Frankfurt hotell

Plus: Allt

Minus: Frukost är priset är lite dyra

Plus: Hotellet är mycket trevligt, definitivt i par med platser som Ritz Carlton. Personalen är mycket vänlig och tillmötesgående, och de gör en speciell soluppgång på taket som var ett oväntat tillägg.

Minus: Det enda som var lite udda var att toaletterna bara har stora flytande glasdörrar som inte helt stänger eller låser sig på något sätt... Låt oss bara säga att du hör allt från toaletten i hela rummet.

Plus: Jag känner att jag är på mitt land

Minus: Det behöver att förnya

Plus: Personlig detaljkänsla för gästers behov och önskemål. Rummen var lyxiga, bekväma och välskötta, jag kommer tillbaka.

Plus: Rummen var mycket trevliga och lyxiga.

Minus: Kunde ha mer urval eller större områden för att äta och dricka på plats.

Plus: Centralt läge, perfekt för både shopping, restauranger och affärer. Modern inredning, fantastiska rum med utsikt över staden. Receptionen är ett nöje att ta itu med... snabbt, kunnigt och kommer att göra allt för att hjälpa alla. Inga linjer eller väntetid checka in eller ut. Frukosten är fantastisk, både sortiment och service. Det enda hotellet verkligen att bo i Frankfurt.

Minus: För de som förväntar sig en massiv stor mottagningshall är det inte det. Det är ett boutiquehotell, men det är ett hotell.

Plus: Nästan allt

Minus: Nästan ingenting, men det kunde ha funnits gratis vatten i rummet

Plus: En riktig juvel. Se till att du bo där.

Minus: Ingenting

Plus: Allt. Bästa hotellet för värdet. Frukostent var verkligen bra

Minus: Maten på den libanesiska restaurangen var bara ok

Plus: Från personalen i receptionen till barpersonalen - de var alla fantastiska Kommer att bo där igen på min väg genom staden. Utmärkt läge

Plus: Trevlig personal

Minus: För små rum. Inte så fint och lyxigt som jag förväntat. Trist ock mainstreamfilm

Plus: Very nice room, good service form staff

Minus: The prices at the restaurant were excessive. Acqua Panna €13.

Plus: The view from the room. 19th floor Excellent!!!! The bed, the bathroom and amenities 10 points.

Minus: The sink drain was clogged. The lovely wooden floor of the room was scratched.

Plus: We arrived early in the morning and the staff gave us coffee and made sure we had a room to go to promptly. The location of this property couldn't have been better.

Plus: I liked the day I left and went home. I like knowing there are so many, far better hotels in Frankfurt that I will never ever have to come back to this one again. I liked knowing that I am not the kind of travel professional that would ever tell someone "google me, I can assure you I have very high ratings" in response to a guest complaint/issue. I liked the inner laugh I had as I heard that come out of the manager's mouth when I declined his belated offer of free breakfast as I was walking out the door to meet my waiting driver. (good timing though, lots of guests appreciate being offered a compensatory breakfast as they depart.)

Minus: I did not like the slow, poor and inattentive service in this hotel overall (especially for a Junior Suite guest) or the embarrassing treatment by the incredibly rude woman working evenings at reception. Hint to fellow travellers: when reception says, "Call at any time if you need anything" they do not actually mean this. The people at housekeeping or room service that you will ultimately be asked to call (on your own when the tablet in your room fails to work) will be even less enthusiastic about this phrase. I also did not like the hour+ wait for a cold, inedible meal at midnight: I should have known when it took 4 calls and 20 minutes that it would not end well. The 26€ burger and fries were inedible as the bun was clearly meant for a life in an ice rink and the burger was halfway to being one. I am not sure what the black charred things on the stick actually were, but the gelatinous goop that smelled like peanuts suggested they were meant to be satay. This was so bad as to be embarrassing. When I asked the waiter delivering the food if it was a joke he just left. One thing I definitely did not like was finding the tray of uneaten food (which had been put out for pick-up the night before) still sitting in front of my door at 11:45am the next day. Ultimately they got the tray, but no one made up the room or replaced the mini bar. When I came back to work at 2pm it will still undone. I did not like that. Be aware that the SkyView Suite actually has a ridiculous TV between the bed and the sky view which doesn't appear in any of the hotel photos. So it's not so much a Sky View Suite as a Sky Behind a Monster TV Suite.

Plus: The customer service in the reception... the duty manager Mr. Mohammed arranged to meet my request... In the Breakfast, Mr. Mohammed was very helpful..

Plus: personnel , breakfast

Minus: parking is a little bit expensive (32 euros per night)

Plus: Bra läge. Trevlig personal. Ordning och reda.

Minus: Tyckte att det var för lite personal när vi åt frukost. Fick vänta lite för att beställa kaffe. Annars var allt annat väldigt bra.

Plus: Helt perfekt på alla sätt .... Utmärkt personal

Plus: The location was very good and easy to connect to the centre. The spa, restaurant was wonderful and mostly everyone was really friendly and looking after us very well and we felt so special during our stay. Thank you

Plus: Everything! Esp at Xmas time. It’s magical.

Minus: Love everything

Plus: nice rooms best location

Plus: amazing building. top notch facilities and very comfortable room.

Plus: Fantastiskt ställe. god mat.

Plus: Excellent service at both the hotel and restaurant. Staff very polite and helpful I had lost an item that was timely found and couriered to me right away. The room was really nice and spotless. Lovely location as well.

Plus: Great location

Minus: Old, smelly, dusty and overpriced. Really bad and unfriendly personnel.

Plus: Bra rum med härliga bekvämligheter för priset. Imponerande!

Plus: very good location near Skyline Plaza, comfortable and clean room

Plus: Fantastiskt läge för deltagare i Frankfurt Marathon - start- och målområde två kvarter bort! Även ett större intilliggande köpcentrum, med stor matvarubutik och flera matställen. Också på promenadavstånd från centrala Hauptbahnhof. Mycket bra och rymligt rum med kokmöjligheter. Fantastisk städning som också tog hand om vår disk! Modernt och bra standard. Trevlig personal i receptionen.

Minus: Trasig vattenkokare - som dock byttes snabbt. Hade gärna också haft en kaffebryggare. Något stela/tråkiga omgivningar, och dessutom ett omfattande bygge intill med verksamhet också på kvällar och helgen, men bra ljudisolering av rummet minimerade störningen.

Plus: Very clean and food is amazing and staff was very helpful

Plus: Mycket bra dusch. Fräscht och välutrustat rum.

Minus: Extremt dyr frukost - €18 för ett ytterst begränsat utbud. Ingen möjlighet att sänka temperaturen i rummet. Fanns en inställning att skruva på men gjorde ingen skillnad.

Plus: spacious rooms. disgned quite nicely.

Minus: finding the car park is a bit difficult.

Plus: Super convenient if you are taking part in the Messe Frankfurt Fairgrounds. Very close to skyline mall

Plus: Its perfect place in Frankfurt, new rooms with a good personal. All of comfortable in room and other. Best place!

Minus: All of cleaners, good location, best place. Thank You so much!

Plus: This is a new modern Hotel with Apartment accommodation that whilst not in our actual preferred city area we found was an excellent choice. Fast check-in, professional staff and the one bedroom apartment spacious and clean with a comfortable king bed and kitchen set-up. We requested a quietly placed room and that is exactly what we got on the highest floor, overlooking the conference centre to the back of the Hotel. It was whisper quiet so we considered ourselves most fortunate as major sub-way works are underway to the front of the Hotel. With double glazed windows we are unaware whether guests located to the front are disturbed but it is noisy in the street. There are a lot of restaurants and a major shopping centre within a few minutes walk which was a relief as we arrived to sweltering heat in Frankfurt.

Minus: Bar didn't open till 5pm. The first night we couldn't find anyone to speak with in the restaurant and appeared not to be opened and second night booked out entirely for a function. The Restaurant is run by a 2nd party and not the Hotel.

Plus: Lovely big room, lots of space and a huge bed! Location was good, a little out of town but the train line in is close and it was wonderful there. Thank you to the staff who made the whole experience lovely for us!

Plus: Fantastiskt hotell nära till shoppingområdet och Romer. Rum var väl möblerade och personalen var utmärkt. Jag råkade lämna mina glasögon på hotellet, och de skickade dem till ett annat tyskt hotell utan extra kostnad

Minus: Allt. Bra läge, bra personal och fina rum. Rekommenderas varmt.

Plus: Kräsen Rummet en studiosvit var helt ok. Vi hade två st studiosviter och den ena som jag inte bodde i var typ dubbelt så stort som det jag bodde i. Kändes sådär när jag stod för betalning. Att rum i samma kategori och klass skiftar så. Sängar supersköna och rummen stiliga fast aningen gamla nu. Vi ritar och designar hotel och de skulle behöva en uppryckning med en renovering. Lokaler är fantastiska så grym potential finnes. Dock så kom personal in och meckade med de motoriserade gardinerna kl 0800 på morgonen. Samt en halvtimme senare kom ngn och fyllde på minibar. Inte ens ok på ett vanligt rum och på en svit i den högre prisklassen nästan pinsamt. Läget på hotellet är fantastiskt är som att bo i ett litet slott mitt i staden gillar hotellet men skulle de renovera så skulle de få ett topp betyg.

Minus: Tog det mesta i tidigare förklaring. Men slitna rum. Personal som kom in när man låg o sov o utförde maintence på rummet.

Plus: Bra frukost med allt man kan önska.

Plus: The location.

Minus: The room was not properly prepared; there were a number of things wrong with the room over our stay; the room was inadequately serviced.

Plus: The location was really good.

Minus: The reception guys were very unhelpful and rude to be honest. They did not want to hear any issues or requests we had, very unprofessional!

Minus: Bathroom

Plus: The location, the buildings architecture and the friendliness of the staff.

Minus: Problem with keycards to open the room, broken flush buttons for toilet, dust on glass shelves

Plus: Everything in the hotel was excellent Staff in reception, restaurant, room service Room Breakfast Location Clean Comfortable bed Spa

Plus: Location was good. Parking right across the entrance. Walking distance to the shops.

Minus: The balcony door did not close properly so it was noisy at night from the street. The sink was not draining properly and one light was broken in the bathroom. Not acceptable in this hotel category. It takes ages to get a drink/coffee in the bar.

Plus: Beautiful and opulent with such old-world charm. The corridors remind me of the Overlook Hotel from The Shining. Staff were superb, as was the location. Two sessions of room cleaning / service per day felt a little bit invasive at first but I guess that’s in line with their service standards.

Minus: Dim lighting in the room was a little bit of a downer. I stayed 10 days but never quite got used to it.

Plus: Great location. Great bed and linens

Minus: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity

Plus: Staff was very friendly Location is the best Breakfast Dinner in the room was amazing

Minus: Nothing

Plus: Breakfast is very good.

Minus: Design over comfort. Every guest has to be instructed how to call an elevator system, and it is crazy and so badly designed, that the second time we had to ask for help again. There is no full-body mirrror in the room. The room is 35 sq m but there is no place for an extra bed for 5 y.o. child and for a bathtub. Swimming pool closes early, opens late and children are not allowed in there. That was absolutely unexpected for me, because we were in many hotels with pools, it was never the case. Definitely is not worth the price it costs.

Plus: The Sofitel Frankfurt Opera hotel was just a wonderful place to stay. From the very friendly and helpful staff, to the exceptionally comfortable rooms that have any and every possible amenity that you may need during your stay, this truly made for a great experience. The So Spa, which has a sauna, pool, steam room and offers massages and other treatments is also a wonderful way to energize, rejuvenate and relax after a day of sightseeing. I would highly recommend the Sofitel Frankfurt Opera hotel to anyone looking for a 5 star experience while visiting Frankfurt.

Plus: Bra läge om du besöker Frankfurt Messe. Restauranger och butiker i området och i Skyline Plaza Mall.

Plus: Rummet var mycket trevligt, och köket var bra en bra touch. Rummet var rent och att sängen skön.

Minus: Det är en bit att gå från tågstationen eller till något i stadens centrum.

Plus: Everything perfect

Minus: Distance to main station quite far

Plus: Bra frukost, bra rum, prisvärt, nära till mässan ligger brevid shopping gallerian skyline plaza med väldigt bra utbud av restauranger och affärer

Minus: Inget allt var bra

Plus: Superbra läge när man skall besöka mässan samt nära till S-Banh om man vill in till tex. Gamla stan. Jättefräscha rum och sköna sängar.

Plus: Nice staff，very good location to the subway and visit the fair, free coffee at the lobby.

Plus: Everything

Plus: Room was very nice. We booked for 3 and didnt comprehend that the 3rd person bed was pullout divan but that was a very high quality bed and comfy for that person. We had a sick person with us and staff went out their way to locate a doctor - much appreciated.

Minus: Not much really. Construction next door was a bit ugly and the general area between Citadines and Railway not that savoury.

Plus: Well equipped kitchen

Minus: Bathroom wasn’t as clean as rest of the space

Plus: Hotellet var bara ca 6 veckor gammalt när min make och jag bodde där. Rummen var härliga. Allt var mycket rent, personalen var mycket trevlig och träningsfaciliteterna var enkla men effektiva.

Plus: Modern and clean with great breakfast

Minus: Only one jogging machine in gym

Plus: Rooms are comfortable and clean. Loved the free mini bar! Friendly staff

Minus: All good

Plus: Läget är utmärkt om man ska besöka ECB.

Minus: Lite strikt stil.

Plus: Väldigt trevligt ställe. När vi väl kom fram sent på kvällen fick vi gratis öl och gratis mat. Trevlig personal, bra rum och wc. Bra läge, rätt nära allt. Helt enkelt riktigt mysigt ställe.

Plus: Verkligen ett jättefint hotell! Vi roadtripar ich letade efter ett billigt hotell att spendera natten på. Hittade detta och blev positivt överraskade! Wow!

Minus: 2 points were my searching criterias : a room for 2 adults and 1 child and charging electric cars. Upon arrival the reception was not aware that we were 3. The sofa bed was not prepared and even after coming back 3h later nothing was done so we had to it ourselves. Reception didn't know about electric car charging and finally I couldn't charge the car. At 09.30 on the day we left, room service came to clean our room and was asking when we wanted to leave as we wre still packing. The room should have been available until 11.00hr

Plus: good breakfast spread, nice staff

Minus: bathroom without walls, room on the top floor got some noise from the HVAC in the roof

Plus: Nyrenoverat, modernt med tidsenlig design.

Minus: Ventilation och kyla i rummet.

Plus: Väldigt fint hotell, bra värde för pengarna. En bit utanför stan men det fanns en spårvagnsstation just utanför så man enkelt kunde ta sig in. Personalen var trevlig, och lokalerna väldigt fräscha. I överlag ett väldigt bra intryck från det här hotellet

Minus: Automatic heater set too high and no way to reset it. Poor customer service.

Plus: Comfortable rooms and free minibar. Very central and clean

Minus: All good

Minus: Den service av transfer

Plus: Bra personal, mycket rent & modernt. Rekommenderar starkt

Plus: Bekvämlighet. Utmärkt transport till och från flygplatsen

Minus: Wifi fungerade aldrig på mitt rum

Plus: Restaurangen var riktigt härlig och välkomnande, och maten var utmärkt. Airport shuttle var mycket bekvämt.

Minus: Wifi var hemsk - ingen av oss hade möjlighet att ansluta till gratis wifi.

Plus: Rena rum, vänlig personal, modern inredning

Plus: Renlighet och lugn miljö

Minus: Rummet var alltför små

Plus: Närhet till FRA och buss service. Mycket modernt och rent. Trevlig bar på hotellet.

Plus: Rummen var väl utformade, ljusa, och rena. Gratis internet är trevligt, även om det går långsamt. Transfer till och från flygplatsen är bekvämt.

Minus: Frukosten är dyr. Kanske kunde erbjuda andra alternativ än den fulla buffén. T.ex. kontinental frukostbuffé, beställa ägg och rostat bröd, osv.

Plus: Praktisk transfer till flygplatsen, bra restaurang inom 10 meter

Plus: Läge Restaurang Spa Gym

Minus: Rum för enkla Inte ett 5-stjärnigt hotell utan snarare 4 ...

Plus: Lätt airport tillgång

Minus: Rum såg slitet

Plus: I did like the attitude of the staff, the food.

Minus: I did not like the fact that the pool was without water.

Plus: Cosey and clean

Plus: Near from the airport, but not too expensive. Frequent shuttle bus. Food of room service was good.

Minus: Mirror of our room got rust partly.

Plus: great hotel for transiting through frankfurt. super convenient. wld defn stay here again next time im transiting. good food option on site and near cool woody area for an outdoor run.

Minus: nothing

Plus: Location for work

Minus: This was my first stay for 1 night only, so did have time to see what the hotel offered.

Minus: the pillows and mattresses need replacing

Plus: Easy Check in and check out.

Minus: It was farther from the airport than I would have liked.

Plus: Gave us an unexpected upgrade on rooms! The view, bed and room service was amazing! My son loved the pool and keeps wanting to go back to the hotel again. Excellent place and even though it was right next to the airport, you couldn’t hear airplane

Minus: Wish there was early check in or free parking. The parking is 20 euro each time, but it is close.

Plus: Fint rum bra läge och nära och bra förbindelse till flygplatsen.

Minus: Alla restauranger var inte öppna.Det fanns bara 2 att välja i mellan

Plus: Orsak till övernattningen var flygstrejk hos SAS flygbolag.

Minus: Hade bara förväntningar på ett bra boende nära flygplatsen

Plus: Cleanliness, close location to FRA airport., bus service to/from airport.

Minus: There was no assistance getting in and out of their bus with luggage at the hotel. Manager's comment: no budget for extra help and bus driver should assist. No assistance was provided either at hotel or airport.

Minus: The room was great. The reception staff was fine as well. However, I had dinner at the bar restaurant and the service was poor. I waited over 20 min for a server to even bring a menu. Food was good. But, as I was ready to pay, it was another 20 min. And I was not the only customer who experienced this. If you want to claim to be a 4 stat hotel, you need to do better. Especially when the plate is 20+ euro. This was rather disappointing

Minus: Mjukare säng och större rum

Plus: Rummen var stora och de hade allt du behöver inuti.

Minus: De tar betalt för internet i rummen, vatten, allt. De tar också en deposition vid incheckningen.

Plus: Bra bastu/ångbad

Minus: Betala för wifi, betala mer om du vill strömma, frukost ingår inte, en flaska vatten är 9,50 €.

Plus: Underbar moderna hotell precis vid den airport

Plus: Dålig frukost. Jag fick veta av en annan mycket vänlig personal medlem att hon är new ...

Plus: Vi var i transit, och det var perfekt hotell för ändamålet.

Minus: Rökfria rum luktade starkt av cigaretter

Plus: comfortable bed, nice tv, beautiful bath and super convenient location for the airport and restaurants.

Minus: overcharged me by $58. I prepaid $---- for my room and they charged me $58 when I checked in. Plus they charged another $16 to my card for some unexplained reason. I would like to receive a refund of the extra $58.19 charged to my card.

Plus: Handdukarna var fantastiska

Minus: Internet kostade extra, det famns inte eluttag vid båda sängarna, hela rummet blev ljust då man tände på toaletten pga fönster mellan rummen, mörkt i rummet, servicen på restaurangen var bedrövlig, etc etc

Minus: Overpriced breakfast

Plus: In fact it was very easy for me to go every day to messe Hotel is clean and I was Di satisfy

Plus: How elegant the hotel was and how welcoming the staff were.

Minus: N/A

Plus: Frankly everything cleanness comfortable and staff very helpful location lit bit faraway from local station

Plus: Well first I had a normal room, I had some issues with the mini fridge it did not work, hotel employee was able to get me into another room that was very nice .

Minus: The only thing I did not like was that my fridge did not work - I wish I could have stayed there the whole time it was definitely a treat for me.

Plus: location

Minus: in-room dining .. quality of the food was bad.

Plus: Easy access to airport.

Minus: Took us a little while to find. It didn’t specify East or West.

Plus: Excellent location and customer focus.

Minus: No

Plus: Kindly people. All clean and Perfect breakfast

Minus: No

Minus: Hotellpersonalen borde ha bättre koll på omgivningarna. Blev rekommenderad en restaurang som var stängd efter en taxifärd tur och retur. Hotellrestaurangen var inget vidare. Dålig frukost.

Plus: the people, the location, the room wasn't cleaned as well as I would have liked... but otherwise it was really great

Minus: just the room being not exactly 100% picked up

Minus: Frukost kunde vara bättre. Inte dålig men inte något speciellt men när det kostar 20-30 Euro så vill man det skall vara MYCKET BRA

Plus: Very friendly staff!

Minus: Room facilities could be updated/improved.

Plus: Mycket varierande och god frukost. Hjälpsam personal Kring frågor rörande allergi. Bra rum trevlig städpersonal Snyggt gym även om jag inte använde det Centralt

Minus: Taskig/skarp ljussättning i hissarna och vid soffgrupperna i lobbyn

Plus: It is located opposite to skyline plaza mall. Staff are very friendly and ready to help.

Minus: No spa and swimming pool.

Plus: Everything was alacarte

Plus: location clin room

Minus: nating

Plus: Bra område, men frukost under medelmåtta för motsvarande hotel klass

Minus: Dåliga och obekväma smala sängar. lakanen kändes slitna/ använda. Svårt ställa in ventilationen om den ens fungerade.

Minus: There was a recepsionist name is Mrs. A. Gomez was very insolent. When we met everytime she created only problem and she wasn't gentil.

Plus: Trevlig personal, men...

Minus: Rörigt organiserat frukostarrangemang. Inbyggnaden av den s.k. minibaren katastrofalt uförd med ihållande surr/buller som resultat.

Minus: Saknade en kyl

Plus: The room was very clean and cosy, breakfast yummy and varied, all staff were friendly and helpful.

Minus: I normally ask for a room with a view and this time I forgot and the one we got it wasn’t as good. It was a construction of a new building I think but apart from that my daughter and I loved our stay.

Plus: Good location and quality service.

Plus: Simple, modern, new and relatively cheap hotel next to the train station and close to the Alte Oper and the center. It is right next to the red light district but is safe. The room was spotless and simple. nothing to complain about. The breakfast was really fantastic for a Holiday Inn, quite unusual.

Minus: Nothing. Perfect. Maybe the reception is a bit cold and impersonal but who cares.

Plus: Good Rooms

Minus: Rude receptionist on arrival. She didn't like her job. Terrible breakfast and not enough seating. We usually stay at the Maritim. Perhaps you should go and look at how they do breakfast. Computer in reception mouse didn't work.

Plus: Great location.

Minus: Paying for parking was not included in hotel fees. Extremely expensive for a guest of the hotel.

Plus: Great bathroom. Nice stuff.

Minus: Poor wifi. Location looks good but in real it is nit so close to train station or to the city center.

Plus: Frukosten var kanon!

Minus: Sängarna var katastrof! Hårda som en planka !

Plus: The location is quite good, tram and u bahn is directly on the other side of the road. Luckily i got a parking slot. There are only about 5 or 6 parking slots available. Breakfast was quite good as well. Had different things to choose from. The view from the hotel was quite good as well, directly on the road but no load noises inside the room.

Minus: Everything was quite good

Plus: Topp läge om man vill besöka mässområdet, gångavstånd från centralstationen. Stort shoppingcenter 200m från hotellet. Mycket trevlig personal.

Plus: Close to skyline plaza Our room was ready so we could check-in earlier than check-in time, and it helped us a lot after a long journey

Plus: It was great to stay in this place, during my trip to Europe I stayed in lots of hotels but this was the only one I liked more for the amount I paid.

Plus: Rooms are amazing design is modern clean and have everything in it

Minus: Rooms were colder than it should be even if u turn the heater to the max it still colder that the corridor

Plus: 1. Breakfast: comfort of every day's business trip 2. Location: easy to access by U4 and central railway station 3. Staff are all very nice, kind and helpful

Minus: 1. Price doubled when there's a fair 2. After staying at the hotel over so many years, the system cannot find my membership account. Even the receptionist helped check with the IT over 1 whole week, no feedback...

Plus: Stayed just one night but the room was quite confortable, clean and nice decorated. The stuff was polite but during the check-in they didn't speak English, which is quite typical for Germans but still does not make a good impression to the customers. The location was great, close to the Frankfurt Main Hbf (train station) - 10 minutes walk. Nice and safe neighborhoud. Adequate amentities.

Minus: The bed and the matress was quite firm and a bit uncomfortable. There was only one quite small blanket and one pillow... not what you expect when you go into your room. I understand that it was a single room, but still, it could have a bigger blanket and a second pillow.