Flyg till Barcelona-El Prat

Plus: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Minus: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Minus: With the coronavirus breakout it was better if they pass disinfectant wipes especially before meals

Minus: Airline food could always be better. It wasn’t bad though.

Plus: Lufthansa is a great airline.

Minus: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Plus: The audacity of your gross negligence in a time of global pandemic.

Minus: Any semblance of social responsibility or ethical behavior.

Minus: Food, entertainment program, pillows and blankets would have been nice,

Minus: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Plus: I missed my flight.

Minus: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Minus: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plus: Vegetarian option of the food. Constant hydration

Minus: WiFi

Minus: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Plus: Seats very comfortable

Minus: Nothing

Minus: Internet speed is weak.

Plus: quality of plane

Minus: check in takes 30 minutes since my visa was in old passport

Plus: They were very nice! Always a smile, even after 10 hours with us!

Minus: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Minus: Food, entertainment program, pillows and blankets would have been nice,

Plus: Space, seats, movies.

Minus: I was on a seat at the end, after my seat, the stewardess had their closet and they kept hitting (very strongly) the back of my seat with the door, all the time. They woke me up several times. So not good.

Plus: The crew was friendly and willing to serve.

Minus: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Minus: It was good enough.

Plus: Trip was cancelled

Minus: Your crew didn't smile. They didn't seem very happy. The food was ok, but different from normal American cuisine. I didn't appreciate the crew's comments to some of my fellow passengers about how they we wouldn't eat the food. I would have liked to have been offered more to drink. Additionally I'm glad the crew is fond of one another, but they were loud and distracting. They were nicer to one another than the people flying. I didn't like being barked at and being given confusing directions regarding exiting the plane. Overall I wasn't impressed and would prefer to not fly with your airline again.

Plus: Seats very comfortable

Minus: Nothing

Plus: I had a connection flight which would not be for another 11 hours so I left the airport to get some sleep coming back the same carry-on I have with me now cannot come with me they want me to pay 40euro. In the meantime the flight is 40% empty and plenty of over head and yes is the same size of plane I came in the first place. However the agent was nice after I explain my situation she not charges me.

Minus: Same airline coming from one place have different methods it’s a bit confusing.

Minus: Everything went well

Plus: Good movie selection. Attentive crew.

Minus: Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again.

Plus: The audacity of your gross negligence in a time of global pandemic.

Minus: Any semblance of social responsibility or ethical behavior.

Plus: The crew on this flight were excellent. Friendly and professional. Attentive and patient.

Minus: The food needs major improvement. What has happened to Lufthansa??? Other people I know on different flights also have big complaints about the food.

Plus: Very polite and helpful crew. Nice selection of movies in-flight

Plus: Arrived early, nice bus. Class lounges

Minus: Friendly flight attendants, more comfort . Better food. Faster service

Plus: inflight staff are good but on the ground staff at airport need a great deal of improvement

Minus: Delayed arrival at Bangalore by more than 1 hour.

Plus: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Minus: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plus: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Minus: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Plus: nothing really. There were so many rude staff members at this airline. I saw people get yelled at by staff members. They were just trying to get information on the late flights and missed connections. It happened repeatedly. this company has the worst customer service I have seen probably ever.

Minus: They need to care about their customers and care for their customers better. They have a lot to be ashamed of.

Plus: The audacity of your gross negligence in a time of global pandemic.

Minus: Any semblance of social responsibility or ethical behavior.

Plus: amazing and great customer service

Plus: Everything but not the food

Minus: Food was horrible

Plus: Vegetarian option of the food. Constant hydration

Minus: WiFi

Plus: The crew was amazing

Minus: The WiFi

Minus: Better boarding and entertainment

Minus: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Minus: Everything went well

Plus: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Minus: Food, entertainment program, pillows and blankets would have been nice,

Plus: Lufthansa is a great airline.

Minus: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....

Plus: the only thing that stands out was the agent who checked me in at Entebbe. She was pleasant and helpful. Most things were ok, but not special.

Minus: Because I require oxygen onboard, I was not allowed to check in on line. consequently, my wife and I got middle seats that were very tight. At least one of them was an aisle.

Plus: UP TO THE MARK I EXPECTED

Minus: A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE

Plus: By far the best of the 4 flights involved in my trip. Everything went smooth except for deboarding, but that's because of the people, not the airline staff. There was constantly an attendant walking the plane offering water refills entire flight. 3 beverage services, 2 meals, and constant water. Very very good experience

Plus: no remarks. everything fine for a short flight

Plus: Flight attendants were nice

Minus: Food quality

Plus: The crew wasn’t very friendly and there’s very little legroom.

Plus: Curtious Crew Fastest flight ever, landed one hour early and had a xtra room to lay down for a good sleep

Minus: The choices of movies

Minus: The Florence Airport has difficulty with baggage. Had to wait for over an hour.

Minus: Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle.

Plus: Nothing

Minus: Not having a 3+ hours take off delay

Plus: Crew were very professional

Minus: The seats

Plus: The crew was ok. The seats no conmfortable.

Minus: Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride..

Plus: The food options were amazing and the wine was very nice!

Plus: We had an eventless and safe flight and it was not too cold on the plane.

Minus: There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience.

Minus: The seats are cramped and you have to pay for snacks and water

Minus: I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off.