Ayia Napa hotell

Plus: I like the location staff was on point food was fresh everyday and taste good hotel was exceptionally clean and spa gym and pool was very nice.

Minus: Everything and staff was very nice and polite I would definitely go again and bring other people and tell other too.

Minus: Spa facilities were poor, not clean enough, leaking water

Plus: Mycket fin frukost. Härligt strand och mysig pub vid stranden.

Plus: The view

Plus: Bra standard, prisvärt

Minus: Hårda sängar

Plus: The staff was helpfull and pleasant. Room was clean and comfortable.

Plus: The hotel sits on the best sandy beach in Cyprus. It was irresistible I had to swim and I swam in December!!

Minus: I don’t know how they rate hotels or who rates them but this is a very good four star hotel and not five. The missing point is on the fine details. For example the beach towel lady could tell me politely to give back my towel from the inside rather than gesturing me

Plus: Cleanliness, very good service and food

Plus: Overall great hotel with all the extras (jacuzzi, sauna, heated pool) contained in the price for the night!

Minus: The water had no pressure in our room. The cleaning staff knocked on the door at 11:45 telling us that its time to go, whereas the checkout time is 12:00. The only way to go to the heated pool from the main building is to go from outside, there was no easy access from our room!

Plus: Good location, perfect beach, comfortable rooms with stunning sea view, good breakfasts

Minus: Rooms need some renovation, especially bathrooms

Plus: Dinner and breakfast was nice. The bed was very comfortable and the view from the balcony was amazing. The service was great and the staff was all very polite.

Minus: The water flowing from the toilet and the washing basin was not clean.

Plus: I was very pleased overall with the stay, the staff and also the accommodation. Everything was very clean, cozy and beautiful ! I loved the sea view room and for sure i'm considering visiting the property again !

Plus: Bra faciliteter.

Plus: The staff were all so nice and helpful. The room was fab and the hotel was lovely. Will definitely come back.

Plus: The outside pool with the sunbeds and the lounge-bar area was our favourite thing there. Chill music, kind staff, comfortable facilities, delicious cocktails, no splashes by screaming children - perfect for having a peaceful time. We also liked how they organized meals: timing, service, staff, food, variety etc. was convenient and delightful. Also liked that the white-sand, clean water Limanaki beach was only a nice walk away. Many restaurants and gift shops, a retro amusement park are close, too. The gym was quite well-equipped, enoyed it very much.

Minus: Our biggest issue was the awful lot noise. If you have a room with view to the city and not the pool (inside area of the hotel), in the evening you'll hear very loud party music, karaoke bar and other unpleasant noises. In the daytime, you'll hear crazy chime of bells and the mass: singing and preaching in stereo, every day! Sometimes, twice a day. The area near the pool was surprisingly quiet, highly recommended to book a room with a pool view! The floor in our room was very dirty. I don't understand why can't they clean it up between a change of gusets. I bet ours' hadn't seen a mop and detergents in months when we checked-in! We weren't satisfied with the cleanliness of the bathtub either.

Plus: great location , adults only

Minus: the bathroom , breakfast

Plus: Bra läge, trevlig personal och god mat vid poolen.

Minus: Frukosten smakade konstgjort och konserverat.

Plus: Fräsch anläggning med ett utmärkt läge, nära till det mesta. Det finns cyklar att hyra på hotellet för en billig peng om man vill röra sig längre sträckor. Personalen är serviceinriktad och hjälpsam. Rummen utmärkta och frukosten likaså. Fullständigt gym.

Minus: I skiftet mars/april var de flesta hotellrestaurangerna stängda innan säsongen börjar och poolen är inte uppvärmd. Fullt förståeligt då det inte finns marknad för det vid den tiden. Det är överlag ett utmärkt ställe som jag säkert bokar nästa gång också.

Plus: Great location, close to beach, bars and restaurants. Peaceful Oasis, in a busy locaion.

Plus: The equipment at the gym

Minus: Towels (a bit old and not always clean)

Plus: Amazing stay. Exceptional coffee and iced drinks on the beautiful seating area by the pool which we would enjoy ever afternoon before heading back

Plus: The location is excellent.

Minus: Internet didn't work good in the room.

Plus: Nothing

Minus: Rooms weren't cleaned, no locks on doors, light bulbs missing and broken baby cot

Plus: Food and drink very good , we had all inclusive , many cocktails , cakes , juices ... Spacious and clean rooms .

Minus: Very bad organization for the New Year Party .

Plus: The only staff to show us any empathy or curtosy was Lynn the receptionist and Panagiotis, the restaurant manager who unlike the rest of the staff were a credit to the hotel.

Minus: Our impression of the staff were very rude, they were not willing to help in any way, we asked for ice cream for our children which was stated on the menu, this took a complaint to the manager to get the ice cream upon receiving it ,it was thrown on the table in an unpleasant manor. At snack time it clearly stated 3-5 we arrived at 4:50 and got a very abrupt waiter who told us we were too late, he reluctantly got us snacks, he wouldn't even let us move a chair from a vacant table to seat us all. The main toilet in the hotel was stained with faeces which we notified the front desk, several hours later it was still in the same condition. Ants all over our hotel room a leaking balcony roof and no plug for the built in hairdryer. The food was below average and quite often had no labels so we didn't know what we were eating. The biggest disappointed of the holiday we paid extra to stay New Year's Eve, as stated by the programme welcome drinks were at 8 and to be seated by 8:30 and eating , we arrived well in advance with our children and we were still not seated by 9 with many of the other guests, our children became tired and upset as they were hungry which resulted in us having to go to a fast food chain. Upon requesting to speak to the manager (Mr Straudos) to explain our disappointment he refused to acknowledge our comments and literally turned his back and held his hand up to our face. The distinct lack of amenities and entertainment for the children, dispite an email prior to the holiday to make sure there would be children's entertainment provided. There response in the email was during the winter months there will be animation activities during the day, the only connetic entertainment for the children was a mini disco on the second evening which lasted a whole 9 minutes ! The kids play park was unfit for purpose with there being one slide which had a hole in it ! A very poor experience ...

Plus: There was a variety of food and the room was modern, clean and tidy.

Minus: The all inclusive stated that you couldn't take drinks away from the bar and if so you'd get charged €10. This is not stated on their information and rather annoying when you want a few drinks back in the room when the kids have gone to sleep.

Minus: 1) They don't have shampoo in the rooms. You have to bring your won. 2) We booked this for the internal heated pool but it was off and the never turn it on. 3) Only AC for heating the room, not central heating. 4) No ashtrays anywhere.

Plus: Rummet var fint, bungalow området är fint

Minus: Sängen var hård, duschen var stundtals skållhet, matsal fruktansvärt skramlig

Plus: Clean and modern rooms.

Minus: The lack of kids activities even though we asked before booking if there were any during this time. The one night which had a mini disco it lasted all of 9 minutes! Also the only bit of children’s play equipment was broken (see photo). There was a New Years celebration taking place which would have been fine but the lack of planning meant we were still not sat at our table by 9:15pm. No one in the restaurant was even eating at this point. We had 2 young children who were both tired and hungry which resulted in us going elsewhere for food even though it was all-inclusive. The hotel manager was very rude and did not try to resolve any of the problems and instead started shouting and walking away. In our welcome pack it highlighted that ice cream was available throughout the day but were told they didn’t have any. After mentioning this to reception we had some tubs thrown on our table by the most miserable of staff. The lobby toilets were absolutely disgusting. We again mentioned this to reception who said they have had problems with these before but yet not cleaned or checked as frequently as they should. The cleaning rota was a month out of date. The hairdryer in the room was attached to the wall but had no plug socket! The food in general was below average and there was no “child-friendly buffet”. We also went to order bar snacks 10mins before the allotted time ran out only to be told they were closing so didn’t want to do it. Again, after speaking to reception we did he our food bit they seemed very reluctant to do so. By far the worst hotel we have stayed in and definitely not a 4-star hotel as stated!

Plus: Pool area good and clean. Water park amazing. Staff friendly and approachable. Good range of food and drinks.

Minus: Room was filthy. Beds very uncomfortable. Couldn’t have a shower without flooding the bathroom. Our room was cleaned Once while we was there

Plus: Nice hotel. Good Service. Good for a 3-4 days stay. The towels may have been whiter

Plus: The staff were lovely. Location amazing

Minus: Unclean, especially the toilet. There was a cockroach in the bedroom, which I guess is to be expected in Cyprus but still didn't like this. There were half used toiletries in the bathroom. The indoor pool wasn't heated, the sauna wasn't on, neither was the hot tub. In November I expected the pool outside to be freezing but thought indoor facilities would have been working and heated too. The food wasn't great, not enough selection. Entertainment.....kareoke

Plus: läget