Honolulu hotell

Plus: Hotel's location was very good. (Not very crowdy, but had a good beach, restraunts) Service of hotel was very good and staff was very kind.

Minus: Little bit cheap. May need more shuttle

Plus: Wonderful place directly at the beach. Amazing place for families. Friendly stuff we definitely coming back!

Minus: That we had to leave

Plus: Location

Minus: Extra parking fee

Plus: This is a quiet, exclusive resort of the old style. It has an excellent location, with a private beach. Kahala is for those who appreciate its classic Hawaiian style, and its warm hospitality. It is meticulously maintained and run by long-time staff who take pride in their hotel.

Plus: Nothing

Minus: So much trouble abt the room , there are no bed. They are using sofa bed. Not good for taking free stress. We will not go here again.

Plus: Nice room Good food & music Nice beach & dolphins

Minus: Nothung

Plus: Beautifully clean with exceptional service by all staff!

Minus: Nothing

Plus: This has been one of the best experiences I've ever had at a hotel. You can get a room Dolphin Lagoon & enjoy every morning watching the shows from your room. It’s a wonderful place to stay for families, with plenty of kid-friendly accommodations. cozy room, a beautiful private beach. Super nice staff (Especially, manager james & valet parking staff), everything is perfect here. My family hopes to come here every year.

Minus: Nothing!!

Plus: Everything is perfect

Minus: Nothing

Plus: Location and setting was ideal. Close to Waikiki just a short drive away. Much less crowded and secluded. Food was great.

Minus: Didn’t like having the dolphins at hotel. Very small area for them.

Plus: Location

Minus: Rooms are dated.

Plus: Peaceful (away from Waikiki). Dolfins fun.

Minus: Seafood buffet so so

Plus: Stunning hotel and staff. We loved our stay here, and enjoyed the luxury of all the facilities. Lovely to have a full apartment, with kitchen and laundry facilities. Separate bedroom and felt very spacious for our family of 5. Great ocean view from the balcony. Exceptional housekeeping who went the extra mile to make this such a luxurious stay. The amenties were replensihed every day, and they provide you with beach bags and beach towels, plus fruit and water each time you go to the beach (a 2 min walk). Fantastic!

Minus: The only thing that we could fault was that the pool was not very large, but it did have great loungers and staff were on hand to provide towels etc.

Plus: I thought the bathrooms were excellent as was the kitchen. The attendance from housekeeping was also excellent. The concierge and the bellhops were charming and most helpful.

Minus: I found the airconditioning to the bedroom not as efficient as desired. The control was in the living area and even at the lowest setting the bedroom was a bit too warm. The in house restaurants and amenities were inadequately advertised. There were no coloured brochures in the room and only at the lift lobbies. As a result we did not attend any of them.

Plus: Great location and excellent service. The staff are very attentive and friendly. They provide you a beach bag with chilled water and fresh fruit and towels every time to head to the beach.

Minus: The pool can be noisy due to a vent above it and it’s windy because it’s high up

Plus: Everything...the property was clean, secure and comfortable. The staff was courteous and professional.....the location was convenient walking distance to nearly every location within Waikiki.

Minus: Nothing....everything was quite simply wonderful. We will look for Trump properties to stay at for our future travel needs.

Plus: Great location and amenities. Staffs are great.

Minus: We had a one-bedroom suite, so we used sofa bed in the living room. The linen and pillow used for sofa bed were of poor quality.

Plus: Concierge, service and amenities. Hotel employee at concierge was especially very good. Pool service was good. Infinity pool was nice. Breakfast was good with lots of variety. Room size and balcony a good size.

Minus: Furnishings a bit dated but service makes up for it.

Plus: Everything was satisfactory, but the service, facilities and the kindness of the staff were really good.

Minus: I was very satisfied.

Plus: The room is very big, with kitchen, cooking equipment, some room has washing machine, very clean. The location is very convenient, very centre of Waikiki, easily going to shopping, going out for dinner!

Minus: The pool is a little bit small and always clouded with kids.

Plus: Every thing, location , Saftey and staff welcome all the time and also their assistance, late checkout approval

Minus: No way

Plus: Room and View was amazing

Minus: Front Desk Service was very poor, especially payment and accounting service. I wasted more that 4 hours over credit card issues and spent around USD 500 on phone calls to my credit card company but the actual problem was the hotels credit card machine / computer. All the hotel offered was a free breakfast. I think that the compensation offered did not reflect my inconvenience and the money I lost in time and phone calls. The accounting equipment at the hotel is out of date and they admit that ( Duty Manager and IT manager)

Plus: The location was great - bus stop at 50m, shops rights around the corner, rental car shop at a 5min walk The pool - Very relaxing and beautiful pool area, nice pool area, pool stays open late! The personnel - Very polite, welcoming, warm, discrete Room - Spacious, great terrace and what a view, kitchen fully equipped! Nice little Honolulu Cookie Company welcoming gift !

Minus: Only suggestion point: The windows surrounding the pool could be cleaned more frequently. For the rest, I have zero improvement points, great hotel!!

Plus: The rooms were exceedingly quiet. It felt like we were the only ones there.

Plus: Excellent staff. Room with kitchen facilities and Dean and Deluca downstairs perfect.

Plus: It was truly the best exiting honeymoon ever made! I just noticed my honeymoon plan and they gave us very special letter and welcome gift!! Furthermore, all the crews and staffs are very nice and friendly as professional attitude. Every corner of room and facility are clean as new. The beach view is amazing day and night. Luxury row is just right front, you don't need drive, everything is nearby. Me and my wife will never forget and highly appreciate to all the service the hotel given. Thank you very much.

Minus: We just missing breakfast. Definitely do next time!

Plus: Central location

Minus: There really was nothing to not like!

Plus: Superb hotel. Great view. Only downside was not closer to the beach.

Plus: Laundry machine and kitchen . Good sea view from lanai

Minus: The bath tub wasn’t cleaned thoroughly

Plus: The staff were exceptional from the moment we arrived right up to leaving. Room was excellent and housekeeping came twice a day. Pool facilities were beautiful.

Minus: Prices for breakfast were ridiculous. Would like a place to get newspaper and sundries on site.

Minus: I did not like management. In particular Mary Jane. Employees entered my room with my privacy sign up. Mary Jane was a bully, and bullied me several times. A security guard took 300.00 from me, and he claimed he was a police officer, although he was only loss prevention, when I asked that he give it back, he would not return it to me.

Plus: The breakfast was really good as well as the service.

Plus: Everything

Minus: Nothing

Plus: I like some of the staff they bugged about billing spent most of the time with them and my bank which ruined most of my stay they didn’t have a Wells Fargo in the island and they locked us out of our room until we came up with some form of payment thank hod I had cash on me which helped me out a lot. I understand they were doing their job but it’s just how they did it and the timing

Minus: Entering one way in and out and keys keep not working

Plus: Great location and staff.

Minus: May be a better pool or some activities for kids.

Plus: Everything! This resort was best ever I had taken at Honolulu. Location, quietness, convenience, air conditioning, staffs kindness and last, BEAUTIFUL VIEW. Everything was more than I expected. I strongly recommend you to stay ocean front room at Aston Waikiki Beach Tower. If you want to stay with your kids, this is it!! Waikiki beach is just in front of resort and you can borrow beach towels from hotel. I really miss this resort and definitely want to visit again!! Staffs, Thank you for everything during our stay. My daughter keeps saying "Let's go back to resort again" :)

Minus: Blind didn't cover entire window. But it was bearable.

Plus: 1k luxury suit that was definitely spacious

Minus: Truly needs a face lift. Out dated and tired.

Plus: The room was amazing and had everything we needed. the view from the balcony was excellent! Location was fantastic being situated directly opposite a family-friendly part of the beach that is sheltered from the waives and so close to all the shops and restaurants. Staff were always really nice and helpful. Apartment was serviced daily and the service staff even unfolded and made the sofa bed daily! Free valet parking was also good.

Minus: The pool area wasn’t the best, relatively small for the size of hotel, with limited seating and no bar. It also had a whole section taped off due to needing repairs so it looked a bit unkept. There was also no bar, cafe or restaurant available at the hotel, but that didn’t matter that much as it is so close to everything.

Plus: Location

Minus: Facilities...gym and pool area etc.

Plus: Loved everything about our stay .we enjoyed our stay n would stay again .

Plus: The two bedroom and two bathroom room we had easily slept 5/6 using the large sofa bed in the lounge room. The view was spectacular but we paid for that. Nice and quiet.

Minus: The pool area needs an immediate upgrade. It offers nothing but a pool. There is no character or ambience. There is nothing but bland walls, outdated lounge chairs with no shade near the pool. There is a bbq and bar area already there but was only used one night for free wine for one hour between 5-6pm. Otherwise the bar is never manned. Very boring and disappointing.

Plus: Location is perfect. 2 Bedroom apartment was very spacious and it was great to have a very well stocked kitchen with all appliances you could need and washing machine and dryer. Housekeeping staff were fantastic. View from the 29th floor over the beach was superb

Minus: We arrived early from a long overnight flight from Australia. We had requested an early check in prior to our arrival. Although I was aware that it is never guaranteed I have always found most hotels are accommodating and do there utmost to get you into your room earlier than normal checkin. On arrival at Aston Waikiki we were greeted by a man call Kuhlani was very unsympathetic at the fact we had been up for 24hrs and our 3 children were extremely tired. He told us that checkin time was 3pm and we would have to wait unless we wanted to upgrade to another room. Having already paid $10,000 AU we weren't happy to do that. We went off for a few hours and had some lunch and came back at about 1pm as we were hopefully he may have found us a room. Again we were greeted with a 'check in time is 3pm '. So through exhaustion we sat in the hotel foyer to wait for our room. At approximately 2pm this same man asked my husband 'by the way are you over 50 years old". When he said yes we were told that we were eligible for a room upgrade and therefore a room actually was available. We were then taken to our room which was on a higher floor than we had booked which was great. Unfortunately at this point we were thinking our stay at the hotel was going to be disappointing. Thankfully the rest of the staff at the hotel were lovely always greeting you when you went out or returned. Even the men and ladies at the car parking desk were extremely welcoming. Again the only person that never engaged with you was the same man that had checked us in. We were lucky that we didn't have to have much interaction with this person again, but he definitely didn't seem to follow the same philosophy of the rest of the hotel staff.

Plus: Location is perfect, steps to the beach. Close to the restaurants and shops. Friendly staffs, great customer service. I like the free activities for guests, I able to attend yoga. Free games & DVD rental.

Plus: Location in the middle of Wakiki beach. Apartment is spacious and clean. Staff very helpful and nice.

Minus: Location and cleanliness.

Plus: Staff was awesome. My family of six stayed at the Aston for 12 days, loved it, met our expetations and we were very pleased.Will definately stay there again.

Plus: Alla på personalen är mycket hjälpsamma och vänliga. Rummen är oklanderliga och utsikten är fantastisk Med Renovationsrabatten handlade det om halva priset kanske till och med mindre än hälften och absolut ett bra värde

Minus: Ingenting

Plus: Hotellet var under renovering men personalen var så fantastiskt ut. Det helt gjorde vår vistelse. Kommer säkert bo i framtiden.

Plus: Nära till allt i Waikiki men inte mitt på semesterorterna

Minus: Smutsigt fläckar/plats på golvet i badrummet bredvid badkaret fanns där varje dag även efter rengöring. Allt annat var trevligt.

Plus: Ut av waikiki, rummet utsikt

Plus: Det är en fantastisk anläggning. Jag njöt av min vistelse

Minus: Inget jag gjorde inte gillar

Plus: Personalen i receptionen, artig, professionell Personal i baren, stora lobbyn vänlig hjälpsam

Plus: The views were awesome. Rooms were spacious and modern.

Minus: Location is not super central if you want to hang out where the action is. This can be a good thing however.

Plus: Everything was wonderful - incredible views, spacious room, clean, convenient and thoughtful amenities, lovely customer service, excellent location

Minus: My only complaint is that the gym could be a bit more spacious

Plus: Best hotel ever! The best things were you can open your window on the 29th floor.Huge Thankyou for birthday cake/card to celebrate 60th birthday it was amazing surprise thankyou heaps! The best thing ever you can open your window on 29th floor to get fresh air and hear the waves/surf !! Next best thing is the Japanese toilet, huge rooms, lovely bathroom bath/shower,yummy breakfast with omelette man (just great food and fruit)and attentive friendly staff marvelous,amazing inifity pool ever plus normal pool so 2 choices were great,AMAZING views of marina/beaches nearby were definitely worth a walk over to the park and swim there (no tourists just locals and not crowded very clean water and safe with lifeguards).Shuttle to Waikiki or mall just brilliant and free and runs often and reliable not late!Tour buses leave next hotel across the street so easy to get your tour bus and on tours our hotel is the first drop off or pick up so you get the best seat in the bus always up front!! BEST HOTEL EVER WORTH EVERY DOLLAR!! I am definitely coming back next stay and forever.

Minus: The infinity pool abit dirty (bandaid on floor etc..) but still marvelous pool regardless the view is to die for.

Plus: Great buffet breakfast

Minus: Only improvement would be some extra shade around the pool and more regular cleaning of the pool floor to remove sand

Plus: This is one of the best properties near Waikiki, period. Because it is on a harbor rather than right on the beach, I believe they go the extra mile for service, comfort and facilities. This was our second stay here, and we will come back again. Our room was immaculate, with two large queen beds, feather pillows, and a gorgeous ocean and harbor view. The service is really top notch - even thought it's a large property you don't feel like a cow in the herd like you do in the large Waikiki Beach properties. And it is just a one minute drive to Ala Moana beach with tons of free parking there. This is a great property - highly recommended.

Plus: Location, room, staff

Minus: The Caesar salad could take a lesson from the Chart House. Also breakfast hours are too short.

Plus: location was alright. bit of a walk to the beach but manageable. close to a big shopping centre. breakfast buffet was very good. staff was very friendly and supportive.

Minus: elevators were insanely slow to arrive sometimes. blackout caused TV to stop working with 2 days left to stay and it never got repaired. apparently they only have one cable guy? escalators are dangerous. my son's shoe got trapped in one. no airport shuttle. pool was very small for size of hotel. could use an overhaul on the carpets in the hallways. they seem like they've been their forever.

Plus: Location! Close to Ala Moana Shopping Mall and Red Robster Restaurant and the beach and Lagoon. There was Hotel Van which could take us to the mall and around Waikiki. Ala Moana was walking distance (5 minutes) from the hotel.

Minus: Check in process: Pre check in was all good but when we returned when the room was available I had to provide all the info again Preauthorisation process on visa card was so confusing. After prepaying first night for two rooms in advance, there was another preauthorization on full bill which didn't even match the invoice. Rather than have one transaction per room, there were three transaction per rooms on my visa statement. It made me so confused!. Hotel Buffet was average for its price.

Plus: Wonderful staff

Minus: Beds are a bit soft. Not air conditioned coming out of room. Food options are limited in and near hotel.

Plus: We liked the peaceful, cool, atmosphere upon entering the hotel every time we entered. The view was spectacular from our room. The beds were very comfortable. The bathroom was very functional and everything worked effectively. Having the refirdgerator was a great help to our budget. We only had one breakfast in the resturant but it was really great. We loved the shuttle service.

Minus: Poolside there needed to be more shade available for more guests without them having to pay for it. There was a lack of comfortable chairs in the room. Outside in the street, waterside was grotty with lots of rubbish in the water and around the marina edge, but this is a Honolulu council problem. the marina was dirty which didn't help promote the Prince Wikiki too well.

Plus: Location, cleverly clean room, great breakfast (good for two). Great view of the marina and the ocean. Nice pool area too.

Minus: None

Plus: Everything amenities, staff, valet location the room was amazing!!

Minus: Not possible

Plus: Läge, personal och cyklar

Minus: Sängen var lite gamla. Behöver uppdateras.

Plus: Underbar polerade golv och en härlig elegant inredning. Lugnt, vacker. Kommer tillbaka snart!

Plus: I did not use the hotel for breakfast, however, I did enjoy the bar and the restaurant for dinner. Absolutely great view of Honolulu and of Diamond Head and the ocean. Enjoyed the hotel because it was off the beaten path of Waikiki. Also, the walk to Waikiki was good for some exercise. Short trek to an uncrowded beach, but also access to other beaches within a short walking distance. Valet service was excellent along with the front desk staff. Very polite and courtesy. Made the stay very enjoyable.

Minus: Since it is a boutique hotel and I understand the size, the elevator was a bit of an issue at times waiting for an elevator.

Plus: Location, amenities and staff were amazing. TBD Restaurant on 2nd floor was excellent!

Minus: No fan in the bathroom. But overall was very quiet and relaxing

Plus: Everything about this hotel is peaceful and comfortable. I loved the quieter location but still close enough to the busier Waikiki beach and shopping area. The room was spacious, clean and comfortable. The lobby is very inviting by its design and staff are always friendly and accommodating.

Minus: I cannot think of anything

Plus: The hotel was ideally located close to Waikiki but in a quiet area. The staff were amazing - extremely helpful and accommodating. We especially liked the complementary beach towel service and bikes.

Minus: Nothing.

Plus: Clean, comfortable, good style, fast and informative check-in. Resort fee includes access to some useful amenities and valet parking. Location is in a quiet area, and 10 minute walk to start of main Waikiki beach.

Minus: Room was across from the elevator, and it was noisy. Cleaning staff started at 8 or 8:30am, and no seal around the door to limit or reduce the noise coming into the hotel room..

Plus: We requested a corner room after reading the comments on here about getting the best views and the hotel were able to give us one. We had a perfect view of Diamond Head. The new restaurant is AMAZING. Wine Down hour was very welcome after hot days exploring and the chef gave us some Tandoor Fried Chicken to try and it was possibly the best chicken I've ever had. Wish we had longer to take advantage of the free bike hire and beach chair offers. The location is great, out of the way of the Vegas-like strip of chain shops and restaurants. If you want some local cuisine, avoid that area and head to Uncle Bo's or the SideStreet Inn.

Minus: The lift didn't seem to want to stop at floor 2, but it was easy to get around this.

Plus: Excellent service from everyone

Minus: Nothing

Plus: Nice spacious room, friendly staff

Minus: When I checked in, after already paying my full hotel fee in advance, I was told that there is an additional fee of $25 PER DAY. This is to cover parking, yoga class, coffee, and other items I had no interest in. Be aware of this when you book this hotel

Plus: Staff in general very helpful, courteous. Room was spacious. Valet parking included with room rate. Quiet location away from main Waikiki area, yet within easy walking distance.

Minus: Had requested double bed, received king bed with cot instead.

Plus: Incredible views, great staff, and perfect location!

Minus: Beach chairs could use some updating.

Plus: The view of ocean and Diamond Head were spectacular! All of staff were very friendly. We would stay there again!

Minus: Bathroom tub drain not working good

Plus: Very comfortable hotel at the quiet Diamond Head end of Waikiki strip. Free bikes were great to get around on and staff were super helpful.

Minus: The ocean views were not panoramic vistas, rather more ocean glimpses between the hotels built in front on the beachfront.

Plus: The building and the location

Minus: First of all, the bed had a sunken mattress that seemed to have been there forever. I have a disc herniation on both the neck and the back and the bed just killed me. I'm sure the previous guests had complained but a bit shocked that it wasn't replaced.....or maybe all the rooms had same sunken mattresses. For us, terrible mattress. Secondly, the pool was way too small.

Plus: When we first pulled into the valet, I reached for my bag out of the back of the vehicle and was told, "Please let me get that. You shouldn't have to lift a finger here at the Trump." That sense of service and attention to detail defined every aspect of our stay. The facilities and service were top notch.

Plus: Nära till sevärdheterna på Waikiki.

Plus: Free Breakfast daily and happy hour

Plus: Everything

Minus: Nothing

Plus: Location and free breakfast

Minus: no.

Plus: Best location for walk around the waikiki beach,, assigned room ( semi-sweet) was good enough for staying.

Minus: Always required to wait for elevator to go up/down the floor because of short of actual elevator qty. it shall be hard to manage the actual guests vs elevator qty/availability. strongly recommend to do detail analysis,,, for "customer experience".

Plus: free breakfast and happy hour reception

Minus: no

Plus: cleanness

Minus: breakfast very poor, , rooms needs upgrading , very old

Plus: Customer service

Minus: Elevators took a little long

Plus: Breakfast was very very standard No cereals same thing everyday,Very second class trades on the name Hilton apart from that nothing special.Will not go back they need to upgrade decor still in the 70,s

Minus: A great deal

Plus: I liked that the AC in the room would get to the desired temp quickly

Minus: Too much to list, upon check in we went to our room, unpacked, and I went downstairs for some bottled water to keep in the mini fridge. I opened the mini fridge and there were someone else’s left overs in the fridge... I went downstairs with those Togo containers put on the front desk and they assured me it wouldn’t happen again (how is it supposed to happen again if it’s the room we are staying in). The next day we had left early and we’re gone for a majority of the day, we came back and the bed wasn’t made, towels still on the floor, garbage in cans, I had to call the front desk and inform them of this, we left for I late dinner and came back and was taken care of finally. The third day I was enjoying my coffee on the balcony trying to enjoy my coffee, but there was a distinct smell of weed in the air. I looked over the edge and here was a homeless man sitting on a rock in the bushes smoking weed, he also had a large knife with him that he wrapped and unwrapped in a shirt a few times. I called the front desk, they had security ask him to move, he left for about 20-25 minutes, then came back to the same area. I called again, security asked him to leave again, hotel manager called our room to get an accurate description of the guy. The following day he was back again, but I was to the point I didn’t care any more, and I’m assuming the security had the same feelings. The room we were placed in was right next to and behind the elevator, so all day and night that is all we heard... I would not recommend this property

Plus: Free great breakfast, free snacks and free bar in the evening. Clean and comfortable rooms.

Plus: Location of the property.

Minus: Everything was fine.

Plus: Good location a block from the beach. Good sized pool, and we had a very large room with a balcony and a partial view of the sea.

Minus: Not much.

Plus: Överträffade förväntningarna på alla möjliga sätt! Fantastiska uppgraderingar för min födelsedag inklusive en fantastisk poolutsikt och en flaska champagne! Jag skulle definitivt rekommendera detta hotell till alla som vill bo i Waikiki!

Plus: Best scone ever! And great free coffee! Great bar and bar staff! Mahalo

Minus: Bathroom vanities need changing in all rooms 35$ a day for parking is high but I get it.

Plus: Very nice common area around the pool. Coffee/tea available every morning. Reef safe sunscreen provided.

Minus: During the evening/night it was very noisy.

Plus: Good location, friendly staff Many small details were guest-friendly

Minus: Parking fee was too costly & it was little bit uncomfortable to ask to get car out every time.

Plus: The location was excellent - away from all the hustle an bustle of Waikiki. Also loved the coffee every morning and lounging area. Good nightly entertainment.

Minus: the bar had a very limited selection was extremely loud the room was ok nothing special the balcony was a real joke and the seating in the room was terrible. We paid 240.? something in advanced and then charged another 78.00 I have no idea for way I thought I had paid the amenity fee which was for coffee in the morning and beach towels which should be included for that price plus 35.oo a day for parking. Totally overpriced for what you get would not recommend this hotel to anyone.

Plus: Comfortable rooms with modern decor, rain shower and water pressure was excellent.

Minus: Staff in the Mahina & Sons restaurant were not so friendly. Better service at iHop.

Plus: I like that it was near a lot of food places and at a convenient location in Waikiki. The pool was super cute and they had lovely music almost every night in the lobby. They gave cool perks such as a free museum ticket and dinner credit during our stay.

Plus: Amazing place with an amazing vibe. The laidback atmosphere, the cool design, attentive staff.

Plus: Good location and stuff are nice.

Minus: Room items were minimum so we had to go through robby to get something we were necessary.

Plus: Härlig stämning på hotellet. Personalen var mycket trevlig och gjorde att det blev trivsamt. Retrostil rent och snyggt. Maten höll hög klass.

Plus: breakfast was ok, staff was nice, good location

Minus: Booked a "bungalow" room, perhaps it is not reflective of the rest of the property but such "bungalow" should not be part of allegedly 4-star hotel! It was a hostel, not hotel, experience - room small, dated, cramped with furniture. Asked for quiet room, instead it was facing the pool (with music) on one side and some external bar / nightclub on the other side. AC unit extremely dated, sounded like lawn mower when switched on essentially making it impossible to sleep without earplugs. Perhaps one could enjoy it as hipster hostel but it should never be labelled 4-star nor sold at a hotel price, otherwise it is mere misinformation

Plus: As a local resident, they dropped the resort fee for me and gave me a discount for park. Much mahalo. We stayed from time to time and the people at the front desk all recognized us.

Minus: Nothing.

Plus: The vibe , great DJs

Minus: Everything was great

Plus: We loved everything about our trip to Hawaii! The staff were super friendly and our room (the junior suite) came with some unexpected extras like a station were there were hot drinks available, pastries in the morning and cookies in the evening. The little treats round the pool was such a lovely touch too. The photos of the hotel really do it justice too!

Plus: Everything! We loved it so much we barely left. The restaurant was great, the bar was really fun, and the pool was amazing. We actually paid for a late checkout to maximise our stay. Really exceptional!

Minus: If I had to pick something I’d say it was pricey. However, I really felt like the value for money was still really high, especially compared to some of the larger hotels.

Plus: I liked everything about the Laylow autograph amazing place amazing service rooms are perfect everything was just amazing!i will comeback again when I have opportunity!

Plus: i Like the old school feel!

Minus: The pillows were a bit soft for me

Plus: The bar had a cool vibe

Minus: Our final room charges increased by 50% in taxes and fees. We paid $88USD in taxes and “resort fees” per night. Taxes we of course expect to pay but then an additional $35/day for free crackers in the hallway? An overcrowded pool we couldn’t even use? A moldy smelling fitness centre? A free pair of flip flops? To be honest, the bill was so shocking, it tainted the whole trip. We’ve travelled all over the world and stayed in way nicer places for way less money. It was a mediocre hotel with a luxury price tag

Plus: - welcome kit - front desk was very helpful and lovely - nicely furnished room - small but nice pool - valet parking, very effective

Minus: nothing everything was great

Plus: Personalen var dock jätte trevlig och hjälpsam och kaffet var jätte gott. suiten var ok storlek på.

Minus: Dåligt städat. Airconen lät så mycket att det inte gick att sova med den på. Utsikten var ett parkeringsgarage. Det fanns inga duschar vid poolen.

Plus: Location

Minus: Having to pay extra to check in early. If the room that I have paid for is ready? Why should I have to pay extra to stay in it an hour or two earlier? Not impressed! Some of the bar staff had a bit of an attitude and weren’t very friendly or attentive. Beds and pillows weren’t very comfortable

Plus: Great location, super convenient with lots of shopping and dining options.

Plus: Location

Minus: View

Plus: Beautiful rooms, really well done, aesthetic runs through whole hotel. Nice pool and little gym. Great cafe and bar area. Bed was soooo comfy.

Minus: Got caught by the usual “ocean view” blurb. If you arch your whole body past the view of the car park.

Plus: Everything

Minus: Leaving

Minus: sofa bed needs updating... could feel all springs

Plus: Lots of pools , near the beach

Minus: No room safe

Plus: Great suite , staff and a 5 min stroll thru all the Hilton’s to the beach.

Minus: Very hard to find the entrance ! Google maps doesn’t know where the small , unsigned ramp is to get in. Once we knew it was easy .

Plus: Loved having the extra bedroom when traveling with 2 teenagers. Best location in Waikiki.

Plus: Everything

Minus: Beds not comfortable for some guests

Plus: Having our own kitchen was very nice with three kids. Also having access to all the other Hilton properties and beach made it feel like a huge resort.

Minus: Cheaper or less expensive chairs and umbrellas for the beach.

Plus: The shops and restaurants

Minus: Difficulty finding check in from lower bus and taxi drop off.

Plus: Everything about the room is top notch. If going to the Hilton Hawaiian stay here it’s the newest tower and it really shows.

Minus: The resort is just too pricey. $43 for parking and a $35 resort fee. So with the taxes you are well over $500 per night. Not affordable. Check out is 10am even for Hilton Honors they only have me until 10:30. Not good.

Plus: Nice rooms and beautiful resort. Very nice bathroom. Very large with wonderful shower, tub and bidet

Minus: Slipped and fell in hotel pool area. I noticed many anti slip mats but not everywhere. Not slippery at other pools. Maybe need to redo surface to prevent injuries. I was OK but an older person could of broke a hip.Hide a bed very uncomfortable. Does not sleep 2. Should have roll away bed available even if extra charge.

Plus: Läget, stranden

Minus: Dyra solstolar

Plus: We really like our room with kitchenette and laundry. Your bathroom is also spacious for a family of four. The balcony has a nice view. We also like the pools, the kids love the fact that we can rent DVDs. We had a really nice stay and enjoyed the hotel.

Minus: Nothing!

Plus: Personalen var exceptionell. Bra läge, du kan promenera till var som helst. Anläggningen har även ett rum som du kan duscha upp på och levereras med schampo etc.

Minus: Tvättmaskinen och torkarna fungerade inte alltid.

Plus: Great location can walk to many places. It was nice and quiet on a side street. The beds were comfortable.

Minus: The shape of the room and the balcony was not very desirable view.

Plus: Bed it was fine

Minus: Bathroom had mold, strong mold humidity smell, They had to remove the calking and live just the grouting. Tub handle to drain and stop water were loose, I had to remove the plug manually. Smells never disappeared. Reserved for seven days, fifth day card key didn’t work. Toilet tissue run out, go down to lobby for more, they give you one at the time. We should get some refund for this inconvenience. People from ballet parking most of them are nice. Older white person at front desk had bad mood and attitude don’t remember his name but He attending me when I registered on August 4th 2019. There’s more, but tired to writing I have things to do.

Plus: Location is away from the crowded beach but easily assessable to Waikiki beach and centre of attraction. Staff is super friendly. David gave us good guidance to the Japanese food court. We went there three times during our short stay.

Minus: No

Plus: Facilities were upscale and staff was helpful.

Minus: No food on site.

Plus: I knew the location was not the best and that is why everything else totally blew me away. It had so many extras that I didn't have time to take advantage of. The place is beautiful as was my room and the staff is great.

Minus: It had no restaurant, but being in Waikiki it was just a short walk to many of those.

Plus: Bed and pillows very comfy

Plus: Courteous and helpful staff. Loved that they had an event coordinator onsite so being first time travelers to the location helped us a lot to plan our stay. On our last day we had to check out at 10 am, but we also had a whole day ahead of us to wait for our flight. They were gracious enough to give us complimentary baggage story while we explored more of the city, and gave us access to their meeting areas and showers when we returned to wait til our time to go to the airport. Superb customer service!

Minus: Only reason for shorting them one star in the “Value” category was due to not having all inclusive breakfast. I know that’s not typical of most hotels in the area, but would have made everything just perfect if they accommodated for all inclusive breakfasts as well.

Plus: It is a very well established and well appointed Hotel.

Minus: Location was a little off the bus routes. Cockerels crowing at daybreak was annoying. Also as it was a timeshare hotel the rooms were not serviced daily.

Minus: I was very annoyed in that they kept trying to contact me three or four times about their sales pitch with timeshares. I was absolutely not interested I did not pay for it and I did not want to listen to their sales pitch nor did I want to be badgered!!

Plus: The responsiveness of the staff to our needs and questions was first rate. The bed was very comfortable.

Minus: Royal gardens has no food and it's a walk to anything, so you have to be prepared for that. I lost the code to get access to the computer, so could not print a boarding pass for the flight home, BUT the lobby staff did it quickly.

Plus: You have everything we needed. The beds were very comfortable and we loved having laundry facilities because we we stayed 10 days. The staff were extremely friendly especially Sheldon who helped us in all areas! On the day we were leaving Oahu, we had the use of the pool and the lovely media room to change in afterwards.

Plus: I had a few technical issues, with the phone, toaster and coffee machine that didn't work, but got resolved right away. There was a concierge or always somebody there to answer my queries.

Minus: There was not a restaurant or a cafeteria inside the building. I did not realise that it is not hotel- like but more like a self-service units or apartments. I soon learned to adjust the situation though.

Plus: Läge, renlighet,bekvämligheter,värde

Minus: Ingen inte gillar

Plus: Precis på stranden i den bästa delen av Waikiki. Personalen var supervänlig. Kuddarna var det bästa.

Minus: Poolområdet var för litet.. Svårt att få en stol. Pool och badtunna stängde för tidigt. Baren var så full med folk att det var svårt att få en plats att sitta.

Plus: Utmärkt läge. Trevligt att det finns en tillgänglig tvättservice tillgängligt. Ganska bra storlek på rummen. Vänlig personal.

Minus: Inte galet om Duke's. Medelmåttig mat och service. Poolområdet är ganska litet.

Plus: Bekvämt, rent, och utmärkt läge. Hotellets restauranger är bra och har en fantastisk utsikt över Waikiki beach.

Minus: Gymmet är nästan obefintligt.

Plus: Location. Clean.

Minus: A little bit too old the room decor

Plus: It was truly a great place to stay with two great restaurants.

Minus: The water temperature in the shower would sometimes vary in the morning.

Plus: Prime location. Dukes restaurant. Beach was pretty.

Minus: The beds were small to be considered a “double bed”. The shower was difficult to obtain proper temperature, it seemed it was either too hot or too cold. The walls were very thin and my family says there was a sewer smell when entering the main entrance of resort. Overall we feel the cost was not justified but unfortunately this seems to be a common theme in Waikiki.

Plus: Fantastic location and good facilities.

Minus: The staff were not forthcoming with information about anything and tried very hard to make you book through the hotel.

Plus: Location very good Staff amazing

Minus: Too much expensive per night Parking expensive

Plus: Location right on Waikiki beach.

Minus: It was pricey, but I everything is pricey in Waikiki. For what you get, the cost was not worth it.

Minus: The one thing that was overall dissapointing was the buffet breakfast at Dukes the food was very average and not much variety I also didnt like that they you had to pay for any standard juice with breakfast most hotels have juice readily available for free refils

Plus: Friendly staff Value for money Great location

Minus: Nothing

Plus: Buffet breakfast at Dukes was great value

Minus: Noise from other guests in hallway was a little annoying

Plus: Everything was clean and the restaurants were great.

Minus: The location was frankly, awful. Waikiki has gotten WAY too crowded. There was also an awfully loud street performance right outside the hotel every single night we were there making it impossible to sleep until it was over.

Plus: Amazing location great staff

Plus: Rummen är ganska små, men ändå bekväma. De har parkeringen i lokalerna. Ansträngningen av personalen och servicen är verkligen vad jag kallar uppmärksamhet.

Minus: Inget

Plus: Walking distance to the beach, mall and restaurants. Also, beach towels, umbrellas, chairs, etc. we’re available free of charge.

Minus: Room was extremely small and our bathroom had an unpleasant smell coming out of the sink (told the front desk and they had someone check it out but the smell remained although not as bad as when we first got there)

Plus: The staff was incredibly friendly everytime I came back to the lobby. The added touch of juice and hot towel during check-in made my stay even more memorable. The front desk promptly checked me in as early as possible, when I arrived earlier than check in time.

Minus: I really have no complaints. But if I had to say something I would replace some of the furniture in the lobby sitting area. Noticed that some of the seats were a bit tattered. This is me being really picky though! Otherwise beautifully decorated and clean.

Plus: Breakfast, good service, location near beach

Plus: The staff were excellent! Very friendly, polite and eager to help with both hotel related matters as well as information about the area in general. We were offered fresh pineapple juice on arrival (a simple but special touch).

Minus: The room was a little small in comparison to other hotels I have stayed at (however it was perfect for a one night layover). The hallways between rooms could be improved... felt a little cramped and stuffy because of the decor and carpet.

Plus: General manager and rest of staff friendly and accommodating. Ready to make things right

Minus: The breakfast buffet. Not appealing, got tired of having cold hard boiled eggs, cold sliced ham and turkey and foamy bland frozen omelets. A bit improvement could go a long way, fresh scrambled eggs, hashbrowns, pancakes, french toast or even frozen waffles. The staff attending the buffet don't have a sense of urgency and don't care for guests. Not too many tables to sit down and eat, the empty ones always dirty and buffet always low on food

Plus: it was decent but I am not sure It was really breakfast.. more like a spread.

Minus: pretty much everything, we stayed at a few hotels here and this one was the worst with hidden fees, its $30 a night to park, and they added on a lot of fees even after my booking said there were no more. my bill went up a few hundred. the beds were horrible, the rooms were extreeeemly humid and small. there Is no pool.

Plus: Läget, möjlighet att låna strandutrustning, bra personal. Bra att frukost ingick i priset.

Minus: Litet och trångt rum.

Plus: Attentive staff left a nice baby moon surprise in our room after mentioning it on check in. Such a nice gesture!

Minus: The Safe and hair dryer were broken. Hallways and soundproofing need upgrade.

Plus: The room was very clean, quiet and with a comfy bed. The hotel is in a great location for walking around Waikiki. We would definitely stay here when we come back!

Plus: Location great ! Lobby cleaness great ! Coffee great ! Room size great !

Minus: The room isnt as clean as the lobby The mattress was tooo much soft, my back hurts the day after

Plus: Very good location, beach is a 5 minute walk. Lots of shops nearby. Room was a decent size and cleaned everyday if requested. Breakfast spread was simple. There was lots of fruits and pastries and plenty of teas and coffee. Bed was very comfortable. Would stay here again.

Minus: Could perhaps add more to the breakfast spread, but considering the price including free breakfast, it was fine.

Plus: All in particular the position is very close to the famous waikiki beach. The Breakfast is very good with local fruits and tea/coffee.

Minus: None, everything perfect!

Plus: Fantastiskt

Minus: Betala för frukost som jag inte delta i

Plus: Staff were AWESOME! Very friendly and kind, loved the vibe there.

Minus: Parking garage exit kiosk would not sync with centralized computer system and had difficulty several times getting out of garage with my card key.

Plus: Absolutely loved the room and the hotel location. Close to everything. Loved the eco option that meant that the bed linen and towels didn’t have to be unnecessarily changed everyday. the bathroom was great. Both the reception and concierge staff were really friendly and helpful a real credit to the establishment. The fact that the hotel provided beach chairs, towels and umbrellas etc was a real boon!

Minus: There was no place to hang wet clothes in the room. Also a little disappointed that although we mentioned at the time of booking that it was my 50th Birthday, it wasn’t picked up by the team.

Plus: Rooms were spacious and modern.

Minus: It was advertised as having a Pool, it was more like a paddling pool. If you want a pool where you can actually swim do not stay here. Only serves breakfast, no other meals or room service available.

Plus: Friendly staff. Located one block from Waikiki Beach.

Plus: The staff was friendly

Minus: The facilities were very nice. Exactly as pictured. But they were over run by small children screaming. This screaming was Not one family coincidentally in the area at the same time as us. There was At least 3 at all times. Some in the lobby. Some by the pool. We got kicked out of the jacuzzi in our short 2 hour window because some kids spilled bubbles and the spa required “emergency maintenance”. Before the bubble fiasco I was relaxing in a poolside chair waiting and hoping to find a moment of peace to hop in, and 2 kids were redirecting the jets with their hands to create an 8 foot spray wetting every chair in front of me and almost spraying me as well. So so disappointed by this hotel. My wife wanted to come for a staycation due to the pictures but I would definitely never come back for the price. It’s picturesque until you see the people that fill the space. Add on a $42 per day charge for parking and there are so many better hotels in the area. Would not recommend. Would not come back. Extremely over priced for what you get.

Minus: Hotel 4 stars , so all the public facilities was Not amazing. The pool was poor , the lobby was ok. Service was very good The room is great , very clean and quite the location is great if you don' look for the beach. You are in the heart of Waikiki , for the beach you need walk few minutes .

Plus: Loved the location and the staff were super friendly and helpful. They also had a lot of amenities for free - like gopro rentals etc.

Minus: The pool is like 10CMs in depth. Basically a kiddie pool... There is a hot tub, but you don't really swim in a hot tub.

Plus: It’s very clean. And staff is very friendly.

Plus: Close to everything. Modern and spacious room with super comfy bed.

Minus: Amenity fee was excessive especially since we didn't use any of these amenities which should already be included in the price.

Plus: Hospitality the staff was super helpful on checking me in

Minus: Not much to say

Plus: Location, staff, cleanliness

Minus: Nothing

Plus: Loved the location and ease to the beach and facilities. The restaurants were great. Breakfast (downstairs) is good. The valet service for the cars is very fast. The turtles on the beach are great but respect the local laws.

Minus: The Air con does not remove the moisture in the room. The clothes remain damp. Packed clothes arrived home with loads of creases due to the damp room. Great double bed room, enormous TV. Very pleased with the overall room.

Plus: Honestly there isnt anything that sticks out that I enjoyed.

Minus: My room got changed without me knowing, booked a king room and got double beds and I had no idea until I showed up to check in. I felt very uncomfortable there and with the wildly expensive rooms I'm extremely dissapointed in the service and the lack of things that should have been included in the stay there. I mean come on even a free drink or SOMETHING would have been nice. Spent almost 1000 bucks for two nights, wanted the end of our trip to be a nice relaxing few days at the hotel and some spa stuff and we had to leave because we hated being at that hotel. We were so excited to read online that theres a spa and jacuzzi. Couldn't use anything unless it was paid for and it was sooo overpriced too-go figure. We got a couple reflexology massages and 300 bucks later. The reflexology message is half a foot message, no pressure, and didnt go above the ankle. I asked the guy up front and he said it was a leg massage, we went on a crazy hike the day before so we were hoping to get some relief from that and there is no way that "massage" was worth 150 bucks! The jacuzzi and sauna is off limits unless you spend money and get something done at the spa, and it closes at 10, not even open for the guests to use at their leisure with a key card or something. And not to mention that when we were walking back into the hotel to go to our room, we got chased down by a security guard telling us we need to show him our room key. I'm guessing it's because we looked like we didnt belong, we are in our 20s and he probably assumed we couldn't afford to stay there so he felt we needed to be stopped. We walked to the elevator where he stood at the end of the hallway and watched us go in, probably to see what floor we were going to. I am so disappointed and now out so much money. I've only written one other bad review and that was a few years ago, I'm not one to usually do this but the experience was just awful I had to say something.

Plus: Did not breakfast there.

Minus: Did not have expectations unmet.

Plus: The apartments are very spacious and the view (we had an ocean view room) is very nice. The beach is great for kids and adults. There are 3 pools, all of them are very nice and an extra one for adults only. On Friday night there are fireworks. And a nice little convenient store inside the tower were we staid was really convenient.

Minus: The check in was not really welcoming and informative.

Plus: The room itself, very nice the set up.

Minus: None

Plus: Beds were very comfortable, sofa was also quiet comfortable. Kitchen setting including room layout superb.

Minus: Staff is really sloppy and poor when in comes to customer service, is like doing a job that they can’t be bother to do. The reception (welcome) if I could rate it was -10, very bad without any care. No one cared to tell you what is available for the residence... poor service from start to end... although the guy for the checkout was really polite. Overall cleanliness is poor particularly when I have stayed at the Grand Islander where absolutely everything was spotless and the staff wonderful and so pleasant.

Minus: The room didn't seem to cool off as much as the thermostat said it was. I keep my home at 70 degrees and I'm usually cold but in my suite I kept the thermostat on 68 and it seemed to still be somewhat hot. The thermometer said 68 but I have a feeling it's false and it was more like 74.

Plus: All staff were super friendly. Beach was right out side of the hotel which was convenient for our young family.

Minus: N/A

Plus: At first was disappointed at not having an ocean view but ended up loving the "city" view - especially at night.

Minus: Too many children at every pool. They need an adult only pool or section of a pool. (And we were there during school - will be even worse when school is out).

Minus: It wasn't worth the price. Too many people for the facilities, not enough staff. And crap service. Would not recommend i booked for the pool but it soo over crowded can barely move. Not worth it.

Plus: We loved everything, the view from our 2bed apartment was amazing. The kids loved Camp Penguin and the pools especially paradise pool.

Minus: Very crowded pool areas, many guests hold pool lounges for hours without using them.

Plus: Great lagoon and pools. Pretty central but a walk is needed to get more central. Lively at night which was nice. Great staff...very helpful and friendly.

Minus: Food at cafe near Tropics was subpar. Wish there were more servers around pools and the ability for some service at the Lagoon. All else was wonderful!