the honesty of the staff.
Comfortable an calm place I was served up the only bottle of rose wine and had to continue with red...
The room ,very comfortable! Bathroom as well! The airconditioning!!!!!! It was to hot!!! They changed the room, but i think they dont put the air on full power to save enery! besides that, the hotel is excelent!
Impossible to locate if you're driving.
new, modern, comfortable, nice service Initially the bathroom has been provided with one set of towels even if the booking was for two people.
Close to the city centre. Breakfast for 16EUR. Ultra expensive and very poor. More over we were told it's for 3days in total. Then on bill it was 3x16EUR.
I usually stay at this hotel when I'm in Bucharest. It is very nice and affordable.
Please write at least 15 words
Quality hotel with comfortable rooms and a lot of attention to detail, it is both stylish and practical, and it offers good value for money. Bar service is very poorly staffed!
Comfortable room, good breakfast, quiet, and very helpful staff
Rooms were clean and comfortable. Nothing
Staff was rude. They refused to accept payment with credit card stating that pos was broken. At the entrance the sign says nh HotelEs, which is funny.
Breakfast ,staff,parking ,A.C., On my first night there was very LOUD music until after 03 am (for us regular people it"s the middle of the night !!!) and we couldn't sleep .When I called the reception I was told that there was a PRIVED PARTY at M2 -I had room 203,otherwise a very nice room. I think the hotel management should care a little more and take into consideration the well being of the other paying guests of their hotel!
great location, luxury,great staff and service. i will definitely return to this hotel none
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
extra costs for parking an internet
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
Very good central location, elegant classical lobby and entrance hall
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
More than 10 points is possible????is the best thxxx
New and modern, location perfect. Nice things for breakfast, nice staff.
The style, location, quality of the restaurants.
centrally located. Helpfull staff. Bar closed at midnight. Comfortable room but little space for clothes. Bathroom space not optimal.
The ambiance of an old world feeling. Helpful courteous staff. Fabulous breakfast in a brick cave. Elegant lobby. Large well appointed room, comfortable bed with a modern well designed bathroom. Nothing
Great breakfast, rooms, location, lobby as well as value for money.
Great location, in the very center of the city, very good service, staff always helpful and polite. The breakfast was also good (the only meal I've had in the hotel).
great staff and location
excellent and helpful staff, very clean and comfortable rooms, wonderful location
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
staff noisy , there was a construction building to near hotel.
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Hotel modern , amplasare excelenta , zona linistita .
Very good & friendly hotel.excellent design & excellent staff.very friendly owner I am 1.90 height and the bed was 1.70.I asked double bed and I took 2 seperates touched
* Incredible staff; most notably the hotel owner and Serju (sp?) who was the 'bellboy', driver (picked us up from the airport), and overall just extremely helpful and cheerful, always willing to help us with questions and making travel plans. * the room was amazing and the bed was divine!* Breakfast food was delicious, varied, and included made-to- order omelets/pancakes. * the hotel was bright and very clean. * The hotel owner hosted a complimentary cocktail reception for guests on our first night - it was a lot of fun and appreciated! * Nespresso coffee maker in room was fantastic! * Toiletries were abundant and very high quality* remote-control black-out curtains were great for privacy and sleeping in* Design is fresh * Everything was fantastic!!!!!!!
Breakfast excellent, staff very attentive & helpful, appeared genuinely interested in guests. Modern & very clean hotel,in central position
Comfortable hotel, excellent service, great food.
Extremely friendly staff, truly rarely that you find staff like that! Its locatin could be slightly more central..
Very nice design hotel, friendly staff, good position. Many extra services, included for free. Electrically adjustable beds!
We arrived shattered after a sleepless night on the train, too early to check in. We were shown to their oasis of a terrace where cheese and wine were served on the house, and we met the owner, Dan, who is a character-and-a-half! I could have talked to him all day and night - so often folk seem reticent to talk about living under communism (understandable) but not Dan, who's tales were fascinating. Absolutely nothing is too much trouble for these guys - he'd gone to incredible lengths to provide a collapsible wheelchair for one of our group who has very limited mobility. Very much appreciated and made a big difference to what we could do. Rooms spotless and well equiped, and staff just lovely. Special mention for Jan, who took us on a round city drive by arrangement of the hotel, who was delightful. This would be a fabulous hotel anywhere on earth - in Bucharest it is completely unexpected. Weather was blazing. so we were looking forward to dinner on the terrace (as they suggested), so were a little disappointed on our return in the evening to find a late business conference in session, preventing access outside. We ate downstairs in the restaurant and were the only ones in there, which was a bit of a lonely experience. Had we have known, we would have eaten in Lipscani.
The hotel is cosy and rooms are comfortable. I appreciated having a coffee machine in the room and quality cosmetics. Breakfast is diversified and extras can be ordered free of charge. Staff is great and ready to help with any demands.
The absolute best hotel in Bucharest, the staff is super super super awesome and nice. Would definitely recommend it to everyone!
All aspects of this hotel are impecable, the staff are wonderful and the food is superb from the downstairs resteraunt.
The Caro Hotel was beautiful and the staff was exceptional! All our requests were met. The breakfast (included with the room rate) was delicious, a complete breakfast meal not just continential biscuits. We would highly recommend the Hotel Caro Golf in Bucharest Romania.
Quality of room equipment, and their condition. Internet connection solution is annoying.
Hotel clean and comfortable, see comment below. Staff in Restaurant very good. Once the building work is complete the Hotel will be Okay, at present ask for a room at the front, the road is quieter than the building site. Building work at the Hotel and closeby was very noisey. The restaurant introduced an new menu during my stay, reduced selection, six main courses and the prices nearly doubled overnight. The Hotel description is over the top, its on a very busy main road and the area is far from beautiful at present due to the extensive building work. Due to the traffic allow plenty of time for journeys.
Friendly, helpful staff, excellent standards of cleanliness, good breakfast and restaurant with reasonably priced food. Airport transfer facility appears to be inconsistantly available (esp. at weekends) leaving guests vulnerable to extortion by the Bucharest taxis.
area and hotel was very nice they need to add an information booklet like other hotels listing all available services and costs along with a room service menu. (I assume room service was an option). I new most options and costs only from the website.
Could really ask for more. The entire staff was excellent and I was pleased with all aspects of the hotel. Was so pleased with the resturant that I did not bother to eat any where else.
I did not like the checking time. I was arrived at 10:00 and I was waiting 4 hours for the room.
The room was really non-smoking.The big parking was available at a reasonable price. The breakfast had a variety of products to choose from. We got the room on the first floor and there were front entrance lights shining through the blinders the whole night. The TV was rather small for four star hotel.
the room parking system, room was too hot and when you had to open the windows the mosquitoes attacked, the morning wake-up call was forgotten
Very comfortable flat, good location and helpful staff. I would recommend it to anyone. Will be back.
Hotel is new with large luxurious rooms, comfortable beds and nice bathrooms. The staff is extremely friendly and provides tours in the area. The breakfast is cooked to order with more than just the usual cold buffet items. It is not located near the center of the city but you can take a 10 minute taxi ride there for 3-4 euros
Nice big apartment, good wifi connection, easy walk to city center. Dishes in cabinet were dirty and there was no dish soap on arrival.
Large and well equipped. Internet signal was not strong in the room.
Very good room with nice view, very friendlyand helpfull staff and very good airport transfer service
Det var ett höglassigt hotell i land där det kanske kan vara svårt att erbjuda sådan standard Servicen och proffessionaliteten var ojämn: servicen i baren ömsom bra ömsom lite slapp, personalen i receptionen några mycket hjälpsamma någon t o m lite näbbig
Det var rent och snygg design. Bra ljudnivå! Att spa avdelningen var stängd! Det satt ett hänglås och kjedja på dörren och inget meddelande! Hänglås passar inte in på detta hotellet.
God mat, bra rum Bristande engagemang hos delar av personalen, specifikt i receptionen. Inget genuint servicetänk.
Location AC didn't cool enough
the room the fact that i asked for an iron and it took 1 hour to get it
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
big rooms, staff were very helpful, food was great.
Bra frukost, internet tillgängligt och trevlig personal. Sängarna hårda, man kände spiralerna. Jag killen hade inga större problem, men min sambo hade problem med detta. Läckte in vatten vid fönstren när det ösregnade. Sen hade vi otur med andra gäster i rummet bredvid som festade rejält några nätter. En morgon så stod deras väckning på i flera timmar och deras dörr stod på glänt. När personalom upp och öppnade så såg man en gubbe ligga i sängen och sova helt utslagen....
Vissa i personalen var mycket förtroendeingivande och välvilliga att hjälpa till. Några inte alls. Vi hade t.ex. fått löfte om att parkera vår hyrbil på hotellets uppfart (därför vågade vi oss på att hyra en bil) men vid ett tillfälle hade någon i personalen parkerat så illa att vår bil inte fick plats. Vi fick parkera på gatan i stället. På morgonen hade någon mixtrat med vår bil. Att man på notan lagt till för dryck från baren som vi ej tagit. Att det luktade rök i korridorerna - så mycket att röken kom in i rummet. Att handdukarna luktade rök. Att cirkulatonen förmodligen cirkulerade in rök i rummet. Att duschen läckte vatten på golvet. Jag kan rekommendera hotellet (se nedan) med tanke på pris, läge och flertalet vänlig personal men endast till en rökare.
Bra personal och bra frukost. Har endast kingsize bed och inte twinbeds i nåt rum.
De stora rummen som såg oerhört lyxiga ut, med panoramafönster, balkong och stor platt tv.
clean rooms and facilities and helpful staff
good internet connection, above ground gaurded parking, good staff It was not so easy to find the hotel. Maybe they have to change the carpet in the rooms.
enjoyed my stay
Very short stay.11pm on July 7 to 9am on July 8.Reception staff very corteous and efficient at contacting taxi and responsive to e-mail queries prior to booking. Arrived late at night.Had been advised by Customer Service Team that there was a Shuttle Service available from airport to hotel.Told to ring hotel on arrival to organise shuttle.Rang hotel on arrival [10pm] to be told that there was no shuttle service available.Very disappointing.
I didn't like 2 things: although we had a double room, in the bathroom were towels just for one person. We arrived late and the reception staff told us to wait untill next day. And the 2nd is also regarding the reception staff. I received 2 huge flower bouquets and because in the room there was no vase I asked the person from the reception for help and they ignored me completely.
Clean rooms, nice breakfast, good place to meet friends in reception area. lack of smoking area for breakfast
We felt very welcome and comfortable, one small problem was soon sorted out. The Receptionist was particularly helpful. Outside, it was also an interesting area to walk around. There was a lack of other good places to eat and drink in the area.The Internet facility was very slow. The outside steps were a small problem when we first arrived with luggage.
clean room and bathroom, quiet at night although the restaurant had fair prices the bar was very expensive
Clean, Free Internet and good breakfast
very nice room, good restaurent with good meny,
service and friendlyness
The location is excellent The air conditioning (on cold) is not working and all the hotel is a sauna
Good sized room on fifth floor (of 6), clean, well appointed and with modern flat screen tv. Free internet in lobby. Hotel well positioned. Staff friendly. Pleasant reception area, nice bar, simple breakfast room. Late check out (1330pm) no problem. Daughter joined us for breakfast (coffee/croissant) & not charged. Breakfast needs more fruit, bigger cups & fresher croissants. Most of the meats were processed but popular as latecomers missed out.
It is centrally located, with good connections by public transport. It is clean, peaceful and confortable. Technical details must be improved (remote control of the TV, signal of th einternet connection). Breakfast should start at 6.00 or 6.30, as it looks as a business hotel.
Breakfast Room was very hot.
The stuff Everythung was just perfect
I like the hotel and especially I liked the breakfast
The breakfast buffet Location View from the room The Wifi connection was erratic at best, should be improved
Internet access, food, bed, TV channels yes, very low ceiling
The elegance, the very central location, the free internet. Their is no restaurant at the hotel to have dinner.
Servicen i frukostmatsalen
Närheten till allt.
Framför allt hotellets läge och den känsla av lyx man fick. Frukosten var utmärkt och vackert upplagd. Poolen var trivsam.
Närheten till sevärdheter mm. Trevlig personal, utmärkta rum. Saknade tillgång till dator med internetuppkoppling.
Perfect personal samt en fantastic frukostbord fina rum och ren.
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
Great location, great rooms, graet staff. Very close to the entertaining Bucharest city center no
effecient un unobtrusive service and well located in Bucharest central area even in double room a little tight for space around bed area for TV and desk etc other than that nice decor
We liked the quality of the room and how good the breakfast was.
The view, the service at the reception (but I stayed there already a few times