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The sevice in general was poor and too slow and will need to sharpen up considrabley.
Very central location and comfortable room Tricky to find the retaurant serving breakfast
classic building and location - lots of history and interesting architecture
Great location and value. Beds are comfortable and staff are really friendly. Wifi is terrible
Staff could be more friendly and helpful. Also wash cloths and more soap in the rooms would be nice.
The location and hotel are amazing. This hotel is right next to the train station and a very loud night club. It is very loud.
Great hotel after refurb None
Parking available No paper after request/hotel badly finished/no thought put into layout eg large bathroom -towels and rail at opposite end from bath and basin
very central for shopping rooms were very poorly heated! very cold!
Nice room. And public areas are impressive. Bit old fashioned Upper floors could do with a make over
Excellent breakfasts, overall atmosphere of hotel, immaculately clean rooms, very comfortable bed, general facilities in room and hotel, location which is next to station. None
The central location in Glasgow. The two single rooms we booked were very small with no air conditioning. The one upholstered chair was thread-bare. With the window open for fresh air the traffic noise was unbearable. The hotel has a very rigid no refund policy so be very careful when paying up front. We would not stay at the Grand Central again nor would we recommend it to our friends.
Närhet till city, centralstation, bra frukost, storleken på rummet, trevlig personal nej
Centralt läge, men ändå lugnt. Nära till allt, shopping, pubar och många bra restauranger. Vi hadde otur och råkade ut för ett brandlarm mitt i natten, men det var falskt, personalen skötte det bra. Nej.
bra läge och trevlig personal Hotellrummen på första våningen var inte bra, en massa fläktar som förde oväsen och ingen utsikt
Det centrala läget med garage i källaren och tillgång till pool Alldeles för dyr frukost
Nära till alt i Glasgow Baren, dåligt utbud, kunnde inte ordna cocktails
ett för mig nytt koncept, fräckt! tyvärr fallerade tekniken på vårt rum, vilket ej berodde på oss. Dåligt med fritt utrymme i rummet.
Läget!! Bra rum Frukosten va inget vidare!! Ingen på fyllning på kaffet..
Rent snyggt rum, fantastiskt stor säng, snygg design. Opraktiskt med tvättstället i hallen.Duschen fungerade dåligt.
Breakfast...it was also a quiet atmosphere. Staff was very accommodating. Nothing
It was very close to the station.
The room is very small, but it has everything you need. It is perfect for a traveler like me who really only needs a clean place to sleep on a trip. Also, they had complimentary wine and cheese in the evening, which was delicious!
This guest did not leave comments about this hotel.
Room was small but cozy. The staff were really great. Nope all good.
The hotel holds a free cheese and wine social at night that gets you out of your tiny room to stretch out and relax with other people. The noise level throughout the hallways was none to low. The staff were friendly and helped with directions to places. The breakfast wasn't really substantial enough for people who were about to walk about for the entire day. We'd make it to 10AM and already be hungry. They only offered cooked bacon, everything else was continental. The area didn't offer an alternative.
Great location, comfortable and quiet room.
Perfect location! Friendly, courteous, helpful staff. Clean and quiet room. LOVED the 5-8pm wine and cheese! Minor .... But would have liked another knob to hang towels in bathroom- only one knob. Heating rail to dry damp stuff. Small room but very well laid out- cozy
The staff had the best customer service that I have ever experienced at a hotel. The rooms are very small but the location and staff make the experience more than good.
The cheese and wine is a great idea and the value overall for being right next to George Square is amazing. Clean and friendly to make up for the small room.
Man blir aldrig besviken på ett Radisson Sas holell. Läget är också bra då det ligger nära centralstationen och centralt i stan. Frukosten är mycket bra. Då det regnade på kvällen tänkte vi äta i hotellrestaurangen. Men pga det dämpade ljuset och liten text var det helt omöljigt att läsa menyn. Vi valde därför roomservice. Den maten var ätbar men ingen höjdare. Vi påpekade detta i en utvärdering på hotellet. Det var fler gäster som hade samma erfarenhet.
De rum vi fick på 6e våningen var vattenskadade, mögel, eftetrsom fönstren har läckt under en längre tid. Varje morgon var det pölar på fönsterbänken.
The location is perfect, just by the central train station and the shopping area just around the corner. Nice rooms and very friendly/helpful staff. The bed....must be old and well used, not comfortable at all.
Bra läge och trevlig personal.Rekomenderar detta hotel till alla.Tycker själv det var värt pengarna.Bara den fantastiskt trevliga personalen var värt att betala lite extra för. Kaffet för blaskigt.Drick te i stället.
Bra hotell över lag,rent och snyggt,trevlig personal
Every comfort available. Rooms with view would be better. Our inside over utility vents courtyard view was depressing.. But then we were not staying inside the hotel much and room was quiet and very well appointed. Wifi strong.
Breakfast was great, as was the room's bathroom, especially the nice sized tub. Bed was very big and comfortable. Friendly and helpful staff, beautiful lobby and dining room. Beautiful, new hotel. I was disappointed with the size of the room (bed took up all the room, felt crowded, dark) and its place on the first floor (with a view onto an unfinished gravel courtyard). I would recommend asking for a higher up room and making sure you indeed get a double. Beware that the spa is not yet open, I though it would be (it said August!!) and it was not. It was lovely, but I don't know if it was worth the money.
Good atmosphere fine food staff very helpful. Heating in room not adequate. Breakfast in morning not very well run.
Our room was wonderful, and very clean
Bar staff, Scott and Ayden award winning cocktail masters! Front desk staff Night managers Ute (sp?)and John
Staff, location, facilities, ambience, food, welcome could not have been better. The courtesy and hepfulness of everyone from the MD himself who was very visible and helpful at what was a difficult time due to severe weather to the extremely well informed and helpful doorman (who also acted as waiter when restaurant busy) was well beyond what could be expected even of a luxury hotel. We have to confess that the breakfast arrangements were not conducive to customer satisfaction and while we did not complain many around us did. Somehow the large numbers could not be coped with by the staff on duty who at other times of day gave superb service.
the staff were very good at there job and polity could not get a taxi back to rail station
Excellant hospitality and service. Loved the position,decor and ambiance of the hotel. Will definately visit again. A few problems because it was new. The lift broke down, gas problem in kitchen resulting in 30 minute wait for breakfast, extras being added to the bill after dinner that we did not have. All quickly resolved.
Närheten till City Center och shopping och matställe, och hotellet har ett perfekt läge intill centralstationen. Och fri WiFi på hela hotellet.
Bra frukost Baren var ej öppen fick hela tiden hämta personal
Jag var på hotellet i bara sju timmar, sovandes, men det kändes väl OK Hittade inte hissen ner på morgonen, från femte våningen,dåligt markerat!?Var förvisso trött. Åt ingen frukost, men det såg trevligt ut.
bra läge, rummen inget speciellt, lite störande trafik på gatan
Helt ok hotell. Bra frukost.
Stannade bara en natt, så jag hann tyvärr inte uppleva så mkt, hade dock gärna stannat ett par nätter till!!!
Skönaste säng jag har någonsin sovit i. Hela upplevelse var fantastisk!
Vi blev väldigt väl bemötta ifrån det att vi steg i på Hilton Hotell, vi fick verkligen en personlig service av recepeption (John) som hjälpte oss att boka fantastiska golftider på banor som super.
Den lyxiga miljön inredningen var kanon och vilken utsikt.Bra avstång till staden lagom centralt inget oväsen på kvällen
Tillgänglig personal, variationsrik frukost, bra rum, tyst trots genomfartsled utanför. Lite kyligt badrum, Lite hög ljudnivå i resturanger...
The staff where excellent, The large coloured gentlman who greated us for breakfast was perticulary frendly
it is very comfortable and very convient to the train and the city centre the carpets are a little shabby
Very well run, comfortable hotel,Good food, friendly staff. None that we could see.
Location Black water every time you turn the hot water on in the sink or tub. Had to let it run clear, but is was a shocker when you saw it. No refrigerator in the room, so we had to throw out $30 worth of cheese and cold cuts. No coffee make in the room, only a hot water kettle and instant coffee.
Good breakfast, very nice and modern gym.Swimmingpool is a plus even though a bit worn and shabby. Small room, no refrigerator in room, not much storage place for your clothes. According to hotel policy at booking.com extra beds where available for children or adults, but that showed to be wrong. Maximum two adults per room was the answer I got when I contacted the hotel to get a confirmation of my booking (but they fixed it for us anyway). We also got a hotel restaurant bill on our room even though we didn't eat there. Despite the fact that we reported it to the reception right away and they promised to fix it they didn't do it. They also messed up the tray fee for breakfast on the room, but we managed to sort everything out at checkout.
Very pleasant staff and environment. Clean and comfortable. Queue for breakfast was extremely long at around 10.00am. No low fat spread at Breakfast. Pretty minor really.
Excellent location and although not the cheapest it still offered excellent value and the rooms were very comfortable and tastefully decorated all was first class
Very nice staff - all very efficient and friendly. Nice room with huge bed and 6 pillows for one person! Well stocked bathroom. Refridgerator did not work. Floor heating in bathroom would have been nice.
The hotel was very clean and the Staff were exceptional - nothing was a problem for them and they were always friendly, courteous and helpful. None
Excellent service Room was lovley great way to spend a relaxing weekend with my partner for her Birthday
Beds were extremely comfortable It was a long way to walk to my room
Fint rum Långt från stan
Mycket fina rum med allt man behövde. Bra mat och trevlig personal. Möjligen lite för långt in till centrum (ca 15 min promenad)
Mycket fräscht hotell med snabbt och bra internet. Det var en bit att promenera in till stan
Trevlig personal, bra frukost. Hotellet var rent och fräscht. Utanför city men änd å relativt nära - man kunde gå in till stadskärnan. Totalt sett är vi mycket nöjda! Priset var ju jätte bra 59 Pund per natt för 2!! Sängarna var inte så sköna.Vi fick rum bredvid fitnessrummet och löpbandet väckte oss kl 7 på morgonen en morgon.
Hotellets placering alldeles i närheten av motorvägen underlättar för oss som inte är så vana med vänstertrafik. Lätt att hitta till hotellet. Nej
pool och bastu med bra öppet tiderHopp on buss hållplats vid hotellet
Vänligt bemötande kunde lämna väskorna i receptionen för var sen på middag så behövde aldrig gå upp till rummet. Service kallar jag det.
Mycket vänlig och serviceminded personal oljud från hiss/ventilation och rör
Bra, fräsht hotell med väldigt bra läge. Fina rum med bekväma sängar. Frukosten var bra och personalen var trevlig. Enda nackdelen var att det inte fanns minibar och kylskåp på rummet.
Ett centarlt beläget hottel med bra sevice och rent oich fräscht.
Definitivt det bästa hotell jag bott på i storbrittanien.
Nära till centrum Nej
Fräscha rum samt bra centralt läge.Mycket bra frukost samt trevlig servicepersonal vid frukosten. För mörk inredning, både i lobby, korridorer samt i rummen.
Väldigt bra läge. Trevlig personal. Bra pris!
Läget och frukosten
Bra läge Mycket hög Pund kurs!!
Synnerligen prisvärt med ett utomordentligt läge mitt i stan. Juste rum, rent och fräscht och dessutom ett härligt badrum!! Perfekt med närbeläget parkeringhus, trevliga restauranger och bra shopping. Hotellet motsvarade helt våra förväntningar. Nej!
Läget och personalen Nej
Position and leisure facilities including the Aveda Spa Menu included with package was limited for vegetarians although the last night the Chef provided an alternative when asked.
The room was very nice and the breakfast was lovely. As I arrived at 1am and left at 7.30am, there was not much time to enjoy it but it did make me want to return on my next visit. Only that at 1am when I walked in the front door - tired and not happy due to delayed flights, I had to carry my own bag up all the stairs while the male attendee sat in his chair and ignored my presence.
Enjoyed the overall character of the property with individual rooms and the superb food Disappointed that we were not able to check in until late we were not aware of a 4pm policy
Beautifully appointed. Excellent service. Beauty rooms most attractive. Beautiful grounds and views. My friend who accompanied me during the day for a beauty treatement but was not staying at the hotel was asked to pay £15 to use the pool for half an hour. Preposterous.
Helpful but unobtrusive staff Buffet style breakfast, would have prefered cooked to order, therefore, hotter food.
This Hotel is definitely worth its 5 star credentials and has lots of character, a very nice gym/pool and very helpful staff It can feel a little bit reserved at times with very formal procedures during dinner
The biggest asset to the hotel is the staff they are all delightful, in particular Nicole, Gillian and Kirsty looked after us very well. The hotel is a lovely place to stay and I just wish we'd been able to play the golf course, we'll just have to come back. The only problem we had was one day our room was not cleaned but as soon as I mentioned this it was sorted mmediatelty. There is a large television in the bar with sports on, the bar itself is very nice but the TV is really out of place there and should perhaps be in the Spike Bar.
upon arrival peculiar sewer like smell in room - they said they had to flush something out - smell dimished but still lingered in the air
The comfort and relaxing atmosphere
the food, the atmosphere, the building and gardens, the spa, there was not one thing I could fault about this hotel, if you get the chance treat yourself to a break here. next time we will be staying two nights. ps the spa is a must.
Hotellet ligger mitt i centrum, gångavstånd till det mesta och många restauranger och affärer runt om. Gammaldags, "stiligt" hotell, vilket vi gillar
God klass, rent snyggt och sköna sängar samt bra temperatur. Ingen minibar på rummet.
Rummet och servicen bra. Bra att man kan välja en mindre frukost till lägre pris, bra lunch meny (med fördelaktiga priser ) och hotellet ligger så centralt, mitt I stan nära till shopping, sevärdheter, tågstationer mm. Ingen tv I baren
Helt OK hotell. Något slitet.
Läget var mycket bra,ligger vid George street,gång avstånd till många shopping gator t.ex. Buckanen street.Queens railway station ligger backom hotellet .Vi tog tåget till Edinburgh därifrån. Rummet var lite mörkt och slytet.