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Generally the room was clean and facilities good .. The matress which you could control was also good . I was dissapointed that their was no room in the Hilton car park so I had to use the car park up the road . This would have been fine but I was told it would only cost £5 to park here and the hotel would validate my ticket ..when i tried to exit the car park however I was to be charged £18 and had to speak to car park manager to sort it out . It was also made difficult to know how to connect to the free wifi , which took a couple of calls to reception to sort out , however it was .
great room and good staff.
The warmth and friendliness of all staff from the moment we arrived to check in.
It was ideally close to the city centre but you would think that you were further out as there was no noise outside Couldnt fault the hotel
Rooms were warm and clean, staff were very friendly. No Smoking Rooms!
Combination of double room and twin room probably facilitates for the hotel. Could have been displayed more the web page: could allow families to book three(3) persons in every room. (We booked 3 rooms.)
närheten till det mesta i city frukostbuffen uner all kritik+ dyrt. att dom "bokade" mina kostnader för hotellet 3 dagar efter de hade tagit ut pengarna från mitt konto..
Närheten till de centrala delarna av city samt de mycket goda förbindelserna med flygplatsen.
Läget mittt i köpcentet nära buss och tåg och centrum För svaga sänglampor, gick dåligt att läsa för en pensionär. Krånglig toalett första natten. Dubbelrummet hade en bred säng och en smal!
Bra läge, rent, bra personal och bemötande. Tyvärr upphörde våra nycklar att fungera två dagar i rad, men vi fick omgående nya av leende receptionist!
Kids enjoyed swimming pool. When we asked if there was anywhere we could take the kids to get chips etc. the receptionist said there was nowhere nearby. The next day in daylight we found out there was a Burger King across the road which the kids would have enjoyed more than the meal which they had to eat at the hotel and did not like.
The staff were the best thing about the hotel. One manager assisted in my search for local contractors.
Good sized rooms which are clean and in a good state of repair. Rooms not too hot and stuffy thankfully. Food in the restuarant was very average and certainly not value for money.
Me and my family really enjoyed our stay. The use of the pool and room was fantastic. Will definitely be back again. Thank you all.
I found it to be an ideal base for shopping in Aberdeen and visiting facilities in the evening. It was near enough to town centre but away from the noise often associated with the centre.
Nothing Very poor standard of facilities. No internet in rooms etc. Very Basic.
Location was not walking distance to the City Centre. Building was tired and although refurbished bedrooms were ok, the public areas were drab with threadbare stair carpets so did not appear fresh or clean. Only 1 lifts was operating. Surface of car park was terrible with big pot holes.
The room, the food, the service. On the night I stayed there was not enough bar staff
large airy rooms
The reception staff were great, the bar and restaurant was very pleasant and the rooms were clean and comforatble.
Hotel central Room was claustrophobic. The window had frosted glass making the room very dark and very warm. Had to ask for a fan - which we got - but I would not have spent more than one night in the room.
convience to city centre, some of the rooms are smoking rooms,even though the smoking ban is not in force long you could still get a smell of smoke in the room.If Iwere to stay at this hotel again I would request a no smoke room.
The good value for money
The hotel was well situated and very comfortable and clean. The staff were very helpful.
Location, good breakfast the room was old and dirty
the hotel needs renovation
The hotel has a central location. The hotel boasts that it has a car park. There are about 20 spaces which are used by the staff and often double parked. You will be very lucky to get a space. The room was small without a view the price charged is not value for money.
Location of hotel, friendly staff, good selection of breakfast items
The friendliness of the Staff The price for the 2nd night was double the first night! Not great value for money.
Great location and breakfast buffet. Perfect for a business trip without breaking the bank. Staff is friendly and helpful. The private car park is a lifesaver in downtown Aberdeen. I liked the small, historical, boutique feel, while they also offered modern ammenitites and a full bar/restaurant. While perfectly comfortable, the standard single room was the smallest I've ever stayed in. Tiny twin bed, and a tiny walk-in shower. Next time I'd bump up my reservation to the deluxe single or deluxe double room.
the location to everywhere in aberdeen breakfast time could have been later
The room was clean and comfortable, staff friendly and helpful. Lovely meal in the dining room. The best yet of the many hotels we have stayed in, here in Aberdeen.
The hotel was close to the city centre and near to local entertainment.It was clkean and the staff were friendly. The corridors had a oduor of cigarette smoke which included the stair well near the entrance door.
Excellent room with sea views, friendly, helpful staff and a great breakfast.
got the standard double room and wasnt impressed, so upgraded to platinum, which was absoultly brilliant, a little pricey though
Tha spa facilities were excellent. Staff very helpfull when we had a problem with noise from an adjoining room The breakfast buffet could have been warmer. Myself and my wife found it to be a bit on the cold side. Having said that the selection of food was very goos.
It was convient for shopping I liked the pool and spa it was close to all the entertainment and restaurants at the beech. The pillows were far to soft I had to put towels under them
Good service and meals. Great location with free parking Could do with some refurbishment, especially the bathroom. Only one lift which did not feel very safe.
Stayed in this hotel previously (Patio) many times. None
The check-in was swift and helpful, the room spacious, weel equipped and comfortable and supper was served by very friendly staff in the restaurant. My fist stay at the DoubleTree and one I shall be repeating. Parking seemed difficult but it was dark and heavy rain so perhaps parking signage could be improved?
using the swimming pool and steam room, the buffet breakfast had a good choices to meet all needs
There wasn't anything not to like. The staff were excellent; friendly, courteous, helpful and informative. The suite was marvelous. I was there only overnight, but wished I could have stayed longer.
The Skene House - Whitehall Hotel is a managed appartment facility which is well suited for longer stays, giving you all the facilities and privacy of your own appartment, together with good service. And the inclusive breakfast is very nice.
We loved the standard of the accomodation eg the luxury of having a suite with all facilities but with the bonus of having a breakfast included as well as a complimentary drink on the first day and free beverages and snacks during your stay. Superb Nothing it was excellent.
Very nice location, excellent rooms Suite 201 maintenance issues: hall radiator valve broken = noise throuout the night, loose sink tap handles, only one set of towels initially despite booking 2 people, networking issues resulting in no internet access
Incredible stay, the staff are extremely helpful and friendly. The only problem we had was when we first arrived, there was no hot water, with in minutes, there was three staff at the door with in minutes
The Staff were Excellent. The rooms were clean and well decorated. Breakfast was excellent, and the lounge area with free Tea and coffee was a lovely touch. Overall i do not have an complaints.
The accomadation was wonderfull fully fitted kitchen was great it was home from home breakfast was great staff were very nice and helpfull ther was a small play area for kids private parking cctv cameras could not ask for more internet in room was great sat tv sport chanel for husband no
only 5 min walk to the innercity main streets, clean and nice rooms,
City centre for business access and very comfortable suite to return to. no
Iwas most impressed with the spacious suite we were allocated,we were in 401 on the ground floor,which was not only superbly equipped itwas most relaxing as we heard almost no noise from fellow guests,despite the suites being fully booked.All of the staff were friendly and most helpful,nothing was too much trouble.The buffet continental breakfast exceeded all expectations with a great choice to suit all tastes and plenty of staff providing pots of tea and coffee and fresh toast. definately a must to stay at if you visit aberdeen, amazing value for money!
Very clean and tidy, very friendly staff. Met and slightly above expectation. The double bed was a small double 4'6" - ok but used to king-size at home and in other accommodation.
Excellent - warm/inviting well appointed accommodation. Staff only too willing to oblige and help - Would definately recomend to others.. No - Appartment was first class
Very friendly staff with an eye for detail, offering exceptional service. The apartment was just off Union Street, ideal for walking around the city and offered great free, secure parking. The apartment was of an excellent standard and had everything you would need. The continental breakfast was very good and offered a reasonable selection of quality produce. The coffee was very good also. The price paid was exceptional value. I am in the accommodation business also and have a critical eye for detail. I was very pleased with the Skene House, particularly the housekeeping and cleanliness, and have taken away a few ideas of what these guys do so well to implement into my own business. If I am in Aberdeen again I will stay here.
Very enjoyable, location is excellent for night out in Aberdeen. The fact that it is a suite gives you much more than just a bedroom. Was very reasonable price but that was on a special offer No bar as such, just a small bit in reception.
We found our stay extremely pleasant and comfortable. the atmosphere was very relaxed and friendly. The rooms were exceptionally clean and airy and very spacious. The whole experience was excellent and my only disappointment was that we could only stay for one night. however we wouls certainly book again the next time we are in Aberdeen.
All the staff were Friendly, helpful and welcoming.The standard of all services was high
Nice cosy room, great tv and dvd player facilities and a lovely free drink on arrival! My boyfriend did not enjoy his cooked breakfast!
Every staff member we met was inpeccable, very friendly and genuine. From ringing to get directions to car parking, the check in, shown our room personally, asistance with taxi, breakfast room staff were warm and helpful, and the check out couldnt have been easier I have no bad points
Staff very friendly and helpful. Continental breakast (included in the price) was excellent - everything was of a high quality, fresh and there was plenty to choose from. The showerhead didn't sit properly in the holder - needs to be replaced. The cold water tap in the sink needed a new washer. We were situated on the top floor, so there were quite a few stairs to climb, which wasn't really a problem for my husband and I as we are in our late forties. However, my parents who stayed in the suite next door, did find it a bit of a struggle. Therefore, when booking, bear this in mind and ask for ground/first floor as there aren't any lifts.
Secure Parking, City Centre location, excellent value compared to similar standard hotels. Luxury continental breakfast.
Bra läge i centrum av staden. Trevliga rum utan några finesser. Otroligt högt ljud från folk på gatan (flera nattklubbar i området) samt hög ljudnivå från trafiken. Spartansk och opersonlig frukostbuffé.
Jättefint modernt hotell. Centralt läge men ändå lungt - tvärgata till huvudgatan i Aberdeen. Utsikten sträckte sig två meter bort till en stenmur.
Närheten till centrum Dåligt att det kostar extra för att använda internet. Det borde vara fritt.
Personalens välvilja att hjälpa till i alla lägen. Nej
Mycket bra frukost och bra städning i rätt tid hissen blev trasig svårt att hitta via trappor
Personalen i receptionen var behjälplig med vägbeskrivningar. Första morgonen var låset sönder så två starka skottar fick sparka in dörren så att jag skulle kunna ta mig ut från rummet.
Receptionist personalen var vänliga och hjälpsamma. Bra läge på hotellet. Bar personalen var mindre trevliga, kassan var trasig vilket gjorde att hela systemet slutade fungera..det gick knappt att beställa en öl. Frukosten var inge bra, tråkig och när mat tog slut så fylldes det inte på.
Vi fick ett litet trångt rum där sängen hade en liten utsliten madrass. Det var dock inga problem att få ett bättre rum efter första dagen