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The location to the Grand Canyon was great. The hot tub was nice. There was no Kleenex in our room. Shouldn't have to pay extra for the breakfast buffet which was okay. The free self serve breakfasts at the Comfort Inn and Holiday Inn were much better. The shower in the new section is odd and should have more privacy. You can not adjust the thermostat to less than 66 degrees for night time sleeping making the comforter too hot and a sheet too cold.
Spacious brand new room, attentive front desk staff, excellent location for exploring Grand Canyon. Housekeeping managed to accidentally skip the room twice, but were happy to let us pick up items as needed, such as coffee etc.
I liked the location Gym was awful
Location and rooms We asked for some tea bags and the front desk flatly refused by saying they were very busy to send anybody to the room! Never heard this before in my life.
The hotel was very nicely appointed, the room (upgraded to deluxe double queen room) was large, and the beds were super-comfortable. We stayed in the 7000 building. There were in-room Keurig coffee makers. The staff was extremely accommodating when we asked for extra K-cups. We had breakfast at the dining room near the front desk. The coffee there was superb. We only stayed one night, but I would stay there again, in spite of the thin walls, if I got another deal like the one I found on Kayak.com. The walls are very thin. You can hear people going up and down the hallway, as well as the people in the upper room. The bathroom had a vent that led directly from the bathroom upstairs, so you could hear people talking. The bathroom door had a frosted glass insert that lit up the entire room if you turned the light on in there during the night.
Excellent value. Clean rooms and comfortable beds. Good amenities. None
great location, close to the grand canyon parking lot was completely full, at 8pm on a Wednesday!
Very spacious and clean. Nice staff and facilities.
Immediately when walking in the door, staff was so friendly and gave us a free upgrade. The rooms were gorgeous, specious, and clean. We couldn't have asked for better when looking for a place to stay last minute for a really great price. Would definitely recommend! The only downside to this stay was the hot tub. There were so many bubbles that were brown with visible dirt and hair on top of the bubbles. Not a deal breaker, but made me question the cleanliness of the hot tub.
Very close to the Grand Canyon park entrance.
Location Cost, small room
Everything was great. They are doing some construction adding 2 new pools, 1 indoor and 1 outdoor. Very nice rooms and amenities. The only thing I really didn't like was they didn't have anything saying that they didn't have a pool. The kids were looking forward to swimming.
I liked everything except the pillows The pillows were not ok.
Comfortable bed Older, with upgrades that look like upgrades.
Good breakfast Not helpful desk staff
Near the grand canyon
The staff at morning breakfast was AMAZING! so hospitable and friendly. It was a great way to start the morning. The hotel also gave us great maps that we used, especially the grand canyon map. I felt like some of the night staff were annoyed to help. And we couldn't find eat swabs anywhere in the hotel.
Internet service was terrible. Couldn't even connect to the Wi-Fi until 6 a'm. Hôtel had a letter explaining there is terrible internet service, but that didn't stop them from claiming to provide it before I booked the room.
Loved the breakfast! So many options. The room was clean and beautiful. Great location. Not far from the Grand Canyon park. Worth every penny. Can't complain!
Great room, clean , great beds Breakfast not as good as others in area
throw blankets appeared dirty
Det var rent o snyggt bra frukostbuffe även att man fick betala till samt närheten till Grand Canyon
Bra standard med närhet till city . Ingen trafik Något dyrt i jämförelse ked andra hotell med samma standard vi förflyttas oss emellan!
Totalt sett var det inte ett prisvärt hotell. Badrummet och luftkonditioneringen behöver renoveras och frukosten var inte mycket att ha.Vi betalade mindre för en suit i Las Vegas.
Location was great. And the staff was very kind and helpful to make the most of my short stay there. There was no fitted bed sheet which was a little off putting. Also the doors weren't sound proof so was quite loud being next to an exterior door hearing people pass in and out.
location, cleanness, cute style. no tv, no wi-fi.
Close to the rim, with some cabins right on the rim. Great price for location. Cabin furnishings and bedding are pretty dated - but seemed clean enough. The location is what makes this place.
It would be helpful to provide a bit more light to the outside of the buildings as rooms are difficult to find.
The location is amazing. The room was lovely, spacious, quiet and in a great location close to the rim. A fabulous family destination - the weather was kind and the location beyond words.
From check in to dinner and drinks, the staff was personable, friendly and engaging. Prime location! Don't expect hot food in the cafe ten minutes before closing... Our fault completely, and the cauliflower was delicious.
Beautiful room. Great location. Clean. No wifi in room. Sterile, corporate lobby. Cafeteria style restaurant. No continental breakfast.
The stairs were covered with snow very hard to maneuvers. The coffee pot was broken
I love how they were so clean and eco friendly.breathtaking view and lots of animal life too. Everyone takes very good care of this great park
Close to Grand Canyon Outdated everything! For the price it was a very poor room. Carpet was dirty and worn. Room needed a total makeover. None of the above descriptors fit this room. I picked family as it would be the best fit.
It was convenient to the Grand Canyon National Park. The rooms were comfortable and clean. Air conditioning in the room didn't work. The staff were unfriendly and unhelpful. When I asked for information they talked to me like I was nuisance and gave me the bare minimum information. Overall, although the hotel itself was comfortable and clean the staff were below average and didn't seem to know much about the National Park.
Clean and spacious rooms. Parking gets a little crowded, and dragging our luggage up and down the building till you find your room was an adventure. Very central to restaurants and park!!