Hotell i Frankfurt

Plus: Personal attention to guests needs and wishes. Rooms were luxurious, comfortable and well kept, I will come back.

Plus: Most everything

Minus: Nearly nothing but if there is complementary water in the room

Plus: Rooms were very nice and luxurious.

Minus: Could of had more selection or bigger areas for eating and drinking on site.

Plus: An absolute gem. Make sure you stay there.

Minus: Nothing

Plus: Everything. Best hotel for the value. Breakfast buffett was really goo

Minus: The food at the Lebanese restaurant was just o k

Plus: From the reception staff to the bar staff - Excellent all around Will stay there again on my way through town. Excellent location

Plus: Center of the city location, perfect for both shopping, dining and business. Modern decor, great rooms with city views. Front desk is a pleasure to deal with....quick, knowledgeable and will do all possible to help every way the can. No lines or wait time checking in or out. Breakfast is fantastic, both assortment and service. The only hotel really to stay in Frankfurt.

Minus: For those expecting massively large reception hall, this is not it. It is a boutique hotel, but what a hotel this is.

Plus: Great location and beautiful rooms. If you workout, you have access to a fantastic health club which next to the hotel.

Minus: The rooms were what I would expect for a hotel of this calipher. However, common areas such as the lobby were small and became crowded with guests checking in and out. I was disapointed with the level of service from the staff. I had a maid wake me up on a Saturday morning before 8 AM wanting to clean my room. I wasn't even checking out that day. It took a number of staff levels and a fair amount of my time to get that situation resolved to my satifaction.

Plus: The hotel is extremely nice, definitely on par with places like the Ritz Carlton. The staff are very friendly and accommodating, and they do a special rooftop sunrise that was an unexpected addition.

Minus: The only thing that was a bit odd was that the restrooms have only large floating glass doors which don't fully close or lock in any way, so... Let's just say you hear absolutely everything from the toilet in the entire room.

Plus: Allt

Minus: Frukost är priset är lite dyra

Plus: Jag känner att jag är på mitt land

Minus: Det behöver att förnya

Plus: nice, spacious room, excellent shower, 4 minute walk to airport

Minus: paying for wifi is just stupid at this point.

Minus: non-smoking room had strong cigarette odor

Plus: Great sauna/steam room

Minus: Pay for wifi, pay more if you want to stream, breakfast not included, a bottle of water is 9.50€.

Plus: We were in transit and it was perfect hotel from that purpose.

Plus: proximity to the airport

Minus: no free wifi

Plus: Underbar moderna hotell precis vid den airport

Plus: Dålig frukost. Jag fick veta av en annan mycket vänlig personal medlem att hon är new ...

Minus: I found using the Internet frustrating. It would just die when I was using it. I tried to downloading a library book and could not do it. Then I paid for the upgrade Internet and it would stop working while I was downloading. The "free" internet was slow.

Plus: convenience. excellent transportation to and from airport

Minus: wifi never worked in my room

Plus: Location, shuttle service, cleanliness

Minus: Phone connection to the reception did'nt work so had to go all the way down each time that I wanted to talk to them. That needed to be done often as no crib was supplied for our 6 month although explicitly requested. Upon arrival no crib was in the room, so another request was made, but after being our for the entire evening, upon return no crib was yet in the room. Overall a nice hotel in a good location but disappointed by this issues that were not solved promptly.

Plus: Staff was very efficient and explained everything quickly. Lounge was open late to get a quick bite. Shuttles left every 15 minutes starting at 5am.. I was on that one.

Minus: No gift shop - wanted a watch in a display case, but no one could open it for me between 8pm and 6 am...

Plus: cleanliness and quiet setting

Minus: room was too small

Plus: The shower, bed and pillows were nice. Is all we liked.

Minus: Terrible customer service starting at the shuttle at the airport. The service did not improve at any point of our stay. We are a couple with a baby and we had 3 bags, a stroller, a car seat and two backpacks and no one offered any help loading or unloading the luggage off the shuttle (while all other shuttles at the airport provided that service for their guests ie Holiday Inn). Nothing changed in the hotel either, we dragged all the bags by ourselves from the shuttle to the room, not something I would expect from a 5 star hotel. The following morning we were trying to take a shuttle but the lady shut the door in front of us while we were trying to bring all the luggage to the bus. The room was ok but a bit small. The satellite TV is lacking entertainment programs in English language.

Plus: Proximity to FRA and shuttle bus service. Very modern and clean. Nice bar in hotel.

Plus: Room was a typical airport airport.

Minus: We stood in line for two hours to get our confirmed room. Delta had cancelled flights and there was a long line of people wanting a room. I mentioned twice that we were confirmed guests and should be compensated for our long wait in line. We were ignored both times.

Plus: The Hotel was very modern and close to the airport. The room had a huge bathroom with heated floors. Everything was clean and very comfortable. I stayed on the 9th floor and had a lovely view of the city. I used the pool and the sauna, which were very nice too. The free shuttle was convenient and ran every 15-minutes from the hotel to the airport. I booked my breakfast with the hotel together, which was cheaper then the $28 Euro price that they were asking for at the hotel. I would certainly stay at this hotel again!

Minus: I booked this hotel through Kayak and at check-out the hotel staff refused to give me a receipt, which I needed in order to get reimbursed by my office. Internet was a bit slow in the room and in the business center.

Plus: Bra personal, mycket rent & modernt. Rekommenderar starkt

Plus: Restaurangen var riktigt härlig och välkomnande, och maten var utmärkt. Airport shuttle var mycket bekvämt.

Minus: Wifi var hemsk - ingen av oss hade möjlighet att ansluta till gratis wifi.

Plus: Rena rum, vänlig personal, modern inredning

Plus: Great location. Great bed and linens

Minus: French restaurant was closed on Sunday. Bathroom cabinet and mirror frame had some damage due to humidity

Plus: Fantastiskt hotell nära till shoppingområdet och Romer. Rum var väl möblerade och personalen var utmärkt. Jag råkade lämna mina glasögon på hotellet, och de skickade dem till ett annat tyskt hotell utan extra kostnad

Minus: Allt. Bra läge, bra personal och fina rum. Rekommenderas varmt.