Tallinn hotell

Plus: Allt var oklanderlig och under ordnade former. Personalen var enastående. Rummet var fridfullt och lugnt.

Minus: Till temperaturkontrollen i rummet fungerade inte fungerar ordentligt.

Plus: The staff was patient and amazing and it was a wonderful first experience in a Hilton hotel I will surely come again. And the price for a wonderful room was very good too.

Plus: Spa och frukost som e bra..

Minus: Personalen är riktigt dålig på att serva i restaurang och lobbybaren..

Plus: Väldigt rent och fint. Fin utsikt över parken mittemot hotellet. Trevlig personal och gångavstånd till allt.

Minus: Vi fick en frukostlåda då vi var tvungna att åka till flygplatsen tidigt på morgonen. Fick då endast en liten macka och lite frukt. Vi blev besvikna då vi betalat extra för frukostbuffé. Hårtork fattades även på rummet.

Plus: Location great. Room view was wonderful. Comfy beds. Basically room was equipied with everything you need. Helpful staff. Hotel exeptionally clean , and looks like a new . Spa area elegance and stylish.

Minus: No complimentary water in a room (only for additional charge , if U not a club member ) strange for such a high class hotel. Saunas was not working (but only because off post quarantine measures) Bar was shut for the same reason. Breakfast for 20 eu..a bit overpriced.

Plus: The staff were excellent. Very helpful

Minus: Nothing bad

Plus: The room was extraordinary - the bed was very comfortable (king bed), two versions of pillows (harder and softer, size the same), perfect bathroom with bath and walk -in shower area, wall was of lightly darker glass between the main area and bathroom (big bonus : ) Perfect view from the 10th floor. Lighting was well adjusted/adjastable. Plenty of room for cloths, extra surfaces for everything. The lights in the room made the room cozy but elegant. Good coffee Nice sortment in the minibar Excellent

Minus: I found some dust : ) (not in the room but at the lift are)

Plus: Stilig och vacker intedning. Rent och trivsamt överallt. Lugnt.

Minus: När får jag deposit tillbaka? Några har fått det på kontot redan, men inte jag?

Minus: Mycket liten obekväma rum!

Plus: The sea view, the 22nd floor - a magnificant view of the old town, the harbour and especially the wonderful sunset. The staff is very professional and friendly. Breakfast is really good. Elegant breakfast room with a view to the park.

Plus: Frukosten var utmärkt.

Minus: Vi hade familjerum som jag hade uppfattat som 2 separata rum men det var ett ganska trångt rum med bra dubbelsäng och dubbelsäng i bäddsoffa.

Plus: Bra läge vid spårvagn, gamla stan och shoppingcenter. Bastu på rummet. Utsikten från rummet.

Minus: Vi hade bokat för tre personer, men rummet var inte förberett för mer än två personer. (Sängkläder, handdukar, mm, saknades för tredje personen) Dålig sovkomfort för tredje personen på soffa / extrasäng. Störigt i frukostmatsalen.

Plus: Nära allt och jättesköna sängar!

Plus: Läget var utmärkt

Minus: Rummen begagnade och unken lukt i toaletten,

Plus: Very interesting and informative display about the history of the hotel on corridor walls between the 22nd and the 23d floor when you are attending the Roof top bar. It was interesting to get to know that also Neil Armstrong the first person who landed on the moon had accommodation in the Viru hotel when he did the tour around the world.

Minus: The Roof top bar on the 23rd floor looks very welcoming and cosy ,the tables are well displayed (about 1-1.5 m one from each other) but there is a problem - the music. I wished to have a drink and enjoy the sunset view but the music was much louder than in any gym, bar or dance club I have ever experienced before in my lifetime. The music was so load that the only thought was - to escape from here faster. Moreover, we should take into account that this is the time when the virus is still circulating among the population. If the music is load people should rise up their voices when they speak each to another and quite a big virus load can come out from an individual and many people in the bar may become infected. From epidemiological point of view the ideal situation would be a silent bar with the beautiful view or keeping music on very low. For example, in England the bars and restaurants will be open from the 4th July, 2020 and the compulsory requirement will be to keep music as low as possible to avoid people speaking in load voices and doing forced breath out. It would be very recommended to follow good epidemiological advice in this summer.

Plus: We were given a very nice room for our short stay. Location is great.

Plus: Wonderful location close to the old town. Nice breakfast selection and reasonably priced but comfortable room.

Plus: The hotel staff were always polite, courteous, helpful, and well dressed.

Minus: The service at the reception area was quite slow at busy periods.

Plus: Centralt hotell,ett utmärkt rum och fin service.(Nu hade jag ett uppgraderat standardrum till ett mycket bra pris)

Plus: location

Minus: we were declined with longing the time of staing in the room (reception explained that they had not free rooms)....then i have booked a room by booking.com and it turned out that they had free rooms...so stuff in the recepcion was very unprofessonal

Plus: The sight at the harbor from my room in the 22th floor. The location, which is very close to the city-center. The famous bar/club on the ground floor.

Minus: the poor atmosphere in the breakfast room.

Plus: Närheten till Allt i centrum o gamla stan

Minus: Nej

Plus: Trevligt och behändigt ,nära till gamla stan och shopping, trevlig personal och lugn stämning på hotellet.

Minus: det skulle vara fint med balkonger till rummen

Plus: Det var en bra frukost, som jag uppskattar väldigt mycket. Den kan dock bli ännu bättre, men mer att välja på. Trevlig personal i matsalen, dock fick man nästan hålla i tallriken innan den försvann från bordet. Fräsha rum i den nya delen som vi bodde i.

Minus: Nej! Det fyllde helt mina förväntningar.

Plus: -

Minus: -

Plus: At a glance, old city center, shopping center, restaurants, cinema, bowling...

Minus: Standard room is wothout aircondition so it is very hot during summer.

Plus: room was clean

Minus: the room was located on the sun side of the hotel and there was unfortunately no air conditioning in the room, by opening the window it became very noisy due to the pubs, people and traffic down stairs The room was nr. 1528

Plus: Vissa i personalen mycket hjälpsam. Andra inte så mycket.

Minus: Belysning i badrummet dålig.

Plus: frukosten bra, för starkt kaffe tycker inte om apparat kaffe. tycker också att bra med pool

Minus: dyr morgonmål, borde tillhöra hotellbokningen

Plus: Hotel itself is really good. As we had a family room, the view was towards old town and Toompea. It is right on the border of the 2 parking zones, so we did not had to pay as we left our car on Liivalaia street (free for nighttime). There is really nice sauna and pool area at 26th floor so do not forget to take your swim suit with you.

Minus: As we had a family room the interior of the room could be more bright. The main tones were gray and dark brown. Little bit depressive do not you agree?

Plus: Bra sängar jämnfört med andra dyrare hotell i närheten. Tyst om natten.

Minus: Parfymen "Air freshener" som sprutas ut i luften. Tyvärr är dom inte ensamma om detta. Bättre att städa oftare än dölja gammal smuts.

Plus: 15th floor room and excellent view to the city. Bed was very comfy and stuff friendly. Excellent value for money! Will return definitely.

Plus: Breakfast was EXCELLENT!

Minus: My stay was too short!

Plus: Spa was nice

Minus: Breakfast very poor

Plus: Stayed with husband in room 1518 , great view ! But do not take this room if You want good jacuzzi : ) next time trying to check if it can be arranged ! ? Open-Air-Parking : 10 eur / 24 h = across the street !! We did not Like shower room but as we paid offer-price , we do not compLain and gave 10 points !

Plus: Morgonmålet var superfint och all annan service var bra..

Minus: Att vattnet på fredag morgon var iskallt. Kom inget varmvatten och då man sa till om det så var svaret rätt likgiltigt. Poolkillens beteende

Plus: The beds are very very good! The breakfast is very good too.

Minus: We had booked through booking.com the room which was "with view on the old town". Though it was written on the confirmation document, we still got a room with view on the opposite side: soviet buildings and gas station! Make sure about the view before!!!

Plus: Excellent conference hotel! Good when you want to avoid noisy touristic hustle and still within walking distance to city centre. Nearby food and beer cost about half compared to city centre.

Minus: Rooms are simple - three star class. Price is high compared to room size and quality. You can get better rooms with same price elsewhere in Tallinn.

Plus: Bra hotell, nära city skönt spa samt bra frukost.

Plus: close to shopping area

Minus: The shower was poor, water flow too slow and in adequate. Toilet flush inadequate due to same reason. stayed at 7th floor.

Plus: The room was relatively large, well-appointed, with a good view (from 9th floor). Staff was very helpful in every way. Breakfast was excellent in every way. - the best we had in 5 weeks travelling in the Baltic region.

Minus: This is a "new" Radisson Blu in Tallinn, still transitioning from a different management. Be sure and do not confuse it with the other, more familiar Radisson. But, it is a short walk from the one to the other.

Plus: Restaurant

Minus: I wanted a room with hair dryer (it was again broken) and this time I did not had time to complain about it. I also did not get a silent room, nor it was not on upper floor.

Plus: Elegant och fräsch inredning, trevlig personal och bra restaurang. Fantastisk utsikt från hotellrummet på 24:de våningen.

Plus: Jättetrevlig och hjälpsam personal. Underbar och väldigt komplett frukost - inget saknades! Trevliga rum. Bra restaurang, bar och café. Vi kan absolut tänka oss att boka detta hotellet igen!

Minus: Toaletterna är lite trånga/små.

Plus: Varmt och ombonat rum. Maten var utsökt.

Minus: Nej

Plus: Bra läge i Tallinn. Hög standard. Bra service- Bra restauranger.

Minus: Jag sakande sill eller ansjovis till mina kokta ägg till frukosten.

Plus: Staff very helpful

Minus:

Plus: Good breakfast and nice embloyee

Minus:

Plus: Maten var mycket läcker, menyn var annorlunda varje morgon medan jag bodde där. Personalen var uppmärksam och mycket vänlig. Jag skulle älska att komma tillbaka igen!

Plus: Good standard, affordable hotel. Good location for getting in and out of the ferry terminal. Free parking.

Plus: The Spa facilities were great but we weren’t able to experience it as we arrived too late for using the Spa and too early to enjoy the breakfast. The hotel was great in providing us a takeaway sandwich bag with yoghurt and apples.

Minus: The expensive parking on top of the price of the hotel especially when we booked based on free parking. This was changed when we got to the hotel as we book months in advance when parking was still free.

Plus: Great location, close to many restaurants, shops, mall and just 5-8 minutes walk to the old town. Comfortable bed. Clean room. Excellent WIFI. Staff was extremely helpful and always happy to reply our questions! Highly recommend this hotel.

Minus: Pillows were a bit too high or big.

Plus: Bra läge och bra sängar

Minus: Morgonmålet

Plus: The location was great.

Plus: great place and clean, nice stuff

Minus: notting

Plus: Mycket prisvärt boende med bra läge.

Minus: Ingen synpunkt.

Plus: Vi fick två rum med en dörr mellan som kunde öppnas. Mycket fint då vi var två familjer. Läget är super och utsikten är fin mot gamla stan.

Minus: Inget egentligen. Vi var medvetna om att detta skulle vara ett enklare hotell.

Plus: Bra läge!

Minus: Frukosten var urusel, varm yoghurt som stått framme, lite att välja mellan, juicen smakade bara vatten och väldigt få brödsorter att välja mellan :(

Plus: peacefulness

Minus: night snacks

Plus: hotellet var värt för vad vi betalade. Batun i rummet var bra

Minus: morgonmålet är ganska svagt har inte ändrat på många år

Plus: I want to see a sauna or a spa-complex in the your hotel

Plus: Good stuff, fully equipped room with very soft bed sheets. Sauna in the room is very useful after a long day of walking. Very comfortable stay overall.

Plus: Sauna in the room was very nice. Price/quality -ratio was good.

Minus: The odour in the room upon arrival was bad. The bed spread had a very strong smell of old sweat. Otherwise everything was very clean and tidy.

Plus: breakfast , sauna , staff and near the old town

Minus: forniture in the room and no wi-fi!

Plus: Lämpligt läge, rimligt pris. Trevligt med bastu i rummet. "hymypoika" i receptionen

Minus: Otrevliga typer i reception på natten. Slängde bara fram rumskorten på disken. Illa lukt i hela rummet, speciellt i badrummet(mögel?) Svettluktande dynor och sängöverdrag!

Plus: Som jag redan tidigare nämnt är läget ypperligt. Personalen vänlig och hjälpsam. Maten i restaurangen läcker.

Plus: Att det var nära centrum

Minus: Jag hade bokat dubbelsäng men fick jag två separta sängar

Plus: Helt lugnt och stilla.

Minus: Något jag tänkte på att vem som helst (utan att bo på hotellet) kunde röra sig fritt i olika våningar. Inget kortspärr i hissen eller trappuppgången.

Plus: comfortable, informal, relaxing

Minus:

Plus: The location is fantastic and has a stunning view of the old town. With a view like that it is a pleasure to return to your room. Good value and includes a nice breakfast.

Minus:

Plus: Frukosten var bra och det är ett tyst hotel

Minus: Rummet var litet

Plus: Stor svit, väldigt mysigt, miljön kändes äkta och genuin

Minus: Toalettstolen var placerad nästan kloss intill handfatet så det var svårt vid tex rakning och sminkning Borde funnits några krokar i hallen att hänga jackor på eftersom det bara fanns fyra galgar

Plus: Huset hade en äkta och genuin miljö

Minus: Mina tre barn delade rum som var lite trist Borde funnits instruktioner hur kaffemaskinen som fanns på rummet fungerade

Minus: Very smelly bathroom

Plus: Good breakfast, tea and coffee in the room, full mini bar, clean and nice. Great location.

Minus: Room is quite small. I was staying alone and my room was upgraded from single to double, but double room still was small and felt enough just for one person. Also not too keen on wet room instead of the usual shower.

Plus: For the first time in my life I was placed in a room with no table or desk to sit at. I couldn't work with computer that was critical. And there was no room cleaning service in a 4 star hotel, for 3 nights nobody even changed the towels. Looks like the cleaner died from virus. Shower as a whole in the floor with a curtain and no cabine does not meet the 4 star Hotel standards either. But the absence of table and cleaning service were the most critical issues.

Plus: Great location. Very helpful staff

Minus: Nothing

Plus: Fantastiskt mysigt och vindsrummet väl värt priset om man gillar trappor! Toppenläge mitt i stan. Mkt bra frukost.

Plus: Rummet var stort och bra inredning.

Minus: Men badrummet luktade såå illa, wc toaletten läckte och det luktade såå urin.Det var så äckligt. Bäddsoffan var så obekväm, knarrade alla gånger man vände sig.

Plus: Rummet som vi fick efter klagomål på det första rummet var bättre. Jättefin fönsterbord.

Minus: Personal i receptionen (den blonda tjejen) var inte professionell och inte service minded.

Plus: Meriton hotell har väldigt bra läge i gamla stan i Tallinn. Det är ett stort hus från 1300-talet, så man kan verkligen uppleva historiens vingslag. Sängen var väldigt skön och frukosten riklig och gott med mycket att välja på. Rekommenderas!

Minus: Trappan till vindsvåningen var verkligen lång.

Plus: Utmärkt läge.

Minus: Kallt, spec. kalla golv. Icke fungerande TV, åtgärdades inte trots tillsägelse. Ingen städning, först vid 17-tiden dök en städerska upp.

Plus: Centralt läge

Minus: Rummet kunde ha varit lite större

Plus: Location and style

Minus:

Plus: Location and design

Plus: It had perfect location; it was quiet and peaceful; I liked the history of the building

Plus: Very interesting number. A fine breakfast, especially a batch. A hotel arrangement in an old city above any praises.

Minus: Bad noise isolation between numbers and a constant rumble of ventilation

Plus: Excellent location in the Old Town, good breakfast, excellent spa, friendly staff.

Plus: The location of the hotel, friendliness of the staff and their willing for help, the room itself (we stayed at 403), meals - everything was excellent (in respect of the quality-price ratio). We enjoyed the stay at Meriton Old Town Garden Hotel very much.

Plus: Fräscht nyrenoverat hotell. Toppenläge mitt i gamla stan.

Minus: Luftkonidtioneringen fungerade inte så bra i detta gamla hus med många olika prång och korridorer även i rummet.

Plus: Nice sun set view over the city. Cleen rooms. Air condicioner works perfect. Everything like in 5*

Minus: When i in recepcion ask about free rooms they told that there are no available rooms. Only one for 150 eur. But at the same time i see in booking.com rooms for 84 eur. Of course i book trogh booking.com. Then recepcionist ask me to cancel my rezervation bicouse he cant see my rezervation but have room for 84

Minus: Covid breakfast was too simple, not much varioations

Plus: Trevligt bra bar personal trevligt bra personal i receptionen trevlig bra städare

Minus: Allt kan vara billigare lol ljuset i badrummet va dåligt orange svårt när man tar ur och i linser.

Plus: Always a pleasant stay

Plus: Its the best place to stay in Tallinn in my opinion.close to old town,shopping centers and port.friendly staffs.good food.you don't need anything else

Minus: Dubbelsäng åkte hela tiden isär

Plus: Everything was great

Plus: Staff was very helpful. Upgaded us to much better room. Very good expieriance.

Minus: None

Plus: Our favorite hotel in Tallinn. The view is always breathtaking. Room is nice and comfy.

Plus: Rena fräscha rum med fantastisk utsikt

Minus: Frukosten var ok men inte fantastisk

Plus: Good service, nice facilities

Minus: Bad aircondition in the room, and not possible to open any windows. Bit run down, needs an upgrade

Plus: The breakfast. Friendly staff!

Minus: Drunk finns in the elevator

Plus: My room was very comfortable and with a great view. The breakfast was superb and the location of the hotel very convenient. I enjoyed everything.

Minus: No complaints

Plus: Roof cafe, The use of a metal bath,

Minus: 1) Poor lighting in the room, 2) an unfortable arm chair - that was too small to use, 3) water to the bath was only 'warm' on 2 occassions

Plus: Location, the room, fitness center, bar on top, the staff

Minus: The breakfast could be improved, we had troubles with the TV set, two of the spinning cycles in the foitness room were out of order

Plus: i only stayed there for sleeping - everything okay

Plus: Everything worked well, thank you

Minus: The quality of breakfast has gone down, unfortunately

Plus: Nice city hotel with big breakfast buffet, good distance to the old town, shops and harbour.

Minus:

Plus: It is located in the centre of city.

Minus:

Plus:

Minus: Breakfast is announced as "super breakfast"... this is too optimistic...

Plus: Ett perfekt läge med fina rum, fantastisk utsikt över stan från baren på 24:e våningen.

Minus: Bedrövlig frukost Personal med dålig hygien Rummen är stora, men inget lyxigt! Spat var fullbokat, hade inte framgått att man var tvungen att boka det några veckor innan ankomst!

Plus: Room was upgraded to delux. There was good and fast question answering process by Nele. Romantic decoration was great bonus. Also really good was possibility for late check-out.

Minus: Breakfast was packed and delivered to room. Although we requested vegan breakfast. Breakfast had milk products added. We expected buffee breakfast as was written in homepage.

Plus: Staff, breakfast, location and rooms were all excellent.

Minus: Bar advertised, however never opened during our stay. May have been out of season.

Plus: Perfect hotel

Plus: Annars var allt mycket bra sköna sängar,svensk tv kanal. Rent och snyggt hotell.

Minus: Vi hade problem med att ac började droppa. Personal kom genast för att åtgärda problemet. Men det höll bara ett kort tag. Vaknade på natten av att det droppade. Fick ställa papperskorgen under.

Plus: Trevlig personal, god frukost, fint rum och bra läge. Har inget att klaga över, behöver jag bostad i Tallinn så bokar jag gärna detta hotel igen.

Plus: The stuff attitude is welcoming.

Minus: Fair level of accomodation

Plus: Hotel stuff were so kind, room was really nice and clean, and location is in walking distance from old town.

Plus: silence

Plus: Very nice and comfortable hotel situated not so far from city center.

Minus: No comment.

Plus: Jacuzzi in our ZEN room, tea/coffee making facilities

Minus: Very cold floor in bathroom, bad WiFi connection

Plus: Jag och min fru firade vår bröllopsdag. Vi hade bokat Zen-sviten, rummet var rymligt och trevligt. Enda som störde var den livliga trafiken utanför, eftersom vi hade fönstren öppna på grund av värmen. Fastän hotellet ligger utanför centrum av Tallinn är det inget problem att promenera eller ta bussen (busshållplats finns i närheten av hotellet).

Minus: I sviten fanns dator med Internet. Den fungerade inte till en början, men byttes ut till annan.

Plus: nice room, pleasent place, good price

Minus:

Plus: Utmärkt frukost.

Plus: Vänlig personal, frukosten var bra, rummet var välstädat.

Minus: Blev inte upplyst om att varmvattnet stängdes av 09:00 på morgonen. Fick duscha i kallt vatten.

Plus:

Minus: Bathroom could be warmer

Plus: Politeness of staff, cleanliness, location near Old town, Whirlpool

Minus: Whirlpool should have been real whirlpool, not one-seated bathtub with bubbles :)

Minus: Vi blev ombedda att betala för parkeringen, faciliteterna är lite slitna (tallrikar i restaurangen och ytor på rummet är alla synbart repade), frukosten ganska modest och personalen lite ointresserad, totalt sett inte bra valuta för pengarna.

Plus: Hyfsat pris

Minus: Inte i hjärtat av allt

Plus: Utmärkt plats att bo. Alla delar av hotellet är mycket trevliga. Personalen var enastående när det gällde att hjälpa till med stora resefrågor som en av våra grupper möter.

Plus: Trevlig personal och bra boende

Plus: The hotel was completely empty due to COVID-19. Security measures were followed. Polite and friendly staff did their best to make me feel comfortable. Everything worked as it should in such challenging times, everything I needed was there, except of course the buffet breakfast. Very comfortable and relaxed stay. Recommend!

Plus: location, design of the room and space

Minus: door for shower-cabin would be great!

Plus: Fräscht rum med bekväm säng, stort badkar och välstädat.

Minus: För lite personal vid frukosten, ostädade bord och slut på skinka, bröd etc. Hämtades dock mera då vi bad om det.

Plus: Reception was helpful and professional. Restaurant service was exceptional and fod to match.

Minus: In - ut check tog för lång tid. Enbart en person i receptionen, flera av oss hade taxi som väntade för flygplatsen

Plus: Very nice stay. Sweet Suite perfectly fits for Family with kids. Very polite staff. You can step into a park right away from a hotel and visit Tallinn old city in a few minutes of walk. Great breakfast! We recommend it definitely.

Plus: Vi var fyra resenärer, ett äldre och ett medelålders par. Alla fyra upplevde hotellet som mycket positivt ur flera aspekt. Vi reste med bil och kunde parkera på hotellets gård kostnadsfritt trots att vi var så gott som i centrum. Hotellet snyggt och modernt, personalen tjänstvillig och vänlig. Frukosten helt saklig och god. Rekommenderar på det varmaste detta centralt belägna, snygga och förmånliga hotell!

Plus: During our stay in hotel L ' Ermitage it was pleasant to us: a successful arrangement, a quiet place, cozy rooms, in a room on the third floor good reception of the wireless Internet, television channels in Russian, a breakfast pleasant.

Minus: During our stay in hotel L ' Ermitage it was not pleasant to us: at our friends on the fifth floor in a non-smoking room smelled as a cigaret smoke, in a bathroom of souls it is impossible to remove in hands - not conveniently.

Plus: Nice location, good service, very helpful staff, very good breakfast, nice and clean rooms.

Plus: The hotel is located near Old Town.

Minus: Old room and tobacco smell.

Plus: Breakfast and location was excellent.

Minus: The air in the room was too hot during the night and there were no possibility to change the climate by ourselves (centralised air-condition). No possibilities to fully open the Window.

Plus: close to old town, clean rooms, good price for good conditions

Plus: Aldrig legat i en så skön säng. Nära till gamla stan. Bra frukost. värdefack på rummet utan kostnad.

Plus: Hotellets standard och läge i förhållande till priset var en positiv överraskning. Att få bilen in i garaget under hotellet var ett stort plus.

Plus: Modernt hotell med bra läge, bra service av personalen

Plus: Hotellet var snyggt, bekvämt och stiligt. Det var nära in till staden, och morgonmålet var fantastiskt. Det fanns gratis internet i lobbyn.

Minus: Det är alltid trevligt om det finns en minibutik på hotellet, som säljer t.e.x. tidskrifter och småsaltigt, men detta fanns tyvärr inte på Hotel L´ermitage. Det fanns heller inga butiker i hotellets omedelbara närhet.

Plus: Good location - a 10 minute walk to the center of the old town. The hotel is newly built.

Minus: The room was small for the money we paid and there was a lot of dust when we got into - not particularly clean but not really dirty either.

Plus: location and a very good breakfast.

Minus:

Plus: Sköna sängar! Fina rum. Nära Till Gamla Stan. Mysigt SPA.

Plus: Location was perfect. Very clean and comfy hotel. Absolutely nice place to stay!

Minus: Restaurant and SPA were closed because of the covid19. Sad but understandable

Plus: Facilities good, service as well. Personnel very helpful and kind. Massageur was good.

Minus: In a pet room there should be a feeding/ drinking bowl.

Plus: Good clean, simple hotel not too far away from the old city.

Minus: There was a charge for the sauna/spa that was not mentioned on booking.com or the hotel website. Extra costs should always be transparent at time of booking. To make matters worse, the sauna/spa had to be booked and all slots were already taken when we arrived. So the spa element of our holiday never materialised, which was a big let-down.

Plus: Simply perfect. Spacious well equipped room; very high quality of construction, natural wood and stone. Feel really 21st century comfort in the middle of the authentic Tallinn. Unbelievable silence for the location across the street from the city centre. One of the best destinations in Tallinn.

Minus:

Plus: freandly personal,diverse breakfast, comfortabl bed.

Plus: The breakfast was nice. Very helpfull staff. The restaraunt area is very modern and stylish. Nice and comfortable hotel in general.

Minus: Internet in the rooms is quite unusable. But it wasn`t a problem for me, `cause I come to Tallinn not to lost my time in front of computer.

Plus: Morning buffe was warmful , original tasete.

Plus: Nice breakfast. Nice room. No fuss. Peaceful. No issues at all. Lovely reception and restaurant staff

Minus: Room was clean but bathroom had slight smell of damp. This could just simply be because the bath was a bit off the wall on all sides and water was running behind it when shower was on. Should have screen all the way around it to prevent this happening. Internet in the room really slow and phone was not working. All small issues tho.

Plus: the hotel was ok the staff was good but not so much knoledge specialy the bar was very poor in variety of drinks

Minus: the jacouzy tab fluded with dirt and hair and ugly stuff when i used it ,i paid a high price for a room with no windows ,i orderd a double bed 120-140cm but i get 2 beds connected which i hate .

Plus: Läget

Minus: Frukosten, bubbelbadet lät mycket, Rummet blev dyrare än vad som visades på hemsidan

Plus: Att det var enkelt att parkera bilen och att det låg lite lugnt till, men ändå bara ett par minuters promenadavstånd från gamla stan.

Minus: Frukosten var inte kul. Det var inte städat. Knappt någon frukt. Påläggen var tråkiga. Cornflakes/müslin var av den billigaste kvaliteten. Det fanns bara bröd att rosta. Hotellet i övrigt hade en mycket finare standard och kvalitet.

Plus: Hotellrummet var fint, personalen trevlig och språkkunniga! Hotellets atmosfär var lugnt och avkopplande.

Minus: Ett handtag vore bra när man stiger ur badkaret. Snart ger handdukshållaren vika!

Plus: Excellent location just outside the old town. Friendly atmosphere, warm and comfortable, with nice rooms. Friendly helpful staff. Good restaurant and bar. We had no complaints.

Minus:

Plus: has a very friendly and professional staff. Also the surrounding the hotel is very pleasant. Good breakfast and very nice deluxe room. Nice inside yard. This hotel we chose because it was so personal, not like the other chain hotels. Definitely coming back.

Minus: Stairs are some problematic. No lift for the side building rooms, also same for deluxe rooms as well as to the main and side entrances.

Plus: Perfekt boende för besök i vattenparken. Direkt ingång från hotellet till omklädningsrummen. Även själva hotellet bra, och bra läge för både gamla och nya stan. Tysta och fräscha rum. Ok personal och ok frukost. Kommer bo här igen.

Plus: God frukost med bra utbud, bra läge, proffsiga och prisvärda spabehandlingar, fräsch vattenpark/simhall.

Minus: Rummet kändes lite ofräscht

Plus: Location was perfect - near all the main sightseeing spots, close to the seaside, but still a relatively quiet place. Room was very clean, enough space for everything. We enjoyed the pool. Breakfast was nice both times and they had lactose free milk, which I appreciate a lot. I think, this hotel is totally worth the money.

Minus: Coffee could be stronger.

Plus: Spaavdelningen. Poolerna. Fruosten. Alla behandlingar

Minus: Kuddarna. Städningen

Plus: The breakfast and it is in central location

Minus: The room was not clean.

Plus: Reception staff were very friendly and professional. Breakfast was available till 11.00, this is great!

Minus: Breakfast was ok but could be better, more options, cold cuts and cheeses needed.

Plus: Skön säng men lite väl stora kuddar.Kunde låna vinglas i baren.

Minus: Andra morgonen var ost,skinka och omelett slut.Efter en stund fylldes det på.Kopparna var slut.äggen var inte kokta utan rann.När maken hämta ny omelett låg ett långt svart hårstrå i den.

Plus: I stayed for 1 night with two kids (aged 10 and 13). Chose this hotel because of the pool, water park and location on the edge of the old town. It worked very well for my purposes and me and the kids are very satisfied with our stay. The hotel was spotless, and the staff was very friendly. It was very good value for money, considering that access to the pools is included in the room price (the three of us spent 1.5-2 hours in the pools and saunas on both days). My kids appreciated the full-sized (50 m) pool and loved the water slides. I skipped breakfast and hence cannot comment on the restaurant -- but from the pool windows, the shady and nicely landscaped restaurant terrace looked very inviting. The beds were comfortable and the room was large and very clean.

Plus: Good breakfast

Minus: We booked the hotel, because we could swimm and work out. Well it didnt open as it said on the webpage, for us this was very important - there for a huge dissapointment

Plus: Tasty and raznooboraznye breakfast, convenient mestoraspoloenie - in the old town center.

Minus: did not work the TV remote, no channel in Russian.

Plus: utmärkt simbassäng och massage bad. Litet långa mörka korridorer.utmärkt kroppsmassage.

Minus: personal luktade tobak, det var otrevligt.

Minus: -car parking costs for clients near hotel ca 11 EUR for 24 hours,

Plus: Trevlig personal, god frukost, närhet till stadens centrum, stor bassäng med gott om utrymme att simma

Minus: Delar av Waterparken var avstängda p.g.a. renovering

Plus: The main reason for me to choose this hotel was the waterpark, and I was not disaappointed. Spacious, relaxing, good for both families and solo travellers.

Minus: The room was not too impressive- too small for two people, no air conditioning, bathroom was flooded every time we used the shower. Also not so suree about breakfast- one morning experienced shortage of coffee/ juice/ cups, also a bit surprised by potato and meatballs served for breakfast.

Plus: I liked the water center and the location of the hotel. Also I liked the breakfast, it was good

Plus: Waterpark is really good. And it is very convenient to live in a hotel and have an opportunity go to the pool only in bathrobe. Location is also great- it is in the Old City and near major shopping centers. Only 5 minutes on foot to the major square.

Plus: Bra läge nära gamla staden.

Minus: Varmt på rummet och bullrigt när man öppnar fönstret.

Plus: Bra läge, nära till shopping och gamla stan. Skönt med avkopplande bad och bastu. Bra frukost och billiga öl.

Plus: Bra bemötande, god mat, härliga bad och bra service. Nära till Gamla stan.

Plus: Quiet location within easy walking distance to town , swimming pool , friendly and helpful staff .

Minus: Room not cleaned throughout our three night stay , mediocre breakfast , no air-condition .

Plus: swimming-pool beauty treatment and spa

Minus: the breakfast-menu was strange to me, as a scandinavian. More like our lunch.

Plus: Pool and spa area was nice, very good location, rooms ok and clean. Big bathtub in room .. nice!

Minus: Airconditioner in whole hotel (except in rooms) was switched off ... very humid and unpleasant. Ghosttown hotel, almost no guests do to corona. Reception not open all the time, on call off. Breakfast very poor, bread and yoghurt, was delivered to room, no fresh coffee. Spa had no people :) no music although they had speakers. Pool and saunas were funktioning, Yes! although on different opening times compared to advertized in room. Its a nice hotel when the demand on the market is there, but no guests makes it very difficult to run such a big hotel.

Plus: Nice room. Clean bath. Good view. Delicious breakfast.

Minus: Air conditioning was broken and no one was able to fix it.

Plus: Difficult time in Estonia due to Corona Virus. Hotel and staff did a very good job looking after us. Even providing hand sterilizing cream on reception .

Minus: Nothing to dislike

Plus: Nära till mycket fint spaområde

Plus: Ordentlig frukost men gott bröd och mycket tillbehör. Allt finns på borden - det är bara att välja.

Minus: Att röken från rökrummet kom ut i lobbyn där vi satt.

Plus: I travel quite a lot but this was the first time in my life when management and staff of the hotel went above and beyond at each step of the stay to keep their guests happy. When I thought I could not be surprised any more, they still did surprise me! The location is also perfect. There are many places to eat nearby, and old city just few steps away.

Plus: Stort rum. Bra frukost med många alterativ. Bra läge nära Gamla stan med julmarknad. Trevlig julmiddag.

Minus: Belysningen i rummet var lite svag. Saknade en lampa i mitten av taket. Det var lite dyrt. Annars bra.

Plus: Very convenient location, 10-minute walf from the ferry terminal and just in front of a tram stop which is a crossing for all tram line, including the one going directly to the airport, and just outside the old city walls. We got a large comfortable room with a full window wall so sunny and bright. The con side is that it was overlooking the big avenue and you can hear traffic distinctly, but there is not much traffic at night so this was OK. Big bathroom with bathtube (but it was leaking and if you want to have a bath, you need to continually refill the tube). Fridge in the room. Excellent buffet breakfast, but sometimes a bit crowded.

Minus: there is a sauna, separate for men & women, and a steam bath but this one is not male/female separated, so I didn't try it (didn't have a bathing suit); it is a pity that there is not a quiet place to rest after the sauna; and as the changing room is common with the pool, it is quite busy and noisy. When we arrived, we couldn't check in as there was no power at our floor due to some maintenance work; it was OK as we could leave our luggage at the reception and go for a walk in the city.

Plus: Fint rum för oss 5 personer. Fina stora fönster med lyxig känsla. Rent.

Minus: Det var fullt i frukostmatsalen när vi kom så fick vänta med bord. Ingen ville hjälpa till att fixa bord till oss utan det fick vi ta tag i själva. Frukosten var helt ok.

Plus: Nice, relaxed and very helpful persons at reception desk. Upgrade of room (without asking for it)

Minus: Some noisy customers in the busy lobby area

Plus: Calm and quite. Perfect location close to old town

Minus: No hooks to hang towel intended for further use.

Plus: Good atmosphere. Nice breakfest. Very good location.

Minus: Spa center was quite small. Sauna was opened only mornings and evenings, it was not mentioned in hotel description.

Plus: The whole experience was wonderful: great location, nice spa area, good breakfast...all in all an excellent stay.

Plus: very good location and good design. Value for money. I will book this hotel again next time in Tallin.

Plus: Min tredje visit till hotellet, och lika nöjd igen! Allting funkar så som det skall, trevlig personal, snygga rum i snyggt skick och härligt trendiga utrymmen, allt från lobby, lobbybar, relaxavdelning till rum och frukostutrymmen!

Minus: Personalen som fanns uppe vid relaxavdelningen var onödigt otrevlig, och tycktes inte tycka om sitt jobb.

Plus: Rent, trevlig, bra service, modernt och perfekt läge

Minus: Kanske lite underbemannat i receptionen

Plus: Bra sängar, god frukost med mycket att välja på, ej lyhört. Centralt.

Minus: Fönsterväggen in till toaletten

Plus: Rent och fräscht. Bra spa, bra frukost.

Minus: Nej

Plus: Mycket bra personal,trevliga rum bra läge och god service.God Mat och hög standard.

Minus: Allt var bra

Plus: the location

Minus: the view and noise from other rooms.

Plus: Relax centre, comfort, facilities Very good breakfast Room was big enough and decorated very nice

Minus:

Plus: Hotellet ligger mycket nära hamnen och är bra om du kommer på Viking- eller Ekero-linjer. Konstigt nog är det lite längre bort från Tallink-färjan. Det är bara 10 minuters promenad till den gamla staden.

Minus: Spaområdet, även om det är snyggt verkar vara området för lokala och ryska familjer som stannar hela dagen och ganska mycket hog de bästa platserna.

Plus: Great location,old town is in 5-7 minutes walking, staff is helpful (speaks also russian) , very cozy bed, breakfast was very good, SPA- the saunas were great, especially finnish :) Good hotel for stay in Tallinn. :)

Minus: The water in the pool was very cold, jacuzzi is also cold, went away after 30 minutes, even saunas didnt save this situation :(

Plus: Wide breakfast buffet to meet all possible tastes, although the breakfast could become overcrowded and noisy during peak time. Hotel is located at a 10-minute walk from the old city.

Minus: Prepare yourself to explain your whatever need to the staff at the reception at least twice, maybe you would rephrase your request after the reply from them. Do not expect the room maid would pay attention to your room every day.

Plus: The girls at check-out were very nice and friendly; it was clean and spacious; nice bath.

Minus: The room was 25.5 degrees, despite the AC being set to 18 degrees (lowest possible). When calling reception nobody answered (maybe because my call went to the other hotel that was closed?). The double bed was two singles with the mattresses sliding off all the time. I found it very strange that when I arrived, on the main entrance door, there was a big sign "closed due to the pandemic". I stood there for quite a few minutes, thinking "what?" until I saw a much smaller sign on the smaller door next to the main entrance that said that people have to go to the Tallink Express Hotel to check in. Why have the big "we are closed" sign there? It really makes no sense. So, I went to the Express hotel, checking in took quite a while and you had to go through the other hotel, it was a bit confusing. They sent a guy with me that ran in front of me while I was trying to keep up carrying all my bags, that was a bit odd... So, basically the room was the Spa and Conference Hotel, but everything else was the cheaper Express hotel (breakfast, no spa). I have full understanding as to why the spa is closed of course, but it could be noted clearly when booking. I checked their own website too but found no sign of it being closed until later after the booking was confirmed. It stood in small letters in a very hidden place that the spa would reopen one day after my stay...

Plus: Personalen i receptionen var trevlig och hjälpsam.

Minus: Övrig personal lat. Fläckar på bord avsedda för rökare torkades inte bort på tre dagar. Killen i SPAt i baren, sitter på golvet och låter gästerna vänta på någon kram som ska lyfta upp honom. Värdelöst program på nyårsafton! Kremerad kött. All kött smakar likadant.

Plus: Fräscht och tyst rum och sköna sängar.

Minus: Vattnet i spa för kallt och inga bubblor i bubbelpoolen. Takduschmunstycket sönder i badrummet.

Plus: Helt Ok frukost men det var väldigt mycket folk vid under vissa tider på morgonen Jätte trevligt bad område som man som boende på hotellet har fri tillgång till

Minus: Bakgrundsmusiken på hotellet, hemskt jobbigt med tungjazz i högtalarna Personalen i SPA avdelningen verkade lite trötta på sina jobb

Plus: + very rich & diversified breakfast (including salmon, other fish, big choice of hot dishes, different kinds of coffee) + friendly & helpful staff + really nice spa zone, even in rush hours it was not so crowdy + clean and renovated rooms (we were provided by superior room) + location (10 min walk to old town)

Minus: - expensive parking at the hotel (we used a parking lot across a small harbor to the south, it costs only 4 Euro per day)

Plus: Everything was perfect:) thanks for your service .

Plus: Friendly staff and location

Minus: Is not that comfortable Duche not so good Black out did not work properly Air conditioning too noisy

Plus: Spaanläggningen var bra. Baren på plan 5 .

Minus: Lite långt att gå till centrum och till färjan. Dusch var i badkaret. Inga handtag.

Plus: Poolerna! Rummet var rymligt och hade badkar.

Minus: Frukosten var ok, men kan bli bättre.

Plus: design

Minus: people should not drink in the bath, Pre paid TV for the second time in 8 months didn´t work

Plus: Spa helt underbart.

Plus: Great location, SPA pools

Minus: Touvels in my room vasn't very clean

Plus: SPA - excellent

Minus: Staff - terrible. they couldn't find our reservation. We paid more money then we plan to pay, extra pay - 16 euro per romm without any explanations

Plus: Breakfast

Minus: Small room: the children's bed stood in the room's corridor. Glass wall between a room and a bathroom. A towel didn't change. The door in the bathroom creaked. Fire evacuation was from the hotel: people visiting spa have been expelled on the street in dressing gowns and slippers.

Plus: Snyggt, rent, trevlig personal, bra restaurant och god frukost.

Plus: very modern structure just 5 mins.walk to the old city.very good breakfast.

Minus: too many children in the spa pools.

Plus: Bekvämheten att kunna ta på sig badrock och gå ner till Spa avdelninegn. Frukosten utsökt. Läget perfekt.

Minus: Det tog lång tid att få svar på mail angående bokningar till behandlingar.

Plus: Bastu och badavdelningen.

Minus: Logistiken funkar inte bra.

Plus: jag tyckte att hotelet var bra .hade tyvärr inte tid att besöka spa-avd

Plus: Spa and swimming pool

Minus: Personel was not very friendly.

Plus: breakfast & pools

Minus:

Minus: The place was amazing nive people were so kind .what I didn't like the breakfast was little bad .I will back there if it possible thank u

Plus: I love the old feel of this hotel with wooden beams and exposed bricks, carpeted and lovely paintings all over the corridors, it feels like living in a past era but everything is awesome. The breakfast was a really good buffet spread in a daily room with chandeliers and paintings... feels like Russian hotel decoration. Our room is big and have a window overlooking a rooftop with falling snow on our first night there. It is a very short 10min walk to the to town centre with the xmas markets and medieval restaurants.... please go visit the restaurant just below the town hall and order every thing in the menu... the ribs, sausages, soup, pies. Just book this hotel.

Plus: Good location, interesting building.

Minus: The room was really small and cramped (standard room). The breakfast was not very good.

Plus: It was a good stay. But as my boyfriend and I have already visited other places we expected the receptionist (who welcomed us) be a bit communicative. He didn’t inform us about place where we will have breakfast and how long it lasts. As the hotel is quite big, it was hard to find everything at first. Food was good, there where meet, eggs, vegetables, some fruits, coffee, tea, bread. Nothing too much. Think next we’ll stay somewhere else because the walls are really thin, we could here other talking or even walking near our room. So, it wasn’t that comfortable. However, room was really clean and location is perfect. I liked the architecture of hotel. Besides, bed is comfortable, shower (who prefers it) was big, comfortable.

Plus: The staff was very helpful and nice, the atmosphere was very interesting in a good way and overall the stay was very positive!

Plus: Location

Minus: -Soundproofing was non existing. Could not take a nap during daytime, because you literally hear everything from other rooms and corridor. It was terrible and we felt strongly to change hotel just for this reason! -Smelly bathroom -Safe did not work -Breakfast really simple and poor -Only russian tv channels. We didnt have to open our tv, because we could hear russian tv shows from other rooms 24/7...

Plus: Perfekt läge och an alldeles fantastisk receptionist, en tjej från Italien. Hon var så hjälpsam med allt från restaurangbesök till val av rum. Stort tack till henne!

Minus: Att vi blev bestulna på vår Iphone.

Plus: Medieval feel of the hotel, walls showing original stone cladding. Plenty of TV channels to choose from. Great location and neighborhood.

Minus: No kettle, tea/coffee in the room.

Plus: The location of this hotel is very good. In the center of Tallinn Our room was small, but we had excellent town view. Room was clean.. As for breakfast, it was testy enough.. I can recommend hotel St Olaf

Plus: Lugnt område. Hotellet ligger i gamla stan. Där finns en restaurang.

Minus: Städning var lite sämre än väntat.

Plus: Läget bra i gamla stan.

Minus: Ingen isolering i väggarna, man hörde grannen bra. Tv fungerade inte. Nattklubb brevid som hördes till kl.4. En nonchalant personal m.m

Plus: Läget var som angivet på kartan och motsvarade förväntningarna.

Minus: Det var svårt att röra sig i hotellet; branta smala trappor och stängda dörrar rakt framför näsan. Hiss saknades. Grundplanen kaotisk så det var svårt att orientera sig. Frukosten var bland det sämsta jag sett i Europa. Skinkskivorna hade börjat rulla ihop sig så jag nöjde mig med kaffe och rostat bröd. Personalen var likgiltig och ointresserad; tydlig influens från sovjettiden.

Minus: Smell in the room.

Plus: Perfect location,fantastic old-style design,big rooms,friendly staff,speaks perfect English and Russian,very helpful,very good breakfast.

Minus: everything was ok.

Plus: Exellent hotel staff!!! Right in the center of old city! Very delicious breakfast.

Minus: There is no bar or restorant in the hotel, where you can have a dinner or drink a cup of coffee at any time.

Plus: First time I have a room with fireplace! Very cozy "historical" hotel. Great breakfast. Free internet. Right in the very center of Tallinn old town.

Minus: Could hear noise from other rooms.

Plus: Fantastic hotel with amazing staff (special thank you to Olga at the reception), very rich breakfast. Location, design and prices - everything is just plain amazing.

Minus: The booking says that the registration is open till 8pm, but in reality the reception is open 24/7.

Plus: Pittoreskt hotell, litet men funktionellt rum, rent och prydligt överallt, stationär dator med internet i lobbyn, bra variation på frukostmenyn - borde passa många!

Minus: Avsaknad av hiss gör det svårt för tunga/äldre/handikappade personer att förflytta sig men personalen hjälper gärna till med väskor etc. Få TV-kanaler på åtminstone engelska.

Plus: Gemytliga pittoreska rum . Frukosten var bra och den inmudigades i slottslik sal !

Minus: Man saknade aircondition på rummet...

Plus: Extremt god valuta för pengarna. Vi bodde fem personer (tre vuxna och två barn) i två rum för mindre än 300 kr per person och natt. Då ligger hotellet centralt och det ingick en fantastisk frukostbuffé.

Minus: Försök få rum mot gården. Vi hade ett rum mot gatan och blev störda av musik och folkliv. Det var så varmt att vi var tvungna att ha fönstret öppet.

Plus: Rent hotell, ohjälpsam personal, väldigt små rum, ingen hiss

Minus: Personalens ointresse för att hjälpa till med olika saker. Priset stämde inte med vad jag hade bokat.

Plus: Lungt och trivsamt läge, byggnadens historiska framtoning där medeltida detaljer som murar och bjälkverk väl har integrerats i moderna faciliteter

Minus: Att taxin till flygplatsen som beställdes av personal i receptionen kostade dubbelt så mycket som den vi själva tog till hotellet vid ankomsten. Har de kanske provision vid anlitande av vissa taxibolag?

Plus: Great typical hotel located just in medieval downtown.The staff was very helpful and friendly.The suite room was gorgeous with its sauna and the bathtub ideals after all day walking.Beautiful breakfast room as the whole hotel.Really reccomended!!

Minus: Couldnt find!

Plus: The location and the atmosphere of the hotel.

Minus: The size of the room. This was to small and no room for suitcases or clothes.

Plus: Centralt

Minus: Trångt men skön säng!

Minus: Could hear neighbours too good.

Plus: Bra läge, nära centrum. Bekväma sängar och bra frukost.

Minus: Stolarna på rummet var trasiga.

Plus: The location was perfect! Dead centre of old town and close to every major sightseeing point. The staff were very friendly and helpful. There could have been more room for four people to walk around but it was fine.

Minus: We didn't know that it was refurbished from an old building so there was no lift in the hotel and we stayed on the 4th floor so we had to carry all our luggage up the stairs.

Plus: Friendly personal, nice design, excellent location, delicious breakfast, clean room.

Minus: On 18th Oktober 2019 was in my room on 5th floor hot, no A/C and no air ventilation.

Plus: I booked a room with no window but o didn’t mind it as the hotel is surrounded by many shops and attractions to explore.

Minus: None

Plus: Hyvä aamiainen/ Good Breakfast! The attitude of the one employee (at Breakfast on Friday and Saturday morning) was bad!!!!

Minus: Viemäri haisi/ Smelling Sewer. Ei saatu lippuja nukketeatteriin/ we didn't get those free tickets/ vouchers for Nuku Puppet Theatre Museum.

Plus: Tillmötesgående personal

Plus: Frukosten var bra, sängarna var bekväma. Bra läge, mitt i gamla stan. Glada att få detta rum i sista minuten, då det var dubbelbokat på ett annat hotell vi skulle bo på.

Minus: Dålig luft i rummet när det var så litet. Lyhört, nattsömnen blev tyvärr delvist förstörd av mycket störande grannar. Ledsamt att vissa resenärer glömmer att ta hänsyn. ( Men det är i och för sig inte hotellets fel, vi borde genast ha meddelat receptionen). Skulle gärna bo här igen, men inte då på bottenvåningen, kanske det inte är så lyhört på de andra våningarna.

Plus: Mysig och vacker inredning i huset som har en fascinerande lång och intressant historia allt från Tre Kronor. Det centrala läget en stor fördel. Bra säng.

Minus: Efter bokningen och bekräftelsenummer kom samma dag (den 30.10) detta SMS: ”Boendet kunde inte debitera ditt kort. Uppdatera dina kortuppgifter här: ...” Per e-post skickade booking.com samtidigt beskedet: ”Ditt kort nekades” och ”Du kan säkra din bokning genom att betala för den INOM 24 TIMMAR.” Besvikelsen blev bara större när jag ringde Three Crowns Residents. Kvinnan talade så snabbt och upphetsat att jag bad henne tala långsamt och vänligt. Men det gick inte att få besked om det överraskande problemet så jag bad om en ny bekräftelse på min tidigare betalning annars skulle jag boka om. Därpå fick jag beskedet Payments Total: € ... och Balance: € 0.00. Bemötandet på hotellet varierade beroende på vem som tog emot vid entrédisken. Jag skulle gärna rekommendera boendet men är lite kluven över krånglet med bokning/betalning och kundbetjäning. Jag har hittills haft enbart positiva erfarenheter av booking.com och hoppas i fortsättningen igen få vara både glad och tacksam över era boenden.

Plus: Läget var perfekt, vilket gjorde att man lätt kunde kila upp på rummet mellan rundvandringarna.

Minus: Rummet hade inget fönster ut. Mkt trångt rum, svårt hänga kläderna. Dörren till duschrummet knarrade väldigt . Min man blev dålig - personalen kunde ej fixa fram the till honom!

Plus: Location

Minus: The hotel took the payment twice, the staff admitted this mistake, but the difference was not returned! For a month, we ignored all communication channels, the feedback form on the site, email and chat on the site booking.com. as a result, the money was returned thanks to booking.com six weeks later. The impression is not pleasant.

Plus: Mycket vänlig och hjälpsam reception/ personal i receptionen. Utmärkt och omfattande full frukost på morgonen.

Plus: Food was delicious, the view was remarkable

Minus: Every other day while staying there. Our room was cleaned except the bathroom. I had to go to the desk to ask them to change our towels or ask for toilet paper because there was non left. After a long day of exploring the city that’s the last thing I wanted to do is ask for things that should of been done before I got to my room. And nobody apologized and had to pay full price/rate those days.

Plus: Bra läge vid hamnen, fin frukost!

Minus: Smutsiga silikonfogar i duschen

Plus: Clean hotel, good breakfast, nice location, close to ones who are taking ferry.

Minus: At the time of the visit air conditioning was not working. It was quite warm as weather outside during the day reached 26 degrees of Celsius.

Plus: Hotel has excellent location – old part of city is in walking distance, beside of hotel is big supermarket, and new nice walking promenade also is in walking distance. We very liked our room – our room was with nice balcony, with the view to small boat port and sea. Every evening we enjoyed the sunset and the red sky after sunset was amazing. We really enjoyed it. Bed comfortable, good and comfortable bathroom, buffet breakfast was tasty and a lot of choice. Good café. We were with car. Hotel parking in not cheap (15.00 euro), but beside the hotel are two EuroParkings – one of them was 4.00 euro for 24.h.

Minus: Floor in or room was not cleaned very good after other quests. At arrival day there was dirty after other guest (under small table). We moved the table, but in the next day was the same – housekeeping did not cleaned it.

Plus: Spacious well equiped room with nice with for seaport, close to the city center 7 minutes walk to main square, very nice breakfast, elevators, free gim, 24h reception, nice decor. Receptionists were kind to the guests.

Minus: bad working air condition maintained centrally, on breakfast eggs made of powder, too much for car space - I left my car for 4 eur a day in the underground parking with plenty spaces 200m from hotel, hotel obviously doesn't inform about it. Bit overcrowded restaurant during breakfast.

Plus: Breakfast, location, value

Minus: cleanliness

Plus: Perfekt läge i Tallinn, nära till allt. Utmärkt bra parkering garage i direkt anslutning till hotellet. Utmärkt bra hotell där man sover gott. Bra frukost.

Plus: Medelmåttigt hotell för kortvarig vistelse.

Minus: Städningen var slarvigt gjort, hittade en nötskal direkt vid dörren, sen mycket värre - en tandpetare i sängen. Hur kan det vara möjligt?

Plus: Breakfast is very good, personnel is very friendly

Plus: Beutiful veiw from the window, polite staff.

Minus: The worst juices for breakfast I've ever try.

Plus: very good location, good food in the restaurant. stayed in superior double room on the 6th floor with a balcony and a view to harbour. Very comfortable room.

Plus: We chose this hotel for proximity to the ferry terminals, for an early morning departure. It is a well-designed, maintained, and operated property. The room was larger than expected, and both it and the bathroom were well appointed. The staff was helpful, the breakfast excellent, and the walk to the city center was less than 10 minutes, and to the ferry terminal about 5 minutes. Nice place, good value.

Minus: We had a front-facing room and it was busy and rather noisy until about 9PM. After that, OK.

Plus: Excellent view, good location, comfortable room, excellent breakfast buffet, friendly and helpful staff.

Plus: Snyggt hotell, mycket bekvämt, stora ljusa rum med fin utsikt och i vissa fall lyxig balkong. Mycket prisvärt (vi betalade 60 euro per enkelrum). Bra frukost!

Minus: Inte jätte-centralt läge men ändå helt okej.

Plus: Hotellet är nytt, snyggt och modernt. Ligger perfekt nära hamnen och gamla staden. Fin utsikt från rummen. Personalen i receptionen vänlig och hjälpsam. Eget gratis garage.

Minus: Frukosten var utmärkt. Dock hittade jag inte kall, fettfri mjölk för att dricka. Fruktsalladen bestod inte av färsk frukt och var smaklös.

Plus: Utmärkt hotell med otroligt serviceinriktad personal. Snygga rena rum.

Minus: Nej

Plus: Läget i staden, med nära till allt. Bra parkering i garaget i byggnadens källarvåning. Frukosten var riklig och god.

Minus: En ilsket grön lampa på panelen för rumstemperaturen störde nattetid. Kaffet i lobbybaren var förfärligt.

Plus: bra med wifi, bra läge och allmänt fräscht hotell

Minus: dåligt isolerade fönster som medörde att oljud utifrån hördes in till rummet, beror förstås på vilket plan man har rum, i infon på rummet framgick att ett gym skulle finnas tillgängligt, så var inte fallet, det byggs ett gym som är klart i år (?)

Plus: Almost everything. Friendly staff, good location (5 minutes walk from the old town), beautiful view to the harbor, rich breakfast, cleanness of the room. It’s a brand-new hotel built less than 1 year ago, so you can still feel slight smell of wood :).

Minus:

Plus: Very clean and easy to get from the port and to the old town. Breakfast was also very good.

Minus: The sauna and fitness centre hadn't been finished yet.

Plus: Frukosten var dålig, lite att välja på

Plus: Frukosten var bra men serveringen var opraktisk.

Minus: Lite smutsigt i korridorerna, för 194€ för två natt borde nog morgonmålet ingå. Nu debiterades 48 € till för 2 personer *2 frukost. Totalt blev det 242 €.

Plus: Frukosten var mångsidig och det fanns många olika sorter att välja mellan.

Minus: Väldigt smutsigt! Kranen i vårt familjerum var full med svart gegga och på handdukarna fanns det läppstiftsfläckar. Buffén var undermålig,milt sagt . Det fanns kallt ris och kalla makaroner ,till det serverades höna i någon grumlig sås och likadana panerade fiskbitar som finns till salu i Lidls frysdisk. Vi kommer inte att åka tillbaka dit!

Plus: skön säng, ständigt.

Minus: Världens sämsta morgonmål, ingen mat!!!! morgonmålet var slut. Ingen som plockade bort från borden!

Plus: ... ...

Minus: Nothing to complain

Plus: View.

Minus: Coffee

Plus: Location and sea view.

Minus: The room and hotel met expectations but the room was poorly cleaned. We found hair in the toilet and 5 fagg-ends on balcony. The next day we came for breakfast at 7.45 but the hot food was only served at 8.40

Plus: Very neat and clean room with a great view.

Minus: Facilities really need a refreshment, hotel walls are thin as a paper and unfortunately breakfast was almost non-existing.

Plus: Hotel located next to the beach and picturesque sea promenades. Also has a great swimming pool with saunas and steam rooms. The surroundings are peaceful and calm.

Minus: Breakfast could have had just a little bit richer variety.

Plus: Location - chose room to seaside, beautiful sunset included. Restaurant Sardines close by. Good to imagine these buildings in time of 1980 Olimpic games.

Minus: Need to be renovated a bit, but for this price good enough!

Plus: Spa procedures

Plus: free pool and sauna using, see view, outroom location design, hotel staff

Minus: room design, furniture is old-fashioned

Plus: Pirita Top Spa Hotel is nice place for to come with familly, to have a relaxation procedure there or to do some sport. One of the pluses that there is a parking and u can get a taxi for 130 eek till center of Tallin. Nice, quite place.

Minus: There is needed a repairment in rooms and could be better if they had a more clean rooms.

Plus: very good breakfast, swimming-pool

Plus: Location and price were OK. Good breakfast

Minus: Some rooms are nice but some are still closer to the original state

Plus: Rena rum. Fräscht!

Minus: Ingen AC. Lite väl trångt för att vara ett familjerum. Lite för lång tid i väntan inna extra säng, kuddar och handdukar kom.

Plus: Läget, mycket bra klass på SPA-tjänsterna, ren och fin pool, bra transporter till stan, bra hotell

Minus: Sängarna för mjuka

Plus: Hotellet ligger vackert alldeles vid strandkanten där man kan promenera ända in till stan och ta bussen tillbaka.

Minus: Nej

Plus: Restaurangen på femte våningen var mycket fin och hade bra service.

Minus: Från bilder på Booking.com och på Pirita SPA Hotels egen sida fick jag ett mycket bättre intryck än det som mötte mig i verkligheten.

Minus: Personalen kunde vara lite mer gästvänlig, för mycket "rysk" metalitet. Skadegörelse av vissa hotelgäster. Föfr mycket trasiga rutor. Man har för många låsta dörrar, kvarlevor från rysstider.

Plus: Freindly staff how speaks very well english,

Minus: no internet on the room, no guarded parking

Plus: The hotel was very interesting, from the outside it looked like a soviet war fortress. But in the inside it was renovated very nicely. The breakfast was good and it had had a 25m pool and a great steam room. Our room cost 49€ a night, i can´t imagine that i could get anything better for the same price.

Minus: -For some reason at the reception they forgot to give/tell me about the bathrobes and slipppers for the spa area. - the balcony´s of the room needed quite a bit of fixing up. It was ugly.