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Could not get anything to drink after 10:30 hours.
The room was exceptionally large, clean and due to the hotel's location, very quiet As in most hotels, parking was available but tight. Few eating facilities in the immediate area.
The satff is really friendly and helpfull. The room was clean.
nice staff, good breakfast the rooms are not very clean and nice, however they are quite sufficient if you don't have any "high requirements"
NIce quite hotel with easy access to all types of public transport to get to central Augsburg. Nothing really to do once you are at the hotell as nearly every tv chanel is dubbed in german and not much in the hotels close sorounds
Rummen hade ingen aircondition och höll ca 29 grader på natten. Båda våra rum var olidligt varma och det var mycket svårt att sova. Bedrövligt dåligt.
Hotellet ligger väldigt centralt.Trevlig och serviceinriktad personal. Fina miljöer inom hotellet, mycket personligt inrett. Frukosten var jätte bra. Hissen var jätte liten. Mycket krångligt när man reser med barn och har barnvagnen med sig.
-Bra läge,bra service,nära till tåg och taxi.Bra frukost och serviceinriktad personal. Nej
När vi kom till hotellet märkte vi att det bara var bäddat för en person. Personalen bäddade snabbt om till två personer. Det bjöds champagne till frukosten. allt var mycket trevligt. Sängarna i rummet var i det hårdaste laget.
Jag fick ett renoverat rum som vara laldeles utmärkt för pengarana. Min kollega fick ett orenoverat för samma pris - inte så bra. Frukosten vara alldeles utmärkt. se ovan
Very good rooms, food, staff
Excellent service by personnel. Room was very nice, but not fantastic. Location is good for downtown Augsburg visits. Breakfast was excellent, and plenty of bio food for eco-freaks! Noise on adjoining street with cars and streetcars! Come in the winter when you don't need the windows open! Having read previous reviews, I had requested a quiet room, but apparently the discounted rate excluded me from this possibility. Food was not as good at the evening meal as I would have expected from a 4-star Romantik Hotel. Room and service were excellent, however.
A very pretty hotel, centrally located. Friendly staff
The hotel management and staff were excellent! The rooms were nicely appointed, and the decor through out the hotel was very nicely done.
We looked the very comfortable room and the excellent breakfast. It was easy to get about to other places from there.
Quaint little hotel close to the heart of Augsburg. Excellent restaurant, helpful and gracious staff. Nice "extra touches" like fresh fruit in our room made this a very enjoyable stay.
We liked the location of the hotel. An easy walk to all the tourist attractions or a tram 100m away. Staff were very friendly & helpful.
This hotel was close to the shopping area and trams where available right outside. The staff were friendly and breakfast was very nice. Private parking available downstairs with limitations. Situated on a corner with heavy road noises with an irish pub close of proximity. No air-conditioning available and WiFi range limited. Beds uncomfortable.
The staff were very friendly and all spoke very good English
The staff was very courteous when checking in/out. Meals served at the restaurant were very good. Parking was convenient.
Excellent hotel, good facilities. Due to unavailability of the room as reserved, a free upgrade was made to one of the superior rooms on the top floor. Restaurant is OK, waiting time is however too long. Pricing of drinks (EUR 9,- for a glass of ordinary house wine) is over the top and not value for money.
The interior design and decoration of the room and certainly the view of the City of Augsburg from the balcony of my room in the 9th floor. When I asked for two separate bills one of which would go on my employer's account and the other payable from my own pocket, the staff of the reception desk was very helpful and attentive in issueing both bills. International phone calls from your room are excessively costly. So be careful and think twice before you dial any number outside Germany. The thing is that the computerized phone call tracking system of the hotel does not tell you how many minutes you have actually talked. It only reveals the phone number dialed, when it was dialed, and how much charge is applicable to it.
Well organized, friendly staff. Expensive breakfast, internet charged separately.
Simple, classy hotel When paying, I believed the exchange rate used of 1.40+ on US Dollar on Saturday the 2nd to be a bad rate
Large room quiet and comfortable
Perfect view if you pick up room at higher floor facing the park. Don't take rooms on the 3rd floor - problems with conditioning/heating.
sauna facilities, spacious rooms no included breakfast, no included wireless, they've booked the credit card before my arrival
Dorint hotel was very comfortable and clean. Extra bed had been prepared in our room as requested Breakfast was excellent with hot food cooked to order. Overall very good value for money. Would recommend this hotel Was a little far from the town to easily walk there. We ate in the hotel which was fine (burgers and fries from the bar menu)
The ambience was superb, the room and view were superb. The cushions were too soft. Very very very expensive breakfast.
The view from the room's balcony onto the city and its surroundings, the proximity to the city center, the free "wellness" facilities, very friendly personnel, copious breakfast with free sparkling wine
Tyst och lugnt , stort rum, bra frukost, trevligt i allmänhet smutsigt vatten i poolen, inget omklädningsrum elleer dusch i anslutning till bastu och pool.
Gott beläget, vänlig personal, allt i god ordning med en vilja till god service, frukostbuffén något som man gärna stannade vid.
Great Hotel, great breakfast,great service, the room looks very new and clean. Love this hotel
They have Laundry service N/A
Got a free drink in the hotel restaurant. The breakfast was sufficient, even fresh salmon available. Ideal for ppl travelling with cars.
There was excellent breakfast.Rooms was clean.The garage in the underground I appriciated. No,It was good.
The huge Room and the friendly stuff as well as the food of the Chimera Restaurant that belongs to the hote.
Good hotel that suited my needs. Friendly staff and comfortable room. Provision of PC in lobby with free internet access. Good evening meal and excellent wide ranging selection for breakfast.
comfort room, very good breakfast, free internet in the lobby, clean.
very friendly staff, adequate price level, good breakfast
Good Clean comfortable and affordable
staff was great - they gave us each a free drink for the bar after arrival - had an outside patio to relax on - food was very good - we had a relaxing night and a very good breakfast - until 11 on weekends so it was perfect for a late departure. would stay again!!
Staff were very helpful and always smile. Breakfast selections are good. TV room does not have CNN station or any English channel.
the room is clean, bright, quiet and comfortable. nothing.
They have a good structure and confortable rooms
This was an unexpected surprise. The hotel was situated in a quiet residential neighborhood. Very homey & comfortable It was a bit far from town, but there was an excellent tram service
friendly stuff, clean room There was a sort of mechanical noise (presumably coming from the radiator) during the whole night. That was really annoying (was pretty difficult to fall asleep)
The hotel was comfortable and good value with good facilities. Breakfast was good with a very varied choice. The centre of Augsburg is easy to reach by tram which passes the end of the road. The staff were very courteous and very helpful, particularly the young dark-haired Receptionist. It has a lift and small swimming pool which, unfortunately we didn't have time to use. A bit difficult to find down a small side road. Expected it to be less 'urban' that it was. The outside which looks very tired does not bely the interior, once lit!! Automatic economy lighting gives a first impression of it being very dark and gloomy. Parking is free and available on the street outside but very limited spaces. There is only one restaurant within walking distance whiich was very good ( The Berghof)
rich breakfast, sauna and pool free of charge, definately good value for money, cosy and tastefully decorated rooms no restaurant
Rooms are very nicely decorated, excellent breakfast buffet, good sauna and massage service, excellent value for money
Nice, Quite, nice facilities, friendly atmosphere no
Courteous service, good meals I would appreciate if there was a kettle and a mini bar
Internet included as part of service. Excellent customer service.
Nice and modern room, powerful shower, very clean hotel, nice breakfast, great value for money. Small bathroom, a little far from the city centre.
Lovely hotel. Nicely decorated and good atmosphere. I really enjoyed my stay here. The city centre is easily accessible by tram and the route is scenic with beautiful buildings, passing the main sites. Excellent value for money. Free wireless access and reasonably priced breakfast were a bonus. The rooms are small.
Excellent breakfast, free wi-fi, pleasant hotel staff, clean and comfortable room with nice touches such as mineral water and chocolates.
Staff very friendly and collaborative. Good value for money accomodation. Rich breakfast. None
Staff were extremely friendly and helpful. Location was convenient near the tram line into town, and not far from the centre. Parking was available. We were on the non-street side and found it quiet.
nothing especially, but for other to know.. Good hotel for rate offered as an overnighter. Pleasant dining room and good basic buffet (cold) breakfast.Free internet, Free street parking. Clean spacious room.Comfortable. No reception staff available. No information provided in room. Had to telephone to get access/keys using number posted on entrance.
pleasant hotel staff, clean and comfortable room Excellent breakfast, free wi-fi,
very helpful staff, room was small but fine for a short stay. this is not in the centre of town - so not a lot within walking distance.
Great for the price. A few free parking spaces at the back of the hotel if you're quick. The walls were a bit thin in the part of the hotel where I was, but it wasn't too bad.
The lobby provided a internet capable computer terminal free of use to hotel patrons. The staff were very courteous as well. There was no air conditioning or fan in the room; it got a little hot some nights.
Good location and value for money. Rooms clean and functional although quite small particularly the bathroom! More information on things to do in Augsburg would have been good (A4 map of the city?), and cost of drinks etc were quite pricey
Excellent location near the main railroad station and publlic transportation.
Close to Railroad Station and Old Town. ok hotel.
Friendly and helpful staff
The location is very good and near main train station. The wifi connection inside room will be charged.
Within 10 min, walking distance from the center train station. Very convenient for back packers who travel by train. And is very clean. Every service will be seperately charges.
availability of internet at no cost
let our party check in early, straight into rooms - no messing about. Located bout 30 seconds from main train station beds not the most comfortable
This is a very comfortable hotel, and very near to the Train Station. The room is tiny, but very clean with pleasant color. I like it very much. But the room might not be suitable for people with big size. Because the washroom is very narrow.