Vill du ange som standardvaluta eller gäller valutan endast för detta besök?
Design of lobbies, eateries, and design and furnishings of room. 1) There is some stains on carpet (below table) in room 607. 2) There is no free PC terminals for a quick and short access of internet (usually available to house guest in European hotels of similar positioning. 3) One front test lady, though pleasantly presentable, was impatient with most guests at counter.
Excellent service and quick response to any issues. Front desk spoke English. Rooms are large. Good amount of English tv channels. Bad room service food. We should have complained. Bread was hard as a rock. Soup was cold. Sandwich was not edible. But the food in the restaurant in the morning was good. Buffet is excellent as well.
Great, clean and quiet location
Bra personal, allt fungerade väl! Nej
Perfekt läge för shopping precis vid en tunnelbanestation. Dock rakt ut på en väldigt stor väg. Väldigt bra frukost.
Läget är suveränt med gångavstånd till Tienamen Square, Pearl Market. Dessutom tunnelbane station alldeles utanför dörren. Bra "value for money". Samordna alla faciliteter på hotellet som exv "Tour desk" så att man kan sätta upp kostnaden på rummet eller åtminståne kunna använda samma kreditkort där som accepteras på övriga ställen inom hotellet.
Den internationella atmosfären Buffen var dålig
Mycket bra fukost med stort urval. Dåligt att det ej fanns en "mysig" bar med "soft music" och "dämpad" belysning/levande ljus och/eller punktbelysningar och gröna växter. Den bar som finns är för upplyst, tråkigt möblerad, det är för högt i tak, blir ingen mysstämning alls.
I made a reservation for my wife who is Chinese. Upon her check-in a very rude female desk clerk questioned her last name for twent minutes even though it was in her passport. She treated my wife like a tramp. She bothered my wife all night long with little nothings. I will never stay at this Sheraton again.
Hotellet ligger på den andra cityringen direkt vid en tunnelbanestation och har därför ett bra läge som bas för att turista i Beijing.
vänligheten, att alla ville ställa upp för oss. Trevligt bemötande på alla plan Nej
Jag tycker att frukosten var bra men inte värd 200 kr.
Bra standard och väl fungerande hotel. Läget var ok och frukosten var bra. Det enda jag kan tänka på var att rummets air conditioning inte var så efektiv.
One of the best hotels I have ever stayed at. The level of service is excellent and the cleanliness is great. Real luxury.
Good service , super location , unforgettable spa ! Super Hotel!!!!!
A fine example of an international luxury hotel. Everything is at your fingertips.
The attention to detils, service and location
Bed was awesome! Not hard and uncomfortable as I found at almost every other hotel I stayed at. Bath tub was spacious. Location was great! A little on the pricy side, but for the bed, I would have no trouble paying the extra cash.
the room and the spa
Excellent. One pf the best hotels i have ever been in my life !
the front office staff need a training how to deal with the customers very bad attitude, unbelievable the check inn takes around 40 min and check out more than half an hour and the duty manager he’s not fit to the job at all
Outstanding service and location. The room was extremely comfortable. The hotel brunch had a wide variety of food that was excellent. Convenient subway station right next to hotel. I would definitely stay a the Regent again!!
Impressive swimming pool and gym facilities
The room was not clean enough.
The hotel, services, spa, location was perfect. The view from the 15th floor through the window wall was just breathtaking. They changed us all the cosmetics and consumable staff in the bathroom every day. The position was just 2 min walking from the comercial Wanfujing street. The location was much far away from the Tien An Men square or Forbiden City than it seems on the map, but the subway is just under the hotel.The most unpleasent thing about this hotel is the fact that they ask you at the begining to make a money deposit as big as your stay plus 3-400 euro for different expanses in the hotel. We exceded the 3-400 euro extradeposit, and even if we still had to stay 3 more days for which we already payed the deposit, when they realise that we exceded the they called in the room at 23.30 to tell me to go to reception to pay 400 more euro. I refused at the begining telling them I will pay next morning, but they continued to call till I got down and payed. My wife couldnt sleep again for the rest of that night.
Det mesta var mycket bra och jag har bott där tidigare. Ligger lugnt men ändå nära centrum vilket är en bra kombination Att man inte på hemsidan informerat om att massage och pool var stängd för juldecorationer samt att det inte fanns pengar i bankomaten.Frukosten 158 CNY är alldeles för dyr måste ner i pris. Är det fortfarande samma pris på frukosten nästa resa jag gör, väljer jag annat hotell. Man skall kunna äta en hyfsad frukost på hotellet man bor och inte behöva gå ut på stan där man får en mycket bra frukost för halva priset.
Det centrala läget på var mycket bra. Rumsstorleken och standarden med tillgång till internet likaså. Bra frukostbord. Personalens språk kunskaper i executive lounge var undermåliga.
Jätte bra service, stort hotellrum. fanns allt man kunde behöva. det var västerländska priser på öl osv.
Booked club level room which included club lounge with happy hour dishes with wine, beer and spirits. Nice selection of dishes to include hot foods. Breakfast also included with club room was the magnum opus with a wide varied offering of classic world breakfast menu. Hmmm..can't say ..not really any gripe other room air on was too cold.
I was unable to find a bellboy to bring my bag to my room when I checked in.
Rooms well appointed Staff attentive Club lounge excellent Pool large and well appointed Nothing :-)
When visiting the Central Business District, the Sofitel offers a great bed in a great room, a welcome addition to the expanding neighbourhood. The exterior of the hotel does not stand out as it is part of a much larger complex. Some improved sinage would be appropriate for such a high-class business hotel.
Decoration is high level.
Excellent Hotel. Very comfortable, good location, very convenient to underground transport, and excellent friendly staff. The booking process with Kayak was very problematic. The Hotel did not receive the reservation and it was a major. lengthy effort to get it sorted.
great location, very nice restaurant on top floor and great club in underground, nice lobby hotel room need renovation and new furniture, for this I will rate hotel for 3*
Breakfast N / A
A 6pm sundowner on the revolving floor watching the lights of Beijing come on was worth the pretty hefty price for the drink. To cold in the buffet restaurant at night
Room was very comfortable and clean! Had problems with shower and aircon, but service repairs were there within in minutes to repair! Good service. Very big and impersonal - but the comfort, staff and amenities made up for it!
a lot of noise there was a time of redecoration
Great room for the price. Great location next to subway, which is critical in Beijing. At breakfast, we arrived 5 minutes before it was about to close one morning. Things had already begun to be packed away. This should not happen until after the deadline. The deadline should only be used to stop admitting people, not to pressurise those who are there. We were admitted and were physically racing against staff who tried to reach things before we did and snatch them from under our noses so we couldn't get them. This was our only bad experience and it was quite unacceptable. Again, the deadline should be used to stop admitting people. Those who are admitted should be entitled to have their breakfast in peace.
The total courtesy of the staff was overwhelming. Any problem was quickly addressed. They do not accept China Southern Airlines reward cards !!!!!!! Almost every hotel in the world has an affiliation with all major airlines for frequent flyers. Extremely disappointing. I won't stay there again due to this
i thik i am being doublr charged by booking.com and the hotel
huge breakfast buffet; terrific gym and spa; spacious lobby; housekeeping staff. high prices for restaurants; bed was old and lumpy and able to feel the springs under mattress. I spent 6 nights so it was an issue for me.
Service and cleanliness Check in ...too time consuming
Fantastic Location, great rate. The diffrence between and American managed five star hotel and a Chinese managed five star hotel is maintenance and cleanliness of the hotel.
location and sercives the airconditioning system. actuallty it does not have cool air coming out when expected. so i end up have to open the windows to let the fresh cool air in. thats the only thing im not satisfied with.
The star level for this hotel should be 3 stars. The bathroom is outdated and there's mildew between the title wall, the bathtub has black stains all over. Over all very disappointed!
Business rooms were much better than standard rooms, newly renovated and nice. Standard rooms were more like a 3star hotel. This hotel has an ideal location for Silk Market shopping, Forbidden City, Tiannamen, Wangfujing Street, within walking distance. Standard rooms were in need of renovations. Not a 4-5 star rated hotel.
Very nice hotel, friendly stuff and a good location to reach all poi in Beijing. Often fully booked so make sure to have your room in advance.
Nice and clean room Very poor front desk staff I waited about an hour just to bill one invoice rather then three different invoices and at the end I gave it up and paid three different invoice separately.Nothing to do around the hotel.
Very nice hotel, comfortable, valuable only in promotion
nothing much at all, my room was unhygnicsally dirty and the service was the worst I have ever experineced. (I travel an average of 120 to 150 days a year See above
The hotel staff are very nice. Room are clean and got everything. Internet access and other facilities such as hairdressing and coffee bar are expensive. The room is a bit small.
Can't beat this location in traffic-plagued Beijing. Convenient for most business destinations -- with the exception of Haidian. Decor is tired and worn and needs a serious refit. Bedside "control panel" was no doubt cool in 1998, but in 2016 the keypad is greasy and glitchy ------ and I'd kill for a 2 amp USB outlet in the same location...
Very comfortable and extremely reliable.
a lot of in-house restaurant to choose ; western or chinese or japanese.and is connecting to mall.
Clean, modern Services over priced. Room - was allocated a twin, must be the only luxury hotel in the world where twin means twin singles not twin queen size. Furthermore, was told no non-smoking room available at 15:00 hrs check-in yet colleague arrived 1 hrs later and was allocated.