The Legian is simply a dream. All is fantastic, the location, the rooms, the service, the food. It is a top top top experience.
I loved the rooms in particular, large and comfortable. The services were excellent, smiling people and ready to attend to any needs. We travel and stay in hotels often. I would rate The Legian the best hotel we ever saw.
The spacious and private rooms, the complimentary upgrade of the room, and the very good service nothing
Staff were unfailingly polite and knowledgeable. Hotel was maintainted and cleaned to a high standard. The spa and gym were first class. The dining menu has to be improved. No bar in the hotel (they only have the beach bar).
My husband and I enjoyed every aspect of this beautiful hotel.The ambience, the friendliness of all the staff and the attention to detail was appreciated. The location is great too, close to shops and good restaurants.
The staff were outstanding: in 35 years of travel I have never come across such helpfulness , politeness in the face of problems - we were there during the volcanic ash crisis of April 2010 and needed to communicate with family, insurance company, airline and friends and the staff were just brilliant. When my credit card failed to validate on arrival I was of course beside myself with worry but they were not at all bothered - it was probably the atmospherics, they said, and would soon be OK when the weather got back in balance. Internationa lHerald Tribune each morning; clean sheets and duvet cover and pillow cases each day. When we departed for the airport little did we know that on our arrival there there was a member of the hotel staff Nothing
Overall good experience, staff is attentive, food in hotel is pretty good Interior is getting a bit dated and quite dark. They need more mosquito repellant incense in the area!
Wonderfully attentive staff, who were genuinely friendly without being intrusive, large spacious suites, beautiful grounds, not over-developed, and amazing breakfasts. None whatsoever
The atmosphere of the hotel was luxury and relaxing. Some of parts in the room were bit old,it should be refurbished.
Amadea was in a good location on Jl Oberoi (i.e. eat street). The staff were friendly and helpful and the rooms were clean and modern. We stayed as a group of four in two twin rooms and thoroughly enjoyed our stay. The pool is nice and has a bar for cocktails during the day until 6pm, so great for relaxing with friends. Breakfast is served in a restaurant that is linked to the hotel at the entrance, and had all the options you would expect. Overall a very good hotel in a good location in Seminyak (although not close to the beach - 10-15 min walk away). I put in some dry cleaning in to be done by the following evening which I was assured by the staff would be done before we all went out at 6pm but unfortunately it was not. I had planned to wear one of the items but as it was not back in time this was obviously not possible. This was quite disappointing and I ended up having to buy something else to wear. Other than that one small blip it was a great stay.
My girl friend and i found the Annora Bali Villas very unique with exceptionally friendly staff. First impression was a very homely atmosphere with attention to detail most other accomodation do not have. The flower ladened bath tub on our arrival and the treats delivered in the evening was that extra special piece of service we have not encountered before. No
staff were fantastic, did everything they could to make our stay enjoyable and comfortable. thoroughly recommend annora to any couple seeking a bit of luxury, romance and privacy. Thanks again guys for a great time:)
This is our fourth visit to the Royal Beach Seminyak (formerly Sofitel) and the staff are always fantastic. Although it is a relatively big hotel it has a very boutique feel about it.
location,, staff,, beach ,,,pools
the staff were excellent, polite, concientious, diligent and accomodating- all of them were so friendly and courteous. The aircon in our room was not working at opitmum function- it was stuck at 24°C. We informed the hotel twice, but it was never fully resolved.
Overall the hotel was relaxing, it has a natural beach, very clean and great for enjoying the sea and sand. Combined with excellent food and service.
This hotel is lovely; well positioned, professional staff and beautifully maintained grounds and gardens. Stay here with confidence.
The personability of the staff, their ability to always address you by name and their friendly and helpfulness. Some of the rooms were looking a bit tired and in need of an update
Excellent beach location and access to Seminyak
Hotel is in a great location, right on the beach - away from the hustle and bustle of Legian and Kuta, but close enough to them if you wanted to visit. The staff were friendly and efficient.
Loved the fact that on checking in we were upgraded to a two bedroom private villa with own pool at no extra cost
Beachside location, pool, staff The lower rooms on grass level were too dark ...more lightin needed in bathroom and bedroom.
Clean, lovely breakfast area and buffet, pool recliners always available, no towels left on chairs for hours so no-one else could use like at some hotels. not met at entrance when first arrived.
The hotel staff were courteous. The breakfast - very oily food and not much choice. A lot of flies and coffee hosue is just in front of main road so very noisy.
The hotel was very clean and well maintained We booked a king bed and on check in were told they didnt have any - no room for compromise
Good for surfers not good for families beach club is a joke they have 6 sunbeds!!' Really noisy no soundproofing
Location is very central,close to the beach,2 min with Vespa and 5 min walking distance.Shopping,restaurants,and night out places are all nearby as well.Very friendly staff,nice modern decoration,large hotel(was impressed,thought it was smaller).Breakfast is also complete,very international.Nice swimming pools,relaxing. We had to stay 3 days in a Suite before we moved into a standard room and there we had just one problem:the bathroom.Suite was large,nice,quiet,but the bathroom had poor light and the bath tub was clogged(we asked to be fixed,but apparently it didnt help whatever they did).The Standard room was better.Had a large shower and the light was good.
location and atmoshpere No king size bed avaialble although already put my preference.
They did not receive the booking.com booking, and made arrangements for our stay (for one night) at a neighboring villa, at no additional expense to us. Their advertised free wi-fi service did not work thru our entire stay with them. A lot more attention to cleanliness and service details should be provided for the rates charged (USD250 a night). Most disconcerting was the lack of clarity on terms; they insisted on a 3% surcharge for credit card use, and insisted on nominating their own currency exchange rates. Ordinarily, this is acceptable practice, but these conditions were not clearly stated by Booking.com nor by them at check-in. We were only informed of such on check-out, and that made for a thoroughly unpleasant check-out process.
One of the best hotels I have stayed in! - Service with a smile - Welcome drink delivered to the room - Room was very private (villa style) - Bed was VERY comfy - Breakfast was included and could be taken in the bedroom for no extra cost - Room was spacious with well appointed furnishings - Aircon and ceiling fan - Library with lots of books and a PC for working - Mosquito spray and repellent provided free of charge. - Incence oils provided free of charge in room. This hotel is not to be missed. A truly hidden gem.
really great experience, the hotel was gorgeous and the location was fantastic. Great service too.
We thoroughly enjoyed our stay at the Samaya. We went with the plan to relax and soak up some Bali sunshine and got exactly that. It was our first experience of the private villa format and we found it excellent.
We love the easy access to the seaside, the friendliness of the staffs, the Courtyard villas with jacuzzi and private pools, as well as the breakfast. We had a free upgrade to a 2 bedroom villa. There were nobody staying in the other bedroom, thus we had the whole villa to ourselves. The pool is nicer, more of a plunge pool than a lap pool. I did not like the bees that were buzzing around during breakfast and afternoon tea at the Breeze and seaside. It was quite irritating. Also, perhaps you could provide more snacks at the mini bar. We had only 1 potato chips and 1 packet of peanuts for the whole day. It is a small amount to make your guests happy through this small gesture.
Impeccable service and friendliness of staff
The staff where amazing the hotel was perfect A +++++++ loved the samaya will be going back soon :)
Excellent staff and excellent facilities, with a good beach-side location No dislikes
The villas were excellent and staff were extremely professional and welcoming. The Breeze restaurant was the best one we tried on the island. We would definitely return.
My stay at the Samaya Bali was one of the most pleasant ever. The Courtyard Villa we stayed at was simply amazing, the staff was absolutely great and can't wait to go back for my next holiday in Bali!
Fantastic location, beautiful facility and woderful staff. The polside villas are run-down and in need of renovations. This is already starting.
The bathroom didn't feel clean and was smelly.
Luxurious. Quiet. Totally private. In-room dinner was nice and romantic. Rooms are large enough. Bathroom is well equipped with jacuzzi tab and flexible shower hose. Walking distance to the beach. Very friendly hotel staff. Good advices on sight seeing in the island. Private pool and garden are a bit small for its price. Breakfast was not fresh enough except for Indonesian breakfast probably becasue meals were not cooked indivisually but cooked quite a while before. They have an own car but it can be be utilized for customers more often for going out and coming back to hotel.
They upgraded us to a bigger place when we went there and it was great. The Villa is very clean and the staff were all extremely helpful. They bring us breakfast to the Villa every morning and sets it up. The food was delicious and the villa was also very near to the beach by walking.
Great service, great staff, well maintained. Japanese touches show in all details. Definitley would return without a doubt. After checkout hotel staff drove us 30 mins north in hotel van to another hotel as my surfboard would not fit in a taxi. No charge.
The staff were always friendly and very efficient. They are also very accommodating and will do their best to ensure that your stay is a comfortable one. I did wish the villa had a spa on site.
swimming pool is too small.and airconditation is too noisy to sleep.
The best part was the private pools. The whole hotel feels new and contemporary and the rooms are just like the pictures
My saty at the wolas was simply superb. Roght from the warm reception of the staff to the comfort of our villas everything went just perfect. The satff were very helpful and did not even hesitate to fulfill all our requests. Even though Bali isalnd as aplace did not really interst me very much it was because of the Wolas that i really enjoyed my vacation. Would definately go back to the Wolas as well as recommend it all those out there looking for a luxusrious and relaxing stay in Bali. Did not like leaving the place.
The villa is just awesome , great staff very polite. The villa itself is very beautiful & one can relax or enjoy . The menu & breakfast have limited options .
The overall environment is good. The room is spacious. The staff are nice. The spa are good. 1. There is still have mosquitoes and fly even already sprayed. But in countryside, I think cannot be avoided. 2. When there is heavy rain, the whole living room will be affected. Some places in the living room will get wet. (even the TV). It may cause inconvenience. 3. During the stay, it is better to book the service earlier. They cannot make the urgent arrangement e.g. 1 or 2 hours before. So in order to avoid unexpectation, better to plan the schedule in advance. e.g. when to do spa, when to go to beach club, when to use the shuttle bus, when to have the BBQ, etc.
Absolutely amazing place to stay! We only had four days but it was just so fantastic. We had them pick us up at the airport and once inside the air-condition car we got given a cold bottle of water, a cool facecloth and snack food. After an overnight flight it was lovely to get this little welcome plate. The staff are really lovely and the food great. The day spa is sooo devine. It's really hard to fault this place they really have paid attention to detail - and done it well! Don't think twice, just book it!
The thoughtfulness of the staff and the personal touch
The hotel , the private villa and pool the little patio close to the pool, the little garden everthing was fantastic , the staff is very kind and helfull, the privacy garanted, ideal place for a honey moon ....At the origin we had booked only a simple villa but at the arrival , we were upgraded to a villa with pool . Thank you to the kayanna for that good time.
The villas, although near Seminyak village, are secluded and the privacy is really fantastic. Once inside your place you don't want to go anywhere else.The staff is extemely polite and efficient, the villa is spotless clean and so is the swimming pool that goes with it. Having your breakfast inside your villa gazebo/dining area is also a must. If any, it's a bit pricey.
just perfect!!! yes they didn,t except the original booking cost @ $750 US they charged me $30 extra for the exchange rate ??? I payed in cash in US dollars $30 extra!!!
service, attention to detail, layout of villa. spa, main pool area.We also went to Ubud and had a bad experince and was welcomed back to the Kayana for our last night with a very good offer as well.We will definitely come back and recommend to our friends. yes we couldn't stay longer! but we hope to come back
The staff were very warm & welcoming, exceptionally friendly and helpful and accommodating. The Villa I stayed in was beautifully maintained and was very peaceful & private.
Good location. Pleasant staff but maybe not the best value for money.
wonderful service from the staff who go all out to please. Nice luxurious villas. Would have been nice to have an on-site gym. However they can make arrangements to take us to a gym located elsewhere.
I really enjoyed the atmosphere, privacy and the staff were excellent. NOne
I loved EVERYTHING about my stay at L Hotel. The reception staff were wonderful - they greeted me by name with a warm "welcome home!" each time I walked in! Great location in Seminyak. Clean, nice, room. Quite small but in a cosy well-assembled way, certainly not cramped. This place exceeded my expectations on every front and I can't wait to go back!! There was nothing I didn't like. My stay was truly perfect.
pool is of a good size and the room is spacious and clean. there is only 1 phone in the room which is not convenient. Some fixtures are old in the room are old.
Nothing fastastic really. For the price we paid, it's certainly under performing. Villa 1 we stayed in, aircon in the bedroom was not cold.