First Euroflat Hotel

Plus: It was very inexpensive. It's location close to a subway station was ideal making our commutes around the city very easy. The hotel rooms were very spacious. It had a small kitchen, perfect for anyone wanting to cook breakfast or a quick meal.

Minus: The hotel is long overdue for an upgrade. Although the room was clean, the walls, furniture, carpets and fixtures in general felt old and outdated.

The treatment of the staff towards Priceline customers was awful and I would have taken my money to another property and paid whatever their cost if I could have gotten it back. They were a disgrace to the reputation of Belgium people and it was only an hour after I told them this directly to them that they finally offered me a room with one bed, saying that it was because 'they had a recent cancellation'. So, not only were you disgraceful to begin with but now you're lying because I can see tha 80% of your room keys are available on the shelf behind the check-in desk! Very unprofessional and absolutely unnecessary. The hotel room was onld and in serious need of renovation; the public areas were no better. This hotel is definitely not of 4 star quality by any means; I would rate it at 3 stars (best).

Plus: Location was very convenient from Shuman Metro station, various bus lines, and airport bus stop.

Minus: The treatment of the staff towards me because I booked through Priceline. They originally assigned me to a room with 2 twin beds and though I asked for a one bed room at check-in, they did nothing to oblige (even though the hotel was 80% unoccupied).

Plus: Got a good price at the last minute. Very large room with mini kitchen, table/chairs and desk area. Close to metro stops.

Minus: Pretty far from the city centre, outdated decor, twin beds pushed together. Front desk service was just ok, but we did arrive late on Christmas Eve.

I would never stay there again. I regretted the fact that I used Priceline. I would have done better on my own finding something. I have stayed in European hotels that are 4 stars and this is not one of them.

Plus: The price.

Minus: It was a dump. there was a big stain on the rug which looked like someone had been bleeding on the rug and they didn't have stain remover. don't stay there. I am going to publish my review on trip advisor, because I know priceline wont.