Flyg till Barcelona Barcelona-El Prat

Plus: "Free food, relatively spacious"
Minus: "more food!!! REEE!!!"

Minus: "Nada, I slept through this leg and the staff let me be."

Plus: "About as good as they come."
Minus: "Nothing."

Plus: "The meals were awesome, flight great!"

Plus: "Crew as usual very kind"
Minus: "They put me on stand by because flight was overbooked"

Plus: "The boarding process was much easier and faster. No delayed flights."
Minus: "I used the laboratory before takeoff as I was one of the first people on the plane and I forgot to go before I boarded. The hand soap container was empty and I had to tell one of the crew. Shouldn’t that have been taken care of before boarding passengers?"

Plus: "Outstanding service by the crew."
Minus: "Seats in economy area little cramped"

Plus: "The crew"
Minus: "Boarding by rows and not like cows all at one time"

Minus: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Plus: "Spacious seating available/ snack/staff"
Minus: "No entainment"

Plus: "All operations a-ok"

Plus: "flight was totally fine. Thanks to Swiss hotline, they could find my booking and send me the documents some hours before take off."
Minus: "Kayak has asked for my e-mail and phone number which I provided but never received any order confirmation. Finally it seemed that my flight was never booked. Unluckily Kayak did not forward my contact details to the other brookers in between and definitely not to Swiss. Never Kayak again."

Plus: "Good crew and despite the short flight we even got a sandwich which was great after a long day"
Minus: "No entertainment but short flight"

Plus: "Smooth ride, most of the crew was very welcoming"
Minus: "Some crew not so friendly. I was surprised we received dinner immediately but nothing again until breakfast box upon landing. It would’ve been nice to have a snack in between"

Plus: "the crew was great."
Minus: "they asked us to check in our carry-on because the plane was full.I had important papers so I had to explain my situation. I hate confrontation so I felt anxious and I'm already an anxious flier. I feel that this should only pertain to people with larger carry-on. my was below the average size."

Plus: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Minus: "Again / wish all airlines had more comfortable seating in economy clas"

Plus: "Left on time. Quick flight."

Plus: "Tasty lunch with good service in business class. Modern comfortable plane."
Minus: "Flight delayed by a few minutes."

Plus: "On time, friendly and incredibly efficient. Runs just like trains, just at a higher elevation!"
Minus: "For the home of Emmentaler I expected a bit more taste from the cheese sandwich."

Minus: "2.5 hour delay, missed connection, arrived more than 5 hours after originally planned. Entertainment system did not function. Crew did not collect garbage/unused items prior to landing and I was holding garbage in my hands during landing (and some spilled on my lap)."

Plus: "The crew and flight"
Minus: "No airconditioning while waiting on the shuttle bus to the plane"

Plus: "Good seats for my wife and i: window and aisle seat"
Minus: "Only glass of water free...coffee is 3.50"

Plus: "good flight didn’t have any problems"

Minus: "К сажалению,мне испортили отпуск. Был утеряны мой багаж. Я вынуждена 3 день ходить по магазинам и тратить свое время на отдых,покупая необходимые вещи,те, что необходимо для отдыха. Я потеряла три дня отдыха. И до сих пор я дожидаясь , сижу в квартире и не знаю когда он прибудет. Я крайне не довольна To the planting, I was spoiled vacation. My luggage was lost. I have to go shopping for 3 days and spend my time on vacation, buying the necessary things, those that are necessary for recreation. I lost three days of rest. And so far I'm waiting, sitting in the apartment and I do not know when he will arrive. I am extremely unhappy"

Plus: "The breakfast quiche was a pleasant surprise. Crew was very welcoming and professional."
Minus: "I was surprised to be charged for 1 piece of checked baggage. I was never informed I would be required to pay for 1 piece of checked baggage. I would have paid ahead of time, had I known. I tried to check-in online but was denied access to my ticket because Swiss Air thought I might be a robot. I kept following instructions for positive access but after about 10 attempts I quit. Very irritating!"

Plus: "Punctuality, onboard service and the food served were all very good. Their app is very practical, no need to go to the counter except for dispatch of luggage."

Plus: "They waited for us. We came in late and had to connect to this flight and they waited the 10 min for me and 8 other passengers. Very grateful for that. Service and food was amazing!"
Minus: "Nothing."

Plus: "movies choices were good, the crew was awesome, boarding was meh, but for NBO not bad"
Minus: "paid extra for the seats with more leg room and the amount of leg room I had was concerning in terms of what a regular seat may have looked like. I'm not even that tall, but when the woman in front of me reclined, I was pinned in my seat. Luckily I'm double jointed."

Plus: "Dry. I’ve food and really felt pampered"
Minus: "I paid extra for economy plus with extra legroom and a seat that reclined more - waste of money - the seats were extremely uncomfortable!"

Plus: "The airline crews politeness & courteous comfortable seating were helpful on meal selection."

Plus: "Flight is conformable.. Crew was fine."
Minus: "they did not put our special meal request for the 1st leg of our journey .. it was only 2.5 hours flight.. so its okay,.. but generally not a good thing...experience at the Zurich airport was not good. They checked our passports 3 times before we got to our gate. Swiss airlines should account for these things when they give options for the connections. we had about and hour and half layover and did not even have time to have coffee or anything before a 9+ hour flight. We just ran from one flight to another and barely made to our flight.."

Plus: "Service was great staff very attentive food was good and crew makes sure you are never hungry or thristy"
Minus: "It was a 11 hour flight and coach seats too small to sleep"

Plus: "I was concerned the connections would be too tight but it worked out great!"

Plus: "Thank you for the sandwich!"
Minus: "Nothing!"

Plus: "The new aircraft"
Minus: "Lavatory wasn't clean enough"

Plus: "I had a super-short connection from Stockholm at Zurich (going to JFK), and I just assumed I'd have to be rebooted, but they held the plane for all of us! Entertainment was excellent, service was great - I really like the food, although I don't eat well on flights. Comfortable - I slept for a few hours. Really great experience (until I hit customs in JFK, but SwissAir has no influence on that :) )"

Plus: "Good crew and clean plane"

Plus: "Professional, courteous, friendly, timely service."
Minus: "Did not have to do with the airline itself, there were many many families with many, many screaming babies the entire flight."

Plus: "The crew on board was kind and polite when they had to deliver bad news"
Minus: "2 hour delay due to a morning delay at Barcelona, although that seemed odd. The delay was known early that morning. Flight from Barcelona to Zurich doesn't take long. Seems they could have rerouted, or at least sent an email or some notification. Also, the boarding staff at Zurich is rude and random about whom they let onboard with larger luggage or not. They held some people but not others. Middle seats have metal polls, making legroom awkward."

Plus: "Everything ran like clockwork"

Plus: "Crew was amazing. So patient and accommodating, even when passengers were a bit impatient. Cabin was clean, and it was good to have blankets and pillow on a long flight."
Minus: "Boarding was a bit chaotic. Food was okay but not substantial. Comfort was terrible in my seat - for some reason I had a seat with a metal box underneath so I could not stretch my legs. And the fellow next to me, in the middle, was over 6 feet and was VERY uncomfortable, even though he had legroom. There were good options for entertainment, but it was unreliable and had to be restarted once. Also, the screen was terrible quality and I could not see no matter how I adjust the screen angle or the light."

Plus: "The staff was courteous and pleasant"
Minus: "The exit seats were extremely cold, I had to put on my jacket gloves hat and ablanket Didn't eat dinner, breakfast was all sweet things"

Minus: "When I booked the flight I thought it was El Al so I did not order kosher food (as all El Al food is kosher). I only found out later that it was Swiss Air and I was unable to get a kosher meal."

Plus: "Good seats - comfortable Attentive service"
Minus: "Found my business class seat given away to a lady with a dog. Mine was window but with extra table next to aisle. She had aisle seat but with exactly the same configuration. Idea was she would place the dog on the table space next to her seat. It would be exactly the same for both seats. Do not know what they were thinking. There were other business class seats on the other side that had the table space ext to the window away from the aisle. That would make sense for the lady with dog. Business class was full and I was the last to get on, 45 minute connection in Zurich from terminal A to E, my seat was given. But as I objected, they moved the dog lady and gave me back my seat. But they never asked a person in the seat that would have made sense to give her to trade seats."

Plus: "Personal och Kapten var lugna och trevliga"
Minus: "Allt annat. Fick vänta 2 timmar ombord flyg utan AC (35 grader varmt?) innan besked kom att planet ej var flygdugligt. Sen fick vi vänta ytterligare 1 timme ombord i värmen helt ohyggligt när folk börjar oroa sig för konsekvenserna etc det var ju uppenbart ingen skulle komma ut amma kväll (efter midnatt). När väl ute fanns bara 1 service desk till hela planet, jag kunde åka hem och sova och skita i vouchers men de som behövde hotell lär ha väntat halva natten. Det enda som var ok var att de svarade snabbt på telefon följande morgon - men meddelade inte som man sagt den nya bokningen via sms eller mail!"

Plus: "The thing I liked most was being offered water routinely. I think I had the options to have a glass of water six times on my flight. For some reason flying really dries me out - so I really appreciated that. The seats were more spacious than the average flights I take. There were lots of movie options. There was more than enough space in the overhead compartment. I"

Plus: "The new 777-300 is great. besides the disorganized boarding, everything else was great!"

Minus: "Once again, my flight was late. Four out of the last five trips to Barcelona Swiss had a significant delay (longer than the duration of the trip itself) on at least one of the segments. It's getting a bit hard to believe actually."

Plus: "Nicer plane, on time"

Plus: "Great, patient crew!"

Plus: "Getting put in a German Airport jail and being yelled at by men with sub machine guns for being a US Citizen and nothing more."
Minus: "United Airlines knew the border was closed and told me since I was only transferring, I’d be fine. It wasn’t fine and I was detained and sent back. Inexcusable"

Plus: "Bra anslutning"
Minus: "Försrnad start från Arlanda gjorde att man knappt han med nästa flyg. Det som inte funkar då är att bagaget kom inte med andra flyg. Sitter man här i Prague utan ombyte och vinterjacka som checkades in med väskan eftersom man blev ombed at på grund av fullsatt plan checka in sitt handbagage vid gaten innan man skulle kliva ombord. Ingen direkt ursäkt och inte det minsta fundering om att erbjudas möjlighet att anskaffa någon vinter jacka. Inte bra."

Plus: "Trevlig och proffsig besättning"
Minus: "En timmes försening."

Plus: "Inte mycket"
Minus: "Hårda stolar, riktigt dålig mat, torra bröd, dålig ombordstigning"

Plus: "Entertainment monitors were in good shape and responsive. Selection was not bad."

Minus: "Lufthansa is a bad airline. They are always late. Their service sucks."

Minus: "Dem måste ändra tiden"

Minus: "Flyg stå still gör an och half timma I Frankfurt"

Plus: "Nothing really of note. The plane was pretty basic and unexxceptional, but that was expected for the price."

Minus: "Giving economy seats with the middle seat empty does not make it business class. Very uncomfortable seats. No recline and very hard."

Plus: "Efficient, on time, and the experienced air crew did well with a wicked wind shear at takeoff."
Minus: "No movie, no passenger loading from the rear."

Minus: "The flight was delayed several times and we were kept waiting at the gate without knowing when exactly we will leave."

Minus: "Too high price tickey and had to buy luggage"

Plus: "Nothing"
Minus: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Plus: "The cheese sandwich was good."
Minus: "Flight left late. Airport employees weren't helpful. The plane was hot."

Plus: "Business class for great price but I’m tall and not much extra legroom"

Minus: "N/A"

Plus: "Flight went well except for boarding"
Minus: "Had to stand up for 30 min for glass doors to let us in to the boarding area in Stockholm"

Plus: "It was totally bad experience due to cancellations of the flights which I already booked to SJC airport in CA. The first confirmed Lufthansa flights No: LH 1305/ LH 488 ISTANBUL to SAN JOSE via FRANKFURT were cancelled. Then my family in USA contacted the airline and agreed about FLIGHT TK 005 / UA 1883: IST-ORD-SJC. At the checking counter in Atatürk Airport I got the last shock of being Lufthansa didn’t issue a ticket for the flight and the time was running fast and l had no contact neither with my family nor anybody else at the airport therefore i had to purchase a ticket to SFO via Frankfurt. In another word it was very bad experience."

Minus: "Lufthansa has a horrible website. I wanted to check in online but I had to no reservation or ticket number is provided so I had to go to my old reservations to find it. .Next I wanted to pay for my luggage online but there was no link given. It says you can do it cheaper on Lufthansa.com but I could not find where you can actually do that. All in all spend 30 minutes with no result. Had to pay at check in $44 instead of $27. And it was just one of many other problems and inconveniences with their website."

Minus: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Plus: "The crew was nice"
Minus: "The boarding process and the fees"

Minus: "The gate was moved three times."

Minus: "It was a different way later flight"

Plus: "Everything."

Plus: "Nothing."
Minus: "Having to wait 3 hours to catch the next plane. Also Frankfurt airport takes too long to get from one place to another- it’s a maze and there are too many slow checkpoints for connecting flights."

Minus: "Crew was nice, but big push to check-in carry-on. There was in fact plenty of room in overhead bin"

Plus: "The Asian man speaking English (had a badge with the Korean flag as well as the one representing Hong Hong - HE is First Class!!!"
Minus: "The passengers from China behaving like animals"

Plus: "The business class area was spacious"
Minus: "Crew is too curt... they could use a little more smile"

Minus: "2 hours delay on a 1 hour flight."

Minus: "My bag did not make the connection. Had to make a claim and was told it would be on the next flight arriving at 12:30 PM. I did not receive it until 10:00 PM at our lodging."

Plus: "Comfortable and clean planes. Flight was on time. Free drink!"
Minus: "Check in with checked baggage required an agent. As with almost every flight in Europe, boarding was chaotic, not following zones, priority or people requiring assistance/gate agents did not enforce the boarding rules."

Plus: "Great flight crew, very friendly. Was just slightly alarmed that my friends and I never once had to show ID or passport to get onto the plane, especially given the current turmoil in europe. otherwise, enjoyed the flight and will fly more"

Plus: "Roomy seats and good space between rows. Didn't have the feel of being on a cattle car like most flights in the US"
Minus: "Boarding process. Felt like a mad dash just to scan your boarding pass."

Plus: "Everything"
Minus: "Nothing"

Plus: "Upgrade!"
Minus: "Boarding a blitz chaotic"

Minus: "We departed late from Stockholm and then had to do a fly around when we approached Frankfurt because there was debris on the runway. We nearly missed our connection because of the delays."

Plus: "Smaller plane was more comfortable than the A380 that took me to Frankfort.."
Minus: "The cheese sandwich was awful."

Plus: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Minus: "Seats in business class were the most uncomfortable I have ever experienced :(((("

Plus: "Left on time"
Minus: "Full plane"

Plus: "In Los Angeles, excelent service in counter, and all flight on time and confort, good service on board."

Minus: "Plane transfer and customs at Frankfort were the worst I have ever encountered. Had to go so far between the two gates that had the flight from Seattle not been 30 minutes early and the plane to Barcelona posted as 10 minutes later than originally stated, we would have missed the connecting flight."

Plus: "Bra personal , bra boarding"
Minus: "Inget Wifi på planet, Maten var lite väl enkel för BusinessClass samma säten som i monkeyclass"

Minus: "Planet var trasigt"

Plus: "On time"

Minus: "Flight attendants were rude, inattentive, and unhelpful. Made us put both carry-ons under our seats while other people had both carry-ons in overheads. Super uncomfortable flight and terrible experience."

Plus: "Great crew, smooth flight, enough leg room, but no reclining seats"

Plus: "Crew was nice, doing the best they could under the circumstances."
Minus: "Awful food, small seats. Exactly same as economy."

Plus: "Smooth flight. No complaints"
Minus: "No complaints."

Plus: "Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!"
Minus: "Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM"

Minus: "When its rain we shouldn’t walk to the air plain"

Plus: "The socks offered in business were comfortable and nice looking. The red wine was good."
Minus: "The food was just average and the seat not too comfortable"

Minus: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Plus: "Almost everything, especially the crew."
Minus: "Don’t feel like anything should be better to be honest"

Plus: "Great crew."
Minus: "Ran out of business class meal. Substituted a Econ class."

Minus: "Incheckningen var långsam och kaosartat och markpersonalen var inte kul vid ombordstigning men det är ju inte KMLs fel"

Minus: "Fix the damn KIOSKS at Vienna!"

Minus: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Minus: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plus: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Minus: "Everything was very good."

Plus: "Crew was very engaging and service was good."
Minus: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Plus: "Food, entertainment and crew was exceptionally friendly."
Minus: "Seats not great for such a long flight."

Plus: "Nothing special, neither good nor bad."
Minus: "Despite not being cheap food/water only available for purchase."

Plus: "Nothing!"
Minus: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Plus: "Like the overall KLM experience"
Minus: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Minus: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plus: "The crew!!"

Plus: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Minus: "tough to sit on a plane for 9.5 hours"

Minus: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Plus: "Gaps between seats are very narrow."
Minus: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plus: "Gaps between seats are very narrow."
Minus: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plus: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Minus: "I would have to dream something up."

Minus: "old screens and entertainment system leg room to small"

Plus: "Very friendly and helpful crew."

Minus: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plus: "Everything was clean and well organized."
Minus: "The flight was delayed 1 1/2 hours."

Plus: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plus: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Minus: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Plus: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Minus: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Minus: "Flight departed 35 minutes late"

Plus: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Minus: "Can't think of anything."

Plus: "Great on board service from a very professional crew."
Minus: "Can't think of a thing."

Minus: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Minus: "Boarding was confusing and disorganized"

Plus: "Everything is top notch for an airline company."
Minus: "Nothing.... I enjoyed every moment of the flight."

Plus: "I got some rest"
Minus: "unable to charge my phone or watch movies"

Plus: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Minus: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plus: "Food was good and crew members were very nice"
Minus: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."

Minus: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Plus: "Bording was good and general flight ok"
Minus: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Minus: "Delayed!"

Minus: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plus: "Very friendly staff"

Plus: "Inget speciellt positivt att anmärka"
Minus: "Att trots att dom visste exakt vems bagage som saknades så kunde ingen informera om detta förrän bagagebandet stängdes 30 minuter efter ankomst. Att KLM hade skickat ett mail till mig med informationen var ju en uppsida, men på ryska och 16 minuter efter ankomst."

Plus: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Minus: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Minus: "OLD OLD plane with hard seats and tiny screens"

Plus: "Easy airport business"

Plus: "The staff was fast and curteous."
Minus: "There is not anything to complain about besides the usual discomfort of travel."

Minus: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Plus: "Flight was fine...."
Minus: "....but departure wa delayed over an hour"

Plus: "Check in was so easy."

Plus: "Crew was amazing, flight was on time, and entertainment was available."

Plus: "Crew was business only."
Minus: "More engaged crew. The"

Plus: "Nothing."
Minus: "Checked bags left behind, no food, no drink."

Minus: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Plus: "SAS does it right with entertainment and food."

Minus: "Det fanns bara ett alternativ för måltiden (om man inte förbeställde). De tidigare gånger jag har åkt med SAS (dock från JFK) har det alltid varit två alternativ för måltid (kött eller vegetarisk) , utan att förbeställa. Denna gång var det bara kött så slutade med att jag bara åt potatismos."

Plus: "Quick efficient boarding."
Minus: "A typical SAS flight. Coffee and water for free, food expensive. Rather limited leg room. No entertainment and wifi for pay."

Minus: "För kallt i kabinen. Ingen andra måltid."

Minus: "Landing was hard but that is always the case."

Plus: "Bekväma stolar, mycket plats för SAS GO, god mat, trevlig personal"
Minus: "Sen omstigning och inte jätte mycket att välja mellan filmerna. De borde sätta fler arbetare vid passkontroll innan man stiger på plan från Sverige till USA. Majoriteten av passagerarna var sena till planet vilket resulterade till ett senare flygavgång, 1) för att de öppnade passkontrollen sent och 2) för att det var inte tillräckligt med arbetare för att checka passen."

Plus: "Trevlig personal"
Minus: "Sen avgång, små stolar,"

Plus: "Trevlig personal och smidig ombordstigning etc"
Minus: "Gammal underhållning som knappt gick att använda Gick inte ens att använda vanliga hörlurar"

Plus: "Ok flight"
Minus: "Över 1h sen. Laos vid incheckning. När man vet att man är sen, fler i personal. SAS måste jobba med Swedavia vid ankommande. Ramper, passkontrollen, bagage, etc. Är en del av hela resan. Inget fungerade, inte ens taxi."

Plus: "Great food and service as always"

Minus: "Typical mediocre SAS quality. No bagage drop facility in Dublin -> tedious check-in Disorganised boarding -> slow Arrival more than 1 hour behind schedule Bagage delivery in CPH after 45 min -> additional delay"

Plus: "Det mesta var bra trevlig personal, hyfsat med benplats i de nya kärnorna och frukosten var bra den med."
Minus: "Avsaknad av underhållning, inget av vikt dock."

Plus: "Trevlig crew på planet. Vi landade i tid"
Minus: "Trånga säten på SAS gamla plan."

Plus: "Efficient boarding process."
Minus: "Seats super uncomfortable, no food for a 3.5 hr flight, just tea or coffee as free drink options."

Minus: "Flight delayed and we sat on tarmac for 2 hours"

Minus: "Placering av resesällskapet"

Minus: "Försening 1,5 timme"

Plus: "Aisle seat"
Minus: "Nothing was complimentary"

Plus: "One crew member was particularly nice and personable."
Minus: "We waited an hour in the plane before take-off and after boarding, during which time the crew deliberately filled the cabin icecold air thick with the highly toxic fumes from the deicing. I got a headache from it. Throughout the process the entertainment units were disabled, when they could have helped distract passengers from this ordeal. The food was disgusting. When the Danish government has repatedly bailed out SAS, it would make a lot more sense for everyone involved to have higher quality Danish products on board for the meals, especially for such things as dairy products."

Plus: "Excellent staff!"
Minus: "All airplanes are 2 Noisy. (Of course this is not the fault of SAS). I use noise canceling headphones that helps a lot. EBut the background noise level always strikes me as too much!"

Plus: "Good service, pleasant staff."

Plus: "För många spanjorer"

Plus: "Jal is the best airline"
Minus: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Plus: "Personalen var väldigt trevlig och professionell som vanligt.boardingen gick bra ."
Minus: "Sätena och avsaknaden av både underhållning och vifi."

Minus: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Plus: "Entertainment options"
Minus: "Super hot throughout flight. Had a 9 hour layover and the flight arrived after the gates closed so the only options for 12am-5am were wooden benches in random sketchy areas. Had to wait in line to wait to get in line to finally board the plane The food was two rolls ups three hours apart"

Plus: "Lika trevlig personal som alltid"
Minus: "Deras wifi är helt obrukbart jag kunde inte ens ladda ner mina mail."

Plus: "It was100 % flawless and I recommend the SAS airline to all. The airline staff is great and the food is good."
Minus: "As previously stated, I think the airline should do a better job in answering phone calls. If they do answer the phone (1-800-221-2350), they either put you on hold for a whole day or, if you leave your phone no. and name to have them call you back, they never do . I am not the only person who has this experience. It is too bad because if this continues, the airline will loose business and I would hate to see that. However, I still will use KAYAK"

Plus: "Direktflyg, trevlig besättning"
Minus: "Luktade illa från toaletterna. Stökiga barn som tyvärr sparkade in i stolsryggen (inte SAS fel men det bidrog till att den långa flygresan inte blev avkopplande) Minus att endast en dryck - ej alkohol - ingick under en 11-timmars flygresa"

Plus: "Nothing"
Minus: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Minus: "The SFO crew was not helpful at all. Upon check-in, the SFO to Copenhagen leg of the flight was 2.5 hours delayed. When I expressed concern to the SFO ground crew, they said "You'll be taken care of in Copenhagen" in a very dismissive manner. I noted that we would miss our connecting flight (Copenhagen to LHR) and that there wouldn't be another direct flight that day. The SFO crew member told me that I was wrong that there was another flight available (a 4:30 pm flight). I told her that that flight wasn't on the SAS website and she told me that I didn't know what I was talking about in a rude manner. When I arrived in Copenhagen, the ground crew informed me that there was not a 4:30 pm flight and there never was. To get to London, I had to be fly first to Frankfurt then to London on another airline. Overall, this delay cost me over 6 hours. Utterly unacceptable and will never fly SAS again."

Plus: "One included checked bag"
Minus: "We were being charged for bottled water and soda"

Plus: "It was a clean plane and entertainment was good."
Minus: "Crew wasn't nice unless you were Scandinavian. I asked questions about going into Stockholm for our long layover. How easy it was, etc. they were less than helpful. My daughter and I figured it out ourselves. Won't fly them on next trip. Air France or BA r better"

Minus: "When we booked there was no mention of paying for the checked in luggage. When we showed up at the airport we were told to pay the inflated $75 for each bag. It was ironic since it was 6am flight and the plane was half empty. It left a bad taste for us and we are not sure if it was kayak fault or sas."

Plus: "Overall excellent"

Minus: "Bag drop line was over 45 min. Only 2 attendants. Flight was late taking off. Baggage fee was outrageous. Site said 1 free bag, but that is carry on only. Checked bag was €70!!!! The flight was only $85."

Plus: "Besättningen var fantastisk på denna resa. Alla vi som flög i SAS plus blev ordentligt ompysslade"
Minus: "Stolarna är något trånga."

Plus: "People were nice"
Minus: "They charged me 60 pounds to check my bag after I checked my bag in online. When I got to the airport, they told me I had a bag on my connecting flight from Copenhagen to Helsinki but not on my flight to Copenhagen from LHR. At the airport I was charged 60 pounds for a small bag. Crazy! Completely unreasonable. Never flying SAS again if I can avoid it."

Plus: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Minus: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Plus: "The flight wasn't late and didn't crash."
Minus: "I paid for a business class ticket and was jammed in like a sardine no different than economy, then told "you get a lunch for free". Hundreds of dollars more for a $5.00 lunch is NOT why I booked business class!"

Minus: "I was charged 500 DKK (about $80) to check a single suitcase. I was assuming an allowance of one bag on an international flight - I guess I should have read the fine print. What was most annoying though is the fact that the bag didn't even make it to destination (on a direct flight, this is hard to accept)."

Plus: "hela upplevelsen var väldigt trevlig. allt från trevlig personal som pysslar om en, till sköna säten / "sängar""
Minus: "Den ena maträtten visade sig vara mera populär än den andra vilket resulterade i att den tog slut"

Plus: "Easy boarding"
Minus: "No food option, Drinks are not free(international flight), no toilet paper"

Plus: "Yeah Everything well organized"
Minus: "I believe so"

Minus: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Plus: "Crew memebers"
Minus: "Nothing"

Minus: "Thé qualité officielle the images"

Plus: "Åkte buissness class och allt var perfekt!"

Minus: "Gillar inte att man inte fick ta med sig kabinväska där jag hade datorn och annat värdefullt och ingen information om detta innan så man hade kunnat ta ut grejer ur väskan. Trångt på sittplatsen, helt enkelt ett skruttig flygplan"

Minus: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Minus: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Plus: "Crew was good, seat was not, it was freezing cold and one little blanket was inadequate!"
Minus: "Provide another blanket when needed, was wearing shorts and a short sleeve shirt."

Minus: "The craft is a bit old. Harsh landing."

Minus: "No entertainment facilities"

Minus: "Boarding clusterf..."

Minus: "Too much time spent at boarding. On luggage missing."

Plus: "Food"
Minus: "Entertainment"

Minus: "More water provided during the flight. Also, the second meal was not very good."

Minus: "Baggage check in was stressful"

Minus: "Not to be late ,and not to loose my luggege"

Plus: "The crew was amazingly helpful. My son was having some anxiety and they went out their way to make him comfortable. They were the best!"

Plus: "Air France personnel is always really helpful"
Minus: "Food and comfort in short haul are not the best - but the flight is short..."

Plus: "Air France has the best crews! They really go the extra mile."
Minus: "My skis were lost on the way to Riga and had to be delivered 2 days later to Vilnius. That said, the situation was handled very professionally."

Minus: "Food"

Plus: "Extremely hot the plane"

Minus: "Missed the flight due to late landing from earlier connection"

Minus: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plus: "Great service, decent food"
Minus: "There was no WiFi on the plane"

Plus: "Great service and food."
Minus: "Tv screen is resolution is to low. Hard to see details."

Plus: "Quiet! No noise-canceling earphones needed. Delicious food."

Plus: "Bra med lite att äta."
Minus: "Försenat flyg, fullt så att de tog handbagage och skickade ner."

Plus: "Everything!"

Plus: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Minus: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Plus: "Food and service was good and price was acceptable"
Minus: "Very long route"

Plus: "The plane arrived in New York smoothly"
Minus: "They lost my luggage and have no information as to where it is. It has been 3 days and no Information. There was only one meal for the flight and alcoholic beverages were not included."

Plus: "Fine for a 45-50 minute regional flight."
Minus: "Wouldn’t be great for long-haul flights."

Plus: "The food, entertainment, and service. Waited for me after almost missing my flight."
Minus: "Nothing."

Plus: "Speed, professionalism"
Minus: "Nothing"

Plus: "All was good we didn’t feel the time 9 hours passed easily"
Minus: "Nothing special"

Plus: "Personal tydlig med vika regler som gällde när "Belt On" är tänd."
Minus: "Många passagerare visar dålig hänsyn och står upp i passager utan att släppa fram personal eller medpssagerare"

Minus: "Ineffektivt och rörigt. Godtycklig hantering av vilket handbagage som fick tas med eller ej"

Plus: "Good service all around, personnel pleasant"
Minus: "Very difficult to find where to register with the flight but this is more tied to the way things are run by the airport"

Plus: "Always like Air France. They are in tune with keeping the traveler updated."
Minus: "Walked all over the terminal looking for signage for Croatia Airlines. Information services sent me to the right location, but it was marked Air France. I asked serval Air France employees for Croatia Air. None new that Air France was the CA carrier. Finally found one who bothered to look it up on her computer and low and behold, AF was the carrier!"

Minus: "Clean. Courtesy of staff on plane."

Plus: "The flight attendant was very nice to me. TV was very good. space was enough ."
Minus: "We had to pay for wi fi."

Plus: "The service and food were excellent plane was clean."
Minus: "No entertainment system"

Plus: "Flight arrived safely."
Minus: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Plus: "food was good, leg room was decent for economy"
Minus: "didn't have usb charging ports in the seats on one of the flights, in flight entertainment can improve."

Plus: "Cabin Crew and food selections were top notch"
Minus: "Seat configuration as a first class ticket was awful. Same configuration as economy class but by leaving the middle seat empty constituted first class. I'm 6'-1" and missed the legroom...."

Plus: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Plus: "Excellent choice of movies. Great service. Friendly crew."
Minus: "I requested a lacto-ovo vegetarian meal, which I received. However, it appears the meal was also vegan. Normally, that would be okay except one of the two standard meal choices was also vegetarian and seemed much better. Since I had selected lacto-ovo vegetarian, it seems I was not allowed to select the standard vegetarian option. Hard not to have cheese on an Air France flight - just saying :-)"

Plus: "Crew"
Minus: "No entertainment or usb plugsto charge."

Plus: "Kind, courteous, attentive crew. Smooth flight."