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Super comfortable beds The airport shuttle experience. I was told it would be 15-20 minutes, I waited about an hour before just taking an Uber from the airport to the hotel. And when taking the shuttle back to the airport, the driver was unfriendly.
Clean, quiet, free shuttle, extra helpful staff!!!
The rooms were outstanding. One of the nicest I've ever stayed in. The staff was extremely friendly and catered to my every need. The pool was not heated as listed. The location is only great if you don't plan on seeing what Miami has to offer. Its a really nice airport hotel.
It was quiet. Most of the items on the menu in hotel restaurant were unavailable. there were no restaurants nearby.
The rooms were big and well laid out, bright, and had everything I needed. The staff melted down when a plane was grounded. Over-run and not prepared.
Great room. Great shower. Comfy bed Internet was terrible. Restaurant service needs improvement
When I first pulled up and they didn't have a let I was a little worried about my choice of hotel, but once inside I realized this was an amazing hotel. The room was incredible, the shower was to die for, the facilities were relaxing and classy. There wasn't one detail that went unnoticed by the staff/hotel. It's the only hotel I want to stay in when I'm in Miami from now on!
Clean and comfortable Nothing
Fitness center was nice and the rooms/hotel was super clean.
The suite was very clean and nice
The combination of staff anf facility was outstanding. I want to stay there next time. it is a new property, so swimming pool was not available.
I paid for my hotel room in advance, and I paid in full. My flight was delayed and I didn't get to the airport until 3 am. Hyatt gave my room away because I hadn't checked in, and then sent me to a comfort suites. I paid for the room, so even if I don't check in, why give it away?
Quick access to and from airport Very modern and clean Restaurant in hotel has good food choices beyond the norm Late check out only until 2PM--hard for those with a late flight out.
The Hotel is nearby to Miami airport Breakfast is acceptable Lobby service is average Nearby some petrol stations with low petrol- prices (Use your TomTom) A Golf court is nearby, but I could not have any advantage of this.(but backwards of the hotel) No balance available - even not in gym-room - for personal weight control The hotel is a faceless box, as you can find thousends in US
The staff was polite, the breakfast was great, and the shuttle to MIA airport was convenient.
Cleanliness, stuff, nice hotel
This guest did not leave comments about this hotel.
friendly staff, room was immaculate... location was great for me. no complaints
Clearness and interior design
The staff were very helpful. and I did enjoy the room The driver of the bus needs to be spoken to. I waited at the airport for just about 2 hours waiting on the bus. He did pass two times but did not even look my way. I was unable to get his attention. Was helped by bus for Best Western Premier
This guest did not leave comments about this hotel.
I love the room and the staffs' hospitality. The coffee and pancake is amazing. It totally worth 4 stars rather than 3. Not at all. It's beyond my expectation.
Best hotel we stayed at during our vacation.
The restaurant in the hotel Was useful Before we Leave and take our plane. In the lobby, They call us a taxi , the staff Was very helpful.
The air conditioning was nice My room was next to the cleaning room for the staff . They were loud every morning . I didn't get any houskeeping I had to call twice for service
We liked that they had a free shuttle to the port of Miami and free shuttle picked us up at the airport. When we got there with a shuttle full of people we go in line to check in. There were 6 people infront of us and it took us an hour to get checked in. While waiting two people entered the lobby looking for the hotel bar. One of them looked like a bum and the other wasn't much better. It was hot and small in the lobby while waiting. There was not enough staff working. Only one person to check in about 15-20 people waiting in the lobby. The security guard on staff in the lobby did his best to help and even called another manager at home at 11:00 at night to try to get some more help. The rooms were supper small and looked like they hasent been updated in 30 years. We did not feel safe at this MOTEL either. We will not stay their again.
Nothing Water didnt get hot had to take cold showers. Sink was leaking water. Very loud noise. Dirty carpet. Group of men drinking beer by my room door! Its horrible
Very closed to airport My flight that day was scheduled for departure at 8:25am, I was in the hotel lobby At 6:25am, since the hotel is very closed and as they advertised the bus shuttle is 24/7 that was the reason. But I had to wait 1hr for the bus, the street where the hotel is located is crowed and especially in the morning is a mess, ending up on a traffic jam. Passing check point and all of that I was lucky to get on the plane because I was with my carry-on bag.
Rooms dirty, no wifi signal in room. No lift . Unfriendly staff. All in all very bad . Would not consider to stay
Bed, pillows, newer carpet, shower. shuttle was quick and efficient poor tv reception with lots of static on all channels. noisy with lounge below me. hair on floor in bathroom. telephone did not work. poor wifi coverage
Staff tried to help, but were clearly overwhelmed and did not appear to have managerial support to meet the challenges that they faced. There was a party in the room next to us which was very loud. When we spoke to the front desk, they let us know that they were unable to move us as they were fully booked. They made 2 attempts at quieting them at my request, but did not seem to have any managerial support to try other options. My daughters and i got very little sleep and almost overslept which would have caused us to miss our plane. When I called corporate office later the response was tepid, I was referred to the local hotel who called once and left a message. They have yet to return my call and in their message only offered a mild apology. They seemed unaware that a financial consideration, review of their protocol etc were options.
The shuttle buses were on time for the airport drop off. Too loud in our room. heard trucks,garbage trucks and too close to the road. affected our sleep. didn't like view of highway. Most important-our bathroom sink didn't work! Only hot water-couldn't control the faucets. So we used the bathtub faucet to wash up!! The toilet was running and water was puddled around the toilet floor! We were too tired to complain for another room. We told the desk person as we checked out the next am. we only stayed one night. Also-one floor lamp didn't work. Seems like that stuff shouldn;t of been overlooked by the maid or staff!
I choose this hotel because was near to the airport and has a shuttle 24 hours. I need just a overnight and for that was fine. It doesn't has anything to do and it expensive, but for the area was okay. No elevator, noisy, old place, etc.
The van driver is always such a nice guy. He's picked up before and he was great. The fact that this is my third time in the hotel and there's always the same problem with the rooms not getting any Internet signal, especially when ppl like me have been traveling all day long. And for the Love of God... what is that cigarrette smell in the halls and rooms?
value is good needs new maintance people or a owner that will spend money to update things
Comfortable No shops nearby
Close to airport. Shuttle service very good Sub par rooms. Unfriendly staff
The confort n price
I like that the shuttle van picked us up from the airport and gave us info on how to get to the port of Miami for our cruise. The staff was very nice and informative. The breakfast should include eggs though, other than that, everything was great!
Everything. From the time we checked in to the time we checked out . and the breakfast was served and replace quickly. That there were not ice machines on each floor.
Breakfast The airconditioner don't stay on and takes too long too turn on soo cann't sleep good
Clean and nicely designed General Manager was a bit snippy
I only stayed for a night during a layover and everything was pretty good. I liked that there was a shuttle, so it made it easier for me to get to and from the hotel in a less than 10 minute drive. The front desk people were all very nice and helpful. It would be helpful if somewhere on the confirmation email it emphasized that the shuttle had to say HOLIDAY INN and SLEEP INN in order to get in. Another lady and I were upset as we had to keep asking different shuttles which one would take us to our destination. It was a late night when the shuttle driver picked me up so I understand he was probably tired, but he did not have to be so rude. Instead of getting out of the car or rolling down his window to talk to me, he used confusing body language that I did not understand so that seemed to upset him. He did not greet me or say anything when I was in the car. I put my bags away and took them out of the car without his help. Besides that little incidence, my stay was great. I would definitely return again during a layover.
Shuttle Driver from the airport was extremely nice, told me places to go and visit. Very professional. Breakfast in the morning also a nice point. Nothing...
This location was fine for a quick overnight stay between flights. The location and the hotel were quite adequate and the bed was comfortable. Pizza ads were under our door upon our arrival. After a long day traveling, we ordered in, but they didn't show for over an hour and a half with a simple order, after we walked to IHOP for food. We'd suggest this hotel stop this establishment from leaving these ads. Multiple reviews online we later found showed this was a continued issue with lackluster food.
Enkelt att hitta. Bra parkering, Nära till flygplatsen och biluthyrningen. Vänlig personal och trevlig stämning. Bra frukostbuffé även om vi saknade grovt bröd. Nej
bra med shuttle bus to and from airport.väldigt bra frukost
Clearly a sex hotel. My husband and I were unaware of this. My husband was uncomfortable so we left. Aside from that, the woman at the front desk was rude to us from the beginning. If you just want to get it on, I'm sure this place is great, but if you're looking for somewhere to stay before/after your vacation, I suggest the Clarion Inn and Suites, about a mile down the road.
Great staff, breakfast and services. Hotel looking a little tired.
The Hotel per se is quite old, but the staff are so great an friendly that for sure I will be there again and again...
I had a few problems with flights and checking in late, the Hotel staff were very helpful at rearranging my booking. The breakfast I thought was very poor. And it finished on the dot no messing.
it has coin laundry,great location,frendly staff smell of the room
It's a comfortable place to stay if you have to spend the night in Miami because of your flight schedule. Friendly staff and reasonable breakfast. I didn't like that I had to wait an hour at the airport before the hotel shuttle arrived. They say it's a maximum waiting time of an hour, but it wasn't very busy and it's just too long if you're tired after a 10 hour flight.
Room was clean, compfy and quiet.. No pool, no good restaurants nearby..
Lågt pris var anledningen att jag hyrde det och närheten till flygplatsen Vatten rann ur kranen I badrummet, packning måste bytas
Att det var billigt Ja, frukosten var ingen frukost (toast och inget mer, endast mellan 8.30 och 9.30), kackerlackor mm, men det var i allafall billigt!
Man får vad man betalar för. Hotellet är lyhört och lite stökigt. Hela hotellet är gammalt slitet.
Tyvärr ingenting. Renligheten mycket dålig.
Närhet till flygplats, hämtning av shuttle vid flygplatsen. Aldrig upplevt sämre städning. Oerhört ofräscht. Tuggat tuggummi fasttryckt på ett sängbord 2 mornar I följd osv.......
Near the airport.Nice and modern interiour. Good bed, big tv screen. Breakfast room is on the top floor overseeing the air traffic. Beautiful panorama. I was very pleased with the free wifi connection. If you don't have a computer, you can use one of the Mac's in the lobby, bring your credit card along.
The staff was very helpful and accommodating. The lack of food options. Dish network as the cable provider. The tiniest bit of bad weather and the TV lost the signal.
The distance frok the airport Very cheap room tiny bathroom very low quality for the $111 A night
Staff was nice Too many spiders. Not worthy.
Felt unsafe, run down
The place is not worth the price. The room I stayed in was more than simple, it seemed dirty, although the room was clean. There is a very noisy bar across the street that was still noisy when I left for the airport at 4:30am. All night there where people walking through the courtyard that seemed to be drunk. The office staff was friendly and helpful but I honestly did not feel safe.
Clean rooms, easy to get to/from airport, parking available. Clean, but in a crappy part of town. The room looked like it has not been updated since the 50s. No restaurants nearby other than some really shady dives.
waited for the shuttle bus at the airport all the other hotels buses pass by was not made where that u have to call for the shuttle bus to come pick u up and was not in formed that the shuttle stop running after 10 pm my roommate had to take a cab the television in the sitting are was not working and we was only here for a day there was a spider in the bath room sink and one coming down from the bath room vent
I don't agree with all the negative reviews. No, this motel isn't the Ritz-Carlton, but for $58 a night it isn't bad. The room is comfortable, the art on the walls is decent, and it has free wifi. If you're a family traveling on a budget and don't mind staying across the street from an airport, go ahead. The A/C wasn't easy to control.
Absolutely nothing Room's were dirty and small. Bed frame was broken and could of caused injury. Left twenty minutes after check in.
The hotel was very dirty, and felt unsafe. My new wife and I slept in the car. We didn't want to sleep on the cigarette burned, feces stained sheets, nor stay in the prostitute infested hotel. I just gave them back my key. They would not give us a refund. DO NOT STAY HERE! There is a Days Inn right around the corner.
The room was ok. Ok bed. Wifi worked good. No safety locks on the doors, no door bolts, and outside hallways. the tub drain was clogged. 3 inches of water in the tub when showrring.