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Warm and friendly run family hotel, excellent menus.
We loved the friendly, welcoming staff who helped in any way they could. The room was the one we booked and the view of the Eiger was perfect. The food was excellent. Highly recommended. No, nothing we did not like.
Spectacular site and quiet Starting to look a little frayed ( was here in the mid 90s 0
Friendly staff, good accommodation and ecellent location fo the mountains. Good car parking too. The poor exchange rate agaist the £/Sf results in poor value for money rating. last time we visited the rate was 2.2 Sf to the £, this time it was 1.6!! It makes the holiday very expensive.
Very friendly, homely and comfortable. A little bit far from the main part of town (10 minute walk).
Everything about this hotel is wonderful. The location is away from the touristy part of town and elevated for beautiful, unobstructed views of the mountains. The staff is friendly and very helpful and speaks English well. The "on demand" shuttle to and from the train station works perfectly. The restaurant and breakfast serves tasty food. Our room was "upgraded", large with a useful balcony, modern bathroom, good wifi and well decorated, even with a blooming orchid. We would love to return some day.
Location, Comfortable, Good dining particularly evening dinner Unfortunatley they ran out of soap! I understand we had one of the few rooms serviced with tablet soap.
A wonderful Swiss experience! Hosts were very friendly, attentive and helpful. Exceptional summertime views and winter must be magic. Because it is more isolated it was great to have a very good restaurant. The balcony was not private.
Very friendly staff, the restaurant is simply amazing; breakfast is good too. Rooms are simple, but quite big and very clean; great views. The hotel is quite far from the center of Grindelwald, hence you'll get guaranteed tranquillity; but you have to have your own car, public transport are not frequent. The restaurant has amazing, gourmet style, food: but the menu should include something less elaborate too.
Very efficiently run. We would definately stay there again No
Friendly and helpful staff, excellent location with an amazing view of the mountains.
Great location, great hospitality The beautiful landscape visible from the rooms is disturbed by a camping managed by the same owner of the hotel. Ok, business is business but the sight without the camping would be astounding!
Excellent cost performance. Beuatiful location directly facing Eiger.
The staff was great... The shower was too short
We enjoyed the realism of a Swiss Chalet experience and the wonderful food The building is a wooden structure and so there is more noise transfer between rooms than desirable
The elevated view across the valley is beautiful day as well as night
Central in the village close to all needed facilities. Excellent staff, service and food. Nice rooms especially the family room. Friendyl for dogs. Recomended.
Very close to the station. Rooms ware not very spacious. Bed lines were not changed though we stayed 3 nights (We took off lines to show that we want it changed, but still it was not changed. This was unbelievable.
The staff was very friendly and helpful - they even let us park our car at the hotel before we checked in to go up with the cable car - as well as for several hours after checking out. The restaurant was really nice and the food was excellent (except that my fish was a bit salty). The family rooms are extremely outdated but large and clean. Outside of the family rooms was a large sitting area, which we used to visit with my other family members (while having a small happy hour). The location right behind the train station was very convenient. The family rooms are very outdated - very old carpet & furniture and dark woodwork. The bed was very hard. The caulking around the sink had lots of "gunk" in it and should be replaced.
SKIP THE FONDUE AT CAVA. When you arrive if you indicate you are interested in fondue, the hostess will seat you in the "stink" room. It was nauseating. We ordered fondue and the waitress asked if my husband and I were both going to have some? I said yes. We received a giant bowl of fondue with nothing to dip but bread. We ate a few bites and were done. I mean how much cheese can one consume? When we got our bill we were charged $48 for our fondue, rather than the $24 serving I was led to believe we were ordering. We spent the remainder of the night in the bathroom...
Very friendly staff, quick service Very small lifts
Location Breakfast was thin on the ground, rooms were v basic as where facilities in room. More akin to a straight 3 star
Room is clean, Station is in front of hotel. There is Japanese menu in hotel restaurant. Breakfast is good. Elevator is bad because of long waiting
This hotel has to be one of the most conveniently located hotels in Switzerland. Located right at the Grindelwald train station in stunning natural beauty, the hotel is a fine example of Swiss hospitality, with all the services one would expect and walk-access to public transport.
Courteous staff, excellent breakfast, excellent location Nothing...
Very good location adjacent to the train station, in particular for travellers coming by train or for those who want to take an early train to the kleine Scheidegg. Nice rooms with view on the mountains. Close to city center. Excellent 5-course menu if half board is booked.
Hotellet har ett perfekt läge precis vid järnvägstationen och vid busstorget för skidbussar. Personalen var mycket tillmötesgående. God frukostbuffé. Det var också trevligt att man kunde få gratis te eller kaffe i ett sällskapsrum. Det fanns en dator med gratis internetuppkoppling i frukostrummet. Vi hade ett rymligt sk de luxe rum med balkong i söderläge med underbar utsikt över Eiger. Vi kan verkligen rekommendera detta hotell och kommer gärna tillbaka.
Trevligt & gemytligt hotell centralt läge med utmärkt läge till skidbussar & tåg, -
Suveränt läge, mycket serviceinriktad personal, bra pris Nej
This hotel has magnificent views and a lovely, peaceful atmosphere. The staff are very professional and helpful.
The location was absolutely stunning,
Nice space in rooms and bathrooms + nice mountain view. Room service was not that good + a little bit over priced.
The hotel was perfectly clean and comfortable and the perfect location for skiing and walking. The customer service was excellent - 5 star plus service from a 4 star hotel! Such attention to detail. The food in the restaurant was superb (a real pleasure to have healthy options that tasted so good) and the restaurant had an excellent view to match. The swimming pool was an added bonus. We would have preferred to sleep in a double bed rather than two twin beds pushed together - especially as each bed had separate duvets. This could probably have been resolved by choosing another room type and we appreciate that many couples prefer this option.
Stayed in the Eiger Suite. Beautiful view and very close to the town and all walking trails. The hotel staff was always nice and helpful. Great spa and dinner. Pillows weren't the best.
View of mountains 5star price 3 star hotel eg no food available anywhere after 9pm
The friendliness of the staff and excellent location
We loved the hotel, breakfast, rooms, staff, locations, and views. Everyone was very helpful and nice. The rooms were spacious with great views. Having to leave - can't wait to come back.
The views of the Eiger were beautiful! Spa facilities were very clean and comfortable with great view. We enjoyed steam rice and miso soup at breakfast. Sauna was too hot for us.
Very nice staff. Super mountain views and good overall facilities
Everything you could possibily require, food in the restaurant especially good Nothing
The location is execellent for travel and local facilities
It was in front of the train station and easy to move around. Also the view from the room was magnificient.
restaurant, hotel location, cleanliness and friendliness modest rooms, modest space, does not match 4stars rating. conditions are for a 3star hotel but the price is for a 4 star
Centrally located with views of mountains, receptionist very helpful directing us to local restaurants, easy walking distance if you arrive by rail. Small car park at rear of hotel.
to be in front of the ice sculptures and the train station parking area
The inhouse restaurant was excellent. The room smell like a smoker's room.
The Sauna was good. My room was very small. There was not even a table for the computer. They had bigger rooms, empty at this out of season time!
We spent a very nice family time at the hotel. Great starting point to all ski areas in the neighbourhood.
Restaurant attached to the hotel is EXCELLENT. :-) Dinner only served in main hotel dining room (not restaurant) from 7pm until 8:15pm. Very fixed time slots for servicing room.
The spa is the best feature. Great view of the Eiger from our balcony. Well situated with regard to shops and station. A bit of a labyrinth. That's fine in high summer, but it would have been unpleasant to access our bedroom through the garage or the street in bad weather.
Silence and view from the room. Quality of tap water. Friendly personnel. Not so clean in corridors and stairs. Old bathroom with water slow to go down. Room entrance close to garbage disposal.
Location,great view from the room, decor of the room.
kind staff, nice terrace and rooms, finest whisky collection, great view over the mountains and a unique spa area including everything for relaxing while you watch a wonderful movie on the Eiger ascent.... go ahead!
Very pleasant and polite staff. The room was adequate and clean. the view of the mountains was magnificent. This was a second honeymoon after 40 plus years of marriage. Hotel Spinne was ideal for this event. The room could be upgraded
Fantastic views, kind staff, convenient location, free wi-fi, spacious suite. Car parking arrangements not clear in advance of arrival.
The location is amazing. We had a mountain facing room. We woke up and saw the great peaks of Eiger and other mountains from our window. It was great to see the first Sun rays heat the peaks. We took many pictures of course. We also enjoyed having lunch in the outdoor dining area with astonising views.
Please write at least 15 words
I stayed for 2 nights with my husband and 17-month old son, but, really wish we had stayed longer. Received a free upgrade from a double bed to a Junior Suite. The suite was very clean, wi-fi is free, the complimentary breakfast spread & timing is perfect and the staff speaks excellent English. The hotel has an italian restaurant attached - decent menu and reasonably priced. We ate dinner here on both nights. 5 mins away from station, situated right in the heart of the main market street, co-op at a stone's throw. However, the walk from station is up the hill. So, please make sure to call/wait for the free hotel shuttle instead of lugging your oversized/heavy luggage. Will definitely go back to the same hotel next time.
The view and proximity to the train station. The restaurant closed early (10pm).
Location - very convenient to train station and stores. Rooms - comfortable and with good view. Wireless not available in our rooms.
Vi fick ett fantastiskt rum, nästan en svit med underbar utsikt.Personalen följde med till rummet och visade runt på spa och matsalar, bar etc...Kändes som om det var otroligt varm atmosfär på hotellet.. Frukostbuffén var jättebra.
Personal, mat, atmosfär, läge Vi bokade ett superior dubbelrum med bad/wc och med utsikt över Eiger. Vad fick vi?Jo, en s.k. upgradering till en junior svit med separata wc o dusch och ett läge som knappast kan motsvar Eigerv vy. Vi har bott pa andra hotell i Grindelwald där man verkligen har den vy man säljer.
Mycket bra helhetsintryck. Bra service. Nej
Very well situated in the middle of Grindelwald with stunning views of the Eiger.. Lovely clean Alpine type room with wood paneling. Nice continental breakfast. Very pleasant owners. Highly recommended. No.
Central location There was a smell in the room. It was a very basic room.
Friendliness and helpfulness of the Owners
The breakfasts, the view, the information about walks and weather, helpful and cheerful owners who take an interest Thank you we enjoyed our stay Showers over the bath are slippery and dangerous. Shower only would be safer
receive a warm welcome from the staff of the hotel. the breakfast is very good.
Location was nice. There are a lot of nice hotels on this same street. Shower was very small and ceilings in our room were very low. They did not take American Express. Room was very small.
It was so close to the castle. It's an older style hotel but we really enjoyed our stay and would visit again.
The mountain view facing the Eiger is stunning. We had our breakfast at the balcony, which was very relaxing, though it's a bit cool in the morning time. The room was small but clean and cozy enough.
The staff at the hotel was very freindly. The breakfast was good and sound and welltasting. It was quit and we slept good. The view from the terasse was exelent
The view of the Eiger was fantastic. Loved the private entrance and huge balcony. The bathroom was a little inadequate for 4 persons....shower was oddly shaped and difficult to use. Bathroom was fairly small as well. Beds were comfortable and the surroundings were very convenient and close to the shopping area. really nice staff, breakfast was also great. Bathroom size, shape. Also could have used a small refrigerator for cold drinks. Or an ice machine?
The hotel is in a quiet location close to the centre of the village. The room we stayed in was big with a really great view of the Eiger.
The Alpenhof was a wonderful experience with mountain views from your balconies, staff were wonderful and English wasn't a problem. All in all a great place to stay and relax or see the sights.
Well managed and very comfortable hotel with friendly staff. Our room didn't have Eiger view but large and good enough for a family with 2 young children. We had dinners on 2 nights at the hotel restaurant (open only for hotel guests) which can be highly recommnded.
Warm welcome and very helpful owners and staff. Good simple food - we ate at the hotel every night. Wonderful position - away from the centre of the town yet only a short walk away. Near the lifts and bus route and with an excellent bakery across the road for packed lunches. Best of all the magnificent views, Not really. It is on the road and there was some traffic noise in the day, but very quiet at night,
The warm welcome, the family oriented friendly hotel staff, the beautiful rooms, the relaxing and gorgeous views, the quaintness of it all. No hustle and bustle. Absolutely nothing to worry about when staying here. The breakfasts were perfect and the meals wonderful! Only a personal pillow issue: I should have asked for another pillow. They are too flat for my liking.
The location, staff, room and food were all excellent. We were very happy to have stayed here. No WiFi.
The family running the hotel was extremely friendly and helpful. The rooms were nice and we had a great balcony with superb views of the mountains.
Beautiful huge room (superior double room) with awesome view of both the glacier and the Eiger. Staff were exceptional, helping out with tickets and information. Location a little out of the way from the 'centre' but still only a 10 min walk to the train station so highly recommended. wifi service was average, cutting out all the time and speed woeful, but to check mail and not surf online too much it did the job, when the signal worked.
To look out your window at the snow covered alps was awesome. The couple who owned the hotel were exceptionally gracious and very willing to take the extra step. We will stay there again. A little outside the main part of town but really no big deal.
The owners really made us feel very welcome, and went out of there way to accommodate us. We liked having breakfast and dinner at the hotel and found both meals were very good. We also liked the fact that the hotel was away from the busy downtown area.
a little bit expensive, poor braekfast buffet no refrigiratorand no coffe/tea in the room
The owners and staff were extremely friendly and very helpful. The hotel is in a beautiful location and the rooms are large and comfortable. We ate dinner there one night and it was excellent and the breakfast was excellent also.
The room has a kitchen and a good view point of Eiger.
Very friendly staff. Excellent buffet breakfast, Location 5 min walk train station,100 yards ski bus stop. Manager and husband very accomadating. Highly recommended. Good value !!! none
Very helpful and friendly staff. Large room with terrace and great views of the Eiger. Good breakfast, Tea/coffee facilities in the room were much appreciated.
Very nice rooms with balcony and beautiful view, nice breakfast. furniture could use an update (style is traditional but doesn't have to mean old). 10min walk from the station (and in the opposite direction of town center). way overpriced (but i guess all hotels in that region are that expensive?).
Every aspect of the hotel, including the breakfast,and friendly service by the staff, was as I had expected. No. We have stayed there several times. The Hotel was as expected
Skiing, ice skating. Family enjoyed the Cabana tabletennis table. The walk to the town centre
Excelent location for site seeing, the service and room were excellent, the breakfast amazing, paticulary loved the muesli and coffee.
Fantastic the views of the Eiger are breathtaking from the south facing rooms a good breakfast sets you up for a day in the Mountains a 10 minute uphill walk to the centre but it gets easier as the week goes on book it you will not be dissappointed
Good parking. Excellent location. Great views of Eiger from room. Good breakfast with fantastic muesli.