Cancún hotell

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Lågsäsong september
Högsäsong juli
  Genomsnittspris (vardagsnatt): 1950 kr
  Genomsnittspris (vardagsnatt): 1634 kr

Billigaste månaden att bo

15%

förväntad prisnedgång

den dyraste tidpunkten att bo här

92%

förväntad prishöjning

(snittpris de senaste 2 veckorna)

sön - tors

(vardagsnatt)

(snittpris de senaste 2 veckorna)

fre & lör

(helgnatt)

Vanliga frågor när du bokar hotell i Cancún

Hur mycket kostar ett billigt hotell i Cancún?
KAYAK-användare har hittat dubbelrum i Cancún för så lite som 58 kr de senaste 3 dagarna. Genomsnittspriset är 1637 kr.
Hur mycket kostar ett hotell i Cancún ikväll?
Under de senaste 72 timmarna har användare hittat hotell i Cancún för så lite som 209 kr ikväll. Användare har även hittat 3-stjärniga hotell från 209 kr och 4-stjärniga hotell från 296 kr.
Hur hittar jag hotell nära mig?
Ta en titt på vår extensiva hotellkarta för att hitta det bästa hotellet nära dig.

Vart är det bra att bo i Cancún?

Heatmaps hjälper dig hitta den perfekta platsen att bo på i Cancún, genom att visa hur nära hotellalternativen ligger intressanta aktiviteter

Bästa hotellen i Cancún

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Finest Playa Mujeres by Excellence Group - Cancún - Byggnad
1
9,5 Suveränt (2 950 omdömen)
4813 kr+
Översikt Recensioner
Detta boende vid stranden ligger bredvid en golfbana i Playa Mujeres, mindre än 5 km från Punta Sam färjeterminal, Playa Mujeres Golf Club och El Meco (arkeologisk utgrävning). Marinparken Garrafon och Gran Puertos-piren ligger också mindre än en mil härifrån.
10,0 Suveränt
Plus: Staff and food were excellent. Exceeded our expectations. Beautiful grounds that were immaculately maintained.
9,4 Suveränt
Plus: This resort is massive with beautiful ground and kind staff. Room was huge, comfortable bed and was always cleaned
Minus: Check in process was very inconvenient and frustrating. Even though checkin time was 3pm we couldnt do check in till 4 pm. As a compensation, my group received free hydrotherapy which was nice. The next day, i had to change the room because finest didnt reserve two rooms next to each other even though i reserved two rooms. I was told that the room will be ready by 2pm but it wasnt ready till 4 pm again! I wasted a lot of time the first 2 days. They seriously need to improve their check in process, besides this, i loved my stay here.
1,0 Dåligt
Plus: Food was good.
Minus: The hotel was supposed to be family oriented but everything is separated between adults/children. Receptionists were not willing to accommodate for a child with a broken foot and actually put us on a room with roof top that had stairs...
9,0 Suveränt
Plus: Lovely room. Staff is friendly. We like the ocean, pool, and food.
Minus: Our room is on the ground floor and close to the elevator. The people in the aisle were very noisy & kept us awake until late-night.
10,0 Suveränt
Plus: Best food
3,0 Mediokert
Plus: I spoke to a gentleman upon checkout; however, it was quite late and he assured me that someone would be in touch regarding some issues of service and billing the same day. I have never received any correspondence from the hotel as follow-up.
Minus: Never acknowledged our anniversary even after asking us several times about our reason for visit Continually served items to my wife that she was allergic to after continually expressing those allergens. Incorrect Billing
10,0 Suveränt
Plus: Location, attention to detail.
Minus: Although there were 11 restaurants, the food had a lot of overlapping, especially breakfast.
10,0 Suveränt
Plus: Everything was awesome! The staff was great from hotel employee helping us at initial check in to all the help we received. The beach staff and wait staff was excellent. one of the hotel employee was also a great waiter. Highly recommend.
10,0 Suveränt
Plus: The staff is so warming and so helpful! They go the extra mile.
Minus: That I could not stay longer!
10,0 Suveränt
Plus: This is the best all-inclusive resort I have stayed at. The restaurants are very well styled and the food quality is high. The staff great, rooms are wonderful and amenities are superior. Definitely spring for the club rooms - the added value is great!
9,0 Suveränt
Plus: Very friendly and fun staff!
Minus: There was nothing I disliked
10,0 Suveränt
Plus: Immaculate upkeep of the property, location, beach, service, food and beach activities (kayaks, hobie cats, paddleboards, snorkeling gear all available for no additional fee.)
Översikt Recensioner
Denna resort i Playa Mujeres ligger på stranden bredvid en golfbana, nära Punta Sam färjeterminal, Playa Mujeres Golf Club och El Meco (arkeologisk utgrävning). I närheten hittar du dessutom Praia do Norte och Costa Occidental de Isla Mujeres nationalpark.
10,0 Suveränt
Plus: Food, atmosphere, size and the spa were amazing!
Minus: We couldn't think of anything - other than more information on the website about no need to worry about making dinner reservations, how to get a taxi/shuttle from airport, the fact that Hydrotherapy session takes the full hour...
9,1 Suveränt
Plus: Staff was very friendly and accommodating Landscaping beautiful.
Minus: Room decorations a little disappointing for 700/night We have stayed at other hotels for this price and have had over the top decorated rooms. Rooms are a little sterile.
10,0 Suveränt
Plus: The staff went out of their way to please us! it was really a pleasure to stay and we will definitely be there again and again! We really had a taste of haven!!!!! It was clean the landscaping was beautiful and the service was outstanding! Forget abut the massage...... they have the best of the best!!!
Minus: I cannot imagine of anything better than that! KEEP DOING WHAT YOU GUYS ARE DOING!
Excellence Playa Mujeres - Adults Only - Cancún - Byggnad
3
9,4 Suveränt (2 842 omdömen)
5609 kr+
Översikt Recensioner
Detta boende vid stranden ligger bredvid en golfbana i Playa Mujeres, mindre än 5 km från Punta Sam färjeterminal, Playa Mujeres Golf Club och El Meco (arkeologisk utgrävning). Marinparken Garrafon och Gran Puertos-piren ligger också mindre än en mil härifrån.
10,0 Suveränt
Plus: Servicen var fantastisk. Alla var så vänliga. Det finns en massa restaurang val och maten var god. Hotellet är stort men mycket sprids ut det känns mer intim.
Minus: Det finns ingen avskildhet i badrummet.
10,0 Suveränt
Plus: Personalen var utmärkt!! Hela semesterorten var oerhört ren och vackert!! Jag kommer definitivt att komma tillbaka!!
9,0 Suveränt
Plus: Läge Service Miljö
Minus: Mat Sängar Kuddar
10,0 Suveränt
Plus: Everything about this resort was amazing! The food, staff, location etc! I could go on forever! It is almost like a completely different resort from day to night. During the day there is tons of entertainment around the pool and beach and then at night everyone gets dressed up for a nice dinner.
Minus: The only 1 complaint that I have is although the bed is beautiful it's extremely uncomfortable!
10,0 Suveränt
Plus: Everything is clean, tasty, and designed to make the guest happy.
Minus: AC was not strong enough in the main restaurants.
10,0 Suveränt
Plus: This was such an incredible resort! I loved every minute. The staff was excellent and friendly, the food was great, the location was amazing. I loved how many lounge chairs they had as we never had to get to the pool early to secure out spots. I can't wait to go back!
Minus: I would have loved if they had more of the large bed cabanas. They were amazing, but there were only like 6 and so were taken quickly. But honestly, that's not really a complaint because this place was the best.
9,7 Suveränt
Plus: You won't be disappointed - beautiful-top of line service - great restaurants- entertainment and more. There is a great atmosphere and the beaches are picturesque. I will be back for sure
Minus: Sunscreen too expensive
9,7 Suveränt
Plus: The resort was great not a dull moment, beach was beautiful and the rooms were outstanding. Food was pretty great as well, especially the Asian and French restaurants, although, I enjoyed them all. The staff took our stay to the nextt level They know your name, cater to your every whim and genuinely want you to have a good time. The event coordinators we met(Marcos, Luis, Joe and Nestor) made sure there was plenty to do every day if that's what your in to and the bar tenders and drink staff were incredible. Ever was our bar hop and he went above and beyond for us! Love this resort, will most certainly be back!
Minus: No real complaints, ran out of sunscreen at the resort was like 28 USD seemed a bit much. The hookahs they offer were a bit dated and was not impressed with their quality.
8,5 Suveränt
Plus: The grounds are great. Really liked the setup. People were so nice. Really a great place to visit.
Minus: Did NOT like the glass bathroom doors. No privacy.
Nizuc Resort and Spa - Cancún - Byggnad
4
9,3 Suveränt (2 082 omdömen)
6270 kr+
Översikt Recensioner
Nizuc Resort and Spa ligger i Cancun (i området Zona Hotelera), fem minuter i bil från både Playa Delfines och El Reys ruiner. Gäster har tillgång till bland annat business-service, limousine- och taxibokning och expressincheckning. Planerar du ett event i Cancun? På denna resort finns det event- och konferensutrymmen på upp till 765 kvadratmeter, däribland konferenscenter. Avgiftsfri parkering erbjuds på plats.
10,0 Suveränt
Plus: Arkitektur
10,0 Suveränt
Plus: The design.
9,5 Suveränt
Plus: Design and location are special. Beginning from approaching to the entrance, there was very nice sequence. I stayed suite, room ceiling height is high, and there is nothing to interrupt ocean view. Site is very big, but you can approach everywhere using by cart.
10,0 Suveränt
Plus: perfect pools and activites.
10,0 Suveränt
Plus: Very stylish hotel, great restaurants and location but more importantly the staff is amazing always trying their best to make your stay the best they can
10,0 Suveränt
Plus: I don’t often write reviews but on this occasion I had to. From the moment we came to hotel to the moment we left it was fantastic. The staff, the beach, the food the atmosphere you could not fault anything. It was so relaxing and peaceful. Can’t wait to come back.
Minus: Nothing
10,0 Suveränt
Plus: this place was everything and more i was honestly shocked upon arrival
Minus: f
10,0 Suveränt
Plus: Nizuc is a calming and relaxing resort with unique and modern decoration, beautiful view. It’s best for a writer or journalist, couple on honeymoon or holding a wedding here. I have nothing to complain but more than my expectations. The staffs are so welcome, respectful and helpful. We have bought lots of artisan decoration and asked them for boxes. They brought them to our as we came back. Love the food at Nizuc Indochina restaurant. The beach side for adults only is nice but not on the family side however there is a pool with amazing view. You can do snorkeling at the property I guess.
Minus: If you’re looking for a place to have fun and crazy party, this is not the place.
8,8 Suveränt
Plus: Great ambience
Minus: Restaurants were very expensive and there should be all inclusive deals . Also separate tours were three times more expensive
10,0 Suveränt
Plus: Great hospitality, great facility and food!!
10,0 Suveränt
Plus: Great room, pools, beach is not great - it is mud muck past the first 20 feet. Service is excellent, very attentive and has a very relaxed quiet feel to the resort. Food was amazing - nachos on beach and breakfast buffet was stellar.
Minus: Do not buy anything at the hotel boutique - no returns/exchanges and the staff guilts you for asking for a receipt!!!! Customer service, even when escalated to a manager, sucked. They refused to provide return or exchange. Hotel boutique prices very high
10,0 Suveränt
Plus: Nizuc took our breath away. My husband and I hadn't been away in a while. wanted a real luxurious feel to our vacation.There was nothing the staff wouldn't do to make us happy here.Our villa was mag!The scenery day or night-dreamy!Ocean & pools were
Minus: There really was nothing to improve about this hotel. We read reviews before we went how spa prices were exhorbitant -many felt ridiculously priced. The time we spent at the spa was well worth the price-The experience was wow. Don't miss the spa
9,3 Suveränt
Plus: Very private and clean.
Hyatt Ziva Cancun - Cancún - Sovrum
5
9,2 Suveränt (5 997 omdömen)
5733 kr+
Översikt Recensioner
Detta boende på stranden i Zona Hotelera ligger nära Playa Gaviota Azul och Delphinus Dreams. Forum-stranden och Playa Caracol ligger också fem minuter härifrån.
10,0 Suveränt
Plus: Den personal, fastighet, tjänster, och landskapet är fantastiska
10,0 Suveränt
Plus: The staff were very attentive to our needs especially the bellboy, who took very good care of us from beginning to end, the food was fantastic, the shows were great, the place was beautiful!
Minus: Absolutely nothing, would go back again, in a heartbeat!!!
9,3 Suveränt
Plus: Clean and modern with great facilities. Nice pool area, attentive staff. Plenty of restaurant choices. Perfect for a short vacation! All inclusive option is good. Beach area is nice. Short walk to downtown Cancun.
Minus: Dolphin pool is uncomfortably akin to a zoo. Extra activities eg snorkelling, jet ski etc are expensive.
8,3 Suveränt
Plus: Hospitality of staff.
Minus: Overbooking happened and it took much time to complete check-in. Operation at the restaurants was not sophisticated.
10,0 Suveränt
Plus: What didn’t we like. Literally everything is perfect.
10,0 Suveränt
Plus: Everything was awesome and gorgeous! Very friendly and cheerful staff, a great variety of tasty food and drinks, everyday activities and shows. Special thank to butler Carmen for everything! Absolutely recommend this hotel!
10,0 Suveränt
Plus: The location, views, service, cleanliness and the pools
Minus: Very less Vegetarian options for breakfast, lunch and dinner
9,5 Suveränt
Plus: Everything is just great. The restaurants are tasty, the room is big and satisfying. There are dolphins right outside.
Minus: The pool is so big, but still there are like 7 cabanas (that some people don’t let go for the entire day) and 30-40 chairs. This hotel contains like 2-3 thousand people so...
10,0 Suveränt
Plus: Everything was great the food , staff, room etc...Great choice .
Minus: Nothing
9,3 Suveränt
Plus: I love the architecture and landscape of the resort. I also love that there was ample amount of covered seating, at the beach and pool deck. I appreciate the assistance and convenience this resort provides in facilitating excursions. Tubing was a blast! The Swedish massage by Azucena was the best massage ever, per my wife. Sofia was an excellent masseuse, as well. Moongate (Asian restaurant) was ranked #1, in comparison to others, on site.
Minus: The photo pricing needs to be comparable to nearby photographers. The $310 cost for 20 prints that are comparable in quality of photos taken, with an IPhone, is outrageous. Since this is my 3rd visit, I was expecting some improvement in the food quality and a courtesy upgrade to larger suites, in the Club Tower.
9,5 Suveränt
Plus: We loved the pools, the SPA, the restaurants, the bars, the crew who works with passion in the hotel! The room view to the beach is like a dream! The hotel is really nice! We recomends it! The hotel is very very near of CocoBongo and others places to enjoy the night.
Minus: They dont have a late checkout courtesy to honeymoon couple, thats sad :( Well the room have a lot of noise, we taken a room in the 8 floor, in “The Club Lounge” and all the nights and mornings we heared a lot of noise, like a party in the other rooms
10,0 Suveränt
Plus: Location,views,accessible, personal treat you like a king
Minus: -
10,0 Suveränt
Plus: I love the location of this resort. Due to it's position there is a bay type beach on one side and a nice large beach on the other side that usually has waves. The rooms all have a water view and the marble shower is amazing.
Minus: IT's a large resort and I typically like smaller properties, but with all the positive aspects of this place I can overlook the size. I try to go during the off season, when the resort is not at capacity. Food quality could be better.
Riu Palace Las Americas - Cancún - Byggnad
6
9,2 Suveränt (4 110 omdömen)
3193 kr+
Översikt Recensioner
Detta boende vid stranden ligger bredvid en golfbana i Zona Hotelera, nära Plaza Caracol-shoppingcentret och Playa Caracol. Cancun Convention Center och Forum-stranden ligger också tio minuter härifrån.
10,0 Suveränt
Plus: Allt var fantastiskt. All inclusive är den bästa.
Minus: Svårt att hitta något som var dåligt. Skulle göra det igen.
10,0 Suveränt
Plus: Rena rum artig personal
Minus: Regnet
8,2 Suveränt
Plus: Vänligaste personalen jag någonsin stött på.
10,0 Suveränt
Plus: Allt. Från rummet till de faciliteter. Människorna var så hjälpsamma och vänliga!
Minus: Ingenting. Allt var bra!
10,0 Suveränt
Plus: love the location, walk to the beach.
Minus: the rooms have so thin walls.
10,0 Suveränt
Minus: Every thing
1,0 Dåligt
Plus: The staffs are terribly rude,they are not there helping you to resolve problems, they are ruining your holidays, totally unacceptable, I'll never book this hotel again, Never!!!
9,4 Suveränt
Plus: The resort and staff were awesome! They keep every inch of the resort spotless! Also, the location is great. Everyone there goes above and beyond to make your stay great.
Minus: This was our first resort experience so wasn’t sure what to expect. Although the overall experience was great we were a little disappointed in the food, drinks and entertainment at the resort. We found them to be mediocre but not bad enough to where we wouldn’t go back.
9,0 Suveränt
Plus: people there are very nice and friendly and helpful
10,0 Suveränt
Plus: The staff was super helpful and the service was great
Minus: There was no roster of activities and programs. We were literally following the sound for the party and afternoon activities
9,0 Suveränt
Plus: I like the location . I like the stuff Carlos, ismael (buffet) sarai (cappuccino ) People from the SPA are really good Front desk almost reallygood, they need people Gread at front Food is excellent Location is excellent Stuff -excellent
Minus: Need one more stair from the beach on the other side and one restroom
2,0 Mediokert
Plus: The best thing is the Beach front area and the views in the room
Minus: The food, no real room service, room was dirty,no bottled water or things stocked. Felt like we had to tip all the time. couldn't get breakfast room service or coffee up to the room. breakfast buffet ends at 1030a, too early. crap drinks by the pool
10,0 Suveränt
Plus: The friendly services, and the time of year which was not blazing hot, 80 degrees, oh ya.
Minus: No
10,0 Suveränt
Plus: We love the restaurant, the room, the services...Everything
Minus: The day I have to leave
10,0 Suveränt
Plus: The Riu Palace Las Americas offers everything I would expect of an all-inclusive hotel. The staff was always very accommodating and friendly. VERY clean! Best thing was no rules!
Minus: We had a room with one very large bed, but is was actually 2 queen beds pushed together. They were comfortable but they were made up separately with a crack between. So, with a honeymooning couple, you have to be careful NOT to meet in the middle.
10,0 Suveränt
Plus: Large spaces, good entertainment crews, louis was very entertaining and helpful at the pool activities, awesome and healthy food, courteous staff, the Roberto buffet has a very unique menu options, prime location- walking distance to all the central area. Spectacular exterior patio.
Minus: The gym and pool closes too early (6pm and 8pm), gym is too small and not enough equipment, the 24 hour lounge doesn’t have ventilation and it smells bad all the time,
Beach Palace - Cancún - Sovrum
7
9,2 Suveränt (1 916 omdömen)
4669 kr+
Översikt Recensioner
Detta boende på stranden i Zona Hotelera ligger tio minuters promenad från Yamil Lu'ums arkeologiska område och Acuario Interactivo de Cancún. La Isla Shopping Mall och Forum-stranden ligger också 3 km härifrån.
8,0 Suveränt
Plus: Employees were nice & service prompt, delivery quicker than told for room service/delivery. Pool was good, beach was great except for some seaweed. Massage was excellent best I've had in a long time! Food in buffet was good, did not try any specialty restaurants. Loved the cafe by the beach that served coffee and snacks. Coffee is really good, hot or cold, no sugar needed. The ice cream is really rich & smooth like gelato in Italy.
Minus: Kids club needs a better area not too god for older kids. My son was six and not much for him to do except video games. Other than basic drinks, margaritas & rum & coke, could be better good; drinks better if ordered in the restaurants.
6,2 Bra
Plus: Beach location
Minus: We had hard time finding vegetarian food, we had two beds were full size, not comfortable for party of 4, were able to get only one extra portable bed.
7,5 Bra
Plus: Overall, a good place to stay. Plenty of tourists with families. A little old facility but well maintained.
8,8 Suveränt
Plus: The Room was great! Beds were super comfortable. The kids loved the little kids center. Beach was clean and beautiful!! And the scents in the lobby is sooooo wonderful, I just loved walking through the doors.
Minus: This was our first vaca with our kids (9,6). We typically stay at the Sun Palace (kid free) so the difference there was obvious. The restaurants were so busy that the wait time would be over an hour. So we ended up eating room service just about every meal except breakfast.
10,0 Suveränt
Plus: Everything, will go to the same hotel when I go back.
Minus: Nothing liked everything
2,0 Mediokert
Plus: Beach.
Minus: False advertising about amenities and all inclusive package. Credits at the hotel is a scam. Horrible service by some of the staff.
10,0 Suveränt
Plus: Palace Resorts are always an enjoyable experience
Minus: No
Iberostar Cancun - Cancún - Sovrum
8
9,1 Suveränt (8 651 omdömen)
3615 kr+
Översikt Recensioner
Detta boende på stranden i Zona Hotelera ligger en kvarts promenad från Playa Delfines, El Reys ruiner och Museo Maya de Cancun. Aquaworld ligger 2 km härifrån.
8,0 Suveränt
Plus: Show at night was fantastic!
Minus: Cleanliness of room, hotel needs updating all around, power went out last day and it was miserably hot. Did not like we could not order food to the pool or beach area.
10,0 Suveränt
Plus: Friendliness of staff/drinks/food/beach/pools
Minus: Some things weren’t fixed soon/had to report several times.
9,5 Suveränt
Plus: The hotel grounds where beautiful and very well taken. The food was of good quality and with variety. The breakfast was vast and for different tastes.
Minus: The service in the Buffet restaurant (El Viejo Laguito) could have been better. They have a lot of tables with not too many people assigned to them. After the second day I started sitting outside, and there are less tables being tendered by a waiter, from that point onward it all worked.
3,8 Mediokert
Plus: Junior staff friendly and helpful. Grounds kept clean. Food and drink plenty. Lots of potential
Minus: Suggestion to booking.com: Modify questions as, for example, one can go with family but not including children under the age of 18. Property's style: other less favorable options should be included. Iberostar: Despite confirmation from booking.com & getting in contact with Iberostar to ensure everything was in order and also obtaining their own code #s, staff could not find our reservation on arrival (around 11 pm). We had to have the rooms changed because not what our booking said and bathroom (especially tub) dirty and VERY OLD. Staff somewhat unfamiliar with what the hotel offers - shows lack of training. Higher ranking staff incredibly arrogant as they approach you to "find out" abou your stay, but when you tell them about some issues, they only say it is the "best" in Cancun! Their only mission seems to be trying to sell their "prestige" brand! Food is plenty but not of quality and the same over and again. They have a French restaurant which is the biggest insult to the name: poorly prepared, tasteless and served cold! Their so called "Mexican" food is limited to some basic Tacos and poorly made Chilaquiles! Ther New Year party was a disaster. Again, we were sat but were moved around by staff twice and then an arrogant head staff comes and ... well, we prefered to leave in order not to spoil our night. Lack of organization easily visible as junior staff are working round the clock but tasks are dup/triplicated. When you get your room key card, ask for cards to get towels, otherwise you'd have to go back to reception desk. Why they don't give it to you on arrival just shows NO regard.
10,0 Suveränt
Plus: Beautiful Pool, beautiful beach, very friendly and talented staff, the food was great, drinks were great.
Minus: No top shelf alcohol choices.
5,5 Okej
Plus: the Swiming pools are good. Staff in swimming pools are good.
Minus: The view of my family is block. We cannot see the beach. The restroom is tiny. The chief in the Japanese restaurant in the hotel is rude, and food is really bad, no tast of susi at all
7,5 Bra
Plus: The staff were amazing and very friendly. Kids club was awesome! My 8 year old didn’t want to ever leave.
Minus: I didn’t like the food and that the pools closed at 8pm. Also my teenagers did have a great time. They didn’t have any organized activities specifically for them to meet other teens.
8,3 Suveränt
Plus: Excellent food, drinks, and coffee. Ocean view even from basic room. Lobby is beautiful, bar makes craft cocktails and live music was great. Staff is mostly friendly and attentive. Maid service terrific.
Minus: Beach beverage service was spotty. Restroom near beach never had soap. Hot tubs were no warmer than the pool. Seaweed was bad this trip even with regular cleanup. Price for hotel significantly more expensive than our last stay which was spring break 2018.
10,0 Suveränt
Plus: We were very pleased with every aspect our stay at the Iberostar Cancun.
10,0 Suveränt
Plus: Everything!
Minus: Loved it all
3,8 Mediokert
Plus: The beach of the hotel is really good. The food of the buffet is also not bad.
Minus: The facilities are so old, and there is no sleepers, no kettle, no toothbrush and toothpaste provided in the room. For families with baby, it would be very difficult for you to making milk. I tried to ask them to provide some hot water to make the milk, but the water was not hot enough, and they sent the water to the room in a very slow speed. The first room we were provided was located on the first floor, and the bathtub was broken. We asked to change the room and were told to come to the checkin counter at 12:00 of the next day. We came to the counter at 12:00 and was told to wait for another 5 minutes for the cleaning lady to tidy the room. In fact we were in a emergency situation at that time. My one and half year old boy fall into the sea and needed to change his clothes as soon as possible. However we still agreed to wait. 5 minutes later we were told to wait another one hour, and then we were told to wait another half an hour. Finally when we got our new room, we’d been waiting for almost two hours, and my son had a running nose for the rest days. The room service is poor. Maybe there’s a shortage of staffs, we once ordered two glasses of milk, and it took one and a half hour to be sent to our room. I tried to asked the room service staffs if they can send the milk to our room as soon as possible, the lady answered my phone in a very cold tone and said “ sorry we have a lot of services.” We also ordered two sandwiches, and they only sent one to our room and forgot the other. The guest service line was always busy, sometimes it takes almost an hour to get access to. If it’s not because of the beautiful beach, I really want to rate the hotel zero star. This is the worst hotel experience I’ve ever had. We will definitely not choose this hotel again, neither will we recommend this hotel to any of our friend.
Riu Palace Peninsula - Cancún - Byggnad
9
9,1 Suveränt (6 454 omdömen)
3164 kr+
Översikt Recensioner
Hotell Riu Palace Peninsula ligger 11 km från parken Parque Urbano Kabah, 14 km från El Rey, ett område med arkeologiska utgrävningar och 32 km från 'El Meco', ytterligare ett arkeologiskt område. Vid hotellet finns bl a reception, restauranger, barer, hiss, utomhuspooler med solsängar, handdukar och parasoll samt separat barnpool, miniklubb, solterrass, Spa-avdelning (extra avgift), gym, ångbad, Jacuzzi, butiker, internetrum (extra avgift) samt trådlöst internet i foajén och i gästrummen. I rummens utrustning ingår badrum med hårtork, telefon, TV, luftkonditionering, takfläkt, minibar, kaffebryggare, säkerhetsbox, strykjärn och strykbräda samt balkong/terrass. OBS! Under dagtid har gästerna tillgång till faciliteter vid intilliggande Hotell Riu Caribe. Adress: Blvd. Kukulcan, Km 5,5, Lote 6-C, Zona Hotelera, 77500 Cancun, Quintana Roo, Mexico
10,0 Suveränt
Plus: Allt
10,0 Suveränt
Plus: Service, mat, läge och underhållning
7,0 Bra
Plus: The hotel was beautiful and the location was perfect!
10,0 Suveränt
Plus: Everything was fantastic and it exceeded our expectations. All the alcohol was top shelf, and the service was remarkable.
Minus: I can't think of much other than they needed a second waste basket in the room. Seriously, that is the only complaint as trivial as it can be. If I could rate than an 11 I would.
10,0 Suveränt
Plus: Very clean and up to date. Professional friendly staff.
Minus: I can't think of anything that we didn't like.
10,0 Suveränt
Plus: The hotel was extremely clean, friendly and the staff were exceptional. The view was amazing and the had an activity every day. The steakhouse was really good and there was 24hr service for your needs daily. I can not wait to go back.
Minus: The bar pool was not was not clean and continued to get very gross looking, the staff did try hard to maintain it but it was not good. It needed more cleaning and maintenance daily.
8,0 Suveränt
Plus: The staff is excellent! Go see Max in the buffet ... he will treat you like royalty! :)
Minus: Most of the food is good. Buffet, Mexican and the Italian places were great. The steakhouse was really disappointing, but you won't go hungry!
5,7 Okej
Plus: Aside from the staff who were all friendly and accommodating, nothing stood out. We have stayed at @ 10 different all-inclusive resorts in Cancun over the years. I will forget this one in little time.
Minus: 1.The noise. 2. The terribly average food; one person making omelettes and a long line to wait for food. 3. The lack of room bathrobes or slippers. 4. Bellman who do not bring in your luggage or take it to your room. 5 The constant pool party atmosphere. 3. The 3 empty beer bottles sitting in the same place in the stairwell for 4 days. 4. The small exercise room. 5 Staff does not set up umbrellas. 6. I must “exchange” a card token for a beach towel every day. 7. Locals selling EVERYTHING on the property beaches. Despite booking months in advance online getting a 1st floor room and heating everything outside - resort at capacity and no opportunity to move rooms. This is a place for a party - not for relaxation and quiet.
10,0 Suveränt
Plus: The architect the people where so friendly and kind
Minus: No nothing at all
7,4 Bra
Plus: Great seating and overal service was wonderful....but....
Minus: i was sober. i was polite. yet the bartender on the second to and last day of my stay poured me a mojito with flat soda. beer that was half foam twice. tequila shot with no salt on rim as he did with previous customer. I was 1 of 3 people at the bar. I offended him somehow. all i was was nice and polite to him.
7,0 Bra
Plus: The staff was friendly, drink service by the beach was quick and efficient, the grounds were beautifully maintained, and the beach was stunning. I especially liked the rocky side of the beach, It was quiet and relaxing.
Minus: The hotel did not provide the rooms I reserved on the first night. I requested a double and a king, so that my adult kids (19 and 22) could share a room without sharing a bed. They obviously overbooked, and they only had 2 kings. UGH!
5,0 Okej
Plus: The waiters at the restaurant made it feel like home.
Minus: There was a little accident in the hotel room, the shower glass shattered when my bf stepped got out the shower and closed it and they had the nerve to charge us
5,0 Okej
Plus: The hotel was decorated nicely. The room was adequate as well.
Minus: This hotel participated in discriminatory practices. Some guests were allowed to wear swim or casual attire in dining rooms, while others did not have the option. In addition, staff members in the dining area were abrasive at times.
10,0 Suveränt
Plus: The beach is beautiful and didn’t have that strong waves so my son enjoyed swimming. The pools are nice. The foods have many varieties and it was amazing.
Minus: Many guests smoke everywhere even in the pools!!! I think the hotel should have the smoking areas separately. The events and parties were boring. I think they should have family friendly events and parties.
Fiesta Americana Condesa Cancun - Cancún - Byggnad
10
9,1 Suveränt (5 936 omdömen)
4104 kr+
Översikt Recensioner
Detta hotell på stranden i Zona Hotelera ligger tio minuters promenad från Aquaworld och Museo Maya de Cancun. Playa Delfines och El Reys ruiner ligger också 3 km härifrån.
9,4 Suveränt
Plus: Maten var fantastiskt
Minus: Andelsboende försäljare är irriterande
10,0 Suveränt
Plus: Maten var utmärkt och läge. Fantastisk service i hela hotel.
Minus: Sängarna var inte mycket bekvämt
4,0 Okej
Plus: Nära strand, gratis drycker
Minus: Personalen var oförskämd. Rummen och restaurangerna var varma och kvava. Kundservicen var dålig.
10,0 Suveränt
Plus: This is one of the best resorts in the hotel zone. The room was extremely clean, and the staff was always polite and welcoming. The one thing that sets this resort apart from others is how great the good is. There were at least 7 restaurants to choose from, on top of the cafeteria and sushi bar located in the lobby. The drinks were great. Some bartenders poured a little heavier than others, but on average everything was great and exceeded all expectations. This was my 2nd time visiting and I can't wait to return.
9,5 Suveränt
Plus: The food, drinks and customer service
Minus: We had to leave
10,0 Suveränt
Plus: Everything was perfect! This was our first time in Cancun and at this resort and it definitely wont be the last! From the staff to the food everything was so good! It was my anniversary and they went above and beyond for us! The resort was always clean, our room was clean and freshed up everyday we were there. I can't even explain how great this resort is. And did I mention the food awesome!!! Every restaurant or grill was so good!! Just go don't listen to the negative reviews this resort is perfect!
Minus: Everything was perfect!
10,0 Suveränt
Plus: Beautiful, comfortable, great accommodations
Minus: You had to reserve the steakhouse only between two and three the day before in order to eat there
9,3 Suveränt
Plus: The location of the property and the excellent food and service.
Minus: They didn’t have any American beer on property.
9,5 Suveränt
Plus: The location was GREAT, booked trip for my boyfriends 30th birthday. food was great, must make reservation for steakhouse a day ahead of time between 2-3 pm but really doesn't matter when you make the reservation. Hookah available at 30 dollar charge but resort does offer 50 dollar credit everyday to different things. had the premium garden view room on the first floor with small deck. room is great size and nice and clean. staff was very accommodating in decorating the room for his birthday but needed to be reminded.
Minus: BE AWARE THERE ARE KIDS EVERYWHERE. They need to have a control over this because there is a kid pool with a ship and slide but kids still entered the adult pool where there is a BAR! Which shouldn't be allowed at any resort. only negative about the resort. I was also charged more than what I booked on booking.com.
10,0 Suveränt
Plus: The food and the staff were unbeatable! Great beach as well.
10,0 Suveränt
Plus: It’s a very large resort next to the beach. Half way through the hotel zone. It’s a short taxi ride 7-10 dollars U.S. to many fine restaurants on the bay side with great sunsets. The resort is all inclusive and they have many different cuisines to offer. The staff is just awesome very friendly and attentive to your needs. This is our first time here and we enjoyed every minute. Very clean, rooms modern and nice, comfortable. Cleaning staff did an excellent job. Some new construction near pool area for additional pool sidebar and grills but didn’t take away from the poolside experience. Lots of activities to participate in, bar very active. Drinks seem a bit watered down stick with beer for a quicker buzz.
Minus: A little too much overselling of addition services like excursions and massages. I guess you have to be aggressive but I will say they were friendly and of you said no they respected it.
9,5 Suveränt
Plus: The Fiesta Americana Condessa in Cancun was a fabulous resort with extraordinary staff and wonderful facilities. The restaurants had a wonderful array of different foods and friendly people. And everyone there seemed to love their job and tried to make our stay extra special.
Minus: When you arrive there are many "worker" standing at the top of the escalators who make it seem like they are there to help you get acquainted with the hotel layout, etcetera. They all work for a Vacation Club. They want to help you so that you will take a tour and join the club. They were not pushy but I wished they had been upfront and told us who they were before we sat down.
7,5 Bra
Plus: Great outlook over pool area. The multiple food options and bars around the pool was great! Clean and tidy place. Very secure.
Minus: Rooms were noisy
10,0 Suveränt
Plus: beach so bad alot of seaweed
Minus: its so good hotel put the beach so bad not clean at all alot of seaweed
6,3 Bra
Minus: All inclusive is not all Inclusive- they catch u out on lots of different charges!
Secrets The Vine Cancun Adults Only - Cancún - Sovrum
11
9,1 Suveränt (4 409 omdömen)
5120 kr+
Översikt Recensioner
Detta hotell vid stranden ligger bredvid en golfbana i Zona Hotelera, en kvarts promenad från Playa Ballenas och Aquaworld. Acuario Interactivo de Cancún och La Isla Shopping Mall ligger också 3 km härifrån.
9,7 Suveränt
Plus: Allt håller toppklass.
Minus: Rummet läge var hemsk.
10,0 Suveränt
Plus: Allt var fantastiskt!
Minus: Våra handfat över rann i våra andra rum
10,0 Suveränt
Plus: Allt var över förväntan! FANTASTISKT! En riktig drömupplevelse! Kan 100% rekommendera detta till någon.
10,0 Suveränt
Minus: Vacation club argumenteringen.
10,0 Suveränt
Plus: Bästa hotellet jag någonsin varit på. Service i världsklass. Definitivt rekommendera det till alla.
Minus: Allt var perfekt
10,0 Suveränt
Plus: Älskade detta hotell. Fantastisk personal-mycket vänlig. Skulle starkt rekommendera!
10,0 Suveränt
Plus: Bra mat. Bra personal. Bra service.
Minus: Ingenting!
9,3 Suveränt
Plus: Restaurants are amazing and the food is yummy the fact that everything is inclusive makes the staying more relaxing there are variable entertaining shows and all are nice
Minus: rooms that are facing the ocean are actually facing part of it (when you tilt your head 90 degrees). you have to choose room front ocean to actually face the ocean some furniture inside the room haves some stains from long use the activity concierge doesn't give you the best price you have to brag
10,0 Suveränt
Minus: food in the Mexican restaurant downstairs was a let down
10,0 Suveränt
Plus: The property was immaculately gorgeous!!!
Minus: The food and drinks could’ve been a little more appetizing. However I did enjoy the dining experience as a whole. Although the entertainment was nice, I’d desired a little more upbeat entertainment. I’d like to be able to party a little bit without having to leave the property to do so.
10,0 Suveränt
Plus: Service was fantastic! Ultimate luxury
10,0 Suveränt
Plus: Everything was amazing. We loved the honeymoon suite.
Minus: We couldn’t play music poolside with our speaker.
10,0 Suveränt
Minus: I wish there was more exciting music at the pool
10,0 Suveränt
Plus: The stafff the hospitality. The food drinks cleanliness everything
Minus: Dj needs to play more variety of music. Pop, rap, r-n-b
9,0 Suveränt
Plus: The hotel was beautiful and very well maintained. The staff was incrediable - always available to help and ensure you have an amazing time. The entertainment staff did a great job at keeping you busy with a variety of activities.
Minus: None of the food was bad, but it was just average.
9,5 Suveränt
Plus: No kids and the staff
10,0 Suveränt
Plus: Everything... and I mean everything !!
Minus: There was nothing...and I mean nothing
10,0 Suveränt
Plus: The decorations are so beautiful and the unlimited drinks and the staff where absolutely sweethearts all of them . A total dreamy vacation . Thanks secrets
9,5 Suveränt
Plus: The friendliness of the staff, the facilities. The spa is really nice
Minus: The food, very low quality, in all restaurants (some worst than others)
Live Aqua Beach Resort Cancun - Cancún - Byggnad
12
9,1 Suveränt (2 950 omdömen)
5513 kr+
Översikt Recensioner
Detta hotell på stranden i Zona Hotelera ligger nära Museo del Tequila och Acuario Interactivo de Cancún. La Isla Shopping Mall och Aquaworld ligger också 3 km härifrån.
10,0 Suveränt
Plus: Underbar fastighet, utsökt mat, utmärkt läge. Rekommenderar starkt!
Minus: Personalen är påträngande att upp-sälja andra produkter
8,8 Suveränt
Plus: Amazing trip. This resort goes the extra mile. The little things that make it exceptional. My only recommendation is that they have more than 1 restaurant choice for breakfast than the buffet. There are many restaurants to choose from for lunch and dinner, adding breakfast would be the one addition to make this resort the very BEST. Otherwise, facility was clean, convenient, impeccable service, cabanas are very worth the price. Comes with 20 min foot massage, omg!!! Also bathroom products are better than any other resorts. Molton Brown!! They just go the extra mile-live AQUA!!!
Minus: Only 1 breakfast restaurant choice
10,0 Suveränt
Plus: it was amazing. i'm traveling all over the world . this is the best value for money I ever had. amazing staff !!! food was great . rooms are great
8,3 Suveränt
Plus: The room was nice with a great view, clean and new. Good cleaning service, nice and helpful staff
Minus: The food is so so, big queues on the breakfast. Plastic glasses for drinks are looking bad and old, not always look clean. The bed was old and too soft for me, not good for the back
10,0 Suveränt
Plus: Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Minus: that I couldn't stay longer
10,0 Suveränt
Plus: Super well located, clean and the food was great!
Minus: The sushi station was delish, but it could be faster in the service.
7,0 Bra
Plus: The food was amazing
Minus: The hotel was under renovation. No one at the check in mentioned anything about it and put up in a room directly under it.
10,0 Suveränt
Plus: Everything was beyond amazing. The atmosphere wows you the minute you step into the lobby to check-in. Jazmin & Donny made me feel truly special & cared for with drinks & accommodations right away! The location was amazing (rights across from a mall so convenient) & the resort itself has something for everyone ! The food/ drinks & top notch service could not be beat ! Never without a drink or activity at hand. We will absolutely be returning :)
Minus: Only complaint - the vacation rewards presentation (it’s optional) . Took up a good chunk of our last morning even though we were repeatedly told it would only be 30 minutes. Don’t agree to one if you’re not looking to invest money - beware .
6,3 Bra
Plus: -*** Staff are kind, except the ones who are trying to sell you extra vacation packages -*** Pool was nice and relaxing
Minus: -*** They try to sell you vacation packages. Several times we went to the lobby to ask general questions about tours, restaurants, etc, but they told us we have to participate in a 45 minutes Sales event during our stay. This is awful for a 5 star hotel that every time guests are asking concierge related questions, they force us to sit in 45 minute presentation regarding some sort of vacation property Sales event. This has to change!!!!! (we were even scared to go to lobby to ask more questions because if they find you, they will not let you go at all. -*** Not much variation in food, restaurants on site are mostly closed due to their schedule or repair. -*** Restaurant schedule they gave us was different than actual schedule. -*** Rooms are so noisy and walls are thin. You can hear conversations of the next door room. -*** Shower would be very low pressure, sometimes you have to wait a few minutes for the water to come back up.
10,0 Suveränt
Plus: Beautiful hotel and grounds. Great food and employees.
Minus: No complaint at all.
8,5 Suveränt
Plus: I LOVE THE FACT THE HOTEL WAS RECENTLY BUILT AND IS VERY POSH. LOVE THE DECOR THROUGHOUT THE HOTEL. THERE ARE 3 MALLS RIGHT ACROSS THE STREET WHICH MADE IT CONVENIENT TO GET SLIP AWAY FOR SITESEEEING.
Minus: ALL STAFF WAS KIND, HELPFULL AND PLEASANT except FOR "JOSE" LOCATED NEAR THE SEAFOOD DINER. HE WAS RUDE AND UNATTENTIVE MOST OF MY TIME THERE.
5,5 Okej
Plus: The rooms are nice, modern, clean and beautiful. The rest of the hotel and the service do not match.
Minus: We had high expectations for this resort: many review sites rate describe it as one of the most luxurious and modern hotels in Cancun Riviera. It did not meet our expectations at all. The check-in process was long. We arrived at 2.30pm (official check in at 3pm) and were asked to wait around the property. When we returned at almost 4pm, it still took some time to give us the key. Then we got stuck in an elevator. There were no towels at the pool. The barmen at the bar were quite rude. The bar looked dirty and unpleasant. Drinks are cheap. Overall service was very poor (except for the doormen and valet - these guys were excellent). We ended up leaving the property within 1.5 hours, in frustration. It almost ruined our vacation. We are used to the quality of the Ritz, Hyatt and Four Seasons; this hotel may be good for another clientele but we do not recommend it.
10,0 Suveränt
Plus: The staff, The modern room, The service, Quality of food and great smoothies! Private beach, infinity pool etc..
Minus: The paid restaurant, paid Cabanas These should be visible to guests while booking a room online as you are booking an all-inclusive hotel. However other hotels do this as well even worse.
JW Marriott Cancun Resort & Spa - Cancún - Byggnad
13
9,1 Suveränt (1 927 omdömen)
2828 kr+
Översikt Recensioner
JW Marriott Cancun Resort & Spa ligger i Cancun (i området Zona Hotelera), fem minuter i bil från både Aquaworld och Acuario Interactivo de Cancún. Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
10,0 Suveränt
Plus: Allt var bra. Fantastisk personal. Fantastisk mat. Fantastisk service
Minus: Pool och Strand entré luktar som en våt matta.
2,8 Mediokert
Minus: Jag fick descriminated
10,0 Suveränt
Plus: Servicen var verkligen bra
8,0 Suveränt
Plus: Stämningen, vänlig personal, bra läge.
Minus: Ingen
10,0 Suveränt
Plus: Everything
Minus: Nothing
2,5 Mediokert
Minus: This was the worst hotel stay Ive ever had! I didn't get new dental kit for the first two days of my stay, they told me later (after I came back to New York) that new ones will only be provided upon request. So I used the same toothbrush. But when I was about to brush my teeth the last night, the toothbrush was very odorous and smelly and had obvious yellow stains on it. It was apparently used to clean the toilet! I complained to the supervisor on duty who kept saying that there's no reason the housekeeper would do this and didn't offer any apologies to me at all. He promised to give me an explanation the next morning. I waited until 11 am and still didn't get any answer. Later the housekeeping director and another supervisor came to talk to me and promised to write me as soon as possible since I was checking out that day at 12 pm. When I got back to New York, I received an email the next day saying that everything the housekeeper did was up to the Marriott standard, without any explanation about how the investigation was conducted (I took a photo of the toothbrush and left the stained toothbrush for them to investigate) and how my toothbrush was odorous and stained. I replied to the email and have got no response for over two weeks. I continued to pursue the case and finally got an email saying they have investigated the incident and were completely sure the toothbrush was not used to clean the toilet without providing a convincing explanation. I demanded to know the investigation procedure and they said the information is confidential. I made it clear to them I was not seeking monetary compensation in case they might think I'm making this up. But Im not happy with the this result. My trip was completely ruined by the tainted toothbrush, and I left Cancun feeling very upset. This is not how a five-star treats its guests and handles incidents like this. Marriott was implicated in similar scandals.
10,0 Suveränt
Plus: Everything
10,0 Suveränt
Plus: I don’t know where to begin. This hotel went above and beyond to meet All my needs. I went to relax and was able to do just that. Especially with my view and great room. Get the club 91 package it’s amazing and worth every penny. If you’re looking to party this is not the hotel for you as there isn’t much entertainment. If you’re going for pure bliss you won’t be disappointed
Minus: Loved everything, I didn’t want to leave
10,0 Suveränt
Plus: the staff are the best; we welcoming
Minus: no
8,8 Suveränt
Plus: Beautiful and huge pool area! Great location with nice view. Nice breakfast buffet. Good WiFi
Minus: Some elevators didn’t work ATM did not work Sometimes suboptimal smell from humidity in the rooms Breakfast room was small so that there were long wait times when outside area was closed
10,0 Suveränt
Plus: Our first time in this hotel and we really loved everything. Location was perfect and service was awesome. Food in general was good with lots of options.
Minus: The fact that because of the seaweed on the beach we couldn't get in the water at all, although we understand it wasn't the hotel's fault.
10,0 Suveränt
Plus: The food, the pool area, the cleanness, the staff and the property is beautiful
Minus: Nothing
10,0 Suveränt
Plus: Pool, beach, room, staff; all great
Minus: There are really only hotel and high end places to eat nearby, so basically forced to have higher cost options on food all the time.
10,0 Suveränt
Plus: Everything
Minus: Elevators were hard to find
10,0 Suveränt
Plus: All- location, service, food. Great job
10,0 Suveränt
Plus: Great location, clean, had everything needed. No need to venture out.
Minus: Ocean front and beach access
The Ritz-Carlton Cancun - Cancún - Byggnad
14
9,1 Suveränt (1 797 omdömen)
4564 kr+
Översikt Recensioner
The Ritz-Carlton, Cancun ligger i Cancun (i området Zona Hotelera), fem minuter i bil från både Aquaworld och Acuario Interactivo de Cancún. Gäster har tillgång till bland annat business-service, limousine- och taxibokning och gratis dagstidningar i lobbyn. Planerar du ett event i Cancun? På denna resort finns det event- och konferensutrymmen på upp till 27000 kvadratmeter, däribland konferenscenter. Gäster erbjuds flygtransfer tur/retur mot en avgift (tillgänglig dygnet runt), och begränsad parkering finns på plats.
10,0 Suveränt
Plus: Bra service som är oöverträffad. En mycket varm och välkomnande atmosfär
7,1 Bra
Plus: Rent Lugnt Läge
Minus: Spat lever inte upp till 5-stjärniga normer Begränsade restaurangurval
10,0 Suveränt
Plus: The reception
10,0 Suveränt
Plus: We Love this property and everyone is super nice! The breakfast buffet and beach food service is wonderful! We typically spend all day at the beach...its absolutely Beautiful!!
Minus: The only thing I didn't like was the crazy amount of seaweed...but I know the Ritz has no control over that! :) But they usually do a great job of keeping the beaches clean....there was just so much this trip.
10,0 Suveränt
Plus: loved everything. lovely experience
10,0 Suveränt
Plus: Excellent service. Everyone one was friendly and attentive.
Minus: There were a lot of seaweed on the shore. Aside from that everything was perfect.
10,0 Suveränt
Plus: The whole team are the kindest and attention people that I had ever seen in a luxury hotel
Minus: Nothing. It was absolutely perfect.
9,3 Suveränt
Plus: Cleanliness anf staff friendliness
Minus: The expensive cost of mesls
10,0 Suveränt
Plus: Every thing really . The location , the rooms , the cleanliness , the service , the dedicated staff especially at the beach and pool areas , the comfort and the ambiance in general .
Minus: Claiming that the hotel is crowded ,They tried to give me lower floors room though I did not book the lower floors ! I was upset at the beginning as I do not like the noise from the pool but they immediately moved me to the 7the and 5th floors . Seaweed was not a problem at all during our stay as the hotel was taking a great care in cleaning the beaches regularly and the problem was minimal that it didn’t affect our swimming or beach activities .
9,3 Suveränt
Plus: The hotel has a very nice breakfast. It is right on the beach. Great location. Two outdoor pools. Cabanas on the beach and attentive wait staff.
6,8 Bra
Minus: Staff & service was very friendly. Although, the hotel feels dated - for the amount of money I spent, I feel some amenities (even 1 complimentary alcoholic beverage a day) should be included. Also many other hotels I’ve stayed at are far more modern and simply have a far more luxurious feel for the money. Again, staff is great, but I probably would not choose ritz over other hotels.
9,5 Suveränt
Plus: I felt house keeping and cleanliness was excellent Concierge was very informative The hotel was luxury
9,5 Suveränt
Plus: Food was amazing. Staff attentive, all round great stay as usual
10,0 Suveränt
Plus: The hotel, staff, top service around premices.
Minus: The beach. Always waves and wind a part of sea wead... if you go for the beach you can forget it...
Royal Service at Paradisus Cancun - Cancún - Byggnad
15
9,1 Suveränt (1 053 omdömen)
4209 kr+
Översikt Recensioner
Detta boende på stranden i Zona Hotelera ligger nära Playa Ballenas och Aquaworld. Playa Delfines och Museo Maya de Cancun ligger också 3 km härifrån.
10,0 Suveränt
Plus: My stay here was way beyond my expectations. Since I was a kid I wanted to stay in this hotel because it was appearing in some telenovelas that were widely popular in my country. I had amazing experience, everything was spectacular, from check in to rooms, food, view.
10,0 Suveränt
Plus: The royal service is amazing. Was perfect
8,8 Suveränt
Plus: The staff was great!
Minus: That our room didn’t have a jacuzzi tub
Hard Rock Hotel Cancun - Cancún - Sovrum
16
9,0 Suveränt (4 900 omdömen)
4631 kr+
Översikt Recensioner
Detta hotell ligger vid stranden i Zona Hotelera, endast tre kilometer från Aquaworld, Acuario Interactivo de Cancún och La Isla Shopping Mall. Playa Delfines och El Reys ruiner ligger dessutom 5 km härifrån.
10,0 Suveränt
Plus: Mat, spa och pool
10,0 Suveränt
Plus: Everything
Minus: Nothing
10,0 Suveränt
Plus: Thanks to Juany, she makes my husband bday very special while were staying in the hotel, Juany knows how to give excellent service and she makes my family feel at home in a very special ways.everyday she ask us if everythings alright if we are enjoying our stay there. Nice to meet a people like Juany, now it becomes memorable to us our stayed there. I hope to meet her again in the future☺️
7,5 Bra
Plus: Staff was friendly and helpful, scenery was beautiful from room and food was good.
Minus: Reception desk never answered the phone we literally called everyday with no answer, when I mentioned to one of the staff that the reception desk never answers her response was no as if that’s the norm. We had the room cleaned one day out of the entire stay and all trash was left in the room literally only the bed was made; Soda cans, plates from room service and all other trash was left behind and Mini bar was not restocked. This hotel is nice but should be a bit better especially with how much is being charged per night.
10,0 Suveränt
Plus: Everystaff member was extremely pleasant, going out of their way to serve or help you. Food at Zen (japanese) and Caia (Italian) was excellent. Market Place buffet and the outdoor daily fare was equally good.
10,0 Suveränt
Plus: Great hotel! Everything was perfect-- very good food, comfortable bed, big shower, tv and ac worked great. The pool is super fun and the bar inside it had great coctailes. Could'nt ask for more
10,0 Suveränt
Plus: The staff, the hotel and the view
9,5 Suveränt
Plus: Excellent Staff Great Food
Minus: Nothing
10,0 Suveränt
Plus: The food and the staff who work in hard rock is friendly
4,8 Okej
Plus: I liked that the hotel had everything easy to get to not a lot of walking around. Kid friendly
Minus: I checked in and didn't receive a special set up in my room like I had on my last visit. I also was not told about my resort credits and when I asked about them checking out they told me I had to use them that day. I was very upset because I could of used them the 3 days I was there. No one had told me about how many credits I had upon checking in.
8,8 Suveränt
Plus: Beach, pool area, kids club, activities, drinks, food
Minus: Balcony doors need to be replaced because too much noise coming from outside,
8,8 Suveränt
Plus: Property is first class and beautiful, rooms are great with a hot tub included and a great pool and two excellent pool bars. So many staff walking around making sure you have everything you need ,drinks, food ,everything . Entertainment was great for the most part with always something interesting going on and a great team of young dancers who keep you entertained the whole day. Beach area was exceptional and clean. Drinks are top notch and have many choices. Ipanema restaurant was fantastic and the buffet was always with so many great choices. Everyone is so helpful and friendly. We stayed at another all inclusive before hard rock and the difference is unbelievable, so much better we ended up booking another two nights at hard rock because it was so good.
Minus: Minibar and toiletries will not be restocked if you don’t leave bribes in the fridge or the room . I don’t believe in tipping to get basic toiletries supplies and the mini bar restocked. We tipped good waiters and outstanding service not basic services that in an all inclusive hotel for these prices should be first class. The hotel says the tips are included in the all inclusive rate and you are paying a huge price to stay here I think that these services should be professional standard. Hard to get sun beds without getting up early and leaving towels on the beds to reserve your place which I don’t like doing but with everyone doing the same you kind of have to to get a place. A bit more entertainment for late at night would be good, no one seems to want to go to the late night dj held in one of the reception rooms. Being hard rock hotel they should probably have more live bands which I think people would stay to watch. A little bit pricey but totally worth it with just the minor issue of the mini bar and toiletries. They could leave a few snacks in the room at the price you are paying too.
8,3 Suveränt
Plus: Good property
Minus: All ok could be a bit better for price you pay

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Grand Fiesta Americana Coral Beach Cancun - Cancún - Byggnad
1
9,2 Suveränt (3 435 omdömen)
3298 kr+
Översikt Recensioner
Grand Fiesta Americana Coral Beach Cancun ligger i Cancun (i området Zona Hotelera), ett stenkast från både Forum-stranden och Playa Caracol. Gäster har tillgång till bland annat business-service, expressincheckning och expressutcheckning. Gäster erbjuds flygtransfer från hotellet mot en avgift (tillgänglig dygnet runt), och gratis parkeringsservice finns på plats.
10,0 Suveränt
Plus: När du bor här vet varför det heter the "Grand" Fiesta Americana Coral Beach ... Det är GRAND! Detta var vårt fjärde gången i Cancun, och andra gången på detta hotell. Service, renlighet, bra läge - vatten och mark, comfort, stil och elegans, och maten är den bästa!
Minus: Priset är mer än en hel del andra hotell i Cancun, och det är inte All Inclusive så du kommer att betala för mat och dryck, men det är värt det!
10,0 Suveränt
Plus: Allt var utmärkt! Jag tog min man för hans 40-årsdag. Servicen var perfekt rakt igenom. Folk är så vänliga och tillmötesgående. Havet var underbart ... avkopplande, helt perfekt!!
Minus: Ingenting!!
8,0 Suveränt
Minus: Ingen transferservice
10,0 Suveränt
Plus: Servicen är perfekt
6,0 Bra
Plus: It is a beautiful property, but the seaweed infestation emits an awful smell and the beach was closed. I bought this reservation on your site based on your advertisement that it was an all-inclusive reservation. IT WAS NOT!!! I felt totally misled.
Minus: The smell and that the staff was not very helpful when I explained how we bought an all-inclusive package.
6,8 Bra
Minus: The hotel seemed a little bit lacking liveliness but maybe thats because the time we went was not too busy.
9,5 Suveränt
Plus: The staff, location
Minus: Expensive restaurants, annoying membership seminars
9,5 Suveränt
Plus: The club
10,0 Suveränt
Plus: Great service
Minus: My suite was far from the elevator
10,0 Suveränt
Plus: This is a great hotel with very friendly staff. They make you feel important from the moment you walk in. If you go to eat in the resort your room will be cleaned again wile you eat. They have 24hr room service at very reasonable prices. There spa is top notch. The beach view is breath taking.
Minus: It is hard to find something that we didn’t like but if there is something, it would be that the breakfast wasn’t included in the price witch is included in similar hotels.
9,3 Suveränt
Plus: The hotel was beautiful with many amenities and good restaurants to choose from. The pool was very nice and staff there were great! Our room was very nice, ocean view, roomy and comfortable! Unfortunately we didn't stay long enough to enjoy all they had to offer.
Minus: We didn't like be solicited by one of the staff members immediately after checking in. We were pressured to give some of our time to hear a presentation on joining their member club which was only supposed to last 45 minutes and would be done during breakfast. It ended up being 1 1/2 hours and the presentation was done after breakfast. We also found out that the members program was also a scam when we researched after leaving the presentation. Thank goodness we knew not to jump into signing up for something with out research plus we were not there to waste time on joining some type of time share. So unfortunately that put a bad feeling on the hotel with us.
10,0 Suveränt
Plus: We love Everything.Specially Lizbeth in front desk she made us happier.She upgraded us because we are in honeymoon.Because of her great welcome we extended 7 days. I recommend this hotel
Minus: Nothing
9,5 Suveränt
Plus: It was very clean .
8,8 Suveränt
Plus: Yes loved it.
Minus: Didn’t like the fact they didn’t tell us we could kayak for free. And didn’t like the fact you have to pay for a third person even tho it was a double standard room. Only 3 ppl is allowed max to that type of room.
1,0 Dåligt
Plus: They questioned us about special event that brought us on the vacation. It was our 15th anniversary. They had a bottle of Brut and cake to celebrate all set up in the room.
Minus: The wait for the check in was 20 min!! They weren't even busy!!! They were occupied with checking in a large group of flight attendants and pilot. Wish they had a separate person dealing with major groups. Also bedsheets were not cleaned properly.
9,3 Suveränt
Plus: The hotel was lovely! Went to the spa and got a relaxing massage (it includes the 10 step hydrotherapy) while my friend hit the gym. We both loved our experience (jet skiing, lounging around the pool).
Minus: The only thing that was a bit pricey was the breakfast buffet (not worth it if you’re stuffed after 3 pancakes) but the choice and variety of food was amazing
Le Blanc Spa Resort - Adults Only - Cancún - Byggnad
2
9,2 Suveränt (1 159 omdömen)
7172 kr+
Översikt Recensioner
Detta hotell på stranden i Zona Hotelera ligger tio minuters promenad från Playa Chac Mool och Forum-stranden. Cancun Convention Center och Playa Caracol ligger också 2 km härifrån.
10,0 Suveränt
Plus: I have stayed at many 5 star hotels, including resorts. Our experience at Le Blanc was flawless. What set Le Blanc apart from other places was the staff. The staff are incredibly nice, extremely professional, and truly take care of you during your stay
10,0 Suveränt
Plus: Everything is great
Minus: Nothing
10,0 Suveränt
Plus: Awesome property with great staff!
Minus: Nothing, it was perfect!
9,4 Suveränt
Plus: Unparalleled experience. The food is good, the facilities are well maintained and the amenities are fantastic
Minus: This is the second time I've been- it was much more crowded this visit I guess it's a popular time to come but I felt a slight decline in service. Everyone is exceptionally friendly but a few requests were missed- still the service is far superior here compared to anywhere else
9,5 Suveränt
Plus: The staff is amazing. There is a butler in each room and there is always staff ready to help (drinks, food, towels, etc) in the pool and beach areas. The place itself is perfect for a relaxing trip (if you want a hotel to party this is not your best choice). I highly recommend trying out all the specialty restaurants, the food there is amazing, better than expected for an ALL-INCLUSIVE RESORT. The drinks they offer are premium brands and the bars offer a wide variety of mixed drinks or cocktails. The room was incredible with amazing views to the beach. The bed and pillows will not let you get up in the morning because of how comfortable they are. The Spa is a little expensive but is worth it, use your resort credit.
Minus: There is an important difference between the food at the specialty restaurants and the one from the room service and pool/beach areas. The food itself isn't bad but I expected more. Considering the price you are paying versus other all-inclusive resorts like the Hard Rock Hotel. The food in these areas lacks quality, variety and taste.
6,8 Bra
Plus: The staff was really nice and the service is in overall very good. The beach is beautiful, the pools too and the room was very clean. We did a Masaje con Piedras Sagradas at the spa and it was really nice. The spa facilities are very good and you can use them any times you want, off course not the extra services, just the sauna, jacuzzi, cold room and all that. The Mexican restaurant was really good.
Minus: First of all. On the middle of our stay, my wife had this massive allergic reaction to a mistreated food, she has never had this kind of reaction and she doesn’t have any kind of allergy to any type of food. We had to call the hotel doctor (which arrived 45 minutes later) to inject her some medications and it was a pretty expensive service, shouldn’t an all inclusive hotel be responsible for the service knowing that all food and drinks are taken from the facilities?. The hotel should have a better medical service since the 90% of the guests are elderly people, also she was attended in this deposit room that wasn’t suitable for the occasion or the price. Second of all, even tho the hotel is a only adult resort, we believe that it should have more experience activities among it’s guests. On the other hand is the food. For the overall price of the hotel and the accommodations, we though the food was going to be better than it was. The best restaurant (and the most unlikely to be used is the Mexican, obviously) and the French one Lumiere (the one that you have to make reservation and has a dress code) has the poorest seasoned food we have tried. Finally, even though the hotel has been recently remodeled it is still missing many details that would make your stay kore suitable for the price. Like the hammers at 9 am and 8 pm. Or the conversations from across the door and the slammed doors very time any guests close its room door. We had the Royal Honeymoon Ocean Front.
10,0 Suveränt
Plus: Everything exceeded every single expectation I may have had. There were a few superstars of the bunch and they were the best EVER! Hugo and Israel, our butlers, were as sweet and helpful as can be; Jair at the beach was impeccable; Alan at the pool.bar was amazing; Alvaro and all the evening guys at the lobby bar were perfect; and Bruno from guest services was professional and incredibly attentive! We are Le Blanc guests for life!
Minus: Nothing. There was not a single complaint.
5,0 Okej
Minus: Shower floor drain need to be fixed. Water drain Too slow
10,0 Suveränt
Plus: Excellent service, beautiful hotel, great food, great friendly staff. Very high class.
Minus: I liked everything!!
10,0 Suveränt
Plus: Love the spa, even if you don't pay for a massage or other treatment you get access to the full hydrotherapy suite: sauna, ice room, steam room etc. I like that the main restaurant buffet had options that changed daily! Liquor dispenser in the room was very tempting. The butlers did an amazing job keeping us with honeymoon surprises each time we came back to our room after a day out.
Minus: Rather aggressive timeshare presentation pushed upon you right when you arrive when you just want to unwind, relax. But otherwise there isn't much I didn't like.
9,1 Suveränt
Plus: Really lovely resort. We’ve been coming to Cancun for many years, but this is our first time staying at an all-inclusive. The blog does a terrific job. The food was plentiful and very good, and varied among five restaurants. The staff could not have been more friendly and helpful. The pool and beach area are clean and very nice. The fitness center and spa were first class.
Minus: Our suite was great, with big sliding doors opening to the beach and ocean. The only thing disappointing, was that it didn’t include a balcony to sit and relax with a drink at the end of the day. This was an architectural mistake. Also, the hotels surrounding Le Blanc are not as high-end as those surrounding our previous hotel, the JW Marriott. Not a big deal, but noticeable when going for a walk on the beach.
7,5 Bra
Plus: Rooms were great. Staff super friendly and attentive.
Minus: Food was underwhelming for the cost to stay.
Aloft Cancun - Cancún - Byggnad
3
8,6 Suveränt (2 894 omdömen)
1131 kr+
Översikt Recensioner
Aloft Cancun ligger i Cancun (i området Zona Hotelera), ett stenkast från Cancun Convention Center och en 3 minuters promenad från Playa Caracol. Gäster har tillgång till bland annat expressincheckning, expressutcheckning och gratis dagstidningar i lobbyn. Planerar du ett event i Cancun? På detta hotell finns det event- och konferensutrymmen på upp till 34 kvadratmeter, däribland mötesrum. Gratis parkeringsservice erbjuds på plats.
10,0 Suveränt
Plus: Utmärkt personal uppmärksamhet
Minus: Det finns inte handdukar för beach.
9,7 Suveränt
Minus: Varmvattnet var in och ut
4,0 Okej
Plus: Läge
Minus: Var ska jag börja
10,0 Suveränt
Plus: Fantastisk service! De var så vänliga och respektfulla.
9,5 Suveränt
Plus: Aloft was a great stay. I came for my birthday with my best friend and it was perfect for the few days we were there. For the price you can't beat it. The staff were extremely nice and helpful. Check in process was easy had no issues at all. The room was small but standard. Two double beds and a restroom. The door to the restroom is a sliding door but that didn't bother us. There are no balconies but the windows still provide a great view of the beach. The beach access is literally right across the street. The public beach area was small but was still a good place to visit. The ultramar boat is also next to the public beach access and was about $20 round trip to catch the ferry to Isla Mujeres. Once on the island you can visit the beach and rent golf carts to explore the island. BRING CASH. There is a supermarket right next door and all of the night clubs and restaurants are in walking distance (2-5 minutes max). We thought about adding the all inclusive for $48 each but decided not to after we witnessed a couple being forced to pay for food after they had paid for all inclusive. The food at the breakfast buffet was just ok and the drinks were definitely watered down. If you can manage your expectations then you shouldn't be disappointed. The rooftop pool was nice and we were able to play our music by connecting our phones to the blue tooth speaker. I did mention to just about every staff member that it was my birthday but there was no room upgrade or small gift or surprise provided. But I did see the bellhop taking a birthday bouquet up to another room. So I guess they pick and choose who they would like to offer it to. Overall an ok stay especially if you're on a budget.
Minus: Breakfast.
8,0 Suveränt
Plus: Location
Minus: Nothing
10,0 Suveränt
Plus: Lovely staff....very friendly and helpful. Great location. I would definitely stay there again.
9,3 Suveränt
Plus: The bed! The AC! The stuff is really great and the location. Breakfast is very rich too
Minus: Need to have a bag in the garbage .also more light in the room
8,3 Suveränt
Plus: Good location and value for money. Breakfast was very good. Very convenient stay for the Congress center of Cancun. Clean and comfortable. Polite stuff
Minus: Towels were not changed regularly as they should, since they are always wet because of the atmosphere moisture. Bathroom vent not strong enough (at lest in our room)
10,0 Suveränt
Plus: The location was amazing, great staff, excellent service!
Minus: Nothing!
8,3 Suveränt
Plus: This hotel was the perfect place to spend the night after touring the Yucatan before our flight home. The vibe is fun and youthful, without trying too hard, and it was still completely quiet and peaceful at night. The 'partial view' was still stunning and offered a full window over the sea, and beds were comfortable and clean. The facilities were top-notch- the rooftop pool was huge and never busy, with plenty of loungers and day beds available and spare pool towels, and the pool table and free computers in the lobby were handy. The location was ideal, because it's just across the street from a cute public beach, and it was totally seaweed-free as it faces north.
Minus: Our shower didn't drain well at all, and we had some disappointing cocktails at the downstairs bar- none of the staff seemed to know how to make them or have sufficient ingredients.
9,3 Suveränt
Plus: The staff was great as usual
Minus: Room 509 looked run down. There was black marks on the walls Not sure if they are scuff marks or what. Other than that the room was fine. Was surprised to see this.
10,0 Suveränt
Plus: Great location. Across the street from supermarket and across the street from public access to beach. Outstanding value for convenient location, clean rooms, and accommodating service. Best price for value as long as you don't need private beach access.
7,0 Bra
Plus: Very close to ICC convention center
Minus: Swimming pool is too small
9,0 Suveränt
Plus: Staff was very friendly felt safe even in mexico
Minus: Outdated
8,0 Suveränt
Plus: Good value for the money