Hurghada hotell

Plus: The hotel is very clean and comfortable, the staff were very friendly to all of the guests The food was amazing and various, the snacks so were very very good Their is a food court in every place in the hotel The beach is very good especially for swimming and snorkeling it was a great holiday

Minus: Nothing

Plus: Second time I take my family there and we all like it so much. Staff are so helpful and kind, always a big smile on their faces Nice big pools Food is great

Minus: It needs a bit of updates in the rooms

Plus: Everything was as expected. It's idea JAZ standard as usual. Last year, I've been to Jaz Makadi Oasis resort, it was a little bit more cozy, luxurious, and comfort. Animation team was below average in Saraya resort compared to those I met the last year in Oasis resort. Staff are very helpful and friendly.

Minus: Animation team. Rooms are very basic - standard room.

Plus: It's my second stay in Jaz Makadi Saraya Resort excellent vacation with my beloved wife Excellent staff, and they are very helpful Good services Good view i totally recommend this Resort for the whole world to enjoy stay in Egypt

Minus: Almost nothing I recommend this place to see real Egypt with good people

Plus: Lovely hotel, our favorite in Egypt. Beautifully maintained. Stay here in October 2019 our 20th time. Sustainable excellent service, quality food , choice of food is fantastic(Chef Emad is real wizard!),rooms are large and clean , the beds and pillows are very comfortable. Friendly and professional staff, hospitable and considerate. Special thanks to management of Jaz Makadi Saraya for our gorgeous vocation. Cannot wait to be back!

Plus: Great staff really, very good facilities and great location with reasonable price

Plus: Actually every thing, this is not our first time but this time they exceed our high expectations ,starting from the amzing welcome before our arrive , Mr.Haitham from the reception called me to arrange the rooms and if i need any thing before arrive ,and when we arrived rooms was ready and the entering was so fast ,he did all what he can to make our stay comfort and happy. Many thank to all resort staff and special thank to Mr.Haitham from the reception to his amazing welcome and what he did during our stay .

Minus: Nothing every thing is perfect

Plus: Every thing

Minus: Every thing was perfect....l love sentido soooooo much

Plus: The staff were amazing and so lovely and helpful. P

Minus: The rooms are basic

Plus: The beach and the night outings

Plus: Animation team

Minus: Nothing

Plus: Food and comunication , staff

Minus: Animations could be better

Plus: Great

Plus: The Italian Restaurant is lovely, amazing attentive service, Top Notch. You have to book. The Bar Staff are outstanding, particularly Peruga Bar, Blue & White Beach Bar and Top Bar, Outstanding Service. Meike - Guest Relations also very good.

Minus: Construction Works !!!!!! Woken up at 08:00 by workers digging up the road and replacing slabs 4 mornings on the trot. Tues/Wed/Thu/Fri. Workers still banging away at 9pm on Friday. Problem with electrics in bathroom, so I turned off all electrics, a man come to fix problem, fixed it by keeping all electrics on and over riding the room key switch. Moved me to another room. Guest Relations did there best to appease so booked me into Asian Restaurant as a sweetener... NB. Food does not replace SLEEP. Turned up at Asian Restaurant and they turned me away as I wasn’t on the list after lots of faffing in front of other diners. I am certainly not going to beg for food. SECURITY Booked a taxi to the Marina, went to my room to change and a German couple opened my door with me inside saying they wanted to look at the room !!!! Room was tatty at best. Bathroom was mouldy with cracked sink, and fittings had electrical wire exposed. Sunday at 2AM Pumphouse alarm went off for 15 minutes. Plenty of meetings with GR and Hotel Management all apologising profusely and offering me this and that but MORE importantly begging for good reviews. This is not a 5 Star Hotel.

Plus: The breakfast was great! The lunch was great and the dinner was great.

Minus: The key card to my room didn't work properly to start with and they had to send someone to fix it twice. I then felt uneasy about leaving the room in case we couldn't get back in and it was quite a way to Reception. When I rang reception I didn't find them very caring and they seemed quite brusque. All the other staff were lovely though.

Plus: Poolområdena. Pizzorna. Storleken på rummet. Stort utbud på buffén. Apoteket på området. Stort utbud av aktiviteter. Trevlig personal. Välskötta grönområden.

Minus: Hårda sängar och hårda kuddar. Balkongdörren gick enkelt att öppna utifrån vilket inte kändes särskilt säkert. Rummet luktade jättemycket rök. Dåligt att man lät folk röka på restaurangdelen. Förstår inte hur de kan kalla kylen för minibar. Det fanns tre stycken 25 cl läsk som de fyllde på 1 gång per vecka. Vi var 4 personer (3 vuxna + 1 barn) i vårt rum vilket innebar att vi inte ens fick vars en läsk. Vi mejlade receptionen i samband med bokningen och önskade transfer men de svarade inte ens trots att de erbjöd transfer. Restaurangerna var ingen höjdare det var samma mat som på buffén enda positiva var att man slapp trängas och fick bordsservering. Alldeles för många försäljare vid poolområdena. Man läste 5 meningar sedan blev man avbruten av en försäljare. Halvdålig städning.

Plus: Beach

Minus: Nothing

Plus: Pizzas, bread, animation team amazing.

Minus: Not enough outdoor non smoking areas in restaurant. They kept saying welcome home - should be welcome to your sunshine home!

Plus: Good beach, sea entrance best in area and suitable for kids. Everything is clean and maintained. Welcoming staff, nice people. Family room we stayed in wasn't renovated, but still was nice clean roomy and cosy. A lot of entertainment for kids and adults - water slides, golf, diving-standart staff, but they are all here. Good kids playground. There is room by room renovation taking place, so some rooms could be even better then we had. There are some corals but small ones, more like rocks, ans some fishes. For good snoorkling better walk to Stella berth ~2km or take boat trip. Wifi is OK, streams youtube no problem and works almost everywhere.

Minus: Main restorant's food not great but not terrible, depends on the day. Could use some other grains exept white rice. Some alacart restorants also need improvment, we didnt go to every one of them, but Chimichuri didnt impress us. Beach is crowded, umbrellas are pretty close to eachother, but there is better chance to find free sun bed. Only very basic snoorkling expearence possible on the location.

Plus: Bra städning , stor buffe , många pooler , ok strand

Minus: Väldigt slitna rum , Hårda sängar ,Ac som låter , Alla säljare som var på en hela tiden , Magsjuka

Plus: Service is excellent, staff are very professional and always making sure that guests are happy, animation team is really amazing, food is excellent and with a huge variety. Aquapark is a great advantage in the hotel.

Minus: All pools are too cold, it would be nice if they have at least 1 heated pool to satisfy all tastes. Places on the beach are always busy. Buildings outside brown color is not inviting, it would be much nicer if they repaint it using the beatiful fresh mint color used inside.

Plus: Everything, staff, animation team, facility and the beach with a good snorkeling spot.

Minus: The food is good but the quality needs to be enhanced.

Plus: Many activities for kids. Nice surroundings. Very nice staff

Minus: The beach is a bit small for the hotel size so it’s a bit crowded

Plus: Staff in general were outstanding and extremely helpful. Excellent facilities: rooms, restaurants, sporting facilities and swimming pools. Liked that the activities, pools and bars were spread all over and prevented over crowding. Everything was extremely clean and the place looked amazing. We didn't get to do many of the evening activities but the general feel and vibe was very lively and people seemed to be having a lot of fun. Rooms were very comfortable and provided us with all that we needed to make our stay memorable.

Minus: Inform customers about the service charge before bookings are made to allow for accurate budgeting. Cost of the spa treatments are extravagant. Sporting activities need to be better rorganised, more equipment made available (proper putters for the crazy golf) and staff to be more knowledgable. The quality of the ice-cream was a big let down.

Plus: Everything was outstanding starting from booking the room, the hotel began to contact me to provide all my needs All the staff were incredibly helpful, friendly and always check if we need anything There are many activities to enjoy every moment with professional team. Finally, I'm planning to be there again in shaa allah

Minus: Food is tasty and very good with big variety, but I have stayed for 5 days with minor changes in buffet, which was a little boring Desserts was not good as the rest of food

Plus: vattenrutchbanorna, variationen av mat, underbar snorkling ( finns vid grannhotellet) , storleken på familjerummet,

Minus: Lång tid vid incheckning, underhålningen hade det kunna vara högre standard på

Plus: Aqua ,rooms& food

Minus: Sea not good beach location a lot of rocks, and i saw a lot of sex and hot scenes from foreigners in public places and I think it’s not acceptable for hotel like jaz and also it’s a family hotel not only for adults !!! And these scenes bothered me a lot .

Plus: The facilities were super, the rooms were clean, the staff is so friendly

Minus: The food quality and varieties are poor

Plus: Nice and spacious rooms Amazing water parks and nice activities every day Lovely animation team Super clean Food by the pools and beach was a very nice option

Minus: Staff was not very friendly Seemed a bit under staffed and we always had to wait at the restaurant for someone to clean a table and bring us clean cutlery The fact that the property does not have it’s own beach and we had to take a bus then walk for 10 minutes to get to the super crowded beach was not really cool and made going to the beach a burden

Plus: The swim up rooms have fantastic view the swimming pools and aqua park are amazing

Minus: I didnt like the food variety esp at lunch time very very limited items

Plus: Jätterent. God mat nästan dygnet runt. Trevligt bemötande.

Minus: Internet täckning var jättedålig oavsett vilket wifi paket man köper.

Plus: Staff support , Quality & variety of food, front desk support

Minus: night entertainments need to be improved,

Plus: My wife ,our baby girl and I spent 6 days in Jaz, most of staff were kind and friendly specially Mr Mohammed Abdelhamed at housekeeping and Mr Hany Alsaed at restaurant, We really appreciate the small celebration with our anniversary. the swimming pools were clean and the Aquapark was fantastic also free WiFi package was acceptable

Minus: 1/it will be nice if the hotel provide few life jackets at the beach 2-WiFi signal was poor inside the room 3-it will be good if the hotel provide professional coffee machine (even one only) for the coffee lover because the existing one not taste 4-the food was good but it can be more assorted specially by adding more kind of seafood

Plus: we like food,aqua park and rooms .

Minus: No heated pool, no kids Are at night. Staff was more friendly before as this my 4th time to visit hotel

Plus: The beach

Minus: Food need to have more varieties. Swimming pool small!

Plus: The Service Quality was excellent. The location was very recognized. The food quality and food test was really great. The recreation facilities were great as well.

Plus: All the Staff are more than great, every person want you to feel happy and comfortable

Minus: Nothing

Plus: Food beach rooms swimming pool every thing

Minus: Nothing at all

Plus: Beautiful hotel, pool and beach m. View from my room was amazing thanks to the hotel guys I’ll come back soon with my wife inshallah and pick the same room.

Minus: Bathroom toiletries very basic, location isolated

Plus: One of the best Hotels i have ever stayed, Stuff is the key of the success of this amazing Hotel, Food Varieties is more than amazing, Soft Drinks and Cocktails are outstanding, Activities all day on the beach and pool and amazing shows at Night after dinner for all ages, I believe that i will visit this Hotel again very very soon because me and my family enjoyed the stay and had a lot of fun and memories that will last 4ever, I am really happy and proud that we have such a quality of Hotels in Egypt, You will find everywhere someone inspecting the quality of services to assure that everything is delivered as proper as is to the customers, The voucher for dinner and Aqua Park is also great and make the stay unforgettable, The Aqua Park in Makadi must be rated as one of tge top in the middle east.. Thank you all..:)

Minus: Nothing really but when you have the voucher to take dinner outside the hotel for one time and to choose between 7 Resturants don’t choose the indian resuturant because it’s really bad and i got sick, Choose AQUA Resturant inside the hotel or even don’t take the voucher because the food inside hotel is very nice and a lot of varieties..

Plus: Allt va kanon

Minus: Kanske wi-fi som va inte så bra .

Plus: It was really a LOVE STORY FROM ALF LEILA WA LEILA. I'd like to thank G.M. Ayman Ania and whole staff of the great welcoming and service that gives honorable image of Egypt and it's my lovely to repeat my visit again and again..

Minus: NOTHING TO SAY

Plus: The stuff,the food,comfy bed and a very nice room

Minus: It is not near the beach..there is a shuttle bus but it's only one beach for different hotels so busy and no privacy

Plus: The Atmosphere was nice and cosy The lady managing the Spa ( Albina ) was nice and very professional She helped make my vacation much better The main restaurant staff were friendly

Minus: The food was mediocre NEVER touch the Sushi (it gave me bad things I dont want to talk about but it wasted a whole day of my 4 days vacation) Some of the staff have problems with Egyptians !! They treat them as if they were invisible!! If you dont want local tourists just say so ! I stayed in Steigenberger Al Dau Beach for two consecutive years never faced any of these problems

Plus: The location, hospitality, food quality and friendly staff.

Minus: Nothing

Plus: Everything it’s the perfect location for a relaxing getaway The staff are so accommodating, the food is excellent and rooms/facilities clean and comfortable, I love it

Minus: Nothing

Plus: Nice and comfortable hotel , excellent staff and management

Plus: Relaxation and amazing view

Minus: I think night programs need to be more diversified to meet all tastes

Plus: Everything was absolutely perfect. We had so much fun. The food was amazing, the staff are helpful and always smiling, and the staff is so attentive to details . I told them that it was our second anniversary and they did their best in making it perfect, from the room decorations to romantic dinner tables. Thank you so much for the perfect stay that we will never forget ❤️

Minus: Nothing

Plus: It was fantastic honeymoon we spend only 3 day but we loved this place so much everything is perfect staff very kind , food delicious , service excellent.... etc. and thanks for romantic dinner in pool area it was awesome

Minus: Nothing.

Plus: Everything there was beyond my expectations. Specially the staff who were extremely friendly and helpful. Everyone in this hotel knows their job and does it very well. They made sure we were at our utmost happiness. We spent three nights at The resort and we wished we could extend our stay. The resort is well situated with 3 extra clean pools which we enjoyed a lot specially the little kids pool. the aqua park was highly amusing. What we liked was the presence of life guards all over the pools areas monitoring everything. The beach is extra clean and we enjoyed going for a walk over the marine. We dined every night at a different restaurant at the restaurant. I highly recommend Gamila restaurant and the main restaurant. There are a lot of activities on the beach. Mini golf, beach volley, darts, horse and camel riding and many more not to mention water activities. There’s also kids area on the beach which my kid enjoyed a lot. Will definitely repeat the visit there and i highly recommend it for a long stay.

Minus: Nothing at all.

Plus: Very friendly employees

Minus: No family or connection rooms

Plus: Allt var fantastisk

Minus: Inget

Plus: Everything is wonderful

Minus: Nothing

Plus: Amazing holiday

Minus: Nothing

Plus: The staff was so friendly. Very nice animation team. I had a very nice room.

Plus: Allt var toppen. Service, renlighet och mycket väl bemötande. Mr Yosif i receptionen var en stor trygghet som kontaktade oss redan innan ankomst och frågade om vi hade speciella önskemål. Fantastiskt bra!

Plus: We came as a family with our one year old daughter and we found everything easy and convenient. we especially liked the fact that there were several restaurants to chose from and the staff which was absolutely adorable. The heated pool was awesome for our daughter and the room was what we expected. It was a success.

Minus: don't mean to be fussy but the toilet was a little bit dirty when we arrived...

Plus: Resort wes excelent

Minus: Cold water in private pool.

Plus: Location in Bay area Stuff

Minus: It can be cheaper than this, yet still profitable

Plus: Staff members are very helpful, cheerful, and well trained. Animation team, and fun activities are really joyful. Food variety and quality is fine.

Plus: Personalen var trevliga, wi-fi var bra.

Minus: Maten var inte riktigt vår smak samt att vegitarisk maten har används mer än en gång och att den är inte alls så fräsch. De erbjuder dricka till rummet bara en gång om man vill ha mer så måste man betala. Vattnet i duschen rinner inte ner i avloppet.

Plus: Vi var mycket nöjda med resan, allt var välordnat. Kunde välja olika platser för bad, Röda Havet och div. poler. Hela området var välskött med olika aktiviteter. Frukost och lunch var fantastisk bra, saknade en del på middagen. Det fanns olika restauranger att välja på, som man kunde boka. Wi-Fi fungerade till 100 %.

Minus: Fick vänta onödigt länge med dricka och kaffe vid måltiderna.

Plus: All the services are amazing

Minus: Nil

Plus: Awesome evening show.

Minus: The hotel bar & restaurant didn’t serve any fresh juices

Plus: Everything, it was an amazing experience, the animation team was especially awesome and the shows were great. The food was tasty and the variety was perfect. Will definitely be back next year.

Minus: Nothing, just some of the staff members weren't very friendly to Egyptian residents

Plus: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Minus: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Plus: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Minus: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Plus: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Minus: Nothing

Plus: Entertainment

Minus: Wifi

Plus: All the facilities is perfect..

Minus: Wi-Fi internet is so weak..

Plus: Actually everything is great and the staff are very friendly

Minus: Lunch and dinner in main buffet is not that good

Plus: It was great time to spend .. I recommend this hotel to everyone ... Absolutely we will come back here again... Thx to Mr Mina for his help and his kind care ...

Minus: I didn't like the staff at the bar, when they swear the guest in Arabic since they don't understand Arabic.. And they are acting friendly but in fact they are not at all and it happened to me twice

Plus: The staff and Service, the size of the room

Minus: The beach, the food

Plus: wonderful resort, beautiful gardens, clean and spacious rooms, delicious food and a service wow... being asked if tou are well and if you need anything else like 10 times a day at least (even on the beach!) really makes you feel spoiled.. ) It was heavenly..

Plus: View, comphort, restaurant, beach, pools, everything for holiday seaside,

Minus: Nothing

Plus: Jag har varit på tiotals hotell i hela Egypten men den här var den bästa jag har varit med på den är helt enkelt fantastisk

Minus: Den stors poolen var inte uppvärmd men det fanns andra mindre pooler som var uppvärmda

Plus: exceeds my expectation. my kids enjoyed so much. i will return again, but next time i will stay longer.

Minus: nothing specific. every thing was great.

Plus: I Enjoyed every thing in the hotel

Plus: An amazing getaway for couples and families. The room had an amazing sea view. The bed was very comfortable. The kids loved the aqua. The evening shows were spectacular.

Minus: The staff could be more friendly.

Plus: One feels the efforts done behind all details in hotel....great thanks for whole team.

Plus: Excellent for everything

Minus: More Expensive

Plus: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Minus: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Plus: Very nice place and the staff are great but of course they will give you the upset and fake smile as you are Egyptian.

Minus: Too much ants by the pool and the room beds plus the balcony, they need extra pest control

Plus: The beach is good, food, animation team, kids club

Minus: The rooms are bad and full of insects

Plus: Absolutely amazing and unique Calm and speacial spirit cover the hotel. The bohemian style impressed us ,the simplicity covers all the hotel starting from the reception , the main restaurant, bathrooms till the beaches.The varaity of the beaches adds freedom to the place .Friendly and helping staff tried all the time to do their best to fulfil our needs. As soon as we arrived we were welcomed with a cold drink then invited to have breakfast after the long journey from Alexadria.Speacil thank to Mr.Reda the receptionist manager for his help in the accommodation .We stayed in a sea view room which was amazing in morning and at noon.Many games were located beside the hamburger restaurant such as tennis table and other games. Great thanks to Mr Hesham Aziz Ogly the Hotel Manger for his welcoming and his care for all guests and staff, I am sure that this atitude leads us to put it in the first choice when we will decide to come again to hurghada.

Plus: Everything is more than perfect. The rooms, stuff, food , entertainment and animation team. We were a group of 9 people, we attended the New Years at the hotel and we had so much fun. Didn’t need to leave the hotel at all as everything was there.

Minus: Nothing at all

Plus: We arrived and the welcome was great, check in was fantastic, reception team is polite and profissional, check out was extremly good and smooth, food was perfct, service was excllent. We will come back

Plus: Stranden Hotellområdet Arabisk, grekisk restauranger och pizzeria på stranden

Minus: Huvud restaurangen Dålig variation på maten. Folk väntar på dricks, annars ingen bra service från personalen trots att service ingår i priset.

Plus: Everything is more than perfect. The rooms, stuff, food , entertainment and animation team. We were a group of 9 people, we attended the New Years at the hotel and we had so much fun. Didn’t need to leave the hotel at all as everything was there, clubs, restaurants, gym, pool, games, a big water slide. Literally everything. Also the best thing is it’s an adults hotel.

Minus: Nothing at all

Plus: Staff was amazing, place was cool. Overall it was a great experience for me. Food was exceedingly better than most of the places around. Rooms were great, people inside were great

Plus: Food was really great, the rooms were beautiful, good activities and all personnel was very kind and always available to help. The beach is great, there are 3 pools very good.

Minus: We have all inclusive but between 0-10h am the alcool is extra charge

Plus: It was amazing overall, helpful staff all around the place especially Mr Reda was so helpful to all of our needs

Plus: Servicen hos personalen, incheckningen som hjälpte oss med allt vi behövde. Maten var väldigt god med stor variation och väldigt vackert samt inspirerande hotell. Rummen var fina och rena men väldigt bra och roliga aktiviteter tack vare animation team. Drycken där var väldigt bra.

Minus: De var lite sena med att städa våra rum. Men de städade den väldigt bra.

Plus: Fe hanak fel reciption mr Reda ragal gada3 we zo2 awi el sara7a el stuff kolo tamam gedan gedan ya3ni eli fel mat3m 2a2l shewia

Minus: Food is not as expected Outherwise all is great Stuff is so good

Plus: Great place. Very polite staff. Great variety of restaurants.

Plus: The facilities.

Minus: The Room

Plus: Everything

Minus: nothing

Plus: Nothing

Minus: Absolutely not worth the money! - The check in took more than an hour - the rooms seemed to be not cleaned for quite a time - a bottle of wine as an excuse took 2 hours and 3 phone calls (wasn’t sure if we would get it anymore) - minibar in „suite“ only had water and 2 Softdrinks Idk about the prices of the standard rooms but the suite was ridiculously expensive for what you get! For a tenth of the price maybe okay

Plus: kids pool is overseed by lifeguard pretty well, fish cookings from the chiefs are nice and tasty, volleyball is normally good but only one field(up to 6 teams in a raw), kids mini disco is nice, shows are pretty well done, baby room animators work well with kids esp. Vika(Viktoria), unfortunately romm works only 4h/day

Minus: overall service level is medium, some staff is not smiling at all, wifi disconnects on a daily basis and does not work for skype calls properly, rooms are not that clean as it can be, sea can not be entered directly but only via buoy/ponton darts and ping-pong equipment is too old(rockets, dart shifts)

Plus: The staff are very friendly and helping The food is perfect The landscapes and views are great Everything is near max 5 mins walk to reach anywhere Totally deserve my money and I Guess will deserve more for my upcoming trips . What i loved the most that my 2 years old son had the first real trip of his life I say i will take it my second home of chill Thanks JAZ ♥️

Plus: Everything was amazing :) Pool activities, beach is clean always , animation team keeps the guest busy most of the time. Good night shows and entertainment. Food is exceptional!! Lots and LOTS of variety.

Minus: Absolutely nothing this is our second stay and it was as awesome as the previous

Plus: Almost Everything The food The rooms Value for money Pools

Minus: There is slight difference in dealing with foreigner guests than Egyptian guests. Also the internet speed and stability should be updated. The aqua park should be available for booking guests at least one time visit.

Plus: Cleanleness people and everything

Minus: Its too far

Minus: Dinner food is soo bad

Plus: Everything The staff are very helpful especially Gad El Karim in house keeping was very clean, polite, helpful and always available for any request. Nour in the reception picked for us a great room with exceptional location In the Hampra restaurant.. Yousry Eid (night shift) was very gentle, nice and helpful.... Ahmed (morning shift) is a great person and when I was sick one day he made me a hot drink to make me feel better and was very caring. The food is great and variable. The animation team and program were great

Minus: Nothing

Plus: Everything is just perfect & all the staff everywhere is nice , helpfull & very professional

Plus: That relaxation feeling

Minus: It couldn't have been better

Plus: Most of the staff were really friendly. They helped late check out for my convenience, placed the extra bed so that my child would not fall out of the bed. Each building was beautiful and the view was fantastic. Restaurant food was good either, it was nice to have free water and watermelon in the pool.

Minus: It was a bit difficult for me to check because the hotel misunderstood my room as a breakfast only room even though I applied for a half board room. When I checked out, I was confused by the travel agency displaying only the amount not including tax. While I'm troubled with the calculation, the employee in charge of me jumped up and left it to another employee. That's why I'm a little embarrassed.

Plus: everything perfect as expected , and very family friendly hotel

Minus: No children activities

Plus: Staff were smiling all the time and very friendly and responding very fast to all requests. There was a party on our second night and it included oriental show and that was amazing. The party started with a cocktail drink over the roof showing the beautiful view of the red sea and the Barbecue followed downstairs on the garden. It was a very romantic evening.

Plus: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Minus: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Plus: As always Oberoi, a lovely stay, perfect service and lovely massage... They make sure that your stay is super comfortable and super enjoyable. Thank you

Minus: Nothing

Plus: The view and the cleanness. The place was so cosy and comfortable. Also we liked the staff, they made us feel so special. The reception staff (Nadia, Ahmed and Samy) also the restaurant staff, The Indian chefs including chef Suman who is very friendly and welcoming and the waiters (Fawzy, Osama, Alaa , A Awel, Elsayed, Samir, Bassant, Mariam ) And about waiter Fawzy; He is really descent polite, and always having a comfortable smiling face. and the chefs ( Ahmed, Akawy, Hassan ) And the in suite dining waiter Ahmed and our housekeeper Hamdy. Thank you all for letting us having a very special stay that made us loved Oberoi

Minus: Nothing. I liked it all

Plus: Perfect in every aspect

Minus: Nothing at all