Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Det var rent och snygg design. Bra ljudnivå! Att spa avdelningen var stängd! Det satt ett hänglås och kjedja på dörren och inget meddelande! Hänglås passar inte in på detta hotellet.
God mat, bra rum Bristande engagemang hos delar av personalen, specifikt i receptionen. Inget genuint servicetänk.
Det var ett höglassigt hotell i land där det kanske kan vara svårt att erbjuda sådan standard Servicen och proffessionaliteten var ojämn: servicen i baren ömsom bra ömsom lite slapp, personalen i receptionen några mycket hjälpsamma någon t o m lite näbbig
I love this property, I travel every other month to Athenee Palace Hilton Bucharest and I really enjoy the welcome back home feeling I get right from the check-in, with a very nice smile, to the health club and of course the famous English Bar. And it's an easy way to top-up my Hhonors account! Definitely a keeper.
great location, luxury,great staff and service. i will definitely return to this hotel none
I chose this hotel because of the brand and I have to say the service I received was above my expectations. You really get the feeling of all the history and tradition of the hotel, just by having a tea in Le Collonade, their somptuous hotel lobby. I would recommend this hotel for people who want to experience more than a hotel room.
Very good central location, elegant classical lobby and entrance hall
I liked very much the facilities, the location, the decoration and the atmosphere. It took me sometime to make the chek out and teh problems to use VISA cards
We were on a tour.Great hotel and location.The hotel broke one of my bags .I am still waiting to see if Hilton will fix or replace my bag
Great Value at $95 per night and amazing location. Great staff and super fast and reliable internet. I strongly recommend. The included breakfast is really good . Bucharest is totally worth a visit . It has its unique feeling one will not find anywhere else. The door keys lose their magnetic field easily. Otherwise not much.
extra costs for parking an internet
The staff was very helpfull and the food in the restaurant was excelent! The spa facilities were not so clean.
location and character of the building.Definitely the best hotel in Bucharest Staff are not quite up to international standards but they try.
I found a special offer and wanted to try the product. I liked the bed very much (large and comfortable) and the breakfast (a lot of variety and good food).
I had a business meeting arranged in the hotel so I chose also to stay there. I really liked the Executive Lounge with the view and the privacy for business discussion. Also, great service at the English Bar!
big rooms, staff were very helpful, food was great.
the room the fact that i asked for an iron and it took 1 hour to get it
the novotel's location is great but the staff was so rude! There was also an extra 150euro (they blocked the money) in case you make any damage to the rooms!
The nighttime staff was not empowered to make decisions and so was very deferral when asked for help
Good situation and staff is very helpful. I did not see any difference between Standard room & superior room.
Location AC didn't cool enough
The staff remember your name. The rooms are fresh and clean. The buffet lunch is excellent. The efficiency of the staff in accomodating requests quickly. The location
Nice position in the city, really in the centre. Friendly staff, breakfast was great, a lot of things availible. The room was very nice and comfortable.
The breakfast is very nice and the free internet in lobby is very helpfull. The location is excellent
Rooms were clean and we did not spot anything (and we tend to be messy about cleanness). The location was excellent with the historic centre and its popular bars and restaurants a mere 5 min walk away. Bathrooms were a bit funny. You had to walk around the room from the toilet to go to the shower room to wash up. Not quite helpful especially if you use the toilet during the night. Just thought to share this but it is not a problem
I liked everything about the hotel. we had a junior suite which was fantastic. Only gripe - bar prices about twice local average..also book on b&b basis as they charge €26 for breakfast...to compare a big mac meal costs €2.50...rediculous
the view from windows: wonderful
Was located near the indagra fair The restaurant food is expensive and the quality is not up to the price
Generally the hotel was good
breakfast shower device
Good position of the hotel expensive internet services
It is in a very nice part of Bucharest near to a park There are very nice veiws from the windows at the front of hotel
great pool nice rooms we were not aware of the "fine print" about the extra costs associated with the economy rooms. Extra for pool, "free shuttle" to the airport, basic things we thought we were getting only to be charged for. I didn't see that explained to me. Dissappointed, some of the staff was not real friendly, while others were very good and helpful
The hotel is well connected to public transport and easy to reach from the airport as you do not need to cross the permanently traffic locked city center of Bucharest. The rooms and conference facilities are nice, the food and catering service is just perfect for a business stay and event organization. If you want to re-experience communist bureaucracy go there! I wanted to have an invoice for my company which is not registered in Romania in the evening we left. They said it is not possible as an international invoice needs to be drafted and prepared by their special invoicing office. So you need to wait 24 hours for an international invoice and they would not think of mailing it to you. So in the end we decided to let them invoice our Romanian office. Well, this was also an issue as they wanted to have our bank account number for the invoice. Besides all the other standard data. The front desk staff was even having the guts to tell us that is is our duty to have our bank account number with us all the time, that's the procedure!
Prices for wireless internet is outrageous. (10 EUR/day while room is 50 EUR). Internet is almost freee in everywhere, so an hotel of this quality should not demand extra fee for internet access.
good location for business and vacation, good restaurant, nice lobby floor 13 like sauna , A/C needs long time to cool, no outdoor pool, for regular rate too expensive
Very friendly and helpful front office stuff.Breakfast was very good.The room was comfortable and clean..
I am very disappointing after my booking hotel charged some extra which I was. Not aware of it I did many times booking but first time here they charged me like this
efficient personnel, very nice lounge club,late check-out without any problem,casino,balconies and view. small rooms
Cheap price, not bad location, easy access to the city center. I was under the impression that theft at this hotel. Pretty much to be desired as a staff level of service and friendliness. Prices for some services may be different than previously announced.
Amazing view. Great room. Excellent staff. Wifi signal in the room was weak.
It's in an excellent location in Bucharest. The air conditioning in the room was inadequate.
- central location, parking - Faulty battery to the bathroom, shower broken, noisy air conditioning, disappointing for a five star hotel
The location was excellent for anyone travelling by train. The room was big and very clean. It would have been perfect if the wifi was working in the room. They had cables to use the in room internet, but it didn't work either. I had to go to the main lobby and use the code they provided. The metro station was right out the front door. The neighborhood is not that great and it is somewhat of a walk from Metro stations to key sightseeing locations. If you need someplace with all the necessities close to the train station, this is the hotel for you. Overall, a good price for a nice room. The internet did not work in the room.
free internet, clean room, professional hotel staff, good location
Excelent raport price/quality Breakfast too expensive (1/2 of value of the room for 2 persons)
Everything is standard, like in any Ibis hotel, so you know every time what to expect. In the 21st century is kind of lame not to provide free internet access. Also, few TV channels.
convinence of location nothing
Near the eastern railway station.
The room didn't have an iron. I inquired at the hotel before booking, and I was told that there will be one at the reception. It was taken.
perfect for us no
Very convenient to the train station. The room was quite spacious, and the staff was helpful. There was mildew in the shower. They only provided towels for one person. The room was very hot and the only way we could make it cooler was by opening the window, but there were stray dogs barking outside. They allow smoking in the lobby, and the whole place smells a bit like smoke. For location, while convenient to the train and metro, the surrounding neighborhood is not nice.
it's proximity to the railway station and metro station. close to the bussiness centres like piata unirii, piata romana and piata victoria. comfortable room at an affordable price. allowed an early check-in (8 am). the heating/air-conditioning could be better.
External appearance, price, helpful staff. Bed was good. Room decor seemed like how the Soviet Union would have done a Quality Inn. Though in the middle of things, the neighborhood seemed a bit questionable.
Proper Hot water and a shower head hat works The windows are welded shut. based on past experience the rooms are either blazing hot with humidity or freezing cold. never a wiff of any fresh air in the rooms beyond the heavy air freshner which sometimes requires that you change rooms. but it is romania where everything is a deception, with lies, and cheating on every level of society.
The stay was fine. The rooms are a little run down and in need of some repair. Otherwise everything was fine. Staff were very helpful and with a nice manner. Some of the furniture was torn and the chairs were very dusty. There were also holes in the wall.
A good hotel in the best place, close to old town. .
all rooms are for smokers, therefore if you are not a smoker, you'll feel the heavy air. it did not seem very clean either.
central location, good restaurant when ballrooms in use create too much noise for the guests on the 1st floor.
The location of the hotel right in the city centre. Enjoyable breakfast. Very high cost for internet ( 2.5 euros/hour). Most of the hotels offer internet wireless for free. Praking is just for max 10 cars right in front of the hotel. It si not actually a parking place, cars are stopped near the sidewalk. Furniture and bathroom equipments should have been changed years ago.
Excellent staff, very conveniently situated and a great breakfast. We wouldn't go again unless they sort out the room entry system. Security is so good you can't get in!
Outstanding location close to the centre. Very helpful and friendly staff. Excellent breakfast.
great staff and location
staff noisy , there was a construction building to near hotel.
Clean, attractive rooms. Free use of computers in lobby. Attentive staff. On weekends water took too long to become warm, and never got quite hot enough.
In the hotel was very nice! That I can`t pay in euro and I must go to searchrumanian money.
Sympathy and everybody very professional. Breakfast had good quality. I'll be back again.
It was not so spacious but the staffs were very kind and friendly. The location was also good. Breakfast was not satisfactory. If they prepare for more fresh fruits and good coffee, guests will be happier.
excellent and helpful staff, very clean and comfortable rooms, wonderful location
New hotel with modern facilities. Really good breakfast, if not to say great - a large selection and nicely presented.
Rena och väldesignade rum, bra utrustning med alla nödvändiga bekvämligheter. Gästvänlig reception och personal i matsalen. Centralt läge Frukosten kunde hålla ngt högre klass, mer att välja på, för att vara ett fyr- eller femstärningt hotell annars inga klagomål
Nytt fräsht hotell med mycket bra läge till kommunikationer, shopping, restauranger och kultur. Restaurangen på hotellet bra och prisvärt. Kommer inte på något .
Bra läge; fräscht hotell med trevliga rum; utmärkt och riklig frukost
Hotellet är nytt, fräscht och inte större än att personalen känner igen gästerna. Något svårt att hitta. Brödet till frukosten var inte det färskaste.
Perfect personal samt en fantastic frukostbord fina rum och ren.
Framför allt hotellets läge och den känsla av lyx man fick. Frukosten var utmärkt och vackert upplagd. Poolen var trivsam.
Närheten till allt.
Servicen i frukostmatsalen
Närheten till sevärdheter mm. Trevlig personal, utmärkta rum. Saknade tillgång till dator med internetuppkoppling.
The staff are excellent. They gave me the prefect recommendations of where to go and what to do during my free time. They also sent me up with a tour based on my personal interest. The rooms are super clean. The wifi works better than my office. Also, the restaurant has amazing food! Got to try the Trout :) The location of the hotel is perfect. It is a short & scenic walk to old town and city center. You get to see many historic buildings and museums on your to Old Town. Big thanks to Ana & Alexandra!
Clean hotel, nice room and bathroom, new and modern, centrally located, good friendly staff. Would stay there again for sure Wifi was out on the first day of my stay
The cooperation and the hospitality of the staff. The staff are the best thing about this hotel.Room design was also very nice. the breakfast room was very small.The collection of items was not wide.
Location ; comfortable ample junior suite; good restaurant
great location too old!
Good location and very clean and peaceful hotel. Taste of luxury from old days. Very good service in Romanian standards!!! Small but not fatal issues like bad smell from waste pipes (or similar), leaking shower cubicle, cold coffee in breakfast.
The hotel should be ranked as 3 or 4 stars and not as 5 stars
A beautiful traditional hotel, very centrally located. Courteous, helpful staff. Excellent restaurant. Price out of season was very reasonable for a quality hotel in such a central location. Comfortable, warm (it was minus 20 degrees C outside!), free internet access. This is Romania - you have to manage your expectations a little bit, but I have no complaints about my stay.
Staff was helpful and very polite, location is excellent, hotel is quiet and stylish. The room was much smaller than expected, in particular for a 5* hotel. Bathroom was really small, nothing to do with the pictures on the web site. Quite dissappointing.
comfortable bed breakfast was so simple and bad taste