Hotell i San José nära Merced

The staff are always friendly and call you by name. Facilities always clean and organized. Very good and tasty free breakfast. I am always happy with their beds and the rooms are very spacious. Bathrooms are always clean and stocked.

The staff were helpful and the rooms were clean. Breakfast was included in my stay and was quite nice. Good overall! Google maps directed me to the back side of the hotel and the area behind the hotel is a bit sketchy at night. The hotel has a guard and a fence so it is safe

I was very pleased with our stay at the Radisson. Great location within walking distance to downtown Central Market, National Theater, etc. rooms were clean and comfortable and the breakfast was great. Staff was helpful and accomadating with any questions / requests. Would definitely stay here again. On site bar /restaurant was a bit pricey.

The facilities are nice and clean but what really stands out is the amazing staff. Each employee there was very friendly and helpful, with a big smile! They speak English and tolerated my attempts at Spanish. I complimented the manager on his skill. It seems odd that there are few window screens, there in a tropical rainforest, but I guess that is a country-wide norm, and it was really not a problem.

Because we were staying 2 nights, we did not have our room cleaned, so I did not get a coffee package for the next morning. When I went to the desk to ask for one I was told I was not allowed one. Also they did not have tea bags.

Was clean, comfortable, and as a young solo female traveler I felt safe here. The staff spoke English and it was easy for me to get information to send to my family so they knew where I was. The staff was professional, and despite my room being right next to the receptionist area, they acted professionally and courteously even when a guy left my room the next morning that I clearly had not arrived with. The room key was in the form of a block and a physical key, which made it awkward to go out with because I couldn't easily store it. Also there were no outlets close to the bed which was inconvenient. It was also kind of confusing finding the receptionist area from the parking lot.

Great hosts! Very hospitable, friendly, and helpful. They also make a great breakfast made to order every morning. The room is spacious and comfortable with plenty of storage, a small desk, a mini fridge, and an in-room safe.

Good, clean room for a reasonable price. Staff was very nice.

Kind Personal stafft Location seems a little insecure

Beautiful old building. All but 1 staff member extremely pleasant and courteous. Great bar with good value. Excellent food. Great location and very secure.My reservation was My reservation for the 1st night got screwed up and they sent me to a much less elegant hotel. This was disappointing and very stressful as I'd just gotten in from my international flight. However, they more than made up for this mess-up