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Lugnt och stilla läge! Stort rum med ett jättebadrum! Sköna sängar! Tyvärr ingen luftkonditionering. Kanske inga problem i vanliga fall men det var över 30 grader när vi var där!!!
Stora rum, vänligt bemötande, väl städat, modernt och fräscht. Ett billigt boende med bra parkeringsmöjligheter och närhet till Herrenhäuser.
Clean and nice. Some rooms are located above market storage and there was loudly noise of electric motors in the early morning when the cooling system was operating.
Smart people at the reception; cleanliness of room; good breakfast; room in a quite location; very close to transportation system to go to the city center.
The attitude of the staff I had trouble getting out of the garage. Oh well! The staff came to our rescue.
OK for an overnight stay when visiting the Royal Gardens of Herrenhausen (where the Castle/Schloss is to be rebuilt) Reception unmanned when we arrived (Sunday early evening) and overnight. Access would have been impossible without a mobile phone and knowledge of German. When we called, the person answering gave instructions difficult to understand but involving use of a passcode to open a numbered slot adjacent to the front door where we found the card to open the front door and room electronically.
Staff were helpful The 2 rooms I booked could not have been further away from each other. As a family this was not good. Also no reception staff available til 6pm.
The hotel staff made an admirable effort to fix my problem. The hotel website indicates that they have air-conditioning, mulitlingual staff, mini-bars, room service, and none of this is true. Also, the hotel allows smoking in one common area, surprising since Germany has banned smoking in public indoor areas.
Its location, levels of security & value for money
Good car parking very secure
Nobody in the reception in the evening and at night. Walls need repainting. Some windows overlook a graveyard. Not enough tables in the breakfast room.
Good breakfast, and proximity to trams into city. Beautiful gardens nearby. Could have been cleaner in Room and in shared WC / showeroom
Hotel is much below the expectations, the price is too high compared to the services. Rooms are old and dirty and the breakfast is very poor
Location: quiet plce, with good restaurant nearbij and easy access to the city and the Hannover Messe Coffee at breakfast
The staff was friendly and the location of the hotel was good.