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I booked 3 nights here with my girlfriend. This hotel seemed like the best deal in the area as far as wanting an ocean view and a balcony. The fridge in the room was a great plus, we were able to buy drinks and snacks to keep in the room. The beds were comfortable, although extremely warm, just turn the thermostat way down before going to bed. The restaurants in the hotel were very good for breakfast and lunch. The night desk person was very rude. We got back to the hotel one night around 11:30pm and wanted to know if room service was still available or if any of the restaurants were still serving. We waited at the desk for a few minutes before finally calling the hotel from one of our cell phones. The night desk person came out of the back to answer the phone, which was us standing there waiting on her. She rudely told us that she had too much work to do and could not stay at the desk. I would understand going to the back room around 3-5am, but this was 11:30 at night, people were still coming and going, bars and restaurants in the area were still open. I suggest this hotel give this person work they can do while at the desk.
The hotel has really become special ever since it was taken over by Wyndham. They did an amazing job cleaning the property up and making a top notch hotel. The staff is fantastic and the rooms are comfortable offering amazing views of the ocean. A perfect place for anyone looking for a place to escape the winter up north without having to go to Miami or Fort Lauderdale. Not a big complaint but the pool could be a little bigger. When you have some kids in there it can feel a little small.
You can't get any closer to the beach than this and there are restaurants within walking distance making it perfect. The only small downside is that the underside of the duvet covers are a bit slippery so they kept falling off the bed throughout the night.
The room size Balcony is not really a balcony Mold in bathroom Found black hair and dirt under the bed sheets it looked like someone used the bed sheets before
StAff was great
Location was good for me, the pool was nice, Staff was friendly and the breakfast. The Air conditioning did not work right, there were stains on the couch, and a crack under the door that allowed some bugs to come in.
The food was gross. It was not very clean.
I liked that there was a separate room from a mini-living room and the bedroom. I didn't like that the hotel was near so few restaurants. I also was a bit peeved that both televisions were out of order inside the hotel room.
Location Renovation-noise,dust during my stay,too clouse to free way
Good Location In renovation... Rooms smell like paint....lots of construction materials....give it 3 months....need new pillows!!!!!
Nice place It had bedbugs then when I told them and showed thennthe pics they told me to contact there insurance and they couldent do anything bout it dont stay here very rude ppl there air conditioning leaked and they did not refund my money or comb me a night or say they r sorry trust me don't stay here inless u want to be attack by bed bugs
Price7 Worn & dirty.
Hotel was clean, and our room had the two doubles with a fold out couch. None of the beds were very comfortable, but the room was otherwise nice, as it had two tv's and a door to separate the beds from the front room. The pool and hot tub were nice, and the pool is heated so it felt nice on a cool morning. All of the staff were friendly and accommodating. Overall, I felt it was a good value for our money. The beds were hard and uncomfortable.
Reliable WIFI, decent looking pool, nice location next to highway, large room Gnat and fruit fly problem in shower area. About a dozen live ones flying around shower head, and another dozen that were smashed on the ceiling and walls, that apparently cleaning staff were already aware about but didn't want to the clean dead ones up. We also stayed on the top floor, and all we heard was the loud jackhammers and construction noise inches away from our bed during the weekday morning. Could not sleep at all. Hotel management did not care or want to move us, or give us credit. Never again. If you like wasting money, stay here, or expect management to care, don't think that.
Beds were terrible, construction noise was awful, showers were terrible with barely any temperature control. Would never return
In the midst of renovation. Lots of construction debris. The room: One end of the bed headboard fell off the wall. (I was sitting quietly at the foot of the bed.) The toilet water ran continuously so it could not be flushed. There was the sound of rushing water continuously in something in the wall.
Not crazy that we had to pay to park. Connecting to wi-fi was extremely frustrating; finally gave up!
Room was spacious. Free breakfast with lots of hot choices. Huge pool area with servers. Direct beach access. Staff was beyond helpful and friendly. Gift shop. Very clean, just dated. Rooms and halls are somewhat dated. No free parking. $23 to self park and $26 for valet. Everything else was perfect.
Upgraded to ocean front!! This helped my allergies and cope with a funeral of a dear friend.
We made the mistake of booking thru Kayak. That will never happen again. We through we were booking a sweet. When we checked in all that was in the room was a king bed, a very small closet, some kind off stand , TV that sat on the stand, desk and chair. There was no sofa nor was there a dresser to put our clothes in. I have stayed in Double Tree before and Deerfield version of a sweet is different from the others. After multiple phone calls with the front desk and with Kayak which I got no satisfaction. Finally I spoke with someone in guess services that was able to move me to another room. Initially I was told that all the rooms were booked up by the front desk. I which I could remember the lady from guess services name. Before I spoke with her I was very upset. To her I say thank you.
People were nice. The under construction aspects. The clock radio awoke us at 1 am and could not be shut off -- not fun!
Check in was quick and easy. We just needed a place to sleep due to a long drive, and the bed was excellent. Large room considering what I paid. The chicken chip cookies were very welcome too.
The staff was very courteous and helpful and the free breakfast foods were excellent choices of healthy foods. The room was very clean and we liked the decor. How can I get a king or queen size mattress for my home. It was the best sleep I had in years. The hotel advertised a heated pool. The pool was not heated at night.
This guest did not leave comments about this hotel.
room , beakfast
Great room, staff friendly and awesome breakfast and happy hour
Everything was good to excellent but not having wifi in the room, and no resolution, changed my opinion on on everything. No wifi in room. Moved to diff. room when reported as necessary for work. There, too, wifi did not stay connected. . This was also reported but no efforts or offer of a room where it worked. Apparently, they are aware that: 'Rooms near elevators don't ge
Very clean and comfortable. Good breakfast. Would prefer bedroom separate from living area.
We have used this hotel before and received exceptional service from the desk, breakfast room and cleaning staff. The location was convenient as well. Everything was fine.
I like that the hotel is right off the interstate. They offer coffee and tea at the front desk. The staff is generally overall friendly My last two visits resulted in me having to switch rooms. The first time, when I flushed the toilet, it filled up with nasty black stuff. This last time, when I flushed the toilet, it never filled back up with water.
This guest did not leave comments about this hotel.
The bed I was awaken by the fire alarm at 8 am an also tried to charge me 50 additional dollars that I had to dispute
Nothing The staff was very rude will not be returning
The hotel was nice, clean, and came with a lot of amenities.
there's nothing I like about the place! except for the woman at the front desk was nice enough for being in Florida where people are generaly very rude to others. The Hotel was very dirty, smelly, and everything is falling off ( i.e...ceiling texture, carb wed on lamp shade, bathroom and sinks was very disgusting, beds sinks when you seat on them and hurts your body badly next day etc....it appeared to me that whoever maintain the place is very cheap because even the screws they used to hold the lamp shade to the walls are the wrong screws and color and they are not even attach to the wall properly and if one don't touch them lightly they will fall off, the TV has soo much dust like it hasn't dust off in years. over all I would never stay there again and I don't recommand it unless you enjoy dirty disfunctional place, than go right ahead other wise I don't care who you are you will not have a good time there period.
Girl at the front desk was rude and never looked up when I was talking to her the hallways were filthy and the pool was filled with leaves and water level was low. The FREE breakfast was consisted of bread and frozen waffles. The room was d I try had hair on sheets and hot water went in and out during and shower. We were there for 1 night and went 5 miles down the road to best Western for 10 more dollars a night we had a suite with complimentary drinks and pool bar and the staff was professional and very friendly. Do NOT stay here Trashy and very rude staff
It looked more like a motel !!! It wasn't worth my money at all I wouldn't recommend this hotel to anyone .
Nothing did not stay left Cops and drug dealers prostitutes
If you are looking for that authentic ghetto experience, look no further. Staff at the front desk were rude upon check in. Would not even take the time to tell us where our rooms were and appeared annoyed that they even had to help us check in. While loading our luggage in we got to witness a fight between to females in the parking lot. This included screaming, swearing, etc. We were offered crack cocaine within 10 minutes of being there. The pool was full of debris and when a kid tried cleaning some of it out to go swimming, she was yelled at by management to put their pool supplies down "they're not toys" When we told the woman (who appeared to be management) to have someone come and clean out the pool, the response was to send no one down to clean the pool. The bathrooms stunk and were far from clean. The buildings, rooms, stairwells, and grounds in general were worn down and in need of a lot of repair. There were police cars (albeit comforting at times) driving through the parking lot all night with their lights off. (not sure what/who they were looking for). There are definitely more people living there then people using it for short stay. If I were La Quinta corporate, I would tear this place down and start over.
I was only there for an overnight stay due to Dr. appointments on successive days..........................
It was not right on the beach, but within easy walking distance. It was very near the pier. The hotel was old, small, and nothing fancy. It was in a very congested area, which I don't find relaxing when I go to the beach.
Monique ran the front desk like an orchestra conductor. Breakfast room was well stocked and neat as a pin. Cleaning staff did a great job too. Traffic noise on busy street made it hard to get to sleep.
Desk staff allowed us to check in early after making the reservation just moments before online. We had just gotten off a cruise and we were exhausted. Breakfast was really good for being free. Rooms are nice. Laminate floors and renovated bathrooms. The inside was totally different from what you saw on the outside which was cool. Apparently there's only one elevator in the entire building (not even a service elevator). This didn't seem like an issue at first until all of the maids were using it alllllll day which caused us to wait longer just to get downstairs. That was the only irritating part of the stay.
ALL the staff seemed to enjoy their jobs enough to be friendly and accommodating. Pool private, big enough to do laps. Breakfast awesome! Linens comfortable. Price good value, a 10 minute walk to the beach Plenty of parking in lot. poor internet with personal laptop, and even business center computer. Only my husband was able to connect to the room wify.
Price This hotel smelled very musty. We stayed on the second floor and both the elevator and hallway to our room smelled "old". The room itself was fine, though the bed was a bit uncomfortable. For $150 a night I would have expected a better facility overall. Breakfast, while free, was really unappetizing. I tried a chocolate chip muffin and couldn't finish the first bite. The waffles were a nice addition, but given the musty smell of the entire hotel, I wouldn't eat anything that wasn't prepackaged.
The staff was incredibly helpful and sweet. Free wifi was a plus. The room I was given was labeled as "non-smoking," however, it was heavily stenched with smoke and had burn marks in the carpet everywhere. The quality of the room was horrid, more like a dingy motel of a Norman Bates horror movie. The floor was crusty, the wood floor sticky, and the entire room extremely outdated. I felt very uncomfortable all night, as if a cockroach would come crawling on me at any moment. The hotel floor was very loud, with doors slamming all night. As soon as I got home 8 hours later, I had to put my entire suitcase and clothes to be washed, as it all reeked like smoke. I'm very surprised because I've never encountered a La Qunita like this. Especially in a popular beach community of affluent neighboring hotels. Very disappointing.
The staff was incompetent and unapologetic. The room smelled like a dog. The crowd of angry customers in the lobby was clearly a sign to find another hotel.
Bed was firm. Tv allows for connection of devices. Decent internet speed Smelled like smoke. Sheets had bloodstain on them. Need i say more. Door look like it had been pushed through the wall previously. Thermostat had to jam the lower button for it to actually go down
I booked the room through Kayak and, when I got to the hotel they didn't have me in their computer. Luckily they had a room but, charged me more money.
Staff was friendly and very helpful! Rooms were clean and air conditioner worked great! Breakfast was alright. Standard.
The staff was amazing, especially Nicholas
Hi close it was to everything. Great value and wonderful service Nothing
The staff was unusually nice and helpful. From the maid, front desk, servers to pool staff...truly everyone we ran into met us with a big smile and willingness to help. The rooms and pool bathrooms were very clean. Beach is just a few steps from the pool and was beautiful. We will return. I am cheap and spoiled by business travel but I was a bit annoyed that they didn't offer any Elite benefits - not even free coffee. Most hotels offer free coffee in the morning even for just a few hours. The breakfast buffet was a pricey $25/per for just the basic offering. Food quality on the other hand was great.
Location, pools, new rooms This new hotel takes itself a too seriously for "Pompano Beach" (not near Lauderdale -I can say this because I live here) Valet-only for $25 -and they lost my car twice. One guy even questioned if I was "sure" it wasn't my gold SUV -I said I'm sure I don't own it. I've been recently to large world-class hotels that have better parking systems. Hotdogs and burgers by pool for $16 (potato chips) would be passable if it was the Ritz or Vegas -but again this is Pompano Beach. We brought a local pizza box by the pool and was told we couldn't eat it outside -then I told the guy it was their own front desk that recommended the place. Again this is POMPANO -a b-level suburb of Lauderdale. Pretty though, just trying to be something else...
It had a good location by I-95 The shower did not work in the first room and it smelt like smoke. We room moved but then in the new room the thick comforter had a large stain on the inside. It was tossed on the floor. There was also a large amount of long white hair in the corner of the carpet. There is also no pool at the property which was our mistake because we assumed it did. The lady at the desk was very nice though.
Very basic furnishings. Didn't at all feel like a hotel. Also: We returned from our hotel stay. We had pre-paid for this hotel stay. Unfortunately, the hotel also just charged to our credit card the full amount of our stay. We contacted the hotel and hopefully this will be refunded.
Nice hotel.....having a car is a must have deal. Absolutely nothing in walking distance Great staff....very courteous and helpful Carpet a bit dirty, sink was cracked. Right off I-95. Minimal breakfast.
Spacious room, safe building, cleaniness! nothing
Friendly Service. This is a dormitory in an office building that has some rooms for rent. Old furniture and beds. Very odd vibe about the whole place. NO amenities one would expect at even the most basic hotel. For those on a budget at half the price it might be worth the stay, but otherwise, look elsewhere.
Good value if staying in the area for a night. Not much around the area, more industrial. A casino is close by, but not much else. Not a family site as there is not much to this place, but a place to sleep. Rooms need to be cleaned more thoroughly. I know most places do not clean the bed covers frequently. One of the beds in our room had stains on them that were quite visible.
big rooms clean affordable slow internet poor breakfast
The air conditioner worked great! Hummed all night and never turned off. Perfect for keeping you nice and cozy. The room was quiet. The bed and pillows were comfortable. The staff was very friendly and were very accommodating. Parking was easy and the hotel is close to the expressway. The room was outdated. The light in the bathroom barely worked and was practically unusable (they did offer to switch my room, but I was too tired and just wanted to get to sleep). The carpets were stained and dingy. The furniture was pretty banged up and looked like they picked up some pieces from a garage sale. This "hotel" used to be a hospital and still maintains that look and feel. Had I needed to stay more than one night, I may have passed. The no alcohol rules seem a bit odd for ANY hotel and to change a guest $200+ for evidence of alcohol consumption is rather steep. This appears to be a religiously ran facility.
staff pleasent...clean room....quite the bath water in our room was cold...could use some more lighting...kind of dark and dreary....window curtain did not close....not very inviting overall
Hotel was great, as noted by another reviewer, the shower was cold, but we found that the dial was backwards (hot was cold and cold was hot). Great hotel though, comfortable and clean.
Stuff were helpful and friendly We did not aware of that it is a renovated hospital, bed was broken
Was very clean. Staff was friendly and helpful. N/A
This is really a hotel. It's an old hospital that's now owned and operated by some sort of religious organization. It was very weird lots of rules and strange keys to gain access to the room. I did not feel secure.
Accomodations were top-notch
The room was spacious & comfortable - very nice!
The children loved the graduated pool with the slide. the adults loved the nearby hot tub.
I liked the design and overall ambiance of the room. The staff was friendly and provided great customer service. We had to call maintenance to adjust the air conditioning because only the fan was blowing. Also, one of the toilets clogged and overflew.
Fantastic room, clean, big with a very well equiped kitchinette They are absolutely tough on late checkouts. Despite being with low occupation on a week day, they'd charge $ 35 per hour for late checkout after 10 AM - a very unpleasant tough position by management, with no exceptions.
Immaculate grounds! Peaceful. Huge spacious rooms. Large Showers/bathrooms. 3 tv'S. Full MODern kitchen including dishwasher. Washer & Dryer. Swimming pools with surrounding Palm trees. Friendly Guests. Free Parking. Grocery Store & Walmart close by. Great hotel...Only thing we didn't like was the bedding sheets were HARD/stiff.The sheets felt like they had been bleached, and ironed stiffed.
almost everything the missing of the wifi
Very nice and clean room with good service.
How large the room actually was.....It was really good value for money.... My husband and I were very pleased with the facilities and would love to come back there again. The staff at the Concierge desk were actually much more receptive and friendlier than the front desk staff.