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This hotel does a fairly decent job of managing individuals and groups beginning and ending tours in the area. Breakfast was not very good. Bed was uncomfortable. Construction noise early morning to late evening but this is Sapa in general right now. Close to the center of town is about the only highlight. Many other choices in the area. This hotel is good for one night only to get your bearings in Sapa and move on to another place
My friends and I (all 6 of us) enjoyed our sumptuous complimentary breakfast at Sapa Eden. Unlike conventional buffet breakfast, we get to choose our breakfast ala carte from a menu. Each person is allowed to choose up to 3 sets! Omelette with baguette is superb! Reminds me of the freshly baked baguette I had in Paris. Room and toilet are clean though a bit rundown. Love the soft and fresh towel. An overall enjoyable stay! There is a construction of a new tiny hotel right in front of Sapa Eden. So it gets a tad noisy in early morning with drilling and all. But since we're out most of the time, it wasn't a problem. The complimentary fruit basket is a nice touch, but they seemed over ripped. Bathroom door and closet door can't be closed at all, perhaps due to the shifted foundation caused by the construction of new hotel at doorstep. But for the price, it's ok. I like the fact that the room is very clean.
Near City, Near Attractions and Mountain View, No noise from the car, "Duan Restaurant" beside the hotel good. Customer care clean
The rooms with balkony (not the standard) are large, with a king size bed and the best view.
I liked the view of the room and how staff helped buying our train tickets to hanoi. It does not have the gym as it says in the description, that was the main reason why I choosed this hotel instead of others with the same price range, and when I got there, I got kinda disappointed.