Rummet snyggt, personalen trevlig Morgonmålet var en besvikelse. Borde varit bättre på ett hotell av denna klass.Luftkonditioneringen hade för högt ljud.
Hotellet har hög klass för priset, och läget är bra. Personalen ger bra service. Belysning på rummet inte bra.
The quite unique realized dream of an art déco-hotel, with all details in excellent function and fashion.
Great location! Found a great price for my stay for business. Would stay here every time Im in Turin.
Located in excellent point, high quality rooms, very comfortable During breakfast there is no tea on the self service table, the waiters are not asking what do we need
That you do feel welcome from all of the staff especially those in the bar.
We preferred this hotel over competition because of the indoor pool, which unfortunately was closed.
we enjoy there because of our best locaton . it"s restaurant was cusy and the food was delicious with nice design .
Exceptinally central and very good service
Location - excellent; price for 3 nights excellent (third of what is quoted as usual price per night); quiet; wonderful view of Torino from 6th floor room; luxury room with excellent en-suite and service was excellent with many excellent nibbles with tea and bar.
It has the best location in Turin, i had amazing time with friends I think it was the best experience for me in Italy. I was surprised by the Italian law of iron, i was shocked when the receptionist told me that I can't have an iron because it was by the law plus I wasn't informed earlier about it.
I have been upgraded in a suite. Excellent. Lobby unpersonal and not welcoming
room The recommendation for a local restaurant - it was terrible
the location in the historic part of the city , the design of the rooms and lobby . the lack of service , parking far from the hotel . nobody to help you with luggage or to park the car .
Excellent location, nice decor. Breakfast could have been better.
personal touch, location and ambience
Nicely designed and big room. Breakfast was rich in variety and well prepared. The spot is perfect since it is on the city center.
The location of the hotel is ideal for those who need to stay close to all city's amenities and main centers of business I found the single room somehow poor in terms of comfort and quality of the furniture, especially considering the price paid for its rent
Helpful & friendly staff Bvlgari bath products not for bookings made via booking.com. Lack of privacy: one big table in stead of separate tables in the breakfast room; Big window in the bathroom with Venetian blinds (not closing well) looking out on a courtyard – the other apartments around the courtyard can most likely see the bathroom…
GREAT LOCATION! beautiful room. quiet, clean, big! the ugliest doors I have seen in a hotel! and weird lobby layout/decor + sometimes "family style" service but courteous and responsive. not practical if you have a car. strange layout of breakfast room leaves everyone sitting tightly around a huge table.
The location and breakfast. One girl at the front desk was very rude when we first arrived. We had been walking for hours in the rain with our loaded backpacks and just wanted to check in and lie down. I couldn't believe the attitude we got. Luckily, we didn't see her for the rest of our time there.
the central possition of the hotel
Clean, Fiendly staff and central location.
Polite manner to guests no room internet connections, poor delivery of messages
comfort of hotel,buffet free
Conveniently located hotel with everything you need - including free WiFi.
Location Not four star level. No soul
Location and value for money.
The hotel is really well located. I was able to do early check-in at 11 a.m. There is free of charge mineral water in the minibar. For early leavers (before the breakfast starts) they offer coffee and snacks in the bar next to the lobby. The climate control in the room was extremely loud. I went to breakfast room some 20 min before the end time and notices that they just removed the empty plates instead of filling up them with additional food.
Very Central, next to trainb station and subway. Clean, Nice Staff, Would Stay Again
The location and its proximity to Porta Susa is particularly important for train travellers. Via Cernaia, where it is located, is one of Torino's many colonnaded streets which is very useful when the weather is inclement, or even when it is very sunny, and is close to many cafés and restaurants. The weather, but the hotel cannot be responsible for that and its location mitigated the situation.
Good location No iron available, lifts wereonly big enough for 2 people with little luggage. Bathroom was tiny, were told on arrival that restaurant closed at 11.30, when we went to order at 11.10 we were told it was closed.
good location, nice staff, clean room, good breakfast, very quiet. A supermarket very close for different necesities. We would like to have restaurant for the lunch.
Internet connection for 14E total for the whole stay up to 15 days. Nice secured underground parking, however additional fee 10E per night. There's a food shop next to the hotel. There is an open terrace for breakfast, if weather is OK. Generally nice hotel for reasonable price, as for Italy. The location is not very good for sightseeing.
Nice and comfortable rooms. Great bathroom and mattresses. Includes parking place. Not close to city center, but taxi reacheable for 8 euros.
The hotel is close to the downtown, quite enough, clean and it's easy to park the car Expensive extras
The hotel is very comfortable. Its location made it possible for us to walk all around the central part of the city - we did not use the transport at all! The room was very comfortable, modern and really made us feel at home. The staff was professional and friendly, we received all the help we asked for. We have just completed our vacation in Italy, and this was undoubtedly one of the best hotels we stayed in. It is also rather inexpensive, especially compared with the hotels in the lakes' region, that are, from our experience, much less comfortable and significantly more expensive. We enjoyed this hotel greatly and were really sorry to leave.
Location. No bars open.
Helpful hotel staff, safe and comfortable garage, good service, clean rooms. Location is not the best but fair close to the center
The people in the reception, were so helpful, kind and friendly.... The short walk to the city center was max 15 min... for us no problem, The parking was super if you have a car that is packed and do not want to take everything with you.
Very courteous staff. A few of them spoke English and those who did not tried to be responsive as possible Better restaurant hours. I only had breakfast there the restaurant was closed often. Comfort- the rooms were very cold and the heat did not adjust. The bathroom was warm. (smile)
Promimity to the Salone Del Gusto expo was perfect. We also had a three year old and the hotel was very accommodating even though the hotel is very much a business hotel. Breakfast being included was an added bonus and the free minibar in the room was a great surprise. We had no complaints.
Hotel was very clean and the staff did whatever they could to accommodate us.
Stylish room with good facilities. Having to move rooms twice due to problems. No drinks available after 11.00pm. Unhelpful night staff.
The room was very nice and large and all the furniture are rather new tried to get a beer at midnight and all bars were already closed. Fridge in the room only had coke and juices.
The Sky TV was in the room but not available for use.
space in the room and high ceilings the breakfast was not very good.
Good value for money, very comfortable bed, big bathroom, all very clean. Away from city center, not a lot to do around if you are traveling with a young child.
it is far from the city center and there is not anything of interest around, specially when you travel with a little child.
The metro to the city centre was directly opposite the hotel. The view of the Alps from the room was amazing! Good breakfast selection. Lots of parking for cars. Modern room and bathroom design. Overall a great hotel, and would definitely stay there again. The aircon in the room did not work.
tutto perfetto! value for money
Easy to find and close to Airport Lounge is a little too small and no atmosphere
Good ambience, comfortable rooms and nice location.
Location was good for our trip. Rooms were of a high quality. Poor facilities, no cold beer in the bar and no coffee at breakfast! I think the hotel had just re-opened after a re-fit but if they were open for business I would expect the basics to be provided. Some of our party ordered breakfast in the room and it never arrived. Hopefully they will improve.
Location is convenient for my business contact and close to restaurants and shops
business nature food, gym
Close to the underground and convenient for places of my interest. The reception and its staff.
good breakfast but it was extra, great parking
Lugnt läge, nära till shoppingcenter, trevlig interiör och härliga frukostar. Alltid lätt att hitta personal för service och frågor. Arrangemangen med hotellets parkering: Dålig skyltning plus omständlig låsnings- och upplåsningsprocedur. Adressen ligger fel i GPs-kartan (vilket ju inte är hotellets fel) varför det var svårt att hitta dit. Mycket långsam hiss.
Otroligt bra hotell till rimligt pris. Väldigt rent och fräscht. Kändes nygjort över helta hotellet. När man bokar tre personer i rum blir det ofta lite si och så! Här saknades tex sänglampa. Trots vänlig personal var de lite förvirrade och först fanns inte garage och sedan fanns det.
Vänligt bemötande! Frukosten var inte särskilt bra, jag tyckte att kaffet från automaten var sådär och dessutom inte riktigt varmt. Det skulle vara väldigt stor skillnad på att f nygjort ht kaffe. Om man vill anpassa till en internationell kundgrupp skulle det också vara bra med ett annat sorts bröd, grovt och osötat. Gärna kokt ägg också.
Mycket prisvärt alternativ för den som enbart sover, äter frukost och sedan är på stan. Snyggt och rent och innehållande de faciliteter man behöver. Nej
Det låg nära Politecnico de Torino där jag hade mina möten. Det låg centralt med goda kommunikationer. Även gångavstånd tii stan.
Smidig incheckning och god capuccino till frukost. Bra med låst parkering. Det var trist att receptionen gav rumsnyckeln till någon som inte skulle ha den med den påföljden att vi fick nattligt besök. Dåligt.
Location was very good.
The street the Hotel was on was very noisy - Saturday Night revellers until 5.30am Sunday
Helpful staff, and friendly. Great location: close to downtown, bars & good restaurants
Very central location - amazing room with sweeping staircase. Great architecture. Very good value for money. Beds left a lot to be desired - appeared to be very cheap and old.
Liked the location. Beds were very comfortable. Quaint boutique style hotel. Quiet at night. Did not like breakfast. No eggs and limited cold cuts. Advertised as buffet breakfast but more continental style.
location & friendly staff bed was a little old
The staff were extremely friendly, the shower was fabulous & the beds were the comfiest I've ever slept on in a hotel! No
Decor was cute, staff friendliness The chair broke in the room when I tried to sit on it. Facilities may need some attention.
The Reception was very friendly and helpful None
I found the central location very convenient and liked the fact that a buffet breakfast was included my room rate.
Friendly staff, good breakfast in a quiet residential area Room was a bit small. Whilst not really a problem it is a good 20 minutes walk from Airport bus stop and main points of interest
Location, design and staff Poor Breakfast, and bad ( and not free) Internet connection
close to the train station and the rooms are beautifully decorated. The reception staff where not very helpful.
Very helpful staff when we arrived and generally during our stay. We had asked for a quiet room and were allowed to check two alternatives out to see which suited us best. Quiet location, parking available and convenient (at extra charge). Very nice ambience in the hotel generally. Although a touch small our room was bright, well equipped, quiet and the bed was comfortable. Good restaurant attached to the hotel; good breakfast. The hotel is slightly out of the centre which meant we had to take a short taxi or tram ride into town.
We book two double rooms. One was fair the other one was quite small. In addition, one room was in the sixth floor and the other one in the fourth floor, which was not convenient as a family. However, we were happy otherwise. The size of one of the double rooms, which actually had a size for a single room.
The staff were very friendly and helpful and the themed rooms were an experience! It's a bit too far from the centre; 15min walk to the train station and then another 10-15min walk to the centre of town.
The stuff is very helpful. On the day the restaurants generally closed, they did call few and found one for us. I forgot the passport in the room and they rushed it with a car free of charge to the airport. The breakfast could have more choices of food. The room floor was not clean. The low floors could get noise from the patio, which is bar extension.
Very good design and variability of ambiance. It is simply not acceptable that internet access is paid. But if it's paid it is even worse if we take into consideration the plans available. 15 Euros per 24 hours (continuous access! - so it will switch off after 24 hours even if you only used 2 hours), 10 Euros for 4 hours.
Great atmosphere, comfortable rooms with terrace on the top floor, and of course the sheer style A bit remote from the city centre, but manageable
convenient, clean-helpful staff
Bra läge nära station, flygbuss, kolltrafik och affärer. Lätt att ta sig till olika platser i Torino som är en rätt stor stad Dåligt med förvaringsutrymmen. Lådor eller hyllor för småkläder och småsaker saknades, detta är mycket bättre på modernare hotell med ny inredning
Effective air conditioning during very hot weather
The hotel is within the city centre and therefore close to main attractions.
Very much! comfortable and home autmosphere
The hotel is conveniently central close to the main train station at walking distance from all interesting places. Staff is very helpful and professional. Getting there by car can be puzzling. The hotel seems to have been recently renovated. Of course breakfast cannot compete with what you get at one of the many beautiful cafes in town.
Very Good Hotel in a great location with a the appropriate Italian city style. The staff were English speaking, very friendly and helpful. We had an most enjoyable stay. Our room was smart and clean, though starting to look a bit tired. The air-conditioning worked, just, but was old and a bit noisy. The public areas of the hotel are very classy and in good order. Very nice breakfast buffet, plenty of choice, though the toaster was a bit iffy.
Nice location, recently renovated hotel, atmosphere of luxury Poor breakfast, no fresh food, everything sealed in plastic. And most important: the hotel has a system where the airconditioning only starts to work in the evening. During the day it gets very hot.
The location is excellent just a 5 minute walk to Piazza San Carlo which is stunning, the Hotel itself is beautiful and offers an excellent selection at Breakfast, the Fantastic staff at Hotel Genova are very warm and always more than happy to help, we would definetely stay there again. Grazie
Very nice location, good facilities, authentic, clean, well kept rooms, good breakfast. AC system is centrally operated, Italian standards concerning hot and cold differ from mine.
amazing room, spacious, very nice breakfast, nice staff.
Very friendly staff, very nice hotel, good location.
Entry system to room was unreliable, breakfast service was patchy with items (e.g croissonts) not being re-stocked.
Easy access to Central Station and Turin City Center Variety of breakfast isn't enough and there are a few world TV chanels & music radio stations at the room
nice location. Friendly staff. Good breakfast.
Lack of in-room facilities -- tea/coffee making.
We always stay at the hotel chain City Centre.
Has basic amenities of a 4 star hotel. Just makes the grade
Centre vicinity, Breakfast, sophisticated bathroom, My room was small
The few off the room -location- the price