Actor Hotel Budapest

Staff is helpful. Rooms are clean and the upgraded room was very nice. Didn't see the 'normal' rooms. Location is OK, but it is rather hard to find. They had given our rooms away (a bus tour arrived with extra people!) and we were very upset but they provided good service and compensated well with extras that were nice and valuable too. Nice people. Older hotel but it has been renovated.

Plus: People tried hard to provide good service. The upgraded room we got was great. The location is OK too, easy access to Metro and tram (5-10 min walk).

Minus: A tour bus which arrived before us had too many people and they gave our rooms away the first night! They were helpful and provided a room in an alternative hotel, an upgraded room, transportation extras, and a boat cruise to compensate. It was OK.