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only the sea view the room was very poor; the walls dirty, the bathroom almost dirty;it is not a Ibis hotel; they are usually at least clean
Hotel offer direct seaside location in the city center of Constanta. There is guarded parking for fee. It is worth to pay the small extra fee for the sea view. Back side is very noisy because of large cooling fans.
Location, during my stay in November it was possible to adjust room temperature as I wanted. Although I leave the hotel one day earlier as I’ve assumed there was no fee charged. The room was not cleaned properly in the mornings.
Close to the sea, nice view if you have booked seaview room, reasonable breakfast, clean rooms, a lot of TV channels in French, but none in Russian Unfortunately the building designed so that half of the rooms doesn't have view to the sea at all, instead you can peer at some ventilation facilities. Advice is to ask the room with the seaview when booking.
This hotel offers a great view of the sea. The staff is always friendly and ready to assist their customers. Not having time to stay at least a month there.
Being different from other hotels in its historical style, Hotel Carol offered us a unique and unforgettable experience. It was worth to spend some relaxing time here. They do not accept AMEX cards for payment.
Very good hotel in a practical location
I like this hotel. Very good location, very good price, room are very good and clean and the staff is very king with the guests. When I will be back in Constanta I wil,chose Hotel Carol again. Everything is good.
It was a very good hotel. I like especially the large room and the confort provided. It has a good value for money. I think to return to the hotel in my summer hollidays. There are no bad things with this hotel.
Excellently located and decorated hotel, only one black away from the main beach in Constanta. Receptionists are friendly and speak excellent English. Beautifully decorated rooms, with satellite TV and a fast internet connection.
The staff, hotel conditions and very friendly owners
A new hotel that has very nice modern rooms with fantastic views of the black sea. The staff were also exceptionally friendly The hotel is located amongst some pretty grotty looking apartment blocks and there is only one nice restaurant within walking distance
Staff friendly, comfortable rooms, beautifull sea view, refined menu, intimate restaurant, pleasant environment.
I liked very much this place.it is wonderful,quiet,water and sun.
New, well appointed, small hotel. Very friendly staff. Good food.
At first, I was a little doubtful, but once I got here I had a very nice surprise: to find that everything I'd seen on the internet is true, conditions more than 4 stars, an excellent staff, helpful, friendly and always smiling. In the morning I had the most beautiful surprise of all, to see the first rays of sun reflecting on the sea surface,..... So that's a true awakening. I will come back for a longer vacation here to enjoy moments of relaxation that I am missing much. it can be done also in romania !!
Modern interior design, new furniture, spacious rooms, clean. The staff was very friendly and helpful, always at your service with a smile on at all times. I liked everything. Perhaps the Internet connection could be improved to accomodate business travelers.
The room was great....wonderful view on the Black Sea!Very friendly and helpful staff! Location was not that great, but not that bad!
A 5 star welcome received by a professional ,smart and nice reception-they open the restaurant despite the late arrival(11.30 p.m.).good food and unexpected good wine(cheap price)-the room was clean,wide and big TV.Thanks to Guly and all the staff
I will start with furniture - elegant and simple, room clean, personnel very kindly, you can order the food in your room. The last but not the least the chef makes your day: perfect. No complains
We had a great stay, one of the best hotels ob the black sea coast.
The staff was very pleasant and helpfull. I missed a fitness room. I also prefere a breakfast buffet, not a la carte. The breakfast voucher was miserly for this type of hotel. I had to pay extra when ordering a continental breakfast with tea, orange juice, water and coke.
huge luxurious rooms for an excellent price and extremely pleasant staff and management nothing, but for people with disabiities its lack of elevator would make it unusable.
Very accomodating and helpful reception.
this is my second stay at this hotel. both times everything was excellent. the staff is friendly and helpful. the room was as clean as home. breakfast started at 8, this is too late.
Central location, near the beach and the old town
One of the best value for money hotels in Romania
Excelent staff, good services, good location, and very fancy restaurant
Absolutely nothing. The room and bathroom were dirty. Overpriced, and filthy. Arrogant and unresponsive staff. We were booked for 7 days, but left after only two...could no longer stand it.
Great for children with clean swimming pool,games and child care during the afternoon Still a few details to take care of before reaching the 4 stars...
Near to the (private) beach and other restaurants and shops. Permitting smoking in the dining areas
Professional staff, excellent service Only buffet offered in high season. Ala carte suspended during this time, probably for expediency and cost efficiency. Spa treatments were fully booked during my stay. An on-line facility to view availability and ability to make bookings would be useful.
The view The breakfast did not have all the food available up to 10:00 o,clock as mentioned in the schedule
The cleanliness of the room and the comfort Hotel staff
next to the beach.
Service was reliable
sea view no facilities for childrens
Good food, friendly staff
The spa, the room. The fact we paid the "4 day" rate after having to cancel the first night and stayed only 3. The very poorly organized haloween party. The lift maintenance at checkout time.
Ease of access to local ammenities
excellent price-quality ratio, friendly staff (e.g.the breakfast was served even 30 minutes after the "official" time interval), very clean, excellent bathroom (spacious, appliances condition, amenties) -
Localisation Still typical roamnian with some details which are not working or badly serviced
Ett litet hotell i ett lugnt område, ingen störande trafik. Fin utsikt från frukostmatsalen som ligger högst upp. Personalen var hjälpsam och vänlig. Rumsinredningen var inte i min smak, fönstret var litet. Vi bodde på andra våningen, vilket jag skulle göra nästa gång också.
The breakfast was good. The most unexpected thing was that I received a twin room instead of double room. I made the check in at 8 PM, in this time the hotell staff called me twice but I could not answer. I called them back at 7 PM to tell them that I'm on my way. When I arrived at hotel, the lady from receiption gave me two twin rooms instead of two double rooms. Now I understand that he called me because I was delayed and he gave my rooms to someone else who had reserved twin rooms. I was not satisfied by her answer that "those are the only two rooms available" because I did want rooms with a double bed, not with two single beds. Even after many discution with the Director of the hotel or with booking staff I could not obtained what I reserved.
Hotel is clean. The room is clean. Celaning service is coming every day.Breakfast between 7-10 is good. The distance between Megalos and Mamaia center is 10km, same between Megalos Constanta center. Mamaia center can be reached only by car and by taxi. Taxi trip to Mamaia Center costs about 4 euro daytime and 6 euro during night.Be carefull because are many taxi drivers with counterfeited taxation units.
Staff was helpful and friendly. Room was spacious and clean. Free wireless internet in the room worked very well. Hotel feels like a base of old-style with the beginnings of modernization/stylization. Bathroom, for instance, was well renovated and new while carpet and room furnishings were from another era. Breakfast was fresh and plentiful, with juice, coffee, cheeses, meats, cereals, bread, butter, jam, and small pastries. Only complaint - and it's minor - is the beds. Mattresses are a little thin. Not uncomfortable but quite what you would expect.
The room and the beach 1) breakfast is not good enough for a 5 stsr hotel 2) too much personal in the restaurant and not at the required level
Beach Club, view, location, service, spa Too small bathroom for a 5* hotel
Nice private beach; very good service level, international 5 star standard. Restaurant a little overpriced.... + a hotel of this status should have a real spa. The massage I had was excellent, but the facilities are really too small: no turkish bath, two seater sauna.... + you have to make reservations for the sauna...
excellent service and delicious food
Good location on Beach. Slow beach service and pool serce for cocktails. I feel the hotel is expensive for what you get compared to other Romanian standards. Slow beach service and pool serce for cocktails. Need greater variety in food. No tubs.
I liked the location, the private beach, the staff behaviour. I liked the pooland the spa facilities. I did not like very much yhe breakfest, to poor regarding hot disches
best hotel in Neptun for comfort and convenience. Lovely pool area. Good breakfast. Nice big rooms
We have appreciated the curtoasy of the staff, the pool was also very nice and relaxing; the rooms were clean and well organized. The restaurant closes at 11.00 pm with no other opportunity to have dinned nearby.
i loved it!
Food assortment is quite poor