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I enjoy staying at this hotel. It was very confortable, and luxury. The staff didn't speak english except some of them and missing maps in english
Friendly hotel staff. Good location. Modern & comfortable rooms. The decoration of the ballroom and the entrance was a little exagerated. Too orriental for my taste. I liked the bedroom.
new and fantastic rooms with some great styled features......bath in the room! great for romantic couple.
Swimming pool, and the jacuzzi was closed.
the location is very good, at the bisness center of Ankara. The room is not large but very comfortable, the breakfast is very good. I liked swiming pool and SPA. only 2 elevators
The location is good, the rooms are very comfortable They have some problems with the shower - the water pours into the room sometimes. The breakfast is good, but waiters are not.
Although I stated -while booking on your website- that we were the honeymoon couple at this hotel, the staff of this hotel told me that there was not any note like that... Either your website does not work properly or this hotel is not that professional... I had to insist that I booked this room as a honeymoon couple and then we got the special service for the honeymoon couples. breakfast was poor
The staff were very helpful and courteous. The hotel facilities are also very good all in all a very nice hotel
internal decoration and the facilities were excellent... Nothing....
Quiet and comfortable.Friendly staff.
Excerllent staff and quality
The location is very nice. Though it is not the very center - still convinient and not noisy area. The staff is mainly helpful. They were not checking my mini bar for the last4 nights, actually did it only on the very first day of my stay. Therefore I was not getting coffe and etc. supplyes but for me personally it did not matter that much. Anyway this was the minus...
Friendly staff, spacious rooms, quiet location
Very comfortable and well equipped hotel in city centre. A bit expensive on food and drinks.
Excellent design, comfy rooms.. As we did not spend too much time at the hotel, i can not give a full review. But we were satisfied from what we had experienced.
Pool was not available. Construction started very early. Nothing was mentioned beforehand.
View of the room, general conditions no
Everyting was fine, I didn't encounter any problem. Although reading some negative comments on Hotel's design, I didn't find it old or unpleasant
Friendly staff members and the fact they upgraded me to th Executıve room at no addıtıonal costs.. The room I stayed ın was somewhat outdated and I felt lıke ıt was more between a 3 and 4 star room. I have stayed ın 5 star and thıs hotel dıdnt gıve me that feelıng.
Personalized check in. Rooms spaceous; clean ( in general) decent breakfast spread. Over all stay- excellent
hiltonsa hotel was georges and soooo comfort not at all
The complementatry breakfast that we got because the rate that I got from booking. com was too high The internet was not free of chate and each hour was 10tl which you hvae to spend withing and cuntinues hour
We really enjoyed our stay at the hilton. We were only going to stay one night and ended up staying 6. Mostly in part to the helpful staff and the room comfort along with the convient location.
Good (business) location in Embassy area. Internal decor becoming tired.
It's at the most elite part of town nested between two universities and good transportation available. They have problems with hooking up booking.com to their system so they make you wait 5 min while they check your reservation
The accomodation is good, the staff is friendly, the price was fair and breakfast was excellent. The Hotel is located in Bilkent, which is in the south of Ankara and quite far away from the city center but near the Bilkent University. It is ideal for conferences, but for business trips a hotel in the center of Ankara would suit better. The staff is friendly, the accomodation is excellent for a five star hotel in Turkey. If you visit the Bilkent University, this hotel is ideal.
Very friendly, clean and comfortable. Restaurant service and quality noteworthy.
Room conditions, decoration and especially bathroom is quite nice. They have iron sets in rooms. Lighting is "smart" that they put also reading lights on bed tops. They have complimentary coffee and tea in room. But they put only "decaf" instant coffee. I asked for a normal one from reception, and it did not come..
its very comfortable hotel,good location
Very comfortable hotel with all modern amenities and great rooms although the aircon system could not be adjusted inside the room making it difficult to cool on a warm day. I had a problem at check in [see below] and the staff handled that very efficiently - they were polite and helpful at all times. I think the reservation department at this hotel has a problem - they claimed they had no record of my reservation on arrival. I contacted booking.com immediately who assured me immediately that the hotel had received the reservation and contacted the hotel about this. I was given a room but had the hotel been full this could have left me in a difficult position. Full marks to booking.com for their customer service and assistance. The hotel reservation department really needs to ensure website bookings are secure.
Excellent location, beautiful exterior, good service.Please write at least 15 words Interior is a clashing hodgepodge of design styles.
The staff speak english but the men are more cooperating than women staff, and this is a cultural problem in turky , we find it any where. I don't like that this price by booking.com is not cheapest as expected.
Cleanliness Poor service in restaurant which was also too expensive
Near metro station We found it difficult to find by car - no signs
Nice view, good location The rooms were not very clean, old fashioned.
the confort of the room it was too hot in the room and we were unable to change the temperature
service, cleanness, kind personal, location I would like to have a coffee or tee atmachien at the room like in most of the hotels in Japan & America and in Swiss hotels
I was on a business trip. Relaxation was great I could concentrate on my work and finalize nicely. None
the rooms are big, clean,well decorated. like the massage service at the spa at the check out th receptionest wasnt helpfull as we had a flight to catch and she kept us waiting too long,,,we informed her many times,,,she wasnt arranged that much,,,she answers all the phone call while serving us???
Convenient No boiler and no coffee machine in the room. When I asked for one, they charge me a fortune just to have a water boiler for the... Usually in a band like sheraton, it's already included in the room....
very nice hotel one of the best for business and oleasure, highly recomended