Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Pool, rymligt rum med balkong o utsikt över Biscaya Dålig frukost
Bra läge nära centrum
Vänlig och serviceinriktad personal. Rymliga rum med fin utsikt över staden och havet. Hotellets läge var mycket bra, kort promenad till centrum eller stranden.
Bra läge och fint hotell, fina rum och bra pool.
Bra, perfekt läge. Schysst pool Lite dyrt
Grymt sköna sängar. T.o.m. kuddarna, som annars kan vara av varierande kvalitet, var riktigt bra!! Det var lite underbemannat i samband med frukosten.
fräscht och rent jag tycker det borde vara en stadigare frukost och lite mer variation
Rent och fräscht hotel med modern design. Kan rekommenderas!
Hotellet har mycket bra läge Jag förväntade mig högre standard på underhållet: Hårtorken, locket på papperskorgen, toalettrullehållaren samt spotlight i korridoren var alla på något sätt trasiga, men det skulle kunna repareras med kontinuerligt översyn och underhåll.
Everything, first class hotel. Staff helpful and friendly. Good location. Old world charm and character about the hotel building. Everything was excellent.
Beautiful old building that was unfortunately still under renovation. Many parts of the hotel were showing signs of age (the pool for example), but they were actually the mid-century additions or fixtures. I'm curious to see the hotel after the renovations are finished.
Well placed and a very good hotel. The room we had was excellent Bathroom in the suite was not good. The bath was too narrow and shower door inadequate meaning that when using the shower it sprayed everywhere which made it a safety hazard. It would not stop me using the hotel again.
Staff were most helpful, polite & courteous We weren't advised before the stay that works were being undertaken at the hotel, the hotel was enclosed in scaffolding, our room therefore had no views.
Good location with good parking. None
Location over looking both Biarritz La Phare Golf course and Biarritz coast. Clean and quiet swimming pool. Great service. 20 up hill walk back from centre of Biarritz. Cost of drinks - 9 Euros for 50cl Biere.
The room was spacious, well equiped and very comfortable.
Go to beach
The hotel was clean and was quietly situated but convenient for restaurants, shops and golf. Nothing
Very friendly staff, free parking, free internet. Lack of rooms with a fridge and microwave.
Comfortable beds and bedding. Easy to find location. Client parking - even though your (or their) website description implies none available! Reliable hot water in an adequate bathroom/toilet. Ease of access to ground floor rooms.
Location for airport Not very good value for money
Clean room, Attentive staff, all spoke good English. Close to Autoroute
Easy access to the motorway network, friendly and helpful staff Nothing at all
Good staff, excellent quality campanile food, parking outside, close to station. A bit out of Biarittz for walking. Noisy main road but I did not really notice it
Everything, as always the Campanile standard is excellent. No
Proximity to your excellent restaurent!
Easy to find, convenient size for stopover with tea coffee making facilities and air con. Did not like the connecting door to another room. First time we have encountered this with your Hotel.
Staff helpful and efficient. At times there was a lack of hot and even warm water> I brought this to the attention of the manager who said the hotel did not have sufficient hot water capacity to cope with the number of people staying at the hotel.
location and view from dining room place is showing its age, and its cost for rooms and meals are far too high. breakfast for 1 person was 50 euro, about $60 USD. the ocean view room i reserved from kayak was $550, and the only view of the water was from a side window; you had to right up next to the window to even see the water or beach. when i complained, they said that since you can see the water from the window, it qualifies as ocean view. we got misled from the check in girl as to when our room would be ready, and got fast double talk as to what happened. there also appears to be some wiggle room between what we learned about the room from kayak and what the hotel provided. kind of a bait and switch. we won't be back.
Entrance to the Hotel was fabulous as were all the communal areas The room we were issued was in need of repair and re-decoration
Grand old hotel in wonderful position, maintaining its historically high standards. Some confusion about the two restaurants, which seem to share the same dining room but offer different menus.
Pool area , bar and restaurant are excellent. Our room was small and the bathroom was dated.
I liked my staying in the hotel. Good lacation.
Everything, the rooms are luxurious, the staff is professional and friendly, the building is beautiful. The best of European hospitality. And the food...glorious!!!
Staff very friendly, excellent facilities Wooden floors not very practical for sound. Breakfast expensive
The check in was faultless,even though we were later then anticpated,the location is excelent,ideal for shopping or going to the beach or even getting on a bus to go out of town.I Would definitely stay at the hotel again,also it was very good value for money.
The hotel is very well placed just in front of the ocean and very close to the centre of Biarritz. You just have a street to cross to be on the main beach. The room is comfortable and I loved its design. Nice view on the ocean (room on the ocean side) and if you closed the windows, absolutely quiet, otherwise the noise of the ocean. No private parking place. Public parking (casino) very close but might be a pb in high season and week-ends.
A great room with a great view in a very well located hotel. Staff was friendly and hard working.
excellent location- very clean-friendly staff and very good breakfast
A good hotel, excellent cleaning, friendly staff. Very noisy at night from people walking along the embankment.
We stay here for a week-end visiting Biarritz. The hotel is very well located. The rooms are small but very pretty and clean. The bathroom also small but new and clean. Perfect hotel for a week-end in Biarritz! As it is located in front of the beach, there is no easy pace for parking. But anything is perfect!
The staff were very friendly and helpful. The hotel has a great location right on the beach and we had a partial sea view even though we ordered a courtyard view. The room was quite small but had everything we needed and was modern, clean and stylish.
the hotel was adequate for a short stay,I would not like to be there more than a few days as the facilities were quite basic. Rather plain.
The location at the Grand Plage with the ocean wiew. Small slow elevator, expensive in relation to standard, bathroom poor standard with bad smell.
The room was very nice indeed. Very modern and comfortable. The staff were very friendly and helpful. As much as I liked the hotel room the only draw back was the lack of privacy for the bathroom (no door) which may sometimes be required!
Location in the centre of the city, not so far from the ocean First of all: I booked a hotel at 21-00, came at 23-00. The hotel was closed despite the fact that it was stated that "reception - 24 hours" I had to call and wait for the manager 20 minutes! After that, he had long wished not to give the room, because "reservation has been made too late." This is unacceptable!
Very central location which suited us very well - handy to beach and restaurants.We liked the bedroom floors and the fact that the shower was walk-in, not in a bath. We were upgraded to a 'superior room' which was on the ground floor. The shallow sinks are the silliest design ever - stylish but silly. The staff were very friendly and helpful but unfortunately gave us wrong information about the bus to San Sebastian and we missed it!
Whilst the rooms were quite small the furniture was well designed and the staff were really friendly - they gave us some really good recomendation for what to do and see. Breakfast was too expensive.
I loved the design, decor and comfort of the hotel and the rooms.- very pleasant on the eye. and the location - very close to good restaurants, shops, the sea. and bus stop.The heating system in the room and the heated radiator towel railing were brilliant as we were in Biarritz in extremely wet windy conditions. The weather but the hotel could do nothing about that. Some of the tourist sights were not open.
Gorgeous room, fab bath and shower, absolutely charming staff, stylish hotel.. Great touches like a huge bowl of gorgeous fresh fruit in reception, and breakfast was great - lovely table, prompt service and delicious. But don't order dinner there - at least not on a Sunday night. Our dinner experience was not good. Firstly we waited ages and ages. The choice was limited but that was OK, except the food wasn't ok. It was strange bordering on bizarre and really not very nice. We ordered some cold starters (amongst which was a serving of 'green' asparagus which came limp, soggy and almost brown in colour - obviously tinned and frankly inedible) and one hot starter. All the cold starters were served together - there were 6 of us - but the one hot starter only came ages later with all the main courses. The mains were local dishes and really not very nice, weren't hot enough and certainly not up to standard. Shame as hotel otherwise is gorgeous.
My friend and I thought tis was one of the better hotels either one of us has ever been to--beautifully appointed rooms and excellent service make staying at this small boutique-hotel an excellent experience.
The whole experience was wonderful - from the look of the manor, to the staff, to the owner chauffering us in his Rolls to our dinner reservation. The staff is extremely attentive, without being intrusive. The room was luxurious, but comfortable. A very special place. Price per person for breakfast seems high.
Can't speak highly enough of the friendliness & helpfulness of the staff No bad points
staff very helpful, responsive and friendly. Service was great - efficient but never intrusive;. Rooms and common areas - lounge, pool, gardens, very beautiful, pool was especially nice as its long enough to swim properly in
Super friendly staff. Beautiful and very stylish hotel.
Very nice romantic place but not for the long stay It would be so nice if they made the territory much more!
The staff was excellent, very helpful, and friendly. The grounds are beautiful, the chateau is a wonderful 200 year old mansion in the countryside. It was elegant, peaceful and comfortable. I loved the old world luxury. The bathroom was very large, elegant and exquisite. The room was a bit cool as the weather was unusually chilly for the time of year, but the staff offered up a space heater, which worked out perfectly.
This is a lovely old building and most of the furniture is antique. Breakfast on the terrace overlooking the gardens and fountains was lovely. We received a very warm welcome, the receptionist was very helpful and friendly. The lounge is especially lovely in the evenings. Parking is easy. There is a choice of staying in the Chateau itself or the 'Hunting Lodge' which has newer style rooms. The Chateau is in a residential area. There is a gourmet restaurant next door, but otherwise it is a car drive into Biarritz.
beautiful house, different experience from modern hotels lovely grounds beautiful mature trees enjoyed our stay
Attractive location, Chateau & grounds. Very friendly staff, would stay there again. A very pleasent stay and no complaints.
Warm welcome and helpful receptionist;lovely grounds & main mansion house; private terrace. Noise from nearby construction work - slightly spoiled our enjoyment of the grounds.
Very cosy and nice hotel, the staff very polite. The hotel is beautiful, everything in stlie, with wonderful Edwardian decorations, comrtable beds. Yes I would go back any time. Located in a short walking distance from the center.
The hotel feels very cosy, the rooms are in excellent condition and the staff is very friendly and helpful. The public areas are great for relaxing. We will definitively stay there again on our next visit to Biarritz.
Staff was very accomodating. Since there is no elevator, and I was staying for just one night traveling with a heavy suitcase following a business trip, I was offered a room on a lower floor and the staff carried my bag to the room. They provided a map of the city and directions to local sites. The hotel really merits its inclusion in the Charming Hotels of France.
The decor Aircon was broken and our room was very hot. Also due to the floorboards going through to the next room, we were woken up by the next door guests a lot.
Staff was very friendly and helpful. The overall room was light and airy. The bathroom was updated and spotless. The mattress was a little soft - although the rest of the bedding was lovely. With the window open, the street was a little noisy at night (~9-11pm) but then quieted down
nice and charming hotel
Pleasant staff very small room, difficult to get into double bed from one side. Lighthouse beam disturbing during night.
Very good location and helpful staff I was surprised that there wasn't a waste paper basket in the hotel room
lovely to be so near the sea, the hotel was beautiful and very efficiently and calmly run. The breakfast was delicious. The bedrooms were beautiful and the beds very comfortable.
Friendly Staff.Cleanliness. Rooms weren't very big, but still fine.
The excellent location and view of the sea, the hotel decor and the facility of having a restaurant outside.
It is a very central location the room we had was nice but very very small and the door in the bathroom was hard to closed even though the showers and facilities were very clean. I did not like the availability of information about Biarritz or even suggestions on where to go even what nite clubs or bars that could be recommended. Also we found the drink to be the most expensive in the area in the hotel two glasses of wine were €11 and the bottle was nearly €11 in another hotel. Big difference. A bit of entertainment music would be nice. But we did have a great time .
We had an ocean view room, and with such a stunning coastline view on offer it would be crazy to have any other room. The little balcony is perfect for watching the surf and sunset.
Very friendly and welcoming staff . The whole hotel feels very relaxed .Excellent location facing the sea with a good bar ( with chatty locals ) and restaurant nearby. Free internet a plus. Very comfortable seating area outside. Bedroom very comfortable and spacious. Liked the hotel but only point is could do with facilities for tea/coffee in room , not provided, which is typical of french hotels. But they do provide cheerful room service for continental breakfast at a price .
Location was superb. Restaurant was good, nothing to go orgasmic about but absolutely no complaints. Wine list was reasonable. Breakfast was ordinary and you couldn't order any food from the kitchen until 9am
Excellent staff, fantastic location, lovely atmosphere in the hotel. Very comfortable bed. Good food in the hotel and good value. No mirror in the bedroom, only in the bathroom. The carpets in the corridors need to be cleaned, as in their current state they give the wrong impression. When we arrived the hotel had no knowledge of our booking, this is true. We were lucky to get the room.
Location and value Very poor soundproofing
The location is excellent and it is a good value for the money.
good location, nice staff shabby room, overpriced
Great location for walking to both beaches. We had many bakeries and cafes to choose from for breakfast. Hotel owners are very helpful. Good value for the money and one of the only hotels we found that accommodated 2 adults and 1 child for a reasonable price. Flat screen tv in room was nice. We would stay here again and recommend this hotel. Walls are thin. Very basic bathroom (RV style).
Excellent service and hospitality. English speaking hosts, authentic decor and very clean. Close to town centre and beach. Private parking.
Friendly welome and assistance with information Slight odour of cooking food when we arrived early in teh morning
Excellent location for access to the town for eating and a short walk to the beaches, nice people, and a car park which is important in this location. reviews of hotels in Biarritz often mention road noise but we had no problem although it was september.
It was comfortable and the breakfast served on the terrace was memorable. It seemed rather expensive given there was no bar or restaurant and services were minimal.
very nice people and very situated the bathrooms were not finish and look very old . they should have done them as they refurfurbish the rooms
Location, friendly, cleanliness Breakfast, no tea making facilities
the room was large and spaciou,hotel was very central and the staff were friendly and helpfull. lack of tea-making facilities.
quiet convenient location, character of building, view from room very small shower room, only one chair in room, 66 steps up & no lift (we knew this in advance)