

Plus: The lazy river and hot tub very family oriented

Minus: The restaurants was closed due to covid 19

Plus: Staff was very accommodating. Pool, slide and lazy river areas were excellent, clean and well maintained.

Minus: Parking is chaotic. I wanted to check in and then run back out to dinner. There isn't anywhere to leave the car for the checking in process. You are pressured into valet just to check in (which I refused).

Plus: Everything was fantastic. Great pool and lazy river. Great service at the bar.

Plus: Great hotel...very professional staff... well run

Minus: I do not appreciate $32 for parking... that is ridiculous considering there are many hotels in the area with free parking...

Plus: Nothing service sucks

Minus: Not good service ridicules

Plus: everything, price location quality

Plus: Absolutely beautiful, great location. Great customer service

Plus: location,hotel staff,comfort

Minus: nothing

Plus: Convenience of location to meetings and comfortableness of rooms. Enjoyed the swimming area, very nice.

Minus: I think you need a Restaurant that is more affordable that the ones located at the Hotel. One that offers Lunch Buffet and Dinner. The Marketplace was ok for breakfast.

Minus: They charge and booking.com too

Plus: Actually there staff were so friendly. The hotel has every thing you would look for include different types of entertainment. The only bad thing at this hotel is that you have to pay for everything include the business center.

Plus: Fantastic hotel. Swimming pools and jacuzzis and water slides are excellent.

Minus: Room service is very expensive.

Plus: This was the most amazing family friendly hotel I've ever stayed in. It is also a great place for business and travel. The perfect place for everyone. Staff was amazing. Pool view is spectacular. We are still shocked at how wonderful of a place this was for such a great price!

Minus:

Plus: Hilton Orlando was indeed a fantastic choice, very cozy place to stay in, the front desk were extremely helpful and patient along with the concierge staff too.

Minus: The only drawback was the location of the hotel which was far away from Walt Disney (Magic Kingdom).

Plus: Good location close to Interstate 4 and to International Drive with abundance of eateries. Easy to reach attractions. Next to convention center.

Minus: Daily parking charges excessive and unnecessary. Daily Internet charges. Few hotel eateries and expensive.

Plus: Ett hotell med alla faciliteter som kan behövas. Väldigt bekväma sängar. Bra läge om man ska besöka parkerna

Minus: Frukosten var utmärkt men alltför dyr, ca 20 dollar/person. Alla extra avgifter för internet, gym, parkering mm

Plus: I have no questions were I will stay during my next visit to Orlando. Nice hotel.

Minus: I would like to have free internet and parking. Also I cleaned the glass of the window in my room because it was not clean enough.

Plus: Nice and confortable

Minus: They charge 11 usd for parking, rate was high almost 200 usd per night, should include parking and internet

Plus: Anläggningen har alltid en trevlig och ren miljö. Läget är mycket bekvämt för att besöka temaparkerna

Minus: Jag skulle föredra att gå till min lägenhet och vila när jag anländer. Det är mycket förargligt att insistera på att försäljarna ska få en frukost som möter de följande dagarna. Jag finnas en Resortägare och har aldrig förstått de allaa åren finnas samma.

Plus: Anläggningen var trevlig och ren, men de hade många problem. Den första natten kom vi till rummet och hela byggnaden hade inget varmt vatten. Efter att ha väntat hela natten löstes inte problemet och det fanns inget varmt vatten på morgonen. Vi begärde att flyttas till en annan Bldg som de gjorde.

Minus: Agenten på morgonen informerade oss om att ledningen inte hade någon kunskap om några frågor. Inklusive en annan byggnad utan el. Ledningen och receptionen bör känna till och informeras om alla problem så att de inte bokar rum som har problem.

Plus: Bekvämligheterna var gamla, men hög kvalitet. Väl värt priset

Minus: Lite smutsigt och nedrullat

Plus: Bubbelbadkar.

Minus: Rummet är mycket bullrigt.

Plus: Personalen var mycket vänlig och boendet var mycket bekväm. Läget är utmärkt eftersom det är nära till Disney och Universal.

Plus: Utsikten över sjön var vacker. Den lilla butiken hade lite av allt

Minus: Parkeringen är hemsk. Om du kommer dit för sent så finns det ingenstans att parkera. Trångt vid poolerna. Och att behöva checka ut klockan 10:00!! Verkligen?? Du känner dig mindre som en kund och mer som boskap. Nej, jag kommer inte åka tillbaka.

Minus: Rummen var obekväma. Jag betalade mycket pengar för ett rum som ser gammalt och mycket litet ut. Jag skulle aldrig komma tillbaka eller rekommendera detta ställe

Minus: Att betala extra för internet och fitnesscenter

Minus: Förutom ett antal pooler hittade vi inte orsaken till deras 4-stjärniga betyg. Rummet var gammalt, stark lukt, smutsigt. Vi skulle hellre bo på ett ställe utan några bekvämligheter men i ett rent rum. Alla på personal finnas alltid att försöka till hasslen dig något, scumy 1. En rea; 2. En urförsäljningfolk som puffar everywhere till, försäljer tidaktier.

Minus: Balkong var smutsiga

Plus: Det var mycket trevligt är underbart. Jag hade en fantastisk utsikt över sjön. Jag kommer definitivt bo här igen

Minus: Ej tillämpligt.

Plus: Utmärkt läge Älskade planeringen av rummet Lediga rummet service Vänlig personal

Minus: Lakanen var smutsiga Myror i pentry och badrum handfat område

Plus: A nice room that was clean and comfortable

Minus: Parking at this location is severely lacking. Prepare to hike this your car. Front desk was not accommodating nor friendly even though I called ahead. On check out day housekeeping is ringing the doorbell even with the DND sign deployed over an hour before checkout time

Plus: It’s big and beautiful. It reminds me of an apartment complex. The pools are heated and they have jacuzzis in and outside of your room. The staff is more friendly than the cast members at Disney. We really injoyed most of our stay.

Minus: As soon as we arrive to the resort my wife and I were hounded to come to a seminar to talk about joining the resorts special club and joining a travelers club. We only went for the prizes but they ended up using two of my vacation days for information we told them we didn’t want. So if you decide to go. Just tell them NO to the “tour around the property” and enjoy your vacation.

Minus: Cleanliness

Plus: Location

Minus: The air conditioner unit is very noisy and the toilet have water problems.

Plus: Pool areas were nice, rides throughout the resort very helpful.

Minus: Waited in line to check in for over 3 hours. They overbooked the rooms and were trying to shuttle families to nearby resorts. We finally got a room at 3 a.m. watched another family with 5 small children get turned away, I believe they went to sleep in their car. If I would have known it was a large time share resort would have never chosen this option. Need a golf cart to get around, very large place.

Plus: Comfy bed. Nice Lakeview. Good WiFi

Minus: High pressure sales the minute we walked in. Insufficient parking. Broken down old TV. Impossible to order room service. Bathroom vents were old and sounded like a dying walrus. Repeated sales calls & texts. Apathetic/scripted response via text based concierge (i.e: "Please let us know if we can do anything to improve your stay!" [I bring an issue to them] "I'm sorry but we can't help!" [Repeat with the next issue].)

Plus: Good proce

Minus: layout of room was weird. Spa tub next to bed. It is a villa...shared the front door and foyer with strangers. Elevators in a hidden area, scary at night.

Plus: I am not sure why I have read any negative reviews regarding this place. Our experience was great and you simply can’t beat the excellent accommodations with spacious rooms for this price. While this resort offers timeshares, we were NEVER harassed or annoyed by any staff regarding this at any point. We were treated excellent for our entire stay and all staff did an extraordinary job making our stay awesome. Yes, the property is large but you can contact or wave down a complimentary resort shuttle any time you want. Our room was HUGE, and I was completely satisfied our entire trip. The place is very well cleaned and maintained. Staff is highly responsive to any request. Will definitely be staying again when traveling to Orlando. Highly recommended!

Plus: beautifull place, nice room, friendly personel

Minus: the promotion of time sharing, the room was not cleaned after we said not to be interested in timesharing. There was no responce after an complain. The lady said, that this was not an hotel !!

Plus: I enjoyed the space and the location

Minus: I was charged $378.00 before I arrived then I was charged an additional $212.00. This was bad business.

Plus: I love the welcome we received when we arrived at the hotel. The room was beautiful. this hotel made our anniversary one to remember!!!!

Minus: Nothing!!! Everything was wonderful!!

Plus: very nice room and great value. Have stayed there before in a studio and this time in a 2 bdrm 2 bath and both were really nice

Minus: noise of the staff working and pushing carys before 7 a.m.

Plus: Nice facility. Would stay there again if not pushed to buy a timeshare.

Minus: I realize this is a Timeshare resort but and we love to stay here but just as guests. The one time we took the tour the salesman was so rude when he didn't make the sale that we never want to be pushed to take the tour again. Would like to know how the hotel feels about rental guests. Are they appreciated as customers or would you rather not have people who are definately not going to buy?

Plus: Rummen är stora och mycket familjevänliga med allt som kan önskas i form av kök ock bad sovrum.

Minus: Städningen är i det närmaste obefintlig, mycket smutsiga golv. Personalen är tvungna att försöka sälja på gästen andelsveckor även om gästen anländer kl 11 på kvällen och är mycket trött så måste man passera flera i personalen innan man får tillgång till nycklar och rumsnummer, mycket irriterande.

Plus: Everyuthing

Minus: A few bugs one morning in kitchen. Staff perdon very streddded out fr0m supervisor becaude we declined service my husband had to call even though he signed not to have dervice. The ladyt was verty upset

Plus: nära till Disney och övriga upplevelser för barn och familj.

Minus: att man försökte sälja på oss en lägenhet och sitta i 90 minuter annars var man inte välkommen till den egna frukostmatsalen.Vi avböjde detta "erbjudanden"

Plus: The design, the place and the views

Minus: Reception staff, Services and cleanliness

Plus: The facilities were great; washer/dryer, kitchen with utensils, jacuzzi, near tourist attractions, fast check-in and check-out. Will stay here again this Dec 09 if there's offer for repeat customers.

Minus:

Plus: It was well located

Minus: The garbage in the front of the elevator

Plus: Bra rum, fantastiska badrum, lugnt. Detta hotell gör det verkligen uppenbart att Grand Floridian är försenad med en avrivning och återuppbyggnad. Men vi kommer att fortsätta att bo på Grand Floridian över denna superior på många sätt hotell bara för att det förra ligger på Disneyfastigheten och medan detta hotell ligger i närheten av pendelservice, det tar en stund att komma till parkerna.

Minus: Servicen var mycket långsam. Vi ringde ner 25 minuter före vår första avgång (15 minuter föreslogs) och slutade med att vänta ytterligare 15 minuter på att de skulle hitta vårt fordon. Huvudbetjänten finnas apologetic, men den nästa förmiddagen som den fattade another, tioprotokoll till erhåller vår bil.

Plus: Enastående service; bra anläggning, perfekt läge! Inga problem alls.

Plus: Skulle bo där igen om jag inte bor på ett Disney resort hotel

Plus: Trevligt rum, mycket vänlig och hjälpsam personal!

Minus: Duschen läckte och det är inte ett billigt hotell

Plus: Mycket rent hotell, utmärkt och vänlig personal. Totalt sett en underbar upplevelse. Nära till Disney.

Minus: Priset

Plus: Location is good

Minus: Service is not good, the staff is so slow checking in and there is no one helping with luggages...

Plus: Quality, excellent appearance, kindness of the staff.

Minus: The long wait for valet service on Sunday morning/afternoon.

Plus: It was beautiful and the service was fabulous.

Plus: Beautiful hotel. Service from the staff was excellent.

Minus: The comforter within the duvet cane untucked and looked very dingy.

Plus: Spa access

Plus: Looks great, classic atmosphere. Style. Nice people. As soon as we had a minor issue it was solved. Curtesy phone call from the manager to make sure we were satisfied with our stay. 5 stars

Minus: Hospitality room for guests with late departure flights is missing at Astoria. Is not a big investment and will make many guests happier.

Plus: Hotel room Bathroom....

Minus: Double charged everything on my credit card. Had to call for them to fix. And request a bill. Everything was also overpriced for it's worth.

Plus: Location is great, quiet and fantastic staff. Great bus service into the parks and the drivers are very friendly and helpful too. The poolside bar and restaurant is really good, the best lobster roll!

Minus: I love this hotel!

Plus: I liked the bar and piano player. Bull and Bear was outstanding.

Minus: It was very plain. Just like any other hotel.

Plus: Amenities

Minus: There wasn’t any consistency in time to hotel staff cleaning room. There were no low cost options for food. I was spending $150/day minimum on food for two people. We were even trying to go with the lowest priced options for food.

Plus: Bekvämt och lyxigt, bra service och personal

Minus: Extra betalt för allt, dyrt internet, frukostmatsalen kaotisk när det var högsäsong och fullt på hotellet.

Plus: The hotel was beautiful and the front desk staff were friendly and helpful.

Minus: No! I loved it!

Plus: Nice and pretty new Hotel.

Minus: We could sleep well, too soft matters apear not orthopedics....after one night we decided to moved to other hotel....

Plus: Extremely quiet and confortable. Size of the rooms.

Minus: Outside snack/restaurant service on the balcony overlooking the pool was far too slow. Same for breakfast service when not in "buffet" formula (outisde week end).

Plus: Nice hotel, comfortable beds and v helpful staff.

Minus: Restaurants were v expensive

Plus: Nära till Epcot

Minus: Ingenting

Plus: Personalen var mycket trevlig och hjälpsam!

Minus: Dekorationerna kunde ha varit lite modernare, men det är mycket små detaljer... allt annat var perfekt

Plus: All personal som jag hade kontakt med var bra och sängen var verkligen bekväm.

Minus: Timmarna på restaurangerna/baren var löjliga - de stängde kl. 22.00 trots att poolen var öppen till kl. 01.00. Fritidscentret hade inget gym i det. Den värsta delen var jacuzzin i mitt rum. Jag tog ett bad där i går kväll och några av de mest styggliga saker jag någonsin sett i mitt liv kom ut ur strålarna. Jag kännas alltjämt sjukt när mig tänker om den.

Plus: Plats, faciliteter,

Minus: Madrassen måste bytas ut

Plus: Rent, modernt, gott om aktiviteter för familjer eller par. Mycket bra läge för parkerna. Fantastiskt värde för allt du får.

Minus: Sängarna kunde vara mer bekväma.

Plus: Vi hade en great tid hos den Vistana resorten. Villan vi hyrde var fantastisk och allt var mycket rent. Vi tyckte om det stora urvalet av aktiviteter som är tillgängliga på anläggningen och alla fantastiska pooler och badtunnor. Vi kan inte vänta på att gå tillbaka!

Minus: Ingenting

Plus: Min son och jag var tvungen att evakueras för orkanen Irma och vi hade turen att få detta stora rum på detta hotell. Vi var mycket bekväma.

Plus: Rent, tyst och rymligt

Minus: Inte perfekt för affärsresor. Jag hade ingen bil och taxibilarna som kallades av hotellet var extremt opålitliga. Uber var ett mycket bättre alternativ men insåg inte det förrän det var för sent. Dessutom beställde mat, som anlände mycket sent (även om det var utsökt). Men inte perfekt när jag ville sova och var tvungen att stanna upp och vänta på att maten skulle komma.

Plus: Ganska cool 2-rumskonfiguration. Kom tillbaka till rummet sent och barnen gick och lade sig i sitt eget rum. Min fru gav mig överraskande hotellbyte!! Sängen var obekväm och jag började snarka som hon sparkade mig ut ur rummet och jag hamnade i sängen. Kändes precis som hemma.

Plus: Älskade allt utrymme vi hade, balkongen och poolerna.

Minus: Sängarna var bara okej i komfort.

Plus: We love this place and have been here a few times. The units, Villas, are spacious and well equipped. The Spa villas are close to the Marketplace and the pools. We will go back with extended family hopefully in a few months.

Plus: The proximity to where my daughters live.

Minus: Over the last 2 years I have been extremely dissporyined with vistania. I have stayed here over 20 times in 4 years and used to love it. It felt like home away from home. But 2 years ago something happened. I will not be going back.

Plus: Proximity to DisneyWorld, only a 5-7 min drive depending on which park you are going to. Size of the suites is very good especially when traveling with a group. Love that they don't charge a resort or parking fee.

Minus: The pillows are horrible! The couch smelled sour and the other living room chairs all had huge gross stains on them. Definitely could use some updating. No employees around the pool areas like lifeguards or workers cleaning up or testing the pool water.

Plus: Location was great for Theme parks in Orlando - We went to Universal studios and Volcano Bay - While they said they are fully open - they are NOT. While most rides were running, no restaurants or shows or shopping were closed. VERY DISAPPOINTED. The Property is clean and beautiful. the condo arrangement was very nice with full kitchen and washer dryer in the apartment, beautiful bathrooms, king bedroom had jacuzzi and separate large shower. I would give the rooms a 10.

Minus: This Property was mostly closed. While we stayed in a great condo like arrenagment, there was only one pool of Four open and every one had to cram into this one pool to use it. Most restaurants, stores and facilities were closed, to our disappointment.

Plus: N/A

Minus: The first bedroom let in to much light even with shade shut all the way.

Minus: Strong Chemical smell in rooms. Not sure if it's cleaner or pest control but it takes a good 30 minutes for me to get used to it when I come into the room.

Plus: Me and my husband totally loved everything about our experience here we had a very spacious suite. The hotel is in a very good location , has convenient Places near by. Very clean as well, we would stay here again.

Minus: Great as it gets.

Plus: The rooms were very nice and clean. The grounds were great and included lots of pools, hot tubs and things to do. The Marketplace was nice and so was Zimmies.

Minus: The food at Zimmies is good. We had bad service from our server, they were short handed. The Manager addressed our issues and we were satisfied. The following days we were well treated. Good atmosphere. 2 servers were not good at all, 2 were.

Minus: Being gated, it is hard for Ubers to find it. But there was a wonderful limo deriver who lived in the community and was quick. But a word about Uber should be included.

Plus: The grounds were being clean and workers all over cleaning all the time. Beautiful surroundings with all the palm trees and different kinds of plants.

Minus: I know there would be changes due to covid 19 but not having even 1 restaurant or the Market Place open was disappointing.

Plus: The villa was really incredible and comfortable for the money. We enjoyed the pools.

Minus: The shuttle they used to the parks was awful. We only used it the first day and drove the rest of the week.

Plus: spacious, very good kitchen w/ stove, oven, microwave, dishwasher,toaster, etc. quiet, 3 tv sets. excelent for a family. very well located, near a walgreens and walmart

Minus: the wi-fi system was very poor, worked well only in the first hours of the morning

Plus: Thr privavcy is great on this hotel, you just feel like you are staying in your own Villa

Plus: The room was excellent. The pools and the cafeterias and restaurants were really good. They have lot of activities for children

Minus: I did not like they offer a Pizza form a Pizza Hut that is the complex beside the one I was staying. The place is very large and it is difficult to find. Theya have to let the guests know there are two complex Vistana Resort.

Plus: we liked the international rate as it was a good price and also came with 10 dollars credit a night to be used on site which was a great idea ,more hotels should offer this to use in there food courts, shops,bars etc, we have stayed here before and would reccomend it for location ,price and quality of villa accomodation.

Plus: Location to attractions and shops.

Minus: Vending machines. When speaking to staff due to losing money in the machine was informed not the Hotels problem.

Plus: Excelente hotel para familia. Vila com dois quartos amplos e limpos. Facil acesso aos parques. Estrutura de piscina e mercados. Recomendo para familias.

Minus:

Plus: The pool area. The helpfull staff.

Minus: The Villa room was a little small.

Plus: Good location for Disney resorts. Villa is spacious.

Minus: Standard of accomodation and cleanliness poor. Housekeeping service unresponsive. Safe deposit not in villa. Must carry all consumables e.g. toiletries/ drinks etc

Plus: Stora och fin lägenhet med många bekvämligheter

Minus: Nej

Plus: Nice pool, accessible until 1.00 a.m. at night!

Minus: this hotel is really a kind of time sharing 'thing' . The 1,5 hr information session on the hotel-resort services turned into an almost three hours 'hard selling' sales pitch. We did not like this at all.

Plus: Mycket rent och vackert ställe. Utmärkt för vem som helst, men särskilt för familjer. Gillade att ha få välja mellan städning och rumskredit.

Minus: Visste inte att de skulle försöka få mig att delta i en presentation för timeshare-boende

Plus: Vi älskar de stora gränderna och rummen var fantastiska! Poolerna och de omgivande utefaciliteterna där toppskåra.

Minus: Jag hatade de ständiga telefonsamtalen från supportpersonalen när det gäller att köpa ett tidsdelat boende och se om vi skulle ta en tur på anläggningen. Dessutom hade vi en mycket hög familj över oss som ständigt gjorde buller ovanför oss, det lät som en stampede eller hörde av buffeln där över hela tiden det var så frustrerande.

Plus: Tyst plats inne i grönska, många pooler, aktivitetscenter, inte långt från temaparkerna.

Minus: När vi checkade in var tvålpaketet öppet i badrummet. Rummet var inte alls som bilderna. Uppenbarligen hade hotellet en gratis gåva för oss och de ringde på morgonen medan vi sov för att be oss att plocka upp det (2 dagar i rad). Jag gillar my sovar och skade avskyr någon störning.

Plus: Sammantaget njöt jag av allt! Jag önskar verkligen att den stora poolen var öppen, men det var förståeligt att nödvändiga reparationer behövde göras.

Minus: Jag gillar inte presentatörer som försöker ändra mig när jag har gett dem ett svar som jag inte är villig att köpa. Jag skulle också ha vilja se någonstans på Sheraton-webbplatsen innan jag bokade att den stora poolen var stängd för reparationer istället för att läsa den i bekräftelsemeddelandet efter att jag bokat en icke-återbetalningsbar vistelse.

Plus: Rymliga rum, bekväm säng, allt inklusive köksredskap och tvättmaskin och torktumlare som tillhandahålls.

Minus: Det fanns en levande kackerlacka i vårt rum.

Plus: Renlighet, faciliteter, närhet till Disneyparker

Minus: Bullrigt vid fontäner, långsam service, brist på tennisbanor och barnunderhållning.

Plus: Trevligt inredd villasvit, och uppdaterad, mycket ren. Uppmärksam personal, enkel tillgång till anläggningen

Minus: Hade en fantastisk vistelse, planerar att bo där igen.

Plus: Personalen var utmärkt... Ringde om en tidig incheckning och när jag kom var mitt rum klart senast kl. 10.00. Jag var mycket tacksam. Poolområdet var fantastiskt och aktiviteterna på minnesvårdsdagen var fantastiska för mina barn. Vi kommer definitivt att vara tillbaka.

Plus: Detta var vår andra vistelse och återigen hade vi en fantastisk tid. Poolen är fantastisk. Personalen är vänlig. Det finns separata utrymmen för barn som är trevliga när du inte har barn med dig. Rummen är så rymliga. Och hotellet ligger mindre än 15 minuter från allt som nöjesparker, shopping och restauranger.

Minus: De enda problem vi hade var arr det inte gick att veta vilken typ av rum du skulle få. Under vår första vistelse var vi i ett rum med en bubbelpool och vi trodde att vi skulle få samma typ av rum. Men det fick vi inte. Rummet vi bodde i luktade faktiskt lite illa var inte lika rymligt, och tv:n hade hemsk mottagning.

Plus: Jag tyckte särskilt om fritidsmöjligheter och renligheten hos rummen.

Minus: Jag gillade allt de har att erbjuda. Det var en verklig glädje att semestra där!

Plus: Allt. Min fru älskar det.

Minus: Hiss inte så rent

Plus: The poil site and grounds views are awesome

Minus: The guess upstairs woke early before 7am to walk and jump around too early. Woke me up from my morning sleep.

Plus: Rooms and location

Minus: We were overcharged for our room when we upgraded at the Hotel. Spoke with manager and he took care of it. We are expecting a refund in 2 to 5 days.

Plus: Ease of check in and value for price

Plus: The Sheraton Vistana Resorts are truly gems for anyone that needs a place to stay in Orlando for either business or pleasure. Amenities are top-notch for vacationers, and business travelers will enjoy the proximity to the convention center. A+

Plus: Beautiful property, pool was awesome. Room was very clean and well maintained. I felt the staff was taking every precaution in our current Covid-19 world.

Minus: bed was a little too soft for me

Plus: The amenities and room size. The hotel was perfect for our family. The staff was welcoming and friendly. The pool area was awesome and the grill stations were great for dinners.

Minus: Nothing

Plus: Relatively new, clean, and accessible with a number of amenities.

Plus: Everyone here was very sweet and accommodating. I would love to come back on my next visit!

Minus: No

Minus: Our washer dryer unit flooded our room, and we had to request to move rooms even though it had completely soaked the carpet. They were accommodating and put us in a new room but it was an inconvenience for the 2 night stay.

Plus: Everything was great. Staff super friendly

Plus: Staff are friendly and the balcony!!!

Minus: The rooms sometime smells of paint or mildew

Plus: pool was nice, room was a good size for family of four

Minus: alarm clock was broke, dishwasher did not work properly, patio door lock did not work, whirlpool in room above our bedroom was very noisy

Plus: I thought the suite we stayed is was fantastic. It had all teh comforts of home and after a long day at the convention we were able to relax.

Minus: Other patrons were quite noisy in the evening. We were woken at 3am by some people having a party, and another night it sounded like someone was moving furniture or skipping in the room above us- this went on for hours. Also, the staff didn't give us sufficient information regarding transpoirt options- on one occasion we were taken to the other Sheraton by a shuttle the staff organised.

Plus: Room was very large with all amenities needed (microwave, dishwasher, washing machine, tumble drier etc). Had 3 problems during our 11 days (light not working, toilet blocked and no drying up cloth), all of which were resolved within 15 minutes of reporting them. Would definitely stay here again.

Plus: The accomodation was very spacious and comfortable and the staff helpful and friendly.

Minus: Trying to sell us timeshareswhilst we`re on holiday just wanting to relax.

Plus: Nice hotel, big and comfortable rooms. Jacuzzi in main bedroom (king-size bed). Nice kitchen with dishwasher, washing machine, dryer and ironing board. Gas barbecues available on the ground for the customers. Nice pool with waterfalls.

Minus: The shuttle to the park is not free, but it looks like it is easy to get a complimentary pass (at least I was given one for my party). You could attend a presentation for becoming an owner: a little long but interesting and it entitles to discounts to the parks.

Plus: Mycket trevlig hotellanläggning, otroligt poolområde. Fint rent och städat. Lite arrogans från receptionspersonalen, andra var mycket trevliga.

Minus: Personalen

Plus: Poolområde, rummet, gratis internet

Minus: Dålig mottagning av internet i rummet på det trådlösa

Plus: Att det gick att hyra en lägenhet för alla, i stället för att dela upp sig på fler, och troligtvis mindre, rum.

Minus: En nästan påtvingad timeshare-visning.Vem köper en svindyr lägenhet över en kopp kaffe????

Plus: Rummen var ändamålsenliga och fräscha, pentryt var också fullständigt utrustat med kokmöjlighet.Rummet var värt sitt pris.

Minus: Frukosten på hotellets restaurang var ok men dyr och servicen mer än långsam fick en känsla av att flickorna inte var service lagda.

Plus: pool activities

Minus: morning calls by vacation club staff

Plus: Everyone was so nice and helpful

Minus:

Plus: close to area attractions

Minus: poor service, had to call daily for routine things- like towels

Plus: Bekvämt att resa med barn

Minus: Kuddar

Minus: Perfekt ställe att bo på för att ta en tidig morgonflygning!

Plus: Mycket uppmärksam personal. Alla önskemål togs hand om nästan genast. Jag hade ett problem med en filt och de skickade upp chefen för städningen tillsammans med en anställd för att lösa det. Älskade anläggningen! Superrent och alla bekvämligheter jag behövde!!!

Plus: Att vara på flygplatsen var bekvämt.

Minus: För ett standardrum var det långt över pris, även för bekvämligheten.

Plus: Det smidiga med att bara gå ned till undervåningen och vara i kön för säkerhetskontrollen.

Plus: Detta kommer nu att vara mitt hotell för alla resor från MCO. Super praktiskt... 5 stjärnor!

Minus: Inget!

Plus: Rummet var verkligen rena och välskötta.

Minus: Alltför bullrigt men inget att göra med hotellet själv.

Plus: Läge. Rummet var uppdaterat och rent.

Minus: Mycket tidigt på morgonen Kom. Personalen mindre än vänlig men inte menar.

Plus: Hotellet var mycket trevligt och bekvämt.

Plus: Bra läge, rätt insida airport terminal

Plus: Mycket bekvämt för avresa. Mycket rent och personlig/tillmötesgående hotell.

Minus: Inget

Plus: , Till flygbolag

Minus: Typ av dyr.

Plus: beyond my expectations.. and the rooftop POOL was amazing! Just walk from your flight to level three I think it was, and BOOM there you are!! Easy check in.. Room service was fast. 11 Stars!!!

Minus: all was amazing.. nothing bad..

Plus: Restaurant was good. Location

Minus: I could not find any ice on the property. I went to every floor and that was frustrating. Also the room was so complicated to find. Very confusing. Lastly you can hear all the airport noise.

Plus: I didn't know about the breakfast. The guy that greeted me was unfriendly, not informative, I could barely hear anything he was saying and when asked to repeat he did nothing more to make sure I could hear him so I gave up.

Minus: Just didn't like how I didn't know about anything. I didn't even know I was suppose to use a key on the elevator to get to my room. I just ended up figuring it out.

Plus: The location and accessibility

Minus: It was nothing to dislike

Plus: CLEAN, CLEAN,CLEAN, very large room with great bathroom. Convenient to catch our 12:30 PM flight home since our condo is located 2 hours from the airport. Stayed there once before, so we decided it was the best hotel to book!

Minus: There were "pot lights" that didn't light up. Especially in the coffee area - way too dark with no light to see what was what. Had to put on the desk light, but still couldn't see well enough. With the "Modern Decor" found some things confusing to use. Also, unable to print boarding passes.

Plus: Location and cleanliness

Minus: You’re 80 inch tv was slightly crooked

Plus: The location and Hemisphere restaurant were fantastic. Room was fine after we moved into our new one. The Chef at the restaurant was really nice and food was fantastic.

Minus: Upon initial check-in room seemed okay, until we noticed someone had used the bathroom and did not flush. Not sure if it wasn’t cleaned, but we called the front desk and we requested a room change. They did upgrade and move us to a clean room.

Plus: This is the ideal place to stay if you're flying out of Orlando, as it is located inside the airport terminal. You literally go down the elevator and you're right at the entrance to security.

Minus: No. I loved everything!

Plus: Everything! We were treated like royalty every where we went in the hotel. McCoy's restaurant was excellent. Again the staff treated us like royalty and the food was excellent. Will definitely stay here again.

Minus: Nothing was bad.

Plus: Nothing

Minus: Left two necklaces there. Staff stole them. Nothing was done. Talked to head of security said they would look into it. They called back said they weren’t there and the room had already been cleaned. We are 100% sure we left them. No doubt in our mi

Plus: locaton

Plus: Nice spacious rooms, good facilities gym open 24hrs, pool, restaurant and good cocktails

Minus: The fact I was charged 2 different prices and it was 100dollas more to book in advance.

Plus: The Hyatt Recency offered a good value stayover location , perfectly located for mimnimum of travel needed when staying overnight for a connecting flight.

Plus: It is very convenient for having to catch a early morning flight

Plus: I was able to attend State of Florida Board of Podiatric Medicine without having to leave the hotel. Food and beverage service available without having to leave the hotel -- McCoy Bar and Restaurant.

Minus: The relatively long distance from my assigned guest room to the elevators. Difficulty learning what the applicable "state rate" is from front desk personnel.

Plus: Att det läget var så bra

Plus: The room was very nice and comfortable. The valet and bellhop service was great and quick.

Minus: I didn't like the location of the hotel. Room service was over priced. Too much walking to reach rooms and pool.

Plus: Mycket skönt att efter en lång flygresa kunna ckecka in på ett välfungerande hotell på flygplatsen. Mycket trevlig och hjälpsam personal i receptionen.

Minus: Nej

Plus: Wonderful located just above the departure- and arrivalhalls

Minus: The airco in the Coy restaurant made it much too cold......

Plus: It offers just what is required after a long international flight where one is looking for a short period of relaxation before continuing to the final destination

Minus:

Plus: Convenience and close proximity to the airport - especially if you have to travel early in the morning.

Minus: Because we requested an earlier booking than 4 p.m. on the day of our stay, we did not get adjoining rooms. It would have been nice to have been informed of this when we called or when we checked in so we could have made amendments then and there instead of being relocated once we got to our rooms. We were travelling with an elderly person who could not stand or walk for too long, which made it that much more of an inconvenience. However, with the bellman assisting, amendments were made on the spot, on the same floor and only a few rooms away within a matter of minutes. Though the rooms were not adjoining, they were still next to each other.

Plus: Convience

Minus:

Plus: very convenient location, if you need to stay in Orlando overnight between the flights

Minus:

Plus: Läget

Minus: Bekvämligheter

Minus: Om jag inte skulle ha blivit debiterad varje dag var jag där för parkeringsservice och självparkering med bara ett fordon, verkar det vara lite svårt att parkera ett fordon i två olika parkeringsplatser samtidigt

Minus: Hade inte kallt vatten på vår våning. Andra jag reste med hade inte varmvatten. Det fanns mögel i duschen. Väggarna är tunna så att du alltid kan höra grannarnas TV.

Plus: Rummet var rent, bekväm säng. HBO-kanaler gratis.

Minus: Parkeringsavgiften varför.. Inga kylskåp på rummet. Utvändiga ingångar till rummet gör det högljutt. Borde åtminstone ge oss en gratis flaska vatten. HBO-signalen hackade.

Plus: Personal

Minus: Badrum

Plus: Personalen var mycket trevlig. Massor av aktiviteter.

Minus: Badrummet behöver uppdatera/rengöring

Plus: Ingenting

Minus: Bilder online visar ett trevligt hotell, men när vi kom för att checka in fick vi ett rum i fastigheten intill som ser ut som ett motell. Vår "hotell" rumsdörr öppnade upp till parkeringen. Dessutom är deras $19 per dag semesteravgift som jag inte fick veta vid incheckningen.

Plus: Jag älskar den kostnadsfria cookien när du checkar in.

Minus: Jag tyckte inte om att konstruktionen pågick utanför mitt rum, särskilt inte till priset. Dessutom hatade jag att ta reda på att det inte fanns någon kostnadsfri frukost.

Plus: Läge

Minus: Kundservice

Plus: Mycket vänlig personal!

Minus: Hår i badrummet som inte var mina.

Plus: Kvalitet

Minus: Ingenting

Plus: Läget och bekvämligheterna , kvalitet på maten.

Minus: Bullriga grannar. Servitrisen var vänlig men servicen var mycket långsam. Medan restaurang var nästan tom!

Plus: I liked the location of the hotel and the pools. And the housekeeper was great even though the rooms could not be clean due to Covid, she still was about to provide the things we needed to clean our own room.

Minus: I did not like that I had to call the front desk about the same issue over and over. And the issue was not fixed, nor were we compensated. And we traveled to Orlando from Columbus,OH.

Plus: Location

Minus: The price did not match. I was supposed to pay $161 dollars and in the hotel they charged to me $189 dollars.

Minus: Trash cans got full very quick so looking for a trash can every morning was ridiculous, they should empty the trash cans early every morning. I was not informed that housekeeping was canceled and that alone speaks for itself. There were groups of kids at the pool really loud and no parents, maybe there should be a rule that kids under 18 need to be accompanied by an adult. Also the last thing which is horrible was the smell of the water. It’s smelled like raw sewage. You try washing your hands and taking a shower in that!! Every time we entered our room it smelled like the water and it didn’t smell like that until we started using the water. I called the front desk and they said it’s because the hotel wasn’t vacant for a while....then maybe y’all should’ve done a water test or ran the water to the rooms for a full day. Y’all jumped the gun on opening so fast I guess. Also if I were given the option to select my room on my Hilton honors app, if my room wasn’t going to be available then y’all should’ve notified me. I got to the hotel to check in and that’s when y’all tell me? At least my stay at the Hilton in Hawaii was much better than this one because had this been my first stay, I can guarantee it would’ve been my last.

Plus: All the amenities for the children.

Minus: I am disappointed that they no longer serve cookies at check in.

Plus: The resort pool and location

Minus: Our room water (sink/shower) smelt terrible

Plus: Huge rooms with lots of space, friendly, helpful, hard working staff and great amenities. Gotta get back there ASAP lol

Minus: Loved everything.

Plus: The rooms were very clean!

Minus: The description of hotel I assumed it was a tower sta sing hotel not rooms around the property. I feel like with that setup you have more worries with the things being done outside of room. The smell wasnt the most pleasant and felt like there was no security driving around to maintain safety

Plus: Pools

Minus: Did not have room clean

Plus: I love the location it was close to everything.

Minus: Water kind of smelled like eggs. But I’ve been told that’s just Florida water.

Plus: Great pool area

Minus: Room floors are peeling and need replacement. Too much of walk everywhere

Plus: The freshest of the room

Minus: I did not like how you have to pay for parking . And upon booking I do not remember seeing anywhere online where it mentioned parking was 18 a day . I also didn’t like how the water had a bad smell to it upon opening it to shower .

Plus: Very close to the exhibition centre

Minus:

Minus: Check-in clerk unable to provide several guests (not just me) card keys that actually worked, causing delays at getting into parking lot and then into room