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Lågsäsong

juni Den billigaste månaden med en genomsnittlig prisminskning på 6%.

Högsäsong

december Den dyraste månaden med en genomsnittlig prishöjning på 34%.

Genomsnittspris (vardagsnatt)

2118 kr Genomsnittspris för sön - tors för de senaste 2 veckor.

Genomsnittspris (helgnatt)

2104 kr Genomsnittspris för fre & lör för de senaste 2 veckor.

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De mest rekommenderade hotellen i Cancún

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Iberostar Cancun - Cancún - Byggnad
1
9,1 Fantastiskt (8 199 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger en kvarts promenad från Playa Delfines, El Reys ruiner och Museo Maya de Cancun. Aquaworld ligger 2 km härifrån.
9,6 Fantastiskt
Plus: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Minus: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
7,5 Bra
Plus: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Minus: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
10,0 Fantastiskt
Plus: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Minus: No top shelf alcohol choices.
4,6 Okej
Plus: Some of the staff people were very nice.
Minus: 1. I paid to much money for my kids. I traveled by myself with my two daughters and paid for three adults. 2. The bathtub was broken. 3. The pools were dirty, I asked twice the staff to clean the pool. 4. The TV in the room didn’t work well. 5. Some of the staff were not to nice. 6. I though that the hotel will make a big effort to fulfill our expectations due to the conditions of the sea and the security problems the have in Cancun.
10,0 Fantastiskt
Plus: Friendliness of staff/drinks/food/beach/pools
Minus: Some things weren’t fixed soon/had to report several times.
7,9 Bra
Plus: Show at night was fantastic!
Minus: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
9,0 Fantastiskt
Plus: The staff were fantastic and enthusiastic!
Minus: Maybe a little more urgency in getting the small elevators back up and running as the stairwell is Emergency only.
10,0 Fantastiskt
Plus: We were very pleased with every aspect our stay at the Iberostar Cancun.
8,8 Fantastiskt
Plus: The all staff area’s is very humble except front desk staff. Monica from the Antiguo Lago restaurant is very nice person and complacent.
Minus: The front desk staff they don't have empathy.
8,0 Fantastiskt
Plus: Nice and helpful people, very good food (with one exception)
Minus: Slow elevators, horrible Japanese restaurant
Grand Park Royal Luxury Resort Cancun - Cancún - Byggnad
2
8,7 Fantastiskt (5 134 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger en kvarts promenad från Playa Chac Mool och Forum-stranden. La Isla Shopping Mall och Acuario Interactivo de Cancún ligger också 2 km härifrån.
10,0 Fantastiskt
Plus: Our first time in Cancun we really enjoyed our short stay the hotel staff and facilities were excellent we would definitely stay here again if we decide to visit Mexico again .
Minus: No complaints enjoyed the experience.
5,3 Okej
Plus: Location and some services.
Minus: Room is not quite comfortable. Small bathroom, TV didn't work all the time and shower wasn't very good. Hotel is ok but for the price I espected much much more.
7,5 Bra
Plus: We liked the location, the pools, and facilities. Gabino Bartender at Coco Bar was amazing! We liked the idea of healthy juice bar.
Minus: Unfortunately, we did not like the food at all.
10,0 Fantastiskt
Plus: Love entertainment staff Ubaldo manager of food and beverages was amazing! Super clean resort Multiple jetted showers the best!
6,8 Bra
Plus: + Property: Nice landscaping, beautiful beach front, excellent "adult only" pool. Overall it was nicely maintained. Royal tower room was beautiful with a large balcony, huge bathroom, couch/sitting area, and unobstructed view of the ocean. + Staff: Bartenders & wait staff at the adult pool and rooftop bar were awesome. Waiters at all of the restaurants were good. Cleaning/maid staff were excellent and kept our room looking spectacular everyday. The Royal Tower concierge (Gabriela) was very helpful with accommodating a special request we had. + Food: Good variety. Dinner at the Oriental, and breakfast buffet were the best meals we had during our stay.
Minus: - Property: **BEWARE** when booking that this resort goes by "building type" and not "room type." I thought we had booked a room with a King bed but was told there were none available, but we could upgrade to a "Royal Tower Room" with a King for $240 USD. After much frustration and back and forth with person at the front desk, he offered us a "COMPLIMENTARY UPGRADE" to the "Royal Tower Room".......for $50 USD cash he put directly into his pocket. Also -- the 1 and only hot tub was located near the family pool and was filled with young children everyday. There was feces sitting on the steps to the hot tub that were there for at least a half hour before someone pointed them out to maintenance and they were cleaned up; absolutely gross. And if you're looking for late night activities, you'll have to leave the resort because the last bars closed at 100 AM. - Staff: They always seemed to be trying to sell you on something. Beware, the workers in the lobby are not the actual concierge (even though they will tell you they are), they are actually selling timeshare. The real concierge is the opposite direction, near the elevators/banquet hall. Wait staff at the restaurants generally would not refill our water glasses unless we specifically asked them to. - Food: Quality was "OK". There was nothing I would go back for.
8,5 Fantastiskt
Plus: Everything was amazing! All the staff were amazing, except check in boy. Restraunts are amazing and great service! Bell boys are super amazing and very friendly. Room service was great and loved how polite they were.
Minus: Checking in was horriable! After traveling 8 hours and having a young man that seemed very irritable and didn't seem he liked his job to much, was a little frustrating. We received nothing paper wise or conversation about things to do or any info about the resort. No towel cards, maps, agenda paper, nothing!! Just a room key. Check out was good. Thank goodness it was a different person. Not really any activities at night though.
7,9 Bra
Plus: The staff and pool were great and the food was fantastic. Plenty of options to keep dinning from becoming repetitive. Adrienne was attentive and warm when we would return to the Cocay restaurant. The cleaning staff was always prompt and never returned to a room that had yet to be cleaned. It is conveniently located to the ferries that would take you to Isla Mojeres as well as Market 28.
Minus: The hot tub is not and was never hot. We were told that “the electronics must be broken” but no feeling that it would be remedied any time soon. The waves in this area are clearly a perpetual issue as previous reviews have suggested. The entire time we were there there were only small slivers of beach that would have a yellow flag and allow you to enter but with waves from 1’- 4’. The ruins are a drive at 1.5hrs to Tulum and I would suggest doing your homework in what tour you take as all vehicles are not created equal. The van we rode on was almost without shocks and the ride was on the rough side. Snorkelling in the cenotes is a must do. The rappelling and zip lines were a blast.
10,0 Fantastiskt
Plus: All the property
Minus: Beds on the bech only for gold bracelet
9,0 Fantastiskt
Plus: The Ocean View from our room. Just breathtaking! The room was large enough that my girlfriend and I didn't feel too crowded.
Minus: Well, we were only able to stay two nights instead of the five originally scheduled, due to mandated border closures. Also, I thought that would have had more places to eat there at the resort.
7,0 Bra
Plus: The View was wonderful. the Food was very good. The waiters & Waitress's were exceptional.
Minus: The push to sign up for a club membership. The check-in clerk did not have all of out Information. they said they could not see our information. I was told we were upgraded & I said I already paid for an upgrade , our room was not an upgrade.
Seadust Cancun Family Resort - Cancún - Byggnad
3
8,7 Fantastiskt (5 255 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger tio minuters promenad från Playa Delfines och Museo Maya de Cancun. El Reys ruiner och Aquaworld ligger också 2 km härifrån.
5,7 Okej
Plus: Alla i personalen var trevlig.
Minus: Maten. Någon smak. Stannade hissarna sönder. Hela anläggningen måste uppdateras.
5,0 Okej
Minus: picture is much better
8,8 Fantastiskt
Plus: Oceanfront room was amazing - beautiful, spacious, clean. The private jacuzzi on the balcony facing the ocean was spectacular. Location of restaurants and pools were easy to navigate and convenient. The staff were friendly and personable. Great service, great staff, great deal. I have already recommended to friends and family!
Minus: I wish there were more adult and nightlife activities available. I understand it’s a family resort though, so it makes sense that majority of things are more family friendly. I also wish the beach area sectioned off for the hotel was bigger.
8,3 Fantastiskt
Plus: Fräscht och modernt! Rummet var rymliga och välstädade!
8,0 Fantastiskt
Plus: Fantastiskt mat, lite textilier och ljudabsorbenter skulle inte skada i buffématsalen
Minus: Vi bokade adults only rum, men hade barnfamiljer på båda sidor om oss. Blev otrevligt behandlade av ”säljare” från Infinity travel. Mycket påstridig man som hade svårt att acceptera ett nej.
7,0 Bra
Plus: Breakfast, lunch and dinner meals were ok, but were the same everyday unless you went to a specific themed restaurant.
Minus: Cocktails at the bar were poor. Very sweet and almost no trace of alcohol.
6,0 Bra
Plus: This facility has lot of activities for the kids, which was pretty good
Minus: The room was old and not really matching with the pictures given in the booking.com
8,2 Fantastiskt
Plus: the ocean view from the room was beautiful .
Minus: last 10 years I went to Cancun every year and Parnassus was the only resort that did not have mini refrigerator with drinks on it. We drink a lot of water during the night and early morning and it made our stay uncomfortable.
10,0 Fantastiskt
Plus: Organization and the staff was kind. Always answer questions and provide solutions.
1,0 Dåligt
Plus: The facility and beach
Minus: We had problem since we arrived at this place was the horrible experience of our life. They lock us out of our room for couple times and we had a fight because my brother in law pay as a gif and they want he at the front desk to show the credit card...
10,0 Fantastiskt
Plus: Weather
10,0 Fantastiskt
Plus: Allt
Minus: Ljudnivån på buffé
3,0 Medelmåttigt
Plus: The entertainment staff were excellent. There was so much for everyone to do, from beach soccer, water polo, water aerobics, the list is endless.
Minus: Where to start? Checking in we were told that our room had only been booked for 2 adults even though we have booked the family room. We were charged an additional $1000. We were then directed to a group of staff who were to tell us about the resort facilities. We were told that there was a special breakfast for us the following morning to welcome us as first time guests. We turned up for our special breakfast at 8:30am and sat waiting in reception. 30 minutes later i told them i wasn't interested, as the kids were getting hungry and they didn't want to sit in the foyer all day. I had my suspicions that we were being dragged into a time share sales pitch anyway. When we told them we were leaving, we felt enormous pressure to stay. The sales people followed us and made us feel very uncomfortable. To keep the peace we agreed that my husband and i would attend as it was only a 40 minute presentation. The presentation went for 4 hours. We were only staying at the resort for 3 days, so we wasted most of the first day trying to get away. We were very clear from the very beginning that we were not interested and that we needed to leave, but the pressure kept on coming. We finally escaped well after the 4 hours, and went to the pool with the kids. The resort is all inclusive, and I went to the bar to get a well deserved drink. Here I noticed that the glasses used at the bar were not washed by machine. They were simply thrown into a tub of water and swished around a bit. Certainly not enough effort or soap to remove any germs that had been on them from all of the people who used them before. I even saw people taking dirty glasses from the bar to use as cups for the post mix machines. I was nearly sick. Everything felt dirty. Our room was covered in dust. The shower had mould, there were piles of dirty room service dishes in the hallways and stairwells. It is sold as a 5 star resort, but i have stayed in better 3 star resorts.
Grand Oasis Palm - Cancún - Sovrum
4
8,2 Fantastiskt (7 136 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger en kvarts promenad från Jardín del arte och Playa Langosta. Playa Tortuga och Playa Tortugas ligger också 3 km härifrån.
6,8 Bra
Plus: Steg från havet, stora pooler, rena, nära allmänna kommunikationer.kan besöka systerhotell (oas)
Minus: Mat var hemskt, två små hissar för stort hotell, för många barn, underhållningsteamet suger, inte mycket att göra om vädret inte tillåter användning av pool/strand, och säljarna genom hotellet försöker få dig att köpa ANNOYING!
4,8 Okej
Minus: När jag tog en dusch var vattnet gult och personalen var inte försiktig.
9,2 Fantastiskt
Plus: Direkt på stranden, sköna sängar och god mat med flera restauranger att välja på.
Minus: Fåglar på stranden som störde och skitade ner.
3,0 Medelmåttigt
Plus: The location was good, right near the port for the boats to Isla Mujeries. It is a resort designed for families with children. Our daughter liked the pools. The adults were able to get drinks in a timely manner.
Minus: During the day, we found bugs in the shower. That was bad, but one night one of us got up to use the bathroom, and there was a huge amount of cockroaches and bugs in the shower. It was disgusting. Our toilet also clogged up three times. They said they fixed it, but it kept on happening. After a day or so, we had to use the public restrooms in the common areas, and there were signs near the toilets telling us not to put toilet paper in the toilet. I guess even toilet paper clogs up the toilets. I don't think it's too much to ask to be able to flush toilet paper down a toilet without it getting clogged up. The beach was not the nicest beach that you would expect in Cancun. The only time we went in the water was to use the resort's kayaks (which was nice, but there wasn't far you could go with the kayaks). The only times we swam was in the hotels pools. The food at the buffets was not good. I am not a picky eater, but after a day, the only thing that I was able to eat at the buffets was the plain rice. The rest was warmed over and flavorless.
6,0 Bra
Plus: Good food, huge range and many locations, not too sophisticated Good and quick responses from housekeeping Clean, quiet beach with shallow water (nothing to see with snorkel)
Minus: Fridge didn't work, noisy aircon even when not in use Noise from entertainment, and corridor, next room Reception and concierge staff awful - disinterested, unhelpful, like saying no a lot Queues for drinks, which are low quality Ice creams hidden and poor Entertainment very ordinary
8,0 Fantastiskt
Plus: The variety of restaurants : Careyes and the white box. Good breakfast.
Minus: No quilts for the beds and it gets chilly at night.
8,8 Fantastiskt
Plus: The food was good
Minus: The place was very 70s looking
5,0 Okej
Plus: Liked the location but too many kids.
Minus: Food was not good.
6,0 Bra
Plus: All inclusive
Minus: I called the hotel 2 months before the arrival to make sure about age policy for children and they gave me a WRONG information. They said the policy for children is up to 18 years old. But the receptionist said I had to pay extra for a 14 years old child. I sent email to the Manager and he never gave me any response and I still waiting. Besides, Getaroom.com offers on its website the reservation with 17 years old children policy. So confused and disappointed.
6,0 Bra
Plus: Kids club flexibility, La Bamba dining, the beach, coffee shop. Beautiful beach, good kids swimming pool. Nice getaway where you can just be lazy and hang out.
Minus: Staff not very friendly - they did their job, but not really with a smile most of the time. Housekeeping was inconsistent - sometimes room didn't get cleaned, usually it was partially cleaned. Food inconsistent. Don't try the pasta bar, so overcooked as to be mush. La Bamba was good, though. Hard to figure out their schedule - would be nice if they posted schedules for shows and things somewhere.
8,0 Fantastiskt
Plus: Cleanliness and friendly staff.
Minus: Arranging excursions. Staff was incompetent and inconsistent with pricing.
8,0 Fantastiskt
Plus: Style. How it looked like.
Minus: Food and beach. Beach is better in the open water which is on the other side
10,0 Fantastiskt
Plus: Great resort for family with kids/teens. Great service/ staff.
Minus: Need reservation for ala carte restaurant which filled up quickly. So need to get in line 30-45 mins before 4:00 pm.
5,0 Okej
Minus: The food was terrible. Some staff nice. Some not so nice.
Ibis Cancun Centro - Cancún - Byggnad
5
8,0 Fantastiskt (6 204 omdömen)
Översikt Omdömen
Ibis Cancun Centro ligger i Cancun (i området Centrala Cancun), en 4 minuters promenad från Dubai Palace Casino och 6 minuter från Plaza Las Américas. Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och flerspråkig personal.
2,5 Medelmåttigt
Plus: Läge
Minus: Smutsigt rum & handdukar
8,6 Fantastiskt
Plus: Mycket lätt att nå, billig parkeringsservice, bra plats för tillgång till centrum av Cancun. Inte ett strandhotell.
8,0 Fantastiskt
Plus: Very centrally located-----there's a great coffee shop downstairs, a bar/Breakfast area; helpful staff. Parking under the building. Walking to a shopping center, pizza & food market. Room was small but clean and a good view.
Minus: _______.
8,0 Fantastiskt
Plus: Everything
Minus: Very nice place
7,0 Bra
Plus: Lovely view from our room
Minus: Place seemed a little run down
4,0 Okej
Plus: Most horrible checking in experience.
Minus: Check in process
5,0 Okej
Plus: Location. Right across the street from plaza America's. Supermarket within walking distance although the food sold there were not very fresh.
Minus: Very basic furnishings, small rooms. Pricy rates
7,5 Bra
Plus: Det var lite precis det man önskar av ett ibis-hotell. Enkla, rena rum med sköna sängar. Vi anlände sent från flygplatsen så det var lätt att hitta dit och receptionen var öppen trots att det var sent. Även, det är nära placerat till bussterminalen samt har ett ADO-kontor precis utanför dörren vilket underlättade för vår resa dagen därpå.
Minus: Fukosten var ganska tråkig och utplockad, trots att vi inte anlände i slutet av öppettiderna. Även, det fanns varken tvål eller schampoo tillgängligt på toaletten vilket kanske är lite väl minimum.
9,2 Fantastiskt
Plus: Rummet hade ett fint utsikt och vi var nära Plaza Las Americas
Minus: Dushat var lite gammal
4,0 Okej
Plus: THE STAFF WAS NICE AND HELPFUL. THEY ALSO SPOKE ENGLISH WHICH IS A PLUS. THE RESTAURANTS NEARBY WERE GREAT. A MONEY EXCHANGE WAS A 5 TO 7 MINUTE WALK AWAY. THE ADJOINING SUPERMARKET WAS CONVENIENT.
Minus: THEY DIDN'T ACCEPT $US DOLLARS WHICH WAS EXTREMELY INCONVENIENT!!! ONE OF MY RESERVATIONS WAS CANCELLED AND I STILL DON'T KNOW WHY. WE HAD TO WAIT OVER AN HOUR TO GET ANOTHER ROOM. THANKFULLY ANOTHER ROOM WAS AVAILABLE.
10,0 Fantastiskt
Minus: Ibis Cancun is centrally located and easily accessible to super market, Hotel Zone, Buses, Shuttle and with the economical tariff. The Hotel has a restaurant and the Travel Desk. The staff are courtous. Enjoyed the three day stay.
8,8 Fantastiskt
Plus: Nära flygplatsen, bra personal. Prisvärt
6,3 Bra
Plus: Skön säng. Bra för mellanlandning.
Minus: Fick ett ganska slitet rum.
8,0 Fantastiskt
Minus: The kitchen lounge and supermarket next door closed at 10pm. Would be nice if the kitchen would extend their hours.
Live Aqua Beach Resort Cancun - Cancún - Byggnad
6
9,2 Fantastiskt (3 170 omdömen)
Översikt Omdömen
Detta hotell på stranden i Zona Hotelera ligger nära Museo del Tequila och Acuario Interactivo de Cancún. La Isla Shopping Mall och Aquaworld ligger också 3 km härifrån.
10,0 Fantastiskt
Plus: Hotellet hade en fräsch, ren känsla, vänlig personal och fantastisk mat och bekvämligheter
Minus: Jag önskar att hotellet kunde ha tagit med vår grupp vänner och varit nära tillsammans, eftersom hissarna var någon gång långsamma
10,0 Fantastiskt
Plus: Underbar fastighet, utsökt mat, utmärkt läge. Rekommenderar starkt!
Minus: Personalen är påträngande att upp-sälja andra produkter
10,0 Fantastiskt
Minus: Hotellets gäster börjar "boka" solstolar vid poolen runt 07.00 genom att lämna handdukar där, sedan kommer de inte tillbaka förrän mycket senare. Detta är förväntat antar jag, inte ett problem hos själva hotellet. Bara bra att vara medveten om innan du åker.
10,0 Fantastiskt
Plus: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Minus: that I couldn't stay longer
10,0 Fantastiskt
Plus: The genuine friendliness of all the staff. Very clean facilities.
Minus: Didn’t like the vacation club being somewhat intrusive to our time.
10,0 Fantastiskt
Plus: The variety of restaurants, the staff, the quality of the food, the beach, everything!
Minus: Nothing!
9,0 Fantastiskt
Plus: Food was good, some places even great... Rooms were very comfortable, service was great
Minus: Felt like they were constantly trying to sell you something, additional things you can buy
7,0 Bra
Plus: The food was amazing
Minus: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.
9,0 Fantastiskt
Plus: The resort is very beautiful (especially inside). I had the King ocean front view room which was big, clean and with an amazing comfortable bed. The staff is always friendly, smiling and helpful. "Italian" restaurant is not very authentic but has potential. Azur restaurant is the best in food and service. The beach is clean and there are kind of beach beds where you can stay. SPA is also very nice. I'd love to come back.
Minus: At our arrival we were offered a fast tour of the facilities and we were told that attending a 90 minutes presentation the day after we were receiving a discount on couple massage and on trips to Isla Mujeres. We were told that the presentation was about other parts of the hotel (master suite etc) so we accepted. The day of the presentation instead we were spending 2 and half hours with people that asked personal questions and tried to convince us to subscribe a membership for travels whose cost is over 30.000$ to be paid in 40 years! When we refused they proposed us a second offer for the cost of 12.000$ for discount on travels and flight tickets which we also refused. They kept going with a third offer of 2600$ for 10 days in one of their resort at next trip. I didn't like that this was not told clearly before. It was like a surprise and it lasted more than expected. Personally I have nothing against the membership and maybe I could have accepted the third offer if they were clear since the beginning. Also you have to decide immediately about every offer (you don't get even 1 day to think about) which is detrimental for them because people are not prone to sign a contract for several thousands of dollars straight away. Last but not least, when they saw that we didn't accept the offer they just offered the coupon on the couple massage and they said the trip discount was not offered anymore......I booked with another travel agency but this is unprofessional for such a beautiful place. I would suggest Live Aqua to not do this anymore. If you want to talk about membership say it from the beginning so that not you neither the guest waste their time. That is the reason why I am not giving 10 to this review.
10,0 Fantastiskt
Plus: The service was fantastic, they accommodated is so well. They remembered our names, it exceeded our expections. We are considering having our wedding ceremony here.
Minus: The elevators
10,0 Fantastiskt
Plus: Well, it’s a perfect finale for our honeymoon. The best beach in Mexico, perfect pool with all included food and drinks. 2-3 days it enough and not need to take swuita any special room, anyway you all the time at the pool.
Minus: The staff really tried, but I didn’t have enough vegan dishes
9,6 Fantastiskt
Plus: I love that there is no problem getting a good spot by the pool and the have lots of beach beds!
Minus: When we checked in they told us there were no ocean front rooms even though that is what we reserved. They moved us to the proper room the next day at least.
5,4 Okej
Plus: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Minus: This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Omni Cancun Hotel & Villas - Cancún - Sovrum
7
8,6 Fantastiskt (3 413 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger mindre än 3 km från Aquaworld och El Reys ruiner.
8,0 Fantastiskt
Minus: Maten var bara OK
10,0 Fantastiskt
Plus: Detta är en utmärkt familjeresort. Bra personal, vacker strand och ett brett urval av mumsig mat. Jag rekommenderar starkt denna resort!
4,2 Okej
Plus: Stränderna och utsikten var vackra
Minus: Variationen och kvaliteten hos maten var bristfällig. Servitörerna var påstridiga om dricks
6,2 Bra
Plus: Vänlig personal och rent
Minus: Wifi-servicen var dålig
9,6 Fantastiskt
Plus: Stunning beach! Great bars on the beach! They arranged a Mexican themed night, with amazing food and a show! What a nice way to end our holidays here! Omni has an amazing breakfast selection, from fruits to pancakes. Would highly recommend this hotel.
Minus: The spa treatments are really expensive. These aren't even compatible to European prices which are already high.
6,0 Bra
Plus: One of the pools overlooked the ocean, and the views were incredible. The Pina Grill had delicious food and really friendly staff. The resort was clean.
Minus: Staff were hit or miss - either super pushy and not helpful or extraordinarily helpful. The reservation system for dinner is horrible, and there often were not options available, even though we attempted to book as soon as the system opened up. There was a super hard sell for the time shares, and a good portion of the resort wasn't available (pool, bar, name brand alcohol, menu items) unless you had purchased a time share.
10,0 Fantastiskt
Plus: Everything
Minus: N/A
9,0 Fantastiskt
Plus: Anytime you had a question or problem they quickly fixed it or answered it
Minus: Throughout the lobby areas they have an aroma therapy system going that smells awful and was bothersome to a lot of people. You never know when someone may be allergic!!!!
8,0 Fantastiskt
Plus: Your employees are exceptional. Pay them more.
Minus: The sales tactic. I don't like being bombarded the minute I arrive at me destination.
10,0 Fantastiskt
Plus: We love the Omni! Great service and the food is always delicious!!
Minus: Nothing! Everything was perfect!
9,0 Fantastiskt
Plus: Our 3rd Christmas here, hoping for 4 next year! Resort is spacious but easy to navigate. Staff exceptional- Sergio at front desk, Cinthia , hostess at buffet, Carlos the waiter, Beatriz waitress on the beach- to name a few!!!Salad bar at La Vista- exceptional
Minus: Pillow size- too huge, but they did find me a thinner one! Pina Colada for dinner was disappointing- salad bar needs improving- much better last year.
9,0 Fantastiskt
Plus: Our stay at the Omni was fabulous! I can not say enough about the amazing staff!! The entertainment staff does a great job around the pool, on the beach and in the evenings! The Buffett restaurant always had a different variety of food and was very good. The staff, especially Ovilmer, at the La Paloma restaurant was so friendly and accommodating. We stayed in a villa that was nice and clean but was a little dated. We will try a room in the hotel next time. One day we rented a cabana on the beach, Beatrice was our waitress for the day, amazing! The beach is beautiful! We had a wonderful vacation at the Omni and will be back!!!!
10,0 Fantastiskt
Plus: The food was delicious and the entire staff very friendly and eager to help you
Minus: Our in room bar-refrigerator didn’t keep beverages cold
6,0 Bra
Plus: buffet
Minus: wifi too poor
8,0 Fantastiskt
Plus: The pools, the restaurant choices.
Minus: Things are a bit dated. Rooms are a little old
10,0 Fantastiskt
Plus: From the moment we arrived to the omni the staff was excellent and helped us with everything. They went out of their way to make sure we were taken care of. The room was amazing, the view was amazing. The hotel was very clean. The entertainment was fun in the evening. The beach was clean and big. The food was excellent for an all inclusive...the sushi was excellent. Best vacation...we will definitely be back many more times.
Översikt Omdömen
Detta boende vid stranden ligger bredvid en golfbana i Playa Mujeres, mindre än 5 km från Punta Sam färjeterminal, Playa Mujeres Golf Club och El Meco (arkeologisk utgrävning). Museo Subacuático de Arte (Cancún) ligger 4,4 km härifrån.
10,0 Fantastiskt
Plus: Servicen var fantastisk. Alla var så vänliga. Det finns en massa restaurang val och maten var god. Hotellet är stort men mycket sprids ut det känns mer intim.
Minus: Det finns ingen avskildhet i badrummet.
8,5 Fantastiskt
Plus: Trädgården är utmärkt. Gillade verkligen upplägget. Människorna var så trevliga. Verkligen en fantastisk plats att besöka.
Minus: Gillar inte glas i toalettdörrarna. Ingen avskildhet.
10,0 Fantastiskt
Plus: Personalen var utmärkt!! Hela semesterorten var oerhört ren och vackert!! Jag kommer definitivt att komma tillbaka!!
9,0 Fantastiskt
Plus: Läge Service Miljö
Minus: Mat Sängar Kuddar
10,0 Fantastiskt
Plus: beautiful landscaping and junior suites. the staff are very professional and attentive. Access to the white sand beach was easy and service such as towels, drinks and beach lounge chairs were plentiful Band entertainment at the large outdoor bar good
Minus: Entertainmnent presented nightly in the theater setting was marred by strobe lighting, large background screens and too much repetitive acts stressing strength acrobatics only. Found the microphone level too loud. After three shows we stopped attending.
4,0 Okej
Plus: Good service
Minus: Terrible Mosquito
10,0 Fantastiskt
Plus: Our room and how close the beach was from the pool.
10,0 Fantastiskt
Plus: The rooms are amazing. The grounds are beautiful. Many restaurants to choose from. Good food. Very clean!! Stylish. Wonderful staff. We loved our concierge Ignacio. Amazing! Luxury and romance. Perfect for couples!
Minus: The spa could be a bit better.
10,0 Fantastiskt
Plus: Gorgeous resort, facilities were absolutely beautiful; the staff was friendly and the level of service was amazing. If you want to be pampered this is the place. The food was very good and our favorite was Chez Isabelle.
Minus: Really nothing
10,0 Fantastiskt
Plus: The resort was exceptional both in decor/amenities and staff!
10,0 Fantastiskt
Plus: The spa, restaurants, activities, room, staff, location, and cleanliness!
Minus: No, everything was perfect!
10,0 Fantastiskt
Plus: What stood out to us above the amazing room, grounds, amenities, and food was how attentive and caring the staff was to us. Everyone from every level of staff treated us like family. Hotel employee was amazing as the Beach Concierge.
10,0 Fantastiskt
Plus: The variety of activities, food and drink. Staff was phenomenal.
10,0 Fantastiskt
Plus: Friendly staff, great facility and service.
Minus: No
10,0 Fantastiskt
Minus: Only thing I do not like is the WiFi is extremely slow!
Paradisus Cancún - Cancún - Sovrum
9
8,5 Fantastiskt (4 816 omdömen)
Översikt Omdömen
Detta familjevänliga boende i Cancun ligger i Zona Hotelera, fem minuters promenad från Playa Ballenas och Aquaworld. Playa Delfines och Museo Maya de Cancun ligger också 3 km härifrån.
10,0 Fantastiskt
Plus: Service och mat var fantastiskt!
Minus: Kanske kan kontrollen i tid vara kortare
6,2 Bra
Plus: Gästfrihet
Minus: Alltför många barn mat, inte så jättebra
8,0 Fantastiskt
Plus: Detta var en underbar all inclusive-resort med vacker strandnära egendom! Vi tyckte om vår vistelse, även om rummen är lite små och lite daterade. Behöver några fler strandstolar också. Totalt sett kommer vi att återvända till!
9,6 Fantastiskt
Plus: The location, breath taking beach, facilities cleanliness, how huge the place is! The aquaworld company who is at the hotel also & has AMAZING activities to try and enjoy. Also, I liked how the staff was friendly and available 24/7, esp CHRISTIAN at concierge desk who was like a friend honestly and he helped us with everything! Lastly, there is an awesome thing called hospitality room -you need to pre reserve it- which you can use post check out as you dont have a room to change or shower! P.s: go to isla mujeras island and coco bongo club at night - they are A MUST!!
Minus: The red lounge was a disappointment as it was empty with few drunk people in it. Go party OUTSIDE! The hotel is so huge & good in total, but the rooms look old and need renovation. I liked every thing about all inclusive free drinks free food 24/7 BUT for some restaurants you need to reserve them in advance and there are couple of them which were for the gold package only. There were though around 6-8 restaurants as I remember but honestly the food was suboptimal & not delicious! My recommendations are Malva restaurant which is an international open buffet cuisine and Blueagava which is a Mexican food rest. So for the others they need massive menu & taste renovation. Also, I didn’t like how pricey was the cubicle beds at the beach for around 190$ US dollars taking into consideration that we paid for all inclusive and this is too pricey to be honest! Although there were some free beach beds on the basis of first come first serve which are always full & taken!
7,7 Bra
Minus: They closed 3 restaurants and meal planning was difficult to say the least.
8,0 Fantastiskt
Plus: Relaxed environment
Minus: the Service and variety of foods
8,0 Fantastiskt
Plus: Staff Cleanness Pool Gym Food could be better
Minus: Music was way too loud at the beach resort
7,0 Bra
Plus: Good beach and food.
Minus: Bad air condition. I had to pay twice at checkin, because the card which i paid with few months ago didnt exist any more.
9,6 Fantastiskt
Plus: Atmosphere, great location & Friendly staff
Minus: Would like it heated indoor pool or Jacuzzi for cold night. Food need to be warmer/hotter. Everything was lukewarm at best.
10,0 Fantastiskt
Plus: We loved everything about this hotel, unlucky for us we only got to enjoy the hotel for 1 night out of the 3 we had booked due to a unexpected hospital stay but we managed to squeeze in a little of everything in the 24 hours we had to enjoy it!
8,3 Fantastiskt
Plus: The food was great. The food help was great. The pool side help at royal service were great.
Minus: The smells. Lots of sewer smells and sour smells. Our butler was terrible. Never would confirm anything and didn’t make sure we were doing good or checking in. She really dropped the ball. If we didn’t push, it wouldn’t get done.
8,0 Fantastiskt
Plus: The choice of restaurants in that hotel was just amazing. Clean and organised rooms. Comfortable beds
Minus: Staff was sometimes not available as we would have wished. Cheching in and out was quite a long procedure
8,5 Fantastiskt
Plus: No jet skis making noise and pollution.
Minus: Buffet restaurant understaffed.
8,3 Fantastiskt
Plus: I like the location it was definitely in the right part of the beach! The restaurants where on point!
Minus: If you are not traveling with family maybe its not the right choice for you, there are too many kids. The rooms are getting a little too old and the covers where not soft.
Emporio Cancun - Cancún - Byggnad
10
8,4 Fantastiskt (4 380 omdömen)
Översikt Omdömen
Emporio Cancun ligger i Cancun (i området Zona Hotelera), en tio minuters bilfärd från både Playa Delfines och La Isla Shopping Mall. Gäster har tillgång till bland annat kemtvätt/tvättjänster, reception (öppen dygnet runt) och bagageförvaring. Planerar du ett event i Cancun? På denna resort finns det event- och konferensutrymmen på upp till 770 kvadratmeter, däribland konferensrum. Begränsad parkering erbjuds på plats.
8,8 Fantastiskt
Plus: I allmänhet var allt ok med hotellet
Minus: Jag betalade extra 184 dollar för min 16 år gamla unge. De kallade barn under 10 år.
9,7 Fantastiskt
Plus: The resort och personalen var fantastiska. Rena rum.
Minus: Ingenting
9,7 Fantastiskt
Plus: Mycket bra upplevelse. Mycket rent och bekväma faciliteter. Absolut inga klagomål. Skulle älska att åka dit igen.
9,3 Fantastiskt
Plus: Bra läge, inte alltför hektiskt, vänlig personal, fantastiska faciliteter, mycket bekväm vistelse
Minus: Inredningen i rummen kunde förbättras
8,8 Fantastiskt
Plus: Frukosten var jättebra personalen i receptionen var väldigt hjälpsamma och trevliga.
Minus: Dom byggde ut hotellet under den tiden vi var där, ljudnivån var inte allt för hög men det märktes av. Lunchen i "poolbaren" var mindre bra
8,0 Fantastiskt
Plus: room was nice and clean, beach was clean also.
4,0 Okej
Minus: Old dated rooms (but clean) on the older side and construction workers will be here for another 4 months. They did eventually upgrade us to a better room away from workers anf we appreciated that. A lot of steps - as is the case with a LOT OF Mex hotels
5,0 Okej
Plus: Personalen och läget av hotellet
Minus: Inte bra vi förväntade oss att dom skulle städa vilket de gjorde och då försvann min tjejs AirPods. Kall pool och segt Wi-Fi.
10,0 Fantastiskt
Plus: I want to thank the staff of Emporio with all my heart. During the COVID-19 outbreak we came at the hotel since we were not able to return home. The staff went absolutely out of their way to make us feel safe. All of the employees cheered us up, checked in to see how we were doing. The hotel was fabulous. We got an upgrade to ocean view. The rooms were clean, neat and beautiful. Absolutely no comments on this. A special thanks to Yarr and Raymundo (Jose and Juan). Unfortunately we didn't get the chance to say goodbye since we could finally go home. I hope this message reaches them. You two are such beautiful humans and we want to thanks you from the bottom of our heart! Only a few weeks with the company, but Emporio is definitely not the same without them!! Also, the real Juan from the poolbar - you are amazing! The people made our stay so special. We felt at ease, while in these times it could have definitely been different.
Minus: Nothing!
9,0 Fantastiskt
Plus: Rooms was nice and clean with good amenities. Fitness center is basic but good enough for a weeks' stay, I used it every day. Breakfast is OK, not bad but I definitely had better before. Beach was nice and there is a bar as well. Pool area is also nice.
Minus: At the breakfast buffet the staff put the food on your plate whereas I prefer to do it myself. It would have been nice to have coffee every day in the room, but you are only given one serving at the start of your stay. The same with water.
8,0 Fantastiskt
Plus: Food and staff were great
Minus: Only two English speaking Television stations were CNN and FNC. No regular American television stations. They really cater to the Spanish speaking people. Not sure we would stay again just because of the situation.
7,0 Bra
Plus: The staff all worked hard to make the experience as good as possible.
Minus: They shouldn’t be charging full price for a hotel with major construction happening. Being woken up to the sound of power tools & work noise & “relaxing” at the pool or beach with the same noise was not what I signed up for. The restaur
9,0 Fantastiskt
Minus: Some staff members lacked the hotel's basic information. Poor training...
8,0 Fantastiskt
Plus: Stayed March 13-19. We don't do all inclusive because like to enjoy other restaurants. Breakfast was amazing- through booking.com, as a genius level 2 member I got free breakfast for 4 for 6 days. Well worth buying the breakfast if not- it was a full brunch, tons of variety including hot lunch/ meats. In 6 days, our family of 4 (two young adult kids) did not wait for a table. Wait staff was great, friendly, attentive. The beach is beautiful. There is construction of a huge new dining facility going on, center of the property right in front of the beach. When sitting poolside you do not hear the construction, maybe a very distant table saw now and then. Construction is a huge boarded up area which blocks the middle beachfront view. However, the property is otherwise immaculate pools, lawns, and extensive space for lounging, swimming, etc., poolside outdoor parts. Always beach loungers available. Gorgeous fine white sand beach. Lifeguard is a little high strung. He kept narrowing the width of the beach for guests, gesturing with his arms. ( we swam around 5-6pm every day, maybe it is the tides?) By god, you cannot swim one minute after 6pm- he blows the whistle and clears you all out. King bed suite/ room was modern, well appointed, full space balcony and nice view of the ocean.
Minus: Construction going on, they think until July- did not interrupt our stay but interrupts your beach view from ground level.
8,3 Fantastiskt
Plus: Gillade många saker i denna hotel. Stranden, fanns alltid solbäddar och plats. Kanon fin sand med möjligheten till fotboll, beachvolley, baren. Maten (all-inclusive) bra med ej lyxig. Bra sängar och kuddar samt lugn och tyst rum. Bra aircondition. Vi hade utsikt mot hav/pool. Finns rum med stora och små balkonger bra att tänka. Smidig och informell incheck bra! Vi fick rummet redan vid 10-tiden och rummet var bättre än vi trodde. Bra poolområde där det är egen ”barnavdelning” bra både för dem med barn och utan :) Grym städning och fräsch varje dag.
Minus: De håll på att bygga nya delen och byggarbete störde lite eftermiddags häng på balkongen. Så hade vart bra att informera någonstans.
10,0 Fantastiskt
Plus: Location and staff
Minus: I wish it was posted that there was major construction going on...loud banging all day long and long trips for beach access
Crown Paradise Club Cancun - Cancún - Byggnad
11
8,5 Fantastiskt (4 186 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger tio minuters promenad från Playa Delfines och El Reys ruiner. Aquaworld och Museo Maya de Cancun ligger också 5 km härifrån.
3,7 Medelmåttigt
Minus: Buffén var fruktansvärd och ljudet var så illa att du kan höra varje ljud runt omkring dig och musiken från någon nattklubb är så hög från kl. 22.00 till 02.00 och vårt rum var längst bort och städarna städade rummet, men lämnade inte några handdukar. Var tvungen att ringa två gånger, efter 1 timma kom handdukarna. Vi har kommit till Cancún under de senaste sex åren och detta måste vara den värsta anläggningen. Spendera little mer pengar och bo på en bättre anläggning, kommer absolut inte tillbaka.
10,0 Fantastiskt
Plus: Pris Oceanfront Rent Alla-inclusive (drycker och alkohol) Vänlig
Minus: Ingenting
6,8 Bra
Plus: Personalen var bra, en à la carte-restaurang var fantastisk och stranden var fantastisk. Personalen i buffetten, en la cartes och strandbaren var särskilt bra.
Minus: Sängarna var inte de mest bekväma men inte en stor fråga. Mycket bra personal, men många barer var underbemannade för långa linjer. Hissarna var kontinuerligt nere för underhåll och var mycket långsamma.
10,0 Fantastiskt
Plus: Absolutely gorgeous view!!!! The staff are so nice and they really hard!!!
Minus: The beach was a little dirty
9,0 Fantastiskt
Plus: Loved the open feeling and total relaxation that you felt, the staff was friendly, tho a lot of them did not speak english and that was a little awkward, but not enough to cause problems and the food and drink was great
Minus: The swimming pools closed way too early (5-6pm) Coffee was not in rooms, tho a coffee pot was, had to get dressed and go downstairs if you forgot to have it brought to you by the front desk. The room I was in had a good leak in the bathroom ceiling
10,0 Fantastiskt
Plus: Crown Paradise Club was the perfect resort for my young family that included two small children. Tons of stuff to do for everyone, whether they be adults or children. The reviews I read said the decor was outdated but they must’ve renovated because our rooms were contemporary, very clean, and really nice. The food was top notch and the service was excellent. I look forward to coming back with my family again!
7,9 Bra
Plus: My room was incredible. Staff was friendly and welcoming.
Minus: WiFi was very poor. I only got connected to the WiFi when I was in the main lobby. I had a great room and access to a private lounge area for breakfast and snacks and beverages but the WiFi sucks
8,8 Fantastiskt
Plus: A lot of activities Show is good
Minus: Menu not change. So if you stay longer, everything becomes boring here.
10,0 Fantastiskt
Plus: Great service and the food was good. Roger was a great bartender at the adult pool.
Minus: The adult pool closed a little to early
9,0 Fantastiskt
Plus: Loved the activities for the kids!
Minus: The food in the buffet was not so good at all... The restaurants yes were good but they didn’t offer breakfast nor lunch and the buffet wasn’t nice.
7,0 Bra
Plus: The service waiter and waitress are very nice, and well taken care of. I give a 10.
Minus: I had paid extra for crown club room, but when I got there they're trying to give us a standard room. Until we had to gave them proof of what we had paid for it.
7,0 Bra
Plus: We liked the location of the resort and the entertainment team with the activities they are doing,live music in the lobby .We enjoyed the view from our room. Many pools and recreation areas ,shops, places to have a snack or a drink.
Minus: Cleanless in the restaurant and toilets, plastic flowers/ plants for decor, not enough staff at the concierge to sort out quickley client's issues, just details not being considered like you would expect for a5☆ resort.
3,0 Medelmåttigt
Plus: Drinks were decent.
Minus: The food buffet was horrible. Limited hot food options that were bland. Rooms and facilities are old and run down.
1,0 Dåligt
Plus: Kids pool
Minus: I planned to stay at the hotel from Mar 14 to Mar 17. Due to Covid-19, I returned home early and only spent one night at the hotel. When I checked in I paid extra US$300 for my kids' stay, $--- per night.I was promised to get back $200, but never.
2,5 Medelmåttigt
Plus: Food and bath were good
Minus: There was a leak in my room, my fiancé fall on the floor because of the leak, nobody showed us around, and we missed some points of the resort, the windows of the room were not sealed and you could listen the wind all night. Oh and the bed sheets were dirty on the first night.
Hard Rock Hotel Cancun - Cancún - Sovrum
12
9,0 Fantastiskt (5 105 omdömen)
Översikt Omdömen
Detta hotell ligger vid stranden i Zona Hotelera, endast tre kilometer från Aquaworld, Acuario Interactivo de Cancún och La Isla Shopping Mall. Playa Delfines och El Reys ruiner ligger dessutom 5 km härifrån.
4,8 Okej
Plus: Jag gillade att hotellet hade allt lätt att komma till, inte mycket att gå runt. Barnvänligt
Minus: Jag checkade in och fick ingen specialinstallation i mitt rum, som jag hade vid mitt senaste besök. Jag fick inte heller veta om mina semesterkrediter och när jag frågade om dem som checkade ut berättade de att jag var tvungen att använda dem den dagen. Jag finnas mycket upset, därför att jag attr kunde av använde dem de 3 dagarna som jag finnas där. Ingen hade berättat för mig hur många krediter jag hade när jag checkade in.
9,1 Fantastiskt
Plus: Underbar service! många restaurangalternativ inom hotellet, underhållning vid poolen, drinkar hela tiden, nattklubbar inne på hotellet ... många underhållningsalternativ.
Minus: Den största negativa punkten är lukten av badrumsavloppet. Jag bodde i ett rum på 10:e våningen och bestämde mig för att bo en dag till så att de stannar mig på 5:e våningen. Lukten är mycket obehaglig ... du måste duscha och något genom att täppa till avlopp så att lukten inte går till rum. Mina vänner bodde på tredje våningen, lukten var ännu värre!
10,0 Fantastiskt
Plus: Mat, spa och pool
9,0 Fantastiskt
Plus: Staff was always helpful and very polite Very clean
Minus: Food could have been better.
7,0 Bra
Plus: The restaurants from the hotel are good (considering HR standard), the service was also in general good with very friendly people at the bar/restaurants. The beach is beautiful but had a red flag all long the week and somedays with few seaweed in the water.
Minus: The whole I had someone from HR commercial dpt following me in the hotel trying to convince to attend a breakfast with their team. They are well located just in front of the lifts so they kind of control all your steps. Awful experience which I didn´t have at Punta Cana HR, maybe because the Cancun one is much smaller. Another problem is that I could only open the sun umbrella in 2 out of 7 days during my stay. The official explanation is due to the wind which, to be honest, doesn´t make any sense considering the wind level at the week and that there are thousands of ways to avoid this problem.
6,7 Bra
Plus: Big pool, good location, very friendly staff.
Minus: Food and beverages. Not a lot of options, the restaurants are not good at all, drinks at the pool bars go from horrible to ok and, the food at the pool area is nasty.
9,2 Fantastiskt
Plus: Great atmosphere, staff were amazing. Party, party, party.
Minus: Rock spa, need to get staff that want to deal with the public.
10,0 Fantastiskt
Plus: The staff, the hotel and the view
8,8 Fantastiskt
Plus: The Hard Rock Hotel is unapologetically a flip of another hotel property which HRH completed in 2012. The location is amazing giving guests easy access to all Cancun has to offer within minutes by cab or bus. The beach and water is spectacular and probably what made the remodel attractive. The food is excellent in all restaurants, & we found the buffet quality to be on par with most sit down restaurants. There are shops and bars on property, a well equipped fitness center including hoops & tennis courts. The outdoor amphitheater is a very cool touch and has events nightly. We caught the Queen tribute show and the band was really exceptional. The grounds are clean, compact and very well maintained. The infinity pool transitions visually perfect with the beach view. The best part of the hotel by far is the staff top to bottom. We were consistently engaged by staff at all levels in a polite, respectful and service oriented fashion. It was clear that this team understands and appreciates what business they are in. Well done HRH!
Minus: There are some things that didn’t work for us at the Hard Rock Hotel. We were on the 3rd floor /Royal level. The room had an electrical issue and an electrician fixed the problem in 24 hours. No concessions were made. The lighting is ceiling zoned spot lights. We could never find a comfortable pattern as the lights were harsh yet not quite positioned right to apply makeup over the bathroom sinks. There is a guitar lesson TV channel & you can order a guitar & amp for the room. Unfortunately, the inventory isn’t big enough and we were never able to get one. Studio time is also limited & we were also unable to find time in 3 days. One of the most bizarre annoyances was The Rock Shop. It had a great selection of HRH merch but only small or XL sizes for nearly every item! We bought nothing. As an all inclusive, HRH can’t find a better way for guests to make dinner reservations than to force guests to stand in a reservation request line every day for 30-45 minutes. Surely there’s a better system. Finally, either it was the crowd or the brand, but we were constantly surrounded by smokers by the pool or on the beach. There’s a very liberal smoker policy or it isn’t well enforced, not sure. However, for the most part, if we mentioned something, smokers usually moved with apology.
10,0 Fantastiskt
Plus: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.
10,0 Fantastiskt
Plus: All the amenities and the staff has been extremely friendly.
Minus: Could be a tad cleaner.
10,0 Fantastiskt
Plus: I love the activities.... always full of lines up activities! The food was great and variety of choices.
Minus: I just do t like that some representatives in the lobby were after the guests to offer memberships. Could be misleading because they initially make a intro of helping you with reservations of amenities but end up with offers.
10,0 Fantastiskt
Minus: Had a problem with our room and the front desk clerk was unhelpful and rude. Everyone else was great
9,0 Fantastiskt
Plus: The hotel’s staff was very friendly and accommodating. Dining options were amazing and the service was top notch. I loved being able to lounge beach side and have a waitress come by and take my drink order.
Minus: Definitely a party hotel. I paid to upgrade my room when I arrived for an ocean view, could hear people partying at all hours of the night. Do not recommend if you are looking for a strictly relaxing vacation. There are mosquitos on the property.

Bästa rummen i Cancún

Sun Palace - Cancún - Byggnad
1
9,2 Fantastiskt (894 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger mindre än 2 km från Museo Subacuático de Arte (Punta Nizuc), El Reys ruiner och Playa Delfines. Aquaworld och Museo Maya de Cancun ligger också 5 km härifrån.
10,0 Fantastiskt
Plus: Sun Palace underhålls vackert av personal som verkar riktigt glada att arbeta där och verkligen njuta av att tjäna kunder. Strandstolarna är så bekväma (tjocka kuddar), handdukarna är stora, duscharna är stora med fina produkter. Vi älskade badtunnan i rummet. Läget är perfekt. Det är i det lugna slutet av Cancún så det fanns inga bullerproblem. Den thailändska restaurangen har den bästa maten på hotellet. Personalen på rummet var fantastisk!
Minus: Den mexikanska restaurangmenyn är varken mexikansk eller välsmakande. Jag är inte säker på vad som händer där. Drycker på hotellet är rikligt, men om du beställer något annat än en rak alkoholdryck (martini), får du oftast blanda. Mycket svag.
10,0 Fantastiskt
Plus: Den övergripande fastigheten var vacker. Poolerna var fantastiska och vi hade mycket roligt med att spela pool-volleyboll varje dag. Maten var fantastisk och hade tillräckligt med alternativ för att aldrig bli uttråkad. Servicen var underbar och vi är så glada att vi kunde få uppgraderingen till Grand Level-rummet med Concierge genom vår Kayak-bokning!
10,0 Fantastiskt
Plus: Allt var fantastiskt från det ögonblick vi kom. Receptionen hälsar dig med en uppfriskande välkomstdrink, kalla handdukar att svalka av och en blomma för mig. Hotellets personal är fantastisk, maten är utmärkt och drycker och alkoholval är bra och av bättre kvalitet. Om du letar efter en romantisk semester, bara par, inga barn, är detta ett utmärkt ställe. Ja, stranden är fantastisk också!!!
10,0 Fantastiskt
Plus: We really liked the location. The hotel is located in the hotel zone but really close to the airport. My wife loved the spa! The staff were friendly and housekeeping did a nice job every day. We had spectacular views day and night. We would come back!
Minus: The hotel is a little bit older than others in the Hotel Zone but everything else made up for it.
10,0 Fantastiskt
Plus: Friendly staff Spacious room Great entertainment Excellent service Beach cleanliness
Minus: Add transportation to airport
7,5 Bra
Plus: Staff really try hard. Food gets repetitive and is often luke warm at the buffet. The food often lacked a loving touch to make it more authentic i.e the Thai and other Asian dishes lacked any wow factor.
10,0 Fantastiskt
Plus: The hotel was incredibly spotless. The attention and service provided by the staff were outstanding. The food and drinks were excellent.
Minus: Only the VIP section of the beach had sun after 3pm.
9,6 Fantastiskt
Plus: Martin Cano went beyond our expectation the food at this resort is way above other hotels the service is over the top you will never be without food or a drink
Minus: Its not a tropical resort but if you want good service a top of the line room and great food then this is for you
10,0 Fantastiskt
Plus: Best all inclusive resort we have stayed at. The hotel was always clean, the food was great and the service was excellent. This is an adults/couples only resort which was nice. It is also a smaller hotel so it keeps an intimate setting.
10,0 Fantastiskt
Plus: Close to airport, wonderful location, great rooms, lovely food and efficient, professional staff
Minus: There wasn’t anything not to like
10,0 Fantastiskt
Plus: I spent my honeymoon here and it was amazing. The food is excellent and there's a lot of variety. Our room looking out on the beach was perfect and a fully stocked liquor cabinet was a nice surprise. The guest relations people helped us use the majority of our resort credit on excursions we loved.
Minus: I didn't like how the first thing you do after checking in is having to sit down with a guest relations person who tries to get you to attend a timeshare tour. We told them no outright and they didn't bother us about it again however.
10,0 Fantastiskt
Plus: It was a great stay. Very friendly staff and everything at the hotel was great and easily accessible. Loved the beach front, it really made our holiday!
10,0 Fantastiskt
Plus: The property was super clean and beautiful. Refreshing scents and smells around each corner. Bathrooms were always clean and not a far walk from the beach at all.
Minus: My husband and I wish there was more to do at the resort at night. Shows, live music and things that last more than an hour or so... night life...
Nizuc Resort and Spa - Cancún - Sovrum
2
9,4 Fantastiskt (2 019 omdömen)
Översikt Omdömen
Nizuc Resort and Spa ligger i Cancun (i området Zona Hotelera), fem minuter i bil från både Playa Delfines och El Reys ruiner. Gäster har tillgång till bland annat business-service, limousine- och taxibokning och expressincheckning. Planerar du ett event i Cancun? På denna resort finns det event- och konferensutrymmen på upp till 765 kvadratmeter, däribland konferenscenter. Gäster erbjuds flygtransfer tur/retur mot en avgift och avgiftsfri parkering finns även på plats.
10,0 Fantastiskt
Plus: Arkitektur
10,0 Fantastiskt
Plus: Excellent construction and room design. Luxury rooms with all details finished 100% quality. Personal / Room services - makes your feel like a VIP without any intensions to get a TIP. they just want to provide and excellent service for your and thats it. Hence Management of the hotel made a perfect job with people trainings.
Minus: Nothing to doesn't like there.
9,2 Fantastiskt
Plus: The hotel is beautiful
Minus: The restaurants are extortionate
10,0 Fantastiskt
Plus: The design.
10,0 Fantastiskt
Plus: Pure luxury place. Expensive, but all paid money has a value. Extremely great staff everywhere. If you have a budget and you like privacy in your travels - I would suggest to go there. We stayed 4 days/5 night and it was perfect ( Christmas time). Pet friendly - which is a big PLUS for us. I would recommend this place for everyone to visit
Minus: Spa is good but extremely expensive;) maybe you can lower prices little bit? ;)
8,8 Fantastiskt
Plus: Well designed, high end place , good restaurants and well located
Minus: The beach
8,8 Fantastiskt
Plus: Very up to date beautiful hotel. No comments on that end. La Punta restaurant to die for!
Minus: The only unpleasant part is the ocean on the family side is very mushy and up to your knees as long as u can go. Very unpleasant feeling to step. And the ocean on the adult side is all in seaweed with only little space to swim. Also hotel is super quiet. No music anywhere whatsoever that would be a good idea at least some lounge something.
10,0 Fantastiskt
Plus: Excellent stay — a hidden gem. Second time there, and it did not disappoint. Could not recommend it highly enough.
Minus: I would struggle to find any reasons.
10,0 Fantastiskt
Plus: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Minus: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
10,0 Fantastiskt
Plus: The service
Minus: A little pricey but worth it.
10,0 Fantastiskt
Plus: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Minus: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
8,0 Fantastiskt
Plus: Location and staff
Minus: Doors must be fixed because they don’t close very good and slam all day long. Italian Resto to cold due to airco blowing you away
Grand City Hotel - Cancún - Pool
3
8,7 Fantastiskt (381 omdömen)
Översikt Omdömen
Grand City Hotel ligger centralt i Cancun, en kvarts promenad från både Market 28 och Plaza Las Américas.
6,8 Bra
Plus: Rent och enkelt. Bra för det vi behövde.
Minus: Den "tredje sängen" i rummet visade sig vara en soffa som fälldes ned. OK, men inte som förväntat.
10,0 Fantastiskt
Plus: the breakfast was really good. it was right next to a budget rent a car and we were able to rent a car with a discount for staying at the hotel. the staff was really nice and our room was cleaned every single day. they even set up a crib for our baby. big rooms comfortable beds and really close to everything we had a walmart walking distance, a plaza where there was a burger king and many restaurants open till late. in the corner of the street there was a convinience store OXXO open 24/7 and the bus stop to go to the hotel zone and beaches. great place great price super friendly people! i will be back. thank you florcita for the breakfast.
7,7 Bra
Plus: Friendly staff, clean rooms, nice courtyard, walking to Walmart, 666 bar on same block.
Minus: Had to be in your room for a/c to work,.(no cooling room for your return), small refrigerate didn't cool well. That's all, no bad deal. Beds are firm but I like that.
7,5 Bra
Plus: Receptionists were helpful and friendly.
Minus: If we had information about the tours on hand at the hotel that would have been helpful. Needed Engish speaking ability to all receptionists.
4,8 Okej
Plus: Spacious, small clean pool. New and nice decore. They arranged ground floor as mom is in wheelchair. Easy ground level free parking.
Minus: Terrible check in. Dispute my confirmed reservation that I provided the check in staff made us wait. Not sure if he found the reservation. Terrible to have rock and roll till just after4:00AM!!!!!
5,0 Okej
Plus: The room was huge, free coffee, 2 bottles of free water, 13 minute walk to Walmart, 3 minute walk to Burger King,The hotel is very well kept. Breakfast runs about $5. Will stay again. The hotel is very secure and I felt safe.
Minus: The shower water flow could have been better.
9,6 Fantastiskt
Plus: Place was clean and staff helpful. We only used as a place to sleep while in transit to Cuba. There is supermarket and Service station very close. And also a restaurant on corner which unfortunately was closed on Monday so we did not go. I can’t comment on location as we did not go out. However do your own research.
Minus: Nothing. All was good.
10,0 Fantastiskt
Minus: Everything was awesome
7,9 Bra
Plus: Large room, nice pool and cafe
Minus: Main problem was nighttime noise from a nearby club. Live music from midnight until around 3am some nights.
JW Marriott Cancun Resort & Spa - Cancún - Sovrum
4
9,2 Fantastiskt (2 287 omdömen)
Översikt Omdömen
JW Marriott Cancun Resort & Spa ligger i Cancun (i området Zona Hotelera), 2 minuter i bil från Aquaworld och 5 minuter från La Isla Shopping Mall. Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
10,0 Fantastiskt
Plus: Allt var bra. Fantastisk personal. Fantastisk mat. Fantastisk service
Minus: Pool och Strand entré luktar som en våt matta.
2,8 Medelmåttigt
Minus: Jag fick descriminated
10,0 Fantastiskt
Plus: Servicen var verkligen bra
10,0 Fantastiskt
Plus: Jag älskade att bo här. All personal som arbetade där var så vänlig och trevlig. De visste vårt namn den andra natten. Vi kände oss viktiga. Rummen var alltid rena & städningen höll alltid rummet snyggt och kom till och med tillbaka på kvällen för att se till att vi behövde fler handdukar eller glas. Servispersonalen var fantastiska. Allt vi behövde hjälpte de oss med. Jag har aldrig bott på ett ställe som tillgodoser alla våra önskemål och behov på ett mycket professionellt sätt.
8,0 Fantastiskt
Plus: Stämningen, vänlig personal, bra läge.
Minus: Ingen
10,0 Fantastiskt
Plus: Amazing View.
Minus: Old elevators.
10,0 Fantastiskt
Plus: Everyone at the hotel ( front desk, cleaning staff, and waiters) made me feel at home and made my stay in Cancun a great experience! I will definitely be staying at the JW next time I come back to Cancun!
7,5 Bra
Plus: Room has good enough space to accommodate 2-3 member families. Ocean view was beautiful from Pools inside resort and bar were excellent and memorable from balcony. Beach is just 1 minute walk from lobby.
Minus: Bathroom was clean but leaking water from sideways, toilet and dressing area got filled with leaked water, had to put a towel and walkover as it was so slippery. TV was showing the watch history of previous guests. I made this reservation for 3 people, they just provided toothbrush, bath soap and personal care kit for just 1 person. Finally “Not up to my expectations”.
10,0 Fantastiskt
Plus: World-class staff and service!!! It is not all inclusive so a bit pricey on the food and drinks, but you are on vacation, its okay to splurge. Hands down the best experience. Amazing rooms and location, step right onto the beach!
Minus: ZERO complaints!
9,0 Fantastiskt
Plus: First time visiting since rooms were remodeled. Like the new rooms, location still great and staff still very professional and friendly.
Minus: Need to remodel/refurbish pool area and elevators. Why skimp on these important parts of your hotel?
10,0 Fantastiskt
Plus: Pool, beach, room, staff; all great
Minus: There are really only hotel and high end places to eat nearby, so basically forced to have higher cost options on food all the time.
10,0 Fantastiskt
Plus: Service
Minus: None
9,6 Fantastiskt
Plus: Very friendly staff. Great view. Outstanding Beach (white sands and not rocky)
10,0 Fantastiskt
Plus: Staff was amazing. Great hotel and rooms
10,0 Fantastiskt
Plus: The pool area was unbelievably gorgeous and serene and HUGE. The scuba pool and staff to teach you was great. Great location with many restaurants close. They can be pricey, but they are good. The staff was so kind of friendly, we felt at home in Cancun!
Minus: The adult pool bar could use a little renovation. It was awkward trying to eat there. Maybe it isn't meant for that? There are only 2 hot tubs and they were crowded most of the time. Literally the only two things I could see that could be improved.
8,0 Fantastiskt
Plus: Most of the staff are kind and efficient. Room was clean and comfortable.
Minus: There’s a person at the reception, Mr. Daniel Terrazas, Not too kind nor professional. I think he doesn’t reflect JW. Marriott’s philosophy and standards.
10,0 Fantastiskt
Plus: This was my 4th Trip to Cancun and this property exceeded expectations at every corner---Check in---Escort to your room---Room Quality and comfort---Beach Access and Pool set up----Restaurants----We are ready to book it again! Perfect Hotel!
Minus: Nothing!

Bästa hotellen i Cancún nära Centro de convenciones de Cancún

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Hyatt Ziva Cancun - Cancún - Sovrum
1
9,1 Fantastiskt (5 670 omdömen)
Översikt Omdömen
Detta boende på stranden i Zona Hotelera ligger nära Playa Gaviota Azul och Delphinus Dreams. Forum-stranden och Playa Caracol ligger också fem minuter härifrån.
10,0 Fantastiskt
Plus: Personalen var mycket hjälpsam. Många olika matval. Rummet i det turkosa tornet var den trevligaste familjen någonsin sett. Poolen och strandområdet är bara perfekt! Skulle rekommendera alla som reser till Cancun.
10,0 Fantastiskt
Plus: Den personal, fastighet, tjänster, och landskapet är fantastiska
9,1 Fantastiskt
Plus: Fantastisk erfarenhet och faciliteter. Fantastiska pooler och rekreationsområden inklusive stranden. Älskade att de hade kajak och Paddleboarding gratis.
Minus: Maten var inte bra, det kunde ha varit bättre. Servicen på restaurangerna var inte fantastisk, du måste be flera gånger om saker.
9,4 Fantastiskt
Plus: North beach and Pool, Great Food (sometimes was cold but good taste), Spa.
Minus: Intermitent Wifi and Cable TV, extra charges for additional person.
8,2 Fantastiskt
Plus: Hurricane Matthew messed up our plans for our wedding ceremony on the beaches of South Carolina, so we decided to ease the pain with a three day jaunt with our boys to Hyatt Ziva. Having spent a weekend at Hyatt Zilara in late June for my wife's birthday, we were somewhat familiar with the Hyatt brand, and knew what to expect from a quality standpoint. The friendliness of the staff is what we enjoyed the most. They make you feel like they are genuinely happy you are there, from the concierge staff to the kids club staff, and everyone in between. The hospitality is top-notch. The sugar sand beaches at Ziva are really nice. Both are protected so the crystal clear waters are calm and refreshing. The lounge chair area next to Habenero's was the best, being right next to the water with service staff to deliver drinks with a smile. Our 6 yr old can't stop talking about The Kids Club. He had such a good time with other kids his age, playing in the water park or eating lunch in one of the restaurant's, or making arts and crafts together. Total winner in that regard. We were able to enjoy the live salsa band that played Thursday night on the rooftop bar. We had a blast dancing all night long.
Minus: There were some things that we wished were better. We had a great time dancing Thursday night, but that was it. No other night had any exciting thing to do. We were treated to some nice performances on Friday night, which was Mexico night, so the main area was decorated and vendors had set up shop to sell stuff, and the food was pretty amazing as well, but we still were disappointed that there wasn't another club like atmosphere to enjoy. And speaking of the food, it was spotty at best. Other than the fare that was offered on Mexico night, it was kinda disappointing. We weren't expecting a gourmet experience, but we thought it would be better than it was. The pool areas seemed a little bi-polar. The main area had someone talking on the speaker constantly, with this droll, canned music playing in the background, and the water felt like a bathtub. In contrast, the smaller pool area on the south beach side was to quiet, with no music at all and the water was downright cold. We thought that a little more balance would have been nice. I was charged and international transaction fee by the resort. When I first questioned what this charge was, they told me that it was from my bank. But after talking to my bank today I was notified that it was in fact the resort that facilitated this charge. I will be calling them this afternoon to address this. Overall it was a great weekend.
10,0 Fantastiskt
Plus: Amazing staff service
Minus: Food.
10,0 Fantastiskt
Plus: The staff was lovely and very accommodating...all of our requests were met in a timely manner. Food was great and rooms were very clean. Resort had much to offer.
Minus: Mixed drinks could have been better, but I’m not a big drinker so it was not a big deal.
10,0 Fantastiskt
Plus: The quality of the beach. It was clean spacious and tranquil.
Minus: I asked factura thru email couples of times for weeks but have never received it.
10,0 Fantastiskt
Plus: This hotel is a reinvented version of all inclusive where both a traditional all inclusive guest and a silent loner will find his own place and feel comfortable. The food is just amazing as well as the beach (two options of two different types of sea), the gym, activity with dolphins and overall design of the place.
Minus: Some of the personnel lacked formality. Loud parties were disturbing but were easy to escape. If you plan to lose the weight...it is the wrong place.
10,0 Fantastiskt
Plus: The staff was amazing and very attentive. The front desk staff Miroslava is so pleasant and helpful. Her level of customer service was exceptional. Jennifer in Chevy's restaurant had a very pleasant attitude. Eni in concierge services made all my requests come to fruition. Eni the Bell boy is also wonderful. And I can't thank Beatriz enough. She was a joy to be around. She helped to make my daughter Kia's 30 Birthday an experience she will always remember. I can't wait to go back for a family vacation with more family next time. Im even thinking about planning our family reunion here. I absolutely loved everything about this Hyatt location
Minus: The only thing I didn't like is the difficulty contacting the hotel by phone. Its very difficult yo reach then from USA. The only real contact is by email
7,0 Bra
Plus: Breakfast
Minus: Noise from outside the room
Grand Fiesta Americana Coral Beach Cancun - Cancún - Sovrum
2
9,1 Fantastiskt (3 802 omdömen)
Översikt Omdömen
Grand Fiesta Americana Coral Beach Cancun ligger i Cancun (i området Zona Hotelera), ett stenkast från både Forum-stranden och Playa Caracol. Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning. Gäster erbjuds flygtransfer från hotellet mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
10,0 Fantastiskt
Plus: Allt om upplevelsen var fantastiskt. Ganska klart för mig varför det är ett 5-stjärnigt hotell.
Minus: N / A.
10,0 Fantastiskt
Plus: När du bor här vet varför det heter the "Grand" Fiesta Americana Coral Beach ... Det är GRAND! Detta var vårt fjärde gången i Cancun, och andra gången på detta hotell. Service, renlighet, bra läge - vatten och mark, comfort, stil och elegans, och maten är den bästa!
Minus: Priset är mer än en hel del andra hotell i Cancun, och det är inte All Inclusive så du kommer att betala för mat och dryck, men det är värt det!
10,0 Fantastiskt
Plus: Allt var utmärkt! Jag tog min man för hans 40-årsdag. Servicen var perfekt rakt igenom. Folk är så vänliga och tillmötesgående. Havet var underbart ... avkopplande, helt perfekt!!
Minus: Ingenting!!
8,0 Fantastiskt
Minus: Ingen transferservice
8,8 Fantastiskt
Plus: Personalen var utmärkt, mycket uppmärksam och hjälpsam och till största delen tvåspråkig. Vi var där i mars och vädret var bra, men stranden är ganska tonad tidigt på eftermiddagen. Vi var tvungna att fortsätta att röra oss runt poolen för att bo i solen. Lyckligtvis var anläggningen inte full så det var inte ett problem. Vi äter inte på bufféerna, men beställde av menyn och maten var mycket bra.
8,0 Fantastiskt
Plus: Fantastisk strand även om det får skugga från kl. 15.00. Vänlig personal. Restaurangen Basilic var fantastisk. Tepåsar och kaffe på rummet debiteras som om de tillhörde minibaren. Du måste betala för att använda gymmet och spat, även om rummet jag bodde i kostade mig 500 dollar per natt!
10,0 Fantastiskt
Plus: Servicen är perfekt
10,0 Fantastiskt
Plus: Älskade läget. Personalen var underbar, särskilt i baren. Frukostbuffén var utmärkt.
10,0 Fantastiskt
Plus: Sammantaget var läget utmärkt, nära nattklubbar. Poolerna var fantastiska och för att inte nämna personalen var det bästa läget. Stranden var ren och lätt att nå, poolerna var välskötta och rena. Rummet var rent, wifi fungerade på mitt rum men fick bättre mottagning i lobbyn.
Minus: Ingen information om de tre restaurangerna på plats, ingen meny nämns inte ens. Minibaren på rummet var trevlig men dyr.
10,0 Fantastiskt
Plus: Location is steps from all the restaurants and nightlife in Cancun. Staff are season professionals waiting to assist you hand foot. The rooms are all Jr. Suites and are spacious floor plan that ever room in th ed hotel is design to unparallel ocean views.
Minus: I love staying at Fiesta America Coral Beach. Only they could add a Jaccuzi where the pool is would help.
10,0 Fantastiskt
Plus: Allting va super bra
10,0 Fantastiskt
Plus: It has been a difficult time worldwide but they handled the pandemic well by keeping everything neat and tidy.
Minus: The toilet in our room gave some problems.
2,0 Medelmåttigt
Minus: I canceled cuz of the corona virus and I didn't get any money back
10,0 Fantastiskt
Plus: Amazing staff
Minus: Nothing really
10,0 Fantastiskt
Plus: Great location, incredible service everywhere you turned.
Minus: Nothing
10,0 Fantastiskt
Plus: Very polite and professional staff
8,0 Fantastiskt
Plus: Our accommodations and the staff
Minus: No
10,0 Fantastiskt
Plus: While the exterior of the hotel is showing its age (peeling paint), it’s still fabulous in every way that really matters: the rooms are spacious and modern, the location cannot be beat, and the service is impeccable. You essentially have a private beach with swimmable ocean — few areas of the Yucatán offer this combination. If you can catch a deal for the Grand Club like we did, do it (we paid twenty dollars more total for five nights). The top-notch wait staff of Amado, Alex, Marcos, and Juan Jose will be at your beck and call for what’s virtually an all-inclusive experience.
Minus: Our toilet clogged three times, but the staff offered us a different room. It was a little embarrassing calling for a plunger each time; I asked them to leave a plunger with us so that we wouldn’t have to bother them, but they never left us the plunger. Perhaps they were short on plungers. It wasn’t a big deal: they were responsive each time and it was great that they offered a different room, so no problem really. My only disappointment was that they said they’d leave us a plunger and they didn’t.
10,0 Fantastiskt
Plus: Best location, walking distance from clubs and restaurants. Private beach is very clean with greats service. Clean and modern rooms, very spacious with beautiful view. Super friendly and motivated staff always there to support. Pool is directly next to the beach. Big fitness and spa area. The bus stop is close to the hotel to get around the Hotel Zone, very convinient and low price. One passes by every several minutes. I can recommend this to everyone travelling to Cancun, best value for your money!
Minus: Everything is great!
8,0 Fantastiskt
Plus: Location and pools
Minus: Everything wasn't included. For a higher price but everything included would be great.
8,0 Fantastiskt
Plus: Rummet. Havet. Stranden. Utsikten. Gymmet var super!
Minus: Vid ankomst får man träffa en person som skall berätta mer om hotellets egna typ medlemsklubb. Detta visar sig bli ett möte där man skall övertalas betala 15.000 dollar för att få använda deras egna bokningssystem för resor och boende. Mötet tog 2h av vår sista semesterdag och blev ganska obehagligt eftersom vi var VÄLDIGT ointresserade av upplägget. Naivt nog trodde jag inte att detta förekom på lyxhotell. Boendet var ju på inget vis billigt utan i nivå med liknande hotell i området.
Riu Cancun - Cancún - Byggnad
3
8,7 Fantastiskt (5 612 omdömen)
Översikt Omdömen
Detta boende vid stranden ligger bredvid en golfbana i Zona Hotelera, nära Plaza Caracol-shoppingcentret och Playa Caracol. Cancun Convention Center och Forum-stranden ligger också tio minuter härifrån.
9,0 Fantastiskt
Plus: Location and variety
Minus: Would be nice if there were more English speaking staff, hard to communicate not knowing Spanish.
10,0 Fantastiskt
Plus: As expected, brilliant
10,0 Fantastiskt
Plus: location
Minus: Food selection in the buffet does not change daily. The hotel could consider changing their towels to a softer brand.
6,0 Bra
Plus: Pools, party, evening entertainment show, Close to lots of nice beaches. The beaches are kept clean ever morning. The staffs at the restaurant and bar does amazing job. The receptionist was amazing.
Minus: There was a receptionist, he was a jerk from the start. He was the only one annoying. Rest of them were amazing. The room we got there was a door attached to the next room we could hear everything and it was constant disturbance
7,0 Bra
Plus: Beaches and service
Minus: Every restaurant EXCEPT for the Japanese restaurant we sub par at best.
8,0 Fantastiskt
Plus: The location of the hotel was walking distance to a variety of shops/restaurants, and the strip. I loved that it was right on the beach.
Minus: When we first got to the hotel our original room wasn't ready so they put us in a room with the "best view", this room was not clean whatsoever. The next day we checked out to get the room we originally booked & had to wait awhile so it was inconvenient.
Krystal Cancun - Cancún - Sovrum
4
7,9 Bra (6 998 omdömen)
Översikt Omdömen
Krystal Cancun ligger i Cancun (i området Zona Hotelera), fem minuters bilfärd från Punta Sur och Acuario Interactivo de Cancún. Gäster har tillgång till bland annat business-service, gratis dagstidningar i lobbyn och kemtvätt/tvättjänster. Denna resort har 5 konferensrum för olika typer av möten och events. Gratis parkeringsservice erbjuds på plats.
8,0 Fantastiskt
Minus: Handdukar inte bytas ut ibland
4,0 Okej
Plus: Rätt på stranden!
Minus: Mycket gammalt, gammalt rum! Jag skulle ha fått veta när jag står i receptionen och lyssnar på alla andra gästers klagomål att detta var en dålig plats att bo på!
10,0 Fantastiskt
Plus: Bra läge! Jag älskade utsikten över vattnet, servicen. Hugo, vår bartender var vänlig & gjorde den godaste mojiton! Jag skulle rekommendera Krystal till fam & vänner. Tummen upp!!
6,0 Bra
Minus: Dusch fungerar inte. Spegeln är smutsig, vävnadshållaren har rost och inte säker om den skär av huden, anläggningen måste också arbeta på dess möbler eftersom läget är bra men möblerna är gamla. Hallway måste ha matta så när andra gäster sover skulle det inte bry sig om dem när någon går från hallwayen särskilt barn som kör och spelar runt.
10,0 Fantastiskt
Minus: Buller från klubbar
4,0 Okej
Plus: Stranden var vacker. Städningspersonalen var hårt arbetande och vänlig.
Minus: Var tvungen att byta rum på grund av wifi-problem. Fick ingen hjälp. Duschen fungerade inte särskilt bra, var trasig. Väggarna var mycket tunna.
7,4 Bra
Plus: Vi älskade stranden i Krystal. Strandutsikten var helt fantastisk. Varje eftermiddag skulle min vän och mig själv lägga oss på stranden, och varje dag fanns det män med läckra kokosnötdrinkar som skulle sälja dem till oss för mycket bra priser. Det tyckte vi definitivt om. Poolerna var också vackert utformade och var perfekta med utsikt över stranden.
2,0 Medelmåttigt
Plus: Inget en riktig soptipp
Minus: Allt. Explodera i soptipp kick
4,0 Okej
Plus: Good beach
Minus: Old room, very loud A/C. Bed wasn’t washed , dirty sheets. Staff didn’t give all the necessary info.
6,0 Bra
Plus: Its beach
Minus: Rooms are old and wet!
9,0 Fantastiskt
Plus: I got a room with sea view and it was worth the price difference. the view was amazing and being able to listen to the ocean all night is priceless. facilities are great (huge pool, jacuzzi, deck chairs, bar). great price for a hotel by the beach. after you check out you are allowed to use facilities for the whole day at no extra charge, which was great.
Minus: bathroom looked old and didn't have nice ventilation. buffet breakfast had a LOT of options but the quality of the food was not great. the green juice was very bad. scrambled eggs had meat and I'm vegetarian (you can ask for eggs to be cooked for you at the moment however you choose but there's a line).
6,0 Bra
Plus: Breakfast only
Minus: Lunch snd dinner was horrible
9,0 Fantastiskt
Plus: The deluxe rooms with ocean view were fantastic. Great size, and an unexpected kitchenette was a bonus. The beds were huge, and really comfortable. Also the staff by the pool were lovely, and the access to the beach fantastic. Not to mention it was one of the nicest beaches I've been to in a while.
Minus: Not always enough sun loungers.
9,0 Fantastiskt
Plus: Location
Minus: I have requested 2 double bed and late check-in as ours flight was late by the time we get to hotel been given only last king size room with ocean view. But if we want we could move next day so it mean we have to pack our luggage again in the morning. We already book tour to pick up 6am next day so we have to get extra time to be ready. In room has coffee machine but if you want coffee you need to pay, not so good Couse we stay 3 days should get refills everyday. No hair tower neither
4,0 Okej
Plus: Beach, restaurants, all the staff except the receptionist.
Minus: Receptionist. When I check in the receptionist was already upset and total unhappy. I told him I had a reservation for 2 rooms, I need it one with 2 beds as per reservation, he respond my reservation is for 2 standard rooms and I can only get on bed per room. I asked him to upgrade me because that was a mistake form BOOKING.COM because I paid for upgrade and I asked him to upgrade me but he assign me the worst rooms available. Room, very noisy, there is a compressor that runs up 3 times at night waking us up, no ocean view, I request 1 room with 2 beds for my 2 elderly relatives, they only have one bed rooms available, receptionist styed that's all they have, take or leave it.
5,0 Okej
Plus: Best part, view, ocean, food service staff and pool food service staff
Minus: Hotel is next to party central. Bass was very loud, especially on the 8th floor. A/C worked, never below 24° C, hot water was out 2days... Sales people non stop trying to sell membership to the group hotel...
6,0 Bra
Plus: The view, location, the beach and food was all great.
Minus: We liked the ocean view room it was great. We could not sleep even with earplugs due to the night club very close to the hotel. The noise level was unbearable. It is really too bad because it is not the hotel's fault. The noise went very late till middle of the night.
4,0 Okej
Plus: Very basic and the whole hotel smelt like drain On our level they were constantly doing repairs so it smelt like paint all the time as well Third time staying in this hotel and was disappointed this time
2,0 Medelmåttigt
Plus: Only location
Minus: Very load and drunks
10,0 Fantastiskt
Plus: Frukosten var utmärkt. Området var kanon.