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Staff is completely professional, and go out of their way to accomodate you as much as possible. Currently, there is construction to expand the hotel. There was also some renovation of flooring on the 2nd floor that caused some discomfort due to paints and solvents.
Staff very friendly and helpful. Well appointed room. Air conditioning much appreciated during a heat wave!! Too warm in the gym
Everything was excellent, Staff was kind, room was confortable, services were very good. I had to leave the hotel early in the morning, so I can't say anything about the breakefast. Although it wasn't a problem for me, the television is below the level of the other services / facilities offered by this hotel.
Good staff; good views; good room Need to have tea and coffee making facilities in room
Nice, clean, modern rooms and hotel. Nice, professional staff. Excellent restaurant.
The location was nice, and the room was OK. Easy accesable from down-town (5 minuts walk). The personnal was quite un-polite (almost never said "please" or "thank you"). Btw, they never had hot chocolate in any of their restaurants :)
The space in the room and the staff was very nice
Well tranined staff,great location and quality services.I loved the design of certain areas and the panorama swimming pool. Keep it up!
Here you can find the same good quality services like in Western Europe.
We loved the room, great bed. Close to the ceter of the city. They have a great swiming pool on top with great view. Everything clean everyone very eager 2 help us Maybe thebreakfast was a little bit poor
Late check in and left luggage facility Lift did not work properly
Very very quiet budget hotel. Lovely staff. Breakfast not very inspiring and colour scheme in the rooms was very dated.
The hotel is in a quiet backstreet and is very nicely appointed. There is also a really nice restaurant close by called Martins (turn right out of the hotel, follow the street to the bottom and turn rignt again, cross the street at the traffic lights and it's about 200m on the rigt hand side)
Very good location in a small street not far from the Botanical Garden, friendly English speaking personnel, modern rooms. The breakfast room is rather small but this is only a small detail.
location was great, very clean, very nicely decorated and the staff was very nice and helpfull
Very good hotel. am satisfied with friendly staff, clean room and good location. Would definitely come back if I go to Cluj again!
The room was small but very practical and we had a lovely balcony. The staff was very helpful and kind, gave us the feeling of being in a family. The breakfast was also quite good.
Visited the town No, it was fine, but we only had a few hours there.
Ett prisvärt och trevliogt hotell centralt beläget Personalen vänlig men ganska oerfaren
Personalen var vänlig o trevlig o serviceinriktad Bodde i "källarvåning" med stark trafik utanför fönstret (med massa ambulanser som skulle till sjukhuset precis tvärsöver gatan).
The hotel has a view to the Szent Mihály church, and in the city center. Close to everything. Good price. Free, fast wifi internet! Hard to get hot water.
The staff was extremely firiendly and they have internet available 24 hours a day free for guests.
The very friendly staff (even at midnight and at 4 in the morning), the location in the town centre, the proximity to the airport, the extra comfortable bed. The bathroom sink was cracked
The comfortable room.
Rooms are big but a bit noisy if you're on the street side. Equipment inside the room is minimal, don't expect anything else than the bare minimum, even on shampoo or shower gel. Clearly, it isn't worth a 3 stars, maybe 1 star...
Nice hotel, near to the centrum of Cluj. Cheap, but comfortable, gut location, proffesional personel. Good kitchen.
The stuff of the hotel, very gentle and nice. They never say NO!
I most like the hote staff I did not liked the absence of an elevator
The location is near to the city center and the rooms are large. The internet connection in my room didn't work.
The price was good, the hotel staff was nice and the services were ok. The furniture was not quite in tip top shape, but it was acceptable.
The staff was very helpful and accommodating!
at least they had interenet the toilet smells, the whole room was fall of sewage gaz, specially during night time... they advirtised for Sauna and when i arrived there the owner ask for £10 to use it....