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Pluses for the hotel include: Comfort and decoration o room, great customer service, location of hotel, views from room. The hotel could use some attention to detail, as a guest we noticed water infiltration problems with the shower heads, unfinished walls around windows in common areas, equipment needing maintenance in the gym and the pool water was extremely cold.
Internet (64M) can be connected free in each room.
We had free wi-fi. The continental breakfast was great. Well located for us--next to a large park and a mall (since we forgot our converter). Staff was uncourteous. Accommodations were disinviting--the couch in our hotel was dirty. Everything seemed old and dingy. Expected much more for the price we paid, especially when charged an extra R$200 to check in early. We felt like we were the only guests because of how vacant the space feels, it gave us an eery feeling. The pool and fitness center are too small to even use and too dirty to make me feel comfortable.
This hotel was fantastic. Very well designed, confortable and perfect.
Room and staff was excellent. Gym was closed, restaurant did not have good menu for afternoon food. If I miss breakfast, there was nothing good on menu. Internet price was outrageous (never had any internet that high price and that slow)
The room was spacious and confortable, the location was central, close to transport and Shopping Mall. The hotel is under staffed, We reserved a triple room, but when we arrived, around 3pm, there were no bed for my daughter. At 10 pm after many complains by phone, I went to the reception. There I found the only receptionist surrounded by unsatisfied guests. She look like a malabarist handlling the requests, complains and phone calls.
The room was confortable and provided with a desk, a sofa, a wardrobe, a microwave oven, a television, a few cupboards and shelves, besides the bed. The furniture was new. The breakfast wasn´t goog enough for the price and the degree of the hotel.
The restaurant was very good and the staff is friendly and helpful. It was a quick trip from the airport It was sold to us as a five star hotel, and it definitely is not that. They advertised their spa and massage services, but they really were not set up for it. The table did not have a face cradle, and the spa was closed so we had to set up elsewhere. The room was dated and had a musty smell.
The staff was extremely helpful. Although most of them did not speak English, there was always at least one person who did and was knowledgeable. The airport bus had a stop just round the corner and the staff escorted me there when I was leaving. The room had a refrigerator. It would have been convenient to have a microwave.
I highly recommend this hotel to the sophistaced traveller. The hotel is quite modern, very clean, the room is large, approximately 18 x 13, the bathroom is granite, the employees are very courteous and very knowledgeable. I will definitely stay there again on my next trip to Brasilia. The hotel reminds me of New York.
I enjoyed the architecture of the hotel, and the room was very comfortable and simply, but tastefully decorated. I liked the fact that every room had its own balcony. Also it was very quiet and it had a nice pool. The internet connection in the rooms could be a bit faster, and it would be nice to have wi-fi instead of a cable.
The beautiful design of the hotel and the nice pool area. There should have been a shuttle bus to the city center since taxis are very expensive in Brasilia!!
The first Hotel of Brasilia, desingned by Oscar Niemeyer was rebuild after a fire in 78 and more than 20 years without use in 2004. The reconstruction is totaly aligned with the original 60's-design and and the result is realy worth a stay. Staff was very nice and helpfull. Breakfirst was good. It seems that this is the best alternative for visitors intrested in Brasilias young history and architecture ! Very good value !
Location and facilities. Good swimining pool, quiet surrounding area, facing lake - near Palácio da Alvorada, residence of Brazil's president. Good breakfast. For some reason, I was not able to ask for drinks and foods at swimming pool and charge them to my room account - room number was blocked for that. This was fixed on 2nd day.
Good service, comfort and good for business. NO
Execllent location, nice and friendly staff, very good breakfast. They couldn't find a plug adapter for my computer for 4 days. Not helpful when you are travelling for business. Terrible lemon smell detergent all over the hotel - really agressive!
The Grand Bittar Hotel is a comfortable property that fits a traveler's basic needs away from home: cable TV, air conditioning, wifi (although at a daily fee of R$10) and free breakfast. I also received a room rate that was well below the usual rate. A friend and I wanted to eat at the sushi restaurant but apparently the chef was not in...the reasoning had to do with having to place a special order in advance of some sort. I was also not booked on the VIP floor as was advertised on the site (but didn't mind so much since I was given a huge discount, plus the VIP rate was the same price as the single room rate at the time).
Staff gentle manners. Although understaffed the personnel is helpful and gentle. There is a problem of maintenance. Some plugs do not work, the furniture is not well kept.
Staff were very helpful, I don't speak Portugese and they assisted me with phone calls and finding my way around
The location was excellent for visiting the sites about town. The staff were not very service oriented. We had a hotel staff member open and attempt to enter our room without even knocking on the door before trying to open it.
Location to shops and tourist attractions No tea/coffee making provision in room