receptionist refused to speak English, we were supposed to pay for mineral water that was offered on the table with no pricelist (looked as a welcome gift)
The rooms were exceptionally clean and comfortable. Very simple design and all the things you need with none of the fluff. The location is right near the city center with free safe parking and the staff is incredibly friendly. The breakfast is excellent. Highly recommended hotel in the center of Ostrava at a great price.
Clean and good value for money Nothing - surpassed my expectations
Reasonable value, staff was helpful to find locations in city Very difficult to find, even following hotel directions, limited English made difficult to negotiate extend stay at a reasonable rate
service was way above regional standard. Rooms are very well made and an extra effort is made at all level. Probably the best hotel experience I had in Central europe.
The hotel was located just in the middle of our two days trip, good location for overnighting for very fair rate, that corresponds to service.
Very nice and causy hotel not far away from Ostrava-centre, quiet surrounding, lot of sport activities (tennis, soccer...), very friendly staff breakfast a bit small - but acceptable
This is a 4-star hotel and I could reserve it for 38 Euro. It was amazing value. The features of the hotel all correspond to the 4 stars, not the price I paid. :) I liked the bowling there, and the Restaurant next door. The staff could be more friendly, cleaning people, Brekfast staff is not smiling to the guest, not greeeting them. At this level I think it is obligatory. Reception was notably exception. The person there spoke fluent English and was very professional. I wanted to take the advertised massage howeved I was mamazed to hear that I need to reserve it at least 1 day earlier. Therefore I could not use the service.
looks modern and has enough parking places The rooms are very small and noisy. and if there are some activities going on in the place down stairs you hear everything
The services,meals,staff no
The hotel was not cheap, so I expected a nice hotel. And it was.
Nice clean hotel which is outside of the city. Rather close to a trainline, during nights no problem but in the morning outside it was a bit noisy.
I liked the fact it was out of the mainstream of the city but close enough that a taxi was cheap into the City. The location was superb and the staff more then helpful. It was very clean and the rooms were very spacious. My room was a little hot and no air conditioning. Therefore had to sleep with windows open and got bitten numerous times by mosquitos. But not a great problem and certainly did not spoil my stay.
Ett lugnt välordnat hotell med mycket trevlig och tillmötesgående personal
De flesta kunde inte så bra engelska...
Fräscht stort rum, som man betalar får man. Mycket dåligt frukostutbud, höll inte den förväntade standarden på et 4-stjärningt hotell tillhörande Clarion. Därför rek. jag det inte.
Utmärkt hotell med bra restaurang Svårt att hitta dit står fortfrande under namnet Atom
Very new, modern, well-designed. Excellent, continental-style breakfast with the best fried eggs I have had in a European hotel! Also lovely fresh french baguettes. I would have given it 'excellent' for cleanliness apart from the fact that when I first went into the room, there were at least a dozen dead flies on the window sill and five on the bed itself. Very off-putting. However, everything else was extremely clean.
Reception desk staff was very helpful, professional and friendly, room was nice and clean. Credit card terminal was "temporary" out of order (forced to pay cash) in combination we have accidentally locked wallets in room safe was not nice at all. Well, in nearly 24hrs we were able to get our wallets back but for extra money charged (25USD approx). When trying to discuss about that with hotel manager we have got 2 options pay that or to be evicted - well done!
Very good location, best value for money in Ostrava
Smart, modern hotel situated in city centre. Room, comfortable. Good breakfast with real fruit juice instead of squash which one normally gets in the Czech Republic. The street outside the hotel came alive at about 22:00 with crowds of people and fast food stalls and stayed like this until 7 in the morning. There was no air conditioning in the room and in hot weather one would have to open a window which would bring all the sounds and smells of the street into the room. Breakfast did not start until 8.
located at nice place, very clean rooms, free wireless connection, the central aircondition working very noisy, sometimes its difficult to sleep.
good location poor breakfast, no water at the breakfast, they are selling water 25 KC( about 1 EUR). never seen this before.
Utmärkta rum med modern design. Överhuvudtaget ett vackert designat hotell med utmärkt restaurang och bra frukostbuffé. Bra service ifrån samtlig personal. Vi kommer definitivt att använda Park Inn kedjans hotell igen. Möjligheten att använda internet borde vara kostnadsfri för hotellgäster
Det var ett nytt och frächt hotell ,med trevlig personal,lugn och skön atmosfär
Det mesta var alldeles utmärkt,bra service från receptionen när man undrade något elr ville boka taxi till tidig avresa. Jag har mycket svårt för de stora oversize kuddarna i sängen,de verkar vara på alla hotell i Tjeckien och även i Slovakien. Kuddarna går ej att forma till så de blir sköna/bekväma att sova på.Bokade 2 st rum samtidigt för mig/dotter och väninna/dotter men vi fick bo på olika våningar,det va lite trist faktiskt.Sen gick våran dörr i baklås så vi blev inlåsta på rummet innan de fick upp dörren och byta lås.
Nice atmosphere of old castle, very friendly stuff and good restaurant.
The Zamek Zabreh is not a good hotel. It is an excellent hotel. Make sure you visit the brewery the beer & food are fantastic. I would recommend it without hesitation. Not very easy to find, make sure you have the location on your map/sat nav or you will drive past it.
very quite hotel i like this point wirless internet connection in some rooms is zero in some other rooms is okay.
Very stylish, and a great pivnice downstairs Price above the norm for the region, but worth paying extra
very nice building , good restaurants and excellent pub , staff very helpful difficult to find if you drive , no road signs , no sign in the hotel
Clean rooms, friendly staff Location is not too close to downtown
good restaurant, location, value for money
very nice and romantic place, old castle style, stylish rooms, very friendly persons, clean, nice restaurant and nice pub with own brewery, car park nothing
Refreshing, distinct antidote to jaded business/tourist hotels. Friendly, helpful staff, excellent food & clean, comfortable room.
Staffs are friendly and kindness. It is a bit far from Ostrava downtown.
I was attending a sporting event at the stadium next door. It is a location specific hotel and about 15 -20 minutes from the city centre by tram. Be aware that no staff speak any English but you can make do. Breakfast every second day is good the off day is pretty average. Internet is included and there are no English speaking tv stations.
I arrived on a Saturday at 19:00 and no one was there. there should have been someone at the reception until 20:00 according to the website info. The entire hotel was empty except for me. There was no bar/restaurant open, no telephone available, no employees on-site! They had a golf tournament as of wednesday and I had to move to the Hotel Brioni in Ostrava. This despite a confirmed reservation. Questions about golf instruction were never answered!