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Vänligt och effektivt bemötande vid såväl in- som utcheckning. Restarang Faces fantastisk, såväl mat som personal!
very quiet room, good bed - Room was not made when I came!! When I called they came and made the bed but did not clean to toilet or change the towels! Breakfast was very expensive (28 EUR), it's a good thing I did not have to pay for it
Good with transfer bus to airport
Perfekt läge , nära flygplatsen , valde ett rum med halvpension och blev överväldigad , maten jag fick var superb !! Rekommenderas !
Närheten till flygplatsen med en enkel shuttle service samt bra frukost. Lång väntan vid utcheckning och att det var väldigt besvärligt att betala med kort utan kod.
The rooms were nice and modern, very convenient location. Breakfast is not included and when I was asked if I wanted the breakfast package, the front desk failed to mention it was 25 euro per person before asking to swipe my card. This hotel should never even think of charging 50 euro for what is included at 99 percent of hotels. Their food prices in the restaurants were also absurd across the board. Nice hotel but felt like I was being squeezed for every nickel and dime possible. Expected more than this.
the ease of connecting to trains fior busines and shopping.nothing nothing.
this is a hotel for business travellers who need to be at the airport. and yet, what business traveller does not need internet? the extortionate price of 19 euros gets you horrible, lagging, interrupted, unreliable and slow internet access from your room, and the free wifi in the lobby does not make up for this extortion. when you pay over 200 for the small room already, internet should be included
Access to and from ICE train great.Clean and spacious, luxurious. Restaurant prices on high side. Breakfast not included in room price
The rooms smelled like people have smoked.
Best location Tv channels were not working properly. Tv experience was below averag. Bathroom sink faucet was leaking
Never leaving the building to go from the train station to the hotel, then to the airport terminal the next morning was incredibly convenient. The window curtains did not close fully at each end of the window, which allowed some light into the room at night. The bathroom floor had a blunt edge of raised stone-like flooring material at the threshold. I had to fold a towel several times and lay it over the threshold in order not to catch my toe and stub it or trip. Poor design!
Bed comfort Room layout Free water bottles Robe+Slippers Restaurant was excellent In-room WiFi not working No Free WiFi everywhere (Lobby yes)
Nice location, beautiful room, very quiet for airport.
This is the perfect place if you are flying in or out of Frankfurt. I would highly recommend to anyone.
Location Unairconditioned breezeways/hallways.
Very good hotel in overall, good bathroom, amazing people from front desk, good security for the elevators. Poor information on how to get through it from the airport, confusing AC adjustment, below average bed, could be cheaper. Missing more worldwide channels. Could have more food / drink options close. Would be nice to have flight information available at the lobby at least.
Location and facilities. Nice and comfortable room Price is to high for what the hotel offers but the location is top...
Quiet Clean Location directly at the airport
We chose this facility for ease to all transportation.
Breakfast was very expensive.
Attached to terminal 1. Easy, covered walk to the airport in the AM. Difficult to locate initially. I knew it was essentially in the train station, and it still took us about 20 minutes to find it. Essentially no signs (about hotels) in the train station. We finally took an elevator up (thinking it couldn't be down), then we found signage. Easy after that.
Location to airport Pricey
This is an airport hotel, and it carries out that function well. The location is obviously great (directly on top of the train station, a comfortable indoor walk away from the terminal). Some earlier reviews suggested that there was a charge for wifi usage; this seems to have changed as the Wifi I used was not only free but stable and decently fast. Nothing reeaally bothered me, but it fosters the typical fear of breathing on the wrong thing for fear you'll be charged for it. They charge a 50-euro fee at check in to cover "incidental expenses" – uh-oh.
Excellent check-in, fast and efficient. The room is super clean. Nice firm beds that we like. Internet is included. Nothing, all went smoothly
Very closes to airport within walking distance and little cafe to pick up some food if nessary Check in time at 2 pm a little late, rude desk staff member.
Best location near airport. Very nice, very friendly staff. Nothing
It was close to the Airport. shuttle bus service available. Staff are very helpful.
Great for a few nights. The rooms are clean and quite. Snacks and drinks are avalivble through the night. Just a hop, skip and a jump to the Airport.
Most everything Nearly nothing but if there is complementary water in the room
Everything. Best hotel for the value. Breakfast buffett was really goo The food at the Lebanese restaurant was just o k
From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location
An absolute gem. Make sure you stay there. Nothing
Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt. For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.
I feel that i am in my country It need to renew
Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.
Rooms were very nice and luxurious. Could of had more selection or bigger areas for eating and drinking on site.
Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel. The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.
All personal var på alerten hela tiden. Det var lite nedgånget, och det var välldigt mycket folk i rörelse hela tiden. men det beror ju på mässan.
Internet anslutning var inte inkuderat, samt frukost vilket jag tycker är väldigt dåligt i jämförelse med vad jag fick betala...
Trevlig personal och god mat
rummen är rena o snygga personalen har en lite dryg atetyd
Lugnt och skönt och väldigt bekvämt samt ett utmärkt pris Det var lite för varmt i rummet
Bra standard på rummet med serviceinriktad personal. Fick betala för hotellets dyrare frukostbuffé stället för den billigare, kontinentala frukosten fastän jag efterfrågade och åt den billigare. Viss personal kunde engelska dåligt. Rummet visserligen rent och snyggt men lite slitet.
Lugnt, Ordnat och bra service
Läget var utmärkt eftersom vi skulle besöka mässan. Rummet var rymligt och snyggt. Sängen var underbart skön. Rummet var mycket tyst och inget hördes från gata eller korridor. Badrummet kändes lyxigt. Frukosten var utmärkt, mycket att välja på och mycket frächt och i matsalen var ljudnivån låg och gav ett lugnt intryck. Inget!
Bra rum, bra frukost. Tillmötesgående personal. Gångavstånd till mässan. Det trådlösa nätverket hade dålig täckning på rummet. Kunde dock låna ethernet-kabel = acceptabelt.
lungt hotell, lugn och trevlig bar även för kaffedrickare, ligger nära tunelbanan för resa inom Frankfurt mögel i badrumet rund badkaret, och väggen, dålig kommunikation mellan frukostrum och bokningen
Att de hade en swimingpool och att rummet va fräscht och bekvämt. Det va dyrt.
Bra bastu & träningsfaciliteter,trevlig bar med stor TV,som visade mest fotboll vilket är bra enl. mig. Väldigt kostsam frukost.Lite besvär med att få en extra säng vilket dock ordnade sig.
mycket bra. nej
Utmärkt tilldelning av rum, lugnt och tyst. Mycket behaglig och tillmötesgående personal. Bekvämt läge för shopping. Prisläget för frukost orimligt högt. Trist att upptäcka att vi hamnat i "gay-kvarter", vilket inte vore vårt val och heller inte var förhöjande för vår vistelse.
facilities and helpfulness of all staff could not get the room temperature below 19 degrees which made it very warm for the nights
Impeccable rooms; fantastic selection of fresh fruit and juices for breakfast; extremely accommodating staff. Great valet service, including bottles of water and some complimentary fruit for our onward journey. The staff were taking their customers a bit TOO seriously: The live entertainment in the bar was stopped because of the complaint of ONE customer although the rest of us enjoyed the music. The same happened during breakfast when a 70+ customer complained and the music was turned off - creating an eerie silence during breakfast.
Staff very efficient and friendly. Hotel room very nice. Did not find a lounge - only bar. The music was very good but we would have liked a quite place at times.
just perfect in every way.... Staff excellent
the food and they use linen fabric in the cover bed which is good and the spa its amazing staff there. no
very close but out of the dirty frankfurt.The city car goes directly to the Messe in like 15 minutes
staff was very kind and pleasant.also efficient1 room is clan and comfortable. breakafst Euro 250 is too high!
If you would like to feel what it is like to be a superstar. This is the place to go. Everything is just perfect. The room, the restaurant, the bar/lounge with live music, the hotel it self, the spa/welness, the location and the staff!!!!!!!!!! The only thing to mention is that the sauna is not mixed. So spa-ing nicely with your wife or partner together is out of the question.
Hotel is very nice and stilish, close to the airport and city center
Very friendly staff, although 163 rooms the hotel feels like a "boutique" hotel. Everything was just great. When I visit Frankfurt next time I will surely book Villa kennedy again.
It is second time in the Villa Kennedy,and the feeling was perfect again.If you want to feel as GUEST,this is the place in Frankfurt.