Hurghada hotell

Plus: The hotel is very clean and comfortable, the staff were very friendly to all of the guests The food was amazing and various, the snacks so were very very good Their is a food court in every place in the hotel The beach is very good especially for swimming and snorkeling it was a great holiday

Minus: Nothing

Plus: Second time I take my family there and we all like it so much. Staff are so helpful and kind, always a big smile on their faces Nice big pools Food is great

Minus: It needs a bit of updates in the rooms

Plus: Everything was as expected. It's idea JAZ standard as usual. Last year, I've been to Jaz Makadi Oasis resort, it was a little bit more cozy, luxurious, and comfort. Animation team was below average in Saraya resort compared to those I met the last year in Oasis resort. Staff are very helpful and friendly.

Minus: Animation team. Rooms are very basic - standard room.

Plus: It's my second stay in Jaz Makadi Saraya Resort excellent vacation with my beloved wife Excellent staff, and they are very helpful Good services Good view i totally recommend this Resort for the whole world to enjoy stay in Egypt

Minus: Almost nothing I recommend this place to see real Egypt with good people

Plus: Lovely hotel, our favorite in Egypt. Beautifully maintained. Stay here in October 2019 our 20th time. Sustainable excellent service, quality food , choice of food is fantastic(Chef Emad is real wizard!),rooms are large and clean , the beds and pillows are very comfortable. Friendly and professional staff, hospitable and considerate. Special thanks to management of Jaz Makadi Saraya for our gorgeous vocation. Cannot wait to be back!

Plus: Clean and excellent helpful staff

Minus: Nothing

Plus: All the staff are smiley , friendly, welcoming and very kind

Minus: Nothing

Plus: The Service Quality was excellent. The location was very recognized. The food quality and food test was really great. The recreation facilities were great as well.

Plus: The hotel territory was very green and well cleaned. Nice landscape design.

Minus: 1) impolite, annoying, ill-mannered waiters in the main restaurant. (I had to ask for my tea 2-3 times before getting it) for 5 stars hotel with this price all the stuff HAVE TO BE trained properly. 2) very poor variety of food at the lunch time. Deserts could be not fresh. Be careful. 3) the maid has never changed the bed linen in our room. (And I am sure I don’t have to ask for this in a 5 stars hotel with high rate) 4) rather small hotel territory for so many guests. Very crowded in the restaurant during meal time. 5) extremely small heated swimming pool.

Plus: All perfect , very nice hotel and staff

Minus: Nothing

Plus: It's amazing place ,super clean room with very helpful staff

Plus: location and service both are very good

Minus: not clearly show the family room pic with 2 or 3 or 4 persons，which make me confused，and if the price shows all included，it should include all and tax，but finally when we modify the room,it shows far more than I can expect，if the room shows sea view，it should real not only garden view

Plus: For this price service was just beyond expectations. House reef is great, staff was amazing. rooms were good, night lighting of the territory was amazing, territory as a whole looked better than on photos!

Minus: They should really do smth about flies, there are lots of them... Wifi is very bad, I wouldn't recommend getting payed one cause it don't work as well Bigger cheese selection during lunch and dinner would be great. Don't get me wrong it's really minor things considerring what you recieve

Plus: The Resort Staff are very helpful. The food is just great. The beach is so nice.

Plus: Poolområdena. Pizzorna. Storleken på rummet. Stort utbud på buffén. Apoteket på området. Stort utbud av aktiviteter. Trevlig personal. Välskötta grönområden.

Minus: Hårda sängar och hårda kuddar. Balkongdörren gick enkelt att öppna utifrån vilket inte kändes särskilt säkert. Rummet luktade jättemycket rök. Dåligt att man lät folk röka på restaurangdelen. Förstår inte hur de kan kalla kylen för minibar. Det fanns tre stycken 25 cl läsk som de fyllde på 1 gång per vecka. Vi var 4 personer (3 vuxna + 1 barn) i vårt rum vilket innebar att vi inte ens fick vars en läsk. Vi mejlade receptionen i samband med bokningen och önskade transfer men de svarade inte ens trots att de erbjöd transfer. Restaurangerna var ingen höjdare det var samma mat som på buffén enda positiva var att man slapp trängas och fick bordsservering. Alldeles för många försäljare vid poolområdena. Man läste 5 meningar sedan blev man avbruten av en försäljare. Halvdålig städning.

Plus: Wonderful Surprise When my family chose Royal Makadi we were looking for a holiday at a place we had not been before. We were absolutely bowled over. There was something for everyone. My wife, my teenage son, 9 year old son and myself. Excellent facilities. Lots to do. Friendly staff

Minus: Nothing really

Plus: Very amazing locating resort whith all facilities. All the employees are hospitable and smiley trying to serve and help to make your sty comfortable . And also good follow up from the higher management to make sure everything going smooth and perfect. Many thanks for them

Plus: Welcome. reception hospitality.food.animation.

Minus: Parking should be covered. Aqua park too short 4 hours in daily basis.birds at restaurant

Plus: Bra städning , stor buffe , många pooler , ok strand

Minus: Väldigt slitna rum , Hårda sängar ,Ac som låter , Alla säljare som var på en hela tiden , Magsjuka

Plus: Har varit där en vecka med min familj. Allting var fantastisk. Hela personal gänget är så trevligt och hjälpsamma. Allting är lyxigt. Frukost; lunch; middag..man får nästan hela tiden om man vill. Fullt med faciliteter. De tar hand om gästerna mycket. Jag känner mig sugen att vara där igen och igen.

Plus: Perfect place for amazing vacation, especially with a kids.

Plus: Everything was wonderful starting from the smooth check in, room, clean, food, amazing and very friendly animation team specially Anna , Zedd, sonic, Mustafa , also the service team are very polite and always smiling I loved the whole stay, also the night shows were amazing

Minus: The pools water temperature should be little bit warmer specially the weather was cold and Windy

Plus: all the animation team specially mickey and ahmed at the reception and hassan in the main restraunt so good in tratment..food is very good highly recommended for families...greetinngs for all the staff.

Plus: vattenrutchbanorna, variationen av mat, underbar snorkling ( finns vid grannhotellet) , storleken på familjerummet,

Minus: Lång tid vid incheckning, underhålningen hade det kunna vara högre standard på

Plus: The welcome was one of the best we ever had. The cleanliness, the pool landscape, the positive vibes of the staff, the breakfast buffet was outstanding, especially the hot pitas. We felt like being in a 5 star hotel.

Minus: The individual restaurants were not better than the buffet. The Italian place was really bad in terms of salad, parmegiano, bread and choice, the Mexican was ok.

Plus: Very friendly resort Flexible check in and check out Very good food with good choice of restaurants included Able to use the facilities at the next door sister hotel Great gym and tennis courts Good choice of pools. Easy to find a quiet spot if that is what you want The Italian and Egyptian restaurants are particularly good

Minus: The Spanish restaurant/ pool bar was not up to the standard of everything else - food or service

Plus: From start in reservation and Receptionist Mr. Haytham . Really appreciate his way. Hotel is very nice and green . mu suit number 32309

Plus: Location. Kind hospitality. Very professional staff and friendly and highly active animation team. Food is very delicious

Minus: No elevators in the buildings .my room was in 2nd floor.

Plus: Pretty much everything

Minus: Honestly nothing

Plus: Very clean Resort and very friendly people. We had a great time

Plus: I really enjoyed my vacation there one of best hotels I've been. people there so nice and so friendly. food was very good. everything there is perfect. specially thank to mr hatem from the reception he is so polite person and he make you feel home and thanks for all the work crew its really was excellent

Plus: Staff Room Aqua park

Minus: Snaks Food

Plus: The services , food and the staff

Minus: Nothing

Plus: Jätterent. God mat nästan dygnet runt. Trevligt bemötande.

Minus: Internet täckning var jättedålig oavsett vilket wifi paket man köper.

Plus: Night events Reseptionist staff Mr.Mina and Khaled. Pools and beach facilities.

Minus: Over priced compared to overall quality. The furniture needs for renovation. There was sewage smell in the bathroom of my room. The food is variable but didnot like the tast and the quality compared to 5 stars hotels. Discremination while treating Arabs from staff!

Plus: Entertainment

Minus: Wifi

Plus: Staff is very cooperative and helpful Hotel Facilities were perfect Night shows Rooms are clean Level of the service Food quality

Minus: Gym is old and not suitable for 5 stars hotel Ac in the main restaurant is not working properly Food variety Access to Aqua world is only once

Plus: Everything really i love this hotel so Much and this was my second time to visit i will come every summer

Minus: Nothing

Plus: All the facilities is perfect..

Minus: Wi-Fi internet is so weak..

Plus: Actually everything is great and the staff are very friendly

Minus: Lunch and dinner in main buffet is not that good

Plus: It was great time to spend .. I recommend this hotel to everyone ... Absolutely we will come back here again... Thx to Mr Mina for his help and his kind care ...

Plus: Great hotel together with good location, good beach and sea. Positive and helpful stuff.

Minus: -During Christmas time, price/value balance is not ideal. Although the price is more expensive, Christmas party is not included in the Price

Plus: -Nice sandy beach along with corals if you want to walk till the end of the pier. -Good and clean superior room -Excellent stuff. Housekeeping Mahmoud from 4th building is the best so far -The food is very good. I have been in Egypt 11 times and this was the best experience so far. Thanks to the Head Chef Essam. -A nice location which is close to the airport and also walking distance to Senzo Shopping mall.

Minus: There are no interior facilities to be used for free. No Indoor swimming pool in case the weather is bad. Or Sauna is with a charge which makes SPA with less visitors.

Plus: One of the best hotel I have visited, All staff were friendly and helpful, Food was great, Excellent facilities, Reception team are very professional and follow up daily to ensure quality of service. Aqua is wonderful, especial thanks to Mr. Poka, Mr. Momo and Mr. Martin from animation team.

Minus: Nothing

Plus: the food was amazing and delicious ,and there was many varieties, the animation team was also perfect. The swimming pools was heated and clean. I would like to consider your hotel rate, and decrease it ,so your hotel becomes more affordable.

Minus: nothing is out of place

Plus: Allt var fantastisk

Minus: Inget

Plus: Resort helped us do early check-in and have a breakfast. Food was great. My daughter loved Aqua park!! My wife and I enjoyed every night with different restaurants like Spanish, Asian, Mexican, Italian and so on. Beach was also wonderful. I strongly recommend this resort.

Plus: Allt var toppen. Service, renlighet och mycket väl bemötande. Mr Yosif i receptionen var en stor trygghet som kontaktade oss redan innan ankomst och frågade om vi hade speciella önskemål. Fantastiskt bra!

Plus: Varied food options and comfy beds

Minus: Staff assistance and support

Plus: One of the best hotels I have visited, it is just perfect in everything, the food, the location, the staff and the activities are wonderful, I really recommend this hotel to anyone who wants to have unforgettable time.

Plus: Cleanliness of pool and beach areas Rooms are clean and comfortable Beach restaurant service was excellent Midererenan restaurant food was tasty and service was good.

Minus: Housekeeping don't supply toiletries and mini bar refills. Some staff attitude Difference in treatment between Egyptians and Foreigners. Check in was not made as per our request when made the booking 2 weeks before.

Plus: We came as a family with our one year old daughter and we found everything easy and convenient. we especially liked the fact that there were several restaurants to chose from and the staff which was absolutely adorable. The heated pool was awesome for our daughter and the room was what we expected. It was a success.

Minus: don't mean to be fussy but the toilet was a little bit dirty when we arrived...

Plus: Resort wes excelent

Minus: Cold water in private pool.

Plus: The food and reception staff

Minus: The hotel staff around the pool are not respecting the Muslim religion norms, they didn’t stop the music last Friday during the Azan for Jumaah prayer although my daughter asked them twice to do so

Plus: Staff were so smiley, friendly, helpful and very professional. Entertainment team were very nice, active specially Aly (the guy from Aswan, Georgina and Tory From England. I liked Aly from Housekeeping Team, Simon and Merna from admin team.

Minus: Golf cars should be available anytime without calling shuttle route same as in Sunrise Arabian (Sharm El-Sheikh).

Plus: Pool and beach were great. Quite good WiFi. Strong entertainment team. Clean and well kept property. Responsive reception desk (before arrival).

Minus: Blunt food at the buffet, every meal the same overcooked dishes. Turn down service in the evening was a call from the reception desk instead of knocking to a door. Staff (bartenders and waiters) sometimes seemed tired and annoyed with the guests (guest facing training might help as they all are good people). Overall very good experience so these are only small flaws.

Plus: Personalen var trevliga, wi-fi var bra.

Minus: Maten var inte riktigt vår smak samt att vegitarisk maten har används mer än en gång och att den är inte alls så fräsch. De erbjuder dricka till rummet bara en gång om man vill ha mer så måste man betala. Vattnet i duschen rinner inte ner i avloppet.

Plus: Marvelous vacation Staff was so friendly Great management and great atmosphere We really enjoyed every single day

Minus: Nothing, all great

Plus: Vi var mycket nöjda med resan, allt var välordnat. Kunde välja olika platser för bad, Röda Havet och div. poler. Hela området var välskött med olika aktiviteter. Frukost och lunch var fantastisk bra, saknade en del på middagen. Det fanns olika restauranger att välja på, som man kunde boka. Wi-Fi fungerade till 100 %.

Minus: Fick vänta onödigt länge med dricka och kaffe vid måltiderna.

Plus: All the services are amazing

Minus: Nil

Plus: Awesome evening show.

Minus: The hotel bar & restaurant didn’t serve any fresh juices

Plus: Staff are very friendly and polite apart from the spa team are not but the rest of the staff in every department are very nice ، mr Shierf and mr Emad on the front desk are the stars ، recreation and life guards pools attendances are the best in all hurghada ، I will definatly go again and I will keep recommending this place daily to all my friends all over the world

Minus: Spa staff and manager are rude and not friendly staff like how it was

Plus: All inclusive concept as it should be besides a very helpful staff

Plus: Staff, Sea view rooms, food, pool and beach

Minus: Nothing

Plus: Food quality Professionalism of the staff

Minus: Nothing

Plus: The property itself was amazing also the staff was very professional and facilities were exceptional

Plus: The location, hospitality, food quality and friendly staff.

Minus: Nothing

Plus: Everything it’s the perfect location for a relaxing getaway The staff are so accommodating, the food is excellent and rooms/facilities clean and comfortable, I love it

Minus: Nothing

Plus: Nice and comfortable hotel , excellent staff and management

Plus: Relaxation and amazing view

Minus: I think night programs need to be more diversified to meet all tastes

Plus: Everything was absolutely perfect. We had so much fun. The food was amazing, the staff are helpful and always smiling, and the staff is so attentive to details . I told them that it was our second anniversary and they did their best in making it perfect, from the room decorations to romantic dinner tables. Thank you so much for the perfect stay that we will never forget ❤️

Minus: Nothing

Plus: Very Calm Atmosphere. High Quality Food and Very clean and neat Restaurant.

Minus: The Landscaping is not that great. it contains many ungreen areas. The glass door of shower cabinet was loose with a gap. This caused a lot of water of come out during the shower on the bath floor.

Plus: The best resort in Egypt, keep going

Plus: A true five-star experience, where every need and request was taken care of discreetly, politely, and in an elegant way that never made you feel awkward or out of place. The suite was beautiful. The private pool was amazing and warm in cool weather. The bed was comfortable. The bathroom was great. The staff and food we're all amazing. We booked a private cooking class which was great, and a special "mandi" meal, which was enhanced by the chef showing us how it was made (smoked for hours buried under the sand!). Literally the nicest hotel I've ever stayed at.

Plus: Everything confortable stay Staff is friendly

Plus: - The service is second to none in Egypt. - The Grand Suite with Private Pool. - The architecture, design, colors and landscape.

Minus: It's not easy to book the room in mind because of availability and the price is little high. I can't say over priced but it's high.

Plus: It had everything we needed. The pool was heated and amazing. We didn’t enjoy swimming in the beach because of the weather, however we enjoyed walking by it. The staff was so welcoming and friendly, yet very PROFESSIONAL. The food in all the restaurants was so delicious and original. international food, Indian and middle eastern cuisines were so spectacular. We will definitely repeat the visit as soon as we can. We totally recommend it to anyone visiting Sahl Hasheesh.

Minus: Nothing at all. Even when there was an inconvenient accident out of their hand with electricity in the whole area, they went above and beyond to apologize and they fixed it quickly.

Plus: friendly staff

Minus: absense of italian expresso

Plus: Facilities and games are perfect and fun Food quality is fantastic Staff will respond to any issues on spot in a satisfactory manner

Plus: almost every thing. the food is amazing, staff is friendly and helpful,

Minus: there was a little bit noise, but the facility managed it well.

Plus: Every thing is Great Staff so kind and helpful Mohand in shisha corner is so nice Mahmoud AHMD and MINA is so helpful in reservation The best hotel

Minus: Nothing

Plus: It's our second time around. It's the best hotel in Hurghada.Once you fall under the Steigenberger spell, u are mesmerised for life and keep coming back for more.Fascinating buffet...wide delicious variety with new dishes in lunch and dinner. Staff were superb. Thanks for their efforts 24/7.

Plus: Friendly and nice staff

Plus: -Accessibility to the aqua magic - open air jacuzzi and sauna with the amazing sunrise - food and beverages and snacks

Plus: Jag har varit på tiotals hotell i hela Egypten men den här var den bästa jag har varit med på den är helt enkelt fantastisk

Minus: Den stors poolen var inte uppvärmd men det fanns andra mindre pooler som var uppvärmda

Plus: Almost everything in the hotel was marvelous during our stay. Plenty of swimming pools for every taste. Special area for kids even thought it needs improvement Nice wide beach with facilities. Room is fantastic

Minus: - Main trouble during our stay was moving with baby stroller. Swimming pools are designed to be reached through small wooden bridges, some of them have a very narrow ramp for wheels (that need you to be extra careful so wheels don't go over the edge) and some of the bridges doesn't have any ramp at all ... for baby strollers it can be manageable with some extra efforts, but for wheelchairs I think it will be very hard. - Kids swimming pool and area needs some attention ... bathroom was not functioning for 2 days. swimming pool ledge was full of birds dirt a day after day.

Minus: A couple of racist comments from Egyptian staff members about me being an ‘Egyptian guest’!!!

Plus: Every things

Minus: Nothings

Plus: Excellent for everything

Minus: More Expensive

Plus: The beach is good, food, animation team, kids club

Minus: The rooms are bad and full of insects

Plus: Very nice place and the staff are great but of course they will give you the upset and fake smile as you are Egyptian.

Minus: Too much ants by the pool and the room beds plus the balcony, they need extra pest control

Plus: One feels the efforts done behind all details in hotel....great thanks for whole team.

Plus: All front disck staff are professionals, helpful and friendly specially Mr. Michael and Mohamed Mahmoud. All restaurants and pool staff are very polite and supportive, Restaurants varieties is good idea to suit all tastes, good location and design

Minus: Animation team is very poor, entertainment and activities during all the day are not good, Shower gel in the bathroom is not available in all days, Transport boat closing time is not good and not matched with facilities timing, there's no Turkish coffee in all the resort, no ironing facilities available in the rooms.

Plus: The beach was amazing n the pool was heated n nice. The staff were friendly n gr8 (except for the reception staff). The food is good especially the Asian Restaurant.

Minus: The reception staff are so disrespectful and aggressive, they are always nervous and angry. Even on our way out of the hotel one of them ran after us with a scissor in a scary way to cut off the wrist band, which was weird and that is why I will avoid Albatros group next time.

Plus: Great place. Very polite staff. Great variety of restaurants.

Plus: The facilities.

Minus: The Room

Plus: The Reception Staff were very frindely and helpfull. The Swiming pools were huge an clean. The restaurants and the food quality were just great.

Plus: Everything

Minus: nothing

Plus: Nothing

Minus: Absolutely not worth the money! - The check in took more than an hour - the rooms seemed to be not cleaned for quite a time - a bottle of wine as an excuse took 2 hours and 3 phone calls (wasn’t sure if we would get it anymore) - minibar in „suite“ only had water and 2 Softdrinks Idk about the prices of the standard rooms but the suite was ridiculously expensive for what you get! For a tenth of the price maybe okay

Plus: Everything

Minus: Nothing

Plus: Everything

Plus: Very clean and 5 minute walk to the beach.

Minus: Staff - particularly waiters were annoying. Many of them seemed in bad moods or fake friendly trying to get a tips. Clearing the table before we had finished eating was prevalent. Food - Very average quality and every meal similar salads and deserts.

Plus: comfortable room, clean, friendly staff, good food (for all inclusive) Good to relax a few days

Minus: (room is too dark) no wifi (only 512k), if you pay extra you get 5MB, better to use mobile internet, buy the sim at the airport ... in 2 days it’s the beginning of 2020, sorry, but this internet policy is not up to date. it’s a 100% resort area (yes, I should have known before)

Plus: The hotel was very clean, most staff was friendly, the daily food selection was good, but could be improved to offer more a selection. The beach is a long walk from some rooms, shuttle rides should be offered as an option for customers who can’t walk that far. The Christmas dinner was exceptional.

Minus: Experienced a check-in issue, but was resolved by the GM. He was very friendly, accommodating, and professional.

Plus: Excellent hospitality and great food

Plus: This is my 2nd stay and was perfect! Food is good with a wide variety Pool was nice but not heated

Minus: Animation is not so good..

Plus: The style ot the room The food The guys in the reception are very helpful Clean

Minus: The swimming pool need to be more deeper and the heating for the pool is not very well.

Plus: This is our second visit to this wonderful resort Jaz Makadi Oasis. It is an undeniably top class resort where all the staff members are incredibly eager and dedicated to make your stay a wonderful one . A beautiful green landscape, as well as super clean, spotless, and spacious rooms with excellent daily housekeeping. The main hotel restaurant ( The Hambra) is truly one of the best in the quality of the food served, varieties, as well as the eagerness and passion of the staff in every imaginable aspect. Thanks to the brilliant Chef MR Ahmed Abdallah and all his associates for one of the best services and food quality we have ever seen. Being a frequent traveler and a particularly picky eater, I can say with unflinching certainty that Jaz Oasis is one of the best and safest hotel in terms of food and beverages quality and cleanliness. The pool is amazing and the animation team are doing wonderful efforts to entertain the guests and to keep everyone amused. The beach is an 8-minute walk from the hotel and there are plenty of sun beds available for the guests. There is a food court by the beach serving lunch and beverages and the service there is also excellent. I should mention the pivotal role of MR Walter the hotel GM who is a real orchestra leader for this beautiful symphony. He is a real gentleman who is always there among the guests smiling, caring , listening and giving instructions to ensure the guests’ satisfaction . Thank you all for making our family reunion vacation a true joy.

Minus: Nothing

Plus: The staff were so friendly, nothing was too much trouble. The food was lovely and location was perfect. We will definitely be back!

Plus: The incredible helpful and professionell staff. It helped me when I got a Family issue. Never experienced something stunning like this. Location and food simoly fantastic. Thank You very much to All of You❤️

Plus: Lugnt och skönt. Bra läge. Vänlig och trevlig personal. God mat. Bra service.

Plus: Det var trevligt. Allt var ok.

Plus: Mycket fint

Plus: Läget var okej och nära till det mesta.

Minus: Personalen var otrevliga, okunniga och väldigt inkompetenta hur pedagogiskt du än förklarade blev det fel och det fick dig att känna dig dum till slut. Utbudet på maten var väldigt dåligt, Ac i restaurangen var trasigt vilket gjorde att personal gick runt svettiga och maten som låg framme blev dålig.

Plus: The staff was excellent, lots of options for activites, food at Gamila was really good, and the room was very nice (superior view room).

Minus: The buffet restaurant food was not very good, with the exception of the breakfast (omelet station

Plus: Love breakfast there, so much to chose from

Plus: ‏The resort offered a free upgrade from standard room to a honeymoon room free of charge as a gift for my honeymoon. They also added a free early check in and late check out. ‏The resort was very relaxing and quite. ‏The staff was very helpful and friendly. ‏The food quality was excellent and the present of variety of food to suit your eating style. ‏The room was very clean and had a sea view. ‏Sameh the room service guy was very polite and helpful.

Plus: As a frequent visitor now some of the stuff are as friends I know them and they know me as well, I look for then just when arrived, but i really like the new renovations especially the renewed ground floor beside the pool and for sure the pool it self

Minus: Elevator its very we still some time me and other guests Get to know each other during the elevator trips up & down