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The staff was great, the location was perfect for my needs and the bed and shower were great. Some things in the room weren't usable. For example, there were drawers in the closet that couldn't pull out because they were blocked by the closet door. There was plenty of storage for me because i was traveling alone so it wasn't a big inconvenience.
Spectacular hotel with luxury and adventure -
Dolphin Bay var behållningen. Hög säkerhet på hotellet var oxå ett plus. Personalen verkade stressade och trötta på turister i reception och vid hjälpdisken. De mest serviceinriktade var vakterna.
Otroligt vänliga vid incheckningen och fixade till extra tid vid utcheckningen dagen efter, inga problem. Trevlig och serciceinriktad personal. Hade varit trvligt att kunna ta en öl, tycker kanske att ett 5 stjärningt hotel kunnat ha shuttelservice till flygplatsen
Staff is good. Rooms are dark so you can sleep well. Rooms are very noisy they're not sound proof at all sp. when other room person using a bathroom you can hear water and flush noise. I wanted a connected room because of my children but they didn't provide me.
Yes..little bit gòd but not perfect ..Middle class hotel More clean want ..And far away from city town.It is problem
Bra frukost, trevligt och rymligt familjerum, fantastiskt kök med allt! Kul med pool för barnen. + med dvd på rummet. Små trånga hissar och för få. Tyvärr nonchalant personal i incheckningen.
Bra barnvänligt hotell med en underbar pool. God frukost, trevlig personal, bra transfer till stranden, rent fint rum, bra läge. Hade önskat daglig transfer till stranden, gärna till olika stränder.
Rent och fräscht, bra planerat med flera cafe/rest/pub val. Snygg still/dekor.
mycket prisvärd hotel var inte tillräcklig med hiss
Bra hotell med trevligt bemötande och hjälpsam personal.
Great room and service.
near exhibition center,close to downtown,near train station. old furniture,specially sofas,windows can not be opened,result in smiley smoking floor.
The hotel location, the architecture is nice. The rooms were very spacious, and we got a free upgrade to a one bedroom suite, which was very nice of the staff to do. The gym and the pool seemed a bit odd, as a layout. The bathroom fixtures seemed a little outdated, but worked fine.
Big room Bad smell in the room
I like the architecture, location and friendly staff o the this place. Combine them with the great price and you will surely be satisfied. I wish they had a controllable Air conditioning system, it was a bit hotish. Also, the pillows weren't comfortable at all. I've stayed at 4 stars hotels in dubai that had far better pillows.
staff car parking
Room, location, hotel, staff, I travel a lot, but In short I loved everything about the hotel. Thank you very much for an amazing stay. I didnt like that i didnt stay in this hotel on my previous visits to Dubai
Excellent staff (concierge can answer almost any reasonable questions about Dubai), very comfortable room with all facilities that I wanted, good (though expensive) food. Breakfast was excellent in quality and service, but price was too high. Hotel location is good, but due to multi-lane roads immediately north and west of the hotel, it was difficult to walk to nearby places like Dubai Mall (The hotel has shuttle service to Dubai Mall about four times a day.).
The staff and services were excellent. Room was quiet and comfortable. Room decor is dated. Furnishings and walls are banged up.
Being offered suitable accommodation at an excellent price in a City where winter prices are substantially increased during the tourist season. The rooms were generous and very comfortable. We had a seaward facing room and as such were subject to the background noise of the Metro. In the future I would request a rear or side room instead.
Price for value given nothing
Just the location, that's about it. I stayed in the apartments tower, even though my booking had been for a room in the hotel ("suite"). By far the worst stay I've had in Dubai, and I've been there many times. There is no chance this hotel is rated 5 stars, it's fraudulent or old and needs to be updated. The hotel lacks energy, lacks a buzz, the bar is packed with hookers, TVs don't have the right channels (Aljazeera/Bein football ones to show crucial Champions League games), the restaurants are on the 24th floor and look like a 3-star hotel's restaurants at best. Their seating and tables are old, and doesn't look luxurious at all. Let's put it this way - I'd be embarrassed to take a colleague there for a business lunch. The hotel itself is dark from the inside, despite a ton of sunlight and unblocked view on all sides. Inside the rooms, the carpet was smelly (probably old) and the bed/cupboards were old with scratches and all. There was barely an office desk to do any work on, and the kitchen was too big for the place. Overall, this hotel is equivalent to a nice 3 star in the US / Europe. I didn't mind the policy to allow gents to take "guests" (girls) upstairs because that's the only consolation one deserves to get for staying at this crapchute.
very nice romantic loby soicialy at night restorant and very quit the smell of the room fulled of tabbaco
this is a new-build hotel built in early 2015. The materials for the room are excellent with special floor tiles good quality carpet frameless glass shower doors and Granite bathroom countertops. Some interesting features are there it has electronic light switches which basically control the lighting through a scene which is very interesting and cool. The view of the creek is amazing. I used the pool which was great as well as a poolside bar where you can drink smoothies while sitting in the pool. The gym was excellent. valet parking is free if you are a guest which was very convenient.
The staff were great. Especially the team that cleaned the rooms They would not adjust my rate to what everyone else was paying at the conference because my assistant used booking.com. It may prevent us from using it in the future
most thing i like about the hotel is comfort and luxury. i did not like about the hotel the cleanliness was very poor.
the food varaity at the resturan i left my room at 8;00 am & return at 02.00pm the room was not clean yet then the cleaner come withen my stay at the rom
I liked the hotel facility and the service standard. I didn't like the food smell in the hotel lobby
The hotel club floor is clean and luxurious and staff are friendly and attentive The noise from the Octoberfest tent spoiled our stay completely. We complained to the GM on leaving but as yet no reply. Noise continued after 12.30 at night. We couldn't hear ourselves talk & we were on 11th Floor!
everthing was perfect. the staff was outstanding. especially the front office manger tarek help us a lot. we are travelling a lot and it was our best stay ever and we will come again.
The conference I attended, the bath room design, TV sortiment and the swiming pool. Bed lamps as in many hotels not made for reading in bed. Later check out than 12:00 would be appropriate.
Its normal nothing specific The voice & sound move from room to room
*Customer service: Excellent from check in to check out. *Cleanliness: Everything seemed so clean and polished. *Room Service: Every order was perfect.
Personalen var fantastisk och hotellet håller hög standard i de allra flesta avseenden. Poolen känns kanske lite "inklämd" mellan husen på innergården.
Fint hotel, med fina rum. Mycket för pengarna. Trevligt badrum Hotelbilderna antyder att poolanläggningen skulle vara fem ggr större än vad den verkligen är, man känner sig lite lurad på plats. Något hårda sängar. Brandlarmet gick på hotellet , men det var mycket dålig information i samband med detta från personalen. Lik väl här, så kostar frukosten för mycket, trots att den är fin. Köp frukost på stan i stället.
Utmärkt hotel med mycket bra mat. Fantastisk service av en alltid lika vänlig och uppmärksam personal. Vacker och inbjudande trädgård med pooler. Hade bokat Club Rotana och det var ett bra val, tyckte mycket om Club Loungen på 14:e vån. Hotellets läge mittemot Dubai Mall och Burj Khalifa absolut suveränt! Lätt att med taxi från hotellet nå alla andra sevärdheter och intressanta platser i Dubai. Jag och min man är mycket nöjda med vår vistelse på Al Murooj Rotana och ser fram emot att komma hit igen.
Club floor gav mycke mervärde för pengarna. Större rum, afternoon tea, pre dinner och egen frukost samt fri transfer till flygplatsen. Fint poolområde och trevliga prisvärda restauranger. Nära till shoppingmall. Den utlovade strandklubben hade ett extremt högt tilläggspris. Bättre åka till Jumeria Beach park eller Al Manzar park som har bra service och ligger bra till.