Plus: Staff very friendly and helpful. Comfortable beds.
Minus: A little out of town.
Plus: Quiet, comfortable and friendly staff
Minus: You could turn the heating down a bit.
Plus: friendly staff
Minus: restaurant was very slow, was seated at table and left for 30 minutes without offer of a drink or being given menus. after complaint food was served quickly but was not hot enough. there did not appear to be any supervision, waiters busy but unfocussed.
Plus: it was calm with helpful staff. the covered swimming pool ensured that the water was clean and warm.
Minus: wasn't clear which rooms come with a terrace or balcony so had to pay a suppliment on arrival. in the ad it just said 'many rooms with terrace or balcony'.
Plus: Hotel is easy to find, has a very nice pool and a reasonable restaurant, which is handy because the town centre is too far to walk just for a meal and the along main road is not a particularly pleasant walk.
Plus: Room was ok; restaurant was good fo the food (stunning entreés) also if a little bit expensive
Minus: Nothing relevan
Plus: the pool and the easy access to the old town
Plus: Superior hotel for a quick overnight stay, big room, very friendly staff, excellent breakfast and even a swimming pool. A little more pricey than some chain hotels but good value for money if you want to ensure a good night's sleep.
Minus: My only negative points are a) there was 1 tiny bar of soap and an impossible to open shower gel which was disappointing given all the other good points and b) the shower did not have an adjustable level/head direction, so pretty annoying when I wanted to wash my hair. These two points would cost peanuts to fix and then the hotel would be faultless.
Plus: Visited many of the surrounding villages, also two trips into Carcassonne to visit the old town and the town of Carcassonne. Also visited the coast. Very enjoyable.
Minus: Our room had a separate toilet, which we considered to be very cramped and would be very uncomfortable for a large person.
Plus: Hotel was very comfortable and relaxed. Both the staff and location are excellent
Plus: Staff were very helpful and friendly. Hotel was well located and was very quirky, far better than staying in a hotel chain.
Plus: Great location; great value; helpful staff.
Plus: The uniqueness of the hotel - very interesting!!
Minus: A hotel bar was advertised and looked a lovely venue but there was no member of staff available to open it on request. 'Superior' (as in description of room given) was not a description I would use!!
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