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Staff was very friendly. Rooms are nice and clean. My stay was very comfortable.
Good staff Dirty room - stained carpets and furniture, cracked marble. I reserved an upper floor room but they lied saying no upper floors were available. This hotel is run by scammers. All the things inside the hotel are extremely expensive. They charge US$10-15 for mini bar drinks plus VAT etc. Internet was $27 for 24 hours -- even 4 seasons doesn't charge that! They rip you off every chance they get.
place had good ambience . some of the staff were not as helpful as other similar hotels in area
Room is clean, Gym is decent., food good. In spite of booking and being given a "non-smoking room", the room still smelled smoked in. I think it is their ventilation system. If you are a smoker, the hotel is fine. If the smell of smoke bothers you then I would not recommend it.
The employees is the greatest strength of this hotel. People are very friendly and accommodating. I felt at home right away when I checked in. Convenient location and close proximity to Shoe Mart and Harrison Plaza. What I really appreciate was when I told the restaurant that I have a flight in 2 and a half hour, they put priority on my order and the food was prepared expeditedly. When I was on my way to the airport, the security went outside the hotel facility to flag down taxi outside the facility. I really appreciate the employees Class A service. I want to go back to this hotel again next year. I highly recommend this hotel for somebody who is looking for value for their money good service, nice and clean place to stay.
Close to the airport Hotel needs upgrade
Perfectly located close to restaurants and Robinson Place mall. Place was very clean and the staff members were very polite.
Promo Price. Quick service. the receptionist did not inform me that shuttle service cost PhP 500.00, I already spend most of my pesos and i ended up shortening the driver of PhP 80.00. the rest of my money left were $100 bills. the driver was understanding tho,feel bad about it.
Location and staff were nice. dirty everywhere, odd smells and stains.
Cleanliness and well kept rooms. Rooms
The front desk wasnt clear about the breakfast not being included. The restaurant where the breakfast was is full of cockroach.The waiter did not i formed me prior that the breakfast was not included in the room until after the fact and was intetested more on getting tips than providing good a good service...I was in a hurry to get to the airport and advice them early on so the whole mess from the cockroach infested restaurant to no information to tip hungry waiter to taking a very long time to get the change was just over the top....I would not come back there nor would i recommend it to anyone.