Hurghada hotell

Plus: Staff are very helpful, cheerful and professional. Specially Mahmoud Montaser in the reception. He is a very helpful & professional guy. All guys in the 2 restaurants, all bars & shisha corner were very friendly.Food was amazing there was a variety menu. Available beverages 24 hrs shisha corner was fun &pool snacks were tasty Animation team were very nice and active Pool was warm & Water park was amazing Beds were like a cloud

Minus: Beach was a bit far from hotel Lightings in the rooms were a bit fade

Plus: All meals were delicious , free upgrade to a royal suite , staff were helpful & showed friendly attitude

Minus: - the restaurant AC was poor , they changed the planned menu several times - no animation team or even music on the beach

Plus: Very good hotel staff specially the reception was very friendly and food was amazing will definitely go there again

Minus: beach bit far from the hotel

Plus: All Staff in restaurant, reception, bars, pool very nice and very helpful

Minus: The resort is not a beachfront however it was ok

Plus: Comfortable and clean

Minus: Clean

Plus: The location, professional staff, very cosy environment. Mouth watering food! I stayed in the junior suite family room.

Minus: I expected the rooms to be more maintained. Couch textiles and cushions should be cleaner. But it is not a big deal .

Plus: The best hotel in Hurghada as usual , it's my fifth time to go there and I'll will keep visiting this hotel more and more . First of all, I liked the new improvement of entertainment like Foam and Street party , the ideas are so creative and looks better than Jumerah ,Dubai, and from my experience Makady Saraya is even BETTER

Plus: The room was big but no enough carpets, and all the staff are not qualified enough to serve guests, no smiles, no greetings when you see any staff in corridors or at any place, they are only walking to do there work and leave, no room service available so dont expect that you will eat after 9 PM

Minus: Nothing to say but big waste of money with the cost i paid i could stay in Turkey for 5 nights in an amazing hotel, a small piece of what i faced when we asked the reception is the beach near he said yes and we discovered it is very far!!!! Very slow staff at checkout we spent 35 min waiting for them to check the mini bar usage although i told them we didnt use it, on the beach you will not find a place selling water bottles??!!! U have to take cups only in this hot weather u drink a small cup from a place far from the beach by 200m!!!! At least this can be a good source of revenue for the hotel but i dont think they are not aware of any of the guest experience NPS.

Plus: Great welcoming by nice smile and good drinks in lobby bar especially NOHA .. Front disc team are very helpful ( mr . Talaat ; HAMADA ) ..Sun flower Resturant staff especially Mostafa ; Swimming pool waiter ( Ahmad)

Minus: Room needs more Maintenance supervision ; We spent many hours Fixing AC ; looking for TV remote Batteries ؛ Safe in bed room was not adjustable ; took long time to fix it

Plus: Nothing at all, food was smelling badly especially turkey meals it is just disgusting, no room service !!!! If u feel hungry at night as the restaurants closes by 9 u have to wait till next day !!! Even getting ice to drink something in your room not available, the beach is 1km far from hotel and no golf carts u have to walk in a very hot sunny whether if u have small kids u will suffer, the photos on booking is deceiving the beach is not near at all. The manager is not a professional guy other wise he would look at these details more than looking for paper feedback from guests he need to put himself in the shoes of a gust. A small tip here the hotel security is to protect your guests and not to protect you keep this in mind"

Minus: Everything was a big waste for money, the first day we found a leprosy in the room and we waited for 20 min for someone to come and kill it, but no one shows we had to go to reception and when we tell the guy he said it is not harmful !!!!! What the heill r u saying !!!!!! Over security in the hotel and outside the hotel that makes u feel there is something wrong with the area, all pools and beach closes by 6 PM !!!!!!! Nothing to do till rest of night except drinking and watching tv, poor animation team, no nearby attractions to enjoy. It is not a good destination for group of friends visitors

Plus: The food is fair good

Minus: I was shocked when I entered the hotel door of this five stars and rated in 9.2 in booking hotel. Every thing in the loopy is old and runes. Decorations and furnishings were expired. Restaurant ware as well and services are poor. The bar was a disaster as well the room they gave me. My booking was for 5 nights, but I argued with reception staff to changed to one night only because my booking was partially refunding . This the first time in my live I entered a hotel and surprised from the poor of everything. I don’t recommend it at all. Its only could be rated 6 or 7, not 9.2

Plus: Staff were super friendly and helpful.. Food was very good.. Pools and aqua park was amazing my whole family loved it. Also loved the snacks bars by the pool

Minus: The rooms' bathrooms were abit smelly and room curtains and furnishings need renovation.

Plus: All things was perfect specially entertainment and animation team

Plus: Hotel is always clean and very nice staff and to many interesting things to do, really enjoyed my time.

Minus: Nothing

Plus: Very good food, lots and lots of variety for every nationality Animation team are amazing Staff were great even under pressure and 100%occupancy Very clean hotel No mosquito, no flies, no insects Good for family with kids Very nice entertainment, no need to go out at night Day and night entertainment Very big pool Kids friendly All inclusive is very good (drinks and food)

Minus: The hotel is so big that u need 8-10mins from one point to another They need to add more outdoor showers

Plus: Everything was really amazing, food quality and staff everyone was helpful and welcoming

Minus: The evening show could be better than that

Plus: Staff are friendly food is tasty and big variety also the animation team are active

Minus: Guest reservation for pool and beach chairs

Plus: Loved the beach, the pools, the aqua, the food and service, the entertainment programs day and night

Minus: Nothing would really love to come back tomorrow

Plus: We loved the animation team...day activities. ..night shows Pools are clean and clear

Minus: The furniture is too old ..its even broken...the beds are not comfortable and not clean at all...no pool / beach or even lobby service The AC is a big problem on the lobby and the main restaurant...their were other things but i talked to everyone in charge before i leave

Plus: The animation,food,view,location,reception all is very good

Minus: The staff

Plus: Poolområdena. Pizzorna. Storleken på rummet. Stort utbud på buffén. Apoteket på området. Stort utbud av aktiviteter. Trevlig personal. Välskötta grönområden.

Minus: Hårda sängar och hårda kuddar. Balkongdörren gick enkelt att öppna utifrån vilket inte kändes särskilt säkert. Rummet luktade jättemycket rök. Dåligt att man lät folk röka på restaurangdelen. Förstår inte hur de kan kalla kylen för minibar. Det fanns tre stycken 25 cl läsk som de fyllde på 1 gång per vecka. Vi var 4 personer (3 vuxna + 1 barn) i vårt rum vilket innebar att vi inte ens fick vars en läsk. Vi mejlade receptionen i samband med bokningen och önskade transfer men de svarade inte ens trots att de erbjöd transfer. Restaurangerna var ingen höjdare det var samma mat som på buffén enda positiva var att man slapp trängas och fick bordsservering. Alldeles för många försäljare vid poolområdena. Man läste 5 meningar sedan blev man avbruten av en försäljare. Halvdålig städning.

Plus: All is good ✋ Staff is great,polite,helpful

Minus: Nothing

Plus: Nice and cooperative staff, delicious food, good activities

Plus: Staff, food and facilities

Minus: Guests are some kind of low class

Minus: Quality for food. Staff entered women toilets without any premision .from people inside .

Plus: Every thing except food.

Minus: This my 5th stay in this hotel during the past 2 years really i got shocked due the poor food level this time poor in variety and quality even in our 1st night my two poir little daughters suffered from food poisoning symptoms like vomiting and stomach pain and i had to go to hospital in Hurghada to get the right treatment at 5am as the hotel doctor and reception were not proficional in dealing with my case really my last trip as the food situation was horrible during our 5 nights stay

Plus: Staff is very friendly and cooperative. Thanks to every single staff member. Rooms are clean and room service is perfect. Food is good with varieties. Wifi is good.

Minus: Beach is not that good. Aqua is limited. Bad smell is smelled always in the suite, maybe the air conditioner. Old furniture and bathroom finishing. No family suites near the sea.

Plus: Staff very interested with fine details. Frequently asking about your quality of stay , comfort and about any problems you faced.

Minus: Nothing

Plus: -A lacarte restaurants available everyday. The best for us was the Bedouin and the Tepanyaki meal in the Asian. -Slides are suitable for our young kids. -Foam party on beach and superman show were great. - Room with bunk beds were spacious but block 10 which i requested as its overlooking the slides was far from the beach. -Food was so delicious and lots of choices. -On arrival you get 2 papers including all info you need to know about the resort.

Minus: The kids slides pool near the family suites was not clean most of time even the other pools and the beach were very clean and well maintained. The beach area in front of the hotel is poor of sea life and coral reefs.. we had to walk to the other hotel next door to find more colored fish.

Plus: Breakfast and dinner were excellent with lots of varieties, lots of entertainment at night and the animation team was great, the staff were so friendly, we had a great vacation, thanks for all the people working in the hotel, and sure I will go again.

Minus: Just because the resort is so big, so distances were a little bit long between facilities.

Plus: vattenrutchbanorna, variationen av mat, underbar snorkling ( finns vid grannhotellet) , storleken på familjerummet,

Minus: Lång tid vid incheckning, underhålningen hade det kunna vara högre standard på

Plus: Very clean and friendly and amazing food .. the water park is beyond imagination!! Good for a family trip

Minus: When in a season the service isn’t that good..

Plus: Jätterent. God mat nästan dygnet runt. Trevligt bemötande.

Minus: Internet täckning var jättedålig oavsett vilket wifi paket man köper.

Plus: Professional stuff Amazing pool Nice aqua park Best guest relation personal

Minus: The taste of the food and its variety Felfela restaurants is far less than average The animation team.

Plus: The snacks on the pool was very bad ( pizza and the burger)

Plus: Room Food Aqua park

Minus: The pool of swim up room very cold water even with hot weather

Plus: Aqua Park Very clean Hotel Rooms very good

Minus: Very crowed Staff are exhausted due to pressure of guests Main restaurant very large size and food arrangements is confusing food varieties most of days need more attention Very expensive

Plus: An amazing experience specially with children.the ambiance, rooms, food were amazing and staff very helpful. A redo is a must.

Minus: The prices were too high for the time we stayed.

Plus: Aqua and staff was very good

Minus: Restaurant services guys only care about foreign guests and didn't care about Egyptians

Plus: everything

Minus: insects in the room

Plus: The aqua

Minus: The room

Plus: Probably the cleanest hotel we have ever stayed at, seriously. Staff and service were excellent, Always offering assistance or a nice cold drink.

Minus: A common problem for beachfront resorts, people waking up at 4am to put their towels on the chairs at the beach and leaving them there all day. Really inconsiderate and should be banned. The other thing with this facility is that the water park mentioned in the description and pictures is not part of the all inclusive, the hotel will give you a voucher for one free visit i think but after that it is quite expensive, somthing like $130 for a family of three.

Plus: The Beach

Minus: Food , Room location

Plus: Amazing service and lovely staff and superb chefs who always went the extra mile to make our stay super special and super memorable.

Plus: I liked everything about this experience. The location is amazing, the staff is well-trained, friendly, and professional, and the service and facilities are excellent.

Minus: The hotel should enforce its policy of disallowing people to swim in the pool with their clothes on.

Plus: The beach is amazing, rooms are very nice and comfortable

Minus: The food was average

Plus: Everything from check in to check out especially Osama from front desk,food varieties, location,animation team ..all r great.

Minus: Nothing

Plus: staff was very helpful and caring.. Clean comfortable room

Plus: All perfect , very nice hotel and staff

Minus: Nothing

Plus: All the staff are smiley , friendly, welcoming and very kind

Minus: Nothing

Plus: Allt va kanon

Minus: Kanske wi-fi som va inte så bra .

Plus: Entertainment

Minus: Time for aquapark need to be extended

Plus: The sea beach was excellent

Minus: Nothing

Plus: Clean, wide rooms Staff, animation, Aqua, food

Minus: Actually nothing

Plus: Magnolia Resturant, Spanish Resturant and swimming pool.

Minus: nothing

Plus: Staff- Facilities - Activities

Plus: Every thing is perfect , Aqua , restaurant , the sea , the services and animation team

Minus: no thing

Plus: amazing animation team, friendly staff, good location, every night there is an amazing show, the comedy show was really nice, food variety and tasty, kids activities, special thanks for Mongolian restaurant staff

Minus: Few staff are forget their smile, Old furniture at my room,

Plus: Everyone is helpful

Plus: Allt var fantastisk

Minus: Inget

Plus: Allt var toppen. Service, renlighet och mycket väl bemötande. Mr Yosif i receptionen var en stor trygghet som kontaktade oss redan innan ankomst och frågade om vi hade speciella önskemål. Fantastiskt bra!

Plus: Breakfast was good, but the menu wasn't changed during our stay for 4 days .

Minus: There are trips for some companies coming to the hotel and there are some excesses from guests coming on these trips.

Plus: Very cheerful and friendly staff, the hotel is very clean, beach is awesome for swimming and food variety.. and of course the super animation team are doing a great job we really enjoyed their show.. thanks to all the staff for making our holiday a memorable one

Minus: The aqua park is very crowded, some people swim with their clothes on

Plus: The hotel is exceptionally clean and comfortable and all staff members were very helpful from the front desk to the waiters .. unlike most of the hotels, food is great and very well selected. The Egyptian Restaurent is a piece of heaven and the manager is provisionally leading the waiters team as if you are in an expensive restaurant in Paris. Overall experience is great and I strongly recommend this hotel for those who seek relaxation and quality services.

Minus: Housekeeping service needs to be controlled as you always need to give them a call to request the basic things that should be normally in the room without the need to chase them. The hotel has no beach except for an open to sea lake however, the adjacent sunrise hotel has a beach and you can use it normally free of charge.

Plus: Everything

Plus: Great service, luxurious resort with many quite area to relax Pleasant hotel for families with children

Minus: Nothing

Plus: Everything !!! The food was great, the buffet was very rich, the cocktails were delicious, the staff was warm and welcoming especially Mr. Mahmoud Ibrahim who was always making sure that everything goes well during my stay along with Mr. Bassiony. A big thanks to Mr. Sami, Mrs. Sandra, Mr. Adel, Mr. Mohamad and all the others whom were always attending our needs. The maintenance team was great and prompt in case of any problem. The rooms were spacious, clean, very comfortable, and well equipped. The lagoon was amazing and very calm. The facilities around you are very easy to access as all the sunrise hotels are interconnected and you can use all the nearby Sunrise hotel activities for free. I highly recommend this hotel to anyone with or without children.

Minus: The night shows and the animation team should be improved and enriched. The bathing time should be extended till 8 PM instead of 6 PM. There should rain showers inside all bathroom especially in the suites villas (pool and jacuzzi). The reservation screen should be repaired as we could never book a restaurant on it.

Plus: I love how clean the property was. The staff was amazing, making themselves always available.

Minus: The pool closing at 5pm.

Plus: everything

Minus: nothing

Plus: Excellent hotel, nice food, nice service

Plus: Stuff, room, food, basically every thing was wonderful. Kids love it

Minus: Nothinh

Plus: The place suitable for families where is containing a sandy beach and swimming pools The quality of food was perfect The hotel has very good entertainment team and arrange daily very nice night parties

Minus: Lack of commitment from some guests The hotel Doesn't contain an Aqua park

Plus: The location The facilities The beach and pool The food quality And the most important the staff was very helpful and cooperated thnx for them.

Minus: Nothing everything was excellent!

Plus: Personalen var trevliga, wi-fi var bra.

Minus: Maten var inte riktigt vår smak samt att vegitarisk maten har används mer än en gång och att den är inte alls så fräsch. De erbjuder dricka till rummet bara en gång om man vill ha mer så måste man betala. Vattnet i duschen rinner inte ner i avloppet.

Plus: Vi var mycket nöjda med resan, allt var välordnat. Kunde välja olika platser för bad, Röda Havet och div. poler. Hela området var välskött med olika aktiviteter. Frukost och lunch var fantastisk bra, saknade en del på middagen. Det fanns olika restauranger att välja på, som man kunde boka. Wi-Fi fungerade till 100 %.

Minus: Fick vänta onödigt länge med dricka och kaffe vid måltiderna.

Plus: At all good

Minus: Food & service was not as expected

Plus: The staff, reception, restaurant team and food, swimming pool team almost everything exceed my expectations

Plus: The staff are really professional & helpful The food variety was great with really good standards The rooms are clean Beach is good , not that great but good enough for a swim and relaxing Pool activities and facilities are great for kids

Minus: I believe they are doing a really good job that would let me say that from my opinion all was really good

Minus: Food and service was not as expected

Plus: Everything was just great

Minus: Animation team need some improvment

Plus: The Room was one of the biggest, also the bathroom, I had a room to put my staff without any problem, the AC is very good. Staff is amazing, very helpful and supporting, although the all-inclusive option makes the drinks available and near to reach, they still insist to serve you themselves. Excellent food: Oriental, Asian, Italian Restaurants, and from the Snacks Bar beside the beach, also from the Open Air Buffet at night, taste is great. The sandy beach is one of the kind in Hurghada, and the beach is very good for swimming.

Minus: - Virgin Mojito are only served at night!!, you cannot enjoy the drink on the swimming pool. - Virgin Cocktails are made from packaged juices, the taste is not that much. - Some people are hovering between sunbathing beds on the pool or on the beach to try to sell you hotel\other services, like SPA, water, safari, night life activities ... etc, this is not appropriate for a 5 stars hotel, my wife got annoyed from them.

Plus: Place and all workers and meals and every thing

Plus: Amazing hotel

Plus: 1- location is excellent 2- landscape and facilities are distributed and planned so good and there is a good use for every inch of the site 3- mini golf area is so good 4- kids area is good 5- aqua area is good 6- the room was excellent 7- the sea area was lighted so good and was used for servicing our needs in a perfect way 8- the show of some nights were perfect and amazing. 9- the pool party was amazing 10- the foam part in beach was perfect 11- most of the shows were good

Minus: 1- the employees of the front disk are not professional. 2- the food was most of the days so traditional no new ideas. 3- the staff who are responsible for the food must check the taste of all the cheese. They were so bad and tasteless. And can add new ideas for the salad corner. 4- many times can’t find a chef to serve us the food because they always leave their places or because they serve two stations in the same time. 5- some of the waiters were not fully concentrated forgot the order or bring wrong orders 6- the refill of most of the food was so slow

Plus: Activity from animation team Sea Swimming pool and star morning company

Minus: Rarely Little bit late to bring shampoo

Plus: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Minus: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Plus: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Minus: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Plus: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Minus: Nothing

Plus: It was very clean and cousin was amazing The staff was so friendly specially Mr Hassan And special thanks to Hotel Manager Mr. Manuel.

Minus: Nothing everything was perfect.

Plus: Amazing location, beautiful coral reefs within a hundred metres swim. Very polite and helpful staff. Great waiters. You don’t feel they are all about the tip. Beach bar cold towels are priceless on a hot day!! The park is spotless and beautiful! Nice welcome drinks, fast transfer of our bags to-from the room. Excellent drink service at the beach.

Minus: The only thing was that our room was next to the utility area. A lof of noise and loud shouting in the morning at around 7:30, which they immediately stopped when I called on the fourth day of our stay.

Plus: Entertainment

Minus: Wifi

Plus: Everything

Plus: The food is excellent, the room was always clean, and the hotel beach is perfect.

Minus: The place is not safe for kids, there are stairs everywhere and alot of cactuses. The Aqua park is not inside the hotel as they market on their booking page, to go there you have to ride a bus for 15 min. They need to work on the entertainment show as well.

Plus: Actually everything is great and the staff are very friendly

Minus: Lunch and dinner in main buffet is not that good

Minus: the room aircondition was not working well

Plus: It was really a LOVE STORY FROM ALF LEILA WA LEILA. I'd like to thank G.M. Ayman Ania and whole staff of the great welcoming and service that gives honorable image of Egypt and it's my lovely to repeat my visit again and again..

Minus: NOTHING TO SAY

Plus: I would love to thank waseem for providing me a room as requested with much of green view...room is very bid very clean and well served ....food is not comparable to any kind of hotels out there.....i broke my diet cause it was delecious but I made it up after at the well set gym there....i really loved the gym.......staff is very nice and professional ......guys I enjoyed my stay

Minus: It was too good ... I felt my that my vacation passed so fast

Plus: The place is really cozy, clean and the food was very delicious. The staff is really amazing and very friendly. Through all my travels, this is one of the best places I’ve been to...

Minus: The only thing is that the beach was far from the hotel .

Plus: Staff was very professional and fully willing to meet the needs of the guest. The quality of food was excellent, the variety too. The facility was very clean and in top condition.

Minus: A bit more of entertainment in the evening would be necessary as the hotel is a bit far from any kind of action.

Plus: Pool is relaxing and the service is good

Minus: Pillows not comfortable and food not so good

Plus: The staff was very sweet and showed a lot of hospitality

Plus: I like every thing of this hotel I will visit hotel every holiday because of the best of every thing

Minus: No many varieties of food

Plus: The staff were extremely friendly and attentive to requests, comments and overall service requirements.

Minus: The food freshness wasn't at the level expected from a 5 Star Hotel. The Desserts sections wasn't fresh during the whole trip.

Plus: Great team and service Also the food was very nice

Minus: We know that it's an adult hotel so you are trying to make it quite as much as you can .. But we suggest to make any kind of acticvities at night like we had seen in other adult hotels because it was too much quite that we sat in the rooms most of nights as there is nothing to do or hear

Plus: Hotel was clean, quite and well maintained. Food quality is excellent.

Minus: Difference in treatment between Egyptians and foreigners. Which is obvious in many ways specially in the restaurant.

Plus: Everything else, including the activity, the food and the cleanliness and of course the very helpful crew

Minus: The beach wasn't that good in the early morning and late until 3 PM the beach got not enough water which made swimming impossible, you are standing all the time.

Plus: Staff were helpful and kindn food was great

Minus: Hotel charged me more money than booking application saying that it is due exchange rate

Minus: Everything was good but without pampering the guest at all . It was better 8 years ago in my previous stay.

Plus: high standards of services, food varieties and restaurants, good food, friendly staff.

Minus: Nothing

Plus: Good Location Relaxing Wide rooms Nice variety of facilities

Minus: Nothing

Plus: The hot swimming pool, the lazy river, the beach was so nice, the front desk staffs are awesome. and the room was clean.

Minus: the food at the snack bars is horrible.

Plus: We spend here 8 days, it was a wunderful time. Very nice staff, super luxurius service, hotel and pool area. We are absolutly satisfied.

Minus: Price is over rates

Plus: Jag har varit på tiotals hotell i hela Egypten men den här var den bästa jag har varit med på den är helt enkelt fantastisk

Minus: Den stors poolen var inte uppvärmd men det fanns andra mindre pooler som var uppvärmda

Plus: Everything was great..

Plus: Actually it is very fantastic hotel with nice sea and pool view rooms and delicious food and drinks Nice sandy beach and very cooperative management and staff If you visit hurghada don't miss visiting steigenberger aldau it is one of the best hotels in hurghada

Minus: Nothing all is perfect

Plus: The nice territory, private beach, snorkelling possible right at the beach (few cute coral reefs)!!!

Minus: I was charged twice more via booking.com compared to the prices on site and for that price it was definitely not worthy, I did not really like the food as well

Plus: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Minus: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Plus: Everything is excellent!

Minus: The wifi internet was slow. The bathroom in our room smelled bad most of the time. The bathroom in general needs to be renewed!

Plus: Everything

Minus: The prices is high

Plus: Everything

Minus: Price is high

Plus: The beach is good, food, animation team, kids club

Minus: The rooms are bad and full of insects

Plus: Every thing is perfect

Minus: Nothing

Plus: Good location Nice lagoon

Minus: We were waiting for check in for 3 hours. And hotel toke all amount of money in checkin. It’s first hotel that ask about payments in 1 day. We paid usually in check out. Food quality was not that good , а food & beverage needs a lot of improvements. -There no fresh juice, not good coffe, not good tea,no real Ice Cream ! Some waiters were very rude and nervous. Bathroom are old and the toiletries are very low quality The price was very high!!! It was not enough entertainment for the kids, just minidisco. Really, I don’t understand why a lot of good reviews... there are more good hotel in Hurghada

Plus: Everything

Minus: The prices is high

Plus: Everything

Minus: Nothing

Plus: Stranden Hotellområdet Arabisk, grekisk restauranger och pizzeria på stranden

Minus: Huvud restaurangen Dålig variation på maten. Folk väntar på dricks, annars ingen bra service från personalen trots att service ingår i priset.

Plus: It was very good. We enjoyed our time. The food had a lot of variety. The beach areas were quite abd very big. There is one shallow beach and 2 deep ones in addition to the open water area. The staff was very friendly and helpful in the entire hotel. Specially Mr. Shebl and Mr. Amr in reception area, Mr. Mahmoud in housekeeping.

Minus: There is no beach for the open water which is the snorkeling area. It’s difficult to get to the water in snorkeling area as it’s entrance is stones and pebbles. This area needs more attention.

Plus: The restaurant service was very good , housekeeping service was very good, room size was good

Minus: The animation team was’t so active like last I visited the hotel , the receptionist Mr/ Mohamed he deal with my issue with un professional at all .

Plus: The straff were very friendly and helpfull. It was a good hotel and I would absolutly recommend it.

Minus: Nothing

Plus: It was a good stay! The food was excellent and the staff superb! The front desk staff all were professional & pleasant Heba at coffee corner she was more than great & so friendly I advise everyone to visit meraki & you will never regret

Plus: Everything is more than perfect , All staff are helpful , handsome and welcoming . Entertainment, reception,bar, beach and room cleaning staff are amazing , they do a hard work to make all gust satisfied . Food are amazing

Minus: Nothing .

Plus: The breakfast is amazing

Minus: The pool is small in size

Plus: Everything. The style was spot on.

Minus: Nothing

Plus: the all staff was amazing and super nice. it was awesome place I really had much fun there and if I have a chance I am going to visit them again.

Minus: the quality of food

Plus: Servicen hos personalen, incheckningen som hjälpte oss med allt vi behövde. Maten var väldigt god med stor variation och väldigt vackert samt inspirerande hotell. Rummen var fina och rena men väldigt bra och roliga aktiviteter tack vare animation team. Drycken där var väldigt bra.

Minus: De var lite sena med att städa våra rum. Men de städade den väldigt bra.

Plus: Everything is amazing staff to the facilities i really liked this hotel and i wish to repeat this experience again

Minus: Location of the hotel

Plus: Every thing is great Beach , food , clean , the view The staff if kind and wonderful The animation team is great especially ( Omar , natali ) Sure I will back again

Minus: Nothing

Plus: All thing

Plus: Food was amazing

Minus: Nothing

Plus: Great place. Very polite staff. Great variety of restaurants.

Plus: food variety, restaurants, I liked that they provide late breakfast and late dinner, pools, beach, staff and everything, it was just an amazing stay.

Minus: Nothing

Plus: The facilities.

Minus: The Room

Plus: Everything has exceeded our expectations, everything the place was magnificent, rooms, facilities, food variety and the number of restaurants, the swimming pools and its activities, gardens and the palms, the water park, staff was really friendly and willing to help, design of the hotel itself like palace, the beach places was so nice also and many much things to mention.

Plus: Food was excellent. Pools were amazing.

Minus: Check in was extremely slow. Booked a room for two. were supplied two single beds and told to rearrange the room and push beds together to make it a double. No help or even a offer to help. Shower drain was blocked on the first day. After calling reception it was fixed within a few hours. Fridge was hot. Called reception and nothing was done. After checking hotel cost receipts I found they had taken the deposit twice. After much explaining they finally understood and corrected there mistake.

Plus: Other than food the hotel is really amazing and u will not get bored .. Special thanks to all the staff who are doing all they can to help

Minus: The food and beverages needs to be more tasty and better quality

Plus: kids pool is overseed by lifeguard pretty well, fish cookings from the chiefs are nice and tasty, volleyball is normally good but only one field(up to 6 teams in a raw), kids mini disco is nice, shows are pretty well done, baby room animators work well with kids esp. Vika(Viktoria), unfortunately romm works only 4h/day

Minus: overall service level is medium, some staff is not smiling at all, wifi disconnects on a daily basis and does not work for skype calls properly, rooms are not that clean as it can be, sea can not be entered directly but only via buoy/ponton darts and ping-pong equipment is too old(rockets, dart shifts)

Plus: 1- Clean 2- Privacy 3- Calm 4- Staff are friendly and professional

Minus: 1- Golf Cars (Buggies) in peak hours are not available. 2- Jet spray (Health faucet) not available in bathrooms.

Plus: It was a relaxing resort and the food was really nice

Minus: The hotel should have more activites

Plus: the rooms are very comfy and extremely clean the food is good but low variety

Minus: no animation some rooms are far from the pool and restaurants and need golf car

Plus: venue , staff, room, everything is amazing

Minus: nothing

Plus: Staff , privacy , room size

Plus: Everything, very clean, very comfortable, very nice view.

Minus: There is no all inclusive option.

Plus: Everything from the view to the size & clean of the suite

Minus: Nothing

Plus: Supper like. Everything perfect.

Minus: Nothing

Plus: Everything

Minus: The dive centre

Plus: Great location and friendly staff and excellent food

Plus: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Minus: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Plus: Everything

Minus: Nothing

Plus: Fist of all I need to thanks the hospitality of the staff, The staff is very helpful & very welcoming.The Beach is amazing. Also the food was very good even the room was clean with good sea view. Overall it was a pleasent & joyful time we spent.

Plus: staff and the whole facilities

Minus: house keeping

Plus: The staff is very friendly specifically Ahmed reception and Ahmed gamal in the restaurant. Dinner is great. Lunch can improve. Beach restaurant snacks and is very nice and good staff.

Plus: I met the best staff ever in Hotels , professional and friendly you feel you are in your home. I have to send very special thanks for : Mr. Waqiah Sedky Food chef Ashraf Yasser Mohi amir Jahlan for the best Omlet dish ever Mrs. Inas the best Bakery bread Essam Ahmed Osman Hossam Moahmed Reda ahmed Hassan Samir and all staff .. Thanks a lot for make my vacation very happy

Minus: Air conditioner not working in the lobby

Plus: Food

Minus: The disco guy in jungle disco .. he starts fight with us and speaks in a bad language

Plus: Staff n food

Minus: Small premises

Plus: Staff were friendly & very helpful , the food was excellent , the sea was clean , everything is excellent

Minus: Nothing

Plus: Animation team is great. Entertainment very good. Delicious food. Nice sandy beach suitable for swimming. Helpful reception and all the staff. Clean comfortable rooms. Very nice view.

Plus: Mr.Amr elmahdy receptionist was very very helpful and cooperative very discent person

Minus: Room service was somehow noisy in.a different times

Plus: Mycket fint

Plus: Läget var okej och nära till det mesta.

Minus: Personalen var otrevliga, okunniga och väldigt inkompetenta hur pedagogiskt du än förklarade blev det fel och det fick dig att känna dig dum till slut. Utbudet på maten var väldigt dåligt, Ac i restaurangen var trasigt vilket gjorde att personal gick runt svettiga och maten som låg framme blev dålig.

Plus: The breakfast was perfect for all days of stay , Also the location of restaurant was perfect because of presence of elevator at the restaurant flat connected directly to the room flat

Minus: Nothing, everything was fine

Minus: Poor quality of food

Plus: Everything was great. Wonderful experience

Minus: Jacuzzi rooms were too exposed. No privacy

Plus: Mr. Ibrahim receptionist is very helpful and professional I want to thank him and thank all the staff who working in hotel wish to come back soon inshallah

Plus: I went to many hotels in hurghadah and sharm never find superb like sunrise romance in every thing starting from staff specially Mr ibrahim in front office Mr hamada F&B manager Mr hegazi main restaurant manager and all other staff room was fabulous food was excellent entertainment was very good they have tje best beach in the area hotel decoration and hope they invest in setup . I shall go there every time i plan to travel to hurghadah thank you every one recomend sunrise romance

Minus: Soda and coffee I hope in my next visit to find soda machine instead of filling from bootles also hope they can get better coffe taste

Plus: Food quality was good. The night entertainment shows could be better.

Plus: The place is more than beautiful.it's very clean. The view,is fantastic. The staff is very friendly and helpful especially Ibrahim at the reception. He is very kind and helpful and is always offering help and always finds solutions for any problem I encounter. He is the best.

Minus: Nothing.

Plus: Quiet Comfortable Clean Suitable for honey moon Food was excelent Layali restaurant was excellant Asian restaurant was also excellent

Minus: Ac in main restaurant was not good It need for more varieties for entertainments.

Plus: Beach was calm and absolutely beautiful in August. The beach beds were amazing and comfortable. The food was the best buffet in all of Egypt and the servicing staff were good. The lobby in the new section was gorgeous and welcoming with the nice smell. Hassan at front desk was very attentive to customer sat issue when I was not given the right room the first two nights. Peaceful place. Rental golf carts were fun and helped to look around Sahl Hasheesh. We will return!!

Minus: The construction was making some noises. Bartenders didn’t have extensive options but good at creating new drinks. The spa could be cleaner and separated for women and men. The music needs to be more spa like. They should not put any guests that overlook the construction or road if they purchased a superior room.

Plus: I liked the room a lot, it was clean teddy with a lot of features and small details for the couples, also the food was excellent with large variety for every taste.

Minus: TV signal was kind of poor, but I was able to watch some movies with it.

Plus: Animation Parties Makadi street Festical Food and Drinks Shisha

Minus: GYM require improvement but still acceptable

Plus: Animation Pools Food and Drinks Shisha Makadi Street Festival

Minus: GYM acceptable but require some improvements

Plus: the food the beach the staff all of it

Plus: Room, snacks, food, staff,beach, facilities

Minus: Room lighting

Plus: Food was good ,beach was good and most of the employees there are very friendly

Plus: The location, The kids pool and the beach

Minus: Nothing

Plus: Food was good and we had variety every day

Minus: Resumption stuff and some of the stuff are not combatant and they Uses rude way to deal with Egyptian customers

Plus: Property, food, gardens, pool, beach, staff, services

Minus: Internet speed

Plus: The staff was very nice and attentive. The grounds were beautiful and well kept, and I like that it was very close to the beach; only a short 5 minute walk.

Minus: Most of the visitors were either German or Russian, and as a Muslim woman who covers, I found it really annoying and uncomfortable with the amount of unpleasant stares and looks of disgust I got from those people. I suggest they are given some information on Muslim culture, since it is a predominantly Muslim country, before vacationing in this spot and learn that it is not nice to behave in such a manner where they’re visitors to the dominant culture in this country.

Plus: Very good

Minus: Every thing

Plus: Fantastic reception Staff, especially Mohamed

Plus: I really like the idea that we have the availability to access two another hotels with many different pools and aqua. Also I need to thanks Mr Ahmed Barakat for this help in every small details, he really have the talented to let you need to came back to the hotel. Many thanks Mr Ahmed. I recommend any one to ask for him.

Minus: I don't have.

Minus: The food quality is so low

Plus: The hotel was clean and pools and animation team were excellent and the service by most of the staff especially in the restaurant was super.

Minus: At the reception the team were not that friendly and acting busy, I felt that they were not welcoming Egyptians at the premises. The night events were done at an upper floor which is not equipped with an elevator for elderly people as I had my mother, so we couldn't leave her alone. The room was clean but we had a water leakage in bathroom that was fixed upon calling room service.

Plus: Everything

Minus: Nothing

Plus: Every thing is perfect. Rooms are very comfy, clean & wide. Many pools & a big aquapark with different slides. Kids activities are many & every day. Mr. Ahmed barakat in the front office was very very kind & helpful always cheerful. The resturants are all very good with excellent food quality. Mr. Ahmed hasan the main restaurant manager was a gentleman & hardworking day & evening observing every detail.

Minus: Nothing

Plus: • The staff was such professional, friendly & welcoming. (Front desk Mr. Ahmed Barakat is helpful & supportive) • good location & facilities.

Minus: • The rooms could be way better in term of modernity & status. (TV, bathrooms) • AC wasn’t working properly enough to make the rooms comfortable. • Resturant options & variety.

Plus: Everything is perfect ..amazing hotel ...several amazing pools...great aqua (both kids and adults) Staff was very friendly ,they really do care about their guest specially Mr. Ahmed Wahdan who was very helpful and very hospital. the place is family friendly and each member will be amused.The all inclusive is perfect and well equipped

Minus: nothing

Plus: All was amazing as usual. This is my third time in Alf Leila and I really enjoy it to the max.

Minus: The resort needs aqua park to become perfect. There is swimming pool could be replaced to aqua park

Plus: When I asked about shampoo, the officer said ha hasn't have. The design of room isn't like what I think

Minus: I didn't like the treatment of workers, I must make a decision on what I need, they have a special time 4-5pm for opening store box which I found at my room,when I need one at 11 o'clock, they refused firstly and after discussing the issue, they agreed

Minus: bad wifi , it was out twice bad staff

Plus: Huge rooms and bathroom ..good food .. friednly staff and heated pool

Minus: Air conditioner was not working and there was no soap dispenser in my parents room 672

Plus: Big choices of food,clean rooms,many choices of activities.

Minus: The rooms are not like in photos ,we needed to change 3 untill we got something similar to what we booked.

Plus: Excellent staff and so friendly team from tge reception to the restaurant cheifs and waiters especially the most friendly one Mr. Mohammed Hamdy who was the waiter at the lobby bar The huge variety of food available every day at the restaurants The fantasy show always amazing

Minus: Very old rooms and furnitures Animation team The beach is not prepared and no good place available to making snorkeling

Minus: Cats everywhere even in restaurants!!!

Plus: The place is really amazing and fancy, variety of wonderful pools, the huge variety of food as it has five Restaurants and the safety of the place.

Minus: The room view was sucks, the bellman was totally uneducated and unprofessional during our check-in process

Plus: Very nice and clean hotel. Greet location near Senzo Mall , staff are really friendly and helpful. Food is five stars, lots of varieties. Definitely recommend it.