Hurghada hotell

Plus: Service och kvaliteten på maten är utmärkt

Minus: Verkligen allt är bra

Plus: clean .. location

Minus: refuse my photographer enter the hotel

Plus: Everything

Minus: Nothing

Plus: Vi fick den sektion som var nyrenoverat. Väldigt fräsch o pooler var anpassat för barn och stranden var härligt. Frukost var bra

Minus: Lunch o kvällsmat var inte alls bra :/ borde satsa mer på ta in större utbud o oftast var det kall mat

Plus: The location

Minus: Rooms dirty, AC not cold Food very repetitive. Some Waiters very rude.

Plus: Very friendly and professional staff, room was very clean and food was good

Minus: The spa arena is really not up to the standards of a Hilton.

Plus: Staff was professional and friendly and they did their best to make my stay comfortable,good location, the food quality and variety was excellent

Minus: Nothing

Plus: The staff is nice, polite, and helpful. The location is good. The swimming pool is big with slides for children and 3 big slides. The sea-side is nice. The breakfast is amazing.

Minus: The internet is poor.

Plus: Very friendly staff, clean room

Minus: In room service and facilities were not so good

Plus: Very nice beach and good distance from the city centre. Quiet locarion and you have diving club just next to hotel and pier where you can set off for a snorkeling or other trip.

Minus: None

Plus: Front desk and wait staff were lovely!! Food was good and beach was amazing!

Minus: animation team was pretty bad and spa needs MAJOR upgrading.

Plus: Allt är bra

Minus: Inget

Plus: God mat, nära till affärer . Väldigt väldigt trevliga personal . försökte göra allt för att vi ska vara nöjda. Fin strand , bra aktiviteter, rent och fint

Minus: Passar inte för familjer med barn under 4 år då går ej att lämna barn i Kids klubben , det är enda nackdel annars allting är perfekt.

Plus: Great service, kind staff all fluent in English. Breakfast buffet was amazing. Menu prices very reasonable for a 5 star

Plus: Very friendly staff. Always willing to help and assist. We were given a nice poolside room that was good for my disabled wife.

Minus: There was nothing to dislike. Only thing would be the rooms are a bit dated.

Plus: Fint Hotell, bra läge, bra städning.. Trevligt bemötande av övrigt personal.

Minus: Tyckte inte om att personal i restaurangen ibland stod i ett hörn med sitt privata telefon..och gäster satt och väntade på att dem skulle ta emot deras beställning.. upplevde detta som något oprofessionellt.. Hade halvpension och båda måltider upplevdes inte som ett Hotel i världsklass.. Vilket ett 4 eller 5 stjärnigt Hotel borde ha.

Plus: the staff wasnt freindly and the service was so bad

Minus: the electricity was cuting for 16 hours so we were without ac or lights

Plus: Amazing food (all inclusive) and staff.

Plus: Vänlig, kunnig personal. God mat.

Plus: everything: staff, location, facilities, amazing

Plus: Food was excellent and the beach was beautiful Staff was very friendly

Minus: Room cleaning and night shows

Plus: A nice hotel when it was built, now needs much work to bring up to standards elsewhere.Excellent position & friendly staff, so worth closing for a year or two to do this.

Minus: Coul do with total re-furbishment ,not just tweeking a b it here & there.only two lifts not enough & constantly not working during my holiday on 7th floor!

Plus: Det var trevligt. Allt var ok.

Plus: Mycket fint

Plus: the place is beautifully located and ideal for a quiet holiday away from the crowds. amazing views of the red Sea and the city from our room

Minus: the bathroom drain-off bit in the shower and the sink

Plus: Extremely clean and staff very attentive. Great sunbathing areas. Swimming bay excellent. Mohammed who serviced the outdoor amenities was extremely proud of his job. He maintained the area to the highest standards. Thank you

Minus: Volume of entertainment was extreme. We went on holiday to relax, we didn’t sign up for a Mickey mouse convention

Plus: Läget var okej och nära till det mesta.

Minus: Personalen var otrevliga, okunniga och väldigt inkompetenta hur pedagogiskt du än förklarade blev det fel och det fick dig att känna dig dum till slut. Utbudet på maten var väldigt dåligt, Ac i restaurangen var trasigt vilket gjorde att personal gick runt svettiga och maten som låg framme blev dålig.

Plus: Great hotel, lovely friendly staff Good location Delicious food

Plus: The room was very comfortable and clean with beautiful sea view. The food and snakes on beach were very good. The hotel satff is soo friendly and helpful . Highly recommended hotel for vacations, it was very nice. Thanks sunrise

Plus: Great location. Hotel is spotlessly clean. Staff amazing, attentive, friendly and helpful. Food is excellent, spoilt for choice.

Plus: Allthing

Minus: Nothing sometimes animation team wasnt active

Plus: We were travelling around Egypt for a few days and ended our trip with a few days in the Sunrise resort. Haven't had any bad experience before arriving, but this was on a completely different level. All starts with a warm welcome, easy check-in, exceptional personnel and well-managed property. There wasn't anything we would be missing, the quality actually exceeded our expectations. As we are a family of 5 and no appropriate rooms were available, they gave us connected rooms - which basically meant we are in the "same room". Unfortunately, we needed medical assistance due to illness. The doctor provided us with helpful medicine and advice, as well as with all the needed documentation to claim money back from the insurance. Which, btw, went through smoothly. Any request we had, was solved without any hesitance. Preparing lunch boxes, advising on timings, even extending our stay for a few more hours with everything included without extra pay. Food in the main restaurant was good and varied enough for the four days we stayed there. Additionally, you have two or three more restaurants within the resort you can book for free (with the AI package we had) if you want to experience other cuisines. The only sad part was a bit colder weather (~21) and windy beach - not something they can influence. But with the offerings and help around pools, this can easily be forgotten. We had lots of fun on pools and slides. Travelling anywhere near next time, we are definitely visiting again.

Minus: clearer indications of bars/snacks locations and the offerings

Plus: Allt var fantastisk

Minus: Inget

Plus: Great location, very friendly staff and good value for money

Minus: N/a

Plus: The resort is stunning. Beautiful pools and a gorgeous beach. The food was really nice and had a wide selection of A La Cartes so plenty of choice! The staff work so hard and were really friendly. It was a wonderful holiday and I can’t wait to return again.

Plus: Every thing was very good

Minus: Nothing

Plus: Allt var toppen. Service, renlighet och mycket väl bemötande. Mr Yosif i receptionen var en stor trygghet som kontaktade oss redan innan ankomst och frågade om vi hade speciella önskemål. Fantastiskt bra!

Plus: I like it very much every thing is good

Minus: Nothing

Plus: I like every thing in this resort the beach aqua park pools resturants variants of food all of people there are very familier

Minus: Animation team was very bad not active all the day

Plus: Every thing amazing in this hotel from staff and food and cleanliness

Plus: Staff was helpful food was varient animation team was very funny all thing was.okay

Minus: Nothing

Plus: Poolområdena. Pizzorna. Storleken på rummet. Stort utbud på buffén. Apoteket på området. Stort utbud av aktiviteter. Trevlig personal. Välskötta grönområden.

Minus: Hårda sängar och hårda kuddar. Balkongdörren gick enkelt att öppna utifrån vilket inte kändes särskilt säkert. Rummet luktade jättemycket rök. Dåligt att man lät folk röka på restaurangdelen. Förstår inte hur de kan kalla kylen för minibar. Det fanns tre stycken 25 cl läsk som de fyllde på 1 gång per vecka. Vi var 4 personer (3 vuxna + 1 barn) i vårt rum vilket innebar att vi inte ens fick vars en läsk. Vi mejlade receptionen i samband med bokningen och önskade transfer men de svarade inte ens trots att de erbjöd transfer. Restaurangerna var ingen höjdare det var samma mat som på buffén enda positiva var att man slapp trängas och fick bordsservering. Alldeles för många försäljare vid poolområdena. Man läste 5 meningar sedan blev man avbruten av en försäljare. Halvdålig städning.

Plus: Bra städning , stor buffe , många pooler , ok strand

Minus: Väldigt slitna rum , Hårda sängar ,Ac som låter , Alla säljare som var på en hela tiden , Magsjuka

Plus: Very accommodating staff that takes service seriously: We've had an issue with the shower drain and once registered it was fixed in a couple of hours. Also the flexibility of our room cleaner was greatly appreciated. The domain is huge and well maintained; the restaurants offer a very good choice of food (we particularly liked the Mediterranean and Bedouin restaurants) and there's plenty of activities to do nearby (Diving, Quad Racing, Kite surfing, etc) or on the premises (tennis, fitness, … ) Towels are easily acquired and replaced with the card system in use. There's plenty of space to relax at the beach. Hotel is also kid-friendly. Recommended!

Minus: Upon checkout there was a mistake made by reception in number of towel cards to hand back; as one room was occupied by one person less... This took a while to sort out and wasn't handled professionally.

Plus: Fantastic location,Amazing staff,Great food.

Minus: Absolutely nothing

Plus: The resort was all around fantastic. Comfortable accommodation, a wide selection of activities to suit any lifestyle, tasty food in a variety of restaurants, a lovely beach and wonderful staff. We were made to feel very welcome from the get go. My daughter and I really enjoyed our stay and even before we left she was asking when we could go again. I definitely am up for a return visit.

Plus: Excellent resort for families with kids. Good food, nice facilities, and the staff is always very helpful.

Minus: Improve a bit the night shows. Art Safari - I paid more for less services than other customers for 2 hrs driving. Others had 3 hrs driving and more things to see.

Plus: The location was perfect. The beds were comfortable and everything was perfect.

Minus: The staff needs more training in dealing with guests

Plus: Staying at Royal Sunrise Makadi resort for years now, no surprise. Standard as ever, good staff, nice beach, good food and content. Rooms are clean, and comfortable.

Minus: Bad WI-FI, no direct access to pool from Sea View Bungalow. Honestly since we come here last 10 years the interior of rooms is little wear off. But Clean. Restaurants with reservations were bit disappointing this year. Better food in main restaurant.

Plus: Amazing restaurants, staff are so helpful and can’t do enough for you and beautiful weather

Minus: None

Plus: The "à la carte" restaurants were good. The territory was tidy and green. The animation was interesting and entertaining. There was a coral reef at the beach. Not a bad place for snorkeling. The hotel is more or less hidden from the wind. So it can be considered for comfortable winter vacation.

Minus: The public toilets on the hotel territory were not always clean. The fruit selection in the main restaurant was poor.

Plus: Every Thing Was Good Especially Animation Team

Minus: No Thing

Plus: Friendly staff who would try to make your stay as good as possible. House keeping was fast and efficient.

Minus: Food was really really bad despite of all the variation they try to offer. Bed and pillows are so uncomfortable. The sink in the bathroom was clogged and we asked for fixing it, but in vain.

Plus: Pretty much everything

Minus: Honestly nothing

Plus: every thing

Plus: Very clean Resort and very friendly people. We had a great time

Plus: Perfect hotel everything was amazing the animation team was very activ all the staff were cheerful and helpful the variety of food every thing was very nice

Minus: Nothing

Plus: friendly staff, good service, great variety and quality of food and beverage, good land scape, nice big heated swimming pool, safe aqua park, clean rooms and public areas

Plus: All things are excellent

Minus: Nothing

Plus: Excellent customer service good tasty foods staff were amazingly nice and helpful the resort has everything you need you don't have to go outside.

Plus: Stranden är vacker och ren maten är mycket bra.

Minus: Rummen är inte på hotellnivån. Strandservice är inte bra

Plus: The whole resort is amazing. Very relaxing, staff are always around and happy to help

Minus: WiFi is very poor. Does not work in the rooms whatsoever. Works in public areas but still very slow.

Plus: Ja, nu var vi här för tredje gången på 4 månader så det säger ganska mycket.Maten var jättegod och varierande, vill man inte stressa till frukosten mellan 7-10 så kunde man ta nästa som serverades utomhus från 10.00, ingen stress.Rummen välstädade och sköna sängar och mycket trevlig och glad personal.Hände att nyckelkortet inte fungerade men då kom någon från receptionen med ny nyckel på några minuter.Personalen i receptionen var mycket hjälpsamma, speciellt Abdlrahmna hamdy.Kan verkligen rekommendera detta hotell.

Minus: Har inget att klaga på, bästa stället vi bott på.

Plus: Från receptionen där fick vi bästa hjälpen av A.Magid.Han har varit mycket hjälp i alla dagar och sedan kan vi absolut inte glömma en personen som har hjälpt oss flera gånger Emad abd Elmasseh asst Hk manager, han har hjälpt oss från att vi va besvikna till att vi blev världens nöjdast gäster. Det som gör absolut hotellet till det bästa hotellet i Hurghada och Egyptan alla show, fest , Beach party, dj vid Sunset bar och absolut profesional dans show, det är specialt eftersom det finns inte i något hotell så många olika . Desert Rose Resort är bäst

Minus: 1.Rummet behöver renoveras lite

Plus: At all the hotel is very good, and staff was friendly and the food was delicious, vip service was great idea,and program was very interesting.

Plus: Ifall man som familj letar en prisvärd resort med strand och badland är detta att rekommendera. Finns egentligen ingenting att klaga på, allting är medel plus, inget som verkligen är toppen men samtidigt inget som är dåligt.

Minus: Området är stort, väldigt viktigt att tänka på om man har små barn, handikapp eller inte orkar gå mycket.

Plus: Har haft en helt fantastisk semester.Mycket bra service på Restaurangen god mat vällagad.Spa och Beuty slalom med massage och jazzuci helt fantastisk personal.Du får mycket mer än vad du betalar för.Korallrevarna heltfantastiska så fina fiskar alla färger.Många och helt lugna lätt att titta på dom.

Minus: Internet dålig på utom i receptionen.Kallt i poolen.

Plus: Från receptionen där fick vi bästa hjälpen av A.Magid.Han har varit mycket hjälp i alla dagar och sedan kan vi absolut inte glömma en personen som har hjälpt oss flera gånger Emad abd Elmasseh asst Hk manager, han har hjälpt oss från att vi va besvikna till att vi blev världens nöjdast gäster. Det som gör absolut hotellet till det bästa hotellet i Hurghada och Egyptan alla show, fest , Beach party, dj vid Sunset bar och absolut profesional dans show, det är specialt eftersom det finns inte i något hotell så många olika programmet. Olimpic day va bara en dag, vi ville gärna ha flera dagar Tack så jätte mycket Desert rose resort !!!

Minus: 1.Bita lite buffé i restauranger 2.Renovera rummet 3.Själv servering av non alkohol dricka

Plus: Från receptionen där fick vi bästa hjälpen av A.Magid.Han har varit mycket hjälp i alla dagar och sedan kan vi absolut inte glömma en personen som har hjälpt oss flera gånger Emad abd Elmasseh asst Hk manager, han har hjälpt oss från att vi va besvikna till att vi blev världens nöjdast gäster. Det som gör absolut hotellet till det bästa hotellet i Hurghada och Egyptan alla show, fest , Beach party, dj vid Sunset bar och absolut profesional dans show, det är specialt eftersom det finns inte i något hotell så många olika programmet. Tack så jätte mycket bästa desert rose resort !!!

Minus: 1.Rummet behöver renoveras 2.Behövs en till restaurang med all inklusive 3.Lite svårt med dricka i restauranger måste vänta alltid long tid

Plus: Bästa hotellet i Hurghada

Minus: 1.Behövs bita lite buffé i restauranger 2.Rummet behöver renoveras 3.Själv servering av tea och kaffe

Plus: Bästa hotellet i Hurghada

Minus: 1.Själv servering av tea och kafé på morgonen 2.Rummet behöver renoveras 3.Buffe restauranger

Plus: The land scape.

Minus: Usual hotel,nothing special about it,but it was not an easy time cause of the coronh virus. People were tense a little

Plus: The resort is 15 min by car from the airport and it is well equipped with all facilities. The staff is very friendly, in particular we were really impressed by the excellent work of the housekeepers! The heated pool is super and there is a good choice of restaurants a la carte.

Minus: - the beach is not very large, but it s well equipped -the gym is little and it close at 19h so sometimes around closing time there is too many people and it is difficult to train.

Plus: The resort is beautiful. The staff are friendly and helpful. The food is diverse and tasted great. They have a lot of different restaurants for variety. The pool area is large with a separate area for kids. They also facilitate games to keep their guest occupied. You can play water polo, participate in water aerobics, beach volley ball, bocce, and there is entertainment provided at night.

Minus: The laundry service is a bit slow, especially when you ask for it back in the same day

Plus: All of the staff very friendly cooperative, started from the reception till Mr. Zakaria the manager. True meaning of hospitality. Facilities and activities very good. We enjoyed our vacation so much.

Plus: Wow! This place is amazing from the staff and the facilities. From the start they gave all us an upgraded room to deluxe which were all connected. The facilities was just incredible everything we needed was there. Restaurants are authentic and delicious so we didn't have to headache of trying to find a place to eat. The staff are great they go the extra mile, i will always remember Ali who I built a good relationship with. On the last day there was a sandstorm and the clean up job was incredible it was like the storm never happened. To tip my heavenly stay they gave us extra 2 hour until for our checkout which helped so much because our flight was next day early in the morning. They also said we can use the facilities after we have checked out until our driver comes to take us. Just wow they went above and beyond. Thank you for giving me and my family a amazing experience in Egypt.

Plus: Wifi was amazing and fast. Bedroom comfortable and cleaned throughout our stay. UK plug under mirror in bedroom so could dry hair with own hairdryer. Animation team were fun. Pool service was great.

Minus: The buffet food was really quite a let down. I know buffets have a bad reputation but this is really one of the worst I have experienced. None of the food resembled what it said it was on the ticket. If you are happy stuffing yourself on eating breads and desserts of which there were plenty you will like the food. Some plain salad was okay and coleslaw was lovely. Other than that very hard to find things to eat apart from fresh omelette at breakfast. Breakfast was the best meal. Dinner the worst. All meat was overcooked and fatty or bony.

Minus: Very nice hotel, excellent service

Plus: Friendly staff who couldn't do enough to ensure a comfortable stay. Nothing was too much trouble. Great choice and standard of food in the main restaurant. A La Carter restaurants of great quality too.

Minus: A longer stay! We will return when all the current situation is over. They deserve our business and our patronage. Very happy to give it too based on this experience.

Plus: Most professional staff, great treatment, clean fancy rooms, great food and awesome atmosphere. Highly recommend the Royal suit over any other suite. This is my second time there and I loved every minute.

Minus: Animation team, Royal suite beach cabana location, the desserts.

Plus: Amazing resort will come back every year!!!

Plus: God mat

Minus: Fler aktiviteter för vuxna

Plus: Aqua - stuff- rooms

Minus: Food - night activity

Plus: The good staff

Plus: Best value for money. Staff very helpful. All inclusive variety of restaurants . The slides are great. Best to go there in oct, nov, dec not many egyptian families so its more quite.

Plus: Arrangement and facility

Minus: Too expensive

Plus: I did not like any thing

Minus: They inforced me to pay extra money 3400 EGP They said there is a difference from online kaya site than hotel.beds. so bad experience really My number 00966564095047

Plus: The aqua and children staff

Minus: The evening show was poor

Plus: We only booked for one night but turned up a day early. The staff were friendly and very understanding. We were sorted quickly and even had our bags taking to the room around the park. The facilities and park were spotless and the staff were excellent, the food was really good for all inclusive. We were sad to go but I will return with The kids for longer I think. As long as I get the same room lol There is also a lot of security around the hotel and on the extensive grounds.

Minus: I seriously don’t think anything could of been better. Keep everything as it is. The alcohol could of been better quality even if it meant paying a little bit more for it. That is really me being very very picky

Plus: Hot water. Aqua. Food. Staff.

Minus: None.

Plus: Frukosten var sämst vilket ledde till att se över frukosten för det mesta

Minus: Maten, aktiviteten , och barservicen

Minus: Internet & the staffs ability to solve a problem

Plus: Most everything exceeded my expectations!

Minus: Assumed the work out room/ gym was included was disappointed that it wasn't!

Plus: Maten var utmärkt!

Plus: good view from booking and not the same in reality.no anything with 5 star,its seems as 3 or 2 star. Rooms are dirty and old. food was poor.

Plus: Stuff were so good, location is good.

Plus: Very good hotel. The staff are so friendly

Plus: Stuff Room servicing The rooms are so clean

Minus: Nothing

Plus: Actually it was a wonderful night, starts with big smile from staff and receptionist (i wanna think him a lot). at night it was an issue and problem in electricity, during 4 minutes they fix it from my room. again i wanna thank every one tried to make our stay wonderful, thank you all and i will be there again within 3 days, hope to see you gain.

Plus: Location was 10minutes from the airport and 10 from the European resort area. Plenty of activitys from scuba,safari and submarine rides as well as relaxing at the hotel pool or local beach. Staff were friendly and attentive but not intrusive. All in all no complaints. Warm and friendly.

Minus: Nothing

Plus: Good location Near the airport Fancy

Minus: Slides are open for a period

Plus: The reception team was very helpful and keen to present extraordinary services also Housekeeping team was supporting them doing that .. I have enjoyed my stay their and really recommend Ivory suites for every tourist stays in Hurghada

Plus: Fantastic. Great apartment with everything you need. We stayed in two bed apartment for two nights and the stay was awesome. It has kitchen also and all the utensils were provided. Bedroom size was great. Free parking was available on site with 24hrs monitoring. Receptionist was very helpful along with all the other staff. Room was spotless and was cleaned on both the days of my stay. Breakfast was also provided and they even offered us packed breakfast as we were leaving early. Good stay.

Minus: Nothing.

Plus: The staff went above and beyond to ensure that I enjoyed my stay. The room was clean and nicely decorated. The bed and pillows were comfortable. My room had a ln amazing view of the sea! The hotel has a beautiful sandy private beach area with great access to the sea for swimming or snorkeling. The hotel also has three pools, the main one being heated in the cooler winter months. The main restaurant serves three buffet style meals a day. The food is simple, but tasty. The restaurant staff was attentive and able to let me know ingredients in food. When it wasn't possible, the staff was more than willing to make something for me (I have some allergies and food sensitivities). There are a couple of other restaurants on site that serve dinner (an Italian place, a Moroccan place and possibly an Oriental place) but I chose to eat in the main restaurant. There are also smaller restaurants on the beach and by the pools that have cold drinks available.

Minus: Not that I minded, but it would be good to note, this hotel is located a little outside the main part of Hurghada. I am not sure how easy taxi access would be. Uber/Careem were able to do pick ups and drop offs. The hotel also has a taxi service on site. The hotel really does have everything you'd need so you might not ever have to leave the property!

Minus: Terrible terrible food, we felt like we were fed garbage. When trying to book a la carte the hours were so restricted (10am to 12pm) and u can't book through the reservation desk. So if u are out diving the entire day there is no chance to book a table. We end up ordering pizza to the hotel, because there is nothing around it. My mom went to eat alone at the buffet and has been harassed by waiters which are trying to flirt with ladies, that is very inappropriate for an employee. At the beach people bother you with constant offers of spa, photos, massage, interrupting your peace.

Minus: Food

Plus: Personalen. Läget.

Minus: Variation på maten. Lite frukt. Tar lång tid att få en service. Wifi är dåligt. Poolen och stranden stängs kl 6pm. Biljard rummet är väldigt liten och mörkt.

Plus: People were awesome Specially Mr.Hazem Saleh (Reception) , He was amazing (Friendly and helpful to the limit)

Minus: Food Can be better

Plus: You just go to a place where the staff are doing their best for you. Such a great place and will definitely go there other times

Minus: The animation team is amazing.. Clean rooms excellent food the staff are so cooperative and nice..one of the best hotels i have ever been at Thank you all for the amazing service and vacation

Plus: Top hotel I have been in! I was in Spain and Turkey last year and stayed in 3 different hotels and comparing the food, the service and facilities Mercure Hurghada is a very top hotel for me and for my family. The sea water is amazing and if possible to include photo I will to show how amazing is the water is. Our nice experience with this hotel started from the reception as Omar, Ayman and Hazeem are really friendly staff. They allowed enough time for us to explain and explore the hotel. Followed by the restaurant chief Shamandory and really nice restaurant staff. All helped us to get what we need. Another great experience at the swimming pool, a guy called Farag is one of the kindest and honest person I have ever met. The house keeping Ahmed is a really nice man who did a great job in cleaning the room. This hotel will be our fav destination from now on and I really recommend it for everyone! I could go on for a few hours writing Every experience, really great hotel and great service! Many thanks Mohamed

Minus: Swimmingpool closed too early before sunset and this is the time we love spending time in the swimming pool!

Plus: the room

Minus: food

Plus: Maten var vällagad och mycket god Önskar dock mer variation på efterrätten. Personalen var väldigt trevliga och gjorde vad man än begärde. Väldigt bra service. Standområdet var kanon. Uppskattade sängarna där. Hotellet är väldigt rent då det städas jämt. Baren i lobbyn öppen dygnet runt. Spadelen med gym och pool enbart för vuxna gjorde vistelsen ännu bättre (Vi var bara vuxna). Behandlingarna på spat var fantastiska, speciellt massagen man fick från en tjej som heter Hind, hon var extremt bra på att massera.

Minus: Att Wifi fungerade dåligt och att vi bara fick två ordinarie sängar trots att vi betalat fullpris för tre vuxna. Strömmen gick vid flera tillfällen, det åtgärdades ofta snabbt men vid ett tillfälle var vi utan ström i ca 30 min. Som komposition begärde vi dock kostnadsfri checkout och fick det till kl 15.00 direkt. Efter att vi fortsatte uttrycka missnöje fick vi det till kl 18.30. Det kallar vi för bra service. Animationgruppen syntes inte till så mycket, vilket var lite tråkigt. Långt ifrån Hurgada, ca 35 min med bil, vilket är en stor nackdel speciellt för de som t.ex. är festsugna då det inte finns nattklubb på hotellet.

Plus: Buffet food never hot enough for our taste. All cold foods excellent. Mexican & Italian very good food and service. Great choice of foods

Minus: Hot buffet food/ too cold

Plus: Perfekt hotell för ett par.

Plus: Städ:Allt var rent Mat: mycket att väljer på

Minus: Inget bra strand eller de fanns inget riktigt strand.

Plus: the restaurants clean wide room

Minus: internet in the room with extra charge

Plus: Tropitel ett fantastiskt fint och trevligt hotell. Bästa läget om man gillar snorkling då korallrev finns precis vid hotellets strand. Riktigt god mat med olika temakvällar. Personalen otroligt serviceinriktade. Trevligt poolområde som ligger i välskött och fin trädgård. Härlig privat strand med gott om sköna solsängar. Från stranden går en lång jetty ut i vattnet som tar en till härliga bad och snorkling i kristallklart vatten. Underhållning på hög nivå. Aktiviteter som passar alla åldrar. För den som gillar shopping finns ett antal butiker på hotellet. Kommer definitivt att besöka detta hotell igen.

Plus: March 2020. We had a great stay at Tropitel so we highly recommend it. Very tasty food, helpful staff, large and comfortable room (with a huge comfy bed), beautiful and well maintained gardens & pools, spa, shops, everything we needed. Well done, Thank you! :)

Minus: The hotel is a bit isolated but we knew that when we booked it so it was fine for us. The taxi ride to the airport (booked through the hotel) was not up to our expectations; we did get to the airport in time though and had no real trouble so all was Ok in the end.

Plus: Närheten till stranden och rummets läge, nära till allt i hotellet. Personalen i restaurangen var trevliga men var väldigt slitna pga det höga trycket hotellet hade.

Minus: Mottagandet vid receptionen när vi anlände till hotellet var väldigt dåligt. Mina Mikhail som tog emot oss var väldig otrevlig och oproffotionell i sitt sätt. Vidare ville hotellet att vi betalar nästan halva summan för vad vi betalt för hela sällskapet för 8 nätter, då sonen är 12 år och 5 månader gammal. Vi tyckte att det var ologisk att betala halva priset för sonen som för hela sällskapet, 4 personer, i 8 nätter. Vi betalade 321 usd och fick ett trippel singel rum när vi fr början betalt för dubbel deluxe, dessutom var rummet sjabbig och laken verkade vara använda och rummet var ostädat. Vi klagade och de visade ett annat rum med tråkig sikt som visar baksidan av hotellet, inget gård, ingen pool el strand, bara gå gatan o höga buskar. Vi klaga och då gav oss det rummet vi egentligen bokat fr början, dubbel delux och så fick vi två extra gäst sängar till barnen. Vi upplevde det hela som en besvikelse vilket sänkte oss under hela vår semester där. Bilderna på rummen som ligger på booking är fotoshopade och förbättrade, inte vad verkligheten visar. Ligger långt fr staden, ca 30-40 min bilresa och ingen taxi får köra in i hela Sahl Hasheesh, bara företags bilar. Området Sahl Hasheesh är bara lyx hotell o spärrat. Städningen var urdålig, alltid sand, ludd och hår på golvet i rummet och i badrummet samt gymmet, väldigt smutsig.

Plus: Kvaliteten Dykmöjlighteter Maten Rummen var vackra och rena och rymliga

Minus: Valutan för pengarna. Var dyrt

Plus: good pools, breakfast fine and dinner selection good

Minus: I booked on place and price. However when we got there I was told that i made a booking as an Egyptian national which was not applicable to me and so that I had to cancel this and re book at a higher rate. I WAS NOT given another option for booking at the time and I feel that I was duped in going there by price. When i mentioned this they said that they had other people saying the same thing and yet they have not changed it and people on arrival have to pay more! What a CON Also the hotel obviously does a lot of package tours and the level of the guests are not the same as the private people who pay a lot of money to be treated the same!

Plus: Annars är det bästa hotellet jag har varit på! Personalen är helt fantastiska, så oerhört snälla och hjälper dig med allt. Finns 6 resturanger såsom italiensk, egyptiskt, asiatiskt med flera. Stor efterfrågan på italienska, måste bokas en eller två dag i förväg. God frukost med stort utbud. Flertal pooler, även pooler endast för vuxna. Många aktiviteter var dag med bra information om när och var. Vattengympa, volleyboll, yoga, shower med mera. Jättefint och bra spa mot kostnad. Allt var bra!

Minus: Lite väl mycket försäljning av aktiviteter vid poolen. Dolphin house båttur var vi på och den var sådär. Han erbjöd först turen för 200 Euro per person men ändrade sen till 10 Euro var efter att vi tvekade. Fortfarande för dyrt pris för det man fick. Oprofessionellt arrangemang. Ingen info eller instruktioner alls. Påstod att vi skulle vara tillbaka på hotellet vid 15.00 men kom tillbaka i hamn vid 17.00. Bilen som skulle hämta oss var inte i tid och vi fick vänta i hamnen i 40 minuter. Hemma vid 18.15 tiden. Delfiner fick man se men långt ner på botten av havet, antagligen för att dem va rädda. Hade dock tur att se två delfiner simma nästintill bredvid mig men det fick inte andra göra. Om man älskar delfiner är båtresan värd men annars var resan väldigt långtråkig och oseriös. Om ni vill se delfiner, boka med ”Red Sea Dolphin” eller ”Dolphin Dancers”, hört mycket bra om dem.

Plus: The hotel is great. It has a lovely sandy beach with snorkelling opportunities and very nice facilities. Different pools and a very nice breakfast and dinner buffets. The animation team was good and they hosted a daily show at the Roman theatre...

Minus: It's huge so a lot of walking

Plus: Good animation team Good food and facilities Good spa

Minus: Rooms need more facilities and maintenance

Plus: every thing stuff were very welcoming , food was amazing , kids club is super, animation team are the best , we really did enjoy our stay and BIG THANK YOU to every body who made our stay fabulous , MR. Reda from F&B was very friendly and welcoming, all reception/house keeping / F&B and all stuff.

Plus: Location is amazing food was perfect General manager Mr serdar is very nice man so polite and friendly

Minus: The animation team only the boys (special the leader of the team and the boy with curly hair) is very rude and not the image of the hotel before the other leaders and the staff was amazing but the girls out of that comment

Plus: View, service, serenity, food, quality, comfort

Minus: Man kan inte dricka vätten fri utan kostnaden på middag .

Plus: Everything was more than perfect :)

Minus: nothing

Minus: Får man inte vätten fri på middagen.

Plus: Perfect !!!

Minus: Perfect !!!

Plus: Many pools some of them were heated The aqua park Snacks Room

Minus: The food in the main restaurant could be better The night show

Plus: Very nice stay, friendly and cooperative staff trying thier best to make it wonderful stay for everyone, especially Ashraf from reception many thanks to his efforts.

Minus: The food quality is so baaaad and variety of food is poor and staff is not friendly

Plus: The reception was very cooperative I stayed with my family in 4 rooms Mostafa from reception upgraded them and made sure that we were comfortable the animation was wonderful the food variety was lovely the themed dinners were perfect all the staff were very friendly they even made us late check out Mohamed thanks to jazz for this wonderful holiday

Plus: The food was great and the resaurant workers are very active and cooperative. The reservations team were amazing once they heard about our issue with the aqua team.

Minus: Half of the aquapark was broken for full two days. The aquapark workers were annoying and they refused to let my son slide although his hight was satisfying for the aqua rules. When i talked to the aqua manager about this , he was aggressive and not elligable at all to communicate with guests. The animation team don't exert any effort, as if they are a group of friends in a trip together.

Plus: From the moment you walk in the welcome is unreal, the guys working there are so friendly and helpfull. The hotel itself is amazing so modern and spotless, pure luxory!! I will defo be back next year.

Minus: That we couldnt stay longer will defo be back again

Plus: From the moment we checked in, all through our stay, until we check out we were completely embraced by friendlyness & absolute comfort .It is as if you are invited into a place that breeds Courtesy & Hospitality. It is this warm welcome, hospitality & comfort that very much made us feel at home during the entire stay & It has been one our best unforgettable vacation. I cannot thank enough the manager Hassan Bastawy & Svetlana who went out of the way to arrange a return flight for us when becaues of Coronavirus our flight operator TUI had turned their back on us & had left us stranded. Such a hospitality is a Brand in itself. The breakfast buffet was delicious with many choices to suit everyone's taste and despite the fact that at times it was quite busy, the staff made sure that there was never a shortage of the services offered in the buffet. The dinner buffet was an absolute gastronomical delight & the one of the best we had. Our thanks in the buffet goes to Ali & his brother for taking care of us each day & also to Lotfi at the reception for responding to our queries promptly. I highly recommend this resort just be there you would't be disappointed, one thing is sure I will be back again.

Minus: ever thing was wow, super

Plus: Everything was excellent. They welcomed us with very nice drink. The Room and especially the bathroom were extremely Clean. The Conditioner provided by the hotel made My Hair soft and easy to disentangle. The food was Amazing and delicious with a Wide range of Choice Which let us avoid Milk and gluten. There was a Huge Selection of types of pasta, lasagne, cannelloni and bread, bread sticks and focaccias though. What we loved mostly from the kitchen is the varied selection of starters, fish and meat meals, and the impressive number of desserts, including the typical arabian ones. The staff was incredibly friendly and professional and made all their best to take care of us. Therefore we would like to say a big thank you to Mohammed, Adel and the very kind barista at the seaside who served us drinks and cocktails at any time. We also loved the beach and its cristalline water and the nice path along the beach which is lit up at night and very convenient if you like to go running or jogging. It's a very quiet place in a silent town and I loved it. If you would like to chill at night it is also possible to smoke some shisha for an additional price. The area has some supermarkets around. A big big thank you to everybody :*

Minus: Well, if we want to be picky... No decaf coffee, no soy or any non dairy milk available. But I am not even sure if such type of products are possible to buy there.

Plus: It was perfect

Minus: Nothing N/A

Plus: The hotel and place and the stuff were fabulous! Every time they made me smile! Food is fantastic! Rooms are clean! High quality service! Definitely recommend this place! Must be seen! Thank you very much guys for everything! I loved it!

Minus: Everything was amazing!

Plus: Excellent food and service.

Minus: The weather. We had rain one day, very rare in Egypt.

Plus: Good food, clean rooms and hotel, low key entertainment which is what we wanted. Great beach at hotel . Friendly staff particularly beach waiter (Amr) was fantastic very attentive to guests needs, and also Mohammed and Ali (Beach life guards)

Minus: Romance bar in older part of hotel - there was a smell of diesel which we mentioned caused by outside tanks being too near to the air conditioner unit