Hotell i San José nära Mata Redonda

We stayed here the first week in Feb 2009 and thought the hotel was beautiful, very clean and in a safe location. It was our first time in San Jose and we were meeting up with some friends that live there. The location is ok, but I guess it depends on what you are going to San Jose for. Taxis are always outside to take you where ever you want to go, just make sure you know the exact address and make sure the driver knows before you get in the taxi. We were going to the Escazu area every day and the majority of the taxi drivers didn't know many locations there. Same thing with getting back to the hotel, most taxi drivers didn't know the hotel by name. Carry the hotel map with you (available from the front desk). Also, we don't usually order room service but we did on our last night there. I wasn't expecting much, but the food was actually excellent. The pool area is also very nice, with lots of tables to have a meal or drink. All in all it is a great hotel and I would definatel...

This hotel was a great place to stay in San Jose. The rates were competitive. The hotel's location, safety, amenities, food, and service were all great. I stayed in this hotel in order to attend the reception of my best friends' wedding and had the opportunity to witness the efficiency and service. The personnel speaks English for anyone who doesn't feel like brushing up on Spanish. People were very friendly, personable and service oriented. I was very pleased.

Friendliness of the staff, ambience, location, restaurant and everything else. Nothing

Everyone one of the staff of the hotel and restaurant made us feel at home. They were great. Will stay here again. No complaints

The staff here are so friendly and kind and it really makes the place that much better. Shout out to Javier! he went out of his way. I would definitely come back because of the nice people. It was a great place to stop over until we left for the airport - shuttle service, breakfast and clean!

The price was very good for the quality hotel. The staff was very helpful and friendly. It is NOT a Casino. That is very misleading. The description of the location was misleading too. It said that the hotel was 5 minutes from the downtown Center which was false. It is near the central park but the hotel is about 0.5km into an isolated street ending.

I was greeted with an ice cold fruit drink! The website lists free airport shuttle as one of its amenities, but the front desk man told me it was only for guests who stayed longer than 24 hours. I politely said it was one of the main reasons I chose the hotel and was disappointed that I wasn't able to use this service. He hesitatingly picked up the phone and checked with the shuttle to see if there was room for one more in the morning, and sure enough there was! So it was a great turn out - but they should advertise this on the website. Everyone was very friendly. I also was given a breakfast box to go in the morning since I had to go to the airport before breakfast was served. Dinner was very disappointing. I ordered a beef casado, and it was the worst one I have had in Costa Rica (after 9 months of travel). I'm not too sure it was beef, and the beans were not tasty.

The staff was friendly and helpful. They remembered your name and called you by it each time they saw you. It was great that you could have your breakfast made to order. I wish that there was an elevator to use instead of the stairs. Otherwise, no complaints.

The hotel was quite nice and the price was incredibly low for the quality of the hotel. The location was also great - nice area. Our room faced courtyard/pool area, and it was a little noisy in the early morning with people walking by and talking.

The staff is fantastic. I got an eye infection and they sent a Dr within 30 mins (and a Pharmacy is around the corner). Very helpful as well. The Argentinian BBQ place next door is AMAZING as well

breakfast at the pool, professional staff, adjoining restaurant