Good location with good parking. None
The room was spacious, well equiped and very comfortable.
Everything, first class hotel. Staff helpful and friendly. Good location. Old world charm and character about the hotel building. Everything was excellent.
Well placed and a very good hotel. The room we had was excellent Bathroom in the suite was not good. The bath was too narrow and shower door inadequate meaning that when using the shower it sprayed everywhere which made it a safety hazard. It would not stop me using the hotel again.
Staff were most helpful, polite & courteous We weren't advised before the stay that works were being undertaken at the hotel, the hotel was enclosed in scaffolding, our room therefore had no views.
Go to beach
Beautiful old building that was unfortunately still under renovation. Many parts of the hotel were showing signs of age (the pool for example), but they were actually the mid-century additions or fixtures. I'm curious to see the hotel after the renovations are finished.
The hotel was clean and was quietly situated but convenient for restaurants, shops and golf. Nothing
Location over looking both Biarritz La Phare Golf course and Biarritz coast. Clean and quiet swimming pool. Great service. 20 up hill walk back from centre of Biarritz. Cost of drinks - 9 Euros for 50cl Biere.
Hotellet har mycket bra läge Jag förväntade mig högre standard på underhållet: Hårtorken, locket på papperskorgen, toalettrullehållaren samt spotlight i korridoren var alla på något sätt trasiga, men det skulle kunna repareras med kontinuerligt översyn och underhåll.
Clean room, Attentive staff, all spoke good English. Close to Autoroute
Easy to find, convenient size for stopover with tea coffee making facilities and air con. Did not like the connecting door to another room. First time we have encountered this with your Hotel.
Location for airport Not very good value for money
Good staff, excellent quality campanile food, parking outside, close to station. A bit out of Biarittz for walking. Noisy main road but I did not really notice it
Staff helpful and efficient. At times there was a lack of hot and even warm water> I brought this to the attention of the manager who said the hotel did not have sufficient hot water capacity to cope with the number of people staying at the hotel.
Comfortable beds and bedding. Easy to find location. Client parking - even though your (or their) website description implies none available! Reliable hot water in an adequate bathroom/toilet. Ease of access to ground floor rooms.
Proximity to your excellent restaurent!
Easy access to the motorway network, friendly and helpful staff Nothing at all
Very friendly staff, free parking, free internet. Lack of rooms with a fridge and microwave.
Everything, as always the Campanile standard is excellent. No
Grymt sköna sängar. T.o.m. kuddarna, som annars kan vara av varierande kvalitet, var riktigt bra!! Det var lite underbemannat i samband med frukosten.
Rent och fräscht hotel med modern design. Kan rekommenderas!
fräscht och rent jag tycker det borde vara en stadigare frukost och lite mer variation
Very average. Very basic breakfast for 15 Euro
Great location, although the hotel needs a bit of sprucing up, especially the main floor / lobby, etc.
Location was great. Staff were fine. Menu was very poor, no computer cubicle/business facilities unless you took your own computer. The hotel was well over priced , it was an adequate guest house at a hotel price. We enjoyed the stay - just too expensive. We saw other very adequate hotels at 80e a night less !
Position, position, position
The location and cleanliness of the hotel was great, however I thought it was overpriced or at least to have breakfast included for the price..Good secure parking very closeby... The fact that breakfast was not included and that you have to pay for the internet service in your room...even the free wifi in the lobby was no good to me as it would not let me connect...
The hotel is pleasingly situated and provided you don't pay rack rates it is good value. Breakfast is much cheaper elsewhere.
excellent location across from the beach, staff were excellent, i asked the receptionist if she could organise hiring a car for us for 2 days and she organised all.
Situation was nice, it was walking distance from the busy center. Beach and a lot of nice bars were close, also restaurants. Private car parking was very helpful and necessary. Staff was almost unpolite and breakfast wasn't value of 16 euros. There was a little bit stuffy atmosphere.
For us the location of the hotel was brilliant, you can walk straight on to the beach and there were plently of places to eat nearby which were lovely and not too expensive. The hotel itself was clean and the room size was good slightly noisey outside the hotel on the street in the early hours of the morning but not a huge problem and the noise didnt last long
Location brilliant, staff great. Lovely decor too and wonderful view from the large window of the sea (would recommend booking sea view) Breakfast a bit expensive - cheaper to eat at one of the many cafes nearby
It is a very central location the room we had was nice but very very small and the door in the bathroom was hard to closed even though the showers and facilities were very clean. I did not like the availability of information about Biarritz or even suggestions on where to go even what nite clubs or bars that could be recommended. Also we found the drink to be the most expensive in the area in the hotel two glasses of wine were €11 and the bottle was nearly €11 in another hotel. Big difference. A bit of entertainment music would be nice. But we did have a great time .
Location and value Very poor soundproofing
We had an ocean view room, and with such a stunning coastline view on offer it would be crazy to have any other room. The little balcony is perfect for watching the surf and sunset.
The excellent location and view of the sea, the hotel decor and the facility of having a restaurant outside.
Location was superb. Restaurant was good, nothing to go orgasmic about but absolutely no complaints. Wine list was reasonable. Breakfast was ordinary and you couldn't order any food from the kitchen until 9am
Excellent staff, fantastic location, lovely atmosphere in the hotel. Very comfortable bed. Good food in the hotel and good value. No mirror in the bedroom, only in the bathroom. The carpets in the corridors need to be cleaned, as in their current state they give the wrong impression. When we arrived the hotel had no knowledge of our booking, this is true. We were lucky to get the room.
Very friendly and welcoming staff . The whole hotel feels very relaxed .Excellent location facing the sea with a good bar ( with chatty locals ) and restaurant nearby. Free internet a plus. Very comfortable seating area outside. Bedroom very comfortable and spacious. Liked the hotel but only point is could do with facilities for tea/coffee in room , not provided, which is typical of french hotels. But they do provide cheerful room service for continental breakfast at a price .
good location, nice staff shabby room, overpriced
The location is excellent and it is a good value for the money.
Pool area , bar and restaurant are excellent. Our room was small and the bathroom was dated.
I liked my staying in the hotel. Good lacation.
Entrance to the Hotel was fabulous as were all the communal areas The room we were issued was in need of repair and re-decoration
Everything, the rooms are luxurious, the staff is professional and friendly, the building is beautiful. The best of European hospitality. And the food...glorious!!!
location and view from dining room place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.
Grand old hotel in wonderful position, maintaining its historically high standards. Some confusion about the two restaurants, which seem to share the same dining room but offer different menus.
Price Not the cheeriest of staff but adequate
It's location. Cleaness. Good if you want just to sleep. Very basic.It needs to be somewhat reformed. The hair dryer was not eficient at all.
Price Location - a bit too far away. Room needs decorating. Staff pretty miserable.
Quick check-in with helpful staff. Rooms small and well worn. Bathroom adequate if small. Room had not been cleaned out properly and sheets were dirty. Hotel slightly further from town centre than we had expected.
There was an option of secure parking for an extra 9 euros per day, which was just opposite the hotel. The hotel has character, but it is old and requires some improvements. The breakfast buffet for 8.50 euros was poor. For a continental style meal, it lacked any meat or cheese. The orange juice was watery, the whole meal was a disaster.
This is a casual place to stay. Walls are thin.
Lovely hotel, really enjoyed the stay. Great value
Close to city centre. Very expensive and I wouldn't recommend the hotel to my friends.
The location was good. Short walk to beach and shops and restaurants. Bedlinen was clean as were the towels. Our room was small and badly in need of decorating.right on main road very noisy at night.i do not think this hotel rates 2 stars. We will go back to biarritz but not to this hotel. The hotel needs a total makeover . dark and dingey.
Cheap. Room did not had a toilet.
Very central location which suited us very well - handy to beach and restaurants.We liked the bedroom floors and the fact that the shower was walk-in, not in a bath. We were upgraded to a 'superior room' which was on the ground floor. The shallow sinks are the silliest design ever - stylish but silly. The staff were very friendly and helpful but unfortunately gave us wrong information about the bus to San Sebastian and we missed it!
I loved the design, decor and comfort of the hotel and the rooms.- very pleasant on the eye. and the location - very close to good restaurants, shops, the sea. and bus stop.The heating system in the room and the heated radiator towel railing were brilliant as we were in Biarritz in extremely wet windy conditions. The weather but the hotel could do nothing about that. Some of the tourist sights were not open.
The room was very nice indeed. Very modern and comfortable. The staff were very friendly and helpful. As much as I liked the hotel room the only draw back was the lack of privacy for the bathroom (no door) which may sometimes be required!
Location in the centre of the city, not so far from the ocean First of all: I booked a hotel at 21-00, came at 23-00. The hotel was closed despite the fact that it was stated that "reception - 24 hours" I had to call and wait for the manager 20 minutes! After that, he had long wished not to give the room, because "reservation has been made too late." This is unacceptable!
Whilst the rooms were quite small the furniture was well designed and the staff were really friendly - they gave us some really good recomendation for what to do and see. Breakfast was too expensive.
Bra läge nära centrum
Pool, rymligt rum med balkong o utsikt över Biscaya Dålig frukost
Bra läge och fint hotell, fina rum och bra pool.
Bra, perfekt läge. Schysst pool Lite dyrt
Vänlig och serviceinriktad personal. Rymliga rum med fin utsikt över staden och havet. Hotellets läge var mycket bra, kort promenad till centrum eller stranden.
Personalen var trevlig och pratade bra engelska. Städerskorna kom ibland relativt tidigt på morgonen..
centralt, enkelt, vänligt för hård säng, höga motorljud pga brant backe utanför fönstret
quiet convenient location, character of building, view from room very small shower room, only one chair in room, 66 steps up & no lift (we knew this in advance)
Friendly welome and assistance with information Slight odour of cooking food when we arrived early in teh morning
Location, friendly, cleanliness Breakfast, no tea making facilities
It was comfortable and the breakfast served on the terrace was memorable. It seemed rather expensive given there was no bar or restaurant and services were minimal.
Excellent service and hospitality. English speaking hosts, authentic decor and very clean. Close to town centre and beach. Private parking.
Great location for walking to both beaches. We had many bakeries and cafes to choose from for breakfast. Hotel owners are very helpful. Good value for the money and one of the only hotels we found that accommodated 2 adults and 1 child for a reasonable price. Flat screen tv in room was nice. We would stay here again and recommend this hotel. Walls are thin. Very basic bathroom (RV style).
Excellent location for access to the town for eating and a short walk to the beaches, nice people, and a car park which is important in this location. reviews of hotels in Biarritz often mention road noise but we had no problem although it was september.
the room was large and spaciou,hotel was very central and the staff were friendly and helpfull. lack of tea-making facilities.
very nice people and very situated the bathrooms were not finish and look very old . they should have done them as they refurfurbish the rooms
Gorgeous room, fab bath and shower, absolutely charming staff, stylish hotel.. Great touches like a huge bowl of gorgeous fresh fruit in reception, and breakfast was great - lovely table, prompt service and delicious. But don't order dinner there - at least not on a Sunday night. Our dinner experience was not good. Firstly we waited ages and ages. The choice was limited but that was OK, except the food wasn't ok. It was strange bordering on bizarre and really not very nice. We ordered some cold starters (amongst which was a serving of 'green' asparagus which came limp, soggy and almost brown in colour - obviously tinned and frankly inedible) and one hot starter. All the cold starters were served together - there were 6 of us - but the one hot starter only came ages later with all the main courses. The mains were local dishes and really not very nice, weren't hot enough and certainly not up to standard. Shame as hotel otherwise is gorgeous.
Super friendly staff. Beautiful and very stylish hotel.
Can't speak highly enough of the friendliness & helpfulness of the staff No bad points
staff very helpful, responsive and friendly. Service was great - efficient but never intrusive;. Rooms and common areas - lounge, pool, gardens, very beautiful, pool was especially nice as its long enough to swim properly in
Very nice romantic place but not for the long stay It would be so nice if they made the territory much more!
My friend and I thought tis was one of the better hotels either one of us has ever been to--beautifully appointed rooms and excellent service make staying at this small boutique-hotel an excellent experience.
The whole experience was wonderful - from the look of the manor, to the staff, to the owner chauffering us in his Rolls to our dinner reservation. The staff is extremely attentive, without being intrusive. The room was luxurious, but comfortable. A very special place. Price per person for breakfast seems high.