Hotell i Reno nära East

Plus: Den vänliga personalen

Minus: Ingenting

Plus: Clean, quiet

Minus: Hotel now only has free breakfast IF you're a Hyatt rewards member.

Plus: Very clean room. Air conditioner was easy to operate and consistent. Nice spacious room.

Minus: Nothing was unsatisfactory

Plus: Very comfortable room. And the breakfast was great!

Plus: The place was so clean and the accommodate my dog.

Minus: .but 75 dollars for a dog in a crate is insane! My dog is 5 lbs.75 is too high,weight scale pet pay be better.kinda ripping pet lovers off. Especially people with a crate. Understandable if pet poop or pee in room but should be refunds when see pet did not soil ground.....rip off

Plus: The king room was quite large and comfortable. I was only there overnight and had an early flight out in the morning.

Minus: There was no drinking water or anything in the minibar. The restaurant was closed si I had pizza delivered. The bar is very small.

Plus: Location is ideal for the airport and the free airport shuttle was very much appreciated. Comfortable hotel with very helpful staff. The food was also very good :)

Plus: Breakfast was good .

Minus: Pool works to 10:00 pm. We were there at 9:00 , there were not enough towels . One family of 4 , has taken the rest of them and no towels left for us . The rest of all was good .

Plus: Nice and quite

Minus: Nothing

Plus: Convenience to airport, shuttle

Minus: No

Plus: Clean and comfortable and styling

Plus: We picked this strictly for the location near airport and shuttle service due to a 6 am flight

Minus: A/C didn't keep room cool enough for us and was extremely noisy. Otherwise the room was very roomy and comfortable. Great desk for work and excellent TV with large couch.

Minus: The pillows are the new trend of small unsupportive type. Other than the pillows a nice place to stay

Plus: The location is great for airport access.

Minus: The staff was VERY RUDE. The access to the elevator was inconveniently located due to having to lift luggage up stairs.

Plus: hotel is located right off the freeway. rooms were huge and spacious.

Minus: restaurant could have extended their opening hours knowing that it is peak period (burning man weekend).

Plus: The size of the suite, windows on both sides.

Minus: Bed was too high, toilet was ok for a 4 year old, not enough towels no room service, refrigerator didn't work, after it was fixed, it froze everything. Bath did not drain properly, hotel parking lot lights were low if not dark. People hanging around outside waiting for someone to open doors so they could walk in. Not enough security. Restaurant was very poor and cold food. Was overcharged when I had a credit even after prepaid for the week, they charged my card the amount of the credit.

Plus: Th hotel was passable, well located and reasonably priced

Minus: I had trouble with three card declines. I don't believe it was my cards, something was wrong with the terminal. My bank laimed that the wrong expiration date had been put in, but I didn't put in an expiration. There was nothing wrong with that card alt east, and maybe not the others. Its really not fun having card declines at 10.30 at night in a foreign hotel. The room had no bottled water. This is a basic commodity for a traveller and it should not happen, really.

Plus: Nothing.

Minus: They gave me the wrong room. I booked a presidential King and the gave me standard room. When I brought it up they said take it or leave it. Pool was closed so my kids were miserable

Plus: It was pet friendly and clean.

Minus: Service at their restaurant was extremely slow.

Plus: Clean room

Minus: Staff was a bit stressed, but it was a busy weekend.

Plus: Front desk staff was kind and efficient. Rooms were very clean with a firm bed. The hotel in in the middle of updates and when all are done it will be very lovely. Even with work being done. EVERYTHING was clean. It is close to the airport but planes were not a problem.

Minus: The carpet in the rooms needs some updating, but, I am sure that will be coming.

Plus: Perfect location for an early morning flight with walking distance to the airport. Spacey and well-equipped room. Good value restaurant available in the hotel. Nice garden area.

Minus: Pool available, which would normally be a plus, but they had it closed during three days at the end of the Burning Man event, which I perceived as very unfriendly. The pool access was one of the reasons for me to select this hotel. Yes, burners are usually full of dust when they arrive, but after taking a shower in the room, it felt very discriminating to be considered "dirty people" (which is what I and other guests read into the closed pool). Furthermore, the hotel charged substantially more than confirmed by booking.com, which I now need to reclaim afterwards. Not ok!

Plus: Food was good.

Minus: There was only one server on the floor during breakfast hour not even a hostess. Not good!!!!

Plus: The room was over priced and reeked of cigarette smoke. The faucet in the shower was broken. Almost scolded myself. The check in staff were overwhelmed.

Minus: The room was overpriced, smoky and the bed was uncomfortable. The faucet in the tub was broken so you couldn’t safely adjust the water temperature. Water scalding hot.

Plus: When arrived they had no reservation on file. I will be needing a full refund. The front desk was nice to accommodate us for another room at a cheaper price.

Minus: I booked a few weeks ago and no reservation was on file as i arrived . Will probably not be using booking .com.