Läget var bra. Rummet (delux) var luftigt och stort men lite slitet. Inga problem att få extrasäng på rummet. Poolen var bra/trivsam för vår 7-åring. Safety boxen fungerade inte på rummet. Påtalade detta i receptionen som skulle skicka någon för att fixa detta. Inget hände... Vattenkokaren fungerade inte heller.Övrigt var hotellet bra men det behövs nog lite renoveringar här och där om det ska vara 4-stjärnigt.
Det mesta var bra eller mycket bra! Vattenläckage vi handfatet i badrummet, vilket jag påpekade direkt för hotellet
Location within walking access of many araes,security helpful moved into a 01 bedroom suite safe security box was missing ,DVD player had been removed,returned to room at 1730 and room had not been cleaned i feel this was the forgotten room . Staff not friendly appart from security .
Mycket bra service över lag, t.ex bad vi om en extra kudde i receptionen, vi hann inte ens upp till rummet innan städerskan kom med den.
Lugnt läge, underbart poolområde. Vi bodde i två bungalows precis vid poolen som var jättefina. Hotellrummen såg oxå fina ut med stora balkonger eller altaner. Familje bungalowen var kanon fin men låg lite längre bort mot gatan. Gatan var lugn och gick ner till stranden som inte var direkt något att bada vid men det var väldigt vackert att titta in mot pattaya. Nära till all gatu shopping. Bra frukost. Åt aldrig middag på hotellet. Billig och bra restaurang snett mittemot ute på gatan. Visserligen lite självservering men det var det värt. Trodde i min enfald att vi skulle bo lite i utkanten och därmed komma bort från alla flickbaren men dom duggade tätt.
Jag tyckte om läget, lugnt område,men endå nära shopping och restauranter, stranden inte för långt bort. lite synd att poolen är under tak, vattnet är kalt.
Lungt lage. Stadningen var under allt kritik! 2ggr exploderade laslampor ovanfor sangen. Hotellets baseng var under reparation,ingen ursakt eller forklarning till gasterna. Problem med vattnet.
Gratis internet och en svalkande pool Hjälpsamheten hos personalen och en överraskande god frukost Förstod inte genast huru TVn skulle användas men det klarade upp sig med en flink kille i personalen
Jag rekomenderar hotellet, allt var jättebra Nej, inmgenting
Hog standard pa rummen. Bra lage, lungt pa natterna. Dalig stadning. Personalen verkar outbildad, ibland ointresserade och de flesta talar dalig engelska.
I think A-One Pattaya Beach is the nice hotel. it has a great location near the beach and shopping center. the room is very well-organized and awesome except from the floor which is not clean and the hotel itself is a little I would say the traffic around the hotel is quite bad.
the spa and massage. its not so safe.
excellent staff, very approachable & helpful with all requirements, location to beach & outdoor activities a few minutes walk, rooms clean & comfortable, will be going back to same hotel next year, went mid september & cost was very good like a 5 star hotel
Alltid rent och städat på rummet. Ojämn servicenivå - ibland upp ibland ner. Hade boka sea-view room. Men - man fick luta sug ut från balkongen för att se havet. Fick betala extra för riktig sea-view (borde framgå när man reserverar).
for mycket barer hog musik till 4po morgon men bra frukost
Jag hade last recentionerna pa natet och viste vad jag kunde forvanta mig. Rumen ar gamla men rena, personalen ok och laget utmarkt.
Mycket trevlig och hjälpsam personal, bra läge mitt i nattlivet, fina rum. Både min AC och mina vänner som bodde i ett annats rum's AC gick sönder första dagen.
pool activities , easy goning with childrens and whole family , close to major mall in pattaya, on beach directly. simplly very nice , been there yearly since 4 years . lot of taxi drivers quing out side the hotel on both enterances, try to catch the hotel residents , fooling them , still i belive the hotel securieties staff can much about this . beside the nice sea view at rock cafe not there any more cos of these taxis blocking the view,
Very clean... Parking lots are too far from the hotel building...
I like the location of the hotel as its very close to the beach and almost the activities there.
Excellent service and facilities The pool can do with a surfcace clean a little more regular.
The location was close enough to downtown Pattaya to be able to get to the "action" within a few minutes but not too close... Concierge service for organising excursions worked well. Did not like the style of the hotel. Very simple and basic rooms which were not very big at all. Overall price of the weeks stay was high when compared to other hotels within Thailand and even Pattaya but the quality of the hotel was significantly lower than would be expected at this price. Think that this hotel sells itself with the "Hard Rock" branding as otherwise there's nothing which would make it stand out from the 3-star crowd. Apart from the prices this hotel is far away from the 4-star hotel which it advertises to be.
The view was very nice, every thing was very clean, pool was clean and nice, staff were very nice and helpfull and well situated for shopping. The price was a bit expensive compare to the 5 star hotels that I have been in other places.
i liked the sea view and the swimming pool i even extened to 5 days and got the same rate
Mycket fint och välordnat Hotell som lever upp till en 5-stjärnig status. Fantastiskt läge direkt vid stranden och strandgatan och nära till shopping och kvällsaktiviteter i Pattaya centrum. Ett välsorterat Supermarket finns i rondellen alldeles vid infarten till Hotellet. Frukosten är extremt dyr även vid en internationell jämförelse, 185kr per person och natt. Utanför Hotell infarten finns en restaurang (Kiss) som är öppen 24 timmar om dygnet där det går att få frukost för 15kr per person och då ingår 2 ägg, bacon, skinka, korv, 2 brödskivor och te eller kaffe. Tidvattnets inverkan gör att det inte går att bada under hela dagen på de 2 badstränder som tillhör Hotellet, den ena stranden är långgrund och den andra är stenig och kräver badskor. Vill man bada obehindrat hela dagen så kan jag rekommendera stranden i Jomtien, tar ca.15-20 min. med tuck-tuck och kostar ca.25kr enkel resa. Tyvärr har hela Pattaya området bara solstolar men de kostar i gengäld inte mera än 15-20kr att hyra för 2 personer.
Fräscht och mysigt hotell Trånga rum
trevlig personal tyvärr kunde dom inte göra något åt mitt problem tyvärr så hade dom plasserat en kareoke uppsättning på baksidan av hotellet som spelade till 0600 på morgonen så sova var helt omöjligt
bra läge dålig renlighet och väldigt lyhört. madrasserna och kuddarna var bedrövliga.
Att det var centralt men även samtidigt skyddat från insyn och störande oljud, vilket medförde till bättre atmosfär. Nej
Receptionen var ganska bra Staedningen aer urdaaligt. den vaersta jag har upplevt I mina resor
The hotel is by the beach road, which make things easy for us to go from one point to another. The room is big and sutable for a couple. the breakfast is ok, staff are good and very helpful, but they are always run out of food. The staff in the reception never smile at you and don't care that you are waiting for them to serve you even there is no one in front of you. Requested a non smoking room, but the room was smelly and I asked them to do something about it which they did but the smell came back again in a few hours.
Like the location, cleanliness, and breakfast. I have stayed at this hotel annually for the last 5 years. This time when I checked out I was curtly advised I owed them a Baht 200 cleaning fee for wiping some spilled coffee with a hand towel. I was shocked and taken aback and told them I was an old customer but they insisted on charging this. I find this quite ridiculous and told them I would never return unless I got a refund and apology.
Newer hotel in northern central Pattaya, several hundred meters from beach area. Spacious room. Solid breakfast with real protein (not continental style) breakfast available at Jamison's Pub 50 meters from Hotel. Hotel has good potential but is not managed very well and tries to cut corners. Amari is not going to do well with running budget type hotels through the Novo brand unless they apply some hands on management as they are clearly capable of. NOTE: Complaints made direct to hotel about each of these issues - They called three days later, but no follow up yet (Thursday following). 1. Parking Despite booking parking as advised on the website, our car was blocked in the basement parking area for several hours by a black 735I bmw which the hotel staff had no record of, nor could they do anything about. a demonstration of the attitude of certain guests and lack of adequate management by the hotel management. 2Pool was out of service for two days. 3Main machine in gym out of service, 4.hairs found in bed linen, hotel staff not responsive until two days later to our dis- satisfaction with a phone call that promised "something next time" nothing heard since
quite new, good breakfast, friendly staff, excellent facilities generally Map printed out by your automatic service showed 2 wrong turns at the end and it took extra 2 hours to find! Hard to find without correct directions until a friend speaking Thai talked to front desk.Shower door designed poorly and leaks into main bathroom. parking not ideal if hotel is full
Nicely designed room small car park and the room smelt of cigarette smoke and was not ventilated
great hotel loved the decor no on site restraunt but plenty of local restraunts free golf cart local transport
Good comfortable hotel, view not good.
The staff was very nice and smiling. The cleaning service was perfect. The only complain could be the fact that the location of the hotel is pretty far from what is going on in Pattaya.
Upgraded to Exec Suite at no charge. Room was large and luxuriously fitted out. Access to internet in the room was a big bonus. Nice pool. It's a little out of the action which is a good or bad thing depending on the reason for your trip to Pattaya.
Enjoyed my stay in this hotel and will definitely stay here again. Particularly enjoyed the free use of a desktop computer in room - very convenient. Location is not fantastic but also not terrible. I had no problem walking 300 metres to the main road to catch a songthaow but some people might.
Everything was perfect. None
Staff are friendly , despite some handicap were eveident to certain staff when it come to communication , only for a few ...I liked the hotel , staff and the stay.. did not get enough time to explore most of the facilities offered ..I notice that according to my Ambassador statement the stay were unqualified for points.. I would like to know< why ..? ..Except for aconfusion when I went to the restaurant for breakfast on 9th ,when some one rushed to me and advised that I have to pay fr breakfast etc,not well explained either.. my booking with the hotel presumably confusing and I was held at the entrance quite a while and I was about to walk back , then they found out some thing like a special rate has been offered to me etc.NOT Entirely the staff mistake a s they weere following the PROCEDURES...i think they should have checked my records when I expalined abt my arrangement with the check in staf before stoping me at the gate and not even offering a place to sit.. any way these things may happen..although it is not common to me..
The hotel is new, clean, the service is good. It completely matched my expectations. It's a bit too business compared to relaxed atmosphere of Pattaya. The cost of Internet access in rooms is too high.
The pool area is very good and the hotel rooms are very new and well design. No Problems
Ligger bra för shopping. Bra frukostbuffé. Byggnationer på granntomten som störde något.
Bra hotell med trevlig personal, man känner sig alltid välkommen.
Nära till den stora nöjes gatan med affärer och restauranger Lite för mycket oväsen från diskoteket fram till 03,30 cirka. Både kuddar och sängarna var för hårda
rent och fracht, bra pool pa taket, bra frukost oljud pa natten i rummen pa baksidan fran disco
The staff was friendly and very accommodating. The atmosphere was perfect for the reasons I made my trip. Some items in the room were worn out or broken.
Free wifi. Location was great, less than one minute walk from, the beach. You can easily take a Baht bus to walking street or walk there yourself. Nice and quiet street (soi 1). Good pool, nice facilities. Clean bathrooms, well maintained, everything works. We were easy going and understanding, as well as well traveled, so literally there are no complaints at all.
Easy access to the beach and shopping/clubs/restaurants. Pool area was very good. Great balcony outlook over the pool. Mattress was a little too hard. Would be more homely with a radio in the room.
swiming pool nothing specify
Hotel was excellent, but we had to change rooms after two nights of very little sleep. The air conditioning was really noisy as the unit is on the terrace. We asked to change rooms which was done without fuss very efficiently with the offer of free breakfast for the rest of our stay. The next room was much quieter. Breakfast time they are rubbish at cooking eggs
location - cleanliness - should be rate 4* nothing
I like the hotel's price, room is clean. This hotel was too noise! DISCO music is playing all night, it made me no sleep!!! also, I was made mistake I booked the hotel on 25th and paid, then 28th I goto there they changed me full price again, it's not fair and not friendly!
Excellent value for money. We were happy with our rooms and the service - impressed with all aspects. Staff were helpful and friendly. Not really
Nice pool , location and quiet.
Good location , clean , nice pool No tea or coffee unlike previous visit. They brought cups of water , then kettle with no cups ?? Apart from that ok.
mercure hotel is very good location and so kind step. if i going to pattaya i want stay again. no
helpful,easy going staff,great room with a view over pool & in a great location! Probably the most comfortable room that i have stayed in & would definately stay again.