Knights Inn Charleston East

Roach hotel

Minus: Left after first night because of roaches. When roaches are crawling on you while you sleep its time to leave. We will NEVER stay here again.

Plus: Location is good easy to get too

Minus: My reservations through Hotels.com were messed up by one day . I had to rebook the night stay. I had to pay for the room because as I was told my original reservation had to be canceled. I was also told that the money I spent on the original reservation couldn't be transferred to the new reservation. So I had to pay more for the same room and to date I am still waiting on the refund it's been 2 weeks now going on 3 weeks and I was told it was the fault of the billing & accounting department from the booking site. I was told sorry it's our fault and nothing was offered to compensate for their mess up and I still have to wait for when they can supposedly expedite the refund. 2 to 3 weeks isn't expedited in my book

Plus: The fact that they returned our money

Minus: We did not like the filthy smell when we entered the room or the crumbs,scabs or who knows what when we pulled back the sheets

Plus: The bed was very comfortable and the staff was nice.

Minus: Seems like everything was outdated, there was no continental breakfast when it stated that there was going to be one.