all the staff are friendly and speak good English and the check-in is informal and novel. The restaurant Sureno has good food and an extensive wine list
I liked everything. The Opposite House has met and exceeded all my expectations. From the hall/lobby, bar, restaurants and spa design, to one of the best rooms I have ever had (I stayed in a 70m studio). The photos on the internet are true to the actual hotel. Facilities superb, attention to detail is everywhere, and customer service is of top level, with an incredibly attentive and kind staff. It feels like every possible need has already been thought through on your behalf and you get even before you ask. I had drinks at the bar and food at the mediterranean restaurant, which was excellent. The surrounding area is very interesting and pleasant as well. I will reccommend this hotel to anyone looking for a great place to stay in Beijing. As much as I think about it... there is not a single thing I did not like about this hotel.
good design, good atmosphere a little bit not comfortable with the wood bathtub!
Very nice and original hotel. Sculptures in lobby give it character Lobby and bar too dark at night : don't go overboard with the design look & feel...
The room amazingly large. Probably the best Boutique Hotel we've stayed in. Excellent resto too
Design, location, service attitude. Service level not up to price/other quality.
In one word: Everything! This was the best experience I have ever had staying at a hotel anywhere in the world. The accommodations were exquisite and the staff was the friendliest and most helpful group of employees that I have ever encountered. Many thanks to them for making my vacation to Beijing one that I will remember for a long time. Note: The Opposite House is also a wonder of modern architecture.
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
Great, clean and quiet location
Everything outside of the hotel. Not much.
This hotel was so luxurious. Although it was luxurious, it was not best.
The location is extraordinary, the lobby is very nice, the bed is very confortable, the staff is good. The price for the breakfast, tee, and drinks crazy, and totaly disproportion with the chinesse average.
Position of the hotel and pick up service rom the airport was impeccible. Non quite to the luxury standard of the bangkok or Hong Kong hotels. Not a complaint, just an observation.
Jag tycker att frukosten var bra men inte värd 200 kr.
vänligheten, att alla ville ställa upp för oss. Trevligt bemötande på alla plan Nej
Hotellet ligger på den andra cityringen direkt vid en tunnelbanestation och har därför ett bra läge som bas för att turista i Beijing.
Bra standard och väl fungerande hotel. Läget var ok och frukosten var bra. Det enda jag kan tänka på var att rummets air conditioning inte var så efektiv.
Det centrala läget på var mycket bra. Rumsstorleken och standarden med tillgång till internet likaså. Bra frukostbord. Personalens språk kunskaper i executive lounge var undermåliga.
Det mesta var mycket bra och jag har bott där tidigare. Ligger lugnt men ändå nära centrum vilket är en bra kombination Att man inte på hemsidan informerat om att massage och pool var stängd för juldecorationer samt att det inte fanns pengar i bankomaten.Frukosten 158 CNY är alldeles för dyr måste ner i pris. Är det fortfarande samma pris på frukosten nästa resa jag gör, väljer jag annat hotell. Man skall kunna äta en hyfsad frukost på hotellet man bor och inte behöva gå ut på stan där man får en mycket bra frukost för halva priset.
Jätte bra service, stort hotellrum. fanns allt man kunde behöva. det var västerländska priser på öl osv.
Fantastiska rum, riktigt bra frukost. Bra läge även om det låg en byggarbetsplats vid hotellet precis när vi var där. Jag kan verkligen rekommendera hotellet!
Att Consierge killarna var så professionella, med ett snabbt och vänligt bemötande, utan att för den skull "fika" efter dricks! nej
a lot of in-house restaurant to choose ; western or chinese or japanese.and is connecting to mall.
Very comfortable and extremely reliable.
Can't beat this location in traffic-plagued Beijing. Convenient for most business destinations -- with the exception of Haidian. Decor is tired and worn and needs a serious refit. Bedside "control panel" was no doubt cool in 1998, but in 2016 the keypad is greasy and glitchy ------ and I'd kill for a 2 amp USB outlet in the same location...
Clean, modern Services over priced. Room - was allocated a twin, must be the only luxury hotel in the world where twin means twin singles not twin queen size. Furthermore, was told no non-smoking room available at 15:00 hrs check-in yet colleague arrived 1 hrs later and was allocated.
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
The room was not clean enough.
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
Excellent. One pf the best hotels i have ever been in my life !
The attention to detils, service and location
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
Good service , super location , unforgettable spa ! Super Hotel!!!!!
A fine example of an international luxury hotel. Everything is at your fingertips.
Impressive swimming pool and gym facilities
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
the room and the spa
Very nice hotel, comfortable, valuable only in promotion
The hotel staff are very nice. Room are clean and got everything. Internet access and other facilities such as hairdressing and coffee bar are expensive. The room is a bit small.
Very nice hotel, friendly stuff and a good location to reach all poi in Beijing. Often fully booked so make sure to have your room in advance.
Nice and clean room Very poor front desk staff I waited about an hour just to bill one invoice rather then three different invoices and at the end I gave it up and paid three different invoice separately.Nothing to do around the hotel.
nothing much at all, my room was unhygnicsally dirty and the service was the worst I have ever experineced. (I travel an average of 120 to 150 days a year See above
Tidiness and staff was quite helpful. The hot water treatment and shower facilities were attractive The water of the swimming pool was cold. Conciege people didn't know well except booking coach bus. The location was near the end road so it was hard to get taxi and the staff didn't help much. Choose this hotel if have arrangement prepared for car or know the way to subway to get around.
The location of this hotel is excellent. They are renovating their rooms, which were looking a little tired. The staff is helpful, despite the limited amount of English spoken. Maps in a Western language available at the concierge would be helpful.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.