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Location Poor services quality,too expenser for what it can open,exremely poor food quality
Good restaurant. Nice decor, plenty of towels&mirrors. Dark rooms, with old, poorly maintained pieces of furniture. Small bathroom, with poor ventilation and loose door handle. Squeaking door between rooms. No noise insulation. Door to ugly back yard won't close properly. No-brand liquid soap only. I would classify the suite as max. 3 stars, if they repair what does not function properly.
Staff were generally very helpful including a 4am airport departure and providing a meal on arrival to a weary family (we used this hotel either end of a fortnight in rural Transylvania) Breakfast was a little disappointing in quality compared to similiarly rated hotels elsewhere in Europe. But better than another hotel with a higher profile.
The hotel decor is charming and makes an immediate impression. I had what was probably the smallest and cheapest room, which was rather tiny, but very well equipped, especially for the price. My bed was comfortable and it was quiet. The shower worked well. The internet connection was fast.But I think that the staff really make this place; they are both 100% helpful and also very friendly - thye make you feel at home. It was just a short walk outside of the main city centre area, which would have been fine if the weather hadn't been so awful
Ease of parkng and the hotel staff were very friendly and accommodating. The room was tired, and the breakfast was average at best.
Small cozy and pleasantly different.Nice staff.
Good hotel on thequiet small street, friendly personal, 10 minutes walk to the Cluj Napoca city center.No windows in the room, amusing opening hatches on a ceiling in a room and in a bathroom. nothing
very friendly helpful staff
staff were very helpful and friendly lack of a window in my room was very weird to me. Had a skylight but that's not the same. Bed comfort level was so-so.