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I booked 3 nights here with my girlfriend. This hotel seemed like the best deal in the area as far as wanting an ocean view and a balcony. The fridge in the room was a great plus, we were able to buy drinks and snacks to keep in the room. The beds were comfortable, although extremely warm, just turn the thermostat way down before going to bed. The restaurants in the hotel were very good for breakfast and lunch. The night desk person was very rude. We got back to the hotel one night around 11:30pm and wanted to know if room service was still available or if any of the restaurants were still serving. We waited at the desk for a few minutes before finally calling the hotel from one of our cell phones. The night desk person came out of the back to answer the phone, which was us standing there waiting on her. She rudely told us that she had too much work to do and could not stay at the desk. I would understand going to the back room around 3-5am, but this was 11:30 at night, people were still coming and going, bars and restaurants in the area were still open. I suggest this hotel give this person work they can do while at the desk.
The hotel has really become special ever since it was taken over by Wyndham. They did an amazing job cleaning the property up and making a top notch hotel. The staff is fantastic and the rooms are comfortable offering amazing views of the ocean. A perfect place for anyone looking for a place to escape the winter up north without having to go to Miami or Fort Lauderdale. Not a big complaint but the pool could be a little bigger. When you have some kids in there it can feel a little small.
You can't get any closer to the beach than this and there are restaurants within walking distance making it perfect. The only small downside is that the underside of the duvet covers are a bit slippery so they kept falling off the bed throughout the night.
People were nice. The under construction aspects. The clock radio awoke us at 1 am and could not be shut off -- not fun!
We made the mistake of booking thru Kayak. That will never happen again. We through we were booking a sweet. When we checked in all that was in the room was a king bed, a very small closet, some kind off stand , TV that sat on the stand, desk and chair. There was no sofa nor was there a dresser to put our clothes in. I have stayed in Double Tree before and Deerfield version of a sweet is different from the others. After multiple phone calls with the front desk and with Kayak which I got no satisfaction. Finally I spoke with someone in guess services that was able to move me to another room. Initially I was told that all the rooms were booked up by the front desk. I which I could remember the lady from guess services name. Before I spoke with her I was very upset. To her I say thank you.
Check in was quick and easy. We just needed a place to sleep due to a long drive, and the bed was excellent. Large room considering what I paid. The chicken chip cookies were very welcome too.
The hotel was nice, clean, and came with a lot of amenities.
Everything was good to excellent but not having wifi in the room, and no resolution, changed my opinion on on everything. No wifi in room. Moved to diff. room when reported as necessary for work. There, too, wifi did not stay connected. . This was also reported but no efforts or offer of a room where it worked. Apparently, they are aware that: 'Rooms near elevators don't ge
Great room, staff friendly and awesome breakfast and happy hour
I like that the hotel is right off the interstate. They offer coffee and tea at the front desk. The staff is generally overall friendly My last two visits resulted in me having to switch rooms. The first time, when I flushed the toilet, it filled up with nasty black stuff. This last time, when I flushed the toilet, it never filled back up with water.
The staff was very courteous and helpful and the free breakfast foods were excellent choices of healthy foods. The room was very clean and we liked the decor. How can I get a king or queen size mattress for my home. It was the best sleep I had in years. The hotel advertised a heated pool. The pool was not heated at night.
room , beakfast
Very clean and comfortable. Good breakfast. Would prefer bedroom separate from living area.
The bed I was awaken by the fire alarm at 8 am an also tried to charge me 50 additional dollars that I had to dispute
We have used this hotel before and received exceptional service from the desk, breakfast room and cleaning staff. The location was convenient as well. Everything was fine.
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Nothing The staff was very rude will not be returning
Girl at the front desk was rude and never looked up when I was talking to her the hallways were filthy and the pool was filled with leaves and water level was low. The FREE breakfast was consisted of bread and frozen waffles. The room was d I try had hair on sheets and hot water went in and out during and shower. We were there for 1 night and went 5 miles down the road to best Western for 10 more dollars a night we had a suite with complimentary drinks and pool bar and the staff was professional and very friendly. Do NOT stay here Trashy and very rude staff
It looked more like a motel !!! It wasn't worth my money at all I wouldn't recommend this hotel to anyone .
there's nothing I like about the place! except for the woman at the front desk was nice enough for being in Florida where people are generaly very rude to others. The Hotel was very dirty, smelly, and everything is falling off ( i.e...ceiling texture, carb wed on lamp shade, bathroom and sinks was very disgusting, beds sinks when you seat on them and hurts your body badly next day etc....it appeared to me that whoever maintain the place is very cheap because even the screws they used to hold the lamp shade to the walls are the wrong screws and color and they are not even attach to the wall properly and if one don't touch them lightly they will fall off, the TV has soo much dust like it hasn't dust off in years. over all I would never stay there again and I don't recommand it unless you enjoy dirty disfunctional place, than go right ahead other wise I don't care who you are you will not have a good time there period.
I was only there for an overnight stay due to Dr. appointments on successive days..........................
If you are looking for that authentic ghetto experience, look no further. Staff at the front desk were rude upon check in. Would not even take the time to tell us where our rooms were and appeared annoyed that they even had to help us check in. While loading our luggage in we got to witness a fight between to females in the parking lot. This included screaming, swearing, etc. We were offered crack cocaine within 10 minutes of being there. The pool was full of debris and when a kid tried cleaning some of it out to go swimming, she was yelled at by management to put their pool supplies down "they're not toys" When we told the woman (who appeared to be management) to have someone come and clean out the pool, the response was to send no one down to clean the pool. The bathrooms stunk and were far from clean. The buildings, rooms, stairwells, and grounds in general were worn down and in need of a lot of repair. There were police cars (albeit comforting at times) driving through the parking lot all night with their lights off. (not sure what/who they were looking for). There are definitely more people living there then people using it for short stay. If I were La Quinta corporate, I would tear this place down and start over.
Nothing did not stay left Cops and drug dealers prostitutes
I booked the room through Kayak and, when I got to the hotel they didn't have me in their computer. Luckily they had a room but, charged me more money.
Price This hotel smelled very musty. We stayed on the second floor and both the elevator and hallway to our room smelled "old". The room itself was fine, though the bed was a bit uncomfortable. For $150 a night I would have expected a better facility overall. Breakfast, while free, was really unappetizing. I tried a chocolate chip muffin and couldn't finish the first bite. The waffles were a nice addition, but given the musty smell of the entire hotel, I wouldn't eat anything that wasn't prepackaged.
The staff was amazing, especially Nicholas
The staff was incompetent and unapologetic. The room smelled like a dog. The crowd of angry customers in the lobby was clearly a sign to find another hotel.
Bed was firm. Tv allows for connection of devices. Decent internet speed Smelled like smoke. Sheets had bloodstain on them. Need i say more. Door look like it had been pushed through the wall previously. Thermostat had to jam the lower button for it to actually go down
Staff was friendly and very helpful! Rooms were clean and air conditioner worked great! Breakfast was alright. Standard.
The staff was incredibly helpful and sweet. Free wifi was a plus. The room I was given was labeled as "non-smoking," however, it was heavily stenched with smoke and had burn marks in the carpet everywhere. The quality of the room was horrid, more like a dingy motel of a Norman Bates horror movie. The floor was crusty, the wood floor sticky, and the entire room extremely outdated. I felt very uncomfortable all night, as if a cockroach would come crawling on me at any moment. The hotel floor was very loud, with doors slamming all night. As soon as I got home 8 hours later, I had to put my entire suitcase and clothes to be washed, as it all reeked like smoke. I'm very surprised because I've never encountered a La Qunita like this. Especially in a popular beach community of affluent neighboring hotels. Very disappointing.
Monique ran the front desk like an orchestra conductor. Breakfast room was well stocked and neat as a pin. Cleaning staff did a great job too. Traffic noise on busy street made it hard to get to sleep.
It was not right on the beach, but within easy walking distance. It was very near the pier. The hotel was old, small, and nothing fancy. It was in a very congested area, which I don't find relaxing when I go to the beach.
ALL the staff seemed to enjoy their jobs enough to be friendly and accommodating. Pool private, big enough to do laps. Breakfast awesome! Linens comfortable. Price good value, a 10 minute walk to the beach Plenty of parking in lot. poor internet with personal laptop, and even business center computer. Only my husband was able to connect to the room wify.
Desk staff allowed us to check in early after making the reservation just moments before online. We had just gotten off a cruise and we were exhausted. Breakfast was really good for being free. Rooms are nice. Laminate floors and renovated bathrooms. The inside was totally different from what you saw on the outside which was cool. Apparently there's only one elevator in the entire building (not even a service elevator). This didn't seem like an issue at first until all of the maids were using it alllllll day which caused us to wait longer just to get downstairs. That was the only irritating part of the stay.
Hi close it was to everything. Great value and wonderful service Nothing
The staff was unusually nice and helpful. From the maid, front desk, servers to pool staff...truly everyone we ran into met us with a big smile and willingness to help. The rooms and pool bathrooms were very clean. Beach is just a few steps from the pool and was beautiful. We will return. I am cheap and spoiled by business travel but I was a bit annoyed that they didn't offer any Elite benefits - not even free coffee. Most hotels offer free coffee in the morning even for just a few hours. The breakfast buffet was a pricey $25/per for just the basic offering. Food quality on the other hand was great.
Location, pools, new rooms This new hotel takes itself a too seriously for "Pompano Beach" (not near Lauderdale -I can say this because I live here) Valet-only for $25 -and they lost my car twice. One guy even questioned if I was "sure" it wasn't my gold SUV -I said I'm sure I don't own it. I've been recently to large world-class hotels that have better parking systems. Hotdogs and burgers by pool for $16 (potato chips) would be passable if it was the Ritz or Vegas -but again this is Pompano Beach. We brought a local pizza box by the pool and was told we couldn't eat it outside -then I told the guy it was their own front desk that recommended the place. Again this is POMPANO -a b-level suburb of Lauderdale. Pretty though, just trying to be something else...
They had a make-your-own waffle bar for the continental breakfast which was better than most. The pool was open rather late which was nice. My room was clean but in poor condition. Door did not always latch without careful attention. Broken sink handle. Curtain did not close properly, made sleeping past sunrise difficult. Also, think there might have been bedbugs though can't be sure.
Location Yes, the room they give us. It was a handicapped room with no bathroom counter and no closets to put clothes. Also the TV was so small didmt even watch him it. Other rooms I saw had big tvs and closets in the room. Very disappointed
Spacious and the bed was very comfortable. Maid spoke limited english and was rude.
room small breakfast are
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This guest did not leave comments about this hotel.
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Cleanliness was awsome. The room was comfortable. Bed was not a rock. The hotel was in a quiet location. They also take pets. In a pet room with an additional fee of 25 per night. They have sat tv. It stormed all day saturday and the tv was out the whole time. The staff is not helpful with rude guests. They alowed a large group to monopolize breakfast for over an hour. No one else could get in.
Great place to stay especially for that price. The staff are very friendly and helpful. Kids loved their pool and Jacuzzi.
Location Roach in restroom, bath tub did not feel secure, bathroom mirror had rust spots in it, and renovations were taking place above my head while I was sleeping for about 45 minutes.
nothing They were doing some upgrades but the exterior of the hotel was way to dirty. The room was ok but the coach in the could have easily been on the side of the road. This should be no better the 1.5 maybe 2 stars
Pool area was great. The cleanliness was below par. We found a dirty fork in our room that did not belong to us, and the bed was not made during our stay.
It had a good location by I-95 The shower did not work in the first room and it smelt like smoke. We room moved but then in the new room the thick comforter had a large stain on the inside. It was tossed on the floor. There was also a large amount of long white hair in the corner of the carpet. There is also no pool at the property which was our mistake because we assumed it did. The lady at the desk was very nice though.
Stuff were helpful and friendly We did not aware of that it is a renovated hospital, bed was broken
Friendly Service. This is a dormitory in an office building that has some rooms for rent. Old furniture and beds. Very odd vibe about the whole place. NO amenities one would expect at even the most basic hotel. For those on a budget at half the price it might be worth the stay, but otherwise, look elsewhere.
Spacious room, safe building, cleaniness! nothing
This is really a hotel. It's an old hospital that's now owned and operated by some sort of religious organization. It was very weird lots of rules and strange keys to gain access to the room. I did not feel secure.
The air conditioner worked great! Hummed all night and never turned off. Perfect for keeping you nice and cozy. The room was quiet. The bed and pillows were comfortable. The staff was very friendly and were very accommodating. Parking was easy and the hotel is close to the expressway. The room was outdated. The light in the bathroom barely worked and was practically unusable (they did offer to switch my room, but I was too tired and just wanted to get to sleep). The carpets were stained and dingy. The furniture was pretty banged up and looked like they picked up some pieces from a garage sale. This "hotel" used to be a hospital and still maintains that look and feel. Had I needed to stay more than one night, I may have passed. The no alcohol rules seem a bit odd for ANY hotel and to change a guest $200+ for evidence of alcohol consumption is rather steep. This appears to be a religiously ran facility.
Very basic furnishings. Didn't at all feel like a hotel. Also: We returned from our hotel stay. We had pre-paid for this hotel stay. Unfortunately, the hotel also just charged to our credit card the full amount of our stay. We contacted the hotel and hopefully this will be refunded.
Was very clean. Staff was friendly and helpful. N/A
Hotel was great, as noted by another reviewer, the shower was cold, but we found that the dial was backwards (hot was cold and cold was hot). Great hotel though, comfortable and clean.
big rooms clean affordable slow internet poor breakfast
Nice hotel.....having a car is a must have deal. Absolutely nothing in walking distance Great staff....very courteous and helpful Carpet a bit dirty, sink was cracked. Right off I-95. Minimal breakfast.
staff pleasent...clean room....quite the bath water in our room was cold...could use some more lighting...kind of dark and dreary....window curtain did not close....not very inviting overall
Good value if staying in the area for a night. Not much around the area, more industrial. A casino is close by, but not much else. Not a family site as there is not much to this place, but a place to sleep. Rooms need to be cleaned more thoroughly. I know most places do not clean the bed covers frequently. One of the beds in our room had stains on them that were quite visible.
Nice property in a good location with excellent staff at a very reasonable price! I would definitely stay there again. Would be great for extended stays due to full kitchen and dining table in the room.
Excellent staff. Very well managed exterior and interior. Lighting in the rooms. Not enough.
the 1 bedroom condo was so big and comfortable. the corner room had an amazing balcony. this is a fabulous resort. it would be nice to have a bigger bathroom
Clean comfortable and quiet. Rooms well maintained and current. Close to beach and lots of stuff to do, land and sea. On site food snack bar was limited, but sister Wyndham resort across the street has a better food vendor and a full bar.
location was good relative to activities. covered parking gargage. staff was very cordial, friendly, well trained. ease of getting around the hotel grounds, garage, etc. furnishings were adequate, as were kitchen items. the lighting in our room was terrible. we thought of opening the refrigerator door for more light. we thought lights in Europe were weak until we were in this room. also, the light in the bathroom always started the exhaust fan which sounded like an airplane overhead.
Very nice unit!
The staff, especially the front desk staff were very nice and helpful. The rooms wer spacious and beautiful.
Liked everything about this place. Great location, friendly people, clean facilities. Great view from room. I asked for a decent view when I arrived and it was accommodated. They have BBQ grills for the guest to use. I was able to put stuff on the grill and swim while I waited on food to get done. Didn't have to buy any dishes. They have plates, cups, forks, spoons, knifes, pots, pans, bowls, grill tongs, they thought of everything! I'll definitely stay here again. Also, I never write reviews but i felt this was worth the time. No one came and cleaned my room everyday but I'm also an adult, so I know how to maintain livable conditions. Also they have everything you would need to clean up after yourself in the rooms. Really enjoyed my stay.
The staff were really excellent, always friendly and genuinely pleased to help. They made it a pleasure stay at the Santa Barbara. The facilities actually at the Santa Barbara are quite limited. However, this is made clear beforehand and, what there is, is good quality. Anything else is readily available at sister resorts or in the local area.
We enjoyed the two-bedroom condo, next to the beach. Would have like to have a safe box in the condo. And chairs available on the beach.