Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Det var rent och snygg design. Bra ljudnivå! Att spa avdelningen var stängd! Det satt ett hänglås och kjedja på dörren och inget meddelande! Hänglås passar inte in på detta hotellet.
God mat, bra rum Bristande engagemang hos delar av personalen, specifikt i receptionen. Inget genuint servicetänk.
Det var ett höglassigt hotell i land där det kanske kan vara svårt att erbjuda sådan standard Servicen och proffessionaliteten var ojämn: servicen i baren ömsom bra ömsom lite slapp, personalen i receptionen några mycket hjälpsamma någon t o m lite näbbig
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
Very good central location, elegant classical lobby and entrance hall
extra costs for parking an internet
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
great location, luxury,great staff and service. i will definitely return to this hotel none
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
Location AC didn't cool enough
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
big rooms, staff were very helpful, food was great.
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
the room the fact that i asked for an iron and it took 1 hour to get it
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
the view from windows: wonderful
Very friendly and helpful front office stuff.Breakfast was very good.The room was comfortable and clean..
Generally the hotel was good
It is in a very nice part of Bucharest near to a park There are very nice veiws from the windows at the front of hotel
great pool nice rooms we were not aware of the "fine print" about the extra costs associated with the economy rooms. Extra for pool, "free shuttle" to the airport, basic things we thought we were getting only to be charged for. I didn't see that explained to me. Dissappointed, some of the staff was not real friendly, while others were very good and helpful
Prices for wireless internet is outrageous. (10 EUR/day while room is 50 EUR). Internet is almost freee in everywhere, so an hotel of this quality should not demand extra fee for internet access.
Good position of the hotel expensive internet services
good location for business and vacation, good restaurant, nice lobby floor 13 like sauna , A/C needs long time to cool, no outdoor pool, for regular rate too expensive
breakfast shower device
The hotel is well connected to public transport and easy to reach from the airport as you do not need to cross the permanently traffic locked city center of Bucharest. The rooms and conference facilities are nice, the food and catering service is just perfect for a business stay and event organization. If you want to re-experience communist bureaucracy go there! I wanted to have an invoice for my company which is not registered in Romania in the evening we left. They said it is not possible as an international invoice needs to be drafted and prepared by their special invoicing office. So you need to wait 24 hours for an international invoice and they would not think of mailing it to you. So in the end we decided to let them invoice our Romanian office. Well, this was also an issue as they wanted to have our bank account number for the invoice. Besides all the other standard data. The front desk staff was even having the guts to tell us that is is our duty to have our bank account number with us all the time, that's the procedure!
Was located near the indagra fair The restaurant food is expensive and the quality is not up to the price
The location was excellent for anyone travelling by train. The room was big and very clean. It would have been perfect if the wifi was working in the room. They had cables to use the in room internet, but it didn't work either. I had to go to the main lobby and use the code they provided. The metro station was right out the front door. The neighborhood is not that great and it is somewhat of a walk from Metro stations to key sightseeing locations. If you need someplace with all the necessities close to the train station, this is the hotel for you. Overall, a good price for a nice room. The internet did not work in the room.
The room didn't have an iron. I inquired at the hotel before booking, and I was told that there will be one at the reception. It was taken.
perfect for us no
free internet, clean room, professional hotel staff, good location
it's proximity to the railway station and metro station. close to the bussiness centres like piata unirii, piata romana and piata victoria. comfortable room at an affordable price. allowed an early check-in (8 am). the heating/air-conditioning could be better.
Excelent raport price/quality Breakfast too expensive (1/2 of value of the room for 2 persons)
Proper Hot water and a shower head hat works The windows are welded shut. based on past experience the rooms are either blazing hot with humidity or freezing cold. never a wiff of any fresh air in the rooms beyond the heavy air freshner which sometimes requires that you change rooms. but it is romania where everything is a deception, with lies, and cheating on every level of society.
Very convenient to the train station. The room was quite spacious, and the staff was helpful. There was mildew in the shower. They only provided towels for one person. The room was very hot and the only way we could make it cooler was by opening the window, but there were stray dogs barking outside. They allow smoking in the lobby, and the whole place smells a bit like smoke. For location, while convenient to the train and metro, the surrounding neighborhood is not nice.
Near the eastern railway station.
Everything is standard, like in any Ibis hotel, so you know every time what to expect. In the 21st century is kind of lame not to provide free internet access. Also, few TV channels.
External appearance, price, helpful staff. Bed was good. Room decor seemed like how the Soviet Union would have done a Quality Inn. Though in the middle of things, the neighborhood seemed a bit questionable.
convinence of location nothing
A good hotel in the best place, close to old town. .
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
staff noisy , there was a construction building to near hotel.
great staff and location
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
excellent and helpful staff, very clean and comfortable rooms, wonderful location
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
Nytt fräsht hotell med mycket bra läge till kommunikationer, shopping, restauranger och kultur. Restaurangen på hotellet bra och prisvärt. Kommer inte på något .
Rena och väldesignade rum, bra utrustning med alla nödvändiga bekvämligheter. Gästvänlig reception och personal i matsalen. Centralt läge Frukosten kunde hålla ngt högre klass, mer att välja på, för att vara ett fyr- eller femstärningt hotell annars inga klagomål
Bra läge; fräscht hotell med trevliga rum; utmärkt och riklig frukost
New hotel with modern facilities. Really good breakfast, if not to say great - a large selection and nicely presented.
Hotellet är nytt, fräscht och inte större än att personalen känner igen gästerna. Något svårt att hitta. Brödet till frukosten var inte det färskaste.
Clean, Free Internet and good breakfast
clean room and bathroom, quiet at night although the restaurant had fair prices the bar was very expensive
Very short stay.11pm on July 7 to 9am on July 8.Reception staff very corteous and efficient at contacting taxi and responsive to e-mail queries prior to booking. Arrived late at night.Had been advised by Customer Service Team that there was a Shuttle Service available from airport to hotel.Told to ring hotel on arrival to organise shuttle.Rang hotel on arrival [10pm] to be told that there was no shuttle service available.Very disappointing.
I didn't like 2 things: although we had a double room, in the bathroom were towels just for one person. We arrived late and the reception staff told us to wait untill next day. And the 2nd is also regarding the reception staff. I received 2 huge flower bouquets and because in the room there was no vase I asked the person from the reception for help and they ignored me completely.
Clean rooms, nice breakfast, good place to meet friends in reception area. lack of smoking area for breakfast
enjoyed my stay
clean rooms and facilities and helpful staff
good internet connection, above ground gaurded parking, good staff It was not so easy to find the hotel. Maybe they have to change the carpet in the rooms.
very nice room, good restaurent with good meny,
We felt very welcome and comfortable, one small problem was soon sorted out. The Receptionist was particularly helpful. Outside, it was also an interesting area to walk around. There was a lack of other good places to eat and drink in the area.The Internet facility was very slow. The outside steps were a small problem when we first arrived with luggage.
Framför allt hotellets läge och den känsla av lyx man fick. Frukosten var utmärkt och vackert upplagd. Poolen var trivsam.
Perfect personal samt en fantastic frukostbord fina rum och ren.
Närheten till allt.
Servicen i frukostmatsalen
Närheten till sevärdheter mm. Trevlig personal, utmärkta rum. Saknade tillgång till dator med internetuppkoppling.
The staff are excellent. They gave me the prefect recommendations of where to go and what to do during my free time. They also sent me up with a tour based on my personal interest. The rooms are super clean. The wifi works better than my office. Also, the restaurant has amazing food! Got to try the Trout :) The location of the hotel is perfect. It is a short & scenic walk to old town and city center. You get to see many historic buildings and museums on your to Old Town. Big thanks to Ana & Alexandra!
Clean hotel, nice room and bathroom, new and modern, centrally located, good friendly staff. Would stay there again for sure Wifi was out on the first day of my stay
This is the second nicest hotel that I have ever stayed in...ever. For the price, I cannot come up with one reason as to why I should not come back many more times in the very near future. I was absolutely amazed by the size and quality of the rooms, the friendliness of the staff, the availability of the many bar/restaurants in the hotel, and most of all...the spa! I was fortunate enough to schedule a marine wrap followed by a Tibet massage. This truly made my trip. I only wish that there are places of this caliber anywhere in the States for anywhere close to the prices paid here. Do not hesitate...book here and make sure you visit the spa. No place can be absolutely perfect. This place has only a few items that bothered me. First and foremost, the staff at the Piano bar were horrendous. I was with a party of four for lunch and he literally got everything wrong with my order with the exception of the water. I ordered bacon-wrapped mutton tenderloin, mixed vegetables with cheese, a cappuccino, and a water. Instead I received a beef ribeye steak, potatoes and onions, and a water. The food was absolutely delicious but, really? Can't even come close? After that, we returned to the same place for dinner but they weren't serving food. We ordered drinks and what came out was not even palatable. I had ordered a Manhattan and received some concoction with whiskey, orange, and cinnamon! It was atrocious. And I am confident that the quality of our drinks was due to our poor tipping from lunch earlier. The location of the hotel was not ideal. It was challenging to find and not as close as I would like to some key places. Overall, take little note of the negatives I have listed as this hotel was leaps and bounds over all but one of the hundreds of hotels that I have stayed in through out my life. (If you are curious, the best was the JW Marriott in Hong Kong.) I had thought about giving the hotel a poor review just to prevent it from getting too popular but that would be selfish and they have definitely deserved a great review.
was ok shower cabin leaked.