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The pools were excellent. Paying to use the kids playroom! For goodness sake... I know it was only 50baht but still. If you are going to charge at least plough the proceeds back into the equipment in the room.
great！ I love their pool! Had so much fun
It was a ideal location for our Holiday and we had good time all through our stay at the Hotel. It was very clean and maintained well. We look forward to come back with our family Members as well. May be the Hotel could have had a Disco or Lively Pub. Because, we had to go around searching for a good Disco and Active Pub. Anyway thats only our expectation. If they were there it would have been more good. Whatever it is we liked the Hotel a lot.
Water sports facilities are excellent this is the best place for families with young childrens.
all new hotel, trying well to be a 5 star hotel overall staff did its very best to please guests. The staff at the bar was a let down, management needs to watch out. Besides that nothing negative to report.
Jacuzzi room is very romantic Check-in and Check-out counter should switch, check-out staff is double the check-in, that makes the check-in line very long
The Centara Grand Mirage is a fantastic themed hotel. I only stayed for a couple of nights with my partner, my son and his girlfriend, as a stop over, but we would definately return here for much longer. It has almost everything you could want right there in the hotel complex; including a private beach, excellent restaurants, bars, spa, good size gym, kids play rooms etc etc, and fantastic grounds with numerous pools, slides and a lazy river. The staff were very pleasant and attentive. The hotel is far enough from the noise and bustle of Pattaya to relax, but only a short Tuk Tuk ride to the action if you want it. I would recommend this hotel to everyone - families, couples, old, young - there's something for everyone. No Complaints, loved this hotel.
all detailes are thouruoghly thought over in hotel design, lanscape, fruits in room, small details - comfortable stay, evening sea dining at Aqua restaurant on Friday little beds on the beach, too many people on the beach had to spend time looking ofr free beds for money
The business floor has a dedicated lounge with staff, daily cocktails and special events. Really nice. No
Swimming pool was totally inadequate in respect of sun beds available, the hotel has provided large pods, it means at a maximum about 20 people only can use these, there is no other provision for sun beds around the pool.
Det mesta var bra eller mycket bra! Vattenläckage vi handfatet i badrummet, vilket jag påpekade direkt för hotellet
Läget var bra. Rummet (delux) var luftigt och stort men lite slitet. Inga problem att få extrasäng på rummet. Poolen var bra/trivsam för vår 7-åring. Safety boxen fungerade inte på rummet. Påtalade detta i receptionen som skulle skicka någon för att fixa detta. Inget hände... Vattenkokaren fungerade inte heller.Övrigt var hotellet bra men det behövs nog lite renoveringar här och där om det ska vara 4-stjärnigt.
The pool area is very good and the hotel rooms are very new and well design. No Problems
Everything was perfect. None
Staff are friendly , despite some handicap were eveident to certain staff when it come to communication , only for a few ...I liked the hotel , staff and the stay.. did not get enough time to explore most of the facilities offered ..I notice that according to my Ambassador statement the stay were unqualified for points.. I would like to know< why ..? ..Except for aconfusion when I went to the restaurant for breakfast on 9th ,when some one rushed to me and advised that I have to pay fr breakfast etc,not well explained either.. my booking with the hotel presumably confusing and I was held at the entrance quite a while and I was about to walk back , then they found out some thing like a special rate has been offered to me etc.NOT Entirely the staff mistake a s they weere following the PROCEDURES...i think they should have checked my records when I expalined abt my arrangement with the check in staf before stoping me at the gate and not even offering a place to sit.. any way these things may happen..although it is not common to me..
The hotel is new, clean, the service is good. It completely matched my expectations. It's a bit too business compared to relaxed atmosphere of Pattaya. The cost of Internet access in rooms is too high.
Mycket fint och välordnat Hotell som lever upp till en 5-stjärnig status. Fantastiskt läge direkt vid stranden och strandgatan och nära till shopping och kvällsaktiviteter i Pattaya centrum. Ett välsorterat Supermarket finns i rondellen alldeles vid infarten till Hotellet. Frukosten är extremt dyr även vid en internationell jämförelse, 185kr per person och natt. Utanför Hotell infarten finns en restaurang (Kiss) som är öppen 24 timmar om dygnet där det går att få frukost för 15kr per person och då ingår 2 ägg, bacon, skinka, korv, 2 brödskivor och te eller kaffe. Tidvattnets inverkan gör att det inte går att bada under hela dagen på de 2 badstränder som tillhör Hotellet, den ena stranden är långgrund och den andra är stenig och kräver badskor. Vill man bada obehindrat hela dagen så kan jag rekommendera stranden i Jomtien, tar ca.15-20 min. med tuck-tuck och kostar ca.25kr enkel resa. Tyvärr har hela Pattaya området bara solstolar men de kostar i gengäld inte mera än 15-20kr att hyra för 2 personer.
The hotel is by the beach road, which make things easy for us to go from one point to another. The room is big and sutable for a couple. the breakfast is ok, staff are good and very helpful, but they are always run out of food. The staff in the reception never smile at you and don't care that you are waiting for them to serve you even there is no one in front of you. Requested a non smoking room, but the room was smelly and I asked them to do something about it which they did but the smell came back again in a few hours.
Like the location, cleanliness, and breakfast. I have stayed at this hotel annually for the last 5 years. This time when I checked out I was curtly advised I owed them a Baht 200 cleaning fee for wiping some spilled coffee with a hand towel. I was shocked and taken aback and told them I was an old customer but they insisted on charging this. I find this quite ridiculous and told them I would never return unless I got a refund and apology.
Allt fungerade bra på hotellet men tyvärr var priset för högt I förhållande till rummet etc. Att jag beställde ett de-luxe rum och utgick att det innebar havsutsikt, men det fick vi inte. Fick det några dagar senare efter påstötning men fick då betala ett extra tillägg. Alldeles för liten balkong.
Fantastiskt fina och stora rum! Garden wing hade stor balkong mot trädgården. Välstädat, tyst, vackert inrett. Perfekt läge med 2 pooler varav den ena vid stranden. Den andra på trädgårdsområdet var att föredra då skugga erbjöds av palmerna runt poolen. Rutschkana i vattnet fanns för ev barn. Tyst område trots att det ligger mitt vid stökiga Walking Street. God och snabb service! Stranden utanför är inte bra...en massa båtar i vattnet ligger förtöjda där och den lilla strandbiten är skräpig...Synd
I like the location of the hotel as its very close to the beach and almost the activities there.
pool activities , easy goning with childrens and whole family , close to major mall in pattaya, on beach directly. simplly very nice , been there yearly since 4 years . lot of taxi drivers quing out side the hotel on both enterances, try to catch the hotel residents , fooling them , still i belive the hotel securieties staff can much about this . beside the nice sea view at rock cafe not there any more cos of these taxis blocking the view,
Very clean... Parking lots are too far from the hotel building...
The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.
Excellent service and facilities The pool can do with a surfcace clean a little more regular.
Infinity and Grand Hotel pools beautiful Manager and staff of Caprice and Grill Room restaurants are the only ones maintaining the old Royal Cliff 5* experience Rooms dated and repairs required Bathroom tiny and no place to put cosmetics Breakfast choice poor. For the expensive price. Very junior and young staff with poor command of English Hotel catering for large Asian tour groups
Mycket lyxigt hotell. Jätte trevlig personal dom olika restaurangerna var bra. kan rekommendera the grillroom. Stranden ett minus
Bra lyx hotell. Lugnt läge med närhet till Pattaya. Bra med hiss till stranden. Priserna inne på hotellområdet för höga, känns lite fel eftersom det är lite besvärligt att alltid ta taxi till alternativ massage, resturanger mm
rent och snyggt.trevlig personal.stora poolområden med många möjligheter.lungt läge.lyxigt Hotell stranden smutsig.
En helt fantasisk resort, med underbar personal, alltid vänliga,tevliga och tillmötesgående som gjorde vår semester helt underbar. Frukosten kanon. Många restauranger att välja mellan, med utsökt mat och service.Den jättefina egna stranden är ett plus. Solsängar med tjocka madrasser, handdukar, mm inte att förglömma. Vilket otroligt spa med egna bassänger, tennisbanor och gym. Läget på Royal Cliff Beach Resort är det bästa om man söker lung och ro, men ändå nära till Pattaya. Många hälsningar till personalen frän Majvor och Kaj Alvén. Vi har absolut inget att klaga på under vår vistelse på Royal Cliff Beach Resort.
Vänligen skriv minst 15 ord
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.