Very helpful staff, trying to do the best at all times despite the language barrier (the speak German, though). A family feel - they treat you rather like a guest, not a client. Quite big breakfast but always the same - buns, cheese, ham, jam. The pencion is quite next to the immigrant ghetto and the tram goes through it, so the sights on the way aren't always pleasant. But usually there's no problem crime-wise.
The breakfast was fresh. The doors and windows of the room were secure. The staff insisted on cash payment and seemed confused over our reservation. The room was not made up for guests.There was no division between the bathroom and the sleeping area. There was no possibility of privacy - including the toilet - and no instructions for the complicated shower and bath.There was no plug in the sink, light over the sink, bedside light, or mirror in near a power socket. The shower flooded the room (and our cases). The sheets were brushed nylon. The taxi driver said the area was unsafe and advised against walking around.
Friendly staff - lovely ladies in their 40-ies, decent breakfast, though nothing hot served Rooms are rather cold even in early September, doors open directly outside. You'd better have your slippers if you want to use the bathroom - tile floor, very cold.
The staff was very nice, the brekfast was very good, the place was quite. The room was not clean when we arrived. In 6 days nobody take the garbage, no clening of the room, no change towels, no check for any needs in the room.
The staff were amazing as I stayed on my own they were more than happy to look after me. Arranging taxi's or anything. They completely went out there way for me. Very uncomplicated stay like larger hotel's. The small essence and personnel touch made it for me. Nothing at all would stay there again tomorrow.
clean and relatively quiet being in an outer quarter the environs were sordid
The hotel is located in a quiet quarter. There is a garage included in the price of the room.
I liked this hotel. I value cleanliness and when I book online expect to see exactly what I was told I am paying for. Thats what I got, what the product said on the tin! Value-wise although I stayed on two other hotels in praque, there is no comparison. Location isnt great, but not too bad.
The staff were excellent, friendly, accommodating and helpful. not the easiest place to find and they guided us to the hotel in perfect English, ensured that our car was put in secure garage overnight and even gave us chocolate bar to welcome us to the hotel!
They gave me an apartment, which was available, despite the fact that I booked only a single room. This was really exceptional, normally hotels will not offer you better rooms even if they are available. The bathroom wasn't that fantastic.
Very well equipped clean big rooms! (safe, refrigerator, ability to prepare coffee and tee, even paper towels). Fast and reliable internet connection by cable. 1. The check-in starts at 14:00! We had some problems getting the rooms when we arrived earlier. 2. At the reception you don't feel at a hotel - it's a hostel at most. Attitude of the receptionist was unacceptable - very unprofessional and unfriendly.
Free Parking garage, availability of internet, proximity to downtown Room AC system did not work in two different rooms. Could be AC units were not turned back on after winter period. It was hot day and these are individual room units. It should have been turned ON by hotel management by 15-5
I think there are a very high price for three stars hotel and for location.
Good transportation links to both the city centre and the main railway station, making it very easy to find and get to when arriving by train ect. The hotel was very reasonably priced and I was very impressed by the quailty of the hotel for it's price. I would certainly consider staying here again in the future. Very impressed overall. Nothing of particular note.
very nice hotel, very helpful staff, good breakfast
Bathroom very very small,2 star hotel at most.
Very good hotel nearby the fair trade place BVV Brno
Almost everything, including the reception staff The restaurant staff was very unprofessional during breakfast.
Price, Staff. Inexpensive cab rides to city sites. Breakfast, no safe in room.
Breakfast little bit poor
The hotel is clean and tidy as expected The bedrooms were too hot and there were two (very obvious) prostitutes working in the bar
location off the traffic Unfriendly receptionist at check in; rather poor choice of breakfast with very bad coffee
The pivnice (beercafe), the bar and the parking of the hotel. No fence around the parking, no (general) computer to email for people don't have wifi
Breakfast, clean rooms Unfortunately beds were noisy and uncomfortable, small pillows ...
It was very near to the fair.
A good hotel I would use it again - bathroom a little small but not a problem the restaurant meal was excellent.
The hotel is stinky, people are smoking everywhere and the room which supposed to be for nonsmokers was stinky...
location, value for money
We were visiting friends nearby in Brno so location was a priority with all the roadworks in the city.Very good breakfast & attentive staff None
Ideal for visiting races at Autodrome circuit, clean rooms with very good shower, good breakfast, free internet.
Convenient location near to tram line with plenty of parking Exterior of the hotel did not match the high standard of the interior
nice rooms, good breakfast. easy parking. if you are with car i recommend
very good restaurant, huge beds location - its far away from centre; no view from our room; it was hard to find this hotel
Comfortable bed, good location for my business
The rooms where supprisingly ok and clean. The breakfast is discusting. The mosquitoes are in large numbers on every item. The "individual" packagings of butter, jam, cream are unther a protective cooled bulb, but the ham and cheese are just on a plate with mosquitoes. I tried to explain the staff they had at least to inverse this but they totally didn't care. When throwing bad tasting water in a "stone fountain" 4 cockroaches came crowling out...
I liked the access to the wireless internet and that everything was in hand I didn't like the fact that they gave me a one kind size bed room when I asked for twin beds.(I came with a male friend)
location - rounded by highways from 2 sides and a car repair shop from 3rd and a shopping mall from the 4th
Very nice and helpful receptionist as well as other members of staff. Hotel restaurant offers great gourmet experience high above the Czech standard. All for very reasonable prices. Nothing, everything was just perfect!
Waiter at dinner was professional, suprised himself that hotel do not offers local drinks. location out of town, near con struction site - you can hear works since early morning, mix of hotel rooms with bussines officies, very loudy in the morning, lack of any information at breakfast - once you finish your choice of buffet you cmay learn that hotel offers also breakfest 'a'la cart".
Food @ the Restaurant was really good. Free parking space. Free wifi. Really small rooms. We had a double room but hat difficulties where to put our luggage. The breakfast choice isn't very good. a lady works there and looks after the buffet but if there are for example no fruits left she doesn't get new ones. Bad coffee.
The staff were very friendly and helpfull. Food was good. Hotel was very clean
Service was excellent and the rooms were perfect and comfortable Check in and check out hours they should re-adjust this...
It's a design hotel with a lot of attentions for guests Difficulty to find it
The hotel and the restaurant is perfect!
Staff were helpful. Restaurant was good. Courtyard restaurant was very pleasant. Room was small. Public areas were not air conditioned - vey hot. Some distance from centre.
Flexibility of personal and friendly accomodation. Breakfast is quite good and restaurant extraordinary good.
The staff are very helpful and friendly
All the personals knows english and Always Smiles
The Sauna, The complimentary chocolats, the efficiency of the staff.
Very Little Classified as 5 star with 3 star amenities and service
Nice and tidy hotel. Good restaurant. Parking gate not working properly, always some problem. Internet in room not working. 5-star? maybe not.
Nice comfortable rooms and friendly staff. They all speak many languages in reception so no problems there. Bit of a walking distance from the town centre but good for building up an appetite...There is a tram (no1) which you can catch into town 10mins walk away. Our bed linen was not changed at anytime during our stay. You get tea and coffee sachets the first day in the room but it was never refilled thereafter. The room was not vacuumed very well either bits everywhere.
Hotel quality, it's the only in Brno to have a decent dervice, and smiling personnel at all time. Regularity is the key word Small Fitness and sauna facility
close to the exhibition centre. the food in the bar area was not of a good standard.
Computer access The Air Conditioning did not working, The Room refrigerator did not working, Some times the parking card did not work.
At the reception they spoke Italian
Frukosten, bra ljus i badrummet, vackra nyrenoverade rum med högt i tak. Lungt och tyst. Branddörren var låst, åtgärdades inte trots flera anmärkningar, toalettpapper fylldes inte på, orutinerad receptionspersonal.
Hjälpsam personal Saknades WiFi, trots att det enligt informationen skulle finnas.
En riktigt fin frukostbuffé, lagom promenadavstånd till centrum och fint, rent och komfortabelt rum. Återkommer gärna!
I like the rooms and breakfasts are very good. If you want the room with aircondition, dont hesitate to ask on the reception. Parking for free and wifi internet also - everywhere. Nice bowling.
The hotel is modern and a room was clean with a very comfortable bed. However the hotel is not in the center but easy to reach by tram in 10 minutes (tram no. 1) I definitely want to mention that the price what we booked on booking was not the same as we paid in the hotel. It was very unpleasant when we faced with the fact that we have to pay eur 150 instead of eur 136. (originally price on booking) Still do not accept and understand why it is happened like that however we paid the higher price. And also the hotel do not accept euros only local money.
I though the hotel fulfilled the expectations of our party, in both style, confort, cleanliness and value for money. Additionally the breakfast was very good and comprehencive NO
I have got confirmation but unfortunately when I came to a hotel a receptionist said that they don't have free room for me!!!!
The room was nice, typical of a 4-star hotel. There was a balcony, which was a great plus (seemed that every room had one). But especially great was the wellness centre that you could book for yourself and the whole complex (sauna, steam sauna, jacuzzi, solarium lamps) cost only 450 Kc an hour (up to 6 persons). And there is a bar with 2 bowling lanes open till 2am with very reasonable prices.
The hotel was easy to get in and out of quickly. I was in town briefly on a business trip and It was ok for a 1 night stay. The hotel was recently renovated so the rooms and areas are new and clean. While the rooms are newly renovated I don't think the plumbing had been upgraded as the water in my sink and shower had a yellow a very distinct tint to it making me think the plumbing was original.
The hotel have parking space. There was too much noise because of reconstruction works, the price did not include air conditioning
Great stuff, very good breakfasts, wifi internet for free everywhere. Amazing.
I't was like royal, to come in and see the glamour in reception! I knew immediately that I can enjoy!
Location Staff, no hot water, bar closed early. No change of towels.
The room was a little bit small, but comfort.
Friendly staff, good location near city centre
Läge och kommunikation till staden Mycket oljud från trafik. Går inte ha fönster öppet på natten och det blöir varmt på rummet.
det var ett rent hotellrum,med rimligt gångavstånd till gamla stan och gratis parkering på gården. det var mycket störande spårvagnstrafik mot gatan ,kunde ej ha fönstret öppet
Hotellpersonalen var mycket trevlig och hjälpsam, maten i restaurangen var jätte god. Bra läge nära till staden. Det gick en väg utanför hotellet, bilarna å spårvgnarana väsnades.