New Orleans hotell

The location is great for events downtown. I like to walk, and the central location is nice. Staff was really friendly. We were there for a show at the Saenger which was just a couple blocks away. I would stay there again I didn't like the parking setup. I don't know where the garage was, and you have to stop right on the very busy Canal street and valet. It was pretty much a zoo in front of the hotel the whole time~ But again, the staff was helpful and friendly

Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.

The crown plaza is a nice hotel. Older but nice You cannot go outside without someone on the sidewalk wanting money, cigs, food.....something. I had one person start cursing me because I wouldn't give him anything.

Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount No breakfast included

Gorgeous, clean, affordable Nothing

Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group. Small room

Perfect location to explore new orleans The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!

Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!

large rooms, view of river, lighted pool, nice lobby, locations not crazy about wifi in room.. took fee off the bill but was confusing.

The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.

The rooms were clean, rooms comfortable, location great, and the staff were accommodating. There was no fridge in the room, and free wifi was only on the lobby.

Great stay with a great staff. The hotel is located on the riverside which allows for easy access to the river walk, the auditorium, Harrah's Casino and Drago (which is in the hotel).

Riverside view, mall access from hotel, cleanliness Pool closed due to weather, could have used a microwave and unclear channels.

The room had a mildew smell

It was very close to the French Quarter Festival activities. The rooms were nice and we loved having appetizers and drink at the bar after a busy day of activities.

Every one of the staff went out of their way to help us. Very enjoyable stay. No refrigerators! Really needed in that climate.

Staff were friendly and helpful. Room was spacious and comfortable. Hotel was quiet and away from the constant noise of Bourbon Street. Many art boutiques and cool shops along the road to browse in. When I first checked in I was given a room that was already occupied so I had to cart all my stuff back to the front desk. My tub did not drain properly. I complained twice but it was not fixed. I left something in the room, called, was told to go to a website to report it but as of today have not heard anything about the item I left behind which has a high sentimental value.

Location - close to great places to eat, shopping, and Bourbon street. The doormen were very kind and helpful. Lots of drunk people everywhere... but that Bourbon street for ya! Also, housekeeping didn't come to our room one day. At least it wasn't clean when we got back at 5 pm, and at that point I wanted a nap.

Felt secure at night as there was a security guard by the elevators. Small lobby area, which can get loud. Felt secure at night as there was a security guard by the elevators. Nice to have a pool, but we didn't get to use it. Wifi worked well. Room was okay--bathroom small with very little counter space for belongings. Housekeeping occasionally not restocking soap. Found stain on blanket; staff did replace. Small lobby area, which can get busy and loud.

This hotel is near the chaos of canal street and bourbon street but off them just enough for a quiet nights sleep. The staff were friendly and they did a good job making up the room daily. The highlight was the doorman, Glenn. He was nice, knowledgeable, and knew a lot about the area.

View from room Tired liooking

The Westin is located on the riverfront, about a four or five block walk from the heart of the French Quarter. We loved the extra walk back and forth to meet friends given all the food indulges in NOLA. Staff was fabulous.

I really like the proximity to shopping, restaurants, and the aquarium. The restaurant was closed

When we travel to New Orleans, we stay at the Westin. It is a great location. We can walk to whatever we want to do or take the trolley. That we couldn't stay longer this time.

Beautiful hotel very comfortable I have two $50 charges on my credit card upon arrival that were poorly explained and I was told they would be refunded by now but they have not been. It feels like the hotel is charging me the difference between the hotels.com price I paid and the walk in price.

Staying on the corner of Bourbon Street and Orleans St was perfect. The staff was very friendly, including valet and bellman. We didn't ask for much, but we were given a lot. The free drink at check in certainly didn't hurt! I also really liked the beautiful area in front of check in. It reminded me if a formal living room, and any time I stopped to sit in there I met other guests. It was just so homey. I didn't like the parking fee. I booked through Trip Advisor and it said parking, but nothing about the extra fee. I think it was more the surprise of it that kind of bothered me. Also, I'm not certain the air was working. It wasn't hot, but it wasn't cool either. That said, we never mentioned it to the staff, given we were only in the room to sleep, so I think they would have fixed it or moved us had they known.

- Location, location, location. Traveled with a friend and this was incredibly convenient to everything we wanted to do in NOLA. I'd absolutely bring bikes if you have the means, makes the city a lot more accessible and reduces transportation issues. - Pool - Staff was awesome, very accommodating even at the last minute - it's clear that they all like their jobs - Stored our bikes in the room downstairs so they didn't take up space in the smaller room and the doormen were always available to open it up for us. Before we found this out they kept our car in a gated lot close by to make sure our bikes were safe on the car. - Free drinks at bar are slightly misleading... Not a total scam but just make sure you want well liquor and add up the cost prior to making it a double with "premium" liquor. - Valet can be slow but they did give a heads up that it would take 40 minutes at some times. - Depending on where you are in the hotel you may have a way to walk down the halls to your room but this isn't really a big deal. - Truly not that bad - if I HAD to pick bad things this is what I remember but I would absolutely stay there again.

Everything. The people working the desk when we checked in around 10pm were exceptional employees. N/a

Really enjoyed the Historic aspect of the Hotel. Very opulent, and had wonderful informative signs regarding various history of the building. Staff is really good, polite, and helpful.

I can't even put into words just how amazing the staff were. Every single person I met was so friendly and accommodating. Even going as far as making me a make shift shower chair due to my ankle being broken and needing assistance. Every need was met and then some! The ONLY issue we had was the sensitivity of the room keys. We had to have them remagnetized every day sometimes numerous times in a day.

Beautiful hotel with friendly, efficient staff. If you want to stay in the heart of Bourbon Street this hotel is it. Upgrade to Balcony suite for a perfect stay. Everything was great.

Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing

Staff. Comfort. Location. Jazz lounge. Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm

I enjoyed the location, clean rooms, pool, staff, bed, nature sounds from radio, and smell. Noisy at night due to burbon st, but that was expected. Nature sounds come in handy.

The salt water pool was nice. I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower

right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff

Room was excellent and very comfortable view was spectacular I was ticked right off at the $48 parking charge. I likely won't be back. I would rather this information be included right up front when booking.

They gave us a King rm instead of a double that we booked , we had 3kids with us. No double rms available so they upgraded us to a suite and gave us roll aways for the kids. Room was gorgeous,49th floor with wall of windows (amazing view of city and river) plus gave us a $100 in house credit. Totally made up for their mistake. Hotel and location was great. Parking was $43 per nt

Very poor insulation between rooms. We had to move from our first room, as it sounded like our neighbors were inside our room. In our second room we backed into the elevators and heard that constantly, but it was better than loud voices.

I love the location and the luxury part of the hotel. The expensive parking.

Royal, old-fashioned feel consistent with New Orleans old city. Room was a bit smaller than expected, but sufficient for a couple.

In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.

Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again

The historical atmosphere The valet parking garage was a bit tight to manipulate

Elegance Central for visiting French Quarter Customer-Friendly Historic Small room for Big Price

* Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected

Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.