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The room was cleaned every day and fresh towels given; the pool area and terrace was always clean and very comfortable to lye out on; when a group of young people came to stay they were spoken to firmly about keeping the noise down around the pool area and they seemed to have obeyed these rules; the beach was across the road and also the satellite t.v and air conditioning in the room. I didn't like the fact the sheets weren't changed until 5 days into our stay; the food was only average and the same foods were served every day with the exception of the meat being changed to fish and vice versa; also the walls are fairly thin and bedrooms are all side by side, there was a little noise at night time up until 12 o clock when things settled down better;
It was very close to the beach which was excellent We didn't get a great welcome when we arrived, receptionist wasn't.t very friendly (maybe she'd had a bad day). The hotel was clean but very basic if not a bit run down, could do with a refurb
Location of hotel Tired and dated decor and furnishings.Dark and unwelcoming reception
meals were very good dineing room staff couldnt have been better rooms were spotless no hairdryers blond girl at recepction was on the rude side and the barmaid with short blond hair sour and wouldnt even chack a smile felt she didnt want to be there at all
location of hotel to beach,bus stop outside hotel €1.45 to cambrils centre,food was excellent,staff always cleaning.swimming pool massive. colour of decor in rooms.
The location was great - on beach front, with a large swimming pool. Extras like safety box hire and internet usage were costly.
No, had a lovely time will come back again.
Location, staff was very helpful and nice, always ready to help. The beds were not very confortable.
The location is one of the best in area. The hotel is situated between Salou and Cambrils in quiet neighbourhood, just few yards from the beach. Far from noisy Salou, but in a walking distance from nice restaurants and shops in Cambrils. Good selection of breakfast food, everything was tasty. Hotel rooms look a little bit tired. You can clearly see that the rooms didn't go through a proper revamp in the last 5 years.
The hotel is on a lovely beach in a wonderful town for a family holiday. It did not offer any thing like 4 star service or standards in reception,food presentation, or providing any information about the local area or wider area for excursions etc.
the location next to the beach was great,easy transport with bus or taxi to town and other locations. the hotel looked a bit tired indoors and did not live op to 4 stars,only really 3 stars.It was very much a hotel for families with young children,and there was no organized activities for teenagers.
Location, sea view
nothing at all no soap or shampoo in bathroom,towels that were thin and a hundred years old
Location of hotel beside the beach was great. Very nice pool area. The staff are very friendly and helpful. Breakfast buffet has a fantasic choice to suit all tastes. Bus stop right outside hotel is very convenient for travelling to nearby towns and Portaventura theme park. Bedrooms are more 3star than 4star, a bit of modernisation required,although the room was clean. Plenty of tv channels, but no english speaking ones.
The bed and pillows where very hard
Läget var underbart, trevlig personal som gav god service och bra frukostbuffé. Mycket prisvärt. Hotellet låg i ett ganska lugt område. Fantanstiskt med havet som granne. Ganska lyhört ut till korridåren, städningen av badrummet var inte lika noga som rummet, polområdet var trångt med många solstolar bredvid varandra. Hotellet var enormt så det var mycket folk i frukostbuffén. En lugn semesterfrukost var det inte tal om.
Priset, läget och en fantastisk frukost. Nej
Trevlig personal, bra mat, handicapvänlig pool med "stolhiss"i och ur poolen. Något lyhört
bra läge. mycket prisvärt sensäsongpris. I rumspris ingick en heltäckande frukost. Kan varmt rekommenderas.
Hotellet var prisvärt
Personalen var mycket serviceminded och jobbade hela tiden för att vi skulle få en så bra vistelse som möjligt. Rummet städades varje dag och var rent och fräscht. Det var aktiviteter för barnen och underhållning varje dag. Maten var varierad och det gick alltid att hitta något man tyckte var gott. Vi kunde följa underhållningen direkt från vår balkong, vilket var bra då vi har småbarn. Det fanns två stora bassänger som vi utnyttjade mycket. Vattnet var fräscht och badvakterna aktiva med sina visselpipor när någon gjorde fel. Det var tryggt. Kort sagt, vistelsen var mycket prisvärd och vi fick mycket för pengarna. Bara maten var ju värd nästan hela kostnaden! Hotellet låg nära ParkAventura och vattenland där vi tillbringade flera roliga dag Personalen informerade oss inte om nycklar till säkerhetsskåp och barskåp samt att vi behövde hämta ut en fjärrkontroll till TVn. Vi läste oss dock till detta i en broschyr så det löste sig. Dubbelsängen var mycket hård (extrasängarna bättre) och rummet trångt, men det funkade eftersom vi bara sov där. Rummet var lyhört, men grannarna var inte störande. Det var en större väg på ena sidan av hotellet, men vi stördes inte nämnvärt (trots ljudkänslighet). Underhållningen (som var på B-nivå) pågick till kl. 24.00 varje kväll och ville man sova tidigare var det svårt för ljudet var högt. Maten hade en tydlig engelsk tocuh, formodligen eftersom 99 % av gästerna var engelsmän som åkte charter med Frist Choice. Synd att det inte var tapas.
Personalen var mycket revlig och serviceinriktad. Rummen rymliga och välstädade. Vi hade halvpension och såväl frukost som middag höll bra kvalitet. Läget på hotellet var bra, endast 7-8 minuters lätt promenad till strand/shopping. Hotellet är lyhört!
Hårda sängar. Var det fjädrar i madrassen?
Bra läge. Gångavstånd till Port Adventura,härlig utsikt från Solariet/Jacuzz. Gångavstånd till playan. Mycket prisvärt Mycket lekande/ springande barn I baren sent kvällstid, hög ljudnivå .
Trevligt mottagande ,mycket bra middag och frukost trevlig hovmastare med personal imatsalen.Bra mojlighet for bil garage!Vi aterkommer!!
Nice Hotel, large comfortable room, nice pool, great restraunt food and friendly staff. Great Hotel for families. The Hotel was too far away from everything unless you have a car or want to just relax around the hotel, 20 euros in a taxi into cambrils or salou which was ok but it is not possible to walk anywhere. The hotel is right next to the motorway and there are no footpaths..
Large comfortable and quiet room. Staff were extremely helpful and quick to respond to requests. Lovely grounds behind the hotel. Restaurant a little expensive. Unfortunately the hotel although 4 star is right on the roadside, so location a little offputting.
The room was excellent, superb bathroom, reception staff were very friendly, didn't use any of the facilities. Breakfst could have been better.
The restaurant staff were friendly and the gardens were pretty, but nothing else came near normal 4 star standards. Without doubt a good 3 star hotel. Complete lack of service as hardly any staff visible. Terrible service (when it existed) from bar. Breakfast had little choice and is taken in a part of the lobby. Room nice, but needed some refurbishment and shower was just for rinsing - not for standing under. Restaurant was its saving grace as staff professional and friendly, but expensive and food nothing special.
The comfort and cleaniness of the room and the very comfortable bed Proximity to busy road
Rooms, Restaurant,Gardens and Pool New road cuts through former grounds at front of hotel.Fortunately rooms and facilities face on to gardens at back so road not intrusive. There will be new access to hotel when roadworks complete.
Excellent hotel ! 4 stars well deserved. Very quiet at night. Lovely king size rooms with giant beds. Don't miss the restaurant of the hotel as it is also excellent. Free private underground parking with direct access to the room is a big plus.
The friendly reception was just wonderful and the dining room staff were most courteous
Food was excellent with Buffet Breakfast and eveing meal. Nightly entertainment was enjoyable. Location was perfect close to beach and Supermarket with both Salou and Cambrils Train Stations nearby making it easy to use Barcelona Airport. Kids Club was great for my two yong children
Pool Area was lovely and and proximity to beach were good. Breakfast and dinner were fine. The beds were very uncomfortable. Air conditioning was controlled by the hotel and ineffective. There was mould on the ceiling and the bathroom door was difficult to shut. To use the safe in the room we had to pay extra which is ridiculous. The hotel is not actually in the town of cambrils it is 3.5k away and is actually closer to Salou.
It was great value for money & the hotel was very clean. Would go back there again. There was a train line right behind our room & trains come and go all hours during the night
The hotel has a nice location between Salou and Cambrils, very close to the beach. We took long walks on the beach to both Salou and/or Cambrils. Great food (we had full boarding) and also great Rioja wine and very cheap. Nice pool also. We had a room on the first floor facing the pool (as requested during booking) and some evenings it was prety noisy (when they had live music) until 23:30 - 23:45 and it was not possible to sleep, but this was not a big problem as we ejoyed the music with a galss of Rioja on the hotel terace next to the pool.
location was magic, good selection of food, meal times great, Some staff were unfriendly, noise on the corridor and at the hotel entrance late at night and early morning, I didnt see any signs telling residents to have regard for their fellow residents. It seemed to me that nobody really cared about this, I would have thought that perhaps between eleven pm and 7am should be a time for reduced noise. Do Taxis need to actually drive to the main entrance late in the evening, doors banging ect.could they not drop their passengers off on the street outside, ??
During the night always a bad smell in the bathroom
Its only 50metres to the Beach,the bus passes just outside the door,to Barcalona or Cambrills..The Hotel caters for all ages ,from tots to grandads. The Bar closes at 12 O'Clock,/cant complain though the drink is cheap!
The Food was second to none!! Catered for everyone, and i would be very surprised if it didn;t suit all tastes!!
Its proximity to beach and excellent location for walking and cycling. Very reasonably priced. nothing
Room was clean & reasonable size, pool area all very good but no life guard on duty, location good and within walking distance near to centre. We only stayed one night and it was clear the hotel was running down for the end of the season and breakfast selection on the poor side.
Friendly staff. Easy access. No x-tras for my 1-year-old. Strange smell, and noisy.
att vi fick mycket som t ex gratis inträde i aquaparken och i park portaventura ingenting
Det fanns oftast något att göra, staden Salou som dessutom har öppet i alla affärer och restauranger ligger en 20 minuters prromenad från hotellet. Det enda problemet ibland var kommunikationen då vissa hade väldigt svårt för engelska. Om man vill ta det lugnt på rummet på kvällen är det viktigt att vara lite förberedd på att hotellet inte har så bra utbud gällande TV:n. Många kanaler var dubbade till antingen tyska eller spanska och övrigt fanns det endast 2 engelska kanaler som inte hade så bra mottagning.
nice balcony, good location. v good breakfast pool v ery small
checked in then later on in the evening told I had to pay in advance never had this before in any hotel why wasn't I told at check in.
Very friendly staff, good location
reasonable price, the staff was always cheerfull, in 5 min distance to the beach, clean and pretty large room.
I only stayed for two nights, but found the hotel to be more than adequately comfortable and welcoming. The buffet breakfast was excellent.
Vi är en familj med 2 vuxna och 2 barn (11 och 14 år) som ville besöka PortAventura Park. Eftersom det var lågsäsong kunde vi bo fantastiskt billigt på detta temahotell för endast 175 EUR (50% av ord pris)! I priset av en hotellnatt ingick två dagars inträde till parken, inkl expresspass till några av de häftigaster attraktionerna. Detta var jättebra eftersom det är till dem det är längst köer. Vattenlandet hade dock stängt för säsongen när vi var där. Hotellet har jättebra läge med direkt ingång till parken så ungarna kan springa in och ut som de vill med sina entrépass. Hotellets tema är Wilda Western och är uppbygd som en liten stad med bra (men dyra) restauranger och fina poolområden. Jättestor och fin frukostbuffé! Kan nog vara helt hysterisk under högsäsong, skulle inte åka hit då med våra barn... Massor med stojande småbarn och höga ljudnivåer. Anläggningen är väldig stor, men under lågsäsong helt ok.
Bra läge. Skönt med luftkonditioneringen. Hotellet höll inte riktigt den standarden som man fick uppfattning om efter att läst och sett samtliga bilder, till skillnad från många övriga hotell i Spanien som ofta lever upp till de uppfattningar och förväntningar man skapar inför hotell-vistelsen.
Hotellet hade fint centralt läge.
friendly and helpful staff ;location to theme park; mini disco for kids in evening the pool outside was too cold
It was clean and we was always able to get sun beds,but some needed repairing. No
Good position for Portaventura and the beach/restaurants in Salou. Lots of shops nearby
Great hotel near to facilitiies food great had a lovely stay till we were checking out We were treated terribly at checkout by the reception staff and manager. Our visa had authorsied with our own bank when they put the payment through but was coming up declined on their end. They would not accept this and wanted us to pay twice and would not let us go. We missed our taxi for te airport. The payment gave us problems as we had only 100 euro on us and no pin for the card. We pleaded with them to let us go. The manager said that we would have to call family to get the money to go. We eventually promised to send te money by credit transfer when we got back to Ireland. Our bank has given us an authorisation number for the transaction. We were very upset when we left the hotel. They took copies of our passports. We will nopt be going back there
location, swimming pool was amazing and rooms were big the buffet dinner was crap.... some of the worst food i have ever tasted
Life guard around the pool at all times when people were swimming. Ask reception for anything they were always eager to help. Have now stayed at this hotel 3 times in the last 5years and probably will again in the future. Entertainment every evening if you stayed in that night and always a good selection of food.
Good size room for the 3 of us. No, nothing, it was a good experience.
large spacious rooms, good variety of food at meal times. We arrived about midnight at the hotel and found that a lovely cold buffet and water was laid out in the dining room for us - most appreciated after a long day. there was not enough coffee dispensers in the dining room and this resulted in long queues for coffee etc.
the outdoor swimming pool, the ping pong table, the billiard and the size of the room. Staff at the restaurant and the lady at the bar were very nice. The rooms are very basic and were not well cleaned when we arrived, and when we made our booking we asked a few things that obviously they never read or did not take into consideration. Some staff were really not nice and that's a pity because most of them were nice and it puts the overall evaluation down. I also didn't like the fact that there is a minibar but you need to pay to just use it. I had no idea and i brought medicines with me that should be placed in the fridge and i found it really unfair. The turkish bath was not working on the first day.
Breakfast is ok. Food at dinner time is terrible.
the breakfast was amazing!!! there was so much to choose from and all great fresh food. the buffet dinner also looked really good but we didnt get a chance to try it.the staff were friendly, they also have a spa/beauty and gym which was quite handy. the only thing i could fault them on is most of the staff spoke very little english, but we did get by fine, just was surprised in such a touristic city!
Spacious rooms, good location. Some of the members of the staff showed incompetence. The hotel charges 5 euro per day for the safe box. The hotel does have a parking which is impossible to book in advance.
very private, very clean , good location. just a minor thing bacon egg sausage did go cold quickly in the heated container.
A very relaxed atmosphere The dinner options are not very good
Fantastic rooms with internet
Location, value for money price for 4 star and facilities no coffee or tea facilities in room but suppose you don't need in Spain. And also heated pool was V cold
We had a relaxing time, in a good location. The hotel is well finished with all the amenities we wanted.
Location was perfect,quiet but close enough to restaurants and nightlife Nothing to complain about
The hotel was very clean, modern and comfortable and had a good range of facilities.
we always book Magnolia if it's no space in Puertaventura hotel it is our 10 time stay ther.......... nothing